Centralised Customer Accounts for Multi-store Give your customers the freedom to shop at any of your stores and receive one statement When all the pharmacies in your group are using Minfos Centralised Customer Accounts, your customers can go to any of your pharmacies and:
Your stores will be able to:
The Head Office will be able to:
• Create and manage a single customer account across your group
• Perform the same actions as the store
• Charge items to their account
• Link customers to a centralised customer account
• Find out their account balance
• Nominate a ‘master’ store for that account
• Make an account payment
• View customer’s account transaction history (sales, payments) and contact details
• Print or email statements in bulk depending on the customer’s preference • Email statements automatically as part of your end of month process • Manage payments by direct debit
• Print an interim customer statement for any account customer
• Specify user actions (e.g. prevent charging an account, manage customer account limits)
• Add a note to an account
• Use the reconciliation payments report to assist with transferring payments between stores when account customers pay at different stores to where they originally purchased from • View an audit report to see who performed an event including payment, sales and returns
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