Achieve more with our all-in-one pharmacy management software
Disclaimer: Information contained in this material about Minfos’ future direction, features and dates are for informational purposes only and are subject to change at any time at Minfos’ discretion. Furthermore, all images shown in this document are for reference purposes only, the actual software may vary.
Maximise your store’s performance
Minfos is an all-in-one pharmacy management software that is trusted by over 900 Australian community pharmacies.
Our solution helps pharmacies manage all aspects of their business – from dispense, packing, POS, accounting, retail, promotions, loyalty, inventory, ordering, customers, multi-store and more.
Minfos is built on solid accounting principles. It features a comprehensive range of business tools that assist you in managing your cash-flow, maintaining correct stock-on-hand levels and provides accurate sales performance reports.
For user guides visit help.minfos.com.au
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What’s more, we provide an accurate product database that helps you maintain drug and retail product information in your pharmacy.
We deliver software and services to meet the needs of our customers today and tomorrow. We believe when our customers grow, we grow too: Together we can.
For more information, go to minfos.com.au
Gain better inventory control with the help of Minfos Database
At Minfos, we maintain more than 500,000 products and their attributes. We review more than 4,000 products daily to ensure that the information we provide you is accurate and up-to-date.
This information is sourced directly from wholesalers and direct suppliers.
The Minfos Database helps you to:
• Manage accurate ordering, receipting and reporting
• Reduce invoice errors and out-of-stock issues
• Remove product duplicates
• Reduce manual data entry
Rely on Minfos for accurate product data
We maintain 500,000+ products & their attributes
We update you on changes to product data
We conduct data integrity reviews You can access accurate product data
Achieve accurate product records in your store
• Scripts
• Patients
• Reporting
• Calendar
• Packing
• eQueue
• Quick Dispense
• MIMS integration
• My Health Record
• Clinical interventions
• Booking Queue
• Real time prescription monitoring integration
• Active Script List
• eNRMC
• One Click Dispense
• Till
• Product
• Pricing
• Ordering
• Customer
• Loyalty integration
• Clubs
• Promotions
• Labels
• Calendar
• Minfos Replenish
• Queue labels
• Stocktake
• Creating orders
• Receiving orders
• Product sales
• KPI reports
• Staff sales
• Categorise products Reporting
• Export reports
• Dispense reporting
• Report scheduling
• Pricing - Retail and Dispense
• Real time product updates
• Promotions
• Reporting
• Centralised Customer Statements
Accounting
• Cash management
- Bank transactions
- Bank reconciliation
• Payables
- Cheque remittance
- Supplier history
• Receivables
- Statement
- Debtor’s report
• General ledger
- Chart of accounts
- Trial balance
- Financial statements
• Reports
• Cloud backup
• 3rd party integrations
Support
• Product development
• Customer care
• Online help
• Installation
• Training
- Learning Pathways
• Master Database
One Click Dispense allows you to efficiently dispense non monitored NRMC items that are sitting in the Quick Dispense Queue. With one click you kick off the Quick Dispense process. Minfos will process any supplies that do not require intervention, removing the need to manually click through the Dispense Form for these supplies.
Any dispensings that require pharmacist intervention will be returned to the Quick Dispense Queue for you to review and correct, or Quick Dispense manually.
The dispensed scripts are automatically charged to customer accounts, saving you even more time.
What’s more, you can also configure Minfos to automatically print dispense labels for
• All One Click Dispensed items
• Non-Packed One Click Dispensed items
• No One Click Dispensed items
Minfos automatically applies retail pricing when dispensing S2 and S3 items
Minfos simplifies the dispensing of non-prescription items by automatically applying the correct retail price based on the quantity dispensed.
This automation simplifies the pricing process, ensuring the customer is charged accurately while removing the need for manual adjustments.
As part of the electronic prescribing initiative, electronic National Residential Medication Charts (eNRMC) will soon be available for use in Residential Aged Care Facilities (RACF).
Minfos is now conformant with ePrescribing Conformance Profile v3.0.1. This profile enables conformant eNRMC products to support endto-end electronic prescriptions. This means dispensers will no longer be required to manually transcribe the prescription information from an eNRMC into their dispensing software, as they do currently under the Transitional Arrangements. Instead they will scan a token on the eNRMC to download the electronic chart information.
Real Time Prescription Monitoring (RTPM) systems require you to upload all monitored scripts, including locally compounded medications which are unique to your pharmacy. With Minfos, you can easily add new products and manage the monitored status.
This functionality allows these items to be uploaded to your RTPM system after they have been dispensed, ensuring your pharmacy meets your jurisdictions medicine reporting obligations.
What’s more, this flexibility allows you to manage your products to best suit the unique needs of your pharmacy.
Streamline your operations by scheduling key reports. Set and forget - no more manual effort or waiting for reports to run, just timely access to critical information!
Reports can be scheduled with flexible frequencies: Once, Daily, Weekly, Monthly, or Yearly. Even better, these scheduled reports will be emailed directly to specified addresses, ensuring you have the data you need, whenever and wherever you need it.
What’s more, you can instantly view scheduled report details with our new Report Schedules window.
Quickly make bulk changes such as deleting, activating, or deactivating multiple schedules at once, making management a breeze.
Robust processes will automatically retry reports if they fail to send for any reason.
