Photo
s incredible to think in the space of three months, between the last newsletter and this, that we were celebrating the Queen’s Jubilee in June, and mourning her passing this week.
Whatever your views, there is no doubt that in troubled times we all turn to leaders for guidance and stability.
Queen Elizabeth II provided exactly that with her unerring devotion to duty to not only this country but many others around the world during her 70 year reign.
There has been no shortage of challenges in our world so far in 2022. Whether we look at the devasting global effects of war or the personal trials we face with the cost of living.
It has long been said that ICTS is a family, not only in the UK and Ireland but across the Group, and I embrace those values associated with a close knit family especially in times of worry, concern and anxiety for many of you.
Please don’t forget that ICTS has an Employee Assistance Programme; a confidential programme that provides you and your family members with immediate help and support in managing whatever work or personal issues you are facing.
Our goal is to continue to grow and develop our business here in the UK and Ireland, providing a stable platform with opportunities for our staff to develop their career paths.
We have witnessed significant growths this year in Aviation, and I am excited to reveal that a new Division has been created within the UK dedicated solely to the expansion of our Data Centre client base.
As such, we will continue to hire new staff throughout the winter of 2022 across our business.
Within these pages there are continued heart warming stories of the teamwork and bond between our staff, from our Canine Division excelling at the Commonwealth Games in Birmingham, to Charity football matches and cycle rides.
Lastly, but not least, ICTS UK and Ireland began 35 years ago at Gatwick Airport in 1987 where I first met Shaike Rozanski who laid the foundations along with others over the years to give us the ICTS we know today with its core family values.
It was a privilege to be with Shaike on his 35th work anniversary.
Thank you for everything you do, each and every day, for not only our clients but within our teams too.
As usual, I finish with, take care and stay safe.
Andy
ICTS was presented with an International Safety Merit Award for protecting its employees from the risk of injury and ill health at work.
The International Safety Award from the British Safety Council was in recognition of ICTS’ commitment to keeping its workers and workplaces healthy and safe during the 2021 calendar year.
Mike Robinson, Chief Executive of British Safety Council, congratulated ICTS on its success in winning an International Safety Award 2022 with a Merit: “The British Safety Council applauds ICTS on its achievement. The award is in recognition of its commitment and hard work to keep its employees and workplaces free of injury and ill health.
Andy Kynoch, Managing Director ICTS UK & Ireland said, “We are extremely proud of this award; Health and Safety are at the core of our operation. This award is a testament to our teams’ acute awareness of the importance of keeping our people safe, especially during the pandemic.”
The Gala Dinner, attended by colleagues from our Business Assurance, Corporate Security, Aviation Security and Marketing Departments/Divisions, took place on Friday 24 June in London. Ben Fogle, a British broadcaster, writer and adventurer, was in attendance to present the Award to ICTS.
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“The vision of British Safety Council is that no one should be injured or made ill through their work anywhere in the world. Achieving this requires more than complying with legislation; it means people committed not only to health and safety but also more and more to workplace wellbeing and impelling others to follow suit.
INTERNATIONAL SAFETY AWARDS: ‘MERIT’ WINNERAs a Silver Member of the Airport Operators Association (AOA), ICTS UK & Ireland was invited to attend the Aviation Reception in London. The event was hosted by Catherine McKinnell MP and took place on Tuesday 5 July 2022 on the Terrace Pavilion of the House of Commons. The Aviation Minister was invited to speak.
Andy Kynoch, our MD was in attendance. The event offered ICTS with a great opportunity to meet people from across the industry, government and media to discuss the opportunities and challenges ahead for aviation and tourism.
OUR COMMITMENT TO A MORE SUSTAINABLE FUTURE RECOGNISED BY THE AWARD OF THE ECOVADIS SILVER MEDAL
ICTS (UK) has been re awarded the EcoVadis silver medal for our sustainability management system, with particular focus on the following four themes: environment, labour and human rights, ethics and sustainable procurement. Our increased score of 64/100 puts us in the 88th percentile of companies assessed by EcoVadis.
EcoVadis has grown to become the world’s largest and most trusted provider of business sustainability ratings, creating a global network of more than 90,000+ rated companies.
Andy Kynoch, Managing Director of ICTS UK & Ireland commented, “Our commitment to a fairer, greener and more sustainable future remains at the forefront of our business strategy. We are proud of our silver medal and we will continue to invest our efforts in steering our business and supporting our clients towards a brighter future.
Photo above: Andy Kynoch (MD) with Maja Gedosev, the General Manager Europe at JetBlue Airways at The Aviation Reception in July.
