ISSUE 02
NORSE GROUPS EMPLOYEE
WAR ON UKRAINE - ONE YEAR ON NORSE NOURISHES NORFOLK HONOURING THE BRAVE
Welcome to the latest edition of One Magazine; I hope this message finds you well. As CEO of Norse Group, I want to take this opportunity to talk about an issue that’s very close to our heart - social impact.
At Norse Group, we strongly believe in the power of positive social impact. It’s integral to our ethos, influencing our operations and extending to our wider business and community relationships. Whether supporting sustainable initiatives, investing in our workforce, or fostering ethical practices, our commitment to making a difference and improving people’s lives is unwavering.
What fills me with immense pride is seeing how each of you embodies this commitment in your own unique ways. Your active participation in fundraising, volunteering, and supporting local charities and communities is truly inspiring. These efforts serve as a testament to our shared dedication to enhancing
the lives of those around us. Fundamentally, this focus on social impact isn’t merely philanthropic; it’s an essential part of our growth and resilience as a business. It strengthens our corporate partnerships, opens up new opportunities, and enhances our reputation as a socially responsible organisation.
Seeing Norse Group contribute positively to society through each of you reinforces the conviction that we are on the right path. Together, we can continue to make a substantial difference and foster an environment of inclusivity, sustainability, and community support.
I hope you enjoy reading the articles featured in this issue. I would love to know what you think and welcome your feedback.
Let me know your thoughts and drop me a line at justin.galliford@norsegroup.co.uk
Justin Galliford, Norse Group CEO
This issue is all about social impact – the powerful, inspiring difference that each of us can make in the lives of others.
In the Corporate Communications team, we’re continually awed by the selfless efforts of our colleagues who volunteer, donate, and fundraise to support local and national good causes. It’s fair to say that our employees’ spirit of giving uplifts those in need and strengthens our collective purpose to contribute positively to our communities.
We’ve packed this edition with a variety of stories that mirror the theme of social impact. Delve into a heartfelt retrospective on the war in Ukraine - one year on, a poignant reminder of the power of human resilience amidst adversity. Discover our work with Nourishing Norfolk, where we’re helping ensure nobody in our local community goes hungry.
We also highlight our enthusiastic support for one of our corporate charities, Macmillan Cancer Support, through the World’s Biggest Coffee
Morning. We hope this will inspire you to host your own ‘brew-ti-ful’ event in September – more details on page 37.
Why not treat yourself to a break and take a moment to familiarise yourself with Project One, meet our hardworking Grounds team and let your children’s creative spirit fly with our ESG drawing competition? There’s also the latest business news to catch up on, and don’t miss out on a chance to win a £250 Virgin Experience voucher, which you can find on page 59!
Everyone has a story to tell, and we want to hear yours! Please email your experiences, achievements, and good news stories to onemagazine@norsegroup.co.uk.
Happy reading!
Accordingtothelatestgovernment statistics,4.2millionpeoplelivedin foodpovertyfrom2020to2021.children.Thisincludes9percentofall Withthecost-of-living crisis,thesituationisonlygetting worse.Noneofusareexemptfrom theeconomicpressureweface.ManyacrossNorfolkneedhelp toaccesshealthy,affordablefood. BetweenAprilandSeptemberlast year,Norfolk’sFoodbanksgaveout almost20,000emergencyfood parcelstopeopleincrisis. WeatNorseprideourselveson aculturethatlookstosupportour localpeople.Therefore,weknew wewouldwanttohelpNorfolk CommunityFoundationtoprevent peoplefromfallingintocrisis. In 2021, the Community Foundation launched the Nourishing Norfolk Network. Acrossthecounty,17foodhubs providepeoplewithalocalplaceto buy affordable groceries and householdessentialswhilehelping themfindlong-termfoodsecurity byaccessingothersupportthey mayneed.ThenetworkspansNorfolk,and foodhubsrangefrompantriesin villagechurchestomobilebuses covering whole districts. The allianceoflocally-runfoodoutlets allowspeopletosaveanaverageof 40%offtheirweeklyshop.
TOPIC: SOCIAL IMPACT
T O G E T H E R
supportinglocalcommunitiesand havingasocialimpact.Itwasan immediatefitforusastheproject ensuresthateverybodyeatswellin Norfolkandnoonegoeshungry.Thepartnershipshowswhatbig andsmallgroupscanachievewhen theyworktogetherforalarger purpose.Throughitspartnership with the Norfolk Community Foundation,wearemakingpositive changessopeoplecanfeedtheir familiesandsecureabetterfuture. 12
My escape is...
As a lifelong asthma sufferer, Chris Brooks, Project Manager at Norse, didn’t just run the London Marathon for personal achievement. His race was driven by a deep, personal connection to his chosen charity, Asthma + Lung UK. His childhood asthma was so severe that it required mid-game Ventolin treatments during football matches. The situation also touches his family, as his two sons have struggled with the condition since a young age.
The 2023 London Marathon marked his third attempt after injuries in 2020 and 2022. Despite the setbacks, Chris’s determination remained unwavering, motivated by the significant impact of lung conditions in the UK. The funds
raised by his run contribute to the charity’s vital work, including providing potentially lifesaving advice through their helpline.
In his successful run, Chris highlighted his personal triumph over asthma and the broader struggle of all those affected by lung conditions. His story embodies the resilience and spirit of those battling these conditions daily.
Please scan the QR code if you want to donate to Chris’ cause.
