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The Pinnacle Q2 2019
Team Member Updates
Employee of the Month Boosts
Los Angeles Convention Center “Paula Ruiz (Event Coordinator) was great, Henry De La Rosa (General Manager) was fantastic! Can’t say enough about how great they were to work with!” American Association of Clinic, Show Management
March
April
Larissa Franzen, CSSR Hawai’i Convention Center
Cabrea Smith, CSSR San Diego Convention Center
Long Beach Convention Center “Luis Dominguez (Event Coordinator), thank you so much for your help this week!” Judy, Linda, William & the entire APA Team
May Teresa Williams, CSSR Walter E. Washington Convention Center
Picture LEFT to RIGHT: David Bachler (Gen- Picture LEFT to RIGHT: Donna Kacmarcik eral Manager) and Larissa Frazen (CSSR) (Customer Sales & Service Manager) Cabrea Smith (CSSR), and Shawn Lowery (General NDIVIDUALS like Larissa give our Manager) company a good name, give our organization a reputation to be proud of ABREA continues to bring a smile and the confidence to say that we deto our team on a daily basis. She liver the best. Time and time again, has an upbeat attitude and a cheerful she has lent insight to our clients and personality that resonates throughout their needs. She has developed a meth- the team. Her sense of humor is appreod of making client information readily ciated by all! Her hard work is evident. available for the team, and our work- We are minus a CSSR and she has conflow vastly more expedient. She was re- tinued to ensure all paperwork for all cently promoted to FT CSSR, a position current and upcoming events is comthat she worked toward for over a year. pleted. Quite the task for a busy center She is also our Safety Officer, assists in like San Diego. We are proud to have running our monthly meetings and has her as part of the team! been crucial in our success with 5- Star for the past five years. Truly, she goes above and beyond.
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Picture LEFT to RIGHT: Jim Erickson (General Manager) Teresa Williams (CSSR), and Donnita Butler (Customer Sales & Service Supervisor)
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ERESA WILLIAMS’ work always exceeds expectations, she even looks for more work to do once all of her assigned tasks are completed! She comes to work to…WORK and work hard! She is eager to take any training on to better her skill-set and to continue to improve at her job and customer service.