Road safety and personal wellbeing were core topics at London Heathrow Airport’s Airside Safety Week (27 30 June 2022). Our Aviation Security and Business Assurance Teams were in attendance together with members of the airport community and emergency services.
“Our Security Teams work in collaboration with a myriad of organisations at airports. Events such as the Airside Safety Week are vital for promoting health, safety and wellbeing awareness and collaboration between the various organisations. Thank you to London Heathrow Airport for organising such a successful event” said Jayne Thorpe Negbi, Executive Director Business Assurance, ICTS UK & Ireland.
On Monday 5 September 2022 the UK became the first country in the world to approve Moderna’s vaccine, which targets both the original strain of Covid and the Omicron variant. A Covid jab that targets both the original strain and Omicron was rolled out across England from 5 September as part of the autumn booster programme.
Having a flu vaccination is vital to prevent a flu epidemic and putting increasing pressure on the NHS, workforces and the wider public. The flu vaccination season starts late September through to December. The flu season is typically from January to April. The best way to mitigate the risk against the flu virus is with a flu vaccination.
Good hygiene is crucial to good overall health and wellness because it helps lower the risk of disease, illness and medical conditions caused by the effects of poor hygiene.
Good personal hygiene habits to keep the germs away:
• Cover your mouth and nose with a tissue or your sleeve (not your hands when you cough or sneeze.
• Put used tissues in the bin immediately.
• Wash your hands after touching anyone who is sneezing, coughing or blowing their nose.
• Wash your hands before preparing food, eating, or touching your eyes, nose or mouth.
• Wash hands with soap and hot water, after going to the toilet.
• Wash hands with soap and water often use sanitizer gel if soap and water are not available.
• Do not share things like towels, lipstick, or anything else that might be contaminated with respiratory germs
• Wipe down keyboards, work surfaces, and other shared work equipment regularly.
Providing adequate ventilation does not mean we have to make the workplace feel cold. There are simple steps we can take to make sure your workplace is adequately ventilated without being too cold:
• Opening windows and doors partially can still provide acceptable ventilation while keeping the workplace comfortable. Opening higher level windows will probably create fewer draughts.
• If the area is cold, we could relax dress codes so people can wear extra layers and warmer clothing.
• Natural ventilation can be used alongside heating systems to maintain a reasonable temperature in the workplace.
Let’s all work together to keep everyone safe this winter.
Thank you.
Business Assurance Department - September 2022Newly appointed staff members, Olu Olojo Kosoko (H&S), Joanne Johnson (HR) and Andrea Bodnar (H&S) have spent time meeting colleagues and getting to know ICTS’ sites of operation. The photos below were taken at St. George’s University London and Ealing Hammersmith and West London College.
Congratulations to the new Aviation Security Managers who successfully passed the ASM course held at the Sheraton Hotel Heathrow Airport between 6 and 10 June 2022.
The course was delivered by Sarina Reuben, ICTS UK & Ireland Aviation Training & Compliance Manager, who writes, “The aim of the course is to ensure that all Aviecurity Managers understand their role and responsibilities in ensuring that a security programme and its implementation meet all legal provisions and to ensure that Aviation Security Managers understand the legal framework of aviation security and the current threat, and are aware of the wider security is-
The new managers started their careers as security officers and progressed through the ranks with ICTS. d like to take this opportunity to wish them all the best with their new role.”
R): Ahjaz Shah (LHR), Gavin Hall (SOU), Naresh Banger (LHR), Adrian Mcintyre (LHR), Kamaljit Bahra (LHR), Paula Da Silva Caldeira (LHR), Paula Samgi (LHR), Amanpreet Khaira (LHR).
Photo (L R): Dumitru Gornea, Olu Olojo Kosoko (H&S), Cyril Hawken, Joanne Johnson (HR) and Andrea Bodnar (H&S) at St. George’s University London.
Photo: Dumitru Gornea, Olu Olojo Kosoko (H&S), with members of our Security Team at Ealing Hammersmith and West London College.
Congratulations to the new Supervisors who successfully passed the GSS course held between 17 and 24 August 2022.
The course was delivered by Sarina Reuben ICTS UK & Ireland Aviation Training & Compliance Manager, who writes, “The candidates worked very hard during the course, learning about the Role of the Supervisor in monitoring Aviation Security Regulatory Requirements, Incident Management, Compliance, Supervising staff, conflict management and security equipment testing and maintenance.
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During the last quarter we had a variety of officers across the Corporate site of the business undergo First Aid Training. Congratulations to our new First Aiders at Powergate, the United Colleges Group, West London College, Epsom and St. Helier Hospitals, 80 Strand, Princes Court, and Business Assurance” wrote Chris Lean, Regional and Training Manager Corporate Security.
