NVA Transition Onboarding Guide

Page 107

Visa Guidelines Usage Expectations: NVA Visa cards are to be used solely for hospital and work-related expenses. Itemized receipts must be submitted monthly. • • • • • • • •

The card should completely replace use of personal credit cards for legitimate business expenses. The card should be used for travel and related company expenses for NVA employees only. o The card should not be used by or for non-employees, which included spouses. Personal and non-business expenses should never be placed on the card. The card should be used for COD vendors and other vendors that do not allow payment on account. The card should not be used to replace invoices that can be forwarded to us during your normal daily or weekly invoice submission process. The card should not be used for recurring monthly invoices since they should be submitted during your normal daily or weekly invoice submission process. If you are unsure if a charge is a company related expense, please contact your DL or MRO for further instruction. The card is intended to be a 3rd option for payment in cases where submitting the Invoice through IPS is not possible or practical.

Spending Limits per card: • • •

Per Transaction Limit: $500 Monthly Transaction Limit: $5,000 In emergency cases, limits can be increased by contacting your DL or MRO.

Monthly Reconciliation Process (required back-up and documentation): • • •

At the end of each month, you will receive an email notifying you that your Visa statement needs to be reconciled via your hospital’s NVA Financials Folder. You will code each item listed in the spreadsheet to reflect the Chart of Accounts codes for expenses. Upon completion of coding the spreadsheet, scan all receipts and save them into your Visa Statement area in your NVA Financials Folder. o Itemized, detailed receipts must be included – ex., the detailed receipt for travel related meals and itemized receipts for purchases. ALL receipts must be scanned in for audit purposes and review by your DL or MRO.

Adding/Removing Cardholders: • •

Normally, the MDVM and HM are the only cardholders permitted. To add/remove a cardholder, complete the Visa Change Form and then email it to NVAVisa@nva.com and cc your DL or MRO.

Lost/Stolen cards: • •

Within 48 hours, notify Visa by calling 800-932-0036. Email NVAVisa@nva.com and cc Florence Domingo (FDomingo@nva.com) to notify them that your card was lost/stolen and that you have contacted Wells Fargo.

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Resetting Your Password

1min
page 129

Accessing NVA Email Remotely

1min
page 128

Capital Expenditure Guidelines

13min
pages 140-147

NVA Client Service Center (CSC

1min
pages 138-139

Cell Phone Discounts

1min
pages 125-127

Telecommunications

3min
pages 122-124

Vet Data Software for Reporting

1min
page 121

IT Helpdesk & Conversion

1min
page 120

Bad Debt

4min
pages 108-110

IT & Telecom

1min
pages 118-119

NVA Staff and Doctor Discount at IDEXX Reference Laboratories

3min
pages 111-117

Visa Guidelines

2min
page 107

Invoice Processing System (IPS) via Quickbase

3min
pages 101-102

Rebate and Miscellaneous Checks

1min
page 103

NVA Preferred vendors (better pricing

1min
page 97

Bonus Opportunity! Site Incentive Plan

9min
pages 85-90

Vendors

1min
page 96

NVA Insurance Carrier and Vendor Contact List

1min
page 84

Licenses and Permits

1min
page 94

Other Insurance Coverage

1min
page 91

401(k) Plan –Empower Retirement Online Enrollment System

1min
pages 82-83

401(K

1min
page 81

NVA Benefits Team Contacts

1min
page 80

BSwift Online Health Insurance Enrollment System

3min
pages 77-79

Talent Unleashed Learning Management System

1min
pages 70-73

DVM Production

1min
page 68

DVM Employment Agreements/Contracts

1min
page 69

Payroll

1min
pages 65-66

Family Medical Leave Act (FMLA

1min
pages 60-61

Overtime Laws by State – July 2019

2min
page 67

Employee Assistance Program & The Network

1min
pages 62-64

Termination / Separation

11min
pages 55-59

Pre-Employ

1min
page 46

Performance Reviews & Raises

1min
page 54

ADP (PETS) – How to access your paystubs

1min
page 53

Ready to Hire?

2min
pages 44-45

Avature Hiring Hub

1min
page 43

Employee Files

1min
pages 37-40

Recruiting & Job Descriptions

2min
pages 41-42

Hospital Policies & Handbook

1min
page 36

Managing Veterinarian Job Description

2min
pages 24-26

Your People Services Team

1min
page 35

Transition Post Close Hospital Responsibilities

1min
page 32

History of National Veterinary Associates (NVA

1min
page 5

Structure of NVA

2min
pages 9-10

Veterinary Hospital Manager Job Description

2min
pages 22-23

Hospital Leadership & Your Role

1min
pages 20-21

Transitioning to NVA

2min
page 12

Leadership Attributes

1min
page 8

Mission Statement and Core Values

1min
page 7

Values, Vision, and Structure

2min
page 6
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