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TERBERG MAGAZINE Where special comes as standard

TERBERG SPECIAL VEHICLES MAGA ZINE 2017 / 2018 ENGLISH EDITION


FOREWORD

On 1 September 2016 I took over from George Terberg as director of Terberg Benschop. This was a key moment in my life as George had been at the head of Terberg Benschop for 39 years.

Inspiring stories from all over the world He developed our company into a major operator,

The strength of a family business lies in its long-

an international business with numerous satisfied

term vision. Instead of focussing on the share price

customers, distributors and employees.

and short-term gains, a family business can focus on long-term customer satisfaction and long-lasting

Taking over the baton was quite a challenge.

relationships with customers and distributors. Trust

The business again expanded significantly in 2016

is an essential element in that. This approach really

and it will be a challenge to maintain that pace of

encourages me and everyone at Terberg Benschop

expansion. Fortunately the transport sector is doing

to work together on a successful future, with our

well and this year we have already received many

customers and distributors.

vehicle orders from existing and new customers. We are currently investigating the options for

This magazine contains many inspiring stories from

further increasing our production capacity. A new

some of the over 90 countries to which we supply

parts warehouse is under construction and will open

vehicles. We also regularly launch new products and

towards the end of 2017. The new technology used

services. You can expect some major innovations to

in this warehouse will enable us to deliver spare parts

be introduced in 2017 and 2018, some of which are

even more quickly. Our teams are also working hard

addressed in this issue.

on developing a range of new products and services. I hope that you will enjoy reading our magazine – I have travelled a lot in recent months and have met

perhaps it will give you some new ideas. We would

many customers and distributors who are highly

like to hear from you if there is anything we can help

satisfied with our products. In addition to numerous

with, or just to hear how you like the magazine.

new customers Terberg also has many long-standing customers. Long-term customer satisfaction and helping our customers to operate efficiently are key to our work. I have been privileged to see this being put into practice during my trips over the past few months.

2

Rob van Hove / Director


CONTENTS

In this issue

TERBERG PEOPLE

The Terberg Group is the proud winner of the 2017 award

Foreword 2 Rob van Hove

When presented with the award, George

According to the jury report: “The Terberg Group stands out by commitment and

Terberg, Chairman of the Board, commented:

innovation. This family business is not afraid

“Who would have thought that our village

of change and keeps expanding, due in part

forge, set up in 1869, would develop into the

to more efficient and innovative production

Dutch Family Business of the Year. We are

methods. Terberg cares about its employees

incredibly proud of this and consider it as the

which results in a positive atmosphere.

icing on the cake which underlines the hard

The company culture is one of entrepreneurial

work undertaken by our family and employees

spirit focussed on both employees and

every day to operate successfully throughout

customers. Terberg supports local initiatives

the world.”

and therefore forms part of its community. With the fourth generation in charge and the

We celebrated the winning of this prestigious

involvement of the fifth generation this family

award together with all our 2500 employees in

business is ready for the future!”

our 27 operating companies in 11 countries.

6

Terberg Special Vehicles division 4 Terberg Benschop and international subsidiaries

7

And the winner is... 

5

Terberg People 5 – 7 The Terberg Group is the proud winner of the 2017 Dutch Family Business Award Innovation & Development 8 – 10 AutoTUG™: The world’s first automated yard tractor

I N N OVAT I O N & D E V E LO PM E N T

AutoTUG™: The world’s first automated yard tractor

Terberg Road/Rail Tractor 11 Two transport modes, one tractor

Emergency stop

Collision avoidance scanner

Transponder antenna under the tractor

In some regions personnel costs are a significant factor in container terminal economics. Furthermore, it is sometimes difficult to recruit terminal tractor drivers. Under these circumstances, automation can be an attractive option. In fact, Terberg is convinced that in future automated container yard operation will become widespread. As a family-owned business which always takes a long-term view we have committed to a substantial research and development project in this area. The first result of the project, AutoTUG™, the world’s first automated yard tractor, was introduced at the TOC container supply chain trade show in Amsterdam, in June 2017.

Technical Focus 12 – 13 The technology behind AutoTUG™

yard management software. This ensures you

AutoTUG™ can operate without major changes to the infrastructure of a terminal and

get the best from the tractors and that they will

allows you to introduce automation gradually

interface efficiently with other equipment on

and flexibly, in parallel with manual operation.

your site, including tractors with human drivers.

Benefits of automated operation include more efficient loading and unloading, lower

The first AutoTUG™ model to be offered is

personnel costs, improved safety, reduced

based on our successful YT terminal tractor. It

CO2 emissions and more.

can automatically drive around the terminal to

As each container terminal is unique, we tailor

the container yard, and also couple/uncouple

the AutoTUG™ software to your operations and

trailers automatically.

transport containers between the cranes and

Russia Special 14 – 16 Terberg DTS U K 17 – 19

8

9

Innovation & Development 

8

Terberg Tractors Belgium 20 – 23 Special - Distributors 24 – 25

TERBERG TRACTORS

AMERICAS

New distributors in Canada

Terberg Tractors Americas 26 – 29

Terberg Tractors Americas has now appointed three distributors to expand our presence in this market where high-quality, robust

Terberg Spezialfahrzeuge 30 – 33 Terberg Middle East 34 – 37 Terberg Europe 38 – 41 Terberg Tractors Malaysia 42 – 43

equipment is appreciated. Customers in British

Expanding in the Canadian market

Columbia are served by Williams Machinery, headquartered in Surrey and with three branches in the region. The company supplies a range of materials handling and earthmoving equipment from leading manufacturers. Representation in the rest of Canada is divided by industry sector. Cropac equipment in Oakville, Ontario serves our port customers (container handling and RoRo) and heavy industry customers (steel and aluminium production). Customers in the logistics industry are served by Train Trailer in Ontario, part of TIP Trailer Services. www.williamsmachinery.com www.cropac.com www.traintrailer.com

Terberg Benschop has had a presence on the Canadian market for around a decade, even without having a regional distributor. Our first contract was for the supply of specialised tunnelling tractors for a project at Niagara Falls. These were based on our RoRo tractors and featured swivelling seats, making it easier to drive into and out of the tunnel. We have also supplied around 20 tractors to Robert Transport in the Montreal region.

26

27

Expanding in the Canadian market 

26

Internal Development 44 – 46 Under construction: new 41,000 m3 automated warehouse in Benschop Corporate information 47 - 51 Corporate Social Responsibility Distributors Terberg Holding Group companies

This magazine is a publication of Terberg Special Vehicles COPYRIGHT:

Text and photographs may only be reproduced with permission from the Communication Department of Terberg Special Vehicles. 2017 / 2018

3


TERBERG SPECIAL VEHICLES DIVISION

Terberg Benschop and international subsidiaries Terberg’s main plant is at Benschop, the Netherlands, where our tractors are designed and built to customer specifications. The division has six international subsidiaries to bring us closer to our customers. Some of these subsidiaries also supply and support other makes of equipment.

Terberg DTS

Terberg Spezialfahrzeuge

Terberg Tractors Malaysia

UNITED KINGDOM

GERMANY

MALAYSIA

In addition to the

This subsidiary

This company is a joint

full range of Terberg

supplies our tractors

venture of Terberg

tractors, Terberg

and Kinglifter truck-

Benschop and Sime

DTS also distributes

mounted fork lift trucks

Darby Industrial Sdn.

