The Pinnacle Q2 2019
Center Updates
13
Boost
Charlotte
Fort Worth Convention Center “Janae Tinsley (General Manager), Aaron Kahn (Technician II) and Josiah Boone (Technician), on behalf of everyone here at Knight Eady, I wanted to thank you for all of your help and support during the 2019 NCAA Women’s Gymnastics Championship. I know that requests in the IT world can be ever changing so thanks for your patience. The event was a great success and you and your team certainly played a role in that success! Thanks again!” Robert Drumm, NCAA Gymnastics Show Manager
Renovations at CCC
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ENOVATION construction is underway at the Charlotte convention center (CCC), set to conclude in July 2021. The $110 million expansion and renovation will add 15 additional breakout rooms with 26,000 square feet. While the center is under renovation, it will remain open throughout the process and be the host site for the Republican National Convention in 2020.
Las Vegas Customer Service Excellence Awards
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ONGR ATULATIONS to the seven team members awarded a Customer Service Excellence award from the Las Vegas Metro Chamber of Commerce this quarter. The following employees received the award during the 2nd quarter of 2019:
• • • • • • •
Vahe Oundijian (Help Desk Operator) Melinda Hernandez (CSSR III, Team Lead) Pedro Arias (Customer Sales & Service Supervisor) Angel Pereda (AES) Labrea Marshall (AES) Kasey Riley (AES) Tammera Clark (CSSR III)
Great job being outstanding ambassadors for Smart City and exemplifying our Business Principle #3 It’s the People!
Cincinnati Global Meetings Industry Day
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N April 4, Arnold Chavez (General Manager) together with Duane Law (Director, Midwest Regional Operations) and Dennis O’Gara (Vice President, East Region Operations) joined IAEE Mid-South Chapter, MPI Ohio Chapter, OSAE and PCMA Power Chapter together with the Sales team of the Duke Energy Convention Center for Global Meetings Industry Day 2019. What is the Global Meetings Industry Day? This day unites leaders from across the meetings and events industry to showcase the real impact that business meetings, conferences, conventions, incentive travel, trade shows, and exhibitions have on people, businesses, and communities. Meeting professionals across the world participate in the international day of advocacy. In 2018, there were more than 200 GMID events held across six continents! To learn more about last year’s activities, please visit: http://meetingsmeanbusiness.com/gmid/events
