Terberg Special Vehicles Magazine 2013

terberg magazine

SPECIAL VEHICLES

where special comes as standard

Terberg special vehicles maga zine 2013

Foreword

We are proud to present the second issue of Terberg Special Vehicles Magazine. We start by taking you back four decades, to the year 1973, when my uncle Goof Terberg decided to develop and engineer the first Terberg Terminal tractor. When the prototype was presented, less than five months later, nobody could have guessed the impact it would have. The rapid growth in container transport worldwide resulted in a high demand for terminal tractors in ports.

Fore word Additionally, RoRo transport developed strongly in Europe, leading to a need for 4x4 tractors to handle cargo safely on ramps. The 1980s and ‘90s also saw significant growth in the use of our tractors to shunt trailers at industrial sites and distribution centres.

Today, Terberg produces customised tractors for these markets in over 90 countries.

This issue has a special focus on Terberg tractors in the steel industry. Steelworks provide a harsh operating environment that demands the most of the equipment.

Many of our tractors are used 365 days a year, clocking up 5,000 to 7,000 operating hours while hauling loads of up to 150 tonnes. Our customers in the steel industry therefore look for robust and reliable vehicles that need little maintenance. They also expect excellent service support and rapid delivery of spare parts.

Our after-market support, which helps operators get the most from their tractors, is also addressed in this issue. Our Spare Parts department can check the specifications of every tractor we have built using the Parts On Line (POL) database and identify the spares our customers need. In most cases we can ship the spares the day they are ordered and help our customers keep their Terberg fleets running.

We trust that you will enjoy reading this year’s magazine.

George Terberg / Director 2

contents

SPECIAL VEHICLES

Foreword 2 George Terberg Terberg Special Vehicles division 4 Terberg Benschop and international subsidiaries Celebrating 40 years of Terberg Terminal tractors 5 Innovation and development 6 - 7 Interview - Ronald van Zoelen and Gerard de Bruin

c o nt e nts Industrial applications 8 - 11 Steelworks: 24/7 in a demanding environment Port applications 12 - 21 Working hard in ports throughout the world Distribution applications 22 - 24 Shifting parcels by the thousands Terberg Techniek 25 - 27 High loads & poor terrain Interview - Bert Terberg Terberg Tractors Malaysia 28 - 31 TTM busier than ever Technical focus 32 - 33 SafeNeck速 Terberg People 34 - 35 Spare parts department Interview - Dave Brouwer and Remco van de Vlasakker Rail/road tractor 36 - 37 Two transport modes, one tractor Corporate information 38 - 43 Corporate Social Responsibility Distributors Terberg Holding Group companies

3

Terberg Special Vehicles division

Terberg Benschop and international subsidiaries The main plant is at Benschop, the Netherlands, where our tractors are designed and built to customer specifications. The division has five international subsidiaries to bring us closer to our customers. Some of these subsidiaries also supply and support other makes of equipment.

Terberg DTS

Terberg Nordlift

Terberg Tractors

United Kingdom

Germany

malaysia

In addition to

This subsidiary

This company is

the full range of

supplies tractors to

a joint venture of

Terberg tractors,

the German market,

Terberg Benschop

Terberg DTS also

where quality and

and Sime Darby

distributes terminal

durability are highly

Industrial Sdn.Bhd.

and industrial

valued. The company

In Malaysia, Terberg

trailers, special Alisdair Couper

airport vehicles and

emphasises flexibility, Arno Ortlieb

to ensure that

tractors are produced Wei Ching Boo

locally for the

Zagro rail shunters in the UK and Ireland.

customer expectations are not simply met, but

markets in Asia and the Pacific.

The company has a fully-equipped servicing

actually exceeded.

www.terbergtractorsmalaysia.com.my

workshop and a large rental fleet.

www.terberg-nordlift.de

www.terbergdts.co.uk

Terberg Belgium

Terberg Middle East

Belgium

United Ar ab Emir ates

This subsidiary

This subsidiary is

supplies our tractors

located in Dubai and

to the Belgian market

supplies our tractors

and undertakes

and spares throughout

scheduled inspections

the Middle East and

in accordance with

Africa and provides after-sales support.

local requirements.

Pieter Sanczuk

Many of our units

Ron van Arkel

Andrew Partridge

Our vehicles have

are operating in the busy port of Antwerp.

proven to be fully capable of dealing with the demanding climate

Terberg Belgium also supplies Still fork lift

conditions in these areas.

trucks and other equipment.

www.terbergmiddleeast.ae

www.terbergbenschop.be 4

40 1973-2013

Celebr ating

years

of Terberg Terminal Tr actors In 1973, our then Managing Director, Goof Terberg, and Chief Engineer, Joop Boumans, heard from the Dutch Volvo trucks importer that terminal tractors might become essential for transporting shipping containers in ports. Mr. Terberg responded promptly and in just five months developed a prototype tractor. They did not do any market research at all, but just acted on the hunch that this type of vehicle could be a good addition to the company’s line of dump trucks.

Terberg with another market. In the steel industry these units operate in a harsh environment, handling loads of 150 tonnes and often clocking up over 7,000 operating hours per year.

Initially, distribution centres in Europe used conventional road tractors to shunt trailers

At that time, nobody could have foreseen

tractors to transfer trailers laden with cargo

on their sites. Around 25 years ago they

the impact of the use of standard shipping

between ships and the quayside. RoRo

became aware of the advantages of dedicated

containers on the world and on Terberg. The

transport was initially mainly a European

yard tractors. This industry has expanded

worldwide expansion of containerization into

activity given the extensive short sea traffic in

significantly and provides Terberg with

a globalized, fast and cost-effective transport

that area. However it is now becoming more

another and important market.

system has contributed substantially to

popular in Africa, Asia and in the USA. For

economic growth. The expansion of Terberg

Terberg, as a manufacturer of tailor-made

Today, Terberg Benschop builds tractors in

over the years was largely in line with the

products, RoRo tractors form the top of the

the Netherlands to serve markets in Europe,

growth of containerization, as more and more

range. These tractors have to handle heavy

Africa, the Middle East and South America.

terminal tractors were needed for container

trailers on ramps and inside RoRo vessels,

Our joint venture in Malaysia, Terberg Tractors

handling in ports.

safely and under difficult circumstances.