Schedule key reports to ensure you have data at your fingertips when you need it
Manage Minimum Order Thresholds to ensure you meet order requirements
Set and manage Minimum Order Thresholds (MOTs) for Suppliers and Companies to help avoid extra costs associated with orders below the minimum requirement and ensure a smooth ordering process without delays or issues.
How it works:
• Set the Minimum Order Threshold for the Supplier or Company as a dollar value or quantity
• Create your order
• If the order does not meet the MOT of the specified Supplier/Company an alert is displayed
• You can choose to edit the order or disregard the alert and proceed
An additional alert is displayed when transmitting an order where a set MOT has not been met.
Minimum Order Thresholds can be set by your pharmacy in Minfos or your banner group.* Once set, MOTs can be easily viewed in the Minimum Order Threshold window.
What’s more, the Minimum Order Threshold Audit Report tracks and displays any modifications to the MOT set for a Company or Supplier within a specified date range. It provides clear visibility of the changes, including the date and time of the modification and which station made the change.
*Requires integration with Minfos’ APIs
Use Minfos Customer Profile information for faster loyalty sign ups
Configure your Minfos to use the customer profile information in Minfos to prefill the details required when signing up a new loyalty member, providing a more efficient process for your customers and pharmacy staff.
When configured, this option will prefill the Add Member window with the relevant customer information from your Minfos database. This optional configuration reduces data entry errors and saves both your customers and team valuable time.
Streamline your customer statement management with our Centralised Customer Statements feature available to Minfos Multi-store groups.
Head Office gains comprehensive oversight, with the ability to view account information from all stores and manage Direct Debit payments seamlessly.
Meanwhile, stores retain the ability to automatically run and email statements.
Experience the future of customer account management with Centralised Customer Statements!
Minfos Replenish is a platform set to transform your ordering processes.
Imagine a seamless process where the system takes the lead, leveraging data-driven insights to automate ordering with precision. Product driven orders will constantly update based on stock movement, changes to order attributes and supplier deals, automatically selecting the supplier that has the best deal and the stock required.* Orders will then automatically send before the cutoff time, ensuring you never miss placing them.
Minfos Replenish suggested order quantities will update in real-time based on SOH fluctuations and conditions applied to the product, ensuring you maintain optimal stock levels across your store.
*SOH and pricing is available from participating suppliers only
Copy a dispensed script in a patient’s history to create a new script
The Copy Script option, from the Script Options menu, allows you to copy a dispensed script in a patient’s history to create a new record.
The Copy Script function uses the below details from the copied script:
• Patient details
• Drug
• Directions
• Doctor
• Rx Type
• Quantity
• Repeats
• Streamlined Authority code, if applicable
Sometimes bigger is better
The Minfos Dispense Form is now full screen!
You can choose to keep the dispense form at the current size or enlarge it to fit the screen.
When set to the larger size:
• The font on the screen is larger
• You can see more patient history on screen
• The eScript details dialog sits to the side of the screen rather than overlapping the form
This configuration can be set per station.
The ability to set account status for account customers allows you greater control and visibility of your customer accounts.
You can set the status of each customer account as:
• Active
− A fully operational account
− Sales and payments can both be made against the account
• Suspended
Account payments can be made but no sales can be charged to the account
− Ideal for managing overdue accounts
• Inactive
− No payments or sales can be charged to the account
Inactive accounts do not display at the Till
Access Inactive accounts via Customer Account Management
Easily access important customer documentation
You can add attachments, like medical reports, directly to customer profiles for easy access and reference. Attachments are managed via the Attachments tab in the customer profile.
Key features include:
• Ability to add a File Description for easy reference
• Date attached automatically recorded and displayed
• Use column header sorting to easily locate specific attachments
• Attachments are backed up via existing Minfos backup process
• When a customer with attachments is deleted, the attachments are also deleted
• Attachments are retained for 36 months before being automatically deleted*
*This time period is configurable. Please contact Minfos Support to have this period adjusted
Choose the best time for your customers
Configure Minfos to automatically email customer account statements at a specified time and date.
As well as being convenient for your customers, this functionality can be a win for your pharmacy.
Avoid automated emails sent after hours that can be easily ignored and select a time during your business day.
Take a task off your to-do list and save time by scheduling email statements to automatically send.
Minfos provides the ability to import and export orders from Order Maintenance.
Highlights include:
• Export a Created, Issued or Received order
• Import orders in CSV format
• Reduced manual entry where orders are prepared outside Minfos but need to be electronically submitted
• Ideal for shared orders – send exported orders to other pharmacy for importing
While reviewing your dispensary order you can easily view the stock on hand of generic brands associated with the selected product.
View the details of these products and efficiently add any of them to your order, without navigating away from Order Editing
This simple feature can be used to assist with:
• The ongoing issues with stock outs of some brands
• Ensuring certain generic groupings are not over stocked
• Switching from one brand to another
Save time by sending personalised SMS messages to your customers
SMS Connect* allows you to send SMS messages to your customers directly from Minfos. Set your most frequently used message as the default and easily update the message as required. For example, you can use SMS Connect to send messages such as:
“Don’t forget to refill your script”
“This is your appointment reminder”
“Your script is ready for collection”
“Your special order has arrived in store”
This feature is also supported by an audit report that will enable you to easily view messages that were sent, the customer it was sent to and when.
* Minfos SMS Connect is a paid service that is not included in your subscription fee