Kinglifter truck-

to the German market,

Bhd. In Malaysia,

mounted fork lift trucks, Alisdair Couper

terminal and industrial

where quality and Arno Ortlieb

durability are highly

Terberg tractors are Boo Wei Ching

produced locally for the

trailers, special airport vehicles and Zagro rail

valued. The company emphasises flexibility,

markets in Asia and the Pacific.

shunters in the UK and Ireland. The company

to ensure that customer expectations are not

terbergspecialvehicles.com

has a fully-equipped servicing workshop and

simply met, but actually exceeded.

a large rental fleet.

terbergspezialfahrzeuge.de

terbergdts.co.uk

Terberg Tractors Belgium

Terberg Middle East

Terberg Tractors Americas

BELGIUM

DUBAI

USA

This subsidiary

This subsidiary is located

Our latest subsidiary

supplies our tractors

in Dubai and supplies

is based in Miami and

and Kinglifter truck-

our tractors and spares

serves North, Central

mounted fork lift

throughout the Middle

and South America

trucks to the Belgian

East and Africa and

and brings us closer to

market and undertakes Pieter Sanczuk

scheduled inspections

provides after-sales Andrew Partridge

support. Our vehicles

our customers in these Ron van Arkel

regions. TTA offers our

in accordance with local requirements. Many

have proven to be fully capable of dealing

full range of tractors.

of our units are operating in the busy port of

with the demanding climate conditions in

terbergtractorsamericas.com

Antwerp. Terberg Belgium also supplies Still

these areas.

fork lift trucks and other equipment.

terbergmiddleeast.ae

terbergtractorsbelgium.be 4


And the winner is...

2017 DUTCH FAMILY BUSINESS AWARD

Family businesses, some of which are very large, play an important role in the Dutch economy. The 260,000 family businesses in the Netherlands account for 49% of employment and 53% of the GDP. One of the strengths of family businesses is that they are usually focussed on the longer term and their significance is underlined by the annual Dutch Family Business Award.

From left to right: Mr. John Fentener van Vlissingen (Founder of the foundation Dutch Family Business Award), Mr. George Terberg, Her Royal Highness Princess Laurentien of the Netherlands, Mr. Bert Terberg and Mr. Godfried Terberg 5


TERBERG PEOPLE

6


The Terberg Group is the proud winner of the 2017 award

According to the jury report: “The Terberg

When presented with the award, George

Group stands out by commitment and

Terberg, Chairman of the Board, commented:

innovation. This family business is not afraid

“Who would have thought that our village

of change and keeps expanding, due in part

forge, set up in 1869, would develop into the

to more efficient and innovative production

Dutch Family Business of the Year. We are

methods. Terberg cares about its employees

incredibly proud of this and consider it as the

which results in a positive atmosphere.

icing on the cake which underlines the hard

The company culture is one of entrepreneurial

work undertaken by our family and employees

spirit focussed on both employees and

every day to operate successfully throughout

customers. Terberg supports local initiatives

the world.”

and therefore forms part of its community. With the fourth generation in charge and the

We celebrated the winning of this prestigious

involvement of the fifth generation this family

award together with all our 2500 employees in

business is ready for the future!”

our 27 operating companies in 11 countries.

7


I N N OVAT I O N & D E V E LO PM E N T

AutoTUG™: The world’s first automated yard tractor

8


Emergency stop

Collision avoidance scanner

Transponder antenna under the tractor

In some regions personnel costs are a significant factor in container terminal economics. Furthermore, it is sometimes difficult to recruit terminal tractor drivers. Under these circumstances, automation can be an attractive option. In fact, Terberg is convinced that in future automated container yard operation will become widespread. As a family-owned business which always takes a long-term view we have committed to a substantial research and development project in this area. The first result of the project, AutoTUG™, the world’s first automated yard tractor, was introduced at the TOC container supply chain trade show in Amsterdam, in June 2017. AutoTUG™ can operate without major

yard management software. This ensures you

changes to the infrastructure of a terminal and

get the best from the tractors and that they will

allows you to introduce automation gradually

interface efficiently with other equipment on

and flexibly, in parallel with manual operation.

your site, including tractors with human drivers.

Benefits of automated operation include more efficient loading and unloading, lower

The first AutoTUG™ model to be offered is

personnel costs, improved safety, reduced

based on our successful YT terminal tractor. It

CO2 emissions and more.

can automatically drive around the terminal to transport containers between the cranes and

As each container terminal is unique, we tailor

the container yard, and also couple/uncouple

the AutoTUG™ software to your operations and

trailers automatically. 9


I N N OVAT I O N & D E V E LO PM E N T

The AutoTUG™ determines its position

can stop in time if there are any unexpected

proven Terberg advantages of reliability, low

using transponders embedded into the

obstructions on the route specified by the

fuel consumption and ease of maintenance.

yard surface, a system which has long been

terminal management software. In short, the AutoTUG™ is an effective

proven in practice. This model is optimised for deployment at container terminals and

An AutoTUG™ can position its trailer accurately

solution for automating both brownfield and

distribution centres. One of the strengths of

and parallel with a crane to collect or deliver

greenfield terminals, using proven technology

the AutoTUG™ concept is that it can easily be

a container. It can also couple automatically to

and at a lower cost than other options.

introduced at existing (brownfield) terminals

a parked trailer: a camera recognises the

without requiring major infrastructure

corners of the trailer and determines the

changes.

position of the kingpin. The only modification a trailer needs to be compatible with the

A CLOSER LOOK

AutoTUG™ is to apply markers to its corners

The AutoTUG™ is available with a cab, for

to make them clearly visible.

operations where there is occasionally the need for a human driver, and as a cabless

OPERATES ON NORMAL YARD

model for automated operation only. As

PAVEMENTS

the tractors are used with conventional

A combination of an AutoTUG™ and a trailer

trailers you can upgrade your terminal by

has a much lower axle load than most other

simply installing a grid of transponders in the

automated container-handling solutions.

yard surface, which can be done quickly at

This means it can operate on normal yards and

relatively low cost. The AutoTUG™ is also

does not need a specially reinforced pavement.

fitted with a collision avoidance scanner so it

The AutoTUG™ tractors also benefit from the

ROADMAP

Terberg has defined an AutoTUG™ roadmap which foresees mixed-mode operation. Buying an AutoTUG™ now gives you access to the new functions which will be developed in the future. For more information about the AutoTUG™ roadmap please contact Maarten van Brink.

The AutoTUG™-team

10


ROAD/RAIL APPLICATIONS

LogServ

Two transport modes, one tractor

AUSTRIA LogServ provides logistics services at the Voestalpine steelworks in Linz, Austria. The company invested in a Terberg RR282 road/ rail tractor for shunting coal wagons at the steelworks ship terminal. This unit was selected after a European tender and a successful test on site. As the tractor can drive on paved surfaces as well as tracks it can easily be deployed at the part of the terminal where it is required. The RR282 can handle up to 25 coal wagons with a total weight up to 2,800 tonnes. The terminal has three coal unloading cranes and the crane operators can control the vehicle from the crane cabins using radio remote control. The operators have received additional training and are qualified as train drivers. The tractor has been fitted with video cameras to give the operators excellent view and ensure safety and efficiency.

11


TECHNICAL FOCUS

A u t oT U G ™

The technology behind AutoTUG™ Our solution is highly modular which makes it easy to adapt the automation package to different vehicle types, communications options and navigation systems. This allows us to tailor AutoTUG™ to the conditions at your terminal or distribution centre.

BTG transponders are sealed and do not contain batteries and therefore have an extremely long life. They can be installed quickly into the pavement by drilling a 25 mm hole, inserting the transponder and sealing the hole. After installation they are programmed with their position and are then ready for use. The transponder spacing is normally between 4 to 8 metres.

COMMUNICATIONS

Although Wi-Fi might appear to be an attractive option for

AutoTUG™ is also fitted with a gyroscope and multiple encoders on

communicating with tractors it has the disadvantage that its range

the wheels and the steering system, all of which are used to update the

is very limited. Hence a system based on Wi-Fi would need many

position when driving between transponders even if there is wheel

repeaters. In most cases, low bandwidth, wide area network technology

slip. This ensures that the overall positional accuracy is generally

such as cellular (2G and higher), LORA or narrowband IoT is more

better than 50 mm.

suitable. AutoTUG™ uses the available communications channels to exchange data with the central control system, both about the route and

A COMPREHENSIVE SOLUTION

about the vehicle status.

