Preparing for Your Performance Review

● influence performance with coaching and support,

● provide feedback on performance and potential for career development,

● through the Performance Review process, identify training and development needs, in consultation with team members, and

● ensure that relevant information arising from audits, grievances and disciplinary procedures are, in consultation with team members concerned, incorporated into training needs identification.

Branded Group’s responsibilities are to:

● ensure the effective implementation, coordination and monitoring of this policy, including the provision and distribution of resources to support team members’ development, and

● maintain records relating to external training activities, including the cost and duration of the training.

Managers Guide to Learning and Development:

Training Plans

In identifying training needs, Managers may choose to:

● identify the classes of products and services in which team members require training,

● identify the main procedures where team members need training,

● identify any specialist areas where there are limited numbers of trained team members, and where there would be a significant impact on Branded Group if any of the trained team members left,

● identify obvious training times or required timeframes (for example – quieter times of the year or just before a major project commences), and

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● develop an annual Training Plan, starting with training that links to obvious timeframes, and then add training on a priority basis.

Plan & Deliver the Training Sessions

Managers are to:

● review the Training Plan monthly, considering the training scheduled for the coming month(s),

● determine what the training needs to cover,

● determine who can best provide the training and where it should be delivered,

● develop the training content (in-house) or confirm the training outcomes required if the training is to be outsourced,

● advise team members of the proposed training. Make any adjustments to team members’ rosters to ensure standards are maintained during any absences while team members attend training,

● arrange any training materials and/or equipment (in-house),

● deliver (or attend) the training, and

● record details of the training on the individual training records for team members.

Continuing Professional Development (CPD)

Some professional roles require you to undertake ongoing CPD as a condition of your maintaining registration, accreditation or membership of your professional association.

The objective of CPD is to maintain and improve your professional skills and knowledge, develop your career and to manage public risk.

The CPD credits/points/hours you must spend each year on learning activities can be found in the Registration Standards for your profession, or published on the relevant professional association website.

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