What’s new? Issue 15
Achieve more with our all-in-one pharmacy management software
Disclaimer: Information contained in this material about Minfos’ future direction, features and dates are for informational purposes only and are subject to change at any time at Minfos’ discretion. Furthermore, all images shown in this document are for reference purposes only, the actual software may vary.
Contents About Minfos
1
What’s coming
Manage products efficiently
2
Live ordering
16
Product snapshot
3
Electronic medication charts for residential aged care facilities
17
Available now Add PDF attachments to customer profiles
5
In case you missed it
Automatically dispense eligible scripts
6
Quickly categorise products via the Minfos App
Make claims directly from Minfos via HICAPS
18
7
Easily identify account customers
19
Enlarged Dispense Screen
8
New Account Payment Reconciliation screen
9
Search for an item by streamlined authority code in Dispense
20
Import and export orders
10
Add a note to a sale
21
Ability to copy a script
11
Print repeat eScript tokens on A5
22
Set Customer Account status
12
Minfos SMS Connect
22
Add a date to directions on dispense labels
13
Schedule Email Statements
14
Check out Minfos Bare Necessities learning pathways
23
Avoid Gross Profit issues in Dispense
15
Minfos Online Reporting
24
About Minfos Maximise your store’s performance Minfos is an all-in-one pharmacy management software that is trusted by over 900 Australian community pharmacies. Our solution helps pharmacies manage all aspects of their business – from dispense, packing, POS, accounting, retail, promotions, loyalty, inventory, ordering, customers, multi-store and more. Minfos is built on solid accounting principles. It features a comprehensive range of business tools that assist you in managing your cash-flow, maintaining correct stock-on-hand levels and provides accurate sales performance reports. What’s more, we provide an accurate product database that helps you maintain drug and retail product information in your pharmacy. For user guides visit help.minfos.com.au Connect with us
We deliver software and services to meet the needs of our customers today and tomorrow. We believe when our customers grow, we grow too: Together we can. For more information, go to minfos.com.au
Manage products efficiently Gain better inventory control with the help of Minfos Database At Minfos, we maintain more than 500,000 products and their attributes. We review more than 4,000 products daily to ensure that the information we provide you is accurate and up-to-date. This information is sourced directly from wholesalers and direct suppliers.
The Minfos Database helps you to: • Manage accurate ordering, receipting and reporting • Reduce invoice errors and out-of-stock issues • Remove product duplicates • Reduce manual data entry
Rely on Minfos for accurate product data
We maintain 500,000+ products & their attributes
We conduct data integrity reviews
We update you on changes to product data
You can access accurate product data
Achieve accurate product records in your store
Minfos overview \ 02
Product snapshot
Clinical
Retail
Minfos App
Reporting
• Scripts
• Till
• Queue labels
• Product sales
• Patients
• Product
• Stocktake
• KPI reports
• Reporting
• Pricing
• Creating orders
• Staff sales
• Calendar
• Ordering
• Receiving orders
• Export reports
• Packing
• Customer
• Categorise products
• eQueue
• Loyalty integration
• Quick Dispense
• Clubs
• MIMS integration
• Promotions
• My Health Record
• Labels
• Clinical interventions • Booking Queue • Real time prescription monitoring integration • Active Script List
03 \ Minfos overview
Multi-store
Accounting
Add-ons
Support
• Pricing - Retail and Dispense
• Cash management
• Cloud backup
• Product development
- Bank transactions
• 3rd party integrations
• Customer care
• Real time product updates • Promotions • Centralised Ordering • Online Reporting • Centralised Customer Statements
- Bank reconciliation • Payables - Cheque remittance - Supplier history • Receivables
• Online help • Installation • Training - Learning Pathways • Master Database
- Statement - Debtor’s report • General ledger - Chart of accounts - Trial balance - Financial statements • Reports
Minfos overview \ 04
Add PDF attachments to customer profiles Easily access important customer documentation You can now add attachments, like medical reports, directly to customer profiles for easy access and reference. Attachments are managed via the Attachments tab in the customer profile. Key features include: • Ability to add a File Description for easy reference • Date attached automatically recorded and displayed • Use column header sorting to easily locate specific attachments • Attachments are backed up via existing Minfos backup process • When a customer with attachments is deleted, the attachments are also deleted • Attachments are retained for 36 months before being automatically deleted* *This time period is configurable. Please contact Minfos Support to have this period adjusted
05 \ Available now
Automatically dispense eligible scripts Managing NRMC’s has never been easier Automatically dispense NRMC supplies (for non-monitored items) that have been queued to the Quick Dispense Queue. This function allows you to start the Quick Dispense process and Minfos will automatically dispense the queued scripts, meaning you do not need to click through the Dispense Form. Any supplies that trigger a warning or error message requiring pharmacist intervention will not be dispensed and will be returned to the Quick Dispense Queue for you to review and correct, or Quick Dispense manually. The dispensed scripts are automatically charged to the customers accounts, saving you even more time. What’s more, you can also configure Minfos to automatically print dispense labels for: • All Auto Dispensed items • Non-Packed Auto Dispensed items • No Auto Dispensed items
Available now \ 06
Quickly categorise products via the Minfos App Unlock greater efficiency The latest Minfos App version allows you to seamlessly categorise products as you navigate the store. You can also: • Create orders • Reconcile received orders • Perform a stock-take • And queue labels for printing! The Minfos App is available from the Apple App Store or Google Play Store. Experience a new level of productivity on the go.