AutoTUG™ is part of a comprehensive solution which

NAVIGATION

includes vehicle software and

Generally, the best option for navigation in a terminal is to use transponders

interfaces to fleet management

embedded into the yard surface. This method is more reliable than GPS

and fleet monitoring systems, to

which suffers from signal reflection (due to the large number of steel

get the most from the vehicles.

surfaces in a container port) or visible marks on the surface which can be

Terberg and our partners

obscured by snow or mud. Transponders transmit their position coordinates

can also provide a horizontal

when energised by the antenna underneath the AutoTUG™. This

transport controller to interface

technology was developed by our partner BTG Positioning Systems and has

your AutoTUG™ fleet with the

proven to be extremely reliable in the harsh environment of ports.

existing TOS system.

12


LEGEND SYSTEM/SOFTWARE OUT OF SCOPE SYSTEM/SOFTWARE IN SCOPE TERBERG SCOPE COMPONENT LEVEL

TOS

Equipment Control System Horizontal Transport Control FUSION LAYERS FOR COMMUNICATION

FUSION LAYERS FOR SENSING & DETECTION SCAN DATA REAR

EMERGENCY STOP BUTTON

Sensors

Emergency Circuit

Communications & Sensing Processing

FUSION LAYERS FOR SENSING & DETECTION

Sensors

SCAN DATA FRONT

Position Detection

POSTION DATA FUSION LAYERS FOR POSITION INFORMATION

Signaling

Tools for Manual Support Manual Control Device

Buttons and GUI

Inclination

Rotation

Navigation & Vehicle Control

Speed Control

Maintenance & Fleet Management Steering Control

Sensors

Encoders

13


RUSSIA

SPECIAL

A long way away from Benschop

14


1975

THE RUSSIAN MARKET Russia is a huge country, and a long way away from Benschop. Even so, many of our tractors are operating there and we enjoy a good reputation in the country. We received our first order, for 32 units, in 1975. After a dip in the 1990s we managed to increase our presence in the market, with Terberg tractors operating in all significant ports - from Murmansk to Novorossiysk, and from St. Petersburg to Vladivostok.

1975

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RUSSIA

SPECIAL

PORT APPLICATIONS

Port of Bronka RUSSIA MSCC Bronka (Multipurpose Sea Cargo Complex Bronka) is a new deepwater terminal in St. Petersburg, operated as a public/private partnership. It benefits from a water depth of 14.4 metres and a direct connection to the ring road around the city. Construction started in 2011 and the first stage of the project became operational in 2015, with an annual capacity of 1.45 million TEU and 260,000 RoRo units. There are plans to increase the capacity to 1.9 million TEU. The Port of Bronka can accommodate Post-Panamax container vessels and Finnstar class ferries. The site includes a logistics centre and border checkpoint. Mr. Andrey Blinov, CTO, commented: “When

and built with the best components. We also

established local presence, has fulfilled our

we considered tractors, all major players were

assessed the aftersales support in depth, as

expectations.” The company invested in a fleet

thoroughly examined and compared, and

MSCC Bronka is the first stevedoring company

of 25 YT222s with fixed fifth wheel (the first in

Terberg was the best choice in terms of price/

in Russia to outsource the maintenance

Russia), 5 RT223s and 1 RT403 (again the first in

quality ratio. The tractors are designed for

of equipment. In this respect Terberg’s

the country).

24/7 heavy duty work with highest efficiency,

representative, Konecranes, with its well-

Mr. Andrey Blinov

16


TERBERG

DTS UK

PORT APPLICATIONS

Northlink Ferries connect the Scottish islands to the mainland and the rest of the world UK Serco Northlink Ferries links Aberdeen

six RT223 RoRo tractors. These are to

have 16 Terberg units across their sites,

and Scrabster on the Scottish mainland

replace a fleet of RT222 tractors which

loading and handling everything from

to Kirkwall and Stromness on the Orkney

have been in operation for over 12 years,

livestock, building materials and vehicles

Islands and Lerwick on the Shetland

clearly demonstrating the longevity and

through to groceries.

Islands. The company recently purchased

reliability of our tractors. Northlink now 17


TERBERG

DTS UK

Doyle Shipping Group IRELAND Doyle Shipping Group (DSG) is a leading

DSG have a fleet of around 35 Terberg

Glen O’Connor, Deputy CEO of Doyle

shipping and logistics company providing

tractors. Some of these are used for container

Shipping commented: “We have worked

a range of marine services including

trains in the yards while others handle

with Terberg for nearly 20 years, they have

stevedoring. It was founded by Denis Doyle

double-stacked container trailers. DSG

always provided us with solutions to our multi-

in 1886 and is now steered by the third

recently purchased three RT223 tractors for

purpose operation and keep us fully supported

Generation of the Doyle family. The company

handling Stena RoRo vessels and two RT283

with service, technical support and parts

has offices and warehouses in many of the

units with hydraulic cassette facilities for

supply.”

major Irish ports.

Cobelfret Ferries.

18


Visiting long-term customers FDRC and DFDS in the UK

After 39 years at Terberg Benschop, George Terberg is now full-time Chairman of the Board of the Terberg Group. He made a farewell visit to Terberg DTS, accompanied by Rob van Hove, his replacement at Terberg Benschop. They joined us at a meeting with DFDS Immingham. George concluded Terberg’s first contract with DFDS in 1997 and our tractors are now operating at all DFDS sites in Europe. DFDS Immingham is an excellent showcase for Terberg as the operations include handling cassettes, hydraulic trailers and the heaviest of loads requiring our specialised RT403 model. Mr Terberg also visited the Port of Felixstowe

our two companies has been and still is a very

which we have supplied over 300 tractors to

special one, which both parties have enjoyed

in almost 25 years. The relationship between

and benefited from. 19


TERBERG TRACTORS

20

BELGIUM


PORT APPLICATIONS

Cuypers Vorkliften/ Stora Enso BELGIUM Stora Enso is a leading provider of renewable solutions in packaging, biomaterials, wooden structures and paper, worldwide. The aim of Stora Enso is to replace fossil based materials by innovating and developing new products and services based on wood and other renewable materials. In the late 1990s Stora Enso decided to re-organize their logistics system completely. The backbone for transporting huge volumes of paper from Scandinavia to the distribution centre in Zeebrugge became the SECU (Stora Enso Cargo unit). This is a very large container with a length of 13.8 m, a width of 3.6 and a height of 3.6 m, capable of carrying up to 80 ton of paper. As SECU boxes are optimised for the paper reel sizes they minimise the handling of the cargo and thus the risk of damage. SECU boxes are transported from the papermill to the port of Göteborg in Sweden by rail, on a line with an extra-large load gauge. A fleet of dedicated vessels then transports the paper to the central point in Europe, Zeebrugge, for the worldwide distribution. The loading and unloading operations are highly efficient as six boxes fit next to each other in the vessel and are secured by hydraulic jacks. In Zeebrugge the vessels are unloaded in just three hours at a dedicated pontoon where up to four Terberg tractors with translifters carrying SECU boxes can operate simultaneously. Such heavy loads demand special tractors: RT403 units fitted with a cab which can slide sideways by 0.6 metres so the driver’s view is not blocked by the SECU box. These tractors are part of a fleet of Terberg equipment owned by Cuypers Vorkliften and on hire to the PSA terminal in Zeebrugge. RT403 with a cab which can slide sideways by 0.6 metres so the driver’s view is not blocked by the SECU box

21


TERBERG TRACTORS

BELGIUM

INDUSTRIAL APPLICATIONS

Webeco, YT222 on public roads BELGIUM

Webeco is a family business which produces high-quality precast concrete products. Their range covers sewer, drainage, industrial and infrastructure applications and includes both standard and custom items. Webeco is committed to innovation in both products and production methods. Their team always

be stored away from the current site. Hence

focusses on providing customers with the best

Webeco purchased a YT222 with approval for

and most economical product.

use on public roads. It is also used for on-site materials handling and for shunting trailers.

That philosophy is clearly paying off as the

They selected Terberg because our products

production volume is steadily increasing and

are a perfect fit with Webeco’s slogan

the company is developing a new production

“Quality, forever” and they expect the tractor

site. In the meantime, some products have to

to have a particularly long working life.

