We the People - Spring/Summer 2023 Issue #16

FOR 10+ YEARS OF SERVICE

thank you thank you

MAY JUNE

Doug Bean

Thomas Tinker

Brian Ramey

Brad Shelton

John Faile

William Hales

Phillip White

Gary Keown

John Wallace

Terry Dotson

Johnny Britton

Charles Thompson

Frank Tenney

Harry Garrett

Nicholas Crowder

Kevin Meadows

Jay Haga

Without the hard work and dedication of our employees, our success at Worldwide Equipment would not be possible. Day in and day out, our employees remain committed to the highest standard of excellence. WE extend our greatest appreciation to those who have been with us through it all.

JULY AUGUST

Jeff Taylor

Guy Baldwin

Sean Jones

Phillip Craig

Anthony Bain

Michael Molinari

William Bentley

Bryan Edney

Dana Mink

Keith Blazier

Scott Pekar

Joseph Waddell

Patrick Thomas

Billy Burdine

Zabe Hurtt

Harold Sloan

Jerry Billips

David Gates

Benny Artis

Jeff Hitch

Pam Norman

Audrey Pratt

Jo Ann Proffitt

David Brock

Greg Benson

Nannie Jackson

Carl Varble

Allen Richards

Jim Kessler

Darin Tedder

James Farrow

Jeff Hatfield

Michael Alder

Tennis Maynard

Denise Newsome

Jackie Banks

Zachary Lozan

U N I O N STATE OF THE

who helped shape our business thoughts; the locations that were added in the early growth of the company; and the areas where we were successful, and in some cases not so successful, that provided valuable lessons.

Scott Blevins President / COO

Hello,

Welcome to the spring edition of WE the People. My hope is you are enjoying the season change and you are just as excited as I am.

Several of the past editions of WE the People included some history of the company in this space. Names of leaders, names of team members, names of customers, and dates that were important to our success. Acknowledging our roots, what made us successful, with an effort to try to identify and describe how WE became WE “a group of people that includes me.”

I appreciate the opportunity to learn about those

From my chair, I can cheer the loudest for the success of our company and each of our folks involved. I get to witness the daily performance of all the business units. I see so many wonderful things our people do to assist customers in their successes, like finding that much needed part or staying a little later to ensure the truck repair is completed so a driver can finish the delivery or get back home to the folks they love.

I see customers that can finally acquire that new or used truck/trailer for the first time or add units to their growing company.

All those things and more do not happen on their own. Someone takes pride, someone cares.

When I first started in this crazy business 36 years ago, I just needed a job. I had a wife and a son and no health insurance. I was concerned for my family. WE did not have enough money to get sick. Could not afford to go to the doctor for a fever that would not go away, or something even more serious or scary.

I soon discovered I was surprisingly good at my job. I liked what I did each day and the folks I worked for liked it too. Sometimes they would even tell me that.

I got to know our customers. Our dealership sold them parts and fixed their trucks. Occasionally, I was able to get behind the wheel and deliver a new or used truck and/or trailer to a customer. Maybe it was because they could not find someone else to drive. Maybe it was because a customer liked me, or maybe it was because I was simply trying to pay my bills and make more money by helping.

Thirty plus years ago, I was introduced to Terry Dotson. Terry was going to purchase the dealership where I worked. While I was reluctant at first, I quickly found a place where I felt like I belonged.

I was able to become part of something much bigger. Worldwide Equipment became a place where I could collaborate with others, learn something every day, and then put those things to work helping customers and team members be successful.

I had a purpose. I could make an impact, and the potential was limitless. There was a time in my life I did not feel that way. Our company allowed me an opportunity to make a difference.

Today, our company has grown considerably. Hundreds of folks have found a place where they can have a purpose, make an impact, and have the potential to achieve their wants and needs.

Whatever those things are, the opportunity is here.

WE very recently completed our FY2023 accounting period. Many records were broken this past year. Our parts departments and service teams set monthly records for revenue. Our mobile service operations continue to grow and prosper. This too did not just happen, someone took pride, someone cared.

Today WE have more technicians, more mobile service vehicles and more outside parts salespeople than ever before in our history. This past year WE invested more in training and development than ever before. Our commitment to developing and improving has never been greater.

