Arnold Sports Festival USA 2019

HOST to the country’s largest multisports fitness events in the country: The Arnold Sports Festival is held annually at the Greater Columbus Convention Center (GCCC). Hundreds of thousands of sports enthusiasts attend this event every year, to keep it coming back, there is a strong need for high levels of customer service throughout the city and convention center. Offering the highest standards of customer service is why Smart City is the technology partner at the GCCC.

The Arnold Fitness Expo exhibitors represent almost every aspect of the sports industry, from sports equipment and apparel to nutrition and wellness. Two stages host competitions and entertainment events like Arm Wrestling, Power Lifting, Fencing, MAC Wrestling, Body Building, and Physique Competitions, to name a few.

With well over sixteen million followers on social media, 3.5 million likes on Facebook alone for these events, it was no surprise that technology was essential during the Festival. Between pointto-point communication and access to the internet, wireless usage peaked at 900 Megabits with almost 2.5 Terabytes of data transferred over one day. Along with the dedicated circuits provided to show management and several booths throughout the show floor, this event utilized hundreds of more Megabits.

The Smart City Columbus has been providing services to this event for many years. They make sure they understand what services the show managers will require and are prepared before the show’s move-in date to assure a smooth launch. With several exhibitor orders, from hardline dedicated circuit drops, in booth custom network engineering, to wireless hotspots for that specific booth to utilize, the team was busy before opening day. Like so many other Smart City teams across the county, once the show opened, they made sure all customers had the services they needed and were running smoothly.

Smart City is in a unique industry. We are a technology company in the hospitality industry, so reliable connectivity and customer service are the most critical aspects of what we do.