22


DISTRIBUTION APPLICATIONS

Katoen Natie and Terberg working together BELGIUM AND WORLDWIDE Katoen Natie consists of 400 operational units, with 150 terminals and logistics platforms, employing over 10,000 people in Europe, the Far East, North and South America and Africa. Katoen Natie is a global supplier of logistics and semi-industrial services to various industries and provides port services to shipping companies. The company combines engineering, technology and port operations to offer worldwide, tailor-made solutions to the chemical and automotive industries, and to the consumer goods, electronics and retail sector. Katoen Natie offers a wealth of experience in designing and building industrial processing lines and logistics terminals. Katoen Natie bought its first Terberg tractors in 2015. Today, the company has a fleet of 19 terminal tractors at its terminals and distribution centres. One unit is fitted with a compressor for unloading dry bulk silo trucks. As the company aims to make its logistics services more flexible, they are currently testing a YT202-EV fully electric tractor.

23


SPECIAL

DISTRIBUTORS

A tale of two family businesses N.C. Nielsen DENMARK N.C. Nielsen A/S is Denmark’s largest supplier of fork lift trucks, terminal tractors and special equipment. The company has reached this position through a constant focus on high quality products and service. Hence they share Terberg’s approach to doing business, especially as the company is also family-owned. Nielsen sold their first Terberg tractor, which went to the Faroe Islands, in 2000. Operating as Terberg Scandinavia the company has supplied over 1000 Terberg tractors to a wide range of customers in Denmark, Sweden, Norway and Iceland. Nielsen offers materials handling solutions from small pallet loaders to large container trucks, mobile cranes and customer-specific special solutions. The company has branches in Balling, Karlslunde and Stockholm and

Mr Poul Nielsen (l) & Claus Lilleholt 24


employs over 190. The nationwide service

Asked about what his customers liked about

Mr. Nielsen: “Terberg are a good partner

organisation, supported by a large spare parts

Terberg vehicles, Mr Poul Nielsen, company

to work with. We both have family-owned

warehouse, is one of their strengths.

owner and director, responded: “They like the

companies, we know what is going on in all

comfort, the low noise level. And they like the

parts of the business. They listen if we have a

Nielsen spans all market sectors: they have

quality - same as I do. I have over 200 units in

customer with special requirements and can

all the major Scandinavian ports and shipping

the hire fleet, they need very little maintenance.

build a special.”

lines as customers, and the tractors are also

If they are regularly serviced there are rarely

used in demanding environments in the steel

any breakdowns. And if a customer puts one

and aluminium industry and service bases for

on a cargo vessel they can get support from a

the oil industry.

Terberg partner at the other end of the world.”

Developing markets in Central America GLOBAL PORT EQUIPMENT S.A. Global Port Equipment S.A. (GPE) is based in Panama, at the centre of

is the Rolls-Royce among terminal tractors in terms of quality. We see

Latin America. GPE is part of the Dutch company Forkliftcenter and

this reflected in our used equipment business where the demand for

is Terberg’s exclusive distributor for Panama and Colombia. GPE is

Terbergs is high and the tractors have a high residual value.”

managed by Mr. Frank Wouters, who has over 25 years’ experience with Terberg equipment. Terberg and GPE signed a distributor agreement

Besides sales GPE also provides after-sales service. The company has

for Panama in 2015 and for Colombia in 2016.

a unique concept of mobile workshops in 20 foot containers which are deployed at their customers’ sites. Mr. Wouters: “These mobile

Mr. Wouters: “Latin America was a new territory for Forkliftcenter

workshops are an excellent solution, they can be deployed quickly and

and GPE. Through hard work by my local team over the past few years,

in this way we can easily set up and provide after sales service from day

supported by the head office in Netherlands, we have been successful

one.” GPE recently opened a branch office in Colombia to strengthen

in several fields. My experience with Terberg is very good, I believe this

their presence in the Colombian market. 25


TERBERG TRACTORS

AMERICAS

Expanding in the Canadian market Terberg Benschop has had a presence on the Canadian market for around a decade, even without having a regional distributor. Our first contract was for the supply of specialised tunnelling tractors for a project at Niagara Falls. These were based on our RoRo tractors and featured swivelling seats, making it easier to drive into and out of the tunnel. We have also supplied around 20 tractors to Robert Transport in the Montreal region.

26


New distributors in Canada Terberg Tractors Americas has now appointed three distributors to expand our presence in this market where high-quality, robust equipment is appreciated. Customers in British Columbia are served by Williams Machinery, headquartered in Surrey and with three branches in the region. The company supplies a range of materials handling and earthmoving equipment from leading manufacturers. Representation in the rest of Canada is divided by industry sector. Cropac equipment in Oakville, Ontario serves our port customers (container handling and RoRo) and heavy industry customers (steel and aluminium production). Customers in the logistics industry are served by Train Trailer in Ontario, part of TIP Trailer Services. www.williamsmachinery.com www.cropac.com www.traintrailer.com

27


TERBERG TRACTORS

AMERICAS

PORT APPLICATIONS

Kingston Freeport Terminal JAMAICA The terminal is located close to the major shipping lanes of the North Caribbean. It has been part of the portfolio of global port operator and shipping line CMA-CGM since 2016. The company is implementing a plan to modernise the port, increase its throughput and enable it to receive larger vessels. To Three RT403s to deal with heavy loads

handle four-trailer Multi Trailer Trains (MTT) they purchased three RT403 tractors, the

service will be provided by Terberg Tractors

equipment to several of our terminals

heaviest model in Terberg’s range. To deal

Americas.

worldwide and their product range suits our needs as a international operator. This heavy

with the heavy loads these units are fitted with upgraded braking systems, heavy duty

CMA-CGM has been operating Terberg

duty unit is a good example of the capabilities

drawbar couplings (operated from the cab)

tractors at several other terminals, and these

of Terberg. We’re convinced these units will

and large counterweights to prevent wheel

were the first units delivered to Jamaica.

contribute to our long term plans to improve

slip. A trainer from Terberg Benschop visited

Cedric Demares, technical director at the

our capacity.”

the site for initial training and after-sales

terminal: “For years Terberg has supplied

Phoenix Services USA Phoenix provides a range a of services to steelworks on four continents. Having already supplied tractors to their sites in Europe, Africa and South America, we have now delivered two RT323 4x4 tractors to their site in Alabama, USA. which are lifted by the hydraulics on the

the cabin as little as possible during operation.

We had been in contact with Phoenix for

tractor and trailer and significantly improve

We believe the cassette trailer solution in

some time to discuss the options for efficiently

operational efficiency.

combination with the Terberg RT tractor suits our needs. The first two Terberg tractors are

handling steel slabs on a site where the road pavements imposed weight restrictions.

A Phoenix spokesperson commented: “We do

around one year in operation and we have

Phoenix was looking for a versatile tractor

appreciate Terberg’s input, which helps us to

done already a great amount of hours with

to handle both their current drawbar trailers

make the best decision to operate in the most

them, we get delivery of another three tractors

and the new cassette trailers. The new trailers

efficient way. For us it was important to have

later this year. These units will gradually

are specially designed for handling cassettes

a system where the operator needed to leave

replace the current fleet of tractors.”

28


13 new Terberg tractors for Puerto Central CHILE Puerto Central is a major terminal on the Pacific,

with high capacity brakes and an engine brake.

in operation and we are very satisfied with

approximately 100 km east of Santiago. The

We have added the SafeNeck to ensure safest

the performance, both from the operators’

company operating it has a 20-year concession

operation of the heaviest cargo.”

and maintenance perspectives. The Terberg YT cabin is very ergonomic, with a very low

and is working on a major expansion project. This includes extensive dredging works up to 15

Puerto Central also invested in 13 YT222

noise level and great visibility and has excellent

mts, the construction of a 700 metre berth with

tractors for container handling. These

drivability. From the maintenance point of

7 large gantry cranes, yards, etc. The annual

units are fitted with a number of customer-

view all daily checks can be done easily.”

capacity will be 1.15 million TEU per year and the

specified options. Mr. Mesina: “We have

total investment amounts to USD 480 million,

certain standards for our machines we like

We provided training to Puerto Central’s

making Puerto Central the most modern and

our vendors to comply with. The Terberg

personnel and the fleet is supported by

best equipped terminal in the west coast of

YT222 tractors have been delivered with

Tattersall Maquinarias.