However, our industry continues to change. Regulations regarding emissions, electric vehicles, alternative power, trucks without drivers, and artificial intelligence to plan routes and deliveries are in constant industry news. The pressure associated with adopting and implementing these options will only increase. Having the training and the knowledge to assist our customers will continue to add to our value proposition.

Our company continues to grow to meet the needs of our customers. Plans are underway soon to begin construction for a new dealership facility in Valdosta Ga. This past year WE increased our

outside parts sales team by twenty-one members. Our forecast for this coming year calls for twelve more to meet our needs.

Today, WE have over three hundred service and body shop technicians, with more needed in most, if not all, locations. Our adoption of customer communication during our service repair process is working. WE will add Premier Care Gold and Certified uptime centers in several locations this year.

WE have made significant changes in our Full-Service Lease and Rental offerings. WE have identified the segment of business that fits our ability to support and service customer needs. While there is much to do, WE can see the impacts of those changes.

This past year, WE sold all the new trucks that were allotted. WE were unable to meet some of the customers’ needs due to our inability to secure more new truck production from our manufacturing partners. I believe this will continue to be a challenge this coming year.

WE have our first battery electric vehicle on order. WE will have a minimum of two dealerships that will be EV certified to sell and service batteries and electric vehicles. The dealership will include charging stations to support the customers and products.

This too is a significant investment, and WE expect a reasonable profitable return.

What will the future bring to Worldwide Equipment? Maybe the question

What will the future bring to Worldwide Equipment? Maybe the question is better asked as “what will Worldwide Equipment bring to the future?”

is better asked as “What will Worldwide Equipment bring to the future?”

WE will continue to keep our eyes on the horizon for new markets and new products.

WE will continue to offer training and development opportunities for all employees.

WE will continue to provide a workplace environment that is safe and secure. A workplace for collaboration, learning, and engagement.

WE will continue to provide opportunities for people to find success with their wants and needs within our company.

WE will continue to look for and provide solutions for our customers’ transportation needs and provide value to their operations.

WE will continue to look for improvements in processes and procedures.

WE will continue to provide the very best of quality tools WE can afford (a lesson my grandfather taught me).

WE will continue to ask that each of our team members be the very best they are capable of being for them and for our company.

I am not entirely sure what fuel will be in the tank of tomorrow’s trucks. I am unsure what the

motor or transmission of power will look like. I am unsure what the cab, sleeper, box, or bed might be. I am sure there will be a need for someone to sell it, or sell parts and pieces of it, and someone to service, repair, and support it. I am sure it will be WE, a group of people that includes me.

I am enormously proud of the performance and accomplishments of all our employees and teams. Understanding and accepting our process and procedures has provided the resources necessary to achieve our results.

I want to thank all our team members for the things they do each day, both big and small to ensure our success today and for our future.

WE, this group of people that includes me, is incredibly special to me. Allowing you and me to have a purpose and make an impact, with the opportunity to achieve the things WE want and need in our personal and professional lives.

Thank you for allowing me to be a part of this group.

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Congratulations to Stacy Evans , the office manager for Spartanburg and Greenville, who graduated from Leadership Spartanburg through OneSpartanburg. She completed an eight month program teaching on Talents, Place/Community, Economy, and much more! Stacy said, “This was a great experience and introduced me to other community leaders as well as taught me so much about the city in which I live!” The class was split into teams and each team had to do a service project. Stacy’s team raised $6,000 for PS, I Love You Ministry which supports foster parents and children.

BY THE PEOPLE FOR THE PEOPLE

good eatin’ & dancing

GOOD COMPANY QUEEN

WE enjoyed an “Employee Appreciation” lunch put on by Bumper to Bumper, one of our long time Body Shop vendors. WE enjoyed some good ol’ southern fried catfish, crappie, and chicken fillet.

on the road to SUCCESS

Congratulations to Randy Reid, service technician, for completing yet another KW training course! Randy is well on his way to filling up our “Training Success” wall with his many certificates!

Congratulations to AJ ( Kristen Benton’s daughter and Kiana Benton’s sister)! AJ and her high school dance team placed 3rd in 5/6A Pom routines at the State competition back in February.

