Over the past year, Light & Wonder has undergone remarkable transformations. With new leadership at the helm, we’ve made strategic decisions to divest significant portions of our business, acquire key assets and even rebrand under a new name.
These changes have been integral to strengthening our position in the market and propelling our growth. We’ve laid the foundation for a new vision for Light & Wonder — one that positions us as the leading cross-platform global games company. And the results have been nothing short of phenomenal.
Now, we’re turning our focus toward developing a culture around our greatest asset: our people. As CEO, I consider myself the company’s Chief Growth Officer, dedicated not only to financial success but also to the well-being of the individuals who drive our achievements.
Our approximately 6,000-strong workforce represents thousands of families who rely on Light & Wonder every day. They are at the heart of this work.
I take immense pride in the progress we’ve made — and I’m even more optimistic about our work ahead.
Firm in our commitment to become an employer of choice, we believe that different perspectives enrich every aspect of our business. We’re actively working to make sure our company reflects the vibrancy of the communities where we live and work.
We embrace our responsibility — with all of its complexities — to serve as a good corporate steward and extend our impact beyond our organization.
Through greater innovation and adaptability, we’re maintaining ethical practices that empower future generations. By fostering inclusivity, prioritizing Responsible Gaming and upholding strong corporate integrity that ensures the resilience of our planet, we’re taking concrete actions to instill positive change in the very communities that have shaped us.
I take immense pride in the progress we’ve made — and I’m even more optimistic about our work ahead. This inaugural report serves not only as our roadmap for what’s next but also as a powerful source of inspiration. These stories of progress and impact showcase how far we’ve come and ignite our collective imagination to build a better, more sustainable future together.
— Matt Wilson President and CEO
Light & Wonder is purpose-driven at our core. As a global company operating in six continents, we recognize the scale of our influence. Through our commitment to Corporate Social Responsibility (CSR), we hold one another accountable as agents of change, continuously striving to inspire a better world.
We are purpose-driven at our core.
In the last decade, CSR has seen a significant surge in interest and action, reinforcing the conviction that social, environmental and economic prosperity is best achieved within a more inclusive society. As an employer, it’s our responsibility to lead this change.
To meet the moment, Light & Wonder embarked on a journey of self-discovery, crafting a new approach more aligned with our values. In 2022, we conducted a series of surveys and one-on-one interviews with our Creators worldwide to gain a better sense of their priorities. This valuable input guided the development of a new CSR strategy built around four main pillars: Community, People, Planet and Player. These pillars encompass all aspects of our business, reflecting what truly matters to our team members and stakeholders.
Building off that momentum, we launched our new CSR brand, Game Changers. Because that’s exactly what we’re doing — changing the game every day for our people, our planet, our players and the communities where we work, live and play.
Achieving each pillar’s ambitious goals, outlined in this report, requires an unwavering commitment — one that champions diversity at every level of production. Our Environmental, Social and Governance (ESG) priorities not only guide our path forward but also affirm our determination to fuel lasting change within our industry and communities at large.
While we have made tremendous strides in our CSR journey over the last two years, we know our work has just begun. Our renewed focus has shed new light on where we are now and how we can continue to push boundaries of play.
I am humbled each and every day as I engage with our Creators, customers and stakeholders. The work we’re accomplishing in each of our markets and the impacts we’re making across the globe are indicative of our guiding CSR brand. We’re changing the game — for good.
— Tracy Skenandore VP of Corporate Social Responsibility
We’re a team of Creators who dare to invent .
Light & Wonder brings together approximately 6,000 employees from six continents to connect content between land-based and digital channels with unmatched technology and distribution. Guided by a culture that values daring teamwork and creativity, the Company builds new worlds of play, developing game experiences loved by players around the globe. Its OPENGAMING™ platform powers the largest digital-gaming network in the industry. The Company is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices. To learn more, visit lnw.com.
We build new worlds that delight players. To inspire the oohs and aahs. The jaw drops. The wide-eyed wonder of game players and fun seekers everywhere.
We bring the extraordinary to our players. We build new worlds where anyone can enjoy the fun and experience new thrills. From the shimmer on a golden coin to the glint in the eye of a dragon, we craft detailed stories that become enduring narratives with endless possibilities.
Our ingenuity and diversity are our superpowers.
We break boundaries at every point in the gaming experience, creating a sense of timeless allure.
For these reasons and more, Corporate Social Responsibility isn’t just a part of our business — it is our business.
As an industry leader, Light & Wonder raises the bar in games entertainment through an unmatched portfolio of hit game franchises and leading platforms and technology solutions. With our technologically advanced systems and real-time insights and solutions, we drive player loyalty and operational efficiencies. And as the frontrunner in table game technology, Light & Wonder’s ever-evolving slate of innovative table games, shufflers, payment solutions, chip sorters, electronic displays and other high-tech solutions takes table game performance to the next level.
Light & Wonder harnesses the world’s largest and most-trusted iGaming ecosystem. Our OpenGaming™ network connects players, studios and operators across the globe to deliver an unrivaled entertainment experience while making it easy for operators to manage regulatory frameworks and provide seamless player services. A truly great player experience can only be achieved through an open approach. Our Open Platform System (“OPS”) is a player account management system that offers a wide range of reporting and administrative functions and tools. And we continue to grow our network with leading studios from around the world.
SciPlay Corporation (NASDAQ: SCPL) (along with its subsidiaries, “SciPlay”) is a leading developer and publisher of free-to-play social casino and casual mobile games. SciPlay’s portfolio of games is based on some of the world’s most popular slot games including JACKPOT PARTY® Casino, GOLD FISH® Casino, QUICK HIT® Slots, 88 FORTUNES® Slots, MONOPOLY Slots and Hot Shot Casino®. SciPlay combines a data-driven approach with high-quality content to deliver thrilling mobile entertainment. SciPlay has more than 800 Creators worldwide, with studios in Austin, Texas; Tel Aviv, Israel; Cedar Falls, Iowa; Ukraine; Finland; Turkey; and India.
For many years, we were a holding company of different gaming businesses under the name Scientific Games Corporation. Through a series of bold, strategic moves, we’ve transformed ourselves into a growth company as Light & Wonder — now the leading cross-platform global games company. Our powerful new strategy needed a powerful new identity. The name Light & Wonder was inspired by our new purpose, our great products and our gifted Creators. We’re here to build dazzling new worlds of play.
We’re driven by our collaborative team of Creators and our shared passion for creating extraordinary gaming experiences. By building magical worlds with endless possibilities, we strive to inspire wonder. These core principles unite our team, guide our actions and drive our growth.
We always bring courage to work to reach for the unbelievable.
We combine diverse talents to look at the familiar in unfamiliar ways.
We relentlessly push forward to create the extraordinary in every detail.
We promote accountability and respect to raise the bar for ourselves and the industry.
We bring out the best in each other to share collective success.
TRANSFORM AWARDS NORTH AMERICA
• Best Visual Identity (Sports & Leisure): Silver
• Best Strategic or Creative Development of a New Brand : Silver
• Best Visual Identity (Technology, Media & Telecommunications): Bronze
• Best Brand Development Project to Reflect a Change of Mission, Values or Positioning: Silver
• Best Rebrand of a Digital Property: Bronze
BLACKLINE MODERN ACCOUNTING AWARDS
• The Accelerator
2022 GLOBAL GAMING BUSINESS EMERGING LEADERS 40 UNDER 40
• Robert Procter
WOMEN IN GAMING AWARDS
• Diversity and Inclusion
i GAMING IDOL
• Casino Dealer Idol of the Year: Adem Alphen (Authentic Gaming)
GLOBAL GAMING AWARDS ASIA
• Casino Supplier of the Year
• Casino Product of the Year: MDX Shuffler
AMERICAN BUSINESS AWARDS
• Leadership in Nextgen Technology: Gold Stevie Award –Rob Bone, Senior VP, Global Systems and Services
EGR NORTH AMERICA AWARDS
• Casino Content Supplier
THE CASINO AWARDS
• Best CMS/SOFTWARE Product: Unified Wallet
INTERNATIONAL GAMING AWARDS
• US Gaming Company of the Year
EILERS & KREJCIK 4TH ANNUAL EKG SLOT AWARDS SHOW
• Top Performing NEW Video Reel Core Game: Dancing Drums Prosperity
• iGaming Awards (Real-Money Online Gaming): 88 FORTUNES®
RAGAN VIDEO, VISUAL & VIRTUAL AWARDS
• Virtual Town Hall
We are committed to serving as a responsible corporate steward, driven by purpose with every action we take. With the best interests of our Creators, partners, players and communities at the forefront of our work, we are dedicated to creating a positive, lasting impact.
At Light & Wonder, our most important asset is our team of Creators. We believe in building a diverse and inclusive workplace, where equity and belonging thrive. Within a culture that values their unique backgrounds, experiences and ideas, our Creators are empowered to deliver thrilling entertainment experiences for our players around the globe.
As part of our global Corporate Social Responsibility (CSR) work, Environmental, Social and Governance (ESG) priorities are deeply ingrained in our culture. They underscore Light & Wonder’s commitment to be a positive influence in the industry and communities where we live, work and play.
In 2021, Light & Wonder established a CSR program roadmap and defined five main pillars that have been developed and integrated across the organization. These pillars include:
To highlight this transformative work, we’ve named our new CSR brand and program Game Changers — a choice that perfectly encapsulates our commitment to revolutionizing the gaming landscape for our people, our planet, our players and our communities.
Community People Planet
Philanthropy, giving back to communities and charitable causes, and creating stronger places to live
Building new worlds of play as one diverse, equitable and inclusive company culture
Preserving and protecting our planet for a sustainable future
Leading the industry in Responsible Gaming initiatives and stewardship for our players and Creators
Creating a system of corporate responsibility and ethics by which we will operate
Our CSR journey began by setting forth a strategy that has since guided the work that you will see depicted in this inaugural annual report. To be mindful of the importance and potential impact of our CSR work, we decided to take a “crawl, walk, run” approach to ensure we identified our 2020 baseline and structured a plan to properly build upon it year over year.
2021–2022
Discovery and evaluation phase: We conducted a deep evaluation of our work across the entire enterprise in the areas of philanthropy; diversity, equity and inclusion
(DEI); environmental sustainability; and Responsible Gaming. From those early findings, we identified gaps where we had the greatest opportunity for improvement, growth and global impact.
Baseline phase: We then established our baseline CSR work priorities, including a strategic plan for global implementation and adoption. During this time, we launched a new central charity management platform used by Creators to better track and monitor the impact of all charitable contributions and donations made across the organization and in the vast number of regions and countries in which we operate.
Benchmark phase: Looking forward, we intend to build upon this foundation with more advanced CSR activities and initiatives, leveraging our global reporting platform to establish and monitor benchmarks and hold stakeholders accountable to those benchmarks. We plan to recalibrate the strategy year over year as needed. By this point, our DEI work will be fully integrated across the organization with measurable environmental sustainability targets identified and embedded into our operational footprint.
Foundation phase: Our work will be well established, having gained strong momentum within each pillar of our CSR priorities. We intend to assess our 5-year ESG roadmap and measure the milestones met to determine our next 5-year roadmap for the 2026–2030 calendar years ahead and beyond.
As part of our new focus on CSR, we have also developed a 5-year ESG roadmap. This strategic plan enables us to thoughtfully and effectively pursue our goals, reach significant milestones and implement impactful global programs, while upholding fiscal responsibility. Our roadmap encompasses the key elements of Materiality Assessments, Benchmarks, Frameworks, Reporting and Investor Relations governance, ensuring a comprehensive approach to our ESG initiatives.
Each year, we conduct a thorough materiality assessment via a survey that evaluates and measures our progress across all pillars of our CSR work and a gap analysis to identify areas of opportunity, strength and weakness.
We launched our first materiality assessment in 2022 based on our defined baseline identified in 2021. This process relies on key stakeholders and subject matter experts in each major division across Light & Wonder to evaluate our operational capabilities.
Based on the capabilities identified by our Materiality Assessments, we will establish annual data and strategy-driven benchmarks based on a 5-year roadmap.
We will align our materiality findings with appropriate frameworks and standards to drive the greatest results aligned with regulatory guidelines and requirements.
By doing so, we can effectively hold stakeholders accountable and provide enhanced visibility into and transparency on our progress to our Creators, customers and investors.
We are committed to producing a publicly available annual report that clearly defines our intentions and milestones met in each pillar of our CSR work.
Our goal is to attract and capture new investor groups passionate about socially conscious brands. Our public reporting, disclosures and ESG ratings will place us within the appropriate ESG indices and help amplify our new brand.
Aaron Adams, Vice President of People CapabilityESG is an evaluation of a firm’s collective conscientiousness for social, environmental and governance factors that can be applied and interpreted differently. At Light & Wonder, ESG is a set of standards or a score for our CSR pillars of work that socially conscience investors will use to screen potential investments. ESG will be the model we use to self-align with various prioritized ESG frameworks and standards as part of our 5-year roadmap.