Ready to be inspired? Explore heartwarming stories of Norse superstars, bringing extraordinary impact and kindness to their local communities!
In early May, a charity event organised by Debbie George, Head of Financial Accounting, and her Finance department colleagues in Norwich successfully raised £1750 as part of a Coronation-themed charity event. The funds were for a close family friend grappling with stage 4 bowel cancer.
Held at Fifers Lane, the day was filled with various activities such as a Dress Down Day, a Cream Tea service, and an exciting charity raffle. The raffle boasted an array of prizes, including Norwich City Football Club hospitality tickets, hampers, champagne, and gift vouchers.
Debbie expressed deep gratitude for her team’s collective efforts, which have made it possible to
explore additional treatment options for her friend. The successful event was a testament to the enduring spirit of camaraderie and mutual support within the Norwich team. It showcased the power of community in supporting those in need.
If you want to support this great cause, please scan the QR code.
Newport Norse and colleagues collected over 60 Easter eggs for social services in Newport to assist in providing Easter treats to all children in social services care in Gwent.
Director of Professional and Contract Services Design, Mark McSweeney, handed the eggs over to Dave Rees, Dalmatian Bike Ride Committee’s founder, who supports and raises money for charity St David’s Hospice Care.
For more information,visit dalmatianbikeride.com
Residents of Bishop Herbert House, a care home specialising in adults with physical disabilities, gathered at a local primary school in a heartwarming display of unity and support for those with disabilities. The assembly promoted diversity, equality, and inclusivity, particularly on disabilities.
The guest speakers shared their personal experiences living a fulfilling life with a disability. The speaker’s message was clear: while living with a disability can present challenges, leading a happy and rewarding life is possible.
Recently, a team of NorseCare wellbeing professionals organised a visit from Cuddly Cavies, a company that provides pet therapy with guinea pigs, and a visit from Alpacas, to promote a whole new approach to wellbeing.
Pet therapy boosts mood and energy levels and reduces signs of depression and blood pressure. The team wanted to focus on all areas of wellbeing, including social, emotional, and sensory.
During the visit, attendees had the opportunity to interact with the animals. They were encouraged to pet them in a safe and supervised environment. The experience was enjoyed by all, with attendees reporting feeling happy and relaxed after the visits.
The assembly allowed the children to learn more about the importance of inclusivity and kindness towards those facing
additional life challenges. The talk at the local primary school reminded us that we all have a role to play in creating a more accepting and compassionate society. In a world where differences can sometimes be a source of conflict, it is refreshing to see events like this that celebrate diversity and unite people. The assembly at the local primary school inspires other communities to follow. It is a beautiful reminder that we can all make a positive difference in the world.
LOCAL PRIMARY SCHOOL HOSTS ASSEMBLY ON DIVERSITY AND INCLUSION
PET THERAPY VISITS FROM CUDDLY CAVIES AND ALPACAS PROMOTE WELLBEING!
GIVING FOR GARY: A CORONATION CHARITY SUCCESS STORY
EASTER EGGSTRAVAGANZA FOR A CRACKING GOOD CAUSE
Friday, 24 February 2023, marked a significant anniversary, one year since the onset of the Ukraine war.
In the face of adversity, our employees, partners, and suppliers came together, echoing our ethos of extending a hand in times of need. Fundraisers sprang into action, essential supplies were gathered, and individuals’ and families’ homes across the UK opened to those displaced by the conflict. Our concerted effort with Norfolk Polonia CIC, a local non-governmental organisation based in Norwich, and Norfolk Fire and Rescue Service quickly became a robust humanitarian aid initiative. Over 85 Norse Group employees gave their time sorting, packing, and preparing donated items for onward shipment. Transportation was challenging, but undeterred, lorries and vans from local hauliers laden with urgent supplies embarked on the daunting 1500-mile journey to war-torn Ukraine and neighbouring Poland and Slovakia. Dorota Darnell, Director of Norfolk Polonia, said, “The contribution that Norse Group has given us over these past few months has been invaluable. The unwavering commitment and aid have made a huge difference to those most affected.” Our efforts were more comprehensive than just logistics and volunteers. Our Catering and Cleaning divisions, along with a number of our partners, stepped up, providing much-needed food, medical, and sanitation supplies to support the cause. During one of our meetings with Norfolk Polonia, meeting with a refugee fleeing the war torn country was particularly moving. We were introduced to Tatiana, a 34-year old Ukrainian woman who fled her homeland in Crimea during the conflict to settle in Norwich. Tatiana’s journey, filled with bravery, loss, and resilience, put a face to the countless stories
of those affected by the war. With the support of Norfolk Polonia and our local community, Tatiana has found her footing here, securing employment, and is beginning to rebuild her life. Her story was a poignant reminder of the human faces behind the crisis. Reflecting on Norse Group’s involvement, CEO Justin Galliford said, “I’m immensely proud of our team, whose compassion and dedication demonstrated our commitment to improving lives, not just within the communities we serve, but in the face of global crises too.” A year on, the war is still ongoing. But the lessons learned from our collective response remind us that unity and compassion can create waves of change. We may not be donating and volunteering to the same extent today, but the memory of our response to the crisis is a testament to the spirit of Norse Group. It’s a reminder that we can pull together to make a difference when it matters most. As we mark this pivotal anniversary, we stand proud of our employees, whose tireless work has helped improve lives and instilled a sense of hope during challenging times. Their efforts reflect our enduring commitment to making a difference in any way we can. We want to extend our heartfelt thanks to everyone involved. To our Norse volunteers who gave their time during work, those who supported local donation drives, and to our colleagues across the business who participated in their own ways for Ukraine. Your collective efforts have touched lives and proved that together, we can weather any storm. Though the conflict continues,we remain hopeful that compassion, unity, and resilience will continue to shine through the
darkness.