Pictured : Tim Cothren (left) Randy Reid ( right)

family fun IN THE SUN

WE hosted our annual Family Fun Day at Wild Adventures Theme Park in Valdosta, Ga. This event celebrated the success of all of our employees and their families with a day of wild, safari fun! The day was filled with exciting rides, splashing lagoons, and finding a furry friend or two.

SUNSHINE

Laura Mulgrew and family welcomed another beautiful baby girl, Abigail Faith Kane, into her family on January 23. Abigail has already brought more love and joy into their lives. Congratulations! We are excited to see more of your journey.

you are our merry keep em’ sic’

CHRISTMAS ROLLING

Valdosta celebrated with a Christmas lunch and a secret Santa present exchange.

Nolan Jackson ( Clint Jackson’s son) placed 4th in the Pepsi sponsored Georgia State Bowling Tournament held in Savannah, Ga. on 4/22/23! Congratulations, Nolan!

Mike Apple celebrating the Georgia Bulldog’s National Championship win!

douglas, ga

taking care of BUSINESS

Donald Spradlin , service technician, working to rebuild a Cummins X15 this past April.

friends & family the BEST GIFT OF ALL

Douglas celebrated with their annual Christmas dinner. They had a wonderful night of family, friends, and fun to get into the holiday spirit.

DIVERSITY

WE “Rocked our Socks” to advocate and celebrate our “extra” WE little ones, Chapyll ( Joey Silas’ granddaughter ) and Destiny ( Kristen’s daughter and Kiana’s sister )! March 21st is observed globally as World Down Syndrome Day to raise public awareness and create a voice advocating for the rights, inclusion, and well-being of people with Down Syndrome. This date being the 21st day of the 3rd month was selected to signify the uniqueness of the triplication (trisomy) of the 21st chromosome which causes Down Syndrome. Socks are used because of the similar shape to DNA strands.

celebrate GOOD TIMES

WE Managers, along with their significant others, gathered together for their annual holiday dinner to celebrate the accomplishments of the GA team throughout the entire year!

lowmansville, ky

wild & FREE

Jimmy Cole & Brian Ramey of Lowmansville participated in the No Shave November. Lookin’ great, fellas!

joy to the gobble

Eddie Lemaster was so ecstatic for Christmas to head his way!

kids

are the

FUTURE

Wilburn Turley starts the training young these days! This way they are trained the WE way.

no shave

WORLD GOBBLE NOVEMBER

Tim Martin Louisa’s No Shave November participants (left to right): Tennis Maynard, Wilburn Turley, Tim Martin, Matt Lemaster, Anthony Daniels, & Eddie Lemaster

we are PREPARED

WE Louisa decided it was time to be prepared for disaster and began tornado drills. They also installed a buddy system to make sure everyone makes it out safely.

diy CRAFTING

WE had some pallets left over and decided to reuse a few to spruce up our landscape and cut the rest up for firewood.

Lisa Moore’s 7 year old great-nephew tagged his first turkey during youth season! Way to go!

our people make IT HAPPEN

Jim Dotson reppin’ Mack in the field while hyping up his daughter, Carli, before one of her volleyball games.

celebrating the best OF THE BEST

Congratulations to Annette Bramlett for earning her spot on the PACCAR President’s Award Circle Standings in February. This award recognizes the top 30 franchise salespeople by unit count funded for the calendar year.

welease london

certifying DREAMS

Congratulations to Brandon Davidson for completing the Paccar MX Basics and Engine Training! Brandon is one of our technicians out of London, Ky. who is making great efforts on completing all types of training in WE. Way to go! WE are proud of you!

thankful & BLESSED

Thanksgiving celebration 11/22 with a HUGE thanks to James Barnett on a delicious spread. WE are thankful for you!

Shout out to Barton, Jerry, Heather, Zack , Brock, & John hard at work during inventory back in January

HARD THIS GUY?

happy

60th

BIRTHDAY

Happiest of birthdays to Tammy Ausmus! We hope you were able to have the best celebration and that all your birthday wishes came true!

have you seen

Does anyone know who this fella is? You might be surprised to know this is Josh Ayers!

WE

all

the

MARVELOUS RETIREMENT

best for a RODEO

wish you the very best!