South America.

all the required features including our fleet colours. The machines are now a few months

The terminal uses a Terberg RT283 with SafeNeck for general cargo operations. Patricio H Mesina, Maintenance and Civil Works manager, Puerto Central: ”As we

New distributor in Chile

wanted to handle all general cargo from normal to extremely heavy with one tractor,

TTA has been busy building up a distributor network throughout the Americas. Tattersall

we needed a tractor which could handle the

Maquinarias was recently appointed as our distributor in Chile and their personnel have

complete range. The Terberg RT283 with

now received extensive training on our tractors. The company has an excellent reputation

SafeNeck gives us this flexibility. The unit is

in the market for construction plant and materials handling equipment and is also familiar

equipped with a powerful engine combined

with port operations and container handling. Tattersall has four branches in Chile. 29


TERBERG

SPEZIALFAHRZEUGE

INDUSTRIAL APPLICATIONS

Trailer manufacturer Krone GERMANY This renowned family-run business manufactures a range of trailers of the highest quality including refrigerated, curtainsider, box and container units. The factory produces 180 trailers every day so its fleet of 14 RT223 tractors and 3 BC182 body carriers is kept very busy. These vehicles are covered by a full service contract with Terberg Spezialfahrzeuge. Andreas Kuper, shunter driver, is very happy

The driver of one of the RT223 swap body

with his RT223: “Both on-road and off, the

carriers was equally enthusiastic about his

driving comfort is good, due to the vehicle´s

vehicle: “When the seat is turned to get

suspension. Good handling and the all-round

in or out of the vehicle, the handbrake is

view make the tractor an excellent working

automatically engaged, that is a big plus when

tool. When shunting our trailers in cramped

thinking of safety. The ladder is convenient

places, you always have an overview of the

and the perforated plates and grab handle

work area, and the new mirror arrangement

reduce the risk of slipping. Air and power

improves the panorama view a lot, you drive

connections for the trailer are clearly arranged

more safely. […] This is a great driver’s

and easy to access. The solid sound insulation

cabin! The dashboard is very functional,

of the driver’s cab makes an eight-hour day

easy to reach in any driving position. The

more pleasant. Telephone calls are easy to

swivelling seat is very comfortable and makes

receive and understand with the handsfree

manoeuvring in reverse easy simple. The seat

system. This is more important than ever.”

has heating which is great, especially at lower temperatures during the early or late shifts or throughout the cold months.” 30


Terberg rental operations Terberg Spezialfahrzeuge has a rental fleet of around 200 vehicles. All are covered by a comprehensive maintenance package to ensure that the vehicles are always in the best possible condition. They are fitted with data collection boxes which gather information relevant to servicing and send this to the head office using a telematics system. Our rental fleet is modern and regularly expanded and customers can rent tractors, body carriers and truck-mounted forklift trucks for projects or on a long-term basis. Renting a vehicle also gives our customers the opportunity to test it out in their operations for a longer period and then decide if they want to purchase it.

31


TERBERG

SPEZIALFAHRZEUGE

DISTRIBUTION APPLICATIONS

Electric tractor for Gastro Star SWITZERLAND Every day Gastro Star produces close to

transport operations and has a 5000 m²

50 tonnes of salads, fruits and vegetables,

logistics centre. Waste from its production

all ready-to-eat. These are for direct

plant provides biogas for on-site electricity

consumption or further processing by

generation. There are transports between

institutional customers, large distributors,

the production plant and the logistics centre

resellers and the food service industry.

around the clock and the route passes

The company attaches great importance to

through the village of Dällikon which

environmentally friendly processing and low-

requires the use of low noise, CO2-neutral

energy transport of their products.

tractors. Hence Gastro Star uses a YT202-EV to meet both its sustainability objectives and

The company is committed to reducing the environmental impact of its processing and

32

local regulations.


PORT APPLICATIONS

Full service rental contract for Wismar Seaport GERMANY Wismar is the most southerly port on the Baltic Sea and has a history going back over 800 years. Seehafen Wismar is a logistics operator which supports the flow of goods through the Baltic Sea, Germany and Europe. The cargo they handle includes agricultural products, building materials, salt, chemicals and fertilizer. The port also aims to support the renewable energy, waste disposal and

Terberg training in Germany

recycling industries and cruise shipping. The success of Terberg depends on Seehafen Wismar has been a customer of

having knowledgeable and trained

Terberg since 2016 and is currently renting

personnel. Terberg Spezialfahrzeuge

seven RT283s under a four-year full-

works with Hafen Akademie Hamburg

service contract. These units are mostly

GmbH to ensure that all personnel are

used for handling timber destined for local

kept up-to-date with developments in

industries. The port operator appreciates

the industry. The Hafen Akademie is

the environmentally-friendly engines, local

thoroughly familiar with the world we

service centre offering a quick response, and

operate in and provides tailor-made

effective customer support. Renting gives

training in fields such as port operations,

them more flexibility and also ensures that

logistics and transport. Having a trained

they always have a modern fleet with low

workforce enables us to work efficiently

emissions and a low fuel consumption.

and maintain our competitiveness.

In the longer term Seehafen Wismar is interested in electric and hybrid vehicles and networking the vehicles with IT systems. 33


TERBERG

34

MIDDLE EAST


DPW chooses Terberg tractors again UNITED ARAB EMIRATES After the delivery of 238 YT222 tractors to

application does not affect operations due to

their flagship Jebel Ali Port in 2016, DP World,

the constant coupling of trailer and tractor

UAE Region have again demonstrated their

units. With no lifting cylinders, a hydraulic

confidence in Terberg Special Vehicles by

tank that is 85% smaller can be utilised and

placing an additional order of 202 units to be

located in the chassis, separate from the usual

delivered throughout 2017. The addition of

fuel and hydraulic combination tank. This

these units will mean that Terberg tractors

innovation means the tractor requires fewer

now number over 800 and form the majority of

filters and less oil when servicing and also

the fleet in Jebel Ali. As part of the continuous

dramatically reduces the volume of waste oil

efforts to reduce lifetime costs, improve safety

to be disposed of. Taking full advantage of

and consider the environmental impact DP

the change in the hydraulic tank design, a 380

World has taken advantage of the various

litre long-range fuel tank is fitted and can be

factory options offered.

filled from both sides of the vehicle, allowing for longer duty cycles and easier filing based

Extended transmission service intervals are

on traffic direction. Full internal and external

provided via oil diagnostics built into the

LED lighting provides reduced downtime

transmissions systems and, together with the

throughout the vehicle life.

standard fuel efficiency package, they provide immediate and tangible cost saving.

In 2016, Terberg Middle East FZE was recognised as an excellent performing vendor

A fixed fifth wheel (these tractors have no

by DP World, UAE Region, for the 4th year in

hydraulic lifting/lowering feature) reduces

a row and the 5th such accolade, reflecting the

overall maintenance and within the port the

level of local support for Terberg.

Mr Andrew Partridge (General manager TME), Mr Ali Alysai (Senior Manager – Technical T1 & Equipment Control), Mr George Terberg (Chairman Terberg Group), Mr Masoud Al Noori (Technical Director – UAE Region), Mr Rob van Hove (director Terberg Benschop) and Mr. Daniel Gammba-Jones (After Sales Manager TME) 35


TERBERG

MIDDLE EAST

PORT APPLICATIONS

Port of Salalah OMAN The Port of Salalah is Oman’s major transhipment hub on the Arabian Sea. They recently took delivery of 20 new Terberg YT222 tractors as replacements for their older fleet of Terberg Tractors. In addition to this and to cope with increased container volumes they purchased 30 used Terberg tractors. These units came from another APM Terminal but unfortunately they were not equipped with air conditioning, an essential requirement as temperatures can easily reach the high 40s. Terberg arranged for this to be retrofitted on site in Salalah in time for the summer using original parts and also provided the updated parts and service manuals to reflect the specification change. As part of the employee engagement practices at the Port of Salalah the new units can only be driven by drivers who have shown consistent performance in productivity and safety.