Malaysia, produces tractors for markets in South East Asia and the Pacific. Over 15,000

In the 1980s RoRo (Roll on–Roll off) transport

Once the 4x4 tractors were available, they

Terberg tractors are currently operating in

expanded, leading to a demand for 4x4

were adopted by heavy industry and provided

more than 90 countries throughout the world.

5

I n n ovat i o n a n d d e v e lo pm e n t Interview - Ronald van Zoelen and Gerard de Bruin

Ronald van Zoelen and Gerard de Bruin:

helping our customers work more efficiently At Terberg, we continuously review our product lines based on feedback from our customers, market developments and innovations developed by our own designers. Our key aim is to deliver vehicles that enable our customers to work more efficiently and reduce operating costs while providing their drivers a better working environment.

6

RT403 industrial tractor We interviewed Ronald van Zoelen, Manager Engineering & Automation, about the development of the new RT403 industrial tractor. He explained: “This unit builds on the design of the proven RT382. Visually, the most apparent difference is the new, larger cab which is extremely ergonomic and offers the driver a more comfortable working environment. This new cab improves both driver welfare and productivity. The front of the vehicle has also been redesigned to match the new cab.�

SPECIAL VEHICLES

Terberg RT403

The main technical change is the use of

where the tyres would otherwise constrain the

improvements to further reduce the fuel

a Mercedes OM 470 engine rated at 300

performance of the tractor.

consumption and operating costs. The stability

kW/403 HP. This engine is more powerful

has also been increased – this is particularly

than the one fitted to the RT382 and offers a

important for body carriers as they have a

significant increase in torque - from 1674 to

relatively high centre of gravity.”

2000 Nm - for the most demanding industrial applications. The gearbox, naturally, is also upgraded. The engine is fitted with a Selective Catalytic Reduction (SCR) system to ensure the emissions are fully within the European Stage 4 final limits for off-road applications.

A load-sensing hydraulic pump reduces the

“We Strive for maximum efficiency and lowest cost of ownership”

The new load-sensing hydraulic pump modulates the hydraulic oil flow which can result in a significant improvement in the fuel economy. Further to customer demand, the unit is now fitted with an extra step so the driver can cross behind the cab instead of in front of the tractor, which is more efficient

fuel consumption of the vehicle when there is a

when working with trailers. The new BC can

low demand for hydraulic power. The capacity

be fitted with a Euro 5 engine.

of the hydraulic tanks has also been increased.

Another change is the use of a full CAN bus

New Body Carrier

The unit is now fitted with a CAN bus system

system which delivers more information to

Gerard de Bruin, Project Engineer, told us

and a colour display, which not only presents

both the driver and mechanics.

about the new version of the Body Carrier

more information to the driver but also offers

(BC) for swap bodies. “We started by

improved diagnostics and greater options

Finally, the front wheel arches have been

listening to our customers and analysing their

for customer-specific functions. Finally, the

modified to allow for the installation of larger

suggestions for improvement. Although the

vehicle now features a multifunctional joystick

tyres. This is important for applications where

vehicle looks much the same as before and

for the driving direction, swap body and fifth

extremely high axle loads occur regularly and

has the same capacity, we have made many

wheel functions.

7

I n d u s t r i a l a ppli c at i o n s

steelwor k s : 2 4/7 in a d emandin g environment

Terberg RT and YT tractors have found their way into steelworks where their robustness and reliability are highly valued. They are well suited to 24/7 operations in these demanding industrial environments. Our range includes the RT382 which is designed for the heaviest applications, up to a maximum GCW of 375 tonnes.

Poertgen GmbH Gelsenkirchen, Germany

Poertgen provides transport services at six steelworks in Germany. The family-owned company purchased its first Terberg tractor in 1980 and currently operates 42 units. Given the demanding environment and operation around the clock, all year round, Poertgen considers high reliability and good after-sales support to be essential. Hence the rapid delivery of spares and consumables from Benschop is greatly valued.

8

SPECIAL VEHICLES

As Mr. Thomas Poertgen puts it: “We use

reliably, to ensure that the transport operations

120 tonnes. Every year each tractor clocks up

Terberg because their tractors are robust and

are undertaken to the satisfaction of our

around 6,000 operating hours and the units are

need few repairs. If there is an issue then we

customers.�

generally traded in after 25,000 hours.

get good support by telephone and spares

The company is a real family business,

are delivered quickly. These tractors are used

Poertgen uses the tractors with pallets to haul

like Terberg, and was set up by Karl-Heinz

three shifts per day, 365 days per year. In

coils and slabs and uses tipping pallets for scrap

Poertgen in 1975. His son, Thomas, has now

the steel industry they simply have to work

and sand transports. The loads weigh up to

also joined the management.

9

I n d u s t r i a l a ppli c at i o n s

Tata Steel

are restricted. Consequently these users

of the area around the vehicle, which makes

IJmuiden, the Netherlands

have selected our four-axle model. Although

operations both safer and more efficient.

conventional road tractors could be used for

Finally, the fully automatic gearbox is a major

Several contractors working at the Tata

this application, Tata’s logistics contractors

benefit for this type of operations.

steelworks use Terberg RT283 and YT1852

prefer our vehicles as the heavy YT chassis

tractors for hauling heavy loads around the

offers the robustness necessary to cope with

site. As there are many cables and pipes which

the demanding steelworks environment. These

cross the site roads, the permissible axle loads

units also offer the driver an excellent view

10

SPECIAL VEHICLES

La Cisa Dalmine, Italy

The company operates a fleet of RT and YT tractors to provide logistics services at steelworks in Italy. These tractors are mostly used with specialist roll trailers. La Cisa’s first Terberg unit was an RT382 for handling extremely heavy loads. Their latest unit is an RT283 with special hydraulics to operate a Seacom tipping trailer for transporting scrap.

This combination has proven to be much more attractive than the dumper truck used previously, especially in terms of tonnes/hour handled, fuel consumption and maintenance. La Cisa commends Terberg’s understanding of the steel industry, consideration of driver comfort and effective after-sales service.

Tube City IMS Glassport, PA, USA

Tube City IMS is a major provider of industrial services at steelworks throughout the world.

The company recently purchased two RT382 tractors for deployment at the Outokumpu stainless steelworks in Calvert, Alabama. The units are used to haul steel scrap using large baskets on special 200 tonne weighbridge trailers from Seacom. Tube City formerly used conventional scrap bucket carriers for this application but opted for Terberg tractors because of their lower operating cost and greater operational flexibility. Tube City also appreciates the high power of the RT units as it enables efficient handling of even the heaviest trailers.