Photo (L): Eli Negbi, Quality Manager, Business Assurance Dept. gets to grips with CPR.
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Feedback from the candidates was very good and they expressed their excitement about taking on this new role.
Certificates were presented to the new Supervisors by Manuel Pombo (Contract & Service Delivery Manager) and Sarina Reuben (ICTS UK & Ireland Aviation Training & Compliance Manager).
Photo: Our team from the United Colleges Group.
Photo: Our team from Ealing Hammersmith and West London College.
GYMFLEX offers the lowest corporate annual membership rates to many of the UK’s leading gyms, leisure centres, hotel health clubs, boot camps and yoga studios. If you are interested in joining a gym or would like to transfer your current membership, please follow the link below. You will need to commit to a 12 month membership and payments will be deducted through your pay. The ICTS enrolment window runs from 1st to 16th of the month.
https://www.gymflex.co.uk/
Company Code: ICTS
On 1 July 2022, GymFlex launched a number of new PureGym membership types. PureGym bolt ons are now available on selected memberships through GymFlex and employees can save up to 20%. See poster below for more information:
“I bring to ICTS 18 years’ HR experience. I am an HR generalist with a lot of energy and enthusiasm to add value where I can. My background is primarily Operational HR, I come from the global recruitment company Manpower Ltd, where I was a member of a large HR Business Partner team.
I like to work very closely with my stakeholders to understand their culture, business priorities and got to know everyone in their teams. I believe that I am approachable and that I know the importance in gaining trust from those around me to help develop strong working relationships to help drive the performance of the company.
I am wife of 25 years to long suffering husband Alex, we have 2 grown up children and a crazy cockapoo called Barney, who we love to walk in our spare time.
I am so excited to join such a welcoming and warm company. I have had the pleasure to meet many of you already since I joined. I look forward to that continuing!”
The last 10 years of my 16 years working experience have been focused on Health and Safety management in the Transport and Retail industries, ensuring staff are working in a safe environment while developing vibrant working professional relationships in the process and ensuring the company avoids any health and safety related litigation.
I am a graduate of Chemical and Polymer Engineering and qualified successfully with NEBOSH General, NEBOSH Construction and NEBOSH Fire certifications. I am married with two kids.
Interesting fact about me: I am a professional Makeup Artist.
“My name is Andrea Bodnar. I joined ICTS on 23 May 2022 as Health & Safety Support Manager, in the Business Assurance Dept. I report directly to Phil Linford.
My name is Oluwaseyi (Olu) Olojo Kosoko. I joined ICTS on 23 May 2022 as Corporate Health & Safety Support Manager, in the Business Assurance Department, reporting directly to Phil Linford.
I am looking forward to supporting the team in delivering best practice safe working environment for the ICTS Staff.
I have been a Workplace Safety professional for 8 years. I absolutely love what I do and it’s my passion to talk to you about management support and commitment, building a good safety culture and the psychology of safety. I believe, one of the major jobs of a Safety Manager is to ‘sell’ safety. Then come the ‘Heroes’. Our Heroes are you! Our Management Team along with our Security Agents, succeed in their goals by following safety rules, buying happiness, and protecting all our colleagues.
My ‘unicorn and rainbow’ vision is that we bring this culture home and teach our kids and the next generation, so that every generation is safer than the one before.
I’m a very easy going person, so let’s get started to work together, towards a safer working environment and build ICTS’ safety culture to the highest level.”
“I have worked within the Security Industry for more than 25 years in various positions. Although I haven’t worked with the NHS previously, I have worked with high profile international companies and organisations.
I started my career within Security while working as an accountant, but it wasn’t long before my passion and enjoyment for security led me to a full time change of career. I still have the same passion and commitment to security I’ve always had and I’m looking to assist the site teams using the knowledge and experience I have gained.
Away from work I have two children and a grandson who I love spending time with. My family will be growing as I’m engaged and working through the details of arranging my wedding, which will add two more children to my family.
“I have joined ICTS as a Technical Services Officer.
I have had a successful career in IT spanning many sectors over 14 years where I’ve acquired valuable skills in the application support field. Have also maintained and supported internal IT functions and processes within a demanding environment. Areas of expertise include: Client and Server administration, customer services, project work, hardware & software, break fix, and analytical support in the financial, investment, legal, media and retail industries.
Outside of work I like to spend time with friends and watching the greatest football team ever, Liverpool of course!!!
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LAURA MCCALL ANDY DODDS Laura has been appointed Divisional Director Corporate Security Andy has been promoted to Divisional Director Canine Security PETER MCGOWAN Peter has been appointed Director Data Centre OperationsThank you to the following members of staff for their commitment and loyalty to the organization:
Many congratulations to Shaike who has marked 35 years of service to ICTS. The occasion was celebrated with a small get together over lunch at our London HQ.