Port of Fujairah UAE This multi-purpose port on the Eastern

delighted to receive the additional units

seaboard of the United Arab Emirates

and hope that they will live up to the

first purchased Terberg equipment in

reputation of the YT17 units. In addition

1994 and has been very happy with

to the proven reliability and competitive

the quality of our equipment and the

price, local support was an important

availability of spare parts. The Port

driver behind this decision. A key factor

of Fujairah handles around 40 million

was the availability of spare parts within

tonnes of oil per year along with a wide

the UAE via Terberg Middle East. Parts

range of other cargo. It has an adjacent

can be delivered within 24 hours when

Free Zone and paved storage space for

required so there is little need to hold

30,000 TEU of containers.

inventory in Fujairah.”

The port recently invested in another

The units were handed over and

two YT182s for the general cargo and

commissioned by Andrew Partridge

container terminals. Mr C V George,

and Daniel Gambba-Jones of Terberg

Senior Purchasing Officer: “I am

Middle East FZE.

36


85 terminal tractors for Hamad Port QATAR A tender for the New Port Project, Hamad Port, Qatar resulted in the selection of Terberg and our sole agent Qatar Milaha as the supplier of 85 terminal tractors, of three different types. They will be operating with a GCW of 80 to 120 tonnes. Terberg also provided on-site training sessions for the drivers and mechanics. Service and Support will provided by NTA (Navigation Trading Agencies), as they have extensive experience with similar machinery. The tractors were delivered in the first

completed in 2020 and the total investment

with Essam Abu Zeid Sales Manager of NTA

quarter of 2017 and they will be operated by

will amount to USD 7.4 billion.

and Andrew Partridge General Manager of Terberg Middle East.

Q Terminals, a joint venture between Mwani and Qatar Navigation. The three terminals at

The sales agreement was signed by Mr

Hamad Port will have a combined capacity of

Yousef Darwish CEO of NTA and Mr Rob

seven million TEU when the port is fully

van Hove MD of Terberg Benschop along 37


TERBERG

EUROPE

PORT APPLICATIONS

RT403 fitted with a sliding cab DFDS, SWEDEN The Gothenburg RoRo Terminal is located

Every day the port handles and stores a wide

containers, SECU boxes, trucks and rail cars.

in the port of Gothenburg at the mouth of

range of cargo: commercial vehicles, trailers,

DFDS Gothenburg has an RT403 tractor

the longest river in Sweden, Göta Älv, and

goods on cassettes, equipment, machines,

dedicated to handling Stora Enso SECU boxes.

overlooks the beautiful Älvsborg Fortress.

containers and project cargo. The railway

These oversized boxes are 3.6 meters wide

The terminal specialises in car and RoRo

connections can carry cargo such as steel,

and loaded with paper products. Fully loaded

handling and is an important part of the

paper, SECU boxes, containers and trailers. The

they can weigh up to 90 tonnes and require a

Swedish import and export chain. It is also

terminal has a 14,000 m² weather-protected

powerful tractor to go up and down the ramps

strategically located by major road and rail

paper logistics centre with direct covered

safely in all weather conditions. To give the

services. There are seven berths within the

access to the rail tracks, connecting the

driver a good view when handling SECU boxes

terminal capable of handling vessels up to 280

facility to the rest of Sweden and beyond. The

the cab can slide sideways.

metres in length and 11 metres in draught.

terminal also offers cross-docking facilities for

38


such as Austria, Hungary, Italy, Slovakia, the Czech Republic and Germany. The port has EMAS (EU Eco-Management and Audit Scheme) and ISO quality accreditation. There are plans to expand the capacity to 1.3 million TEU per year. Luka Koper has around 80 Terberg tractors for use at the container and general cargo terminals. The company first started using our products around 12 years ago and selected

Port of Koper, a Terberg customer for many years

them because of their reliability, quality and good match for their requirements. The technical support provided by the factory was also important, as was the environmental performance of the tractors.

SLOVENIA The Port of Koper, operated by Luka Koper d.d.,

passengers. The total throughput of the port in

Our distributor in Slovenia, Okovje, is a family

is the main Slovenian seaport, with 12 terminals

2016 was 22 million tonnes, including 844,000

business founded in 1931. They manufacture

for all types of cargo: containers, cars and

TEUs and 749,000 cars. Most of the cargo

processing and handling equipment and supply

RoRo, general cargo, dry bulk, liquid bulk and

passing through the port goes to countries

Terberg tractors and other heavy equipment.

MSC Terminal Valencia chooses Terberg SPAIN This terminal is part of TIL, a major

currently operates 20 Terberg YT222 tractors

multinational terminal operator. Valencia

and has recently placed an order for 10

is an important transhipment hub and

further units. These will replace tractors of

distribution gateway for the Iberian Peninsula

another brand as the company has found

and Southern Europe. It has excellent

our units to offer the best specifications and

connections to Madrid’s industrial hinterland

reliability, supported by good service. A key

via motorway and rail links. The terminal has

factor behind making this decision was that

a capacity of 1.6 million TEU per year.

their dockers considered Terberg tractors to offer “the best option to use in this port for

At MSC Terminal Valencia the tractors clock

safety, comfort and productivity.”

up around 3,500 hours per year. The terminal 39


TERBERG

EUROPE

Rail Service Centre Rotterdam THE NETHERLANDS Rail Service Centre is located close to the port

an extended wheelbase of 3,500 mm. The

of Rotterdam and loads and unloads dozens

advantage of this design is that the fifth

of intermodal trains every day. The overall

wheel is not blocked by the ballast. The unit

capacity is 350,000 containers per year. RSC

is also fitted with a ballast block at the front,

uses an MTS (Multi Trailer System) with four

resulting in an overall mass of approximately

trailers, each carrying two 20 foot containers.

20 tonnes. It is also fitted with a heavy-duty

These units are hauled by a fleet of Terberg

trailer coupling and automatic connection and

tractors.

disconnection of the air lines so the driver can stay in the cab. After disconnecting from an

The latest delivery was an RT283 tailored for

MTS train the tractor can immediately couple

MTS operations. The required pulling force

to a semitrailer, without reconfiguring the

is obtained by using 4x4 drive and additional

unit. This enables RSC to optimise its container

ballast on the tractor. To accommodate the

handling operations.

ballast within the chassis the tractor has

40


DISTRIBUTION APPLICATIONS

Scania goes electric THE NETHERLANDS Scania Production Meppel paints all external

Scania’s sustainability programme which

cab and chassis components for Scania’s three

has three core values: clean, quiet and fuel-

European truck production plants. The plant

efficient. The reduced noise level also benefits

has two robotic painting lines and advanced

local residents.

logistics systems. Until recently transports between the main production plant and local warehouses were handled by a diesel tractor. This has now been replaced by a YT202-EV electric tractor under

41


TERBERG TRACTORS

M A L AY S I A

Tractor no. 3,000 built by Terberg Tractors Malaysia for Westports MALAYSIA This terminal is expanding its capacity to 13.5 million TEU per year and is proud of its high productivity. They are a regular Terberg customer and the latest delivery amounted to 153 YT220 tractors. These included the 3,000th tractor assembled by TTM which was handed over during a special ceremony. The units are supported by a seven-year maintenance contract.

Belawan International Container Terminal INDONESIA BICT is the largest container terminal on Sumatra, with a capacity of 1.2 million TEU per year. The company invested in 20 YT220 terminal tractors. TTM looks forward to being a reliable partner to this new customer. 42

On their visit to TTM George Terberg and Rob van Hove visited the assembly plant where they saw the tractors for BICT being assembled.


A busy year for Terberg Tractors Malaysia TTM had a particularly busy year, supplying hundreds of tractors across the Asia Pacific region. TTM also reached a key milestone: assembling their 3,000th tractor. In April 2017 TTM hosted the second Asia Pacific Dealer engagement meeting to help the dealers provide the best possible service to customers, especially after-sales service.

operations. TTM also organised a group

This will enable operators of Terberg

family outing and annual dinner in Bukit

tractors to optimise the efficiency of their

Gambang Resort City, Pahang.