OUR ESG STRATEGY SPECIFICALLY TARGETS THESE IMPORTANT AREAS:
Environmental Sustainability, Climate & Circular Economy
1. Fleet and carbon emissions
2. Energy consumption and renewable energy usage
3. Waste management, recycling and conservation of raw materials
4. Renewables, resource preservation and repurposing of materials
5. Environmental footprint of operations and sustainable operations opportunities
6. Environmental impact on communities and natural environments where we work and live
DEI, Talent, Philanthropy & Community
7. Engagement, culture and well-being
8. Diversity, equity, inclusion, belonging and social justice
9. Diverse talent representation
10. Creator professional development and training
11. Supplier diversity and responsible supply chain
12. Corporate stewardship for communities, institutions and industry
13. Philanthropy, Creator volunteerism and support for charitable causes
14. Socioeconomic performance growth and impact
Our first comprehensive materiality assessment in 2022 established a baseline for our work to inform our 5-year roadmap. The results allowed us to better drive our strategy in a way that tightly aligns with our business objectives.
Code of Business Conduct & Responsible Operations
15. Organizational governance of ethics, business code of conduct and ethical product design
16. Compliance with regulatory requirements
17. Conflict mineral policy, data security and privacy, ethical product design
18. Responsible reporting to investor groups and stakeholders
19. Business code of conduct, human rights and labor practices
20. Responsible Gaming advocacy and industry stewardship
21. ESG governance of internal system of practices, controls and procedures
• Our customers, players, Creators and regulatory agencies require us to hold high standards for how we impact the world around us.
• This makes our CSR initiatives an integral part of our business strategy.
• Our approach to our four main CSR pillars — Community, People, Planet and Player — materially shapes our culture at Light & Wonder, and is a high-impact lever of Creator engagement and global talent attraction and retention.
• Global engagement in our CSR work is essential to gaining greater adoption and advocacy.
• We’ve built great momentum in the last 24 months, but we recognize there is still more work to be done. We believe in the importance of providing a platform for our Creators to engage and share their perspectives.
• We value our Creators’ voices and actively listen to their input.
• We want to learn what Creators are most passionate about so we can capture those considerations as we further develop our annual CSR strategy and roadmap.
34%
• 25 key questions addressed our core areas of CSR work to elicit responses that reflect the broader global perspective and more specific sub-topics within philanthropy; DEI; environmental sustainability; and Responsible Gaming.
70%
• Environmental Sustainability ranked as the top CSR priority at 40%, with Philanthropy at 23%, Responsible Gaming at 22% and DEI following at 18%.
CORPORATE SOCIAL RESPONSIBILITY REPORT | 2022 15
• Top Environmental priorities: Creators ranked the top five environmental sustainability priorities in the following order: plastic waste reduction at 52%, followed by water conservation, energy efficiency, food waste reduction, renewable energy solutions, recycling, and carbon reduction.
• Top Responsible Gaming priorities: Creators ranked the top five Responsible Gaming priorities with education at 63%, followed by Responsible Gaming resources and problem gaming services, Creator training, responsible marketing practices, and requirements for suppliers.
• Top Charitable Causes: Charitable Causes that ranked in the top five based on where Creators would like to see Light & Wonder invest further include houselessness/shelter support; food insecurity programs; environmental sustainability causes; Science, Technology, Engineering, Arts, Math (STEAM) education programs; and health care and wellness programs. *Investment in DEI programs and DEI causes ranked 7 out of 12 in order of importance.
The goal of creating our first six Employee Resource Groups (ERGs), which launched in 2021, was to foster a diverse and inclusive workspace. Establishing these voluntary, Creator-led groups was critical for our DEI strategy to ensure all Creators have a voice and feel a sense of belonging.
Our ERGs provide the following benefits for Creators:
• Create networking opportunities to engage with leadership and colleagues globally
• Offer resources and programs to support professional development
• Foster Creator mentorship and sponsorship opportunities
• Increase participation in community outreach efforts and partnerships
• Develop advocacy relationships across the organization
• Support the development and implementation of DEI business outcomes
• While Creators believe DEI is a priority for Light & Wonder, when Creators were asked to rank DEI against other CSR pillars, Creators felt DEI was less important compared to environmental sustainability, philanthropy and Responsible Gaming.
• Creator feedback revealed that DEI perspectives around the globe vary based on geography, culture and differing life experiences. Some DEI initiatives have become very political in some regions, which may have influenced how Creators responded.
OUR SIX ERGs:
EMPOWHER
Women Creators & Allies
RELATE Multi-Generational Creators & Allies
ALIGN Asian Creators & Allies
SOMOS Latinx Creators & Allies
ILLUMINATE Black Creators & Allies
EMBRACE
LGTBQ+ Creators & Allies
What type of DEI initiatives or programs do Creators in respondents’ local areas currently participate in most?
Global Creator response rate was 72% favorable when asked if they believe Light & Wonder supports and champions DEI programs and initiatives.
What additional DEI trainings would Creators like to see offered through our Learning & Development programs?
Though we’re still in the early stages of our CSR journey, Light & Wonder has already seen progress across several of our CSR pillars:
We donated
$100K to various nonprofits globally that support sustainability, clean communities and beautification projects.
We sponsored The Canopy Project and donated
7,500 trees to help with reforestation in developing countries impacted by natural disaster.
350
Creators participated in the Great Global Cleanup for Earth Day, where they cleaned up local beaches, rivers, parks and natural habitats.
SBC North America Awards: Employer of the Year
Women in Gaming Diversity Awards: DEI Award of the Year
International Gaming Awards: Sustainable Business
All-In-Diversity – DEI Index: Ranked in the Top 4 among 40 Gaming Companies Globally
We hosted
25+ large-scale, in-person philanthropy and team building events globally and six virtual philanthropy/team building events.
Our team volunteered
18K hours to more than 200 nonprofit organizations globally through our Game Changers Volunteer Program.
In 2022, we launched our first six Employee Resource Groups with
650+
Creator members and allies globally.
We began recognizing 80+ key cultural observances and holidays in the U.S. and internationally.
We donated $1.3M in monetary donations and charitable contributions of goods.*
We awarded
$75K in Creator Grants for those in need through our Employee Assistance Fund.
We launched a recruiting partnership with
PowerToFly, a platform whose purpose is to fast-track economic equity by upskilling and connecting underrepresented talent to roles in highly visible sectors.
*Amount of charitable donations and goods represents cash donations made in addition to the donation of goods from charity drives where products such as clothing, books, schools supplies, canned food, hygiene kit products, toys and more were donated.
As part of our approach to CSR, Light & Wonder supports the UN’s Sustainable Development Goals (UNSDGs) in many of our global markets across the company. As of now, our global work and company-wide initiatives align with 12 of the 17 UNSDGs.
• Providing stable employment opportunities for those reentering the workforce through partnerships with Dress for Success and Tech Impact, among others.
• Fostering internships and job opportunities for under-resourced populations.
• Investing in education initiatives to expand access to learning and empower marginalized populations.
Poverty
• Supporting our community through our corporate giving Game Changers programs with donations and charitable contributions of goods, in addition to Creator volunteerism to address houselessness, food insecurities, shelters for women and children and meal packaging and food delivery programs such as those with United Way, and Three Square.
• Giving time, volunteer hours and resources to address food insecurity and houselessness. Good health and well-being
• Promoting and fostering healthy lives and well-being for all people at all ages.
• Providing a safe, flexible workplace and well-being programs for our Creators through our benefits offering and support of social causes — including Responsible Gaming initiatives for our Creators and players.
• Robust Employee Assistance Program that fosters education programs and special events centered around health, wellness and well-being in the workplace.
• Providing quality, lifelong learning and professional development opportunities for our Creators.
• Investing in resources and programs for our Creators and customers that foster education, awareness and treatment resources on Responsible Gaming.
• Ensuring inclusive and equitable on-demand education and regular trainings are supported and provided to our Creators and to students and youth groups.
• Striving for gender equality through our DEI initiatives and programs, which support and empower female Creators at all levels of the organization.
• L&W DEI Task Force, DEI Council and DEI Workstreams support equity, inclusion and a sense of belonging among our Creators globally.
• Fostering gender equality and diversity through partnerships with community organizations such as the NAACP, Human Rights Project and the All-In Diversity Project.
• Promoting sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all.
• L&W promotes job opportunities in partnership with PowerToFly, a platform that gives visibility to talent from underrepresented populations.
• Opposing child labor, forced labor, slavery or trafficking across our supply chain.
• Believing all employment should be freely chosen and fairly rewarded for skill, contribution and performance.
• Not tolerating bullying, harassment or unlawful discrimination of any kind and upholding L&W’s core values and Business Code of Conduct.
• Building resilient infrastructure, promoting inclusive and sustainable industrialization and fostering creativity.
• Investing in sustainable operations in our facilities and manufacturing locations.
• Fostering innovation in our production, game products and customer offerings.
• Supporting industry innovations like healthy play and safe gaming for our Creators and players.
• Fostering DEI in all that we do and encouraging equal opportunity through our enterprise-wide policies and best practices.
• Investing in our L&W DEI Task Force – Equitability Workstream ensures that our policies as well as our Talent, Compensation, Rewards and Benefits practices foster equitability and inclusiveness. Continuously work to identify systems that risk inequity, measure outcomes and ensure we are adhering to pay-transparency state laws.
Sustainable cities and communities
• Investing in initiatives that make cities and human settlements inclusive, safe, resilient and sustainable for all.
• Supporting the building and strengthening of economies, communities and institutions.
• Supporting charitable causes that advocate for environmental sustainability and clean communities that can thrive and prosper.
• Reducing our impact on the environment by adopting sustainable practices in our operations, facilities and production of products — as well as accountable supplier diversity practices.
Responsible consumption and production
• Monitoring everything we use and when possible, decreasing our consumption.
• Implementing supplier diversity policy and program to ensure we are responsible operators and engaging with suppliers that are not only diverse but practice responsibility in their operations and production of products.
• Supporting initiatives such as the Great Global Cleanup project to combat climate change and its impacts on our natural environments and communities.
• Investing in charitable causes that support programs to reduce our carbon footprint and impacts on the environment and natural habitats where we live and work.
Climate action
• Tracking and monitoring our waste, recycling, energy and water usage and regularly identifying ways to reduce our impact on the planet.
• Investing in renewable energy programs and resources for all office and manufacturing locations globally.
• Protecting, restoring and promoting sustainable use of territorial ecosystems, sustainably manage forests, combat desertification and halt and reverse land degradation and halt biodiversity loss.
• We work with all our suppliers to ensure we use the best products and only the minimum that we need for our work.
• We also support environmental initiatives such as Clean the World, which allows our hotel customers to repurpose and recycle soap products diverted from landfills and donates hygiene kits to shelters for unhoused populations and developing nations. In addition, we support the Canopy Project to support reforestation of those areas in need, and the Great Global Cleanup. Our Creators host dozens of community cleanup and beautification projects throughout the year.
• Acting with integrity and in compliance with all applicable anti-bribery and anti-corruption laws.
Peace, justice and strong institutions
• Reinforcing our corporate governance pillar of work to include human rights policy and a code of business conduct and ethics.
• Operating in regulated markets and adhering to all regulatory requirements and in accordance with city, state and country regulations.
At Light & Wonder, we strongly believe in our responsibility as corporate stewards to give back to our local communities and support organizations that cater to the needs of people worldwide. Our contributions, leadership and volunteer efforts help create stronger, healthier communities for our customers and our Creators, making a positive impact on all the places we call home.
Through our philanthropic work and regional outreach programs, Light & Wonder’s commitment extends globally, giving back to communities across six continents. Annually, we contribute approximately $1 million in direct financial donations to over 200 charitable organizations. As part of our Game Changers Volunteer Program, our Creators have dedicated roughly 18,000 volunteer hours to support a wide range of causes, including Science, Technology, Engineering, Art and
Mathematics (STEAM) education, workforce reentry programs, environmental sustainability initiatives, combating food insecurity, addressing houselessness and displacement, promoting Responsible Gaming, championing equal rights, supporting veterans and military family programs and providing disaster relief.
We’re committed to supporting charitable causes that not only resonate with our Creators, customers and stakeholders but align with the most pressing community and societal concerns in the areas where we work and live. We strive to make a tangible impact on local and global charities confronting today’s most critical needs. By offering vital monetary support, engaging in volunteer service and providing essential resources to populations facing poverty, food insecurities and other urgent inequities, we aim to address immediate priorities and promote sustainable solutions that uplift and empower our communities.
Each year, we survey Creators globally to elicit their input and identify areas where we should focus our philanthropic efforts across the organization. Based on Creator feedback, this year Light & Wonder focused our partnerships and charitable contributions on organizations that support the following causes and societal needs:
• Equal access to education: Providing programs and resources to ensure equal opportunities for access to quality education among all students and populations
• Environmental sustainability: Supporting initiatives that promote clean communities, protect natural environments and conserve precious resources
• Inclusion and social justice: Advocating for social justice initiatives while fostering diversity, equity and inclusion within Light & Wonder to foster a sense of belonging and become an employer of choice
• Workforce empowerment: Assisting under-resourced populations and individuals in entering, or reentering, the workforce through targeted development programs
• Hunger alleviation: Addressing food insecurity by providing resources and access to reliable meals for individuals and families facing this challenge globally
• Assisting unhoused individuals: Supporting shelter programs and populations experiencing housing insecurities in their journey toward societal reintegration and independence
• Military and veteran support: Providing support for military personnel, veterans and their families, offering the support they need after selflessly serving our country
• Disaster relief and crisis response: Extending assistance to regions impacted by natural disasters, wildfires or wartime crises to support recovery and rebuilding efforts
• Health and wellness: Promoting mental health and overall well-being among Creators and partnering with organizations that offer community resources for mental health and wellness support
Based on the types of charitable causes on the previous page, we focused our investments in these key areas and allocated funds equally across each area.