11

P o rt a ppli c at i o n s

Damen Shipyards, Emirate of Sharjah, UAE

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SPECIAL VEHICLES

Working h a r d i n p o rt s throug hout the world

approached Terberg. Terberg’s engineering team worked closely with our project team to develop a dedicated unit for these operations.

We will even be able to integrate this unit in our other internal logistics operations in the future. On top of that, the price of this solution compared to a heavy-duty wheel loader is much more attractive. The whole package the quality of the product, operational options and price - made us decide to purchase this specialized Terberg machine.”

Terberg RT RoRo tractors (4x4 drive) and YT yard tractors (4x2) are widely used by major port operators worldwide. Their key reasons for choosing Terberg tractors are always the reliability and the low cost of ownership resulting from the high fuel efficiency and reduced maintenance costs.

Port operators with heavy RoRo cargo also appreciate the SafeNeck, which considerably increases safety when hauling heavy loads on steep ship’s ramps. We trust that these case studies give you a good idea of the port applications of our tractors.

Damen Shipyards

Damen is currently constructing a new

Versatility

United Ar ab Emirates

shipyard in the Hamriyah Free Zone of the

The RT382 was originally developed for heavy

Damen Shipyards Group is based in the

Emirate of Sharjah in the UAE. The facility is

industrial applications. The unit supplied

Netherlands and has a strong global presence

located on a 284,000 m² site and equipped

to Damen was modified to cope with the

with 16 shipyards in the Netherlands and 22 in

with a 5,200 tonne shiplift with a platform

extremely high loads. The main challenge

other countries. The company produces a wide

dimension of 120 m x 26.5 m, eight dry berths,

was to prevent wheel spin, i.e. to transfer the

range of specialist vessels as well as providing

a fully enclosed abrasive blasting and painting

power of the four-wheel drive effectively to

ship repair and modification services. Damen

facility, newbuilding construction sheds of

the road surface. This was solved by fitting a

has specialist designs for the offshore market,

4,500 m², and several specialist workshops

heavy counterweight onto the tractor’s fifth

dredgers, tugs, etc. As both Terberg and

covering 7,500 m².

wheel. The counterweight is fitted with a lifting frame and can be uncoupled from the

Damen operate in specialist markets, Pascal Slingerland, Project Manager at Damen

Pascal Slingerland explains why Damen

tractor without assistance from a crane or fork

Shipyards Sharjah, observes: “Both Damen

approached Terberg: “There was no standard

lift. This has made the RT382 more versatile:

Shipyards and Terberg are family-owned

solution for pulling vessels off the lift and

when it is not used for handling ships it can be

Dutch companies, supplying their products to

transferring the ships to the dry berths.

used for other purposes around the shipyard,

the global market.”

Normally, heavy-duty wheel loaders or

for instance delivering heavy components and

trucks are used. As Damen was looking for a

equipment to workstations using a gooseneck

dedicated vehicle designed to do this job, we

or roll trailers.

13

P o rt a ppli c at i o n s

Toll Shipping

Toll Shipping, Melbourne, Australia

Melbourne, Australia

Toll Shipping, part of Toll Group, operate two RoRo ships on an up to seven days a week, overnight service across Bass Strait between Melbourne, on mainland Australia and Burnie on the island of Tasmania. The application is particularly demanding due to the ten-hour turnaround time and consistently heavy loads of up to ninety tonnes. Adding to the stress is the fact Bass Strait is known as one of the world’s roughest stretches of water and heavy crossings are par for the course.

Toll Shipping has been operating Terberg Tractors since 1985 and recently took delivery of nine 240 kW RT323s with more units scheduled for delivery in 2014. The RT323s feature full CAN bus control and will gradually replace twenty significantly older Terberg RT22s and RT26s which have more than earned their keep.

Working alongside the new RT323s is a fleet

The new series of tractors supplied by

Andries Schouten, gave the following

of eight 250 kW RT382s which handle the

Terberg’s Australian Distributor, Clark

reasons for choosing our tractors: “Quality,

heaviest loads. In fact the RT382 was originally

Equipment, have lived up to Griffith’s

specifications, service, residual value and the

designed by Terberg in 2000 to meet Toll

expectations in terms of performance,

good relationship with Terberg.”

Shipping’s demanding specification for a

reliability and operator acceptance along with

heavy duty tractor and has since gone on to

the level of support from Clark and Terberg.

be recognised as the benchmark in the heavy industrial and shipping market.

Gunco

According to Toll Shipping National Equipment

Rotterdam, the Netherlands

Manager Graham Griffith, Terberg’s engineering

Gunco specialises in the rental, leasing and

department has the best “Can do” attitude he has

sales of fork lift trucks, dock equipment,

seen in his twenty-seven years’ experience with

mobile elevating work platforms and reach

worldwide manufacturers. He goes onto say that

trucks. The company has been working

“they listen and respond to our needs and when I

with Terberg equipment for 20 years and

get a “No” from Terberg I know it’s not for lack of

currently operates around 50 YT and RT

trying that it can’t be done”.

tractors. Gunco’s Managing Director,

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Gunco, Rotterdam, the Netherlands

SPECIAL VEHICLES

Stena Line

RMS Trent Ports

Belfast, UK

Flixborough Wharf, UK

Stena is a leading European ferry operator

Flixborough Wharf, in the north east of

with five Irish Sea routes. Stena Line has many

England, handles mostly bulk products and

years’ experience of our tractors and recently

steel shipped by coaster. The facility serves

purchased a number of RT223 4x4 RoRo units

one of the UK’s most important industrial

for their port operations in Belfast.

regions and has good road and rail links.

Stena Line, Belfast, UK

DP World

Terberg DTS supplied five RT283 4x4 RoRo tractors to replace the terminal’s existing fleet.

London Gateway, UK

London Gateway is a new port being built in the south east of England, in the Thames estuary.

The port will accommodate Ultra Large Container Ships and will have a capacity of 3.5 million TEU/year. Terberg DTS recently delivered a fleet of Terberg TT223 4x2 port tractors to DP World for this project. These units have a special hydraulic system to work with the hydraulic trailers used at this site.

