MyDining Pocket Guide

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MyDining Help Desk vailable 24 hours a day, 7 days a week. For all technical, application, and interface A questions or concerns, the help desk should be contacted FIRST. The help desk will resolve your issue or escalate to the appropriate MyDining team for resolution. Required information when submitting a ticket: • Facility SAP / Unit # • Contact information to include: ​​- Facility Name ​​- Requester Name ​​- Requester Contact Number ​​- Requester Email ​​- Alternate contact for follow up support • Issue isolated to single user experience or multiple user experience at the business facility level • Duration of Issue • New Issue or Legacy Issue

877-433-2939

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