RESOURCES
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FOSTER OPEN DIALOGUE • • •
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Establish an open-door policy and ensure that you follow through on that commitment. If a team member • Establish anmake open-door policy and ensure youimmediately follow through thatthereafter. commitment. If a team member comes comes to you for help, you should yourself available to talkthat either or on soon to you for help, you should make yourself available to talk either immediately or Always listen to your employees and their concerns, even in times when you disagree. soon thereafter. Be sure to actively listen and not think about what you are going to say next Always what listenyou to your employees and their concerns, evenyour in times when you disagree. As a best practice •summarize heard the employee say before taking turn to speak. • Be sure to actively listen and not think about what you are going to say next during the conversation.
INQUIRE ABOUT RESOURCES • • •
Make a habit of asking your team if there is anything further they need to do their jobs effectively. Inquire with team members in your check ins regarding if they need any additional resources. Keep a running list of ideas to streamline work. The idea that could not have been implemented previously may be able to be implemented in time.
GET CREATIVE • • •
Many times, a lack of resources can lead to more creative problem solving. If a desired resource cannot be obtained, encourage your team to find creative ways to implement an idea. To brainstorm use brainstorming sessions, brainwriting sessions, or other tools, such as mind-mapping, as needed.
BENCHMARK/RESEARCH • • •
Task some members of your team to do research on how similar departments in other institutions are handling their work. Send team members to industry specific meetings to learn the latest information on your work. Subscribe to industry specific literature (e.g., magazines, professional associations) and share the most relevant articles with your team.
COLLABORATE • •
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Remember Adtalem is a large organization with many experts in various domains. Find colleagues with the right expertise to help you devise better solutions. Create cross-functional project teams from various departments to create solutions to the resource challenges you face.