RMS Trent Ports, UK

NYK Line Tokyo, Japan

NYK operates over 100 RoRo carriers and other vessels and has a number of terminals. At their Yokohama, Nagoya and Kobe terminals in Japan they use an RT283 with SafeNeck for handling roll trailers and specialist trailers for rail wagons.

The company selected the unit because of its competitive price and the SafeNeck option. The RT282 has proven to be very reliable!

DP World, London Gateway, UK

NYK Line, Tokyo, Japan

15

Gulf tainer, UAE

16

SPECIAL VEHICLES

17

P o rt a ppli c at i o n s

Gulftainer United Ar ab Emir ates

Gulftainer, one of the world’s largest privately owned port management and logistics companies, operates three terminals in the UAE, and additionally has operations in Iraq, Lebanon and Brazil, and has recently announced the purchase of a majority shareholding in Saudi Arabian company Gulf Stevedoring Contracting Company, adding another three terminals in Jeddah and Jubail to their portfolio. The company will continue to look to expand across the Middle East and international territories.

The Company’s flagship terminal at Khorfakkan was recently expanded and is the fastest growing terminal in the Middle East, having achieved double-digit growth last year.

As Gulftainer’s Peter Richards commented: “This remarkable success is due to the excellent strategic location of Khorfakkan as a transshipment hub, our strong relationship with our customers, and having the support of a skilled team who are thorough in the efficient handling of containers.”

Terberg has long been supplying YT tractors to Gulftainer. Almost 100 of our units are currently operating at the Khorfakkan terminal. The tractors are used to haul conventional trailers with one container as well as twin trailers carrying a total of four 20 foot containers. Although the latest YTs supplied to the terminal are of the third generation, older first and second generation

18

SPECIAL VEHICLES

YTs are still in use, which is clear evidence of

ports we have seen an enormous growth in

the reliability of these units.

quantities in recent years. This makes us more of a strategic partner rather than just a supplier.

Peter Richards, Managing Director of the

Our relationship is based on mutual trust and

Gulftainer Group, and George Terberg,

we can quickly respond when Gulftainer has a

Director of Terberg Benschop, commented on

new project or needs tractors at short notice.”

the excellent business relationship between the two companies.

Peter Richards concluded: “A good relationship with suppliers is very important

Peter Richards: “For many years, Terberg has

to Gulftainer and as Terberg is a family-

been our first choice in terminal tractors, they

owned company we know who is behind the

A Strong partnership has resulted in an excellent track record

have worked with us since the early years,

product, the top management is very easily

and in fact some of the tractors first purchased

accessible. That inspires trust, one of the most

back in the early nineties are still in daily

important ingredients for a successful business

operation. For Gulftainer it’s very important

relationship. We believe in building strong

to have reliable machines of top quality with

partnerships with our customers, and our

good after market back-up and a minimum of

suppliers and this is reflected in the excellent

maintenance. Terberg is able to meet all of our

track record Terberg has built with Gulftainer

requirements and have proven their product is

over the years.”

the best for our operations.”

We are looking forward to supplying George Terberg responded: “We’re very

Gulftainer with tractors for many more years.

proud to supply Gulftainer. They are one of

Customers like these encourage us to continue

our oldest and most loyal customers. With

the development of ever-more reliable and

well over 100 units delivered to their various

efficient vehicles.

19

P o rt a ppli c at i o n s

The first Terberg YT220 6x4 Euro 5 compliant yard tractor in Australia

APMT Apapa

Toll Intermodal

Lagos, Nigeria

australia

APMT Apapa is based at Apapa, the major port

In Western Australia Toll Intermodal, part of

of the city of Lagos, and is West Africa’s largest

Toll Group, required low axle weights and an

container operator. The company recently

environmentally friendly and safe yard tractor

took delivery of twenty YT222 tractors as part

and ordered the Terberg YT220 with a 6x4 axle

of their scheduled fleet replacement plan.

configuration and a Euro 5 compliant engine.

The units were supplied by Paterson Simons,

This is not only the first Terberg 6x4 yard

Terberg dealers for Nigeria and Ghana, who

tractor to be commissioned in Australia but

are located very close to APMT. The contract

also the first yard tractor of its type in Australia

also included training of both drivers and

to be equipped with a Euro 5 compliant

mechanics by Paterson Simons and Terberg

engine. According to Toll Intermodal the

DCT Gdansk

personnel. APMT chose the YTs as they have

decision to specify the 6x4 axle configuration

Poland

good experience with these tractors at other

was influenced by the need to allow the

DCT Gdansk is Poland’s largest and fastest

ports and value their quality, low cost of

yard tractor unrestricted access throughout

growing container terminal, and the only

ownership and good after-sales support. They

the terminal and connecting roads when

deep-water terminal in the Baltic Sea Region

also met all APMT’s strict safety requirements.

handling laden trailers. The 6x4 configuration

served by ocean vessels from the Far East.

effectively delivers lower axle loads and

The facility can handle vessels up to 15,500

ground bearing pressure compared to the

TEU and processes around 1 M TEU annually.

more popular 4x2 twin axle models.

Shipping cargo for the Polish and Central European markets to DCT Gdansk instead of

Toll Intermodal also specified the option of

other European ports means the distances the

the Euro 5 compliant Cummins ISB 162kW

cargo has to be transported by road are greatly

six cylinder diesel engine whose impressive

reduced. This has both environmental and cost

environment credentials are proudly promoted

benefits. The terminal also has excellent rail

on the cab of the Terberg.

links. DCT bought their first Terberg tractor in 2007 and now operates 35 units, both RT222s

Terberg yard tractors are sold and supported

and YT222s. DCT selected Mercedes engines

in Australia by Clark Equipment through their

and the company appreciates the robust

nationwide branch network covering more

construction of the tractors. The price/quality

than seventeen locations.

ratio was their key reason for choosing Terberg.

APMT Apapa, Lagos, Nigeria

DCT Gdansk

20

SPECIAL VEHICLES

TCP Paranaguá, Brazil

TCP operates a large container terminal at the Port of Paranaguá, Brazil’s second largest port.

The terminal has seen rapid growth over the last decade. TCP uses Terberg YT182 tractors for handling container trailers. They chose Terberg because of the quality of the tractors, their good performance and low fuel consumption.