07 \ Available now
Enlarged Dispense Screen Sometimes bigger is better The Minfos Dispense Form is getting bigger! You can now choose to keep the dispense form at the current size or enlarge it to fit the screen. When set to the larger size: • The font on the screen is larger • You are able to see more patient history on screen • The eScript details dialog sits to the side of the screen rather than overlapping the form Contact your Minfos Account Manager if you would like to trial the enlarged screen.
Available now \ 08
New Account Payment Reconciliation screen Efficiently record account payments The Account Payment Reconciliation screen allows you to reconcile account payments that have been received via Bank Transfer or Direct Deposit. This option replaces the need to process each Bank Transfer/ Direct Deposit Account Payment via the Till. Key features include: • View outstanding accounts or all accounts • Filter by nursing home, hospital or third party • Sort accounts by account number, account name or store name • Reconcile a single account or multiple accounts at once • View summary of reconciled payments
09 \ Available now
Streamline the reconciliation of Direct Debit and Bank Transfer payments, saving you time and reducing errors.
Import and export orders Minfos provides the ability to import and export orders from Order Maintenance. Highlights include: • Export a Created, Issued or Received order • Import orders in CSV format • Reduced manual entry where orders are prepared outside Minfos but need to be electronically submitted • Ideal for shared orders – send exported orders to other pharmacy for importing
Available now \ 010
Ability to copy a script Copy a dispensed script in a patient’s history to create a new script The Copy Script option, from the Script Options menu, allows you to copy a dispensed script in a patient’s history to create a new script. The Copy Script function uses the below details from the copied script: • Patient details • Drug • Directions • Doctor • Rx Type • Quantity • Repeats • Streamlined Authority code, if applicable This option may be useful for quickly dispensing owing scripts or recording staged supplies. 011 \ Available now
Set Customer Account status We have introduced account status for account customers, allowing you greater control and visibility of your customer accounts. You can now set the status of each customer account as: • Active − A fully operational account − Sales and payments can both be made against the account
• Suspended − Account payments can be made but no sales can be charged to the account − Ideal for managing overdue accounts
• Inactive − No payments or sales can be charged to the account − Inactive accounts do not display at the Till − Access Inactive accounts via Customer Account Management
Available now \ 012
Add a date to directions on dispense labels Communicate important dates to your customers You can now configure Minfos to display the following information in the Directions field to print on the dispense label: • Script expiry date • Repeat interval date • Safety Net consequences date Each option can be configured individually and will automatically populate in the Directions field after selecting the Drug. The new date information is highlighted by default, enabling you to easily delete the information if not required.
013 \ Available now
Schedule Email Statements Choose the best time for your customers You can now configure Minfos to automatically email customer account statements at a specified time and date. As well as being convenient for your customers, this functionality can be a win for your pharmacy. Avoid automated emails sent after hours that can be easily ignored and select a time during your business day. Take a task off your to-do list and save time by scheduling email statements to automatically send.
Available now \ 014
Avoid Gross Profit issues in Dispense Configurable prompt for items without a unit cost Minfos highlights items with negative GP% to assist pharmacies to correct any pricing issues before they affect profit margins. To further assist you in avoiding lost profit, you can now configure an optional prompt to display when an item being dispensed does not have a unit cost. The dispenser can then update the unit cost before continuing with the script. It’s just another way Minfos can help you stay on top of your pricing!