• Local and regional philanthropy: We support local charitable organizations in major markets where our Creators are deeply passionate, as well as grassroots causes within our communities. This includes organizations where Creators volunteer time and actively contribute through our Game Changers Volunteer Program, with an emphasis on the following regions:
- Americas, including Canada, Mexico, South America and United States
- Asia Pacific (APAC), including Australia, China and India
- Europe, Middle East and Africa (EMEA), including Austria, Greece, Ireland, Malta, South Africa, Spain, Sweden and United Kingdom
We also provide financial support to relevant organizations during times of crisis. We’ve made significant donations to help those affected by various natural disasters, such as Hurricane Ida and the wildfires in Greece and
Diversity and marginalized communities initiatives: At the core of our charitable DEI initiatives is the belief in creating pathways for everyone in pursuit of a more equitable and just society. From increasing STEAM and creative arts education in under-resourced schools to supporting prominent equal rights organizations, such as the NAACP, or grassroots associations advocating for veterans or Indigenous communities, our philanthropic work strives to empower opportunity for all.
As part of our commitment to foster a diverse workforce, we also extend our support specifically to organizations that provide vital resources for the populations represented in each of our Employee Resource Groups (ERGs):
- Black and African American
- Women
- Latinx and Hispanic
- Asian American and Indigenous populations
- LGBTQ+
- Multi-Generational
Our Finance team gathered to pack hygiene kits for the Clean the World initiative.
Light & Wonder India partnered with Chitraalaya Trust to empower women with physical and socioeconomic disadvantages. Our $5,000 donation funded sewing machines and training for 30 women, equipping them with valuable skills that foster autonomy and access to opportunity.
We’ve also launched multiple initiatives to empower children facing financial barriers to education. From student nominations by our Creators, we provided educational support to more than 100 students spanning elementary, secondary and graduate levels.
We additionally sponsored the higher education of 18 students pursuing degrees in Engineering and Technology, helping create opportunities to uplift communities from the cycle of poverty.
Our India team’s efforts extend to supporting unhoused and displaced children with disabilities. We provided transportation to ease access to regular health checkups and connect them with vital resources, such as medical exams and medications. We established a digital class at their shelter home to further support equal educational opportunities regardless of their level of ability.
• Environmental stewardship: We are committed to keeping our communities clean and safe. We take responsibility for our environmental impact, starting with our own operations. We ensure we maintain environmentally responsible practices throughout our organization, including areas such as manufacturing and fleet transportation, and are working to reduce our overall company carbon footprint.
To extend our impact, we partner with environmental sustainability programs, community cleanups and beautification projects. We are dedicated to enhancing clean water access for communities facing food insecurities, while actively advocating for the preservation and protection of natural resources. By aligning ourselves with these initiatives, we strive to create healthier, cleaner and safer environments for our Creators and communities worldwide.
• Global partnership: We believe in the power of collaboration and actively seek partnerships with regional causes that have a global reach. Through these alliances, we work alongside global charities to make substantial contributions toward meaningful causes. By leveraging the collective influence of key stakeholders, customers and Creators, we amplify our partnerships and ensure they align with our mission, vision and core values.
Our support for global causes in turn fosters a sense of community and shared values within our own company. It fuels strong engagement and an inclusive, collaborative culture committed to making lasting impacts.
We established the Light & Wonder Game Changers Volunteer Program to support activities that enhance Creator volunteerism, foster team bonding and support issues that impact the quality of life in the communities where we work and live. Our Creators can contribute up to eight hours per year of volunteer (paid) time off to volunteer at a local charitable organization of their choosing. From engaging in local book drives and community-wide days of giving to supporting unhoused students and advancing access to education, Light & Wonder Creators globally volunteered a combined 18,000 hours to impactful charitable causes in 2022.
As part of our 5-year CSR roadmap, we intend to increase Creator volunteerism from the current 8-hour allotment of volunteer time off to 12 hours by 2024 and increase Creator participation by 10% year over year.
• Canopy Project
• Great Global Cleanup
AUSTRALIA
• Gaming Technologies Association Limited
• Greyhound Rescue – Lane Cove, New South Wales
• Leagues Club Australia
• Muswellbrook RSL Club
CANADA
• Blind Beginnings Society – New Westminster, BC
• Peterborough Humane Society – Peterborough, ON
• United Way of Niagara Falls – St. Catharines, ON
• ALS Foundation
• Alzheimer’s Association
• American Cancer Society
• American Diabetes Association
• American Heart Association
• Boy Scouts of America
• Feeding America
• GIVE Foundation
• Global Gaming Women
• Habitat for Humanity
• International Women’s Forum
• Make-A-Wish Foundation
• National Breast Cancer Foundation
• Ronald McDonald House
• The American Indian Cultural Center
• The Mission of Big Brothers Big Sisters
• Tribal Education Department
ALABAMA
• Blossomwood Foundation – Huntsville
CALIFORNIA
• Amador Community Foundation (ACF) Jackson
Rancheria Casino – Jackson
• California Tribal Business Alliance
• Families Advocating Autism Now – Eureka
• International Center for Responsible Gaming
• Red Cross
GIBRALTAR
• Special Needs Action Group
GREECE
• Hellenic Red Cross
INDIA
• Biotasoil Foundation
• Foundation For Excellence India Trust
• Friends of Tribals Society – Ekal Pune Chapter
• Guardians of Dreams Foundation
• Gurukul
• Shambhav Foundation
• Shyamala Educational Trust
CONNECTICUT
• Connecticut Cancer Foundation
• Mashantucket Pequot Tribal Nation – Mashantucket
FLORIDA
• Riegel Eagle Foundation – Fort Lauderdale
GEORGIA
• Angel Flight Soars – Atlanta
• Atlanta Community Food Bank – Atlanta
IDAHO
• Coeur d’Alene Tribal Youth – Plummer
ILLINOIS
• Animal House Shelter – Huntley
• Cardz for Kidz – Chicago
• Care for Real – Chicago
• Chip in for Hunger – Elgin
INDIANA
• Beacon Children’s Hospital – South Bend
• Veterans Life Changing Services – Gary
KANSAS
• Boys & Girls Club of the Prairie Band Potawatomi Nation – Mayetta
MICHIGAN
• Bay Mills Pow Wow Committee – Brimley
• Big Brothers Big Sisters of Metropolitan Detroit
• Boys & Girls Club of Bay Mills – Brimley
• UNICEF
• United Way
• USO
MEXICO
• Fundación para Ancianos Concepción Béstegui, IAP
NEW ZEALAND
• Auckland City Mission
• Cancer Society of New Zealand Incorporated
• Leukaemia & Blood Cancer New Zealand
SPAIN
• ONCE Spanish National Blind Organization
SOUTH AFRICA
• Areswaneng NPC
• Fafiza Foundation
• Klipfontein Football Club
• Mobile Health Clinics Foundation NPC
• S.A Medical and Education Foundation
UNITED KINGDOM
• GambleAware
• Women In Gaming
MINNESOTA
• Open Arms of Minnesota – Minneapolis
• Shooting Star Scholarship Fund – Mahnomen
MISSOURI
• Miles of Smiles – Kansas City
• Relay for Life - Kansas City
NEVADA
• Animal Foundation – Las Vegas
• Break These Chains Live Free – Las Vegas
• Catholic Charities of Southern Nevada – Las Vegas
• Goodie Two Shoes – Las Vegas
• International Women’s Forum, Las Vegas
• Just One Project – Las Vegas
• Keep Truckee Meadows Beautiful – Reno
• Las Vegas Area Council, Boy Scouts of America
• Make a Wish Foundation – Reno
• Nevada Humane Society – Reno
• Nevada Partnership for Homeless Youth – Las Vegas
NEW JERSEY
• Community Food Bank of New Jersey
• Covenant House – Newark
NEW MEXICO
• Boys & Girls Club and Early Childhood Development Center of Pojoaque – Santa Fe
NEW YORK
• Boys & Girls Club of Metro Queens – Queens
• Ray Halbritter Charity – Oneida
• St. Regis Mohawk Tribe Community Fund – Akwesasne
OHIO
• Susan G Komen Northeast Ohio
OKLAHOMA
• Grand Casino Hotel & Resort – Shawnee
• Thlopthlocco Tribal Town Youth Services – Okemah
• United Way of Central Oklahoma – Oklahoma City
OREGON
• Chinook Winds Educational Fund – Lincoln City
• Coquille Indian Tribe Southwestern Oregon Youth Golf
• Tamástslikt Cultural Institute – Pendleton
PENNSYLVANIA
• Children's Hospital of Pittsburgh Foundation
• Erie Community Foundation – Erie
RHODE ISLAND
• Save One Soul Animal Rescue League – Wakefield
SOUTH CAROLINA
• Pilots and Paws – Landrum
TEXAS
• Cherokee Children’s Home – Cherokee
WASHINGTON
• Boys & Girls Club of Snohomish County – Snohomish
• Communities in Schools of Spokane County –Spokane
PUERTO RICO
• Scholarship Foundation for Hotel & Tourism Studies – San Juan
At Light & Wonder, we understand that our team’s ability to make a positive impact in the community begins with providing them the support they need within our organization.
As the global pandemic led to the closure of land-based gaming locations worldwide, our business needed to adapt. We recognized our Creators were navigating their own set of uncertainties and challenges — and needed support. To respond with the urgency the situation demanded, we swiftly established the EAF as a means of providing timely assistance to Creators facing hardships.
The fund was initiated with contributions from the company and personal donations from senior leadership. As awareness around the fund grew, our Creators also expressed their desire to contribute, leading us to partner with the Emergency Assistance Foundation and establish the EAF as a nonprofit organization.
We extend the opportunity to apply for grants from the EAF to all eligible Creators in various challenging situations, including impacts to their primary residence, damages caused by natural disasters, serious illness or injury, health care needs, violent crime, domestic abuse, the loss of an immediate family member or if they are part of a military family with an active-duty spouse on deployment. These grants may be used for essential expenses such as utilities, mortgage or rent payments, groceries and non-reimbursable medical expenses.
To provide easy access to the EAF, we established a dedicated public website where Creators can access information, review eligibility criteria and submit their application. To maintain fairness and transparency, all applications undergo a thorough review process by independent third-party EAF underwriters. Their expertise ensures that grants are awarded based on eligibility and need.
In 2022, Light & Wonder was proud to award 114 grants to Creators and their families, given in amounts ranging from $500 to $1,000 each. Together, these grants amounted to a significant total of $72,000 for the year.
The Charity Bike Build brought together the Finance team to construct 100 donated bicycles for the Boys & Girls Club — combining team building, friendly competition and selfless service into one impactful event.
As a global leader in gaming experiences, we do more than create new worlds of play for our players. We’re on a mission to shape a new world of inclusion and possibility across the communities we serve — a world that breaks down barriers and creates opportunities that transcend the boundaries of our industry.
At Light & Wonder, we understand that diversity, equity and inclusion (DEI) is not just a series of buzzwords. It’s the catalyst for innovation, success and rich experiences that resonate with people worldwide. More than a strategic advantage, our DEI work is a moral imperative.
The principles of DEI are embedded into each of Light & Wonder’s five core values — values that celebrate global perspectives and aim to foster a highly inclusive culture. By empowering each Creator to contribute their unique talents and insights, our team collaborates as one, driven by our shared commitment to revolutionize the game.
We’ve identified priorities that advance DEI not only within our organization but across the global communities where we are proud to work and live. We know that diverse teams yield great results and are determined to honor and celebrate the rich perspectives each of our Creators brings. We will continue to develop the right policies, educational opportunities and programs to create a culture of belonging.
As the world recognizes and confronts systemic racism, our leadership team is committed to speaking out against injustice and championing anti-racist policies. We are reflecting on what we at Light & Wonder can do to ensure that we foster a diverse and inclusive workplace for all our Creators and are taking concrete actions to ensure everyone feels respected, included and empowered.
While DEI encompasses a wide range of interpretations depending on life experiences, industry context and regional specifics, we uphold our DEI practices through a set of standards and policies that encompass the following:
We commit to celebrating and promoting diversity in all its forms, including race and ethnicity, gender and gender identity, sexual orientation, socioeconomic status, language, culture, national origin, religious commitments, age, ability status and political perspective.
We commit to actively challenging and responding to bias, harassment and discrimination. We hold a policy of equal opportunity for all persons and will not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, ability status, religion, height, weight, veteran status or familial obligations.
We commit to creating an inclusive workplace where differences are embraced, different perspectives are valued and every individual feels a sense of belonging.
We know that by fostering a diverse community and building a vibrant culture of inclusivity, we can enhance our collective capabilities and achieve greater success together.