21

D i s t r i b u t i o n a ppli c at i o n s

S h i f t i n g pa r c e l s by th e th o u sa n d s Terberg YT yard tractors (4x2) are used as shunters (tugs) at many distribution centres where they have proven themselves to be more appropriate for trailer shunting than conventional road tractors. For example, they have an optimised driveline and gearbox, while their lifting fifth wheel saves time as trailers can be shunted without raising the landing legs. The high reliability and fuel efficiency of Terberg units come to the fore in these applications where they often have to work around the clock. Where permitted by local regulations, some operators also use these tractors for short trips on public roads.

Operators using swap bodies appreciate the Terberg BC body carrier; it not only handles swap bodies very efficiently but can also tow semitrailers and drawbar trailers.

Möller Industriedienstleistung Germany

Möller Industriedienstleistung GmbH provides yard handling services at industrial and distribution sites. The company has 50 employees working from five branches and has been using Terberg equipment since 2005.

Company director Michael Möller: “Terberg tractors are versatile. We are using them in yards, for handling operations, shunting and transfers. Terberg can tailor vehicles exactly to their customers’ requirements. We clock up around 35,000 operating hours per year and handle loads from 5 to 30 tonnes.”

Mr. Möller also emphasised the cooperation with Terberg Nordlift GmbH and added: “The specifications, service support, quick delivery of spare parts, robust design, reliability and regular innovation are all reasons for selecting Terberg equipment.”

22

SPECIAL VEHICLES

GVT Group of Logistics the Netherlands

The GVT Group has a broad service portfolio which includes road transport, warehousing and intermodal operations. The Group has a fleet of 600 units, 95,000 m² of warehouses, two barge terminals and two rail terminals.

They operate around 30 Terberg YT tractors at several sites.

GVT’s new Vossenberg barge terminal in Tilburg started operations in May 2013 and has a capacity of 100,000 TEU per year, making it the largest inland waterway terminal in the Netherlands. The terminal covers an area of 30,000 m² and has 260 meters of quay to accommodate two vessels with a length of up to 110 metres. There are also power connections for reefer containers and the terminal holds TAPA security certification.

The terminal mostly handles container

Foets Denis NV

transport between Germany and the port

Tessenderloo, Belgium

centre. Marc Pochet, Commercial Director at

of Rotterdam.

After forty years in the business, Foets

Colfridis: “Together, Foets and Terberg are a

Denis NV is one of Belgium’s largest hire

reliable partner.”

GVT Director Wil Versteijnen commented:

companies with an extensive fleet of fork lifts,

“We’ve been using Terberg tractors for

elevating work platforms, terminal tractors

about 10 to 15 years. They have a good price/

and other equipment. The company recently

quality ratio and an attractive residual value.

purchased ten YT222 tractors. Mr. Foets

Our drivers appreciate the large windows in

commented: “Terberg units are particularly

the cabs which give them a good view, and

suitable for hire operations.” The company

the agility of the vehicles. As we maintain

values the robustness of the tractors and

the tractors in our own workshop we rely on

their ease of driving. The new YTs are for a

Terberg to deliver spare parts quickly.”

long-term contract with Colfridis, a leading logistics services company, and will be used 24/7 at a Delhaize supermarket distribution

23

D i s t r i b u t i o n a ppli c at i o n s

Great Bear Distribution UK

Great Bear is a leading third-party logistics business with a fleet in excess of 200 vehicles and 400 trailers. Their 26 distribution centres have a total area of almost 400,000 m². The company has been working with Terberg for many years and currently operates over 20 Terberg tractors, both YT180s and 182s. This fleet includes both purchased and hired units, all of which are maintained by Terberg DTS.

Iceland Foods UK

using Terberg tractors for many years. Terberg

Iceland has over 750 frozen food stores

DTS recently supplied them with three YT182

throughout the UK, served by a highly

units. Like many customers in the UK, Iceland

efficient distribution network, and has been

prefers to rent rather than purchase tractors.

Ford Motor Company Bridgend, UK

This Ford engine plant in Wales produces a range of engines for Ford and Jaguar cars.

The site expanded its fleet with four YT182 distribution tractors on a long-term hire contract with Terberg DTS. The contract also includes full maintenance services.

24

Sister Company

SPECIAL VEHICLES

TERBERG techniek

Bert Terberg, Jim Nicolay and Guido Schoeman

25

Sister Company

High loads & poor Terrain Terberg Techniek, one of our sister companies, modifies trucks for special applications. Their specialties include fitting additional axles to Volvo trucks and supplying axle kits. Terberg Techniek has also developed the X-Track auxiliary front wheel drive system.

Additional axles not only increase the load capacity but also allow vehicles to work on poor roads (e.g. on construction sites or in forests) and on sites where the axle load is restricted (e.g. certain industrial sites). Terberg Techniek’s Modular Axle Configuration (TTMAC) programme includes axles with capacities of 7.5 to 16 tonnes which can be installed as pusher axles in front of the truck’s original tandem axles or behind them as tag axles. The modular programme also includes electro-hydraulic steering options and lift axles. If required the additional axles can be driven.

For example, Terberg Techniek can convert a Volvo 6x4 truck to an 8x6 unit by installing a steering, driven axle in front of the tandem axles. A special differential gear drives the additional axle with 30% of the available torque, while the remaining 70% is split

“X-track really makes life easier and safer on difficult surfaces” between the two tandem axles. This is an excellent solution for the transport of heavy construction equipment. Terberg Techniek fits these modifications in its own workshops and also supplies kits and subassemblies to Volvo dealers internationally, and even to Volvo’s own truck assembly plant. These axles are fitted to trucks used in the mining industry and for other demanding applications, throughout Europe and in countries such as India, Indonesia and South Korea.

Peinemann, the Netherlands Long-reach cherry picker chassis fitted with a Volvo tag axle.

26

SPECIAL VEHICLES

Terberg Techniek worldwide

Scotland Forestry truck for use in Scotland, converted from 6x4 to 10x4. Fitted with X-track, a steering Volvo pusher axle and a steering Volvo tag axle. Ready to deal with forest tracks, hills and snow.

Where possible, TTMAC modifications

engines for use at major industrial sites in the

use original Volvo parts such as axles,

Netherlands. At low speeds the wide-spread

suspension bellows, hydraulic valves, etc. to

axles also steer to ensure excellent handling

facilitate maintenance. The steering axles are

on these sites where there is little room to

controlled by special Terberg software which

manoeuvre. Additionally we fitted the trucks

can be tailored to the vehicle configuration

with our lateral stability system to keep them

and adjusts the steering angle as a function

straighter when cornering.”

