Engagement Survey Action Planning Guide

Page 5

CLEAR & PROMISING DIRECTION

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CREATE PURPOSE & FOCUS • • •

Establish an open-door policy and ensure that you follow through on that commitment. If a team member comes to you for help, you should make yourself available to talk or soon thereafter. • Work with your team to create a mission andeither visionimmediately for your group. Always listen to your• employees their concerns, even in times when you disagree. Talk about and this mission and vision often in team meetings and in one-on-one conversations with each Be sure to actively listen andmember. not think about what you are going to say next team As a best practice summarize you heard employee saythe before taking yourand turnvision. to speak. • Be sure what to educate new the employees about team’s mission

CONNECT JOBS WITH 0 ORGANIZATIONAL GOALS • •

During check-in meetings be sure to clarify the connection between the role your team member is playing and the importance to the department, institution, and Adtalem. Ask your employees to think of ways that their roles connect with the strategy of the department, institution, and Adtalem and present back to you or the team.

KEEP CURRENT • • •

Keep yourself and your team informed of the strategy of your institution and Adtalem. Listen to Adtalem’s quarterly earnings conference call to understand how the company is doing, what the strategy is moving forward, and what the stockholders are asking. Adtalem’s earnings conference calls and quarterly reports can be found on the Investor Relations page of Adtalem’s website.

COLLABORATE • •

Invite other leaders to your team meetings to speak about the work of their department and how their work connects to the work of your department. Create cross-functional project teams as needed with other departments to work on similar goals or strategies.

BENCHMARK/RESEARCH • • •

4|P ag e

Task your team to do research on how other departments are handling similar work. Send team members to industry specific meetings to learn the latest information on your work. Subscribe to industry specific literature (e.g., magazines, professional associations) and share the most relevant articles with your team.


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Engagement Survey Action Planning Guide by Adtalem - Issuu