To maintain a clear focus on our objectives, we’ve organized our DEI commitments into five key pillars that directly align with our overall strategic roadmap.
• Listen & Learn: We will recognize the lived experiences that define our Creators, promoting meaningful dialogue and encouraging their valuable feedback.
• Educate & Develop: We will take ownership of promoting inclusive behaviors and equitable practices and holding one another accountable. We will provide a platform for training, learning and development opportunities to support our Creators’ continued growth and well-being.
• Equity & Belonging: We will drive a culture of belonging for our Creators by implementing programs and systems that support diversity, equity and inclusion. We will also continuously evaluate and address any systems that may pose a risk of inequity.
• Engagement & Inclusion: We will embed and support inclusive communities throughout our organization’s operations and culture. We will actively support engagement with our Creators, customers and communities.
• Measure Success: We will celebrate achievements, measure success and continually evaluate our progress to achieve our goals and DEI commitments in alignment with our core values. We will conduct honest evaluations of our progress and adjust our roadmap as necessary.
In November 2022, RELATE members launched a two-part learning and discussion series, focusing on the topic of multiple generations in the workplace. The series explored the commonalities within each generation with guidance on how to best harness the unique strengths of Creators of all ages and experiences.
In our South Africa business unit, we actively promote equality and champion diversity through our commitment to the Broad-Based Black Economic Empowerment (B-BBEE) rating and initiatives in the market. We prioritize empowering Black individuals who have been historically under-resourced. Currently, we have achieved a level 4 scorecard rating, which is noteworthy considering the regional context as a subsidiary of a global entity. Here are a few highlights from our efforts across different elements of our B-BBEE scorecard.
• Ownership: We financially assist Trust Beneficiaries who own 25.02% of the local entity. Our focus is on supporting 50% Black female-owned and 50% Black-owned companies. Through internships and Trust dividends, we provide increased support to achieve our agreements’ objectives.
• Management control: As part of our employment equity policy, we prioritize providing opportunities for previously underresourced individuals and actively encourage them to apply for job opportunities.
• Skills development: Annually, we invest approximately $90,000 in training for internal and external Black and African American populations, offering internships, learnerships and bursaries aligned with our business needs.
• Enterprise and supplier development: We deliberately source goods and services from Black-owned companies and ensure all suppliers conducting business with Light & Wonder Africa meet B-BBEE compliance. Within our value chain, we help Black-owned service providers enhance their sustainability and grow their businesses to create more employment opportunities.
• Socioeconomic development: To further improve learning conditions in areas with low economic mobility, we have adopted a local children’s center, providing them with financial support and unused equipment. We’ve also participated in classroom renovation projects; contributed to the development of extracurricular activities, including sports; and provided essential school resources, such as uniforms, shoes and stationery.
As part of our DEI priorities, we are focused on attracting and retaining diverse top talent. We strive to foster a workplace that celebrates diverse perspectives of each of our Creators and invests in their continued development.
Our 5-year roadmap prioritizes the following:
• Educating Creators on our new Light & Wonder core values and creating an inclusive workplace for all
• Supporting the career growth, development and advancement for all Creators and increasing opportunities for underrepresented groups
• Ensuring we have fair and equitable policies for all team members globally
• Attracting highly diverse, underrepresented talent from colleges and universities
• Recruiting with inclusive hiring practices, such as adopting diverse candidate slate processes and crafting inclusive job descriptions
• Creating spaces where everyone belongs and feels empowered to contribute
• Adhering to policies that prohibit discrimination and promote equal opportunities for both our internal Creators and external contract suppliers
• Providing Creator wellness initiatives and programs to support the overall well-being of our workforce
To help us achieve these goals, we have instituted a Code of Business Conduct to ensure ethical working practices are implemented across our company. Policies are in place to prevent workplace discrimination and support equal employment opportunities for our internal Creators and external contract suppliers.
While we still have much work to do to drive DEI across our organization globally, over the last few years, we’ve made tremendous strides.
Through regular workforce assessments, we gain valuable insights into our hiring and promotion practices as well as the demographic composition of our workforce on a quarterly basis. The following data serves as a foundation for refining and aligning our DEI roadmap.
• Ethnic group & gender
• Geography
• Internal promotions by gender & race
• External hires by gender & race
• Global Headcount Movement
Specifically in the last year, we have made significant strides in promoting individuals of underrepresented ethnic groups and hiring or promoting more women at the manager level and above.
While we have made notable progress, we recognize there are still important opportunities to further drive diversity in hiring and promoting Black, Latinx and Hispanic Creators at the manager level and above. To address this, we are focused on building diverse talent pipelines to attract and retain Creators of all backgrounds across the organization. By doing so, we aim to create a more inclusive and representative workforce that reflects the diverse communities we serve.
Since we began our DEI work in 2019, we’ve conducted an internal data analysis to gather essential information that helps us assess gender and race representation across our workforce.
When Light & Wonder created our DEI strategic plan in 2019, we established a dedicated DEI Council and DEI Task Force to govern and support our initiatives.
The DEI Council serves as the crucial link between our Board of Directors and our DEI initiatives. With governance oversight, this group ensures we consistently invest in and evolve our DEI initiatives quarter over quarter. By upholding accountability measures, the DEI Council ensures our ongoing commitment to our efforts, helps maintains our momentum and advocates for inclusive practices throughout our organization.
In support of our core values, the Board of Directors takes responsibility for reviewing Light & Wonder’s DEI policies, practices and overall compliance as an equal opportunity employer.
The DEI Task Force is the impetus behind our DEI initiatives, ensuring their successful implementation throughout our company.
It consists of four main workstreams: Retention & Belonging, Recruiting & Talent Acquisition, Learning & Development and Equitable Policies. Each workstream is supported by a dedicated group of DEI ambassadors and advocates who play a vital role in shaping our DEI efforts. These individuals are carefully chosen and nominated by our leadership to represent the diverse perspectives across our global teams. With their unique insights and experiences, they collectively contribute to refining our strategies and help us achieve our goals.
In 2021, the DEI Task Force took an important step by creating the Diversity, Equity, Inclusion and Belonging Leadership Guide. This guide serves as a compass, holding us accountable to a set of standards that reflect our commitment to diversity, equity, inclusion and belonging. It provides practical insights and strategies to become inclusive leaders, develop a culture of continuous learning and improve our hiring practices to prioritize diversity and equity.
As one of the DEI Council’s earliest initiatives, the development of this guide underscores its invaluable role in driving our organization forward, ensuring we keep these priorities at the forefront of our strategic decisions to foster an environment where everyone can thrive.
In January 2022, our EMPOWHER ERG hosted a thought-provoking panel discussion around the topic of sponsors and mentors in the workplace. Dedicated to uplifting one another personally and professionally, the event provided valuable insights into the transformative power of these relationships. By facilitating open conversations and sharing personal experiences, EMPOWHER created a platform for Creators to exchange strategies and foster meaningful community.
EMPOWHER also hosted a table-talk discussion with its new executive sponsor and partnered with Dress for Success Southern Nevada in a volunteer drive. The executive sponsor shared career advancement insights in an event dedicated to providing a network of support and development tools to help women thrive in work and in life.
The DEI Task Force’s Recruiting & Talent Acquisition workstream is committed to attracting diverse talent. The workstream is intended to expand our outreach and connect with a broader pool of diverse talent prospects, especially from student populations. Through their efforts, we create internship opportunities and offer full-time post-graduation positions within our organization. To fill these positions, we collaborate closely with our University Relations managers to participate in campus events, such as career fairs and internship programs. These engagements allow us to connect with a wide range of student groups and identify talented individuals who align with our organization’s values and goals.
Notably, in 2021 we sponsored the University of Nevada, Las Vegas’ STEM Career Fair and its Lee Business School’s recruiting events throughout the year. We connected with hundreds of students and prospective candidates to raise awareness around job opportunities in the gaming industry and highlight the rewarding career possibilities within our organization.
In the past year, our recruiting efforts have yielded significant accomplishments, including:
• Crafting more inclusive job descriptions that attract and resonate with underrepresented talent
• Partnering with PowerToFly, an online resource that facilitations connections with diverse talent and expands our network of potential candidates
• Introducing a new internal policy that prioritizes promotions from within the organization, fostering advancement opportunities for current Creators
• Establishing an Internal Mobility Career Site and job board to promote career development and facilitate job transitions within the company
• Providing trainings and implementing operational procedures to support our Diverse Slate policy that ensures equal opportunities for diverse candidates to be considered and interviewed
We’re committed to building a workplace where everyone’s voice is heard and valued — within our own organization and extending into communities that have helped us get where we are today.
Driven by the efforts of our Retention & Belonging workstream, we provide educational pathways, facilitate engagement programs and curate special events that celebrate a diversity of perspectives. By creating opportunities for our Creators to connect and exchange valuable insights, we are actively cultivating a strong community that promotes fairness and inclusivity for all.
Members of ILLUMINATE organized an “I Have a Dream” campaign to share visions of a brighter and better future. By creating and sharing vision boards, videos and posts, Creators connected over a shared sense of purpose to fuel positive social change, culminating with a donation to the MLK center.
In February 2022, ILLUMINATE hosted a panel of Black leaders from across the gaming industry in a discussion around “Hot Topics in Gaming.” The panel explored pivotal challenges facing suppliers and operators, offering their distinctive insights into how Black Creators, gamers, developers and enthusiasts can advance in the industry.
As part of our work to enhance Creator engagement, we launched the following initiatives:
• Inclusive game design experience:
In honor of Black History Month, our Urban Arts Partnership organized a virtual event to highlight the importance of inclusive representation in game design. Through an interactive activity, our team created personalized avatars, sparking a meaningful discussion about the power of shaping our distinct digital identities.
• Pride T-shirt design contest: In 2021, we hosted our first Pride T-shirt Design Contest, providing Creators with a creative outlet to showcase their talents and express support for the LGBTQ+ community. Our winning design was created by Edward Wall III in Las Vegas and was distributed to all Creators to wear during Pride Month.
Building on the first year’s success, we organized the second-annual Pride T-shirt contest in coordination with our EMBRACE ERG. In 2022, we proudly placed Mohammad Jafar’s winning design on company shirts for all our Creators to wear as a symbol of solidarity and celebration.
In June 2022, EMBRACE members hosted an informative webinar on creating inclusive workspaces, focused on fostering safe and welcoming environments for the LGBTQ+ community. The webinar provided education and guidance on best practices for promoting inclusivity. To further enhance our Creators’ mutual understanding and respect, they hosted a follow-up session to address the proper use of pronouns.
In October, our EMBRACE members worldwide organized for their regional Pride events. Creators and their families celebrated Las Vegas PRIDE, marching in the parade and volunteering to run a booth showcasing Light & Wonder as an inclusive workplace. In Australia, Creators joined in a festive trivia event to kick off WorldPride.
• Diversity calendar: We launched an interactive diversity calendar as a resource for our Creators to learn more about our global teams’ ethnic groups and vibrant cultures. The calendar features special observances, religious celebrations and dates of recognition and commemoration.
We recognize more than 80 U.S. and global cultural observances each year, including Lunar New Year, Black History Month, International Transgender Day of Visibility and International Day of Women and Girls in Science.
We established a partnership with Visit.org, a virtual engagement platform that prioritizes social impact experiences. Creators can access educational resources, connect with volunteer opportunities on a global scale and participate in virtual events that foster a culture of inclusivity and continuous learning.
Our Australia teams hosted a trivia event to celebrate World Pride and our LGBTQ+ community.
We recognize the importance of providing comprehensive DEI training opportunities to our Creators, as they serve as the foundation for greater awareness and understanding of the importance of these priorities and how they shape our organizational culture. The Learning & Development workstream fuels initiatives focused on providing comprehensive DEI training opportunities to our Creators worldwide. By investing in ongoing learning, we empower our Creators with the knowledge, skills and tools they need to embrace diversity, challenge biases and celebrate the unique contributions of each team member, cultivating an environment where everyone feels valued and supported.
Our Learning & Development accomplishments from the last year have included:
• Creating an education program to introduce and reinforce Creator knowledge of DEI principles
• Establishing standardized guidelines for inclusive language to ensure that Creators and business leaders across the globe use appropriate, thoughtful messaging
• Clearly documenting company policies associated with our DEI commitments
• Setting a goal to achieve 90% participation in the DEI education programs and trainings by 2025
• Scheduling and facilitating DEI courses through purpose-based online learning platforms, LinkedIn Learning and MindGym
• Implementing Best Hire and Unconscious Bias trainings for all members of the recruiting team
• Launching a new on-demand learning platform for all Creators to access globally
• Providing continuous training to all managers, including:
- Intentional Inclusive Leadership: Emphasizing the importance of DEI for your team and implementing strategies to create a culture where everyone belongs
- Subtle Biases & Microaggressions: Examining how seemingly minor actions can inhibit inclusivity
In September 2022, SOMOS hosted a virtual interactive Latinx dance class, facilitated by Artivism Dance Theatre, a nonprofit organization raising social awareness through dance. Attendees had the opportunity to learn popular dances — such as salsa, merengue and bachata — while fostering cultural understanding of the history and importance of Latin dance.