Bert Terberg has been working in the family business for 26 years, and three years ago he was appointed Director of Terberg Techniek. He found the company to be in excellent shape, with a sound product portfolio. This provided him with good basis for further growth and, especially, international expansion. His key objective is to develop Terberg Techniek’s international profile.

of the speed. Guido Schoeman, Business Manager, commented: “We work closely

X-track

with Volvo to design and fit or supply the best

Terberg Techniek developed the X-track

solutions for the end-user. That ensures that

auxiliary front wheel drive system in-house.

we are ready to modify the latest trucks such

It helps conventional trucks operate on

as the FH-series. We also supply additional

surfaces with poor traction. The system uses

axles for Volvo construction equipment

a hydraulic pump (connected to the power

and for Renault trucks.” Account Manager

take-off on the truck engine) which drives

Jim Nicolay added: “Another common

hydraulic motors on each of the front wheels.

modification is to increase the wheel base of

Key application sectors include forestry,

the tandem axles to get a higher permitted

construction and municipal vehicles. The

maximum load. For example, we recently

system reduces the auxiliary torque as the

made that modification to two large fire

vehicle speed increases and it is switched

FH16, Popp, Germany FH16 truck with X-track for mountain operations in Germany.

Bert Terberg, director

off at normal roads speeds. X-track really

The company’s main activities are the

makes life easier and safer for the driver when

modification of vehicles for the Dutch and

operating on difficult surfaces. In forestry and

European market and the supply of axle kits

similar operations it can avoid the need for a

worldwide. These kits are now delivered to a

rough terrain vehicle, thus reducing costs and

number of countries inside and outside Europe

saving time. X-track can optionally be fitted

where they are used to equip trucks with

with a hydraulic flow divider which divides

additional axles for special applications.

the torque to the front wheels like a locking

Mr. Terberg commented: “I am very proud

differential and helps prevent wheel spin.

of the work done by everyone at Terberg Techniek and their focus on innovation.”

27

28

SPECIAL VEHICLES

TTM busier than ever

Terberg Tractors Malaysia (TTM), our 50/50 joint venture with Sime Darby Industrial, produces YT180 and YT220 tractors at Pasir Gudang in the south of Malaysia. TTM distributes these units in over 16 countries in the Asia Pacific region and beyond. The company has been extremely busy recently and has booked some large orders from leading terminal operators.

29

T e r b e rg T r ac t o r s M a l ays i a Special

MNHPI Terminal, the Philippines

Handover ceremony, Kontena Nasional, Malaysia

30

YT 220 Mk II, PSA, Singapore

SPECIAL VEHICLES

PSA, Singapore

terminal. TTM is also providing service and

PSA Singapore Terminals, the world’s largest

maintenance for five years. Other operators in

container transshipment hub, placed an order

this port already have over 100 YTs in use.

for 300 Terberg YT tractors. The units will be delivered in stages, from spring 2013 through

International projects

to early 2014.

TTM serves a wide range of customers in the region and beyond. Examples include the

Chong Kwea Seng, Managing Director, Sime

delivery of 48 YT220 tractors and an RT223 to

Darby Industrial, commented: “Terberg

two terminals in Indonesia. Container terminal

terminal tractors are renowned for being

customers include RSGT in Saudi Arabia (72

reliable and efficient, which are two essential

YT180s and 15 YT220s, 6x4 heavy duty, for

qualities in port operations, and we have

loads up to 65 tonnes) and the new MNHPI

established our expertise and track record in

terminal in the Philippines (24 YT220s). In the

Malaysia over the years. We are pleased that

industrial market, TTM supplied 9 YT180s to

this contract demonstrates PSA’s confidence

an aluminium smelter in Sarawak, Malaysia.

in our products being world-class and reflect well on our capabilities in this segment. The

24/7 service

award of the contract was a result of our

TTM has a busy Product Support Department

continuous product development together

which provides on-site services to customers,

with Terberg Benschop and PSA, based on the

around the clock. This department is a key part

units already in use. The design was refined

of Terberg’s offering in the Malaysian market

in areas such as fuel-efficiency, safety and

and currently support customers in Pelabuhan

operator working conditions, and actually goes

Tanjung Pelepas (PTP), Northport Malaysia

beyond PSA’s requirements.”

and Westports Malaysia. The activities include the repair and maintenance of well

Making life as easy as possible for our customers

Kontena Nasional, Malaysia

over 300 tractors. TTM works closely with its

Malaysia’s largest logistics company has

customers, as a partner, helping them to get

recently expanded its operations and invested

the best from their equipment and optimising

in 40 YT220 tractors for use in the Westports

their operational performance.

TTM Service team

31

Technical focus safeneck 速

SafeNecks at Grimaldi Group 32

速

We interviewed Sjef Postelmans, Technical Manager Vessels and Equipment of the Grimaldi Group. The Grimaldi Group is a multinational logistics group specialised in the operation of rollon/roll-off vessels, car carriers and ferries. The company operates some 120 Terberg tractors which are mostly based on 39 ships serving the Mediterranean region and Africa.

SPECIAL VEHICLES

Conventional gooseneck Rearward mounting position and high centre of gravity when lifted up while crossing a ship’s ramp. This reduces the load transfer to the front axle and therefore the safe permissible payload.

SafeNeck ® Forward mounting position and low centre of gravity. This enables the SafeNeck® to transfer a greater load to the tractor front axle and improve stability. The safe working capacity of a standard RoRo tractor can be increased to as much as 250%.

As the tractors are operated by local

a gooseneck and one with a SafeNeck. On

that there seemed to be significant interest in

stevedores in each port their robustness is

new vessels, both tractors are equipped with

the SafeNeck system in American ports, where

obviously a key feature. However, safety is

SafeNecks. Mr. Postelmans also commented

safety is paramount.

even more important. When heavy trailers have to be taken down ships’ ramps using tractors fitted with conventional goosenecks, safety largely depends on the skills of the driver. A momentary lapse of attention, heavy braking or unfamiliarity with the equipment can easily lead to a serious accident. Hence Grimaldi have invested in around 50 SafeNecks for use with Terberg RT282 RoRo tractors.