Shaike started his career with ICTS as our Station Manager at London Gatwick Airport. He progressed to the role of Managing Director of ICTS UK & Ireland before moving across to the ICTS Europe Group where he cur-
Jose de Gouveia (London Gatwick Airport)
In 2002 I moved from South Africa to the UK and started working at Gatwick Airport for McDonalds. I had planned to be a bus driver, but joined ICTS in-
I have always worked in the Hold Baggage Screening department and have been a
I enjoy working for ICTS and I am proud to be a part of the ICTS family.”
“Having started at Edinburgh with A.D.I and then Securicor in 2001, ICTS came along in 2002 and provided some much needed stability in private aviation security.
I have stayed in the HBS department all my years but have seen the whole operation expand from one old ‘continental’ flight to many American carriers. And also a few other airlines in need of ICTS’ services.
Before joining ICTS I was a crane driver and banksman. At ICTS, I have always worked in Hold Baggage Screening as a X Ray operd supported other airports during my time with ICTS. I can’t believe the time has passed by so quickly and I enjoy working with the ICTS family.
Photo above (L R): Gabi Vago (VP, ICTS Europe), Shaike and Andy Kynoch (MD, ICTS UK & Ireland).“
I have enjoyed working for ICTS for the 15 years I have been here. The Management have helped me to develop. I am now a Screener and I am working on various projects. I will carry on working with ICTS for many years to come. I would like to say thank you to all for the support
I joined ICTS in 2007 folyear career in the Police Service. I was until June last year Divisional Director Canine Services but having reached state retirement age I tried to retire. I made this decision in the knowledge that I was leaving the department in the safe hands of my replacement, Andy Dodds. ICTS had other plans and persuaded me to move into a newly created role of Subject Matter Expert Canine on a part time basis. I am enjoying still being part of ICTS and in particular Canine Services as it moves from strength to strength. I am also of course also enjoying the change in the work life balance.”
Donna McMillan (Glasgow Airport)
“Congratulations to Donna McMillan, for reaching 15 years employment with ICTS as an X Ray operator in HBS (Hold Baggage Screening). Donna realises the importance of her role in screening bags for all aircraft and takes great pride in ensuring that all the images she views are examined thoroughly to ensure that the luggage does not contain any items which may cause harm, before
Tara Stokoe (London Heathrow Cargo)
“I am based at London Heathrow Airport CARGO. I have just celebrated my 15th year with the ICTS team Thank you for having me.”
Zahara Sadrudine Cassamo (London Heathrow Airport), Reshama Nahar (London Heathrow Airport), Birute Zapkute (London Heathrow Airport), Ibrahima Bah (London Heathrow Airport), Ravinder Kaur (London Heathrow Airport), Pedro de Almeida (London Heathrow Airport). (Cont. ) being loaded into the aircraft holds. She also eagerly steps in as a Lead Agent when needed due to holidays or sickness. After a long 8 hour shift in the Control Room, Donna takes great pleasure spending time in her garden and her recently constructed Summer House. During time off work she takes long country walks with her family and friends.
Khalid Younus (Bristol Airport), Christopher Mazs (Edinburgh Airport), Narinder Minhas (London Heathrow Airport), Christopher Okosun (80 The Strand), Bilal Hussain (IT, HQ), Shyam Anantharajah (Bristol Airport), Charlotte Lewis (AMEX), Carole Crawford (Edinburgh), Mohammed Benqalha (London Heathrow Airport), Ghazi Muhammad Zahidur Rahman (London Gatwick Airport), David Phipps (Canine Security), Farzana Pervez (London Heathrow Airport), Abdisalam Jamal (London Heathrow Airport), James Bradley (Bristol Airport), Maisie Butler (Epsom & St Helier NHS Trust), Anthony Cabral Sanders (London Heathrow Airport), Maclean Thomas (UCG), Bozhidar Nikolov (UCG), Zahara Sadrudine Cassamo (London Heathrow Airport), Reshama Nahar (London Heathrow Airport), Joao Barbosa (Bristol Airport), Rajwinder Mann (London Heathrow Airport), Jigneshkumar Trivedi (London Heathrow Airport), Yoganathan Jilomi (London Heathrow Airport), Peter Dawson (Manchester Airport), Tony Gaubert (Cisco).
The following staff member has recently left ICTS. Thank you for your contribution to the organisation and the best of luck for the future: MICHELLE WALMSLEY (HR ADVISOR)
As of January this year, the Employee of the Month reward programme has changed to Employee of the Quarter.