Cayson’s first

Happy first birthday to, Cayson Scott, Tammy Ausmus’ grand-baby! WE hope you had a rootin’ tootin’ good time!

happy

BIRTHDAY

April is birthday month for these three amigos. Happy Birthday to

memories are FOREVER

A good way to appreciate the present is to look back at the past. Enjoy this throwback submitted by the always fabulous Tammy Ausmus.

would like to congratulate Sheila Hodge on her retirement! WE added a throwback with a broom in her hand but WE’re sure she looks good now in her rocking chair! Happy Retirement, Sheila! WE

reaching for the STARS

To celebrate John Shoffner’s launch and mission aboard the ISS, and to promote engagement opportunities between the students at Middlesboro High and the astronauts during his mission, several art students designed a logo that will be featured on patches or the astronauts space suits! Under the direction of their art and STEM instructors, Taylyn Ayers ( Josh Ayer’s daughter) and two other students worked to produce this digital artwork with the slogan “Beyond the Crater.” Taylyn, what an out of this world accomplishment! WE are proud of you!

your work makes

A DIFFERENCE

WE want to thank Larry Goodman (pictured) for his 33 years of service AND Roy Holland for 15 years of service! Thank you for what you do everyday!

comes SANTA CLAUS

Congratulations to Brooke Sexton, Tammy Ausmus’ daughter, and her new husband! WE wish you both the very BEST!

here

Cayson Scott, Tammy’s Ausmus’ grandson sure loved Santa! WE think he may have figured out who Santa was!

YOU

WE served hamburgers, chips, cookies & a drink prepared by a local church. Proceeds went towards a fundraiser for a mission trip. WE took time to show appreciation for our employees and a good deed for one of our local churches. WE also shared in a wonderful Thanksgiving and Christmas meal to celebrate the holidays.

we appreciate GRANDPA

freedom FIGHTERS

WE wanted to extend a big thank you to our Somerset veteran’s Barry Holman, Brian Heath, & Glenn Mounce WE thank you for your sacrifices and service to our country!

beautiful

a proud

Proud Grandpa Barry Holman had a visit from his handsome little grandson, Ellis.

kenworth BABY BOY

Congratulations Dusty & Nancy Branscum on the birth of your son, Marc Levi Branscum! Marc was born 3/5/23 weighing 8lb 10oz & 21 in. long

READY

Congratulations to Dana Mink for successfully completing Kenworth’s Service Advisor/Foreman Certification Program. David Daugherty presented her with a plaque on April 24th.

happy birthday TO YOU

May your day be filled with joy & laughter as you celebrate! May you eat, drink, and make merry because you deserve all of that and more on your birthday!

2022 Birthdays

2023 Birthdays

Randy Thacker

Joey McFarland & David Daugherty

Garrett Robertson &Doug McMullin Hazel Ball

David Tillet

welcome

to the

DREAM TEAM

WE want to welcome our new technicians Eric Taylor & AJ Coyle, new parts outside sales person Jennifer Ragon, and new parts department employees David Besaw, Any Randall, August Blue, & Kevin Lint, shipping and receiving employee Adrian Baker, and new technician Seth Harlow.

FUTURE

Service manager Charlie Overbee and technicians Mike Brumfield and Aaron Doyle at the Montgomery County Career Technical Center back in December.

elevating

recruiting the HIS CAREER

Congratulations to AJ Coyle, on his promotion to Service Foreman! WE are proud of you and look forward to your success in your new position!

Jennifer Ragon

Eric Taylor & AJ Coyle

David Besaw , Any Randall, August Blue, and Kevin Lint

Adrian Baker

Seth Harlow

Did you know?

The first semi truck was invented in 1898 and was manufactured the following year. In Ohio, Alexander Winton was a “horseless carriage” manufacturer (to us, that’s making cars) and when his business sold their first carriages, they wanted a more efficient delivery method to get them to their customers.

invest in

Way to go Bryan Schwarm! Brian received his Parts Operation Masters certificate. WE’re proud of you!

EXCELLENCE BIG DREAMS

dream big

Congratulations to the parents of little Kaden David Cornett born weighing 7lbs and 5oz.

small feet

WE welcome Raelynn Lavon Ann Jordan (Justin Baker’s granddaughter) who was born on June 23, 2023 at 8lbs 5.3oz and 20 inches long.

LITTLE ONE THE TEAM

welcome to

WE welcome our new Dayton office manager Rachael Lewark!

WE’re happy you’re here!

