One Magazine - Issue 2

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ISSUE TWO

JUNE/JULY 2023

WELCOME TO THE LATEST ISSUE OF THE ONE MAGAZINE

the lives of those around us.

Fundamentally, this focus on social impact isn’t merely philanthropic; it’s an essential part of our growth and resilience as a business. It strengthens our corporate partnerships, opens up new opportunities, and enhances our reputation as a socially responsible organisation.

Seeing Norse Group contribute positively to society through each of you reinforces the conviction that we are on the right path. Together, we can continue to make a substantial difference and foster an environment of inclusivity, sustainability, and community support.

At Norse Group, we strongly believe in the power of positive social impact. It’s integral to our ethos, influencing our operations and extending to our wider business and community relationships. Whether supporting sustainable initiatives, investing in our workforce, or fostering ethical practices, our commitment to making a difference and improving people’s lives is unwavering.

What fills me with immense pride is seeing how each of you embodies this commitment in your own unique ways. Your active participation in fundraising, volunteering, and supporting local charities and communities is truly inspiring. These efforts serve as a testament to our shared dedication to enhancing

I hope you enjoy reading the articles featured in this issue. I would love to know what you think and welcome your feedback.

Let me know your thoughts and drop me a line at justin.galliford@norsegroup.co.uk

Justin Galliford, Norse Group CEO

Welcome to the latest edition of One Magazine; I hope this message finds you well. As CEO of Norse Group, I want to take this opportunity to talk about an issue that’s very close to our heart - social impact.

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CONTENTS

IN THIS ISSUE:

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33 ME SS AG E F R O M

Welcome to the second edition of One Magazine!

38 Get Moving

51 Business Update

18 Get Volunteering

29 ONE Event

42 Honouring the Brave

57 ESG & Our Future

20 Ukraine One Year On

33 Project One

46 Discover your Future

59 Competition

WE PRINT ONE MAGAZINE ON SUSTAINABLE PAPER STOCK. FOR EVERY TREE CUT DOWN, THREE TREES ARE PLANTED IN ITS PLACE.

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24 Meet Rick Necchi

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06 Norse Nourishes Norfolk

In the Corporate Communications team, we’re continually awed by the selfless efforts of our colleagues who volunteer, donate, and fundraise to support local and national good causes. It’s fair to say that our employees’ spirit of giving uplifts those in need and strengthens our collective purpose to contribute positively to our communities.

We’ve packed this edition with a variety of stories that mirror the theme of social impact.

Delve into a heartfelt retrospective on the war in Ukraine - one year on, a poignant reminder of the power of human resilience amidst adversity.

Discover our work with Nourishing Norfolk, where we’re helping ensure nobody in our local community goes hungry.

We also highlight our enthusiastic support for one of our corporate charities, Macmillan Cancer Support, through the World’s Biggest Coffee

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MAIN FEATURE:

Morning. We hope this will inspire you to host your own ‘brew-ti-ful’ event in September – more details on page 37.

Why not treat yourself to a break and take a moment to familiarise yourself with Project One, meet our hardworking Grounds team and let your children’s creative spirit fly with our ESG drawing competition? There’s also the latest business news to catch up on, and don’t miss out on a chance to win a £250 Virgin Experience voucher, which you can find on page 59!

Everyone has a story to tell, and we want to hear yours! Please email your experiences, achievements, and good news stories to onemagazine@norsegroup.co.uk.

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This issue is all about social impact – the powerful, inspiring difference that each of us can make in the lives of others.

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Show Jumping ABIGAIL GRAND, PA TO DIRECTORS

Marathon Man: From Asthma to Achievement

TOPIC: SPOTLIGHT ON NORSE

As a lifelong asthma sufferer, Chris Brooks, Project Manager at Norse, didn’t just run the London Marathon for personal achievement. His race was driven by a deep, personal connection to his chosen charity, Asthma + Lung UK. His childhood asthma was so severe that it required mid-game Ventolin treatments during football matches. The situation also touches his family, as his two sons have struggled with the condition since a young age.

The 2023 London Marathon marked his third attempt after injuries in 2020 and 2022. Despite the setbacks, Chris’s determination remained unwavering, motivated by the significant impact of lung conditions in the UK. The funds

raised by his run contribute to the charity’s vital work, including providing potentially lifesaving advice through their helpline.

In his successful run, Chris highlighted his personal triumph over asthma and the broader struggle of all those affected by lung conditions. His story embodies the resilience and spirit of those battling these conditions daily.

Please scan the QR code if you want to donate to Chris’ cause.

SPOTLIGHT ON NORSE: Ready to be inspired? Explore heartwarming stories of Norse superstars, bringing extraordinary impact and kindness to their local communities!

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GIVING FOR GARY: A CORONATION CHARITY SUCCESS STORY

If you want to support this great cause, please scan the QR code.

PET THERAPY VISITS FROM CUDDLY CAVIES AND ALPACAS PROMOTE WELLBEING! Recently, a team of NorseCare wellbeing professionals organised a visit from Cuddly Cavies, a company that provides pet therapy with guinea pigs, and a visit from Alpacas, to promote a whole new approach to wellbeing.

Pet therapy boosts mood and energy levels and reduces signs of depression and blood pressure. The team wanted to focus on all areas of wellbeing, including social, emotional, and sensory.

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explore additional treatment options for her friend. The successful event was a testament to the enduring spirit of camaraderie and mutual support within the Norwich team. It showcased the power of community in supporting those in need.

During the visit, attendees had the opportunity to interact with the animals. They were encouraged to pet them in a safe and super vised environment. The experience was enjoyed by all, with attendees reporting feeling happy and relaxed after the visits.

Newport Norse and colleagues collected over 60 Easter eggs for social services in Newport to assist in providing Easter treats to all children in social services care in Gwent.

Director of Professional and Contract Services Design, Mark McSweeney, handed the eggs over to Dave Rees, Dalmatian Bike Ride Committee’s founder, who supports and raises money for charity St David’s Hospice Care.

For more information,visit dalmatianbikeride.com

LOCAL PRIMARY SCHOOL HOSTS ASSEMBLY ON DIVERSITY AND INCLUSION

Residents of Bishop Herbert House, a care home specialising in adults with physical disabilities, gathered at a local primary school in a heartwarming display of unity and support for those with disabilities. The assembly promoted diversity, equality, and inclusivity, particularly on disabilities.

The guest speakers shared their personal experiences living a fulfilling life with a disability. The speaker’s message was clear: while living with a disability can present challenges, leading a happy and rewarding life is possible.

The assembly allowed the children to learn more about the importance of inclusivity and kindness towards those facing

additional life challenges. The talk at the local primary school reminded us that we all have a role to play in creating a more accepting and compassionate society.

In a world where differences can sometimes be a source of conflict, it is refreshing to see events like this that celebrate diversity and unite people. The assembly at the local primary school inspires other communities to follow. It is a beautiful reminder that we can all make a positive difference in the world.

TOPIC: SPOTLIGHT ON NORSE

TOPIC: SPOTLIGHT ON NORSE

In early May, a charity event organised by Debbie George, Head of Financial Accounting, and her Finance department colleagues in Norwich successfully raised £1750 as part of a Coronation-themed charity event. The funds were for a close family friend grappling with stage 4 bowel cancer.