We will allow a maximum of 3 winners from our Aviation Division and 3 winners from the Corporate Division, with no minimum number of winners being required.
CONGRATULATIONS TO THE EMPLOYEES WHO HAVE RECENTLY BEEN RECOGNISED AS PART OF OUR CUSTOMER SERVICE STAR SCHEME:
Each winner will receive a sum of £/€500 as before. Should we not have a total of 6 winners in a quarter, the excess funding will be placed in a pot and will be allocated to the Employee of the Year’s charity of choice. We will continue to run the Employee of the Year reward programme and there will be no changes to this.
Please note that nominations for Employee of the Quarter should only be in respect of employees who have gone above and beyond their daily duties. We are looking for employees who have done something exceptional that is worthy of recognition. Nominations should also be limited to those staff below the level of Site/Station Manager.
Nominations are to be sent via email to: eom.nominations@icts.co.uk together with any supporting documents. Please note that the deadline for submissions for each quarter is as follows:
The Customer Service Star scheme runs alongside our Employee(s) of the Month/Year scheme. The scheme has been established to recognise those employees who deliver excellent customer service to such a level that a client or a member of the public takes the trouble to write/post a commendation about the service delivered. This scheme goes a small way to say thank you and recognises all those very important customer service interventions by many of our employees.
Employees are asked to email a copy of the feedback to our HR Team hr@icts.co.uk
31 March Quarter 1 30 June Quarter 2 30 September Quarter 3 31 December Quarter 4
Brigida Dias COLT
Richie Kalu COLT
Congratulations to our EoQs from Aviation: Avril Spark and Margaret Peebles from Aberdeen Airport and Gerard (Gerry) O’Reilly from Dublin Airport.
Avril and Margaret tried their best to assist and comfort a passenger who had had a seizure within the Central Search area of Aberdeen Airport. Both Officers stayed with the passenger throughout his ordeal until the paramedics arrived and he was taken to hospital.
Gerry prevented significant damage to an aircraft engine. Strong winds had blown a baggage cart towards the engine of an aircraft. Gerard raised the alarm and ran to intercept it, managing to reduce its speed. As a result of Gerry’s efforts, the engine only suffered minor damage and the aircraft was able to depart safely.
Avril -
“It really means a lot to me to have been nominated for Employee of the Quarter and even more to have been chosen! I knew I had to help this passenger out and feel that others would have done the same if it had happened any other time.”
Margaret -
“I would like to say thank you for the nomination and it is not something that I would have expected to receive. It feels good to be recognised and appreciated for something that I feel that any other person would have done given the circumstance.”
Gerry -
“Delighted to be selected for the award. I didn’t think too much of the incident at the time. I was just doing my job. I noticed the container coming towards the aircraft engine and my instinct was to prevent damage. My previous work involved aircraft engine maintenance and testing so I know how much trouble and damage this could have caused. I was just very happy to be in the right place at the right time and prevent any incident happening. I am delighted that I received the award, especially as it was from all UK and Ireland sites.”
All 2022 winner(s) of the Employee of the Quarter make up the shortlist for the Employee (s) of the Year 2022 award, who will receive £/€5,000 (gross) and a lapel pin.Photo (L R): Avril Spark, Margaret Peebles and Gerard (Gerry) O
FROM OUR CORPORATE DIVISION: BRIGIDA DIAS, RICHIE KALU AND MARK DEANEY
Congratulations to our EoQs from Corporate: Brigida Dias and Richie Kalu from Colt and Mark Deaney from Canine Security Services.
Brigida and Richie’s swift actions were instrumental in the prevention of a fire from spreading and causing severe damage. The alarm was immediately raised with the emergency services and the onsite engineering team. Ritchie went as far as to help the engineer onsite to locate a few fire extinguishers and extinguish most of the fire.
Mark provided first aid to an intoxicated male who had sustained a significant cut to the back of his head. He stayed with the injured man until he was brought to hospital.
Brigida-
“I was very amazed to be nominated initially and to win it, was even more shocking. I was just doing my job and trying my best every day. I am very pleased that our efforts have been recognised and appreciated. Thank you.”
Winner(s) of the Employee of the Quarter award will receive £/€500 (net) bonus and a lapel pin.
“It is a great pleasure to be nominated for Employee of the Quarter. It is very important to express the value of knowledge from work and use it to help others around you. Thank you again and I wish to keep being a good employee here at ICTS.” RichieMark -
"I have not been with ICTS that long so I was very humbled and honoured to be have been nominated / selected so this has come as a big shock to me."
Photo (L R): Brigida Dias, Richie Kalu and Mark Deaney.
When did you join ICTS?