Because the centre of gravity is between the wheels of the tractor the stability of the combination is greatly improved and accidents are much less likely.

The Grimaldi Group was one of the SafeNeck’s launch customers. Some of their vessels are equipped with two Terberg tractors, one with

33

Terberg People Spare parts Department – interview Dave Brouwer and Remco van de Vlasakker

Supplying parts worldwide When a vehicle arrives at a customer’s site that is not the end of the relationship with Terberg, but just the beginning. Every day, our Spare Parts department ships tractor components to customers all over the world. The extensive inventory means that 96% of orders can be supplied from stock. Usually, deliveries in Europe are made within 24 hours, and worldwide within 48 hours.

In this way we help to keep 15,000 tractors operating efficiently.

Dave Brouwer, Manager Spare Parts, explained: “We want to make life as easy as possible for our customers, and that means supporting them with prompt deliveries and helping them determine the right parts for their vehicle. In our department we aim to combine the best service with the highest quality, original parts. We generally respond to parts enquiries within an hour and can often even process an order within that period. In addition to spare parts for Terberg tractors we can supply spares of all other major automotive brands. We also supply a full range of filters from leading suppliers. Basically we are a onestop shop for automotive components. Again, that makes life easier for our customers.”

34

SPECIAL VEHICLES

The department has a dedicated section with staff specialising in customs and shipping issues to speed up deliveries. Terberg is also registered as a “known consignor” to avoid the costs and delays associated with security screening of shipments.

Our spare parts sales specialists have access to the customer database and documentation to determine the appropriate spares based on the vehicle’s serial number.

The Spare Parts department works closely with Terberg distributors throughout the world to supply parts to end users. If there is no distributor in a country then the department supplies directly to the customer.

“We strive for the fastest delivery”

Dave Brouwer continued: “We guarantee availability of spares for 15 years after delivery of a vehicle. But in most cases we support vehicles for much longer. Our department always aims to provide the best service and the highest quality.” Remco van de Vlasakker, Assistant Manager Spare Parts, added: “ We recently supplied parts, from stock, for a 4x2 yard tractor, delivered in 1978.”

35

rail/road tractor

Two transport modes, one tractor 36

SPECIAL VEHICLES

INEOS, Antwerp, Belgium

petrochemicals. The company uses two

high equipment reliability is essential. INEOS

INEOS has worldwide operations which

Terberg tractors and a Terberg/Zagro RR222

selected Terberg because of their good

produce a broad range of products. The plant

rail/road tractor for handling trailers and

past experience with our equipment, good

at Antwerp (Zwijndrecht) manufactures

rail wagons for internal logistics operations.

engineering and after-sales support and the

a number of intermediates and specialty

Given the nature of the plant operations,

price/quality ratio.

37

c o r p o r at e i n f o r m at i o n Corporate Social Responsibility

Terberg and Corporate Social Responsibility

Corporate Social Responsibility worldwide People Our tractors provide drivers with a comfortable working environment which contributes to their wellbeing and the good view of the area around the vehicle helps them drive safely. It is our policy to treat everybody we deal with (customers, suppliers

As a family-owned company with a focus on the long-term, CSR is firmly embedded in everything we do and guides our decisions concerning People, Planet and Profit.

and employees) with respect and maintain appropriate ethical standards. Terberg also supports charitable and community organisations in a number of countries.

Charity ball, Brighouse, UK Terberg DTS organised a charity ball in Brighouse, West Yorkshire, which was attended by more than 80 guests. The event raised over GBP 10,000 to support local good causes. The aim is to target people and organisations who need help directly, rather than go through other organisations.

IJsselsteinloop, IJsselstein, the Netherlands The IJsselsteinloop is an annual running event held near our Benschop plant. Apart from being great fun for the runners, the

Women’s and men’s teams from Terberg Benschop

38

SPECIAL VEHICLES

Planet The greatest contribution our company makes to the environment is supplying tractors with

Corporate Social Responsibility at Terberg Benschop

a high fuel-efficiency and a long life, which can largely be recycled at the end of their

Our new factory building ensures that we do

operating life. We are also developing electric

not just meet health and safety regulations but

vehicles and we introduced a Euro 5 model

go beyond them to provide a good working

well before the mandatory deadline.

environment for the vehicle assembly teams.

The factory is clean and bright and manual

Profit

handling of heavy components is avoided.

Designing and producing reliable, fuel-

These buildings also have a range of energy-

efficient vehicles which have a strong position

saving features. Being a relatively small

on the market is the best way of ensuring

company means that our management know

profits which benefit all stakeholders in the

our employees and can support them when

company.

needed. Finally, we form part of the local community and support local organisations.

Reducing manual lifting

event also raises funds to support a children’s support centre in Igaci, Brazil, and a Dutch charity supporting children with cancer.

This year, women’s and men’s teams from Terberg Benschop took part in the 10 km run.

Dubai, UAE In Dubai we supported two organisations jointly with DP World, one of our major customers in the region. The donations were given to the Beit Al Khair Society, which assists disadvantaged people, and Mawaheb (Arabic for “talented”), an art studio for adults with special needs.

Presentation of the donation to the Mawaheb arts studio by Ron van Arkel

39

c o r p o r at e i n f o r m at i o n Distributors

EUROPE Belgium Terberg Belgium terbergbenschop.be Cyprus Alexander Dimitriou & Sons Ltd Nicosia dimitriou.com Czech Republic Linde Material Handling Česká republika s.r.o.

Praha linde-mh.cz Estonia Willenbrock Baltic OÜ Harjumaa willenbrock.ee Finland Sigma Trukit Oy Helsinki sigmatrukit.fi

Latvia Willenbrock Latvia SIA Marupes Novads willenbrock.lv

Ukraine LLC Trans-service KTT Odessa transservice.com.ua

Lithuania UAB Willenbrock Baltic Vilnius willenbrock.lt

United Kingdom Terberg DTS Ltd. Elland, Halifax terbergdts.co.uk

Malta Motherwell Bridge Ltd. Hal Far mbmalta.com Poland TMH Polska Sp. z.o.o.