Solomon Islands Port Authority SOLOMON ISLANDS SIPA operates the Port of Honiara and Port of Noro. The company’s aim is to develop the Solomon Islands to become the premier hub for port and maritime activities in the South Pacific. Its service portfolio includes logistics, shipping and port management. SIPA has invested in six YT220 tractors, their first Terberg purchase.

290 Terberg units for PSA PSA SINGAPORE The four terminals of PSA Singapore have 60 berths in total, currently with the capacity to handle 40 million TEU per year. Once the expansion of the Pasir Panjang Terminal is completed the capacity will increase to 50 million TEU. PSA Singapore is one of Terberg’s largest customers and currently operates 857 of our tractors. TTM recently delivered 290 units to the company, our largest single order ever. This order included 205 YT220s and 85 YT320s, mostly for the new PPT 5 terminal.

43


INTERNAL DEVELOPMENT

UNDER CONSTRUCTION:

New 3 41,000 m automated warehouse in Benschop

44


In recent years the demand for Terberg tractors has increased significantly and we have had to increase our production capacity. The purchase of 16,000 m² of land adjacent to our main site at Benschop has given us the opportunity to optimise logistics. One of the advantages is that delivery trucks can now reach us without having to drive through the village centre. This land has also given us space to build a new, state-of-the-art warehouse to support both the production plant and our busy spare parts department. 45


INTERNAL DEVELOPMENT

AUTOMATION

EFFICIENCY

The new warehouse has an automated storage

still provide next day delivery. That’s part of

Alexander Kühne, Supply Manager Purchasing/

and retrieval system for smaller parts. Instead

our continuing improvement process. Another

Logistics: “The new warehouse is larger and

of warehouse personnel having to go to the

advantage of the new building is that we now

more efficient so we can make sure that the

parts to pick them, the parts bins are now

share an office with the Supply/Purchasing

production department gets the parts they need

collected by a shuttle system and presented to

department which makes coordination easier.”

in time. This is essential to keeping up with the

the order pickers at their workstations. This

increasing demand for Terberg vehicles.

is more ergonomic and safer for the order pickers and reduces the chance of mistakes. Large and heavy components are stored in conventional racking.

THE NEW WAREHOUSE - FACTS AND FIGURES GROWING DEMAND

TOTAL AREA

Dave Brouwer, Manager Commercial After-

NUMBER OF BINS (automated warehouse)

Market Parts Sales: “The expansion of Terberg

NUMBER OF POSITIONS (conventional warehouse)

Benschop and the demand for spare parts are

TOTAL NUMBER OF PARTS STOCKED

mirrored by the growth of my department from 6 to 16 people. They work hard to ensure that spare parts orders received by 14.30 are dispatched the same day. That means that most customers in Europe will receive their order the next working day. In this way we help our customers to get the best out of their tractors and other vehicles and minimise downtime. It also means they do not have to invest in keeping spares in stock themselves. Our customers can depend on us to supply spares for at least 15 years after the delivery of a vehicle. The warehouse at Benschop also supplies parts to the smaller warehouses at our subsidiaries and distributors. FAST DELIVERY

This new warehouse will help us keep up with the expansion of our business as both the range of parts and the stock levels increase. We also aim to accept orders even later than 14.30 and Terberg branded parts 46

4.200 m2 25.000 6.500 20.000


C O R P O R AT E I N F O R M AT I O N

CORPORATE SOCIAL RESPONSIBILITY

National volunteering event 2017 On Saturday 11 March, ten enthusiastic

support Abrona in Benschop. This organisation

At the De Vos farm they dug a 60 cm deep

Terberg Benschop colleagues represented

operates two farms which provide housing

cable trench between two sheds, they made

the company at NLdoet, the Dutch national

and employment for people with learning

an enclosure around a central heating radiator,

volunteering event. This year they decided to

difficulties.

laid paving slabs under two picnic benches, and created a living room in the canteen. After lunch there was still time to go to a local re-use shop to get some pictures for the new living room. Together with some of the farm residents they worked hard to complete these jobs and still had time for coffee and lunch. The Terberg team can look back on a successful and productive day!

Fund-raising Teams from Terberg Benschop often take part in fund-raising events. This year they, and colleagues from other Terberg Group companies, ran in the Utrecht Science Park Marathon to support a cancer charity. Locally, they took part in the annual IJsselsteinloop and did well in the half marathon. There is also a team of around 15 from different Terberg companies who go running every week.

Group Family Outing Terberg Tractors Malaysia organised a group family outing and annual dinner in Bukit Gambang Resort City, Pahang.

47


C O R P O R AT E I N F O R M AT I O N DISTRIBUTORS

EUROPE Austria Terberg Spezialfahrzeuge GmbH Hamburg terbergspezialfahrzeuge.de Belgium Terberg Tractors Belgium BvbA Oostakker terbergtractorsbelgium.be Cyprus Alexander Dimitriou & Sons Ltd. Nicosia dimitriou.com Czech Republic Linde Material Handling Česká republika s.r.o. Praha linde-mh.cz Denmark N.C. Nielsen A/S Balling nc-nielsen.dk Estonia Willenbrock Baltic OÜ Harjumaa willenbrock.ee Finland Sigma Trukit Oy Helsinki sigmatrukit.fi France Francetruck S.A. Goussainville francetruck.com Germany Terberg Spezialfahrzeuge GmbH Hamburg terbergspezialfahrzeuge.de Greece D.F. Sarantopoulos S.A. Athens sarantopoulos.com.gr Hungary Terberg Benschop B.V. Benschop terbergbenschop.nl Israel David Czapnik & Sons Ltd. Rishon Le Zion czapnik.co.il Italy Manuport s.r.l. Genoa manuport.it Latvia SIA “Alwark” Marupes Novads alwark.lv

The Netherlands Terberg Benschop B.V. Benschop terbergbenschop.nl

Lebanon Etco-Lebanon Engineering Trading Contracting Beirut etcogroup.com

Norway N.C. Nielsen A/S Balling nc-nielsen.dk

Qatar Milaha Trading (Navigation Trading Agencies) Doha milaha.com

Poland Toyota Material Handling Polska Sp. Z.o.o. Jaktorow toyota-forklifts.pl

Saudi Arabia Al-Iman for Contracting & Trading Dammam alimanmhd.com

Romania Cemps S.A. Bucarest cemps.ro

United Arab Emirates Terberg Middle East FZE Dubai terbergmiddleeast.ae

Russia AO Konecranes St. Petersburg konecraneslifttrucks.eu Slovenia Okovje D.O.O. Podnart okovje.si Spain Alfaland S.A. Madrid alfaland.es Sweden N.C. Nielsen A/S Balling nc-nielsen.dk Switzerland Terberg Spezialfahrzeuge GmbH Hamburg terbergspezialfahrzeuge.de Turkey Portunus Port spares & services Istanbul portunus.com Ukraine LLC Trans-service KTT Odessa transservice.com.ua United Kingdom Terberg DTS Ltd. Elland, Halifax terbergdts.co.uk MIDDLE EAST Abu Dhabi Specialized Technical Equipment - STE Abu Dhabi steest.net

AFRICA Algeria Sarl KOM Algerie Ain Taya Benin Francetruck S.A. Goussainville francetruck.com Botswana Eqstra Materials Handling South Africa Pomona, Kempton Park eiegroup.co.za Cameroon Francetruck S.A. Goussainville francetruck.com Chad Francetruck S.A. Goussainville francetruck.com Congo-Brazzaville Francetruck S.A. Goussainville francetruck.com Congo-Kinshasa Francetruck S.A. Goussainville francetruck.com Côte d’Ivoire Francetruck S.A. Goussainville francetruck.com Djibouti Francetruck S.A. Goussainville francetruck.com

Iraq Boranex Middle East Trading L.L.C. Dubai

Egypt Kabadaya Co. for Specialized Equipment Cairo special-equipment.com

Lithuania UAB “Alwark” Vilnius alwark.lt

Jordan Etco-Jordan Engineering Trading Contracting Amman etcogroup.com

Equatorial Guinea Francetruck S.A. Goussainville francetruck.com

Malta Motherwell Bridge Industries Ltd. Hal Far mbmalta.com

Kuwait ExpoTech International Hawally expotech.biz

Ghana Paterson Simons & Co (Africa) Ltd. Brighton, East Sussex patersonsimons.com