After 17 years, we’ll say a sad farewell to Rick Necchi, Group IT Director, who will retire at the end of June. We caught up with Rick to talk about his career with Norse.
ONE MAGAZINE: Rick, you’ve been with the organisation for a few years. When did you join Norse Group? RICK NECCHI: I joined NPS Property Consultants in June 2006, having worked in the manufacturing industry for 30 years. OM: Can you tell us about your journey with Norse Group? How did you start, and what led you to your current role as Group IT Director? RN: Only NPS and NCS existed back then, with NPS forming the largest part of the business. joined as NPS Eastern area IT Manager. Initially, IT departments were associated with the larger NPS Joint Ventures across England, with NCS predominantly Norfolk based. In 2011, the local autonomous IT centres were collapsed into a Group-wide service managed from Norwich. This was a preparatory step for the future; consequently, I assumed the role of Group IT Director.
OM: What do you believe are your most significant accomplishments during your time at Norse Group?
RN: The Group has changed so much in my 17 years; aligning the service to the rapid growth, including the Care division and the construction of the Norse data centre in 2012, was a significant achievement. But this was only achieved with the excellent staff in
the IT Team. OM: Regarding innovation and emerging technologies, which ones are you most excited about, and how do they impact Norse Group? RN: The advancement of Artificial Intelligence embedded with the software will exponentially impact business. There is considerable debate amongst public and business commentators about the future, but companies will see changes similar to the technological impacts experienced 30 years ago. It is incredibly encouraging that Norse has invested in One Project, which provides a step onto this technological ladder. OM: What have been the most rewarding aspects of your role as Group IT Director. RN: Working with a great team of good people and contributing to what will remain a considerable player in the market. OM: What is the biggest misconception about IT teams? RN: That they are all like “The IT Crowd” on TV! The best IT support is one that is part of the business, open and communicative. Not all IT teams have those attributes, but ours does. OM: Finally, what do you plan to do after retirement? RN: I will enjoy more time with my family, particularly my young Grandson. I have a range of interests, but developing my art with more exhibiting, commissioning, and restoring and riding the classic motorcycles I have accumulated are top of my list!
OM: Thanks for your time, Rick, and on behalf of all your colleagues at Norse Group, we wish you all the very best in your retirement.
My escape is...
Often seen as the unsung office heroes, there’s more to our IT team than just resetting your forgotten passwords!
ONE MAG: KIMBERLEY, CAN YOU TELL US ABOUT YOUR JOURNEY FROM WORKING AS A HOUSEKEEPING TEAM MEMBER TO JOINING THE PAYROLL TEAM?
KIMBERLEY: In my role as a cleaner at Norse Group’s Head Office, I interacted and built relationships with staff while setting up meeting rooms. I was often asked if I’d consider an office job. Initially, I thought I couldn’t do it, but with encouragement from Norse, family, and friends, I applied for a payroll administrator role.
OM: WHO HELPED OR INSPIRED YOU THE MOST WHEN YOU DECIDED TO CHANGE YOUR CAREER, AND IN WHAT WAYS DID THEY DO SO?
KD: Sherri Fox in the payroll team is my biggest role model. She started a year before me, also without any prior office or payroll experience. Seeing how far she’d come in that time made me want to achieve the same. I’m fortunate that everyone in the payroll team has guided me on my journey and been a role model in one way or another.
OM: CAN YOU TELL US HOW NORSE GROUP HELPED YOU MOVE AND GROW IN YOUR CAREER?
KD: Norse has been incredibly supportive during my career change and growth. When I started in payroll, had no prior experience. But the team and the entire Head Office were supportive and made me feel comfortable.
Norse gave me the chance to do a three-year Foundation Degree in Payroll Management. This course was a challenge for me as it involved writing assignments and taking exams, something I hadn’t done since high school. Despite my nerves, I couldn’t pass up this opportunity. The course and career change have helped me gain knowledge, experience, and confidence. The support from Norse and the payroll team throughout my studies has been amazing. I’ll submit my final assignment soon and look forward to graduating in November 2024.
OM: CAN YOU TELL US ABOUT ANY HURDLES YOU FACED WHEN MOVING INTO YOUR NEW JOB AND HOW YOU OVERCAME THEM?
KD: There have been many challenges throughout transitioning into my new role. Just turning on a computer at the start was hard enough! My biggest hurdle was my selfconfidence. Juggling studies with full-time work was demanding and stressful, but the rewards made it all worth it. The positives definitely outweighed the negatives.
OM: THIS YEAR’S INTERNATIONAL WOMEN’S DAY, WE CELEBRATED THE ACHIEVEMENTS OF WOMEN ACROSS NORSE GROUP. HOW DO YOU FEEL YOUR SUCCESS STORY CAN HELP TO INSPIRE OTHERS INTERESTED IN A CAREER CHANGE?
KD: I hope my story inspires others to embrace new opportunities. It’s never too late to switch careers. Norse offers lots of help, support and training, and many people within the business have similar experiences, so you’ll always feel supported on your journey. If you’d asked me in 2019 if I’d be a Payroll Business Partner and a graduate, I would have said no. But here I am!
