Removing a password lock This section provides you with instructions to remove a hard drive or Supervisor password lock. Note: For more information about removing a password lock, see “Clearing password check and BIOS recovery” on page 158.
Removing a HDD password lock If you type the wrong HDD password three times in a row, the error message Hdd password error code is displayed on the screen and the HDD is locked. If you need to solve a HDD password locked problem, you can run HDD_PW.EXE. To remove the HDD password: 1
On a working Acer notebook, click Start, then Run. The Run dialog box opens.
2
Type cmd in the Open field, then click OK.
3
Type hdd_pw 15494 0.
4
Select 2 Upper case ASCII Code.
5
Choose one of the upper-case strings. In this example you can choose either 0KJFN42 or UVEIQ96.
6
Reboot the notebook that is locked, then enter either 0KJFN42 or UVEIQ96 for the HDD user password.
Removing a Supervisor password lock If you type the wrong Supervisor password three times in a row, the error message System Disabled appears on the screen and the notebook is locked. If you need to solve a BIOS password locked problem, you can run BIOS_PW.EXE. To remove the Supervisor password:
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1
On a working Acer notebook, click Start, then Run. The Run dialog box opens.
2
Type cmd in the Open field, then click OK.
Chapter 2: System utilities