THEY SERVED

Honoring our Veterans, WE thank you for your service: Jacob Glenn, Jeff Hitch, Matt Montgomery, Greg Hunter, Jim Praeter, Jim Glenn, Gary Madison, Brandon Pangallo, Frank Eicher, Ken Gilliam Jr., Will Bentley, and Donnie Proffitt.

the results are in NOVEMBER no shave

November is the month to raise awareness - and hairy-ness- for men’s prostate cancer. Cincinnati was full of wild and free beards by the end of the month!

santa claus

CAME TO TOWN

WE brought in the holidays with our Brunch with Santa event. Joe Arnold dressed up as Santa Claus, and with some help from our elves, Miley Blake, Brooklyn Gurr, & Marlee Decker, we were able to have some holiday cheer to close out the year!

BRACES

Miley Blake got her braces off after two years! Our medical insurance really pays off!

Meet Allie Daria, one of several helpers at New Path. New Path is an Orphanage here in Cincinnati that help with all types of families and children. WE teamed up this year with our Lexington division to help provide gifts for the children.

Thank you Michelle Segress for your help!

singing christmas

for the so long CHILDREN CAROLS ALL DAY

Miley Blake’s praise class performed “Mary Did you Know?” in the bitter cold the Saturday before Thanksgiving at a local outlet mall. WE also had

merryCHRISTMAS

Our WE family celebrated Christmas by having a luncheon together. WE hope everyone had a wonderful holiday season!

training

Vendor night for Heavy Duty A/C on 4/25 was a success! Thank you Josh Peake for the amazing food you cooked!

lighting up the

HOLIDAY

WE participated in the Cayce-West Columbia Christmas Parade on Dec 10. It had a fantastic turn out and was fun to do!

gather here for

SMILES & JOY

Columbia enjoyed a delicious meal together for Thanksgiving on November 23. WE hope that the company was great and the food was delicious!

girls,

we

run

MATTERS THE WORLD

WE wanted to give a shout out to all the ladies here for International Women’s Month that was in March. Left to right: Pamela Glover, Ashley Towery, Tabitha Siede, & Janelle Howells

another year & ten years YOU’RE STILL HERE ALREADY?

Shout out to Joshua Silvers aka Maverick on being with the company for five years! Thank you for all you do, you are a wonderful asset to our team!

bundle of JOY

Shout out to Rob

on being with the company for ten years! Thank you for all your hard work and dedication! We appreciate you.

may the best PERSON WIN

participated as a judge in Greenville’s Technical College’s Skill Challenge.

Spartanburg’s own Keith

What a Cutie Pie!! Congratulations to Justin Staton and his family on their new addition. Cole Anthony Dominic Staton was born on 1/18/23 and weighed 7lbs 4oz.

Montgomery

Fullen

quality TRAINING

WE partnered up with the SC Trucking Association and Spartanburg was the host site for a Cargo Securement and Level One Inspections class.

hello

sc

skyrocketing

WORLD SALES

Welcome to the world Skylar Belle (daughter of Darby McJunkinns) . Miss Skylar blessed the world on January 23, 2023 weighing in 8lbs and 4 oz and 20.5” long

celebrating

YOU

Congratulations to Wade Wright! Wade came to work with Worldwide in August 2016 at our Greenville facility and transferred to the Spartanburg store when it opened in June 2020 and is currently the only Paccar Certified Master tech in our Spartanburg facility!

Spartanburg had record sales this year so WE celebrated with a cook-out. Good food and laughter is always a great combination! Who would have thought that Randy Downs and Rick Rice moonlight as chefs? Thank you for cooking!

TRAINING

WE hosted an A-Line Disk brake clinic with 75 attendees making it a big success! We cooked 145 burgers, gave out Kenworth swag for class participation, and everyone left with a certification of completion.

party like it’s your

BIRTHDAY

WE wanted to give a shout out to a few of our employees for their birthday! Happy Birthday to Steven Bateman, Daniel Carrol, Cody Maretti, and William Day

reppin’

at the

RODEO

Summerville had a display at their local annual Rodeo for Cowboys Express. They were able to get this truck in front of 4,000 people over the course of two days! What a great event!