I joined ICTS in October 2021.
What do you enjoy most of your job?
I enjoy building relationships with the managers that we have across the business and supporting them on some of their most challenging cases. What key attributes make someone successful in your role?
Being adaptable is key, as the type of issues you deal with can vary day to day. It is also important to have resilience to deal with challenging situations. Lastly, optimism goes a long way in supporting your colleagues around you who may have had a tough day dealing with various issues.
What is your favourite pastime?
I enjoy spending time with my family and trying out new places to eat.
What has been your greatest achievement? Being called to the Bar of England and Wales in 2018.
If you weren’t a Human Resources specialist, what type of career would you choose?
If I didn’t have a career in HR, I would have been an Events Planner. I love organising parties and events and watching as everyone comes together to celebrate. It’s always rewarding seeing everything come together after spending months planning an event.
It is not every day that one is called a ‘Hero’ by the UK’s Prime Minister. Our Corporate Regional Manager, Paul Grzegorzek, met former PM, Boris Johnson on 26 August, whilst the PM was visiting Epsom and St. Helier University Hospitals NHS Trust. Paul was praised for his voluntary work with the Road to Ukraine charity.
Read the full article on Paul’s fundraising efforts on page 25 of our June 2022 Newsletter.
We were pleased to sponsor The Camden Clean Air Cycle Ride which took place on Sunday 12 June 2022. The cycle ride around the Borough of Camden promoted the importance of air quality in a non competitive and family friendly way.
As EcoVadis Silver Medal holders, ICTS UK & Ireland is determined to put people and planet first, improve our environmental impact and operate sustainably. We support our employees to make positive active travel decisions through subsidised bike ownership. This improves their health, saves them money, and helps to cut pollution.
Rasheed Thazhathethil, Duty Manager at London Heathrow Airport (photo below) who participated in the event wrote, “The Camden Clean Air Cycle Ride
Camden Clean Air Limited contributed the following statement, “The ride was a huge success with over 280 people of all ages and abilities signed up, and the sun shone down on us all day! We also recognized that not all community members own a bike, but we didn’t want this to be a reason for them not to take part, so partnered with HumanForest to provide free use of their e bikes. This was received positively with the community, with many members stating that they cannot wait to use an electric bike again. We can’t wait for next year’s event already as we get bigger and better.
was such an exciting day for me. Mainly because it was the centre of London, and it was a fantastic feeling to ride without traffic and be surrounded by others on two wheels. I was planning to ride by myself, but then the Plotaroute app wasn't working on my phone well. Then I decided to join the first group, whose ride began at 10:00, and we finished by 13:20; everyone in the group loved the lead because he was such an experienced and knowledgeable man who knew all over the area.
Thank you so much for a fantastic day, the day went so well, and the Camden clean air event organisation was well I sponsored, and the route signs and marshals were perfect; I would not hesitate to book other events."
We are so grateful to have received support from ICTS UK & Ireland to help cover our costs which in turn allowed us to have great community impact. It was amazing to see team members taking part in the ride itself which highlights their support for our message and the importance of improving air quality.”
Our ICTS Team at Epsom & St Helier University Hospitals NHS Trust kicked off the summer with a charity football match on 18 June, organised to raise funds for both the charity Mind, and the St Helier Neonatal Unit. The opposition was Coop funeral care, who fielded an excellent team. They were also joined by Celebrity FC, who provided a number of celebrities and ex semi pro footballers on both sides!
The day was held at the Tooting and Mitcham FC ground, and was well attended by the public, colleagues and families of both teams playing.
ICTS was kind enough to donate a number of items, including a fabulous tombola prize of afternoon tea for 2 at the Ritz! ICTS’ uniform supplier, IOMA, also kindly donated full marked up kit for the ICTS team. Despite heavy rain on the day, the match went well with ICTS just being beaten by Coop at the end during penalties, with a final score of 4 3 to the Coop.
£650 was raised for the charities, and planning has already started for next year’s match!
Alan Richardson and Terry Beggington from our Team at Manchester Airport met with the Greater Manchester Police to discuss the Armed Forces Covenant. The Greater Manchester Police shared their Covenant journey and offered support to ICTS as we are keen to employ military and emergency service veterans.
The Greater Manchester Police and ICTS are the first two organisations in a ‘Manchester Airport Armed Forces Friendly Organisations’ network, a network that will hopefully grow over the coming months. The aim is to support each other with best practice on things like recruitment from the Armed Forces and supporting our own ex military staff who may be struggling and sharing experience and knowledge.
