o
In clear terms the conduct standards that are required.
o
That failure to improve and achieve the required standards of conduct will lead to further formal action.
o
That their conduct will be reviewed within a specified time, or earlier if other serious matters arise.
o
Discuss with the team member any measures that are necessary to improve the conduct, such as, further training
●
Conclude the meeting ensuring that: o
The team member clearly understands the issues that have been discussed and what is required of them.
o
A plan of action has been mutually agreed (if possible) that meets your needs and the team member.
o
You have offered your assistance but have not allowed the team member to shift responsibility back to you.
o
You have invited the team member to notify you if they encounter any obstacles or barriers to meeting the required standards.
●
Monitor performance on a regular basis and conduct another formal interview at the end of the specified review period, or earlier if other serious matters arise.
●
If there is no satisfactory improvement and circumstance warrant it, repeat the process outlined above.
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