LW 2024 CGS Agenda

Canadian GAMING SUMMIT

June 18 – 20, 2024

EVENT AGENDA

AGENDA DAY 1

Tuesday, June 18

SLOT

TOPIC

9:00 am – 9:45 am Open Slot

10:00 am – 10:45 am VLT

PRESENTERS

Light & Wonder’s product roadmap for 2024 with updates across key initiatives impacting the Canadian market. The session will start with a general overview of evolutions being implemented in the VLT space. This will be followed with deep dives into 4 topics that are highly relevant to the Canada market:

• Cabinet and Content Support – Details showing the existing support plans as well as the hardware and software available in the future.

• Player Data Programs – engaging in Engage to allow VLTs to capture player data, analyze usage, and market accordingly.

• Cross-Channel – review of current titles that lend themselves to cross-channel opportunities and how L&W is leading the way for more robust player experiences.

• L&W’s long term view of VLT content - Logic behind what play mechanics and strategies are being used to determine content built. Where does L&W see content heading and why?

• Discuss L&W’s current strategy of game content being built specific to each Canadian market. Continued market research studies cataloged to build content specific to each market and player demographic.

11:00 am – 11:45 am cGAMING

• Wide Area Progressives – a broad overview of L&Ws support for wide area progressives.

a. Offering a primary WAP progressive connected to all cGaming Centers.

b. Secondary level WAP for regional locations with a higher hit frequency.

• Cabinet and Content Support – exploring the content portfolio to engage players and broaden the player base.

a. Video Poker (Bingo Roulette, Bingo Blackjack, Baccarat, Poker)

b. Prize Banks – Award high value non-monetary prizing (cars, luxury vacations, High Profile events such as the Super Bowl)

12:00 am – 12:45 am LUNCH

Fred Nunez

Wes Hansell

Carly Brown

JP Landry

Tuesday, June 18

1:00 pm – 1:45 pm

OGS PRODUCT ROADMAP

L&Ws OGS product roadmap for 2024 with updates across key initiatives impacting the Canadian market. The session will start with a general overview of evolutions being implemented in the iGaming product management process. This will be followed with deep dives into 3 initiatives that are highly relevant to the Canada market:

• Jackpots – a broad overview of L&Ws jackpot plans with deeper dives into cross-platform mystery, digital native mystery and WLA jackpot products.

• WonderVerse – a new take on games that enable multiple players to participate in shared experiences across L&W IP PLUS PlayJeux’s take on multiplayer table games.

a. Participants will have an opportunity to play the WonderVerse products in real time.

• Game Services – high level update on the status around a set of player engagement tools being built into the OGS platform to support operators in their pursuit of enhancing the overall experience.

Eoghan O’Dwyer

2:00 pm – 2:45 pm

POWERED BY FLOWS

An extended session with a deeper dive into the Flows platform and the player engagement tools that L&W are building “powered by Flows”. We will showcase a number of flows that solve specific operator-generated use cases that have been curated for the Canadian market. Attendees will gain valuable knowledge about the Flows platform, the ease integration, ease of operator use of the tools and see real world solutions in action!

3:00 pm – 3:45 pm TABLE GAMES & ELECTRONIC TABLE GAMES

• Canadian Market – Progressives, Side Bets and Bonusing. What are players requesting.

• Table Games & Table Utilities - Innovations and future product strategies.

• Electronic Table Games - Innovations and future product strategies.

Domenico Mazzola

Wes Hansell JP Landry

4:00 pm – 4:45 pm

VLT & CENTRAL GAMING SYSTEMS

This session will provide insight into the evolution of L&W’s Central VLT Gaming System. Our role as the system operator of the largest distributed G2S market in North America has driven the continued evolution of our Light & Wonder CONNEXUS CENTRAL MONITORING & CONTROL SYSTEM. In addition to a general overview and demonstration of our system, we will discuss:

• G2S PUI for Player Loyalty and Responsible Game interactions.

• Robust telemetry solution for monitoring and observability for system and operations metrics.

• Digital Accessibility support.

• Connexus’ partnership with L&W’s innovative suite of Player focused Systems’ applications.