Jaktorów toyota-forklifts.pl Russia ZAO Konecranes St. Petersburg konecraneslifttrucks.eu

France Francetruck S.A. Goussainville francetruck.com

Scandinavia Denmark, Norway, Sweden N.C. Nielsen A/S Balling nc-nielsen.dk

Germany, Switzerland, Austria Terberg Nordlift GmbH Hamburg terberg-nordlift.de

Slovenia Okovje D.O.O. Podnart okovje.si

Greece D.F. Sarantopoulos S.A. Athens sarantopoulos.com.gr

Spain Alfaland S.A. Madrid alfaland.es

Hungary Toyota Material Handling Hungary Budapest Toyota-forklifts.hu

The Netherlands Terberg Special Vehicles Benschop terbergspecialvehicles.com

Italy Manuport s.r.l.

Genova manuport.it

Turkey FNT Mumessillik Ithalat Istanbul fnturkey.com

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Middle East Iran Morva Commerce Co.pjs Tehran morvacommerce.com Iraq Boranex Middle East Trading L.L.C. Dubai Israel David Czapnik & Sons Ltd. Rishon Le Zion czapnik.co.il Jordan Etco-Jordan Engineering Trading Contracting Amman etcogroup.com Kuwait ExpoTech International Hawally expotech.biz Lebanon Etco-Lebanon Engineering Trading Contracting Beirut etcogroup.com Syria Megarbane & Co. Aleppo megarbane.com United Arab Emirates Terberg Middle East FZE Dubai terbergmiddleeast.ae

c o r p o r at e i n f o r m at i o n

SPECIAL VEHICLES

Distributors

Africa Africa Paterson Simons & Co (Africa) Ltd. Brighton, East Sussex patersonsimons.com Algeria Sarl K. Om Algerie Ain Taya Egypt Kabadaya Co. for Specialized Equipment Cairo special-equipment.com Lybia Sunrise Int. Trading & Service Co. Valletta sunrisetrading.en.alibaba.com Morocco Groupe Premium – SRM Industrie Casablanca Lissasfa groupe-premium.com South Africa Eqstra Pomona, Kempton Park eiegroup.co.za Sudan Mago Engineering Trading Co. Ltd. Khartoum magoengineering.com Tunesia Dalmas Sidi

South America Argentina A.G. Pruden & Cia S.A. MartĂ­nez, Buenos Aires agpruden.com.ar Brasil Rimac Importacao, Exportacao e Representacoes Ltda.

Sao Paulo rimac.com.br

Uruguay Uranel S.A. Montevideo

Sri Lanka Premium International (Pvt.) Ltd. Colombo premium.lk

Austr alia

Taiwan Accumulator International Inc. Taipei accumulator.com.tw

Australia, New Zealand and Pacific Islands Clark Equipment Sales Pty. Ltd. Hornsby clarkequipment.com

Far East China, Hong Kong Sui Hing Machinery Suppliers Ltd. Shenzhen suihinghk.com

Thailand (Laem Chabang) Yasith Co. Ltd. Bangkok Vietnam Huynh Thy Trading Services Co. Ltd. Ho Chi Minh City huynhthy.com

India Portrucks Equipment Pvt. Ltd. Chennai portrucks.com Indonesia PT. Wirana Jayatama Abdadi Jakarta Korea HGNS Incorporation Seoul Malaysia Terberg Tractors Malaysia Sdn. Bhd. Selangor Darul Ehsan terbergtractorsmalaysia.com.my Myanmar Alaaeldin International Co. Ltd. Yangon Pakistan Karsaz (Pvt.) Ltd. Karachi karsaz.com.pk Philippines Pink Armour Corporation Manila pinkarmourcorporation.com

41

c o r p o r at e i n f o r m at i o n terberg holding

Terberg Group B.V. (The Netherlands)

Special

Environmental

Truck

Car & Van

Pick-up

Vehicles

Equipment

Modification

Modification

Fork lift trucks

Terberg Benschop B.V. The Netherlands

Terberg Environmental B.V. The Netherlands

Terberg Techniek B.V. The Netherlands

Terberg Specials Belgium N.V. Belgium

Terberg Kinglifter B.V. The Netherlands

Terberg Hoogeveen The Netherlands

Terberg Machines B.V. The Netherlands

Terberg Techniek Baarlo B.V. The Netherlands

Terberg Belgium Belgium

Terberg Matec Nederland B.V. The Netherlands

Terberg D.T.S. (UK) Ltd United Kingdom

Terberg fire and rescue united kingdom

Terberg Nordlift GmbH Germany

Terberg Kinglifter Wesel Germany

Leasing

Terberg Leasing B.V. The Netherlands

Terberg Leasing Baarlo The Netherlands

Terberg Matec Belgium BVBA Belgium

Terberg Matec France SARL France

Terberg Matec U.K. Ltd United Kingdom

The Terberg company was founded in 1869 and is still fully family-owned. The group now includes a number of operating

Terberg Middle East FZE Dubai, U.A.E.

Terberg Tractors Malaysia Sdn. Bhd. Malaysia

Special Transport Vehicles B.V. The Netherlands

companies serving various parts of the vehicle-related market.

All Terberg companies aim to serve their customers in accordance with our core values: • entrepreneurial spirit • innovation • qualit y • flexibilit y • customer focus • integrit y

42

c o r p o r at e i n f o r m at i o n

SPECIAL VEHICLES

Group companies

Other Activities

Special vehicles This division includes Terberg Benschop, main factory in the Netherlands, and its subsidiaries in the Netherlands and abroad.

Environmental equipment

Terberg Tankstations B.V. (Fuel stations) The Netherlands

This division manufactures waste handling equipment such as waste bin lifts as well as related hardware and software.

Truck modification This division modifies trucks by installing special equipment (e.g. for container and skip handling), modifying the chassis, etc. The workshops also undertake truck repairs and statutory vehicle inspections.

Car and van modification This division modifies cars and light commercial vehicles. The modifications span a wide range: for wheelchair users, police forces, mobile offices, maintenance contractors, etc.

Pick-up Fork lift trucks This division produces truck-mounted fork lift trucks.

Leasing This division is the largest independent car leasing and rental operator in the Netherlands.

Other activities This division operates fuel stations in the Netherlands.

This magazine is a publication of Terberg Special Vehicles P.O. Box 2 3405 ZG Benschop The Netherlands Tel. +31 348 45 92 11 Copyright:

Text and photographs may only be reproduced with permission from the Communication Department of Terberg Special Vehicles.

September 2013

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TERBERGSPECIALVEHICLES.COM