We’re continuing the positive stories from International Women’s Day and sharing uplifting tales of success at Norse. Kimberley Dunthorne tells us about her remarkable career shift, moving from a housekeeping position at our Head Office to a crucial role as Payroll Business Partner.
WE’RE PROUD TO HAVE AN INCREDIBLY DIVERSE WORKFORCE.
Watch our International Women’s Day Panel, our interview with Chloe Jones from Daventry Norse, read a special interview with Norse Consulting’s Kathryn Ladley and listen to our Shop Talk podcasts!
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Awards Dinner at Top of the Terrace, Norwich City Football Club on Thursday, 5 October 2023.
Lifetime Achievement Award | Improving People’s Lives Award
Community Champion Award | Self-Development Award
Coaching and Mentoring Award | Team Impact Award
Inspiring Leadership Award | Going Above and Beyond Award
Customer Excellence Award | The CEO Choice Award
ENTRIES NOW OPEN! Visit awards.norsegroup.co.uk or scan the QR code for more details of how to submit your nominations and enter the awards!
AWARDS.NORSEGROUP.CO.UK
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The ONE Event 2023 , which took place Tuesday, 5 June, was a huge success! Although not everyone could attend, it was an incredible opportunity for different teams within the organisation to showcase their work and achievements. The event featured the chance to visit exhibition stands, listen to inspiring Speaker Sessions, networking opportunities, and important business updates.
The atmosphere was buzzing with energy and excitement, reflecting the dedication and talent of our workforce. It was a fantastic reminder of our commitment to inclusivity and support.
which is why the ONE Event was a great platform to share important updates about our business.
For those who missed out, don’t worry! You can still catch up by accessing the ONE Event playlist. Just scan the QR code and immerse yourself in the highlights and valuable insights shared during the event.
Get ready for next year’s ONE Event as we’re already planning to make it even bigger and better - stay tuned for more details!
We want everyone to feel included and informed,
Scan the QR code to access the ONE Event playlist and relive the inspiring moments and valuable knowledge shared during this unforgettable event.
My escape is...
THE START OF OUR TRANSFORMATION JOURNEY.
THE START OF OUR TRANSFORMATION JOURNEY. PROJECT ONE IS A NEW AND EXCITING PROGRAMME THAT WE’VE STARTED AT NORSE GROUP TO MAKE THE WAY WE WORK SIMPLER, MORE EFFICIENT, AND BETTER CONNECTED. IT’S ALL ABOUT WORKING SMARTER, GROWING TOGETHER, AND DEVELOPING OUR SERVICES.
We’re investing in our business so that we can continue to grow while providing an excellent service for all our customers, as well as making it more straightforward for our employees to do their jobs and connect with each other.
Project One is the innovative group-wide change and transformation programme that will introduce extensive changes to our HR, Payroll, and Finance services, so that they are delivered across the group in the same way, with consistent processes and using the same systems. These changes will allow us to work more collaboratively and support our business growth.
Most importantly the changes will improve the ways services are delivered by HR and Finance as services become streamlined to create a common way of working across all our teams.
Here’s a selection of some of the things are working on as part of Project One.
One of the first things we’re introducing on this journey is our new Engage app which will be launched this summer and be available to everyone who works
at Norse. You’ll be able to download the app onto your smart phone or tablet and find out what’s happening in your part of the business. Another great feature is being able to post and share news, photos and ideas with your local team. It will be a real gamechanger helping all of us to connect and stay in touch.
Our transformation also introduces Screening, making recruitment more accessible and efficient for our hiring managers.
Starting this summer, our new screening process will speed up pre-employment checks and automate document processing, freeing up more time for our hiring managers to focus on recruiting the best people for Norse as we continue to grow.
AND EFFICIENCY
The next part of our transformation journey will be an important set of changes to our HR and Finance systems. We know that many of our HR and Finance colleagues spend hours each week on time consuming, inconsistent processes. With Project One, we’re streamlining these processes, introducing an efficiency and simplicity that will make the lives of our HR, Finance, and all employees much easier, as people will get time back to focus on ‘value add’. There’ll be more about these changes over the coming months.
You might be asking, “What’s in it for me?” The answer is plenty! Project One will make it easier for you to do your job with better, more efficient services. For managers, new tools will help you manage people and tasks more effectively. And everyone will have access to more information, allowing you to stay informed and up to date.
Whether you’re office-based, on the frontline or leading a team, Project One has benefits for you:
Faster communication: think about how the Engage app will help teams stay in touch, post about what is happening in your area, and share how we are helping to improve peoples’ lives.
Manager-led recruitment: picture yourself as a manager, having better tools and more control over your recruitment processes.
Access to insights: imagine understanding your work better and making smarter decisions.
Future-proof technology: visualise Norse equipped with the latest technology, helping us to operate as one group, ready to meet whatever the future brings.
OUR CHAMPIONS
LEADING THE WAY
Leading us on this transformational journey are CEO Justin Galliford; Group HR Director Katie Marrison; Chief Financial Officer Zoe Repman, and Group Chief Operating Officer and Change Management Sponsor Nick Maddox. Along with Project One Programme Director, Jon Phillips, they are guiding us, ensuring we stay on track and can benefit from the full potential of Project One as it runs through 2023 and beyond.
We’re not just preparing for the future but actively creating it. As we launch Engage and streamline our onboarding process, remember that this is only the start. Many more exciting developments are on the horizon, and we can’t wait to share them with you.