make FUN

WE celebrated each other by taking the whole dealership to a minor league baseball game here in Summerville. WE had a fantastic evening that ended in fireworks! The kids even got to spend time with Charlie the Riverdog, the teams mascot.

hard work PAYS OFF

Chattanooga had a record breaking month back in December 2022 for our Service Department and Body Shop. They celebrated with hot dogs and hamburgers cooked by Bobby Bethune!

congratulations GRADUATES

WE also want to congratulate Logan Carroll (Josh Carroll’s daughter) for graduating Pre-K on May 12th. WE wish you luck on the beginning of your school adventures!

take me out to

earning it’s THE BALL GAME

STRIPES

Congratulations to Bryson Bethune (Bobby Bethune son) on graduating high school on May 26th. WE are excited to celebrate your successful high school career and to wish you all the best on your future endeavors.

Eylene and Willie enjoying a Look Out baseball game with the rest of the gang from Chattanooga. What a fun way to spend an evening!

Lebron Johnson, Chattanooga’s body shop manager, striping a truck to paint the fenders black. Great job!

NEW HIRES

WE want to welcome Austin Cochran and Michael Guffey to parts, Andrew Wright to the body shop, and Timothy Baca and Dalton Owens to our service department.

how precious learnin’ on

Sam and Becca Brown welcomed baby Indy into the world on February 20, 2023. Congratulations on a beautiful baby and a healthy delivery!

YOU ARE THE JOB

WE Chattanooga had a wonderful turn out for their A-line brake training event they hosted back in April.

be all you CAN BE

YOUR GRADUATION

Katelyn Rebecca Toussaint (Jim Toussaint’s daughter) graduated Cum Laude from Carson Newman University with a Bachelors of Science degree in Nursing. Congratulations Katelyn! WE wish you luck in your new career!

congratulations on FAITHFUL MAYO

Mackenzie Belt ( Laura Marsh’s granddaughter) graduated from US Army’s boot camp on May 18, 2023 and is on her way to Florida for Explosive Ordinance Disposal schooling. Congratulations Mackenzie! WE can’t wait to hear about your successes!

always cinco de

Thanks to Regina Amaro and Doug Hertel for thoughtfully putting together a Cinco de Mayo luncheon for the corporate office. The food and mocktail margaritas from Taco Madre’s were incredible!

Kyle and Gannon (Brandy Couch’s sons) have shown their dedication to the country by joining the US Marine Corps. WE are proud of you for your commitment and dedication!

madness for A CAUSE

Corporate office staged their own version of “March Madness” with 16 teams competing for bragging rights in a free-throw shooting competition. In the final contest, Amy Sharp and Regina Amaro won against Taylor Rogers and Kandis Kernan by just one basket! Besides having fun, the competition raised $309 for the March of Dimes.

truck PRIDE

Scott and Jen Blevins went out to WyoTech, a diesel college in Wyoming, while they were there for HDA. What a great experience: look at all the pictures they had from their trip!

office manager MEETING

FUN

In June, WE hosted the Office Manager Meeting in Knoxville this year. They were able to learn and be serious and have fun spending time together. WE were so happy to see everyone and host another successful event.

chasing DREAMS

Madison (Laura Marsh’s granddaughter) has been quite busy this year! She has been active in ballet, soccer and she also earned, along with four other students in the school, a space in their Hall of Fame! Way to go Madison! WE wish you success in everything you do!

we will MISS YOU

Tammy Ausmus wishing Regina Amaro all the best as she pursues a brand new career outside of Worldwide. WE all will miss you and wish you the best of luck!

a helping HAND

How princess Brandy Couch goes to lunch in Amy’s jeep. WE all need a lift every now and again!

teamwork makes the DREAM WORK crossville, tn

Knoxville and Middlesboro assisted Crossville at the Truck and Tractor Show. WE had a food truck, four sales trucks, and a lease truck. It had a wonderful crowd and they were happy to take part in a Crossville community event!

Tim Morgan, Jeff Taylor, Jim Toussaint, Robert Keagle, Blaine Shockley, Allen Gregory, Geno Colgrove, Matt Kooienga, and Jefferey Humphrey were in attendance for the event.

have a day

TO REMEMBER

Celebrating Sam Jagneaux and Robert Keagle with Danny Crowe ( store leader) who had birthdays back in March. WE hope it was a wonderful day guys!