- Coded Language: Exploring how many commonly used words or phrases have alternative and potentially offensive meanings
- Empathy: Enhancing the art of active listening and understanding
To empower women in the workplace, we launched a new initiative in India to reintegrate women alumni who have left our workforce in the last five years. In December 2022, we implemented a successful pilot program with our Systems team in Bengaluru and Chennai that offers a guided transition back into Light & Wonder.
As much as we strive for diversity in our workforce, Light & Wonder is equally committed to developing strong and meaningful connections with diverse suppliers that share our values. It’s not just about ticking boxes; we genuinely believe in building strong relationships that reflect our commitment to inclusivity.
Across our supply chain, we are dedicated to promoting transparency and sustainability in all our business practices. We hold ourselves to the highest standards of integrity, honesty and fairness in every aspect of our work. We are unwavering in our commitment to compliance and have zero tolerance for any form of human rights violations, including modern slavery and human trafficking.
Our suppliers are integral to our continued success, and it is essential that they align with our commitment to strong ethical standards and performance. Together, we can foster a business ecosystem that reflects our shared values and drives positive change.
In line with our focus on upholding high standards, Light & Wonder is committed to complying with the Dodd-Frank Act’s disclosure requirements concerning conflict minerals. We place great importance on this issue and expect all our suppliers to support our efforts in meeting these disclosure requirements. This policy applies to all products manufactured as well as those contracted to be manufactured by or on behalf of Light & Wonder and our subsidiaries, regardless of the location.
Complete Light & Wonder’s Conflict Minerals survey accurately and thoroughly, identifying any products they sell to Light & Wonder or our subsidiaries that may contain Conflict Minerals
Cooperate fully with any country-of-origin due diligence conducted by Light & Wonder
Provide all reasonably available information to complete the country-of-origin diligence certification required by Light & Wonder, which includes providing details regarding the origin and chain of custody of Conflict Minerals in their products
By working together to ensure compliance, we can contribute to responsible sourcing practices and promote greater accountability throughout the supply chain.
Through Light & Wonder’s newly established supplier diversity program, we are dedicated to actively engaging with certified-diverse suppliers. This program forges proactive business partnerships with a wide range of suppliers, including those owned by minorities, women, veterans and individuals with disabilities and those who are under-resourced as well as other small and HUBZone businesses. Beyond demonstrating our commitment to inclusion, these partnerships also help stimulate economic development, foster innovation and grow our supplier networks to drive our competitive advantage.
Our goal is to collaborate with partners who demonstrate a commitment to excellence, providing high-quality materials and services that meet and exceed the needs of our internal operations and customers. Each supplier we partner with through the program has been certified by a third-party organization, such as its respective state government agencies, the National Minority Supplier Development Council (NMSDC), the Women’s Business Enterprise National Council (WBENC) or the National Association of Women Business Owners (NAWBO).
We consider the following classifications of diverse suppliers in our supplier diversity program:
51% owned, controlled and operated by minority individuals who are Black or African American, Latinx or Hispanic American, Asian Pacific American, Asian Indian American or Indigenous American
51% owned, controlled and operated by women
51% owned, controlled and operated by disabled veterans. A disabled veteran is a veteran of the U.S. military with a serviceconnected disability that exceeds 10% in extent or severity
51% owned, controlled and operated by a disabled individual or service-disabled individual
Owned, controlled and operated by one or more U.S. citizens with a business located within a historically underutilized business (HUB) or enterprise zone and employs at least 35% of its workforce from HUBZone residents
51% owned, controlled and operated by disadvantaged persons as defined by the U.S. Small Business Administration’s guidelines
Our dedicated Procurement team oversees all Light & Wonder’s procurement-related supplier diversity initiatives. This team is responsible for reaching out to diverse suppliers and developing programs that promote awareness and education. For example, Light & Wonder actively participates at State Business Opportunity Fairs throughout the U.S., which are designed to identify and explore additional opportunities for diverse suppliers to support our operations.
The Procurement team also leads Light & Wonder’s response to customer requests for proposals that include diversity requirements. They are responsible for ensuring compliance with these requirements and oversee the periodic reporting obligations associated with customer diversity agreements.
Our supplier diversity program aims to achieve the following objectives:
• Maintain a quality process to incorporate certified and valued diverse suppliers in our supply chain
• Monitor and report all supplier diversity achievements
• Develop new and innovative ways to leverage the capabilities of diverse suppliers within our supply chain
• Partner with diverse supplier advocacy organizations and state entities to advance the growth and expansion of goods and services from qualified diverse businesses
• Align with purpose-driven suppliers that share our commitment to environmental sustainability, diversity and philanthropy
As we continuously search for the best solutions for our customers, we’ve found that working with diverse suppliers is often key. That’s why our supplier diversity program is so critical to our success. It not only helps us meet customer needs but also creates economic opportunities for our suppliers and contributes to the growth of the communities they support, driving positive outcomes for everyone.
2022 was a transformational year for Light & Wonder with the divestiture of the Lottery division, formerly known as Scientific Games. We have since rebranded as Light & Wonder and have transitioned our company as the leading cross-platform global games company. As a result, we have established a new baseline for our diverse supplier spend, which serves as the foundation for our ongoing efforts.
In 2022 alone, Light & Wonder invested approximately $59.4 million in Tier 1 direct spend with diverse business enterprises nationwide. Across states where we operate, our dedication to fostering diversity and inclusion is even more evident. In many states where we operate, such as Illinois, Light & Wonder’s total spend with businesses amounted to roughly $165.2 million. Out of this total, we allocated $16.6 million, or 10.09%, to diverse suppliers.
In the coming years, Light & Wonder is committed to further strengthening our relationships with diverse suppliers and increasing the percentage of our spend with diverse suppliers. We plan to expand opportunities with our existing diverse suppliers as well as actively seek out and partner with new diverse suppliers.
We encourage potential diverse suppliers to visit our supplier diversity website, where they can explore our program, certification specifics and the areas of procurement that are most frequently in demand.
In the last decade, Light & Wonder has proudly contributed $553 million in spending toward diverse businesses.
We invite all suppliers interested in registering to be part of Light & Wonder’s supplier diversity program to join our national database by completing the Supplier Diversity Application Form. Together, we can build strong, sustainable partnerships that fuel innovation, economic mobility and meaningful societal change.
Light & Wonder Creators in Las Vegas pose during the Finance team's Charity Bike Build for the Boys & Girls Club.
Our team members are the cornerstone of our organization. We believe in providing comprehensive benefits that extend beyond the realm of gaming to support our Creators’ full well-being. Whether our Creators are looking to enhance their health or secure their financial futures, we offer a wide range of benefits carefully designed to cater to their individual needs. Because when our team thrives, we all win.
At our core, Light & Wonder is dedicated to cultivating a supportive environment that values each Creator’s physical and mental wellness.
To this end, we’ve launched new health initiatives and forged partnerships with experts in the field of employee benefits. By collaborating with knowledgeable partners, we ensure our Creators have access to the resources and support they need to perform at their best — in every aspect of their lives.
OUR APPROACH IS GROUNDED IN A SET OF FUNDAMENTAL VALUES THAT INCLUDE:
We believe in providing our Creators with diverse opportunities and flexible work environments that celebrate collaboration across our teams, empowering our Creators to grow and succeed, together.
We understand the importance of maintaining a healthy work-life balance that prioritizes mental well-being. That’s why we’ve integrated dedicated hours into our calendar year for Creators to focus on self-care and recharge. It’s not just a break; it’s a chance to invest in their overall health.
We are passionate about nurturing our Creators’ professional growth. Their continuous development is as vital to their individual success as it is the collective strength of our organization. We provide extensive learning and development opportunities to equip Creators with the knowledge and skills they need to excel and advance in their fields.
In 2021, Light & Wonder launched a new initiative, Half-Day for Health, designed to prioritize our Creators’ physical and mental well-being. Through this benefit, we provide Creators an additional four hours of time off exclusively dedicated to supporting their health. With the flexibility of Half-Day for Health hours, we encourage our teams to utilize this time however best suits them — whether that involves receiving COVID-19 vaccinations, attending routine health care visits or seeking counseling sessions. When our teams can address their individual health needs, they’re able to bring their best selves to work.
During the COVID-19 pandemic, we recognized that many of our Creators faced additional caregiving responsibilities, whether they were working remotely or considered essential on-site personnel. The impact of the pandemic extended beyond the workplace, affecting our Creators’ personal lives as they navigated caring for their children, parents, grandparents and other loved ones.
To support our Creators through these unique challenges, Light & Wonder (then Scientific Games) partnered with Care.com, the world’s largest online community for finding caregivers, and provided Creators with a complimentary membership. This partnership connected our Creators with a vast network of trusted caregiving professionals to assist with childcare, elder care, housekeeping and even pet care and grooming.
Creators could also connect with personal and transportation assistants to help manage daily tasks and essential errands, as well as provide tutors and even vacation camps for their children.
During this time, Light & Wonder additionally expanded our ComPsych Employee Assistance Program (EAP) to further support Creators through various personal and emotional challenges. This benefit provided our global colleagues and their dependents with access to counseling, legal and financial consultation as well as crisis intervention services, all free of charge.
When the unexpected happens, our Benefits team is here to help.
One of our Creators, Natalie, experienced some claims problems when she had inadvertently visited a non-network provider, only because her in-network primary doctor had referred her there. As a result, she started receiving unexpected bills since her medical insurance carrier had not paid the non-network provider.
Rightfully concerned about this situation, Natalie reached out to Light & Wonder’s Benefits team for our help. We immediately contacted our Medical Provider Advocacy team to intervene and halt any further invoices to Natalie until we could resolve the situation.
Working closely with our Claims team, we thoroughly reviewed the claim, recognizing the error was made by the provider and not our Creator.
We advocated for Natalie with her medical carrier, explaining the circumstances and emphasizing that she should not bear the burden of the expense.
After our intervention, the medical carrier agreed to reprocess the claim accordingly. Natalie was spared the inconvenience of unexpected medical bills that could have potentially led to additional out-of-pocket expenses. She expressed her sincere gratitude for the dedicated support our Benefits team provided on her behalf.
Other notable recent health and wellness initiatives include:
Emotional and physical well-being activities:
• A 21-day wellness challenge aimed at promoting healthy habits
• Emotional wellness sessions designed to help Creators manage stress and foster resilience
• Fitness sessions hosted by Isha Foundation and led by experienced trainer Natasha Unogboji
Wellness Wednesdays:
In recognition of Mental Health Awareness Month, we organized Wellness Wednesdays throughout May, promoting strategies to maintain emotional wellbeing. Activities included a series of informative webinars focused on sparking discussions and raising awareness around mental health as well as virtual yoga sessions to promote relaxation and mindfulness.
Comprehensive LGBTQ+ health benefits:
In 2022, we launched a new benefits platform that provides comprehensive care for our LGBTQ+ associates. Through the new platform, “Included Health,” Creators can take advantage of concierge services that specialize in connecting the LGBTQ+ community and their loved ones with quality, affirming care that supports their physical and mental well-being. Light & Wonder Creators come together in a variety of wellness activities throughout the year to support a balanced lifestyle.
At Light & Wonder, our passion for creativity and innovation is matched by our unwavering commitment to health and safety. We firmly believe that the well-being of our Creators is the foundation for producing exceptional gaming experiences — from the earliest stages of development through installation and completion. Behind every immersive experience we craft is a comprehensive Environmental Health and Safety (EHS) program committed to keeping our teams safe.
Establishing a culture of safety not only protects our Creators but also fuels the innovation that drives our success. Come any challenge or roadblock, we take thorough precautions to ensure our workforce is safe, supported and encouraged to show up at their best.
EHS mitigates risk across our organization with a systematic and evidence-based approach.
Through diligent oversight, we address and work to prevent a wide range of potential safety concerns, including ergonomic hazards, work at heights, material handling and accidents and injuries. By regularly enhancing and reinforcing our safety measures, we are committed to creating an environment where all our Creators can thrive.
As the leading cross-platform global games company, we are dedicated to ingraining EHS best practices into everything we do. We have implemented comprehensive safety measures to create an environment where everyone — our Creators, contractors and visitors — can feel secure and protected. By championing safe working conditions for all, we aim to set a leading standard for ourselves and inspire others in the industry to follow suit. Together, we can create a healthier future for our Creators, communities and planet.
WE PROACTIVELY SET STRATEGIC EHS OBJECTIVES BASED ON THE FOLLOWING GUIDING PRINCIPLES:
Prevent Creator injuries and work-related illnesses
Promote sustainable manufacturing by working to prevent pollution and reduce waste
Ensure compliance with all applicable EHS requirements and regulations
Establish EHS performance objectives to continuously improve our operational processes
Collaborate with suppliers and contractors to strengthen EHS practices across the supply chain
Provide education and training to our leaders and Creators about their role in upholding EHS management systems and policies
These global EHS principles are supported by policies and procedures set by local Light & Wonder facility managers around the world.
Over the past two years, we have made significant investments in enhancing our safety management system. With a firm commitment to continuous improvement, we’ve focused on updating our workplace risk assessments and training systems. This involves evaluating the current state of safety measures, identifying any changes or new risks and ensuring that appropriate controls and preventive measures are in place.
