RESOURCES

FOSTER OPEN DIALOGUE

• Establish an open-door policy and ensure that you follow through on that commitment. If a team member comes to you for help, you should make yourself available to talk either immediately or soon thereafter. • Establish an open-door policy and ensure that you follow through on that commitment. If a team member comes • Always listen to your employees and their concerns, even in times when you disagree. to you for help, you should make yourself available to talk either immediately or • Be sure to actively listen and not think about what you are going soon thereafter. to say next • As a best practice summarize what you heard the employee say before taking your turn to speak. • Always listen to your employees and their concerns, even in times when you disagree. • Be sure to actively listen and not think about what you are going to say next during the conversation.

INQUIRE ABOUT RESOURCES

• Make a habit of asking your team if there is anything further they need to do their jobs effectively. • Inquire with team members in your check ins regarding if they need any additional resources. • Keep a running list of ideas to streamline work. The idea that could not have been implemented previously may be able to be implemented in time.

GET CREATIVE

• Many times, a lack of resources can lead to more creative problem solving. • If a desired resource cannot be obtained, encourage your team to find creative ways to implement an idea. • To brainstorm use brainstorming sessions, brainwriting sessions, or other tools, such as mind-mapping, as needed.

BENCHMARK/RESEARCH

• Task some members of your team to do research on how similar departments in other institutions are handling their work. • Send team members to industry specific meetings to learn the latest information on your work. • Subscribe to industry specific literature (e.g., magazines, professional associations) and share the most relevant articles with your team.

COLLABORATE

• Remember Adtalem is a large organization with many experts in various domains. Find colleagues with the right expertise to help you devise better solutions. • Create cross-functional project teams from various departments to create solutions to the resource challenges you face.