Held at Fifers Lane, the day was filled with various activities such as a Dress Down Day, a Cream Tea service, and an exciting charity raffle. The raffle boasted an array of prizes, including Norwich City Football Club hospitality tickets, hampers, champagne, and gift vouchers.

Debbie expressed deep gratitude for her team’s collective efforts, which have made it possible to

EASTER EGGSTRAVAGANZA FOR A CRACKING GOOD CAUSE

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NORSE VOLUNTEERS

LITTER-ALLY

SHAPING YOUR FUTURE.

MAKING A

DIFFERENCE!

TOPIC: VOLUNTEERING

At Norse Group, we’re not just about doing our jobs well; we’re also passionate about getting our hands dirty for a good cause!

We provide our fantastic employees with up to eight hours of paid leave each year to volunteer in activities that make our neighbourhoods cleaner and greener.

WANT TO TAKE THE NEXT STEP IN YOUR CAREER?

Do you remember last year’s Big Tidy Up campaign? We had a rubbish time! 100 Norse colleagues swapped their desks for hi-vis jackets, armed themselves with litter pickers and left no stone unturned to ensure our local communities were spick and span. We’re dusting off our litter pickers this year and gearing up for another fun-filled Big Tidy Up in September. More details to follow, so if you’re eager to be a waste warrior or a recycling champion, scan the QR code and join the trash-busting team!

Let’s ‘clean’ up our act together!

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rtal to see the Visit the internal vacancy po find out more! current jobs available, and

T O P I C : WAR ON UKRAINE - ONE YEAR ON

Friday, 24 February 2023, marked a significant anniversary, one year since the onset of the Ukraine war.

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AS THE CRISIS UNFOLDED 12 MONTHS EARLIER, THE RESPONSE FROM NORSE GROUP AND OUR EMPLOYEES DEMONSTRATED OUR COLLECTIVE RESOLVE.

T O P I C : WAR ON UKRAINE - ONE YEAR ON

MELISSA MOODEY LOOKS BACK AT OUR JOURNEY AND THE ROLE WE PLAYED.

In the face of adversity, our employees, partners, and suppliers came together, echoing our ethos of extending a hand in times of need. Fundraisers sprang into action, essential supplies were gathered, and individuals’ and families’ homes across the UK opened to those displaced by the conflict. Our concerted effort with Norfolk Polonia CIC, a local non-governmental organisation based in Norwich, and Norfolk Fire and Rescue Service quickly became a robust humanitarian aid initiative. Over 85 Norse Group employees gave their time sorting, packing, and preparing donated items for onward shipment.

Transportation was challenging, but undeterred, lorries and vans from local hauliers laden with urgent supplies embarked on the daunting 1500-mile journey to war-torn Ukraine and neighbouring Poland and Slovakia. Dorota Darnell, Director of Norfolk Polonia, said, “The contribution that Norse Group has given us over these past few months has been invaluable. The unwavering commitment and aid have made a huge difference to those most affected.” Our efforts were more comprehensive than just logistics and volunteers. Our Catering and Cleaning divisions, along with a number of our partners, stepped up, providing much-needed food, medical, and sanitation supplies to support the cause. During one of our meetings with Norfolk Polonia, meeting with a refugee fleeing the war torn country was particularly moving. We were introduced to Tatiana, a 34-year old Ukrainian woman who fled her homeland in Crimea during the conflict to settle in Norwich. Tatiana’s journey, filled with bravery, loss, and resilience, put a face to the countless stories

of those affected by the war. With the support of Norfolk Polonia and our local community, Tatiana has found her footing here, securing employment, and is beginning to rebuild her life. Her story was a poignant reminder of the human faces behind the crisis. Reflecting on Norse Group’s involvement, CEO Justin Galliford said, “I’m immensely proud of our team, whose compassion and dedication demonstrated our commitment to improving lives, not just within the communities we serve, but in the face of global crises too.” A year on, the war is still ongoing. But the lessons learned from our collective response remind us that unity and compassion can create waves of change. We may not be donating and volunteering to the same extent today, but the memory of our response to the crisis is a testament to the spirit of Norse Group. It’s a reminder that we can pull together to make a difference when it matters most.

As we mark this pivotal anniversary, we stand proud of our employees, whose tireless work has helped improve lives and instilled a sense of hope during challenging times.

Their efforts reflect our enduring commitment to making a difference in any way we can. We want to extend our heartfelt thanks to everyone involved. To our Norse volunteers who gave their time during work, those who supported local donation drives, and to our colleagues across the business who participated in their own ways for Ukraine. Your collective efforts have touched lives and proved that together, we can weather any storm. Though the conflict continues,we remain hopeful that compassion, unity, and resilience will continue to shine through the darkness.

In a generous gesture, following the transfer of East Suffolk/Waveney Norse at the end of June, surplus PPE and medical supplies will find new purpose in supporting humanitarian efforts in Ukraine through donation to the British Red Cross.

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Norse Group employees donating their time to volunteer with Norfolk Polonia CIC.

TOPIC: INTERVIEW WITH GROUP IT DIRECTOR, RICK NECCHI

LOADING...

After 17 years, we’ll say a sad farewell to Rick Necchi, Group IT Director, who will retire at the end of June.

We caught up with Rick to talk about his career with Norse.

ONE MAGAZINE: Rick, you’ve been with the organisation for a few years. When did you join Norse Group? RICK NECCHI: I joined NPS Property Consultants in June 2006, having worked in the manufacturing industry for 30 years. OM: Can you tell us about your journey with Norse Group? How did you start, and what led you to your current role as Group IT Director? RN: Only NPS and NCS existed back then, with NPS forming the largest part of the business. I joined as NPS Eastern area IT Manager.

Initially, IT departments were associated with the larger NPS Joint Ventures across England, with NCS predominantly Norfolk based. In 2011, the local autonomous IT centres were collapsed into a Group-wide service managed from Norwich. This was a preparatory step for the future; consequently, I assumed the role of Group IT Director.

OM: What do you believe are your most significant accomplishments during your time at Norse Group?

RN: The Group has changed so much in my 17 years; aligning the service to the rapid growth, including the Care division and the construction of the Norse data centre in 2012, was a significant achievement. But this was only achieved with the excellent staff in

the IT Team. OM: Regarding innovation and emerging technologies, which ones are you most excited about, and how do they impact Norse Group? RN: The advancement of Artificial Intelligence embedded with the software will exponentially impact business. There is considerable debate amongst public and business commentators about the future, but companies will see changes similar to the technological impacts experienced 30 years ago. It is incredibly encouraging that Norse has invested in One Project, which provides a step onto this technological ladder. OM: What have been the most rewarding aspects of your role as Group IT Director. RN: Working with a great team of good people and contributing to what will remain a considerable player in the market. OM: What is the biggest misconception about IT teams? RN: That they are all like “The IT Crowd” on TV! The best IT support is one that is part of the business, open and communicative. Not all IT teams have those attributes, but ours does. OM: Finally, what do you plan to do after retirement? RN: I will enjoy more time with my family, particularly my young Grandson.