With Project One, we’re not just making changes for the sake of change. We’re making our operations smoother, our communications more effective, and our work lives more rewarding. This transformation journey promises an exciting future for all of us at Norse Group. Together, we can embrace this new chapter and look forward to more efficient, collaborative, and innovative ways of working.
WE’RE HERE TO HELP
If you have any questions about Project One, don’t hesitate to contact Jon and the Project One team at projectoneteam@ norsegroup.co.uk. They’re ready to help ensure this journey is as smooth as possible for everyone. Let’s turn the page together and create a brighter, more successful future at Norse.
Stay updated on company news, events, and other information
We’re excited to announce that Norse Group is taking part in Macmillan Cancer Support’s World’s Biggest Coffee Morning on Friday, 29 September 2023.
As one of our corporate charity partners for 2023, we’re proud to join forces with Macmillan to help make a difference in the lives of those affected by cancer. Hosting your coffee morning or fundraising event is a fantastic way to unite people, have fun, and raise vital funds for a great cause.
we’ll support you to get the from this innovative way to
If you’re not office based, downloading the app means accessible news and updates, wherever you are
Easily find information about some of our key benefits such as cycle to work schemes or Health Assured
You’ll be able to communicate with your team via the app
You can filter the information and updates you want to view, delivering a tailored experience
CHOOSE A LOCATION: Your workplace, home, or local community centre can be the perfect venue for your coffee morning. Make sure there’s plenty of space for people to mingle and enjoy their hot beverages and treats.
PLAN YOUR MENU: Offer a selection of delicious homemade or store-bought cakes, biscuits, and other sweet treats. Remember to cater to dietary requirements, such as providing gluten-free or vegan options!
PROMOTE YOUR EVENT: Share the details of your coffee morning with colleagues, friends, and family. You can also create an event on social media to invite people and keep them updated on any exciting announcements.
SET A FUNDRAISING GOAL: Encourage guests to donate what they can, and consider setting a fundraising target to motivate everyone to give generously.
SHARE YOUR STORY: We’d love to hear about your coffee morning or fundraising event! Share your experiences and photos by emailing onemagazine@ norsegroup.co.uk or following our social media channels.
and see what’s happening across the Group.
You’ll also be able to view and respond to team posts, plus find out what’s happening in your part of the business. It will be a great way to stay in touch and communicate with team colleagues.
We tested Engage with managers who attended the One Event in June, and it was an immediate hit. Since the event,
WORLD’S BIGGEST COFFEE MORNING
With summer just around the corner, what better time to spotlight the extraordinary benefits of staying active?
‘Get Moving Month’ is a national campaign running throughout July to get everyone, regardless of role or fitness level, up and about!
The beauty of Get Moving Month is that it’s not about running marathons or lifting heavy weights (although, if that floats your boat, more power to you!). It’s about incorporating more movement into our daily lives in fun, accessible ways.
It’s no secret that being physically active has numerous health benefits. It improves cardiovascular health, strengthens bones, and boosts mental well-being. But did you know that it also enhances productivity? That’s right –regular physical activity can improve your focus, creativity, and problem-
solving skills, contributing to your success at work.
For our desk-based colleagues, consider walking during your lunch break or standing during phone calls. You could even initiate a fun ‘stand-and-stretch’ session during team meetings. Small changes like these can help to counteract the effects of prolonged sitting. For those in more physically demanding roles, you may think you’ve got this in the bag. But remember, different types of exercise bring additional benefits.
Balance your week with some leisurely activities - cycling, swimming, or even joining a dance class could offer an exciting contrast to your workday routine.
And let’s not forget the summer holidays are upon us. This is a perfect time to get the whole family involved in outdoor activities. Whether it’s a game of cricket in the local park, a bike ride,
or a weekend hike, there’s something for everyone.
Consider setting a personal ‘Get Moving’ goal for July to keep track of your progress and maintain motivation. This could be anything from walking 10,000 steps a day, mastering a yoga pose, or discovering a new outdoor space each week.
And why not share your ‘Get Moving Month’ journey with your Norse colleagues? Inspire others by sending in photos or short stories of your activities to onemagazine@norsegroup.co.uk, or share your experiences on our social media channels using the hashtag #NorseGetMoving.
Remember, it’s all about having fun and feeling good. So this July, let’s embrace the spirit of ‘Get Moving Month’ and dance, run, jump, or stroll our way to a more active lifestyle. After all, every step, hop, or wiggle counts!
DIARY DATES: 1 JULY - 31 JULY GET MOVING MONTH
It promotes the idea that we should all listen more closely to those in need rather than ignoring them or not knowing how best to help.
By speaking openly about mental health, we can create a society where it’s easier for people to talk about their feelings without fear of judgement. The campaign also encourages us to check in on our friends and family more often— because sometimes even simply saying ‘Are you okay?’ can make a difference.
Unfortunately, suicide remains one of the leading causes of death among young people, and the stigma surrounding it is a contributing factor. This makes it difficult for those struggling to seek help, so we need to be more open about the issue to end this cycle of silence.
The Samaritans Talk to Us campaign is helping to raise awareness of these issues. It also encourages us all to show compassion towards one another. We need to keep talking about mental health and suicide to reduce the stigma around them— because without such conversations, many vulnerable people may not get the help they need.
We’re all responsible for looking after each other, so let’s ensure that no one goes through their struggles alone. By engaging with this important campaign, we can help to create a society where suicide and mental health are openly discussed rather than swept under the rug.
As well as the Samaritan’s annual campaign, World Suicide Prevention Day on Sunday, 10 September, marks a significant global effort to raise awareness and prevent suicide. Taking action is vital, especially for men, who are
three times more likely to take their own lives in the UK.