Tim Morgan was promoted to Rental Manager back in March of 2023. Congratulations on your promotion, you certainly earned it!

livin’ for movin’ THE COUNTRY ON UP

Tim Morgan’s twins, Lee and Emilee are both now serving our great country in the Army and in the Navy! WE thank you for your dedication and service!

look out, WORLD!

Congratulations to Ted Miller on the birth of his first great grand baby! Ted and his family welcomed little Savannah Grace on April 13, 2023. How precious!

warmest

WELCOME

Celebrating Leslie Smith who is now the office manager for our Knoxville location!

Congratulations and WE welcome you!

CERTIFIED ABOARD

WE want to give an official welcome to Nikolas Peters who joined our Government Municipal Sales back in March. WE are glad you are here!

happy BIRTHDAY

Way to go Matthew Kooienga and David Jones on completing the Professional New Vehicle Sales Curriculum!

A big congratulations to Cody Hill on successfully obtaining his Volvo Professional Technician Certification! Way to go Cody!

FUTURE FLIES

Congratulations to Ray Brown on his first work-a-versary with us back in March! WE are so glad you are here!

WE wanted to wish everyone a belated happy birthday at the Knoxville location, we hope you had a fantastic day!

hard work and

DEDICATION PAYS OFF

Chris Roberts says he is proud of Matt Stykes for his efforts to complete his Master Pro Path training for Mack/Volvo. He has been WE for almost two years an is a fantastic tech to work with. Congratulations Matt! WE are proud of you and look forward to seeing your success within the company for years to come!

eat more

CAKE

WE would like to give belated birthday wishes to Caleb Ross (Spur), Greg Mullin, and Core Edwards. WE hope you all had a fantastic day full of fun and celebration!

big summer COOK OUT

Johnson City had a cook out for Summers Taylor and it sure looks like everyone had a fantastic time!

abingdon, va

congratulations and WELCOME

Abingdon added four new hires to the team, WE look forward to sharing in your successes!

cook out SEASON

Abingdon had a cook out on June 22, 2023.

gettin’ SKILLS

Congratulations to Chase Pendergrass who is Abingdon’s second Paccar Master Tech! Way to go, Chris!

we don’t STRIKE

OUT

Abingdon had a night of hittin’ pins and gettin’ wins! WE hope that they had so much fun on their employee outing!

one more

YEAR

WE would like to wish Mike Griffith a happy birthday and happy work anniversary! Mike has been with the company for seven years now, congratulations and thank you!

ON

Keldon Shiflett is a contest winner from Fred Eberle Technical Center in Mechanics. WE want to say congratulations and that WE are proud of you!

five year

MILESTONE

Herb Bleigh, best wishes as you continue to build your career with our team! Happy five year work anniversary!

here’s to

game 33 YEARS

Michelle Evans, thank you for all the work you put in over the years, we’re so thankful for all you’ve done for the company over your 33 years with us. Happy work anniversary!

time

FLIES

After five years with the company, thanks for still showing up and giving us your all Brandon Robinson ! Thank you for your dedication to the company and happy work anniversary!

WE would like to welcome aboard Patrick Warner, Keldon Shifflet, Aaron Hickman, Austin Riley, and Lydon Reinking to our service department, and Robert Leonard to our parts sales team. WE look forward to sharing all of your future successes!

out in the

COMMUNITY

Willie has been out seeing and selling to customers all spring! He attended a truck show in Marrietta towards the beginning of June, giving the opportunity to meet and visit with new customers.

you gotta be KITTEN ME

Meet Scott Sharp’s furry friend, Miss Mini-Muffin. On May 5th she turned five years old! Happy birthday Mini-Muffin! You are certainly adorable.

FY2024 Parts and Service Manager Kick Off

written by: Mike Apple

WE had all the Parts and Service Managers in Knoxville for a kickoff meeting in May. WE went over last year’s results and what WE will accomplish this year. WE went over new processes and procedures that have or will change in the next year. The meeting was well attended and there was much feedback and dialog on how to make Worldwide Equipment the best company it can be.