I have a range of interests, but developing my art with more exhibiting, commissioning, and restoring and riding the classic motorcycles I have accumulated are top of my list!

OM: Thanks for your time, Rick, and on behalf of all your colleagues at Norse Group, we wish you all the very best in your retirement.

WISHING YOU THE BEST, RICK Often seen as the unsung office heroes, there’s more to our IT team than just resetting your forgotten passwords!

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My escape is...

Restoring Classic Motorcycles RICK NECCHI, GROUP IT DIRECTOR

Inter national Women’s Day 2023

OR INSPIRED YOU THE MOST WHEN YOU DECIDED TO CHANGE YOUR CAREER, AND IN WHAT WAYS DID THEY DO SO?

KD: Sherri Fox in the payroll team is my biggest role model.

She started a year before me, also without any prior office or payroll experience. Seeing how far she’d come in that time made me want to achieve the same. I’m fortunate that everyone in the payroll team has guided me on my journey and been a role model in one way or another.

3 OM: CAN YOU TELL

US HOW NORSE GROUP HELPED YOU MOVE AND GROW IN YOUR CAREER?

KD: Norse has been incredibly supportive during my career change and growth. When I started in payroll, I had no prior experience. But the team and the entire Head Office were supportive and made me feel comfortable.

Norse gave me the chance to do a three-year Foundation Degree in Payroll Management.

This course was a challenge for me as it involved writing assignments and taking exams, something I hadn’t done since high school. Despite my nerves, I couldn’t pass up this opportunity.

The course and career change have helped me gain knowledge, experience, and confidence.

The support from Norse and the payroll team throughout my studies has been amazing. I’ll submit my final assignment soon and look forward to graduating in November 2024.

KD: There have been many c h a l l e n g e s t h ro u g h o u t transitioning into my new role.

Just turning on a computer at the start was hard enough! My biggest hurdle was my selfconfidence. Juggling studies with full-time work was demanding and stressful, but the rewards made it all worth it. The positives definitely outweighed the negatives.

5 OM: THIS YEAR’S

INTERNATIONAL WOMEN’S DAY, WE CELEBRATED THE ACHIEVEMENTS OF WOMEN ACROSS NORSE GROUP. HOW DO YOU FEEL YOUR SUCCESS STORY CAN HELP TO INSPIRE OTHERS INTERESTED IN A CAREER CHANGE?

I N T E R N AT I O N A L W O M E N S D AY

2 OM: WHO HELPED

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ABOUT ANY HURDLES YOU FACED WHEN MOVING INTO YOUR NEW JOB AND HOW YOU OVERCAME THEM?

CAN YOU TELL US ABOUT YOUR JOURNEY FROM WORKING AS A HOUSEKEEPING TEAM MEMBER TO JOINING THE PAYROLL TEAM?

KIMBERLEY: In my role as a cleaner at Norse Group’s Head Office, I interacted and built relationships with staff while setting up meeting rooms.

I was often asked if I’d consider an office job. Initially, I thought I couldn’t do it, but with encouragement from Norse, family, and friends, I applied for a payroll administrator role.

We’re continuing the positive stories from International Women’s Day and sharing uplifting tales of success at Norse.

Kimberley Dunthorne tells us about her remarkable career shift, moving from a housekeeping position at our Head Office to a crucial role as Payroll Business Partner.

4 OM: CAN YOU TELL US

1 ONE MAG: KIMBERLEY,

KD: I hope my story inspires others to embrace new opportunities. It’s never too late to switch careers. Norse offers lots of help, support and training, and many people within the business have similar experiences, so you’ll always feel supported on your journey.

If you’d asked me in 2019 if I’d be a Payroll Business Partner and a graduate, I would have said no.

But here I am!

WE’RE PROUD TO HAVE AN INCREDIBLY DIVERSE WORKFORCE.

Watch our International Women’s Day Panel, our interview with Chloe Jones from Daventry Norse, read a special interview with Norse Consulting’s Kathryn Ladley and listen to our Shop Talk podcasts!

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AVAILABLE FOR ALL NORSE EMPLOYEES

When you need a little EXTRA CASH for your

HOLIDAY

CELEBRATING OUR PEOPLE Awards Dinner at Top of the Terrace, Norwich City Football Club on Thursday, 5 October 2023.

You deserve a good holiday.

If a little extra cash can turn it into a GREAT holiday, we can get you decked out with an affordable loan covered by FREE Loan Protection.

The Award Categories: Lifetime Achievement Award | Improving People’s Lives Award Community Champion Award | Self-Development Award Coaching and Mentoring Award | Team Impact Award

With payments taken direct from your salary, just talk to the dragon . . .

Inspiring Leadership Award | Going Above and Beyond Award Customer Excellence Award | The CEO Choice Award

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Membership costs £1.

SAVINGS AND LOANS FOR YOU

Send an email to creditunion@norwich.gov.uk or call 01603 989675 Mon-Fri 10.30-12.30

www.wherrydragon.org.uk

Find us on social media

Room 15 City Hall Norwich NR2 1NH

ENTRIES NOW OPEN! Visit awards.norsegroup.co.uk or scan the QR code for more details of how to submit your nominations and enter the awards!

AWARDS.NORSEGROUP.CO.UK

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which is why the ONE Event was a great platform to share important updates about our business.

For those who missed out, don’t worry! You can still catch up by accessing the ONE Event playlist. Just scan the QR code and immerse yourself in the highlights and valuable insights shared during the event.

Get ready for next year’s ONE Event, as we’re already planning to make it even bigger and better - stay tuned for more details!

Scan the QR code to access the ONE Event playlist and relive the inspiring moments and valuable knowledge shared during this unforgettable event.

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TOPIC: THE ONE EVENT

a Fo ye l l is o wi f th n g the success o

The ONE Event 2023, which took place Tuesday, 5 June, was a huge success! Although not everyone could attend, it was an incredible opportunity for different teams within the organisation to showcase their work and achievements. The event featured the chance to visit exhibition stands, listen to inspiring Speaker Sessions, networking opportunities, and important business updates.

The atmosphere was buzzing with energy and excitement, reflecting the dedication and talent of our workforce. It was a fantastic reminder of our commitment to inclusivity and support.

We want everyone to feel included and informed,

WE ARE CHANGING

My escape is...

Boxing SIAN BROOKS, CORPORATE COMMUNICATIONS MANAGER

THE START OF OUR TRANSFORMATION JOURNEY.

Access to insights: imagine

THE START OF OUR TRANSFORMATION JOURNEY. PROJECT ONE IS A NEW AND EXCITING PROGRAMME THAT WE’VE STARTED AT NORSE GROUP TO MAKE THE WAY WE WORK SIMPLER, MORE EFFICIENT, AND BETTER CONNECTED. IT’S ALL ABOUT WORKING SMARTER, GROWING TOGETHER, AND DEVELOPING OUR SERVICES.

We’re investing in our business so that we can continue to grow while providing an excellent service for all our customers, as well as making it more straightforward for our employees to do their jobs and connect with each other.

