Employee of the Month

March: Larissa Franzen, CSSR Hawai’i Convention Center

Picture LEFT to RIGHT: David Bachler (General Manager) and Larissa Frazen (CSSR)

INDIVIDUALS like Larissa give our company a good name, give our organization a reputation to be proud of and the confidence to say that we deliver the best. Time and time again, she has lent insight to our clients and their needs. She has developed a method of making client information readily available for the team, and our workflow vastly more expedient. She was recently promoted to FT CSSR, a position that she worked toward for over a year. She is also our Safety Officer, assists in running our monthly meetings and has been crucial in our success with 5- Star for the past five years. Truly, she goes above and beyond.

April: Cabrea Smith, CSSR San Diego Convention Center

Picture LEFT to RIGHT: Donna Kacmarcik (Customer Sales & Service Manager) Cabrea Smith (CSSR), and Shawn Lowery (General Manager)

CABREA continues to bring a smile to our team on a daily basis. She has an upbeat attitude and a cheerful personality that resonates throughout the team. Her sense of humor is appreciated by all! Her hard work is evident. We are minus a CSSR and she has continued to ensure all paperwork for all current and upcoming events is completed. Quite the task for a busy center like San Diego. We are proud to have her as part of the team!

May: Teresa Williams, CSSR Walter E. Washington Convention Center

Picture LEFT to RIGHT: Jim Erickson (General Manager) Teresa Williams (CSSR), and Donnita Butler (Customer Sales & Service Supervisor)

TERESA WILLIAMS’ work always exceeds expectations, she even looks for more work to do once all of her assigned tasks are completed! She comes to work to…WORK and work hard! She is eager to take any training on to better her skill-set and to continue to improve at her job and customer service.