Last year, WE held 3 separate trainings in Knoxville, Huntington, and Macon for our Business Planning Workshop. WE taught the entire business planning process to each of our Managers and received a lot of feedback saying that this was the best training WE have had at WE! Each Manager that attended these trainings were given a challenge coin. The challenge coin is a reminder of the effort that was put into completing the training and the effort put into the business plan that was completed for each department. WE use the coin to remind us to get back to the basics and work our plan. WE have big goals that WE will accomplish this year. Thank you for all you do!

CUSTOME R TESTIMONIALS

Where would WE be without our customers? We always strive for excellence in customer service and want to make sure that each customer has the easiest, most enjoyable experience possible. When performance is especially stellar, WE always appreciate it when our customers drop us a 5-star review!

I wanted to let you know that I recently brought my truck in two times for warranty problems. I’m accustomed to dealing with mechanics unable of answering my questions or not interested in answering them at all. While at your dealership I met John and he not only answered my most technical questions, but was willing to spend time with me to address my concerns and potential solutions. We own a single truck and use it for RV service and I am very hands on with my equipment. His knowledge of the electrical systems and emissions equipment was very impressive and helpful for our application. I truly appreciate his knowledge and the fact that he would take time to chat with me knowing that I am a one truck operation as opposed to a fleet owner. Thank you for hiring employees that are properly trained and allowing them to share their expertise with customers. I have been recommending Matthew to anyone interested in a truck, but now I will be recommending your service department as well.

- Mark McKinney

Most pleasant experience I’ve ever had while getting a state inspection. I can’t imagine going anywhere else after trying them

- Michael Allen

I want to let y’all know that I have been to the location in Abington va 2 times each time I have had service the service advisors and mechanics were knowledgeable and very polite. But my recent service advisor rusty blevins went above and beyond the call of his duty. He was able to get me in at a time in my life when I just felt defeated and wanted to throw the towel in on this trucking life. And while my truck was being worked on he took the time to talk to me and treated me like a human being instead of just looking at me like most dealers do as just dollar signs. You store here I will support whole heartedly by word of mouth and future visits. Great store great staff

- Anthony Stevison

ABINGDON, VA

KNOXVILLE TN

CROSS LANES, WV

QA

AND

OLIESIEA JUSTICE OLIESIEA JUSTICE

What’s your name, job title, and location you work at?

I’m Oliesiea Justice, Warranty Administrator at Asheville Hwy in Knoxville, TN.

How long have you been with Worldwide Equipment?

I’ve been with Worldwide for close to 5 years.

What are your job responsibilities?

File warranty claims and manage warranty receivables for Kenworth, Mack, Volvo, International, Cummins, and Isuzu for 7 locations. Travel to dealerships and educate our service advisors, managers, and technicians on basic warranty requirements. Stay up to date on my training for all warranty certifications, among other duties

What does your average work day look like?

Communicating with our parts and service team, including technicians, DSMs, and other OEM personnel via the WIP, email, or telephone. File claims everyday with all OEMs for all locations. Stay up-to-date on our warranty aging and any new bulletins an OEM may release and communicating that to my locations.

What’s your favorite part of the work day?

Getting to speak to my favorite service advisors, managers, and technicians.

Is there anything you do as a warranty administrator that people would be surprised about?

I like to draw. Anything I can do to create art, I love!

What’s the best word to describe how you work?

Transformation. Like art, I enjoy transforming something ordinary and helping build it into something we can recover.

How do you recharge outside of work?

Clearing brush and building a fire helps me mentally clear out the chaos of the work week.

What does WE mean to you?

WE means we’re all in this together. It means working together in order to form a more fulfilling and profitable culture. You win, I win, WE win!

CORPORATE

SALES & SERVICE

SUMMERVILLE 843-725-5378

780 Jedburg Road

Summerville, SC 29483

ALBANY

229-883-6550

2702 Palmyra Road

Albany, GA 31707

DOUGLAS

912-384-8813

121 Bowens Mill Road SE Douglas, GA 31533

VALDOSTA 229-259-9393

1527 Madison Highway

Valdosta, GA 31601

SPARTANBURG 864-814-7100

295 Access Road Spartanburg, SC 29303

SPARTANBURG 864-814-7100

295 Access Road Spartanburg. SC 29303

606-874-7854

SUMMERVILLE 843-725-5378

780 Jedburg Road Summerville, SC 29483

865-637-4341

CONWAY 843-438-4266

2980 Highway 378 Conway, SC 29527