Project One is the innovative g ro u p - w i d e c h a n ge a n d transformation programme that will introduce extensive changes to our HR, Payroll, and Finance services, so that they are delivered across the group in the same way, with consistent processes and using the same systems.

These changes will allow us to work more collaboratively and support our business growth.

Most importantly the changes will improve the ways services are delivered by HR and Finance as services become streamlined to create a common way of working across all our teams.

Here’s a selection of some of the things are working on as part of Project One.

at Norse. You’ll be able to download the app onto your smart phone or tablet and find out what’s happening in your part of the business. Another great feature is being able to post and share news, photos and ideas with your local team. It will be a real gamechanger helping all of us to connect and stay in touch.

SCREENING – IMPROVING THE RECRUITMENT PROCESS Our transformation also introduces Screening, making recruitment more accessible and efficient for our hiring managers.

Starting this summer, our new screening process will speed up pre-employment checks and automate document processing, freeing up more time for our hiring managers to focus on recruiting the best people for Norse as we continue to grow.

Whether you’re office-based, on the frontline or leading a team, Project One has benefits for you: REJUVENATING OUR HR AND FINANCE SYSTEMS – INTRODUCING SIMPLICITY AND EFFICIENCY The next part of our transformation journey will be an important set of changes to our HR and Finance systems. We know that many of our HR and Finance colleagues spend hours each week on time consuming, inconsistent processes.

With Project One, we’re streamlining these processes, introducing an efficiency and simplicity that will make the lives of our HR, Finance, and all employees much easier, as people will get time back to focus on ‘value add’. There’ll be more about these changes over the coming months.

Faster communication: think

about how the Engage app will help teams stay in touch, post about what is happening in your area, and share how we are helping to improve peoples’ lives.

Manager-led recruitment:

picture yourself as a manager, having better tools and more control over your recruitment processes.

understanding your work better and making smarter decisions.

Future-proof technology:

visualise Norse equipped with the latest technology, helping us to operate as one group, ready to meet whatever the future brings.

OUR CHAMPIONS LEADING THE WAY Leading us on this transformational journey are CEO Justin Galliford; Group HR Director Katie Marrison; Chief Financial Officer Zoe Repman, and Group Chief Operating Officer and Change Management Sponsor Nick Maddox. Along with Project One Programme Director, Jon Phillips, they are guiding us, ensuring we stay on track and can benefit from the full potential of Project One as it runs through 2023 and beyond.

LOOKING AHEAD We’re not just preparing for the future but actively creating it. As we launch Engage and streamline our onboarding process, remember that this is only the start. Many more exciting developments are on the horizon, and we can’t wait to share them with you.

OUR FUTURE TOGETHER With Project One, we’re not just making changes for the sake of change. We’re making our operations smoother, our communications more effective, and our work lives more rewarding. This transformation journey promises an exciting future for all of us at Norse Group.

Together, we can embrace this new chapter and look forward to more efficient, collaborative, and innovative ways of working.

GOT QUESTIONS? WE’RE HERE TO HELP If you have any questions about Project One, don’t hesitate to contact Jon and the Project One team at projectoneteam@ norsegroup.co.uk. They’re ready to help ensure this journey is as smooth as possible for everyone.

Let’s turn the page together and create a brighter, more successful future at Norse.

TOPIC : PROJECT ONE

TOPIC : PROJECT ONE

AND THE BEST PART? EVERY SINGLE ONE OF US WILL BENEFIT FROM THESE POSITIVE CHANGES.

HOW WILL THIS BENEFIT YOU? You might be asking, “What’s in it for me?” The answer is plenty!

Project One will make it easier for you to do your job with better, more efficient services.

For managers, new tools will help you manage people and tasks more effectively. And everyone will have access to more information, allowing you to stay informed and up to date.

OUR NEW ENGAGE APP – KEEPING PEOPLE CONNECTED One of the first things we’re introducing on this journey is our new Engage app which will be launched this summer and be available to everyone who works

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WE’RE VERY EXCITED THAT OUR NEW ENGAGE APP WILL BE LAUNCHED THIS SUMMER. It will be available for all Norse employees to use and see what’s happening across the Group.

You’ll also be able to view and respond to team posts, plus find out what’s happening in your part of the business. It will be a great way to stay in touch and communicate with team colleagues.

We tested Engage with managers who attended the One Event in June, and it was an immediate hit. Since the event,

people have continued to post about what’s happening in their part of the business, and how Norse really does improve peoples’ lives.

There will be a communication before Engage is launched in your region. It will have more information about how we’ll support you to get the best possible experience from this innovative way to stay in touch with team colleagues and be kept up to date with news and updates relevant to you.

DOWNLOAD AT

JUST SOME OF THE BENEFITS INCLUDE: S tay updated on company news, events, and other information I f you’re not office based, downloading the app means accessible news and updates, wherever you are E asily find information about some of our key benefits such as cycle to work schemes or Health Assured

We’re excited to announce that Norse Group is taking part in Macmillan Cancer Support’s World’s Biggest Coffee Morning on Friday, 29 September 2023.

As one of our corporate charity partners for 2023, we’re proud to join forces with Macmillan to help make a difference in the lives of those affected by cancer.

Hosting your coffee morning or fundraising event is a fantastic way to unite people, have fun, and raise vital funds for a great cause.

Why I

PROMOTE YOUR EVENT: Share the details of your coffee morning with colleagues, friends, and family.

You can also create an event on social media to invite people and keep them updated on any exciting announcements.

’ m the sh BravIng

HERE ARE SOME IDEAS TO HELP YOU GET STARTED:

CHOOSE A LOCATION: Your workplace, home, or local community centre can be the perfect venue for your coffee morning. Make sure there’s plenty of space for people to mingle and enjoy their hot beverages and treats.

SET A FUNDRAISING GOAL: Encourage guests to donate what they can, and consider setting a fundraising target to motivate everyone to give generously.

ave

SHARE YOUR STORY: We’d love to hear about your coffee morning or fundraising event! Share your experiences and photos by emailing onemagazine@ norsegroup.co.uk or following our social media channels.

DIARY DATES:

29 SEPTEMBER WORLD’S BIGGEST COFFEE MORNING Put y

Y ou’ll be able to communicate with your team via the app

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Y ou can filter the information and updates you want to view, delivering a tailored experience

our here

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Macm ill and th an Cancer S e Isle of Man upport, regi st (604).

Also op ered charity eratin in Eng g in N or ther land and W n Irelan ales (2 61 d. MA C1802 017), Scotla 7.

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PLAN YOUR MENU: Offer a selection of delicious homemade or store-bought cakes, biscuits, and other sweet treats. Remember to cater to dietary requirements, such as providing gluten-free or vegan options!

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TOPIC: WELLBEING

TOPIC : PROJECT ONE

OUR NEW ENGAGE APP - LAUNCHING SUMMER 2023

JOIN US FOR THE WORLD’S BIGGEST COFFEE MORNING!

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GET MOVIN

With summer just around the corner, what better time to spotlight the extraordinary benefits of staying active?

‘Get Moving Month’ is a national campaign running throughout July to get everyone, regardless of role or fitness level, up and about!