We have successfully implemented new EHS management software, which helps us gain valuable insights to hone our strategy and focus on addressing our highest risks. This software enables us to establish a consistent approach to incident reporting, including near misses, hazards and injuries. It also ensures that we uphold uniform language throughout incident investigations and reporting to help us maintain clarity in our processes.
With these new standardization measures, we can create a workplace environment where our Creators have confidence and peace of mind in knowing that their safety is our top priority — wherever their work takes them.
To enhance incident response and equip Creators with the necessary tools and resources, we’ve implemented a lone-worker communication system for our U.S. Field Service teams. The LiveSafe mobile app provides Creators with two-way communication and geofencing capabilities, ensuring they have the means to navigate major incidents, natural disasters or other crises with confidence and efficiency. This app provides a vital lifeline, connecting Creators instantly and enabling us to quickly respond with the necessary assistance. Our Creators can take comfort in knowing that no matter the challenge or circumstance they may face, we’re with them every step of the way.
We prioritize safety not only in our workplace but also in the products we offer and the installation processes we follow. Our Field Service team recently collaborated to develop an innovative modular signage design that effectively reduces both size and weight.
This breakthrough allows for a safer installation process, ensuring the well-being of our Creators and customers alike, and it inspires our ongoing work. As customer demand for new signs and equipment continues to grow worldwide, we are dedicated to delivering visionary solutions that uphold the highest standards of safety for all stakeholders involved.
To support our efforts, we’ve built a strong global network of health and safety professionals. These dedicated individuals help us actively engage stakeholders and implement industryleading programs, ensuring a culture of safety throughout our organization.
Based on the Occupational Safety and Health Administration’s recordkeeping standard, Light & Wonder has a current global total recordable incident rate of 0.32.
Light & Wonder Creators in Las Vegas pose during a charity event for Adam’s Place.
When the COVID-19 pandemic presented worldwide obstacles unlike anything we had experienced before, as a global company, we responded swiftly and decisively. Our Global Crisis Management team took the lead in implementing our pandemic preparedness plan to help us navigate the challenging circumstances effectively. As lockdowns were enforced across the globe, we seamlessly transitioned to a work-from-home model, ensuring minimal disruptions to our operation.
Each business unit’s Crisis team played a crucial role in addressing the unique impacts their respective teams faced. They worked closely with our Crisis Management team, HR, EHS, local site management and facilities to ensure a coordinated, comprehensive approach. By leaning into our core values, we were able to better support our Creators across 170 locations — one of our defining moments of “Winning as a Team.”
We adopted the Cushman & Wakefield Safe 6 model to guide the reopening of our offices. This comprehensive framework focuses on essential safety and health elements, ensuring that our Creators could return to a secure and protected workplace. Through our proactive measures and effective collaboration, we were able to minimize the impact of the pandemic on our Creators and successfully fulfill our customer commitments. Safe, healthy Creators and satisfied customers — they’re the crux of our work.
Our commitment to a safe and healthy workplace goes beyond meeting regulatory requirements. It’s a fundamental aspect of our company culture — one we strive to continually improve. Light & Wonder is dedicated to enhancing our programs and activities that promote safety, health and wellness to support our Creators in prioritizing their health. We offer Creators safety toolbox talks, health fairs and discounted memberships at local health clubs.
Through special Creator programs, periodic safety training for all Creators and organized events, such as on-site flu shot clinics and blood donation drives, we foster a culture that champions safety and wellness. By investing in the health and safety of our Creators, we’re creating a supportive environment that fuels our collective, long-term success.
ALIGN hosted the webinar “Navigating Growth as an AAPI in Gaming,” featuring speakers from MGM Resorts International, Google and Light & Wonder. Attendees had the opportunity to learn about the panelists’ personal experience advancing their careers within the gaming industry. In honor of AAPI month, ALIGN spearheaded a donation to the Asian Americans Advancing Justice – Asian Law Caucus, supporting its civil rights efforts to build a more just and caring world.
Recent
highlights from our ERGs
At Light & Wonder we believe in the value of ongoing education for Creators and the organization as a whole. That's why we’re always introducing new programs to amplify and capture the essence of our core values. We provide internal training opportunities and specialty skills training, including software and design courses, data and analytics, programs to promote personal growth and wellness, such as fitness program subsidies, access to local
networking events and conference opportunities. We also offer a tuition reimbursement program to encourage ongoing professional development.
Our global teams have access to educational resources provided by our Learning & Development team. Over the past year, we have introduced several new programs to offer Creators opportunities for learning and create a culture of inclusion.
During Women’s History Month, in partnership with EMPOWHER, we took part in the International Women’s Day 2022 “Break the Bias” campaign. The program was designed to broaden perspectives across our global teams and promote a culture of belonging — free of bias and discrimination. Creators posted photos demonstrating their support of gender inclusivity under the collective pledge to #BreaktheBias.
Starting in 2022, our partnership with LinkedIn Learning, an industry leader, has provided our Creators with access to over 21,000 courses on various topics, including DEI, communication, performance management, teamwork, personal effectiveness and building a positive work environment.
We have also partnered with MindGym, a globally recognized organization serving top companies, to provide courses on inclusive cultures. These courses are designed to translate learning into action by utilizing scientific principles around behavior change, moving our understanding of DEI beyond tokenism and political correctness.
To meet our DEI education and culture goals, we offer live virtual courses for all managers and above to better comprehend equity and act as allies for underrepresented people.
Here’s what some of our Creators had to say about our DEI education offerings:
Well thought out, well organized. Navigated what could be a tricky and sensitive topic well. Presented with great energy to keep the team engaged.
Thank you for curating and supporting this great course. Courses and training like this provide a great foundation for our DEI learning journey and offer shared language and baseline learning that allow us to continue to grow.
In February 2022, our ILLUMINATE and EMPOWHER ERGs collectively sponsored a virtual event to honor Black History Month and Women’s History Month. In partnership with our Creator engagement platform, Visit.org, and In Full Color, a performance arts studio dedicated to amplifying the work of marginalized artists of color, performers shared original pieces — monologues, poems, stories, songs and dance — in a powerful storytelling event. The performances prompted lively discussions about the social issues that inspired their work and reiterated the value of a diverse workplace with authentic representation.
Since 2020, Light & Wonder has issued a global Creator Engagement Survey to gather valuable feedback in how we are doing as an organization. We assess crucial areas such as engagement, leadership and management, communication and teamwork, and core values. Our Creators’ candid responses help us take actionable steps to drive meaningful change and make Light & Wonder an even better place to work.
We are proud that our overall engagement score consistently remains high. Our engagement score rose from 73% in 2021 to 75% in 2022. This upward trend is a testament to our ongoing efforts to create a work environment that promotes engagement, ultimately leading to increased Creator retention and productivity. This score was determined by positive responses to the following statements:
“I would recommend Light & Wonder as a great place to work.”
“Light & Wonder enables me to balance work and personal life.”
“I am proud to work for Light & Wonder.”
75% Engagement rate
4% Increase in favorable responses to the statement “Light & Wonder’s commitment to social responsibility is genuine.”
80%+
Favorable responses to the statement
“People from all backgrounds have equal opportunities to succeed at Light & Wonder.”
88%
Favorable responses to the statement
“I know and understand the new company core values.”
We also continue to see significant improvements in support of our social responsibility efforts. In response to the statement “Light & Wonder’s commitment to social responsibility (e.g., community support, sustainability, etc.) is genuine,” we’ve seen a gradual 4% increase in favorable responses year over year.
Our focus on DEI is also yielding positive outcomes. Critical statements, such as “People from all backgrounds have equal opportunities to succeed at Light & Wonder” and “Light & Wonder values diversity,” received highly favorable responses of over 80%.
Since the launch of Light & Wonder as a brand, we have placed a strong emphasis on driving our core values. The survey results reveal that 88% of Creators favorably scored the statement “I know and understand the new company core values.” This high score indicates that our Creators have a clear understanding of our guiding principles as an organization. While there is always room for growth and improvement, this strong foundation of understanding sets us on the right path toward fostering an aligned company culture.
Another key indicator of how people feel about work is their relationship with their direct manager. Managers play a vital role in motivating, guiding and supporting their teams, ultimately influencing Creator satisfaction, productivity and overall performance. We’ve seen promising trends indicating that our Creators have experienced continued growth in their relationships with their managers. The favorable responses to the following statements all increased 3% year over year:
1. My manager genuinely cares about my well-being.
2. My manager keeps me informed about what is happening at Light & Wonder.
3. My manager gives me useful feedback on how well I am performing.
The progress we’ve made in DEI, Creator engagement and positive relationships with our leaders is propelling us forward on our roadmap to success. With continued focus on these areas, we are shaping a workplace that embraces diversity, cultivates strong relationships and drives positive change.
At Light & Wonder, we empower our Creators to innovate, champion groundbreaking ideas and lean in to engage with one another at all levels of the organization. We believe in cultivating a vibrant culture where everyone knows they belong. When our Creators feel valued, heard and empowered to excel, we inspire the extraordinary work that makes Light & Wonder who we are.
To further strengthen this strong sense of community, we produce a variety of events and initiatives that bring Creators together worldwide, sparking collaboration and igniting their creativity.
We prioritize open and transparent communication at our company. It’s one of the key factors that sets us apart. To demonstrate our commitment, we host quarterly Town Halls to provide company updates, share information on initiatives and programs and celebrate the successes of the previous quarter. These events also provide valuable opportunities to spotlight our Creators’ accomplishments.
One of the greatest benefits of our Town Halls is the direct interaction with our Executive Leadership Team. We believe in fostering global connections and ensuring that each of our Creators has a voice. That’s why a significant portion of the event is dedicated to live Q&A, where our Creators can receive direct answers to their questions.
Team of the Quarter
Cross-Functional Player of the Quarter
Rookie of the Quarter
MVP of the Quarter
Manager of the Quarter
In addition to the company-wide Town Hall, our CFO Finance Division also holds quarterly Town Halls. We issue quarterly CFO Awards to our Creators to recognize outstanding contributions in five different categories: Team of the Quarter, Cross-Functional Player of the Quarter, Rookie of the Quarter, MVP of the Quarter and Manager of the Quarter. By acknowledging our teams’ outstanding achievements, we can help our Creators feel rightfully celebrated and encouraged to consistently deliver their best.
Our Benefits team hosts monthly webinars to provide education and resources to our teams on a variety of topics led by internal leaders, or by our health and wellness partners with the Employee Assistance Program (EAP).
Some of our past webinar topics have included:
• Embracing self-love and cultivating self-acceptance
• Making the most of retirement savings
• Energizing work and life with passion and energy
• A Q&A with a medical professional about the COVID-19 vaccine
• How Light & Wonder can help support Creators’ family-building journeys
• Improving mental health and strategies for managing stress and seeking help
• Demystifying counseling and therapy and how to find support
Light & Wonder hosts a global book club and invites Creators to join as book crew participants or leaders. To ensure smooth coordination, we organize Creators into small groups of five to eight people in a similar region, making it easier to schedule virtual meetings. Our crew leaders receive discussion guides to lead engaging conversations and guide their clubs through the book’s themes and insights.
Through the book club, we foster a community of intellectual exploration and create space where we can expand our horizons, exchange diverse perspectives and grow together.
Previous book selections include:
• Unapologetically Ambitious by Shellye Archambeau
• Leaders Eat Last by Simon Sinek
• Becoming by Michelle Obama
• Delivering Happiness: A Path to Profits, Passion, and Purpose by Tony Hsieh
• Forget a Mentor, Find a Sponsor by Sylvia
Ann Hewlett
During the challenges of the pandemic, we recognized a critical need to keep our Creators engaged and connected. We introduced Candid Coffee Conversations, an ongoing virtual event designed to deepen our understanding of nuanced topics that affect us personally and professionally. Led by different Light & Wonder leaders, each session tackles crucial subjects, such as unconscious bias, managing COVID-19 fatigue and fostering allyship in the workplace.
By creating a safe and supportive environment for open communication, Candid Coffee Conversations provides Creators with opportunities to engage in close-knit dialogues with our leaders and build genuine connections.
Since its establishment in 2020, the Week of Wishes has grown into a cherished annual tradition at our company. During this time, our Creators can submit a wish for themselves, a colleague, friend or family member who could use an extra financial boost during the holidays.
We’ve seen wishes granted for a Creator’s nephew who needed an electric wheelchair and to surprise a colleague with a celebratory
dinner after their 20th anniversary plans were interrupted by an illness. We’ve helped colleagues rebuild their homes after devastating fires and relieve the financial stress of medical bills, supported a co-worker’s child in need of a special walker and facilitated the purchase of a car to transport their loved one to and from cancer treatments.
In 2022, we expanded the reach of Week of Wishes to include every Creator at Light & Wonder as well as our partners at SciPlay. The response was overwhelming, and we were able to grant 243 wishes — far more than the 50 granted the previous year.
This initiative is a heartfelt example of the compassion and generosity that defines our company culture and reminds us of the remarkable difference we can make in each other’s lives. In the words of Light & Wonder President and CEO Matt Wilson: “I have seen the heart and soul of this company truly shine through as Creators demonstrated the power of giving and peer-to-peer recognition. It’s always nice to do something nice for someone else.”