48


C O R P O R AT E I N F O R M AT I O N DISTRIBUTORS

Guinea Francetruck S.A. Goussainville francetruck.com

Togo Francetruck S.A. Goussainville francetruck.com

Kenya Kone Liftrucks Ltd. Mombassa kone.co.ke

Zambia Eqstra Materials Handling South Africa Pomona, Kempton Park eiegroup.co.za

Lesotho Eqstra Materials Handling South Africa Pomona, Kempton Park eiegroup.co.za Liberia Paterson Simons & Co (Africa) Ltd. Brighton, East Sussex patersonsimons.com Lybia Sunrise Int. Trading & Service Co. Valletta sunrisetrading.en.alibaba.com Malawi Eqstra Materials Handling South Africa Pomona, Kempton Park eiegroup.co.za Mali Francetruck S.A. Goussainville francetruck.com Mauritania Francetruck S.A. Goussainville francetruck.com Morocco Groupe Premium – SRM Industrie Casablanca Lissasfa groupe-premium.com Mozambique Eqstra Materials Handling South Africa Pomona, Kempton Park eiegroup.co.za Namibia Eqstra Materials Handling South Africa Pomona, Kempton Park eiegroup.co.za Niger Francetruck S.A. Goussainville francetruck.com Nigeria Paterson Simons & Co (Africa) Ltd. Brighton, East Sussex patersonsimons.com Senegal Francetruck S.A. Goussainville francetruck.com South Africa Eqstra Materials Handling South Africa Pomona, Kempton Park eiegroup.co.za Swaziland Eqstra Materials Handling South Africa Pomona, Kempton Park eiegroup.co.za

Pacific Islands Clark Equipment Sales Pty. Ltd. Hornsby clarkequipment.com FAR EAST

NORTH AMERICA

Bangladesh Bangladesh Essentials Trade Lines Dhaka essentials.com.bd

Canada Williams Machinery Limited Partnership Surrey British Columbia williamsmachinery.com

China, Hong Kong Sui Hing Machinery Suppliers (Hong Kong) Ltd. Shenzhen suihinghk.com

Train Trailer Limited Mississauga, Ontario traintrailer.com

India Portrucks Equipment Pvt. Ltd. Chennai portrucks.com

Cropac Equipment, Inc. Oakville, Ontario cropac.com USA Terberg Tractors Americas, Inc. Miami terbergtractorsamericas.com LATIN AMERICA Argentina A.G. Pruden & Cia S.A. Martinez, Buenos Aires agpruden.com.ar Brazil Rimac Importacao, Exportacao e Representacoes Ltda. Sao Paulo rimac.com.br Chili Tattersall Maquinarias S.A. Santiago tattersall-maquinarias.cl Colombia Global Port Equipment Colombia S.A.S. BogotĂĄ gpeamericas.com

Indonesia PT. Towin Innoven (Pelindo 2 & 3) PT. Harbarindo Baharitama (Pelindo 1) Jakarta harbarindo.com Korea (South) Portro Co. Ltd. Busan Malaysia Terberg Tractors Malaysia Sdn. Bhd. Selangor Darul Ehsan terbergspecialvehicles.com Pakistan Karsaz (Pvt) Ltd. Karachi karsaz.com.pk Philippines Pink Armour Corporation Manila pinkarmourcorp.com Singapore Terberg Tractors Malaysia Sdn. Bhd. Selangor Darul Ehsan terbergspecialvehicles.com

Costa Rica Lemont Costa Rica LLC Ltda Limon

Sri Lanka Termss Global (Pvt) Ltd. Colombo termss.com

Panama Global Port Equipment Americas Panama gpeamericas.com

Taiwan Accumulator International Inc. Taipei accumulator.com.tw

Peru Eurolift Peru S.A. Lima ltperu.pe

Thailand (Laem Chabang) Yasith Co. Ltd. Bangkok yasith.co.th

AUSTRALIA Australia Clark Equipment Sales Pty. Ltd. Hornsby clarkequipment.com

Vietnam CICA Vietnam Ltd. Ho Chi Minh City cica.com.vn

New Zealand Clark Equipment Sales Pty. Ltd. Hornsby clarkequipment.com 49


C O R P O R AT E I N F O R M AT I O N TERBERG HOLDING

TERBERG GROUP B.V. HOLDING COMPANY (THE NETHERLANDS)

SPECIAL

TRUCK

CAR & VAN

TRUCK-MOUNTED

ENVIRONMENTAL

VEHICLES

MODIFICATION

MODIFICATION

FORK LIFT TRUCKS

EQUIPMENT

TERBERG BENSCHOP B.V. THE NETHERLANDS

TERBERG TECHNIEK B.V. THE NETHERLANDS

TERBERG SPECIALS BELGIUM N.V. BELGIUM

TERBERG KINGLIFTER B.V. THE NETHERLANDS

TERBERG ROSROCA GROUP LIMITED UNITED KINGDOM

TERBERG D.T.S. (UK) LTD UNITED KINGDOM

TERBERG SPECIALS B.V. THE NETHERLANDS

TERBERG MACHINES B.V. THE NETHERLANDS

TERBERG SPEZIALFAHRZEUGE GMBH GERMANY

TERBERG MATEC NEDERLAND B.V. THE NETHERLANDS

TERBERG TRACTORS BELGIUM BVBA BELGIUM

TERBERG MATEC BELGIUM BVBA BELGIUM

TERBERG MIDDLE EAST FZE DUBAI, U.A.E.

TERBERG MATEC POLSKA SP.Z O.O POLAND

TERBERG TRACTORS AMERICAS, INC. U.S.A.

DENNIS EAGLE LTD. UNITED KINGDOM

TERBERG TRACTORS MALAYSIA, SDN. BHD. MALAYSIA (JV 50/50)

ROS ROCA S.A.U. SPAIN

ENVIRO RENT XXI, S.L.U. SPAIN

ROS ROCA FARID, S.L. SPAIN (JV 50/50)

HS FAHRZEUGBAU GMBH GERMANY

EUROVOIRIE SAS FRANCE

RESITUL EUIPAMENTOS SERVIÇOS E TECHNOLOGIAS AMBIENTAIS LDA PORTUGAL

50

LEASING

TERBERG LEASING B.V. THE NETHERLANDS


C O R P O R AT E I N F O R M AT I O N GROUP COMPANIES

SPECIAL VEHICLES This division includes Terberg Benschop, its main factory in the Netherlands, and its subsidiaries in the Netherlands and abroad. TRUCK MODIFICATION This division modifies standard trucks into special trucks by changing the axle configuration and adapting the steering and suspension systems. CAR & VAN MODIFICATION Modifications to cars and light commercial vehicles span a wide range: for wheelchair users, police forces, mobile offices, maintenance contractors, etc. The division’s workshops also undertake truck repairs and statutory vehicle inspections. TRUCK-MOUNTED FORK LIFT TRUCKS This division produces truck-mounted fork lift trucks. ENVIRONMENTAL EQUIPMENT This division manufactures Dennis Eagle truck chassis, vehicle bodies for waste collection, a full range of binlift systems and waste loading systems for the recycling and waste disposal industry. LEASING This division is one of the largest independent car leasing and rental companies in the Netherlands, serving both the business and consumer markets. The consumer market is served under the Justlease brand.

Key Facts • FOUNDED IN 1869 • FAMILY-OWNED • TURNOVER: € 820 MILLION • EMPLOYEES: 2,500 • COMPANIES IN 11 COUNTRIES • E XPORTS: > 100 COUNTRIES

51


Terberg Special Vehicles P.O. Box 2 3405 ZG Benschop The Netherlands Tel. +31 348 45 92 11 info@terbergbenschop.nl

TERBERGSPECIALVEHICLES.COM

Terberg Magazine 2017, English version  

This 6th edition of our annual magazine contains many inspiring stories from some of the over 90 countries to which we supply vehicles. We h...