The beauty of Get Moving Month is that it’s not about running marathons or lifting heavy weights (although, if solving skills, contributing to your success that floats your boat, more power to at work. you!). It’s about incorporating more For our desk-based colleagues, movement into our daily lives in fun, consider walking during your lunch break accessible ways. or standing during phone calls. You could It’s no secret that being physically even initiate a fun ‘stand-and-stretch’ active has numerous health benefits. It session during team meetings. Small improves cardiovascular health, changes like these can help to counteract strengthens bones, and boosts mental the effects of prolonged sitting. well-being. But did you know that it also For those in more physically enhances productivity? That’s right – demanding roles, you may think you’ve regular physical activity can improve or a weekend hike, there’s something got this in the bag. But remember, your focus, creativity, and problemfor everyone. different types of exercise bring Consider setting a personal ‘Get additional benefits.

Moving’ goal for July to keep track of Balance your week with some leisurely your progress and maintain motivation. activities - cycling, swimming, or even This could be anything from walking joining a dance class could offer an 10,000 steps a day, mastering a yoga exciting contrast to your workday routine. pose, or discovering a new outdoor And let’s not forget the summer space each week. holidays are upon us. This is a perfect time And why not share your ‘Get Moving to get the whole family involved in Month’ journey with your Norse outdoor activities. Whether it’s a game colleagues? Inspire others by sending in of cricket in the local park, a bike ride, photos or short stories of your activities to onemagazine@norsegroup.co.uk, or share your experiences on our social media channels using the hashtag #NorseGetMoving.

Remember, it’s all about having fun and feeling good. So this July, let’s embrace the spirit of ‘Get Moving Month’ and dance, run, jump, or stroll our way to a more active lifestyle. After all, every step, hop, or wiggle counts!

TOPIC: GET MOVING

TOPIC: GET MOVING

Embrace the Energy: Let’s Get Moving This Summer!

#NORSEGETMOVING

DIARY DATES:

1 JULY - 31 JULY GET MOVING MONTH

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IT’S GOOD TO TALK July sees the return of the Samaritans’ annual Talk to Us campaign, a major initiative to encourage people to start talking about mental health and suicide.

It promotes the idea that we should all listen more closely to those in need rather than ignoring them or not knowing how best to help.

By speaking openly about mental health, we can create a society where it’s easier for people to talk about their feelings without fear of judgement. The campaign also encourages us to check in on our friends and family more often— because sometimes even simply saying ‘Are you okay?’ can make a difference.

Unfortunately, suicide remains one of the leading causes of death among young people, and the stigma surrounding it is a contributing factor. This makes it difficult for those struggling to seek help, so we need to be more open about the issue to end this cycle of silence.

T O P I C : TA L K T O U S M O N T H

RAISING AWARENESS ABOUT SUICIDE The Samaritans Talk to Us campaign is helping to raise awareness of these issues. It also encourages us all to show compassion towards one another.

We need to keep talking about mental health and suicide to reduce the stigma around them— because without such conversations, many vulnerable people may not get the help they need.

We’re all responsible for looking after each other, so let’s ensure that no one goes through their struggles alone. By engaging with this important campaign, we can help to create a society where suicide and mental health are openly discussed rather than swept under the rug.

As well as the Samaritan’s annual campaign, World Suicide Prevention Day on Sunday, 10 September, marks a significant global effort to raise awareness and prevent suicide.

Taking action is vital, especially for men, who are

three times more likely to take their own lives in the UK. In the UK, official figures from The Office of National Statistics (ONS) show that in 2019 there were 6,507 suicides registered – a rate of 11 per 100,000 people. In terms of gender, 79% of those deaths were male and 21% female. Additionally, for both genders aged 20-24 and 25-34 years old, suicide rates were highest compared with all other age groups.

These statistics demonstrate why raising awareness on World Suicide Prevention Day is essential. Suicide is preventable, and everyone can play their part in reducing the incidence of suicide. This could involve speaking openly about suicide or actively supporting those struggling with suicidal thoughts.

We must also break down the stigma surrounding mental health issues and ensure that help is easily accessible to those who need it.

Organisations such as Samaritans provide 24/7 emotional support over the phone, email, or text to anyone in distress or despair. And charities like Calm and Heads Together offer online resources and advice.

World Suicide Prevention Day also reminds us how vital it is to take action against suicide, particularly for men in the UK. By raising awareness and breaking down the stigma around mental health, we can create a world where help is more accessible and suicide rates are lower.

Let’s start talking about suicide and mental health today - together, we can make a difference.

Please help us support the Samaritans Talk to Us campaign throughout July and World Suicide Prevention Day in September and help break down the stigma around these issues. Together, we can make a difference.

DIARY DATES:

1 JULY – 31 JULY SAMARITAN’S TALK TO US CAMPAIGN 10 SEPTEMBER WORLD SUICIDE PREVENTION DAY

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RING THE B R

HONOU

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We aspire to make Norse Group an employer of choice by providing abundant opportunities and Rank: Warrant Officer, First Class extensive support.

We’re continuously inspired by our Service: 22 years armed forces community ’s determination, integrity, and courage.

Their invaluable contributions make Norse Group a dynamic, resilient, and innovative company. As we honour our heroes on Armed Forces Day, we’re reminded why we support the Armed Forces Covenant — because at Norse, everyone matters, and everyone contributes to improving ARMED FORCES DAY people’s lives.

We deeply value the rich experience, If you have friends or family unique skills, and dedication our members, whether veterans, armed forces veterans and reservists reservists, or currently serving, bring to our team. These remarkable who may be seeking a new career, individuals enrich our working please ask them to visit culture and significantly contribute n o r s e g r o u p . c o . u k / c areers. to our operational success.

We warmly welcome the chance to Our pledge extends beyond support them in their next merely offering employment; we professional adventure. also provide comprehensive support Name:

Roger Smith , SHEQ Director

for service spouses and family members, understanding the distinctive challenges they might face in the employment sector.

T O P I C : A R M E D F O R C E S D AY

T O P I C : A R M E D F O R C E S D AY

AV E

This year’s Armed Forces Day took place on Saturday, 24 June 2023. We’re proud to reaffirm our ongoing commitment to the Armed Forces Covenant.

Ahmed Joji , Assistant Management Accountant Rank: Signaller, Reservist Service: Nearly two years Name:

“NORSE HAS SUPPORTED MY ROLE IN ACCOMMODATING MY NEEDS REGARDING TRAINING DAYS AND WEEKLY DRILL NIGHTS. THEY MADE THINGS MUCH EASIER FOR ME WHEN I NEEDED TIME OFF FOR THOSE DAYS OR EVEN DAYS TO RECOVER AFTERWARDS.”

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STRUGGLING

Empowering Norse Group Employees with Free, Impartial Financial Support August marks Financial Awareness Month, a time to focus on better understanding and managing our personal finances. At Norse Group, we recognise the importance of financial wellbeing and want to ensure our employees have access to free, impartial financial help and support.

In this article, we’ll explore the resources available to you and share some top tips on making the most of your hard-earned money.