The Lawn Tennis Association (LTA) has once again selected ICTS UK & Ireland’s Canine Security Division for the provision of security services at its tennis tournaments, including the 2022 Rothesay Open Nottingham (4 12 June) and the 2022 Cinch Championships played at The Queen's Club in London (13 19 June).
ICTS Data Centre footprint is steadily growing in the UK as our teams are busy planning the mobilisation of two new contracts.
A Data Centre global giant has selected ICTS for the provision of guarding services at 10 of its locations situated around the M25 We look forward to welcoming circa 170 new staff members to ICTS.
The second new contract, is with an existing Client that has entrusted ICTS to secure a second location. This time situated in Leeds, as it branches its services away from the South East of England.
We look forward to additional details of these new contracts in future editions of our Newsletter.
This marks the fourth year of ICTS working in partnership with the LTA. ICTS explosives detection dogs and their handlers have worked behind the scenes to ensure the safe running of what are iconic events in the international tennis calendar.
“We are delighted to carry on working with the LTA. Our Dog Teams provide a versatile, mobile and rapid screening service which is non intrusive, efficient and well received by the public. Urged on by a distinct hunting drive, sniffer dogs can detect a wide range of items including drugs, explosives, pyrotechnics, etc. ICTS Teams remain the only ones to hold the Home Office Explosive Detection Dog Standard, the National Canine Training Accreditation Scheme Private Security Sector (NCTAS P) accreditation”, said Andy Dodds, Head of Canine Security Services, ICTS UK & Ireland.
Photo: John Graham’s Detection Dog, Marley.
ICTS’ Canine Security Division worked behind the scenes ensuring that the 2022 Commonwealth Games (28 July 8 August) were a success. All eyes were on Birmingham as more than 5,000 athletes from around the Commonwealth group of nations competed in 280 events across 19 sports during the 10 days of the Games.
From 14 July 2022, our Explosives Detection Dog Teams security screened multiple vehicles at a Remote Vehicle Search Site. These vehicles were delivering goods to Commonwealth Games venues.
“
The Commonwealth Games were a thrilling and joyous festival of sport. It was a privilege and pleasure for our Dog Teams to work at such a high profile event. A lot of planning and working in close collaboration with multiple agencies took place in order to deliver that essential added layer of security that a dog and its handler provides and that is recommended by the Centre for the Protection of National Infrastructure” said Andy Dodds, Divisional Director Canine Security Services, ICTS UK & Ireland.
Photo: Detection Dogs, Millie (above) and Oscar (below), belonging to Handler, Frankie Evans.
ICTS Corporate and Canine Security Teams worked in collaboration to secure a high profile event which took place at the end of June at the European Space Agency in Oxfordshire.
Photo (L R): Dumitru Gornea, Geoff Stevens, Alex Ursan, Client Hilde Schreoven Deceuninck, Kouame Bouaman.
Photo above: The welfare of our dogs is paramount to us. The dogs really enjoyed some well earned downtime in the countryside in between their busy shifts.
Photo (L R): Savio Rodrigues, Dumitru Gornea and Clayton Fraser.
ICTS WINNER AT THE UCG STAFF AWARDS 2022
Congratulations to our very own Kamal Hashi who has won a UCG Staff Award for the Delivery of Excellent Customer Service. Kamal, a valued member of our ICTS Security Team, has been recognised for his contribution to the large London based United Colleges Group (UCG).
Kamal has been praised for his excellent customer service and positive attitude. He is always happy to assist staff, students and visitors and approaches incidents professionally. Kamal has dealt with a number of serious incidents, often placing himself in harm’s way to diffuse situations.
Kamal is an integral member of the UCG community, as is the rest of our Security Team. He has been responsible for inducting most of the College Duty Managers and First Aiders and has overseen the College’s busy enrolment operations. UCG enrols approximately 20,000 students a year. Kamal deals with the most serious of First Aid incidents at the London Paddington Green Campus.
Congratulations Kamal, and thank you for making a difference.
NEW EMPLOYEE OF THE MONTH SCHEME INTRODUCED FOR OUR TEAM AT AMERICAN EXPRESS
Congratulations to Seamus Doherty who is the first ICTS staff member at American Express (AMEX) to have won Employee of the Month, a new scheme introduced in July 2022.
Every month the best performing staff member will win the Employee of the Month award and a £50 ‘Love to Shop’ voucher.
Seamus was recognised for his excellent customer service. The following is an extract from a statement received by AMEX from one of its employees:
“I am a new start (wk 2) who works hybrid across our London & Brighton offices. Last week, in my first visit to 1JS, Seamus went out of his way to ensure I had the correct access to site and car park. Whilst the system had some issues, Seamus arranged it so I could park
Photo (L R): Peter McGowan (Director Data Centre Operations), Ashley Fernandes (Executive Director Corporate Security), Seamus Doherty (EoM July 2022) and Laura McCall (Divisional Director Corporate Security).Are you interested to learn more about our Canine Teams and to contribute to their ongoing training and development? Our Canine Division is looking for ICTS staff member volunteers who are willing to give up a few hours of their time to assist with training drills. No prior experience required and the training can be at any location within the London area and surrounding counties.
