NVA Transition Onboarding Guide

Page 122

Telecommunications NVA has a Telecommunications Team that does a lot for our hospitals… • • • • •

• • •

Audits phone billing records to ensure you are getting the best price Circuit moves/adds/changes/disconnects with carriers Contract negotiations on your behalf Troubleshooting phone lines for you Coordinates replacement/install of phone systems o Note: New phone systems are not included in the conversion process; if your phone system is more than 10 years old, faulty or doesn't have caller ID please let your Transition Manager know and we can look into getting you a new system! Emergency preparedness Mobile phone support You will receive a Telecom Questionnaire from your TM to be completed within about 2 months from the time you join.

Cell Phones • •

Want a cell phone for the hospital? An emergency phone or on-call phone? Or just a phone to take photos of patients and text their owners with? Let your Transition Manager know! As a Hospital Manager are you using your personal phone for lots of work data? Let your Transition Manager know and we have some options to move to NVA's coverage. o See the following pages for mobile phone options! o NVA will reimburse a portion of the Seller's and HM’s personal mobile phone but not family members.

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