We were able to grant 243 wishes in 2022.
At Light & Wonder, we have some of the top talent and most popular game titles in the world. Fun, collaborative events like the Best Games Workshop are valuable in supporting and cultivating our incredible team of Creators who are truly building the best games for operators and ultimately players.
Our award-winning content continues to thrill players no matter how they choose to play. As we move forward to becoming the leading cross-platform global games company, we will continue to foster opportunities and a culture that empowers our Creators to grow, develop and truly innovate in the industry.
— Matt Wilson, CEO of Light & WonderIn 2021, we launched our new Learning & Development program, Momentum. We handpicked over 60 Manager to Director-level Creators to take part in the class. Over the course of six months, these talented Creators delved into the ins and outs of our Gaming division, exploring corporate business partnership roles and opportunities within Legal, Investor Relations and Human Resources.
Led by senior leaders in the Gaming Business Unit, participants learned about game design, product management, financial statements and how to foster a high-performance culture. Alongside the live courses, participants also received mentorship and personal growth assessments, and they engaged in a final project to identify a business opportunity or raise funds to support a CSR initiative. In keeping with the program’s fitting name, Momentum has been a game-changer, helping our talented, dedicated Creators excel in their careers.
At this highly anticipated event, game creators from all disciplines, including land-based, digital and social games, come together to collaborate and workshop their ideas. Spanning three days, the event features an immersive learning
experience and a unique chance to pitch game concepts for potential launch across all Light & Wonder platforms — including Gaming, iGaming and social channels. Best Games Workshop brings together the best of our Creators’ innovation and creativity and helps pave the way for thrilling new games to capture audiences worldwide.
From team-building exercises and workshops to exciting outings, social gatherings or holiday events, we strive to create an inclusive and rewarding culture that encourages our Creators to bring their whole selves to work.
Across our global teams, we provide opportunities to connect beyond the workplace, fostering an environment where everyone feels valued, empowered and motivated to excel, both personally and professionally.
A few highlights from our recent Creator engagement events:
• Our Barcelona Creators recently hosted a Creator appreciation event to recognize the hard work and dedication of our talented teams. At this outdoor event, Creators enjoyed a refreshing change of scenery and the chance to connect and celebrate their hard-earned achievements.
• In Sydney, Australia, our Creators gathered to raise awareness about suicide and promote the ”R U OK (Are you OK?)” message, fostering connections through meaningful discussions.
• To show support for Pride Month, our U.S. and Australian Creators came together for a lively trivia event that celebrated inclusivity.
One of many favorite aspects of game design craftsmanship is the emotional impact that great visuals and sound bring to the gaming experience. Art, sound and animations elicit feelings of suspense, celebration and fun that are at the very core of an entertaining game experience. For me, Artists Among Us represents a real sense of wonder and awe in the power of visuals.
— Rich Schneider, Executive Vice President and Chief Product Officer
Our Artists Among Us (AAU) program was established in 2013 in Chicago as an annual exhibit that showcases the incredible artistic talent within our company through thought-provoking and captivating art pieces across various mediums — paintings, digital art, sculpture, photography and more. Founded by two long-standing employees and artists, Dave Pryor and Steve Zoloto, the AAU program is a window into our diverse, passionate and innovative teams of Creators. Their inspiration and skill are part of what makes us a leader in the game industry.
Over the years, this cultural event has become a beloved company-wide program, expanding organically from Chicago to Las Vegas, Sydney, London and Pune. All of our Creators are welcome to participate, regardless of skill level or job position. Each year, submissions revolve around a theme, inspiring artists to explore their creativity within the given framework. Past themes have included ”Home is Where the Art Is,” ”Star Trek” and ”Wonder Woman.” In 2022, the AAU theme was “Manifest.”
Creator artwork is proudly displayed in company galleries at various Light & Wonder locations as well as in a virtual showcase, allowing visitors to appreciate and engage with the diverse range of talent within our organization. The artists themselves play an active role in collecting, curating, installing and promoting the exhibits, which deepens the sense of pride and community throughout our global creative teams.
At Light & Wonder, we believe success goes beyond delivering great products and services. With a global presence across six continents, we consider it our responsibility as a corporation to be an exemplary steward of the environment and contribute to a healthier future. We proactively implement sustainable practices and continuously seek ways to improve our environmental impact. By doing so, we aim to inspire positive change, foster sustainability and create a more sustainable world for our stakeholders, customers, communities and future generations. Our environmental management system focuses on landfill diversion, waste minimization, energy savings and compliance. Leading by example, we prioritize the preservation of natural resources and are working to operate in adherence to frameworks set forth in the International Organization for Standardization (ISO) 14001 guidelines.
Additionally, we’ve implemented new energy management policies on a global scale to optimize our LEED-certified office spaces and promote energy-efficient building practices wherever feasible. We keep a focus on continually improving our environmental management system, and we actively introduce new systems to monitor and track our internal goals.
In recent years, Light & Wonder’s sustainability efforts have garnered global recognition, which is a testament to our ongoing efforts to drive environmental responsibility across our organization. In 2018, we were honored with the Communitas Award for Global Sustainability Initiatives, specifically for our work in Ethical Environmental Responsibility and Green Initiatives.
We also received the 2021 Sustainable Business Award at the International Gaming Awards for our global accomplishments in waste and energy reductions.
A sustainable operation starts at the source — beginning with the materials we choose. That’s why Light & Wonder’s machines are crafted from recycled or recyclable materials. We prioritize efficiency in our machine parts by carefully evaluating their quantity and complexity, allowing us to reduce the number of manufactured items and maximize the use of standard, off-the-shelf components to maintain a more eco-friendly product line.
Our commitment to sustainability is also evident in our game displays. By transitioning to flat-panel displays, energy-efficient LEDs and an improved, upright model design, we’ve seen significant improvements. In one product example, these measures have considerably expanded the lifespan of our monitors, resulting in a remarkable 47% reduction in power consumption from our 2017 model to our 2020 models.
This substantial energy savings not only reduces Light & Wonder’s environmental impacts but also supports our customers in achieving their own sustainability goals.
Prioritizing the health of our communities, we go beyond energy efficiency to deliver products that are safe to use. We are acutely aware of the harmful environmental effects of volatile organic compounds (VOCs) found in paints, coatings, adhesives and sealants. To address this concern, we have made concerted efforts to minimize the use of VOC-containing products and transition to healthier alternatives, while upholding our commitment to maintaining the high quality and design standards that our customers expect.
We make every effort to comply with environmental impact initiatives through a variety of processes, including:
• Following internal processes to ensure we are compliant with the European Union (EU) Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH) and Restriction of Hazardous Substances (RoHS) Directive standards
• Registering with Natural Resources of Canada (NRCan)
• Working with Intertek, a product-testing agency, to evaluate our current machines’ energy efficiency
• Obtaining the necessary certification and authorization to label our current gaming machines with the Intertek’s ETL SEMKO Verified Mark — a Canadian energy-efficiency validation
At Light & Wonder, sustainability is a key consideration in how we select and maintain our facilities worldwide. We prioritize energy efficiency by replacing older illumination systems with energy-efficient solutions such as LED lighting. Across our facilities, we implement waste sorting and recycling. To reduce paper waste, our printers are centralized and programmed to default to double-sided printing. Our facilities department has made significant strides in promoting environmental consciousness by replacing non-green cleaning products used by both our cleaning contractor and internal staff with Earth-friendly cleaning chemicals.
Energy-efficient LED, flat-panel displays 47% Reduced power consumption from the 2017 model Made from recycled or potentially recyclable materialsWe encourage our Creators to participate in the following types of waste reduction practices that we conduct at each of our facilities and manufacturing sites:
• Recycling plastics, glass, paper, cardboard and aluminum cans
• Turning off lights and computers when leaving for the day
• Turning off lights when finished using a conference room
• Prioritizing teleconferencing, videoconferencing and web-based collaboration as alternatives to unnecessary travel
• Participating in recycling programs for Creators’ personal electronics, such as old mobile phones and used computers, to benefit charitable organizations, such as the America’s Schools Program and The Blind Center of Nevada
We maintain ongoing evaluations of areas for improvement in our production processes and transportation between our factory and customers.
Several key improvements include:
• Implementing just-in-time deliveries to minimize overall inventory levels and reduce packaging waste
• Establishing factory facilities to salvage recyclable packing materials
• Eliminating unnecessary bubble wrap, foam, paper fill, plastic wrap and strapping
• Increasing our use of reusable packaging, pallets and dividers to minimize single-use waste
• Introducing improved racking and carts for efficient line-side delivery of doors, hoppers, decks and top boxes
• Redesigning pallet and box sizes to maximize container capacity, reducing the number of shipments required
• Opting for maritime transportation for global delivery of goods, promoting fuel efficiency and reduced carbon emissions
At Light & Wonder, our commitment to responsible product management spans the entire lifecycle — from sourcing to end-of-life. In alignment with the Waste Electrical Electronic Equipment (WEEE) Directive, we repurpose or recycle our products to avoid landfill disposal and minimize their environmental impact. When a product reaches the end of its life, it is returned to Light & Wonder, where it undergoes dismantling by a certified recycling entity. Supporting a circular economy approach, this process focuses on the reuse of components, ensuring that valuable resources are given a new life.
Thinking even bigger, Light & Wonder’s headquarters and main manufacturing facility is strategically located near alternative energy sources, which enables us to further reduce our carbon emissions. We have the advantage of accessing the nearby Hoover Dam’s hydroelectric power as well as Nevada’s Solar One, one of the largest concentrated solar power plants in the world. By leveraging these renewable energy sources, we will be able to sustain a cleaner, more environmentally friendly operation.
As a company, we’re focused on continuously improving our environmental management system. We are currently exploring new processes and systems to reduce our primary waste streams and increase the diversion of materials from landfills.
Waste minimization and landfill diversion
• We have fully transitioned all shuffle packaging from foam cutouts to using sealed air. We are also in the process of transitioning from sealed air to cardboard materials, with 890 boxes successfully transitioned so far.
• Our Las Vegas Global HQ Production team has initiated efforts to condense plastic foam for repurposing instead of disposing it in landfills. The condensed plastic foam is sent to a vendor for use in multiple plastic products, creating full-circle recycling opportunities.
• Our Las Vegas Global HQ Production team has also:
Bailing and compacting plastic foam gives it a second life as a new packaging product, diverting waste from landfills.
- Reduced 50% of the foam in 31,000 system kit boxes per year
- Replaced 19,000 foam stabilizers per year with recycled cardboard to prevent games from tipping over during shipping
- Reduced foam usage in 8,600 multi-glass boxes
Our Las Vegas Global HQ Production team has successfully recycled or repurposed over 600 tons of retired or decommissioned games in the past 3 years.
The Chiswick, London, U.K., office has introduced a composting program, including an innovative mushroom farm.
Our India offices removed plastic utensils from their offices and replaced them with metal, which can be washed and reused.
Our Athens, Greece, office participates in the Green Office Program, which recycles plastic cups, coffee packets, beans and eco-friendly cleaning materials.
Our manufacturing center in Sydney, Australia, has achieved a 95% recycle rate.
• In 2021, our India offices launched an Energy Analysis and Optimization Project, identifying key opportunities to reduce energy consumption, such as installing motion sensors, managing indoor temperature settings and benchmarking performance for continued improvements.
The Athens, Greece office now runs on
100% renewable energy sources.
• Las Vegas Global HQ introduced a water and waste conservation initiative by providing Creators with reusable water bottles and coffee mugs. In just two months since the program’s launch, we eliminated 73,820 water bottles and 41,000 coffee cups in waste.
• We are currently assessing electric and hybrid fleet vehicle opportunities in the U.S., U.K. and Australia to reduce fuel consumption and transition to a sustainable model for fleet activities.
• As part of our 5-year roadmap, we are evaluating investments in vehicle charging stations for select office locations.
In addition to our internal efforts, our team of Creators have been directly engaged in environmental stewardship across the communities where we operate. In 2022, Light & Wonder supported two EARTHDAY.ORG™ initiatives — The Great Global Cleanup Project® and The Canopy Project.
As part of The Great Global Cleanup Project, our Creators spent up to eight volunteer hours cleaning up their communities, and The Canopy Project allowed our Creators to purchase a tree to rehabilitate our natural environment. Light & Wonder offered participants paid time off and matching donations. Worldwide, our Creators have also extended support to their regional environmental causes throughout the year. Our U.K. Finance team organized a community
cleanup initiative in collaboration with Tameside Council. Groups of our dedicated Finance and Facilities Creators came together to clear trash from
some of the community’s busiest riverbanks, helping preserve the local environment and beautify a cherished gathering place.
Our Corporate Team with Wynn Creators for the Earth Day Great Global Cleanup at Springs Preserve, Las Vegas, Nevada.
As a company determined to create world-class cross-platform gaming experiences for players worldwide, Responsible Gaming is a cornerstone of our business philosophy and Corporate Social Responsibility efforts. It’s not just about the thrill of the game or the pursuit of success; it’s about ensuring a safe and sustainable gaming experience for all.