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3 TOPIC : FI N ANC I AL AWAR EN E S S MON TH

There are numerous organisations and resources available that provide free, impartial financial advice for anyone seeking guidance or support. Here are a few options to help you navigate your financial journey: 1

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Money Advice Service: An independent organisation set up by the government to offer free and impartial financial advice, covering a wide range of topics from savings to debt management. itizens Advice: A nationwide network C of charities offering confidential and independent advice on various financial matters, including debt and debt management, benefits, housing, and employment issues.

S tepChange Debt Charity: A UK-based charity providing free, confidential debt advice and support to help people overcome financial difficulties.

And remember that you can also access lots of practical help, advice and guidance from Health Assured and Wherry Credit Union.

T O S AV E ?

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TOP TIPS FOR MAKING THE MOST OF YOUR MONEY

With some planning and knowledge, you can stretch your income further and improve your financial well-being. Here are some tips to help you get started:

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Saving: Set up an automatic monthly transfer to a savings account to build an emergency fund and save for future goals.

Debt Management: Prioritise paying off high-interest debts first and consider seeking professional advice if you’re struggling with debt.

Discounts: Look for deals and promotional codes when shopping and take advantage of employee benefits and offers available to Norse Group staff.

Cashback Sites: Use cashback websites like TopCashback or Quidco to earn money back on your online purchases.

Free Trials: If you sign up for free trials for video-on-demand services, like Now TV, Netflix etc., smartphone apps and other services, and decide not to purchase the product/service outright, don’t forget to make sure you cancel these before the trial ends so you don’t get charged. Smaller, ongoing charges can become costly if you fail to cancel before the cancellation period.

TOPIC : FI N ANC I AL AWAR EN E S S MON TH

F R E E , I M PA R T I A L F I N A N C I A L S U P P O R T AT Y O U R F I N G E R T I P S

Budgeting: Create a monthly budget by listing your income and expenses to clearly understand your financial situation. This will help you identify areas where you can cut back and save.

Financial Awareness Month is an ideal opportunity to reassess your financial situation and take advantage of free, impartial advice and resources. By following our top tips and seeking support, you can work towards a more secure financial future. Remember, a little planning and awareness can go a long way in helping you get back or stay on track with your finances.

D I A R Y D AT E S : 1 AUGUST – 31 AUGUST FINANCIAL AWARENESS MONTH

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Unlocking Potential through Inclusive Learning

su ppor ted internships

allows us to offer work placements that expose participants to real-life work scenarios, equipping them with the necessary skills and experiences to thrive in their chosen fields.

One shining example of the programme’s success is Lewis Wise, a valued Norse Group employee for an impressive 11 years and now works as an assistant print operative at Interprint. Having started his

Our support for the ‘Work Matters’ programme underlines our belief that everyone has unique talents that can contribute positively to our organisation and society.

In line with our ‘improving people’s lives’, Norse Group’s participation in ‘Work Matters’ reinforces our commitment to inclusivity and equality. With every Work Matters student we support, we aren’t just changing lives but also building a stronger, more inclusive community. And isn’t that what social impact is all about?

If you would like one of our interns placed within your business area, please get in touch with Nicola Gallagher at Nicola.Gallagher@ccn.ac.uk.

Remember, your decision could spark the beginning of a fulfilling career for a young adult, just like it did for Lewis!

T O P I C : W O R K M AT T E R S

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When we think of ‘social impact’, we often consider charitable donations, volunteer work, or fundraising. But it’s more than that; it’s about making a genuine difference in our local communities.

It’s about creating opportunities and championing inclusivity, enabling everyone to contribute to our society and realise their potential regardless of their circumstances.

One way Norse Group achieves this is through ‘Work Matters’. This crucial inclusive learning initiative helps young adults with special educational needs learn essential life skills and enter the workforce.

Previously known as ‘Project Search’, the Work Matters programme is a partnership with City College Norwich. It supports young adults with learning difficulties/disabilities and enhances their employability and life skills.

We strongly believe in the value of diversity and the strength that comes from different perspectives.

The ‘Work Matters’ programme

journey through the ‘Work Matters’ scheme, Lewis’ story is a testament to the programme’s impact.

In reflecting on his experience, Lewis, who has Asperger’s Syndrome, a form of autism, said, “The support and mentorship I received through ‘Work Matters’ were life-changing. It provided me with the skills necessary for my role and a confidence boost that has helped shape my career with Norse Group. I can’t thank them enough for this opportunity.”

Norse Group is not alone in these efforts. ‘Work Matters’ success depends heavily on organisations like ours willing to offer placements and, more importantly, a supportive environment for these young adults.

Nicola Gallagher, who is part of the team running the programme, stressed the significance of this collaboration.

“Over the years, we’ve seen countless students flourish within their work placements with Norse Commercial and Norfolk & Norwich University Hospital. Norse’s commitment to providing a nurturing environment has been a key factor in this success. The students gain valuable employability skills and life experiences that boost their confidence and prospects for the future.”

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GROUNDS

PLEASE GIVE US AN OVERVIEW OF YOUR ROLE.

Move aside Alan Titchmarsh and Charlie Dimmock; we caught up with Grounds Operatives Jen and Darrell at Whitlingham Hall.

WHAT DO YOU ENJOY MOST ABOUT YOUR JOB AND WHAT SKILLS DO YOU NEED TO SUCCEED?

As part of our role, we care for the grounds within NorseCare sites. Our day-to-day responsibilities include mowing lawns, maintaining flowerbeds, pruning hedges, trimming shrubs, weed removal and equipment maintenance.

If we spot any trees that need treatment or are dead, we report this to the Arborist team.

If we have some free time, we provide additional assistance for customers.

Recently, we cleared some bed areas so NorseCare residents could grow vegetables and herbs.

The best part of working within Grounds is being outside and seeing nature daily. We are particularly fond of birds of prey and even have a monocular for bird spotting!

To work within Grounds, you need common sense, a good knowledge of plants and when to cut certain things. Teamwork is essential, and having a good partner helps! Finally, pride in your work and enthusiasm for getting your hands dirty.

HOW DO YOUR DUTIES CHANGE THROUGHOUT THE SEASONS?

Locally, Sloughbottom Park is very pleasant. If you’re looking to travel further afield, Vigeland Park in Oslo, Norway, has beautiful trees and many statues.

In Spring, everything starts to flourish, including weeds that need removing.

As summer arrives, we spend a lot of time cutting grass; unless the weather is hot and dry, as this can damage the grass.

Towards the end of summer and early autumn, leaves start to fall, so our time is spent clearing leaves, and we also start to prune.

Winter involves tidying and getting ready for bird nesting season.

WHICH GREEN SPACES WOULD YOU RECOMMEND VISITING?

TURF TERMINOLOGY

TOPIC: MEET THE TEAM

Mow your lawn frequently and avoid mowing more than a third off the height of the ‘sward’.

Keep your flower beds weed-free and mulch; if you have enough room, keep an area free to plant wildflowers, which support pollinators such as bees and butterflies.

GRUBBING

IS WHEN YOU DIG UP ORGANIC MATTER, SUCH AS TREES, STUMPS, AND UNWANTED SHRUBS, TO REMOVE IT FROM THE EARTH.