In the UK, official figures from The Office of National Statistics (ONS) show that in 2019 there were 6,507 suicides registered – a rate of 11 per 100,000 people. In terms of gender, 79% of those deaths were male and 21% female. Additionally, for both genders aged 20-24 and 25-34 years old, suicide rates were highest compared with all other age groups.
These statistics demonstrate why raising awareness on World Suicide Prevention Day is essential. Suicide is preventable, and everyone can play their part in reducing the incidence of suicide. This could involve speaking openly about suicide or actively supporting those struggling with suicidal thoughts.
We must also break down the stigma surrounding mental health issues and ensure that help is easily accessible to those who need it. Organisations such as Samaritans provide 24/7 emotional support over the phone, email, or text to anyone in distress or despair. And charities like Calm and Heads Together offer online resources and advice.
World Suicide Prevention Day also reminds us how vital it is to take action against suicide, particularly for men in the UK. By raising awareness and breaking down the stigma around mental health, we can create a world where help is more accessible and suicide rates are lower.
Let’s start talking about suicide and mental health today - together, we can make a difference. Please help us support the Samaritans Talk to Us campaign throughout July and World Suicide Prevention Day in September and help break down the stigma around these issues. Together, we can make a difference.
July sees the return of the Samaritans’ annual Talk to Us campaign, a major initiative to encourage people to start talking about mental health and suicide.
This year’s Armed Forces Day took place on Saturday, 24 June 2023. We’re proud to reaffirm our ongoing commitment to the Armed Forces Covenant.
We deeply value the rich experience, unique skills, and dedication our armed forces veterans and reservists bring to our team. These remarkable individuals enrich our working culture and significantly contribute to our operational success. Our pledge extends beyond merely offering employment; we also provide comprehensive support for service spouses and family members, understanding the distinctive challenges they might face in the employment sector.
“NORSE HAS SUPPORTED MY ROLE IN ACCOMMODATING MY NEEDS REGARDING TRAINING DAYS AND WEEKLY DRILL NIGHTS. THEY MADE THINGS MUCH EASIER FOR ME WHEN I NEEDED TIME OFF FOR THOSE DAYS OR EVEN DAYS TO RECOVER AFTERWARDS.”
August marks Financial Awareness Month, a time to focus on better understanding and managing our personal finances. At Norse Group, we recognise the importance of financial wellbeing and want to ensure our employees have access to free, impartial financial help and support.
In this article, we’ll explore the resources available to you and share some top tips on making the most of your hard-earned money.
There are numerous organisations and resources available that provide free, impartial financial advice for anyone seeking guidance or support. Here are a few options to help you navigate your financial journey:
Money Advice Service: An independent organisation set up by the government to offer free and impartial financial advice, covering a wide range of topics from savings to debt management.
Citizens Advice: A nationwide network of charities offering confidential and independent advice on various financial matters, including debt and debt management, benefits, housing, and employment issues.
StepChange Debt Charity: A UK-based charity providing free, confidential debt advice and support to help people overcome financial difficulties.
And remember that you can also access lots of practical help, advice and guidance from Health Assured and Wherry Credit Union.
With some planning and knowledge, you can stretch your income further and improve your financial well-being. Here are some tips to help you get started:
Budgeting: Create a monthly budget by listing your income and expenses to clearly understand your financial situation. This will help you identify areas where you can cut back and save.
Saving: Set up an automatic monthly transfer to a savings account to build an emergency fund and save for future goals.
Debt Management: Prioritise paying off high-interest debts first and consider seeking professional advice if you’re struggling with debt.
Discounts: Look for deals and promotional codes when shopping and take advantage of employee benefits and offers available to Norse Group staff.
Cashback Sites: Use cashback websites like TopCashback or Quidco to earn money back on your online purchases.
Free Trials: If you sign up for free trials for video-on-demand services, like Now TV, Netflix etc., smartphone apps and other services, and decide not to purchase the product/service outright, don’t forget to make sure you cancel these before the trial ends so you don’t get charged. Smaller, ongoing charges can become costly if you fail to cancel before the cancellation period.
Financial Awareness Month is an ideal opportunity to reassess your financial situation and take advantage of free, impartial advice and resources. By following our top tips and seeking support, you can work towards a more secure financial future. Remember, a little planning and awareness can go a long way in helping you get back or stay on track with your finances.
DIARY DATES:
1 AUGUST – 31 AUGUST FINANCIAL AWARENESS
When we think of ‘social impact’, we often consider charitable donations, volunteer work, or fundraising. But it’s more than that; it’s about making a genuine difference in our local communities. It’s about creating opportunities and championing inclusivity, enabling everyone to contribute to our society and realise their potential regardless of their circumstances.
One way Norse Group achieves this is through ‘Work Matters’. This crucial inclusive learning initiative helps young adults with special educational needs learn essential life skills and enter the workforce.
Previously known as ‘Project Search’, the Work Matters programme is a partnership with City College Norwich. It supports young adults with learning difficulties/disabilities and enhances their employability and life skills.
We strongly believe in the value of diversity and the strength that comes from different perspectives.
The ‘Work Matters’ programme
supported internships
allows us to offer work placements that expose participants to real-life work scenarios, equipping them with the necessary skills and experiences to thrive in their chosen fields.