Tuesday, June 18, 5:30pm – 8:30pm

Barry Greenberg

Eoghan O’Dwyer

AGENDA DAY 2

Wednesday, June 19

SLOT

TOPIC

9:00 am – 9:45 am L&W: INNOVATION & SOLUTION LANDSCAPE

PRESENTERS

This session will provide visibility into L&W’s System Shift to Software Innovations, Customer Centricity & Thought-Leadership providing valuable insights into how operators could use L&W’s innovative solutions to boost revenue, taking player experiences to next level and improving operations.

10:00 am – 10:45 am ENGAGE: ART OF POSSIBLE | LOYALTY | PLAYER 360

System Shift to Software Innovations, Customer Centricity & Thought-Leadership providing operators with solutions that takes player experiences to next level while assisting in improving operations. Jon Wolfe Skylar Campbell

11:00 am – 11:45 am ENGAGE AI | REAL TIME DATA | EFFECTIVE DECISION MAKING

Get firsthand visibility and demo on L&W’s generative artificial intelligence platform giving actionable triggered insights to the business using a layered ecosystem of technology and real-time data. Jon Wolfe Skylar Campbell

12:00 am – 12:45 am LUNCH

1:00 pm – 1:45 pm LIGHT & WONDER PATRON MOBILE APP | CASHLESS

Get a feel of how PATRON MOBILE APP enables players to manage their casino-related activities such as registration, profile update, cardless session creation, checking and wallet balance and transaction history. Use Light & Wonder RAPIDPLAY as an anonymous or registered player and engage in cashless transactions using online banking payments. All within a single eco-system.

Thomas

2:00 pm – 2:45 pm

PLAYER REWARDS: BONUSING, MYSTERIES & LIGHT & WONDER PLAYER BOUTIQUE™

Introducing Light & Wonder MYSTERY MULTIPLIER, an innovative Light & Wonder ELITE BONUSING SUITE application that elevates the casino experience by offering players a chance at random multipliers for their earned club points.

Introducing Light & Wonder PLAYER BOUTIQUE ™, our innovative marketing and gift fulfillment program and the answer to upgrading your slot marketing platform and player experience. Players can redeem valuable rewards points at the Light & Wonder iVIEW™ or iVIEW DM right at the gaming machine, selected gifts through PLAYER BOUTIQUE will be quickly and seamlessly delivered directly to the player’s home.

Thomas Muthu Palanichamy

Rod

Rod

Wednesday, June 19 cont.

3:00 pm – 3:45 pm CROSS PLATFORM | DIGITAL

Key leaders from across the L&W business, from systems to product to commercial, will provide an overview of what cross platform and convergence really mean at L&W. Touching on topics like system integration, cross-platform game launches, marketing and product development, this session sets the stage for convergence plans in Canada.

4:00 pm – 4:45 pm cGAMING: SYSTEMS (LIGHT & WONDER CMP, WAP, EBS)

• Broad overview of L&Ws support for wide area progressives.

a. Offering a primary WAP progressive connected to all cGaming Centers.

b. Secondary level WAP for regional locations with a higher hit frequency.

c. Discussions on CMP for player loyalty and rewarding with ELITE BONUSING SUITE bonusing.

AGENDA DAY 3

Thursday, June 20

Eoghan O’Dwyer

Joh Wolfe

Tom Hardy

To Be Announced

9:00 am – 9:30 am BUILDING PARTNERSHIP: MANAGED & CREATIVE SERVICES

Light & Wonder MANAGED SERVICES™ offloads the sophisticated task of hosting and managing your gaming system application suite and the hosting infrastructure from your internal IT teams. Our experienced application, infrastructure (server, network, database, iSeries) and domain experts monitor your entire suite of Light & Wonder Systems from our industry standard, 24/7 IT operations center.

9:40 am – 10:20 am Ontario Operators – Systems Vision

Get an understanding of the products and innovations lined up for Ontario operators specific to the current versions. This would include discussions on Linux migration, Engage, Refreshed Kiosk, among other system innovations.

Muthu Palanichamy

Jon Wolfe