MULCHING

IS WHEN YOU PLACE A LAYER OF ORGANIC OR INORGANIC MULCH OVER SOIL AND AROUND PLANTS TO SUPPRESS WEEDS, LOCK IN MOISTURE, AND CREATE A BARRIER AGAINST WIND AND DIRECT SUN.

AERATING

IS WHEN YOU CREATE SMALL HOLES IN THE SOIL, TO ALLOW AIR, WATER, AND OTHER NUTRIENTS TO ENTER THE ROOTS.

FORCE

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WHAT ARE YOUR TOP TIPS FOR KEEPING GRASS AND FLOWER BEDS LOOKING HEALTHY?

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ISSUE TWO

Your Norse Keeping you up to date with the latest Norse Group News

NEXT ISSUE

E N V I R O N M E N TA L , SOCIAL AND GOVERNANCE Shaping Tomorrow: Norse’s Innovative ESG Initiatives

COMING OCTOBER 2023!

ROSPA Gold Award

Skills Hub Rebranded

NEWS’ New Delivery

The Group has received a RoSPA Gold Health and Safety Award.

Say ‘hello’ to the Norse Group Learning & Development team!

The team welcomes four new JCB Waste Handling Machines.

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BUSINESS UPDATE

ROSPA The Group has received a RoSPA Gold Health and Safety Award for working hard to ensure its staff get home safely to their families at the end of every working day.

Roger Smith, Director of Safety, Health, Environment and Quality (SHEQ) and SHEQ colleagues Group Health, Safety and Environmental Manager, Rob Dent and Oliver Syrett, Deputy Group Health, Safety and Environmental Manager, collected the award in London on Tuesday, 16 May 2023 on behalf of the Group.

Organisations receiving a RoSPA Award are recognised as world health and safety practice leaders. Every year, nearly 2,000 entrants vie to achieve the highest possible accolade in the UK’s longest-running H&S industry awards.

Fresh Ideas Feeding Minds

WELCOME BACK! SIMON BULLIMORE Norse welcomes back Simon Bullimore as he now takes on the position of Group Head of Procurement.

Simon joined the Group in 2015 as the Procurement and Contracts Manager for NorseCare, following 20 years of experience in defence procurement and the private sector.

SKILLS HUB IS NOW NORSE LEARNING & DEVELOPMENT The team first introduced their upcoming name change in April’s issue of The Exchange.

The Skills Hub will now be known as Norse Learning & Development.

This rebranding is part of our ongoing efforts to reflect better the team’s structure, organisational goals and objectives and to serve our colleagues throughout the Group better.

The Learning & Development team are excited about these changes and

During COVID, Simon spearheaded the support for PPE procurement for the whole Group, seeing him transfer to the Group Strategic Procurement Manager role. Simon left in 2022 but returned to the Group to lead our Procurement team in 2023. With his expertise, Norse is confident the department will go from strength to strength and would like to officially say ‘welcome back’.

hopes to support you better as you work to grow your skills and develop your career. Their new structure and focus will help provide you with even more valuable resources and support, and they look forward to continuing to work with you in this new capacity.

SHAPING YOUR FUTURE.

WANT TO TAKE THE NEXT STEP IN YOUR CAREER?

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BUSINESS UPDATE

COLD COMFORT’S UK LAUNCHES ’WEATHER GAMES’ Norse supported Cold Comfort UK by sponsoring the Weather Games event this year. Cold Comfort has been at the centre of the UK winter service sector. It remains the only conference in the UK focused on delivering insight and best practices in the winter service sector.

DONATE STRAIGHT FROM YOUR PAY BEFORE TAX CAF Give As You Earn is the leading UK workplace giving scheme that enables you to give to any UK charity straight from your salary.

Donations are tax-effective because they are taken before tax is applied, which means the charity get more of your donation and it costs you less.

For instance, if you are a 20% taxpayer, 80% of your donation amount will be taken from your salary and 20% will be taken from the tax which would have gone to HMRC. To find out more, visit cafonline.org

CELEBRATING DIVERSITY AND INCLUSION Supporting LGBTQ+ employees is not only the right thing to do but also crucial for the success of our organisation as we strive for equality and human rights.

Since the inaugural UK Pride march in 1972, significant strides have been made for LGBTQ+ rights.

The lifting of the ban on LGBTQ+ individuals serving in the armed forces in 2000 and the 2003 legislation against workplace discrimination based on sexual orientation were crucial milestones.

The Gender Recognition Act in

The annual conference leads the debate on the winter service sector, providing the highway and transportation industry with the only specialist conference dedicated to winter services.

This year saw the first ‘Weather Games’, considered the first national highways resilience exercise – allowing public and private sector delegates to participate and prepare for extreme weather.

Senior local authority representatives and private sector contractors attended the event from across the UK. Norse were excited to sponsor the event, with CEO Justin Galliford providing the opening speech to the Weather Games on the second day.

2004 granted full legal recognition to trans individuals in the UK, while the Equality Act in 2010 reinforced equal treatment across various domains, irrespective of sexual orientation.

Studies highlight the challenges faced by LGBTQ+ individuals in the workplace. Many still feel compelled to conceal their true selves, and negative comments from colleagues remain a prevalent issue.

At Norse Group, we aim to foster a culture of empathy, respect, and acceptance. By challenging stereotypes, promoting open dialogue, and providing ongoing education and support, we create an environment where everyone can be their authentic selves and feel valued.

We believe that diversity is a strength. When LGBTQ+ employees are accepted, they can fully engage and contribute, leading to increased job satisfaction and overall well-being.

During June’s LGBTQ+ Pride month and beyond, we are dedicated to supporting our employees and communities and eliminating discrimination to create a brighter future for everyone.

MANAGEMENT ESSENTIALS – REGISTER YOUR INTEREST TODAY! Our updated development programme, Management Essentials, has been designed to empower existing and aspiring managers to take charge of their professional development.

NEWS WELCOMES DELIVERY Norfolk Environmental Waste Services (NEWS) has taken delivery of four new JCB Waste Handling machines at two transfer stations in Norfolk.

This million-pound investment from Norse will assist our two NEWS sites deliver our domestic waste contract for Norfolk County Council and Dry Mixed Recyclable contract for the District Councils.

Our sites at Caister and Kings Lynn each received a JCB 437 HT Loading shovel and a JS20 Materials Handler. These sites handle over 100,000 tonnes of waste within their contracts, including black bag domestic, dry mixed recyclables, food waste, garden waste collection, street sweepings and Recycling Centre material.

These machines can move and stockpile materials before loading them for onward transport to treatment facilities across the UK. The end destinations include the NEWS Material Recycling Facility at Costessey and Energy-from-Waste facilities in the Midlands.

These will replace the JCBs, which have served NEWS well for seven years. With continuing long-term contracts, the new machines will allow NEWS to deliver a quality service for its partnering Councils.

This year, we are excited to announce that the programme is fully flexible, allowing you to personalise your development path and unlock your full potential as a manager.

If you’re interested in participating in Management Essentials 2023, the first step is to register and complete the selfassessment. Once you have finished the self-assessment, a second assessment will be sent to your line manager for completion.

