NVA Transition Onboarding Guide

Page 41

Recruiting & Job Descriptions Recruitment

NVA has a recruiting team to help you find great-fit DVMs, hospital leaders, and veterinary technicians. At this time NVA's recruiting does not have the bandwidth to provide direct support with recruiting other support staff positions and this should continue to be done locally by you at the hospital. • •

Hospital Leaders should inform their TM (later Division Leader (DL)) as soon as possible if you learn of an ADVM, MDVM, HM, or technician leaving. While the Hospital Leaders will be heavily involved in the search requirements and decisionmaking process, NVA's recruiting team will do much of the legwork for you. Your Division Leaders will also be involved in the timeline, process and final say of hiring Doctors or management For new positions, your TM (or Division Leader) need to be looped in. You should have reasonable ROI to warrant creating the new position and get approval before starting process.

Recruiting process: 1. Inform your TM or Division team of the need to fill/add a DVM or Management role 2. Your TM or Division team will inform NVA's recruiting team 3. NVA's recruiting team will reach out to you to complete & return a hiring packet (next page) 4. Once returned, recruiting will schedule a "Culture Call" to learn more about what you are seeking in a candidate as well as more about your hospital 5. Job is posted by NVA recruiters on Avature 6. NVA recruiters screen candidates and pass along any who meet requirements to Hospital Leaders 7. Hospital Leaders interview and make a decision a. When hiring a DVM a compensation package needs to be discussed with your Division team and then an employment agreement drafted by NVA's legal team b. When hiring a Hospital Manager or Managing DVM, the Division team will be heavily involved in the decision-making process

Interviews • •

NVA does not have a specific structure on how you conduct interviews during your hiring process, except…for working interviews. For working interviews ~ During an on-site interview, applicants should not be asked to perform any duties which regular staff would be paid for (i.e. drawing blood, restraint, answering the phone) as this poses a liability issue. o Asking the applicant how they would have responded in a given circumstance is the best way to test their skills and knowledge o For DVM applicants, working interviews can be held as long as the applicant is provided with an agreeable hourly rate for the time they are performing the working interview

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Articles inside

Resetting Your Password

1min
page 129

Accessing NVA Email Remotely

1min
page 128

Capital Expenditure Guidelines

13min
pages 140-147

NVA Client Service Center (CSC

1min
pages 138-139

Cell Phone Discounts

1min
pages 125-127

Telecommunications

3min
pages 122-124

Vet Data Software for Reporting

1min
page 121

IT Helpdesk & Conversion

1min
page 120

Bad Debt

4min
pages 108-110

IT & Telecom

1min
pages 118-119

NVA Staff and Doctor Discount at IDEXX Reference Laboratories

3min
pages 111-117

Visa Guidelines

2min
page 107

Invoice Processing System (IPS) via Quickbase

3min
pages 101-102

Rebate and Miscellaneous Checks

1min
page 103

NVA Preferred vendors (better pricing

1min
page 97

Bonus Opportunity! Site Incentive Plan

9min
pages 85-90

Vendors

1min
page 96

NVA Insurance Carrier and Vendor Contact List

1min
page 84

Licenses and Permits

1min
page 94

Other Insurance Coverage

1min
page 91

401(k) Plan –Empower Retirement Online Enrollment System

1min
pages 82-83

401(K

1min
page 81

NVA Benefits Team Contacts

1min
page 80

BSwift Online Health Insurance Enrollment System

3min
pages 77-79

Talent Unleashed Learning Management System

1min
pages 70-73

DVM Production

1min
page 68

DVM Employment Agreements/Contracts

1min
page 69

Payroll

1min
pages 65-66

Family Medical Leave Act (FMLA

1min
pages 60-61

Overtime Laws by State – July 2019

2min
page 67

Employee Assistance Program & The Network

1min
pages 62-64

Termination / Separation

11min
pages 55-59

Pre-Employ

1min
page 46

Performance Reviews & Raises

1min
page 54

ADP (PETS) – How to access your paystubs

1min
page 53

Ready to Hire?

2min
pages 44-45

Avature Hiring Hub

1min
page 43

Employee Files

1min
pages 37-40

Recruiting & Job Descriptions

2min
pages 41-42

Hospital Policies & Handbook

1min
page 36

Managing Veterinarian Job Description

2min
pages 24-26

Your People Services Team

1min
page 35

Transition Post Close Hospital Responsibilities

1min
page 32

History of National Veterinary Associates (NVA

1min
page 5

Structure of NVA

2min
pages 9-10

Veterinary Hospital Manager Job Description

2min
pages 22-23

Hospital Leadership & Your Role

1min
pages 20-21

Transitioning to NVA

2min
page 12

Leadership Attributes

1min
page 8

Mission Statement and Core Values

1min
page 7

Values, Vision, and Structure

2min
page 6
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