At Light & Wonder, we put our communities first. From protecting vulnerable individuals to fostering a sustainable industry, Responsible Gaming is the key to delivering a world of entertainment without compromising players’ well-being. By empowering players to make informed choices, we’re changing the game for the better — because when we play responsibly, everyone wins.
Light & Wonder has delivered the elements of play that customers and players value most: trusted security, creative content, operating efficiencies and innovative technology. We offer diverse products, technology and services that can be customized to meet the unique requirements of virtually any gaming jurisdiction. With advanced technology, state-of-the-art manufacturing facilities and efficient operations, we proudly serve customers across six continents, spanning North America, South America, Europe, Asia, Australia and Africa.
others at risk.
This means helping our players and Creators understand the risks associated with any form of gaming and empowering them to stay in control. To ensure our products can be enjoyed safely, we leverage the latest information and commit to developing game enhancements that integrate safer gaming tools into our products, enhancing players' engagement while protecting their well-being.
We recognize our collective responsibility to provide a fair and safe gaming experience, and are committed to collaborating with our partners to uphold these standards, consistently investing energy, innovation and resources to promote responsible play.
As one of the most highly regulated businesses in the industry, we adhere to regulatory frameworks in approximately 468 jurisdictions. While we comply with many jurisdiction-specific requirements, our Responsible Gaming commitment is global. Each Light & Wonder product from our Gaming, iGaming and SciPlay divisions adheres to local Responsible Gaming expectations and regulatory requirements.
We empower our customers to play safely by developing innovative products and tools that help them stay in control. Through continuous innovation, we are determined to find solutions, create safer, easy-to-use gaming tools, protect vulnerable customers and establish consistent approaches to risk management.
recognize our
“We help customers stay informed and in control so they can play responsibly.”
– Frank Anderson, Senior Industrial & Product Designer
At the core of Responsible Gaming is our commitment to ensuring that players can enjoy games without putting themselves or
We
collective responsibility to provide a fair and safe gaming experience.
The following principles set our global commitment to Responsible Gaming across all Light & Wonder products:
Work with all stakeholders to prevent underage gaming
Comply with the American Gaming Association’s (AGA) Responsible Gaming Code of Conduct for advertising and marketing in all jurisdictions
Integrate current research findings into the development of new products or features
Review data and emerging evidence about Responsible Gaming initiatives
Share data and information about the success, or lack thereof, of Responsible Gaming initiatives
Collaborate with our operator customers to establish and promote Responsible Gaming best practices
Collaborate with other gaming businesses to share knowledge and insights
Collaborate with regulators in the creation of Responsible Gaming policies
Support organizations dedicated to helping individuals who experience gaming-related harm or struggle with gaming problems
Educate Creators on Responsible Gaming practices and provide resources to those in need of support
Continually review player protection measures with industry stewards and regulatory stakeholders
Light & Wonder has a global responsibility to ensure our games, technology and programs align with a healthy world of play. To mitigate problem gaming and serve as an industry steward for the well-being of our Creators and players, we are proud to support a variety of industry and community organizations and initiatives that advocate for responsible play.
In our U.K. Gaming and iGaming divisions, Light & Wonder has played a key role in developing new game codes for safer play. In the first year of operation, we worked with the Betting and Gaming Council (BGC) to establish an inaugural Code of Conduct for the design of online games. In accordance with the Code of Conduct, we’ve taken significant steps to strengthen player protections.
The code emphasizes the importance of player safety and addresses concerns related to problem gaming by incorporating safer gaming principles into the design of online games before they enter the market.
We adhere to regulatory frameworks in approximately 468 jurisdictions.
We’ve implemented measures such as reducing spin speeds, banning gaming features that have raised concerns such as autoplay, and improved access to safer gaming information. We have also incorporated reality checks to encourage breaks in play, further improving our support for customers at risk.
This code has since been adopted by all BGC members and industry partners.
To help players stay in control of their gaming activities, both on and offline, we’re expanding access to support and information and exploring ways to improve game labeling to increase players’ awareness and understanding of key terms and product types.
We are actively engaged in a variety of Responsible Gaming organizations and serve on leading boards and committees, including:
• International Center for Responsible Gaming (ICRG)
• American Gaming Association (AGA) Responsibility Committee; Association of Gaming Equipment Manufacturing (AGEM) Responsible Gaming Committee
• National Council on Problem Gaming (NCPG) Responsibility Committee
• Industry Group for Responsible Gaming (IGRG)
• European Association for the Study of Gambling (EASG)
• Nevada Resort Association Corporate Social Responsibility Committee
To demonstrate Light & Wonder’s global commitment to Responsible Gaming, we sponsor observances and education campaigns such as the AGA’s Responsible Gaming Education Week (RGEW) and IGRG’s Responsible Gambling Week.
Light & Wonder invests in programs and systems like Pre-Commitment, software that provides players with a tool to personalize a gaming budget and make informed decisions at the casino. Pre-Commitment delivers each enrolled patron an on-demand view of time played and spend broken down by day, week, month and year. Patrons also receive automatic notifications at the EGM when approaching their set budget. Pre-Commitment is installed in more than 60 casinos located in Australia, Canada, New Zealand and the U.S.
We work with customers and regulators to foster Responsible Gaming programs such as the PlayMyWay program established with the Massachusetts Gaming Commission as their custom branded Responsible Gaming initiative using Light & Wonders Pre-Commitment software. We actively endorse and participate in Responsible Gaming initiatives led by the AGA and the U.K.’s IGRG. This includes supporting events such as RGEW and IGRG’s Responsible Gambling Week, both of which focus on raising awareness and starting conversations about what it means to play responsibly.
As part of our commitment to Responsible Gaming, we place a strong emphasis on continuous Creator education. Light & Wonder provides Responsible Gaming information globally via a company-wide email and Yammer campaign and at various locations where Creators congregate. This material includes important details about the potential problems of at-risk gaming and provides resources for our Creators to seek help if they are struggling with a gaming problem.
Our Employee Assistance Program (EAP) also ensures our Creators have convenient resources for seeking support for a number of addictions, including problem gaming. The EAP, promoted on the Light & Wonder intranet and through posters within offices, provides our Creators with direct access to confidential counselling sessions as well as contact information for the National Council on Problem Gambling.
As a leader in the creation of Responsible Gaming technology we recognize the importance of working with all gaming industry stakeholders. To that end, we contribute financial support to research, education, treatment and problem gaming awareness programs, as well as the Responsible Gaming efforts of the following organizations:
• AGEM (Association of Gaming Equipment Manufacturers)
• All India Gaming Federation
• American Gaming Association (AGA), U.S.
• Australasian Gaming Council, Australia
• GambleAware U.K.
• Gambling Business Group
• GamCare, U.K.
• Gaming Technologies Association (GTA), Australia
• IDEA Growth through Regulated Online Gaming
• International Center for Responsible Gaming (ICRG)
• National Council on Problem Gambling (NCPG), U.S.
• Responsible Gambling Council (RGC), Canada
• The Industry Group for Responsible Gambling, U.K.
• Nevada Council of Problem Gambling, Las Vegas, U.S.
• Problem Gambling Center, Las Vegas, U.S.
• Betting and Gaming Council, U.K. & Brussels, Belgium
• European Association for the Study of Gambling (EASG)
In addition to implementing safer gaming measures in our products, we take precautions to protect our Creators from gaming-related harms. These measures include supporting awareness programs such as the BeGambleAware “Signs to Look Out For” campaign, that we promote during Responsible Gaming Education Week and UK’s Safer Gambling Week campaign which aims to educate individuals about the warning signs that may indicate they, or someone they love, is having difficulties with gaming. As part of our ongoing education and awareness efforts with our Creators, we emphasize the importance of recognizing the following warning signs:
• They’re spending more money and time on gaming than they can afford.
• They find it hard to manage or stop gaming.
• They have arguments with family or friends about money and gaming.
• They’ve lost interest in usual activities like spending time with friends or family.
• They chase their losses or use gaming to get out of financial trouble.
• They play until all their money is gone.
• They borrow money, sell possessions or avoid paying bills in order to pay for gaming.
• They gamble with larger amounts of money or for a longer amount of time.
As a socially responsible business, Light & Wonder is dedicated to helping our Creators, as much as our players, understand the risks associated with gaming to ensure it remains an enjoyable activity without adverse impacts on their lives.
• They’re always thinking or talking about gaming.
• They lie about gaming or hide it from other people.
• They neglect work, school, family, personal needs or household responsibilities.
• They feel anxious, worried, guilty, depressed or irritable.
Corporate governance is the system of rules, practices and processes that Light & Wonder uses to control every action we take. This involves balancing the interests of a company’s many stakeholders — such as shareholders, Creators, customers, suppliers, financiers, government agencies and the communities in which we live and work.
From stringent compliance practices to comprehensive game programming security processes, corporate governance is woven throughout every aspect of our global business. We continue to uphold rigorous standards for financial reporting, quality assurance and security protocols.
The following policies reflect our commitment to serve as a good corporate steward and champion of responsible governance:
• Certificate of Incorporation
• Bylaws
• Corporate Governance Guidelines
• Code of Business Ethics & Conduct
• Human Rights Policy
• Supplier Code of Conduct & Supplier Diversity Policy
• U.K. Modern Slavery Act Statement
• Non-Discriminatory & Equal Employment Opportunity Policy
• Anti-Harassment Policy
• Conflict Minerals Global Policy
BOARD & COMMITTEE CHARTERS
• Board of Directors
• Committee Charters:
- Audit Committee Charter
- Compensation Committee Charter
- Nominating and Corporate Governance Committee Charter
- Compliance Committee Charter
- DEI Council
The appointment of Committee members and Chairs is carried out by the Board based on the recommendation of the Nominating and Corporate Governance Committee. Only independent Directors may serve on the Audit Committee, the Compensation Committee and the Nominating and Corporate Governance Committee. These Committees operate under written charters, approved by the Board, which also outline additional regulatory requirements that members of the Audit Committee and Compensation Committee must meet.
Our organizational structure, bylaws and code of business conduct create and govern a corporate culture of ethics and integrity — from our Board of Directors and management to every Creator. The following corporate governance values help ensure we meet our financial obligations to our stakeholders.
• Financial auditing: Our Audit Committee strictly oversees all internal and external audit activities, including accounting and financial reporting.
• Compliance: At Light & Wonder, ethical behavior is paramount. We are in the process of establishing a Compliance Committee to oversee and manage our compliance program in accordance with the law. This committee will ensure that our operations align with legal requirements, particularly in light of our recent divestiture of the Lottery business.
• Security: We are committed to ongoing efforts to enhance security and ensure the highest level of quality in our games, aiming to deliver flawless experiences for players worldwide.
• Ethics and integrity: Our code of business conduct provides guiding principles on how to apply common sense, good judgment and ethical behavior in all business engagements on behalf of Light & Wonder — at every level of our organization.
• Diversity: Light & Wonder is dedicated to providing equal opportunity to all Creators and applicants regardless of race, color, age, gender identity, sexual orientation, national origin, marital or veteran status, level of ability, genetic information or any other basis protected by federal, state or local law. We provide equal employment opportunities with respect to recruitment, selection and all terms and conditions of employment. We strive to employ a diverse talent base from countries and cultures throughout the world.
Light & Wonder’s Business Resiliency program is a proactive initiative that ensures the protection of our work processes, technology, facilities, intellectual properties, brand and stakeholder relations. It is a top priority of the company. Light & Wonder has implemented an active security and operational risk management program, incorporating industry best practices in business continuity. Our aim is to mitigate potential risks to ensure the resilience of our operations and maintain the trust of stakeholders.
The Board of Directors relies on Executive Committee participation and formal quarterly and annual reviews to manage this program. We structure these reviews to align security and risk management efforts with current business strategies, management changes and technology shifts.
The process includes maintaining a “risk radar” evaluation to determine emerging potential issues and stay on top of current trends and pending threats.
We believe that minimizing risk starts with strong incident management practices. As part of our approach, we have a dedicated crisis management team equipped to handle unforeseen events. Recently, this team was activated in response to the challenges posed by the COVID-19 pandemic and political unrest in Ukraine.
Guiding our crisis management strategy are several objectives laid out by our Business Continuity Plan.
Light & Wonder’s global Business Continuity Plan (BCP) ensures the persistence of revenue for our customers across all our product lines. Each plan is connected to a comprehensive crisis management strategy. With an established escalation system in place, we can respond rapidly and effectively to any catastrophic incident.
The Light & Wonder emergency preparedness and response plan covers all company people, assets, properties and functions, with priority given to:
• Protection of life and personnel
• Essential functions
• Facility and regional operations
• The resumption of all business processes worldwide
Reducing loss of life and minimizing damage and losses
Reducing and mitigating disruptions to operations
Ensuring the performance of essential functions and operations
Executing a successful succession to office, as required, with accompanying authorities in the event that a disruption renders agency leadership unable, unavailable or incapable of assuming and performing their authorities and responsibilities of office
Ensuring that alternate facilities are available to continue to perform essential functions
Protecting essential facilities, equipment, vital records and other assets
Achieving a timely and orderly recovery from a BCP situation and maintaining essential functions to internal and external clients
To ensure our readiness for business continuity, Light & Wonder conducts dynamic and integrated tests, trainings and exercise programs to support the implementation of our BCPs.