One shining example of the programme’s success is Lewis Wise, a valued Norse Group employee for an impressive 11 years and now works as an assistant print operative at Interprint. Having started his
Move aside Alan Titchmarsh and Charlie Dimmock; we caught up with Grounds Operatives
Jen and Darrell at Whitlingham Hall.
PLEASE GIVE US AN OVERVIEW OF YOUR ROLE. As part of our role, we care for the grounds within NorseCare sites. Our day-to-day responsibilities include mowing lawns, maintaining flowerbeds, pruning hedges, trimming shrubs, weed removal and equipment maintenance.
If we spot any trees that need treatment or are dead, we report this to the Arborist team. If we have some free time, we provide additional assistance for customers. Recently, we cleared some bed areas so NorseCare residents could grow vegetables and herbs.
HOW DO YOUR DUTIES CHANGE THROUGHOUT THE SEASONS?
In Spring, everything starts to flourish, including weeds that need removing.
As summer arrives, we spend a lot of time cutting grass; unless the weather is hot and dry, as this can damage the grass.
Towards the end of summer and early autumn, leaves start to fall, so our time is spent clearing leaves, and we also start to prune.
Winter involves tidying and getting ready for bird nesting season.
WHAT ARE YOUR TOP TIPS FOR KEEPING GRASS AND FLOWER BEDS LOOKING HEALTHY?
Mow your lawn frequently and avoid mowing more than a third off the height of the ‘sward’.
Keep your flower beds weed-free and mulch; if you have enough room, keep an area free to plant wildflowers, which support pollinators such as bees and butterflies.
WHAT DO YOU ENJOY MOST ABOUT YOUR JOB AND WHAT SKILLS DO YOU NEED TO SUCCEED?
The best part of working within Grounds is being outside and seeing nature daily. We are particularly fond of birds of prey and even have a monocular for bird spotting!
To work within Grounds, you need common sense, a good knowledge of plants and when to cut certain things. Teamwork is essential, and having a good partner helps! Finally, pride in your work and enthusiasm for getting your hands dirty.
WHICH GREEN SPACES WOULD YOU RECOMMEND VISITING?
Locally, Sloughbottom Park is very pleasant. If you’re looking to travel further afield, Vigeland Park in Oslo, Norway, has beautiful trees and many statues.
IS WHEN YOU DIG UP ORGANIC MATTER, SUCH AS TREES, STUMPS, AND UNWANTED SHRUBS, TO REMOVE IT FROM THE EARTH.
IS WHEN YOU PLACE A LAYER OF ORGANIC OR INORGANIC MULCH OVER SOIL AND AROUND PLANTS TO SUPPRESS WEEDS, LOCK IN MOISTURE, AND CREATE A BARRIER AGAINST WIND AND DIRECT SUN.
IS WHEN YOU CREATE SMALL HOLES IN THE SOIL, TO ALLOW AIR, WATER, AND OTHER NUTRIENTS TO ENTER THE ROOTS.
The Group has received a RoSPA Gold Health and Safety Award for working hard to ensure its staff get home safely to their families at the end of every working day.
Roger Smith, Director of Safety, Health, Environment and Quality (SHEQ) and SHEQ colleagues Group Health, Safety and Environmental Manager, Rob Dent and Oliver Syrett, Deputy Group Health, Safety and Environmental Manager, collected the award in London on Tuesday, 16 May 2023 on behalf of the Group.
Organisations receiving a RoSPA Award are recognised as world health and safety practice leaders. Every year, nearly 2,000 entrants vie to achieve the highest possible accolade in the UK’s longest-running H&S industry awards.
The team first introduced their upcoming name change in April’s issue of The Exchange. The Skills Hub will now be known as Norse Learning & Development.
This rebranding is part of our ongoing efforts to reflect better the team’s structure, organisational goals and objectives and to serve our colleagues throughout the Group better. The Learning & Development team are excited about these changes and
hopes to support you better as you work to grow your skills and develop your career. Their new structure and focus will help provide you with even more valuable resources and support, and they look forward to continuing to work with you in this new capacity.
Norse welcomes back Simon Bullimore as he now takes on the position of Group Head of Procurement.
Simon joined the Group in 2015 as the Procurement and Contracts Manager for NorseCare, following 20 years of experience in defence procurement and the private sector.
During COVID, Simon spearheaded the support for PPE procurement for the whole Group, seeing him transfer to the Group Strategic Procurement Manager role. Simon left in 2022 but returned to the Group to lead our Procurement team in 2023. With his expertise, Norse is confident the department will go from strength to strength and would like to officially say ‘welcome back’.
SHAPING YOUR FUTURE. WANT TO TAKE THE NEXT STEP IN YOUR CAREER?
Norse supported Cold Comfort UK by sponsoring the Weather Games event this year. Cold Comfort has been at the centre of the UK winter service sector. It remains the only conference in the UK focused on delivering insight and best practices in the winter service sector.
The annual conference leads the debate on the winter service sector, providing the highway and transportation industry with the only specialist conference dedicated to winter services.
This year saw the first ‘Weather Games’, considered the first national highways resilience exercise – allowing public and private sector delegates to participate and prepare for extreme weather.
Senior local authority representatives and private sector contractors attended the event from across the UK. Norse were excited to sponsor the event, with CEO Justin Galliford providing the opening speech to the Weather Games on the second day.
CAF Give As You Earn is the leading UK workplace giving scheme that enables you to give to any UK charity straight from your salary.
Donations are tax-effective because they are taken before tax is applied, which means the charity get more of your donation and it costs you less.