015 \ Available now
Live ordering Next generation ordering technology Minfos Live Ordering is a project set to transform our ordering platform. Imagine a seamless process where the system takes charge, making data-driven decisions, and automating ordering processes, including sending orders before the cutoff time. Product driven orders will constantly update based on stock movement, changes to order attributes and supplier deals, automatically selecting the supplier that has the best deal the stock required.
What’s coming? \ 016
Electronic medication charts for residential aged care facilities As part of the electronic prescribing initiative, electronic National Residential Medication Charts (eNRMC) will soon be available for use in Residential Aged Care Facilities (RACF). eNRMCs will be fully integrated within Minfos Dispense and comply with the Electronic Prescribing Conformance Profile v3.01.
017 \ What’s coming?
Make claims directly from Minfos via HICAPS HICAPS makes it easy and fast to claim from programs HICAPS allows your pharmacy to submit claims on behalf of patients to their various programs. Minfos has integrated with HICAPS to allow this claiming to be actioned from Minfos using the prescription data. This integration removes the need for manual entry into another claiming program or the patient having to handle the claim themselves. Key features: • Easily manage the patient’s programs in their Minfos profile • Run a predetermination to indicate how much of the script will be covered • Efficiently make the claim within the Dispense workflow • Minfos sends the gap amount to the till for fast processing • Patient only pays the gap amount The Minfos integration with HICAPS currently provides claiming to TAC. Additional programs will be added in the future.
In case you missed it \ 018
Easily identify account customers Account icon displayed throughout Minfos The Dispense Form, Pharmacist Check screen and Till now display an icon when the customer selected has an account or is linked to an account. This alerts staff that the patient has an account without the need to access the Customer Editing window, saving time and providing the customer with a streamlined experience.
019 \ In case you missed it
Search for an item by streamlined authority code in Dispense • Some drugs have a large number of PBS item codes available, making it difficult to select the correct item to dispense. • To avoid this issue, Minfos allows you to search by the streamlined authority code provided on the script. • Simply enter an asterisk* in the Drug field of the Dispense form, followed by the streamlined code and press Tab. Minfos will then display only PBS codes associated with the entered code.
In case you missed it \ 020
Add a note to a sale Easily record information against sales transactions This function is handy to record purchase orders or reference numbers against a specific sale.
Notes are displayed:
A note can be conveniently added to the sales basket before or after scanning products, and can be changed or removed at any time prior to completing the sale.
• on a reprinted Tax Invoice
Notes can also be recorded against customer account payments, which may assist with reconciliation processes.
• on Monthly and Interim Statements for account customers
021 \ In case you missed it
• on the docket • in the Sales Enquiry screen • in the Customer History report
Print repeat eScript tokens on A5 Set up eScript repeat tokens to print on A5 or A4 to suit your pharmacy and patient needs.
Minfos SMS Connect Save time by sending personalised SMS messages to your customers SMS Connect* is integrated with Minfos so you can send SMS messages to your customers directly from Minfos.
“Your script is ready for collection”
You can use Minfos SMS Connect to send customised SMS messages such as:
This feature is also supported by an audit report that will enable you to easily view messages that were sent, the customer it was sent to and when.
“Your special order has arrived in store”
“Don’t forget to refill your script” “This is your appointment reminder” * Minfos SMS Connect is a paid service that is not included in your subscription fee
In case you missed it \ 022
Check out Minfos Bare Necessities learning pathways Accelerate your teams learning Minfos Bare Necessities learning pathways provide the essential information to get you started in the minimum time possible. Whether your pharmacy is new to Minfos or you have a new team member these pathways provide what you need to know. The Bare Necessities learning pathways cover the basics of the Minfos Dispense and Retail Till. Once the fundamentals have been learnt don’t forget to check out Minfos’ other Learning Pathways to continue to build your teams knowledge. Minfos Learning Pathways provide the freedom to move through the training material at the time, place and pace that suits learners.
023 \ In case you missed it
Minfos Online Reporting Use custom dashboards to track metrics important to you and your business
Using Online Reporting get a quick snapshot or detailed reports for your whole group or an individual store. To keep track of your business, schedule reports to be automatically emailed to yourself or your chosen recipient (e.g. staff, your accountants, partners, etc.). The library of base reports available in Minfos Online Reporting includes sales, stock management and dispense trading reports. You can also customise these reports to meet your specific needs.
To learn more about Online Reporting contact your Minfos Account Manager on help@minfos.com.au or 1300 887 418. In case you missed it \ 024
help@minfos.com.au 1300 887 418 minfos.com.au help.minfos.com.au
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