After collecting and reviewing both

assessments, the Learning and Development team will finalise the enrolment process and confirm your participation in the program.

We encourage all aspiring and current managers to take advantage of this opportunity for growth and development.

Management Essentials 2023 will equip you with the knowledge, skills, and tools necessary to excel in your managerial role and make a positive impact within our organisation.

If you would like to connect with a Learning & Development Team member to discuss the opportunity further, please email LDTeam@norsegroup.co.uk.

MANAGEMENT ESSENTIALS

REGISTER NOW!

C O M M U N I C AT I O N S | M A R K E T I N G | D E S I G N

Sustainability Begins Today:

ESG & Our Future Have you ever heard of the term ‘ESG’? No? Well, don’t worry; we’re here to enlighten you!

Here’s how Norse Group is committed to the ESG promise:

ESG & OUR FUTURE

WE BR I NG ID E A S TO LI F E

ESG stands for Environmental, Social, and Governance, a magic formula for creating a better world. At Norse Group, we’re proudly embracing ESG, not just for our benefit but for the communities we serve and for future generations.

In simple words, we care for the planet (Environmental), the people (Social), and we do it all responsibly (Governance).

1 Reducing energy

consumption and waste

2

Keeping our air, land, and water clean

3 Valuing our relationships

with employees, suppliers, and customers

4 Following sound business

practices for transparency and fairness

5

Aiming for a carbon-neutral footprint by 2050 or sooner

But why is this so important?

We like to think of it as ‘futureproofing’. It’s about ensuring that our children and their children inherit a healthy planet and a fair society.

Now, we’re not just talking the talk; we’re walking the walk.

Our talented team combines creative ideas, diverse skill sets and technical knowledge to ensure every project is managed efficiently to achieve the best result.

Let’s communicate: communications@norsegroup.co.uk

What does this mean for you?

It means you’re part of a bigger mission that goes beyond your daily tasks. We’re aiming to achieve a carbon-neutral

footprint by 2050. And we’re serious about combating climate change and working towards a sustainable future. Your role contributes to making a positive change that will ripple out into our wider communities and into the future.

Are you eager to get your children involved in ESG and

explore their understanding of sustainability? Turn to the next page for an exciting opportunity!

If we’ve piqued your interest in ESG, stay tuned. Our next issue will be dedicated entirely to this important subject.

Let’s look forward to building a sustainable future, one step at a time.

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Draw Your Future and Win an iPad Mini!

COMPETITION

Want to win ? r e b m e m e r o t A day To WIN your choice of experience from Red Letter Days*, simply scan the below QR code and submit your answer the following multiple choice question: Q: What was Work Matters previously known as?

A: Employment Essentials

• B: Project Search • C: Career Pathways

DO YOU HAVE A STORY TO SHARE? Tell us and YOU might be featured in the next issue.

Email your content to onemagazine@ norsegroup.co.uk

PUBLISHER Norse Group Ltd, Fifers Lane, Norwich, NR6 6EQ EDITORIAL & CREATIVE Melissa Moodey – Editor Craig Pearce – Lead Designer Adam Buxton – Lead Creative Designer Lee Blanchflower – Photographer Steve Adams – Photographer

£2 50 GI

The future of our planet is in the hands of our young ones.

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We’d like to see drawings of what a green future looks like to our young artists! We’re hosting a drawing competition for ages 4-7 years, 8-11 years, and 12-16 years.

The lucky winners from each group will not only win an iPad mini, but their winning drawings will also become part of an external PR campaign across all our sites in the UK.

How to enter: Have your children draw their ideas on an A4 piece of paper and submit their entries to cheryl.thomas@norsegroup.co.uk. All entries must be submitted by the deadline of Friday, 4 August 2023, and winners will be announced by Friday, 1 September 2023. Let’s get our children involved, and who knows, your child’s imagination could be the blueprint for a sustainable future!

FT

VO U

CH

ER

ARTICLES AND FEATURES Justin Galliford Rick Necchi Sian Brooks Amber Lawrence Amber Mackenzie Kimberley Dunthorne Nourishing Norfolk Nicola Gallagher Lewis Wise Roger Smith Ahmed Joji MY ESCAPE PHOTOSHOOT Abigail Grand Rick Necchi Sian Brooks PRINTED BY Interprint

Congratulations to Rhona Dunthorne, Lauren Galer, Maxine Morgan, and Mathew Edey who were our four lucky winners in Issue 1!

TERMS AND CONDITIONS: INTRODUCTION By participating in the competition, you are agreeing to these competition terms and conditions. The competition is being run by ONE MAGAZINE. ELIGIBILITY TO ENTER The competition is open to all Norse Group employees over 18 years of age.By entering the competition, you confirm that you are eligible to do so and that you are eligible to receive any prizes that may be awarded to you. There is a limit of one entry per person and the competition is completely free to enter.

CLOSING DATE: competition closes at midnight on Monday, 24 July 2023. Entries received after this date will not be counted. THE WINNING PRIZE is one Virgin Experience Gift Voucher worth £250. The use of specific brands as prizes by ONE MAGAZINE does not imply any affiliation with or endorsement of such brands. The prize is non-transferable and non-exchangeable, and no cash alternatives will be provided. We reserve the right to substitute prizes of equal or greater value if circumstances beyond our control require doing so. ONE MAGAZINE’S decision on any aspect of the competition is final and binding, and no correspondence will be entered into about it. WINNER ANNOUNCEMENT The winner will be chosen at random and notified via the email address provided on Friday, 14 July 2023. ONE MAGAZINE will make two attempts to contact the winner via email or phone. If the winner does not respond to the emails informing them of their win within 14 days of the second email, they forfeit their right to the prize, and ONE MAGAZINE reserves the right to select and notify a new winner. DELIVERY OF THE PRIZE The winners will allow 14 days for the prize to be delivered, otherwise alternative collection or delivery arrangements can be made through mutual agreement. DATA PROTECTION AND PUBLICITY You agree that any personal information that you provide when entering the competition will be used by ONE MAGAZINE for the purposes of administering the competition and for the other purposes as specified in our Privacy Policy. All entrants may request information on the winning participants by emailing onemagazine@norsegroup.co.uk. The winners’ first names and job titles will be announced on the Norse Group Intranet. LIMITATION OF LIABILITY ONE MAGAZINE accepts no liability for any damage, loss, injury, or disappointment suffered by any entrants as a result of participating in the competition or being selected for a prize. GENERAL ONE MAGAZINE reserves the right, at any time and without prior notice, to cancel the competition or amend these terms and conditions.

*Value up to £250

PLEASE NOTE: OPINIONS EXPRESSED IN ONE MAGAZINE ARE NOT NECESSARILY THOSE OF NORSE GROUP. ©NORSE GROUP.

“NOT ALL HEROES WEAR CAPES” SEE YOU FOR ISSUE 3 IN OCTOBER 2023!

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JOIN US AS WE SUPPORT

Macmillan’s World’s Biggest Coffee Morning on

Friday, 29 September 2023!

Keep an eye out for more details of Norse Group events and activities happening in your area.