For instance, if you are a 20% taxpayer, 80% of your donation amount will be taken from your salary and 20% will be taken from the tax which would have gone to HMRC.
To find out more, visit cafonline.org
Our updated development programme, Management Essentials, has been designed to empower existing and aspiring managers to take charge of their professional development.
2004 granted full legal recognition to trans individuals in the UK, while the Equality Act in 2010 reinforced equal treatment across various domains, irrespective of sexual orientation.
Studies highlight the challenges faced by LGBTQ+ individuals in the workplace. Many still feel compelled to conceal their true selves, and negative comments from colleagues remain a prevalent issue.
Supporting LGBTQ+ employees is not only the right thing to do but also crucial for the success of our organisation as we strive for equality and human rights.
Since the inaugural UK Pride march in 1972, significant strides have been made for LGBTQ+ rights. The lifting of the ban on LGBTQ+ individuals serving in the armed forces in 2000 and the 2003 legislation against workplace discrimination based on sexual orientation were crucial milestones.
The Gender Recognition Act in
At Norse Group, we aim to foster a culture of empathy, respect, and acceptance. By challenging stereotypes, promoting open dialogue, and providing ongoing education and support, we create an environment where everyone can be their authentic selves and feel valued.
We believe that diversity is a strength. When LGBTQ+ employees are accepted, they can fully engage and contribute, leading to increased job satisfaction and overall well-being.
During June’s LGBTQ+ Pride month and beyond, we are dedicated to supporting our employees and communities and eliminating discrimination to create a brighter future for everyone.
This year, we are excited to announce that the programme is fully flexible, allowing you to personalise your development path and unlock your full potential as a manager.
If you’re interested in participating in Management Essentials 2023, the first step is to register and complete the selfassessment. Once you have finished the self-assessment, a second assessment will be sent to your line manager for completion. After collecting and reviewing both
assessments, the Learning and Development team will finalise the enrolment process and confirm your participation in the program.
We encourage all aspiring and current managers to take advantage of this opportunity for growth and development. Management Essentials 2023 will equip you with the knowledge, skills, and tools necessary to excel in your managerial role and make a positive impact within our organisation.
Norfolk Environmental Waste Services (NEWS) has taken delivery of four new JCB Waste Handling machines at two transfer stations in Norfolk. MANAGEMENT
This million-pound investment from Norse will assist our two NEWS sites deliver our domestic waste contract for Norfolk County Council and Dry Mixed Recyclable contract for the District Councils. Our sites at Caister and Kings Lynn each received a JCB 437 HT Loading shovel and a JS20 Materials Handler. These sites handle over 100,000 tonnes of waste within their contracts, including black bag domestic, dry mixed recyclables, food waste, garden waste collection, street sweepings and Recycling Centre material.
These machines can move and stockpile materials before loading them for onward transport to treatment facilities across the UK. The end destinations include the NEWS Material Recycling Facility at Costessey and Energy-from-Waste facilities in the Midlands.
These will replace the JCBs, which have served NEWS well for seven years. With continuing long-term contracts, the new machines will allow NEWS to deliver a quality service for its partnering Councils.
If you would like to connect with a Learning & Development Team member to discuss the opportunity further, please email LDTeam@norsegroup.co.uk.
Have you ever heard of the term ‘ESG’? No?
Well, don’t worry; we’re here to enlighten you!
ESG stands for Environmental, Social, and Governance, a magic formula for creating a better world. At Norse Group, we’re proudly embracing ESG, not just for our benefit but for the communities we serve and for future generations. In simple words, we care for the planet (Environmental), the people (Social), and we do it all responsibly (Governance).
Here’s how Norse Group is committed to the ESG promise :
Reducing energy consumption and waste
Keeping our air, land, and water clean
Valuing our relationships with employees, suppliers, and customers
Following sound business practices for transparency and fairness
Aiming for a carbon-neutral footprint by 2050 or sooner
But why is this so important?
We like to think of it as ‘futureproofing’. It’s about ensuring that our children and their children inherit a healthy planet and a fair society.
Now, we’re not just talking the talk; we’re walking the walk.
Our talented team combines creative ideas, diverse skill sets and technical knowledge to ensure every project is managed efficiently to achieve the best result.
Let’s communicate: communications@norsegroup.co.uk
What does this mean for you?
It means you’re part of a bigger mission that goes beyond your daily tasks. We’re aiming to achieve a carbon-neutral
footprint by 2050. And we’re serious about combating climate change and working towards a sustainable future. Your role contributes to making a positive change that will ripple out into our wider communities and into the future.
Are you eager to get your children involved in ESG and
explore their understanding of sustainability? Turn to the next page for an exciting opportunity!
If we’ve piqued your interest in ESG, stay tuned. Our next issue will be dedicated entirely to this important subject.
Let’s look forward to building a sustainable future, one step at a time.
To
We’d like to see drawings of what a green future looks like to our young artists! We’re hosting a drawing competition for ages 4-7 years, 8-11 years, and 12-16 years.
The lucky winners from each group will not only win an iPad mini, but their winning drawings will also become part of an external PR campaign across all our sites in the UK.
How to enter: Have your children draw their ideas on an A4 piece of paper and submit their entries to cheryl.thomas@norsegroup.co.uk. All entries must be submitted by the deadline of Friday, 4 August 2023, and winners will be announced by Friday, 1 September 2023. Let’s get our children involved, and who knows, your child’s imagination could be the blueprint for a sustainable future!
Q: What was Work Matters previously known as?
The future of our planet is in the hands of our young ones.
