NVA Transition Onboarding Guide

Page 111

NVA Staff and Doctor Discount at IDEXX Reference Laboratories Congratulations on being an NVA partner! Your practice will receive 100% discount for staff and doctor’s personal pets with exclusions* when using IDEXX as your primary reference lab.  Required spend of $250 at IDEXX Reference Lab in the month prior to submissions and use staff/doctor discount sticker on requisition form to activate 100% discount.  There is no cap on the dollar amount of tests sent in for doctor and staff personal pets when meeting the above requirements.  Order staff/doctor discount stickers from your IDEXX Inside Sales Representative at caginsidesalescenter@idexx.com or 1-888-794-3399.

Guidelines: *Bloodwork that is performed by IDEXX Reference Lab is discounted at 100% with the exception of biopsies, cytologies, PCR tests, or any test that is NOT performed by IDEXX and would need to be sent to a 3rd party lab (Universities, Research facilities, etc.). Those “non-discountable tests” will be provided at the NVA price of 61% off list. Below are some examples of what is included in the 100% discount, and what test codes/categories are NOT discounted. Call reference lab support at 1-800-444-4210 for clarification if there is a code in question. IDEXX Ref Lab test examples (discounted at 100%)

IDEXX Ref Lab test examples (that are NOT discounted)

75 – Total Health Plus 1 – HealthChek Profile 723 – Heartworm Antigen 7244 – Lab 4Dx Plus Test 783 – Young Preanesthetic Profile 5013 – Fecal Antigen Profile 2665 – Cardiopet proBNP – Canine 804 – Total T4

2701 – Biopsy with Microscopic Description 2801 – Cytology with Microscopic Description 2811 – Cytology without Microscopic Description 601 – Priority Biopsy with Microscopic Description 906 – Fluid analysis with Cytology 1150 – Rabies Serology (RFFIT) – Kansas State Univ. 1009 – von Willebrands – Cornell University

Sincerely, Your IDEXX Team

Kathy Kaake

Corporate Account Representative NVA caaccountsetup@idexx.com

Allison Spengler

Corporate Account Manager NVA allison-spengler@idexx.com

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Resetting Your Password

1min
page 129

Accessing NVA Email Remotely

1min
page 128

Capital Expenditure Guidelines

13min
pages 140-147

NVA Client Service Center (CSC

1min
pages 138-139

Cell Phone Discounts

1min
pages 125-127

Telecommunications

3min
pages 122-124

Vet Data Software for Reporting

1min
page 121

IT Helpdesk & Conversion

1min
page 120

Bad Debt

4min
pages 108-110

IT & Telecom

1min
pages 118-119

NVA Staff and Doctor Discount at IDEXX Reference Laboratories

3min
pages 111-117

Visa Guidelines

2min
page 107

Invoice Processing System (IPS) via Quickbase

3min
pages 101-102

Rebate and Miscellaneous Checks

1min
page 103

NVA Preferred vendors (better pricing

1min
page 97

Bonus Opportunity! Site Incentive Plan

9min
pages 85-90

Vendors

1min
page 96

NVA Insurance Carrier and Vendor Contact List

1min
page 84

Licenses and Permits

1min
page 94

Other Insurance Coverage

1min
page 91

401(k) Plan –Empower Retirement Online Enrollment System

1min
pages 82-83

401(K

1min
page 81

NVA Benefits Team Contacts

1min
page 80

BSwift Online Health Insurance Enrollment System

3min
pages 77-79

Talent Unleashed Learning Management System

1min
pages 70-73

DVM Production

1min
page 68

DVM Employment Agreements/Contracts

1min
page 69

Payroll

1min
pages 65-66

Family Medical Leave Act (FMLA

1min
pages 60-61

Overtime Laws by State – July 2019

2min
page 67

Employee Assistance Program & The Network

1min
pages 62-64

Termination / Separation

11min
pages 55-59

Pre-Employ

1min
page 46

Performance Reviews & Raises

1min
page 54

ADP (PETS) – How to access your paystubs

1min
page 53

Ready to Hire?

2min
pages 44-45

Avature Hiring Hub

1min
page 43

Employee Files

1min
pages 37-40

Recruiting & Job Descriptions

2min
pages 41-42

Hospital Policies & Handbook

1min
page 36

Managing Veterinarian Job Description

2min
pages 24-26

Your People Services Team

1min
page 35

Transition Post Close Hospital Responsibilities

1min
page 32

History of National Veterinary Associates (NVA

1min
page 5

Structure of NVA

2min
pages 9-10

Veterinary Hospital Manager Job Description

2min
pages 22-23

Hospital Leadership & Your Role

1min
pages 20-21

Transitioning to NVA

2min
page 12

Leadership Attributes

1min
page 8

Mission Statement and Core Values

1min
page 7

Values, Vision, and Structure

2min
page 6
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