For further information, please contact Charlotte Smith, Canine Training Manager Corporate Security Services by email: charlotte.smith@icts.co.uk.
ICTS’ long term partnership with American Airlines is set to continue as the airline re selects ICTS as its trusted security partner. Our aviation security teams will continue to secure American Airlines at 12 airports in Europe, including Dublin.
The partnership between American Airlines and ICTS dates back to 1986 when ICTS was selected to design and set up a brand new security system for the airline. This collaboration marked the start of what have been more than three decades of continuous innovations and development of our aviation security services and products.
“Since the beginning of our collaboration with American Airlines, we have enjoyed a mutually beneficial relationship and together have progressed and built upon our reputation of excellence. Over the years, a very special and genuine partnership has developed between ICTS and American Airlines. Both companies have consistently invested resources and know how in upgrading the delivery of security services, striving always to remain at the forefront of aviation security”, said Bill Keane, Key Account Manager ICTS Europe for American Airlines.
“Our longstanding partnership with American Airlines confirms that our organisations work well together. We are committed to continuing to provide outstanding service and to support American Airlines for the years to come”, said Ronen Remetz, Executive Vice President, ICTS Europe. “I take this opportunity to thank our ICTS teams for a job well done, including our specialist aviation trainers around the world who have worked hard in preparation for the busy summer season.
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Regional Security Manager American Airlines, Serge Allsop Menist, added: “AA and ICTS have worked closely together for many years, having collaborated on several step changes within the AvSec industry, providing flexible and dynamic solutions to ensure the security of our customers and colleagues and we look forward to continuing this partnership.
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OUR CANINE SECURITY TEAM IS LOOKING FOR VOLUNTEERS TO ASSIST WITH THEIR TRAINING PROGRAMMEIt has been a tremendously busy summer season with a post pandemic surge in travel. Andy Kynoch (MD) has been meeting our Aviation Teams. A selection of photos below
Photo (L R): Szczepan Skiba with Client, John McDonnell.
American Airlines at Dublin Airport gave our Security team a ‘care package’ in recognition of their hard work.
Team ICTS at Southampton Airport
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During July the ICTS team at Glasgow Airport were subject to an audit from the Civil Aviation Authority (CAA). Following its conclusion, feedback from the audit team highlighted the support and professionalism of the ICTS staff involved with several being given specific mention” said Andrew Clugston, ICTS Operations Manager at Glasgow Airport.
Well done Team ICTS at Glasgow Airport!
Our Team at London Gatwick was pleased to increase the provision of its services to JetBlue. On 5 August the airline added an additional flight to Boston (USA) increasing the number of flights from Gatwick to two daily.
Kevin Shopland, ICTS Station Manager at Bristol Airport writes, “After some years and the pandemic, Bristol Airport recognised that the old rest facilities were not to a good standard. The Airport invested in building a new rest room which includes a separate kitchen and new locker room for ICTS staff members. We added the luxury of a TV mounted on the wall. This has been well received by all staff within ICTS at Bristol Airport.
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Photo (L R): Kapila Limbachia, Saroj Nayee, Ritaben Patel and Clive Gooding.ASM’s brand new website was launched on 21 September 2022. Please take a look: www.asmuk.net. Curtis Wright, Head of Electronic Security and Monitoring Services, writes, “We are now also regularly updating the ASM LinkedIn page with news, including a #techTuesday weekly post. Please follow our page to keep informed on ASM developments: ASM: My Company | LinkedIn.”
ASM is pleased to have been awarded a large distribution warehouse project in Middlewich with a long standing customer. We are offering a full turnkey solution utilising all of the ASM and ICTS UK & Ireland services, to ensure that site security is constantly maintained, not only on completion but also throughout the project. We are providing the following services throughout the building phase and maintenance following successful installation:
• Canine unit throughout the project period.
• Solar powered CCTV towers with direct ARC connection.
• Keyholding response.
• Fire alarm installation.
• Intruder alarm.
• Access Control.
• Intercoms.
• CCTV.
• Monitoring package.
Click on the image below to read news from around the ICTS Europe Group:
Viridian has won a ‘2022 New Product of the Year’
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Editor: Roberta Puccinelli
Photo: ICTS Handler, Frankie Evans with Explosives Detection Dog, Oscar.