Hospital Leadership & Your Role NVA typically has two leadership roles in each hospital. The Managing DVM (MDVM) and Hospital Manager (HM). Together these individuals run the day to day operations of the hospital and partner closely with NVA for support, long-term development, financial performance, budgets, large purchasing, and other key business items. As Leaders with NVA we would like to provide you both with your respective Hospital Manager and Managing MDVM job descriptions from NVA. They are located on the following pages. We understand that this may be the first time that you are seeing these so please take some time to review your own document as it pertains to how you have previously operated in your role and how your role may change now that you are part of the NVA family. We suggest to all of our new teams that you schedule a time to sit down together and discuss each other’s job description. The Managing DVM (MDVM) and Hospital Manager (HM) roles are what we dub as the local “Hospital Leadership Team” and while each role has its unique responsibilities, there is a lot of overlap as well when it comes to vision, development, and policy and procedure. In essence you are, together, an equal team leading your hospital. As the medical director, the MDVM oversees the Associate DVMs, all medical policies, practices, medical decisions, etc. The Hospital Manager oversees daily business operation, finances, marketing, support/lay staff, HR, etc. While these are delineated in the attached job descriptions, please know that each hospital interprets these as they best fit your leadership team dynamic and hospital culture. Additionally, many of the responsibilities require collaboration on your behaves – i.e., introducing a new medical procedure will only be beneficial and successful if the support staff is trained correctly, marketing occurs, and it’s fiscally appropriate for the hospital. It is important that as the leadership team for your hospital that you are both on the same page and understand what each role will give and need to operate and be successful. That is why we recommend a meeting between you both to solely discuss these duties. And of course, we are happy to answer any questions or further clarify these roles for you. Lastly, your long-term Division Leadership team will be instrumental in helping you to be successful and define these roles in the future.
20 | P a g e
