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TERBERG MAGAZINE Where special comes as standard

TERBERG SPECIAL VEHICLES MAGA ZINE 2018 / 2019 ENGLISH EDITION


FOREWORD

Keeping up with expansion This summer we celebrated the opening of our new

Our distributor network now covers 110 countries. We

parts warehouse. It is much larger than the old

appreciate the support from our distributors which has

warehouse and partly automated. This facility will

helped us to develop Terberg Special Vehicles into the

enable us to cope with our continuing growth and

business it is today. We would also like to thank them

further improve spare parts service levels.

for their input to this magazine.

Unfortunately during the start-up period we encountered a number of technical problems which

This year the magazine has a special feature on the

meant that spare parts shipments were often delayed.

Terberg Body Carriers (BCs). The demand for these

I would like to apologise to all our customers who

dependable workhorses is rising due to the growth of

were affected by this. Fortunately all systems are now

the parcel distribution industry. We have included both

working smoothly.

general information about the BCs and user stories.

We are now focussing on providing new training

As Terberg is a family-owned company we highly value

facilities at Benschop and developing our training

the relationships with our customers and distributors.

programme. This will enable our customers to

We aim to develop long-term relationships and support

maintain their Terberg vehicles in-house to the

your business operations.

highest standards. We will provide training to both maintenance fitters and technical support staff. This issue of our magazine includes articles about customers throughout the world, many of whom use our products in demanding conditions. We have learned a lot from their experiences. This enables our sales and engineering staff to offer customers tailormade tractors optimised for their operating conditions.

2

Rob van Hove / Director


CONTENTS

In this issue Foreword 2 Rob van Hove Terberg Special Vehicles division 4 Terberg Benschop and international subsidiaries

Terberg’s new subsidiary, Manuport

5

Terberg People 5 Manuport joins Terberg Group Innovation & Development 6-7 Remote Monitoring System A powerful pair

BODY CARRIER

SPECIAL

Swap bodies - the lightweight alternative We are all familiar with heavy duty ISO shipping containers which have made international transport much more efficient in

Terberg Middle East 8 - 11

The e-commerce workhorse

Customers shopping on the Internet increasingly expect next day, or even same

recent decades. The downside of these is that

day, delivery. This requires dense distribution

they need large and costly equipment to handle

networks and efficient distribution centres.

them. However, there is an alternative, the

Terberg body carriers are used by many

swap body, which is widely used in Europe,

logistics service providers. Our reliable and

especially in Germany and surrounding

robust vehicles help them to operate efficient

countries. These interchangeable units are

distribution centres, around the clock.

fitted with legs and are much lighter than

The rapid growth in the number of distribution

ISO shipping containers. They are intended

centres throughout Europe presents us with

for distribution operations and transport across

new opportunities. As with all Terberg

shorter distances rather than long distance

vehicles, body carriers can be tailored to a

transport by sea.

customer’s requirements and logistics processes.

When a driver wants to drop off a swap body,

Terberg Spezialfahrzeuge 12 – 13

they deploy its legs and then lower the vehicle’s lifting table (on a body carrier) or air suspension system (on a conventional truck). The swap body then lands on its legs and the vehicle drives away from underneath it. Hence there is no need for heavy and costly handling equipment.

Handling parcels quickly, safely and efficiently

Special - Body Carrier 14 – 15 The e-commerce workhorse

Swap bodies designed to standard EN 284 generally have a maximum loaded weight of 16 tonnes and a length of between 6 and 8 metres. Their dimensions are optimised for loading with Europallets (1200 x 800 mm). They are not normally intended for stacking. In addition to standard box swap bodies there are also reefer, flat and tank models available. 16

Technical Focus 16 – 17 Terberg’s body carriers

17

Body carrier Special

14

More vehicles, greater demand for service and support

43

Body Carrier - Projects 18 Terberg DTS UK 19 – 21 Terberg Tractors Americas 22 - 26 New distributor – Alwark Group 27 Busy in the Baltics Terberg Tractors Belgium 28 – 32 Terberg Tractors Malaysia 33 – 35 Manuport Italy 36 – 37 Terberg Benschop 38 – 39 Terberg Europe 40 - 42 Internal Developments 43 – 45 More vehicles, greater demand for service and support New warehouse operational – like open heart-surgery Corporate information 46 – 51 Corporate social responsibility Distributors Terberg Holding Group companies

This magazine is a publication of Terberg Special Vehicles COPYRIGHT: Text and photographs may only be reproduced with permission from the Communication Department of Terberg Special Vehicles. 2018 / 2019

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TERBERG SPECIAL VEHICLES DIVISION

Terberg DTS UNITED KINGDOM In addition to the full

Terberg Benschop and international subsidiaries

range of Terberg tractors, Terberg DTS also distributes Kinglifter truckmounted fork lift trucks, terminal and Alisdair Couper

Terberg’s main plant is at Benschop, the Netherlands, where our tractors are designed and built to customer specifications. The division has seven international subsidiaries to bring us closer to our customers. Some of these subsidiaries also supply and support other makes of equipment.

industrial trailers, special

airport vehicles and Zagro rail shunters in the UK and Ireland. The company has a fullyequipped servicing workshop and a large rental fleet. terbergdts.co.uk

Terberg Spezialfahrzeuge

Terberg Tractors Malaysia

Terberg Tractors Belgium

GERMANY

MALAYSIA

BELGIUM

This subsidiary

This company is a joint

This subsidiary

supplies our tractors

venture of Terberg

supplies our tractors

and Kinglifter truck-

Benschop and Sime

and Kinglifter truck-

mounted fork lift trucks

Darby Industrial Sdn.

mounted fork lift trucks to

to the German market,

Bhd. In Malaysia,

the Belgian market and

where quality and Arno Ortlieb

durability are highly

Terberg tractors are Boo Wei Ching

produced locally for

undertakes scheduled Pieter Sanczuk

inspections in accordance

valued. The company emphasises flexibility,

the markets in Asia and the Pacific.

with local requirements. Many of our units are

to ensure that customer expectations are not

terbergspecialvehicles.com

operating in the busy port of Antwerp.

simply met, but actually exceeded.

Terberg Belgium also supplies Still fork lift

terbergspezialfahrzeuge.de

trucks and other equipment. terbergtractorsbelgium.be

Terberg Middle East

Terberg Tractors Americas

Manuport

DUBAI

USA

ITALY

This subsidiary is located

This subsidiary is

in Dubai and supplies

based in Miami and

our tractors and spares

serves North, Central

throughout the Middle

and South America and

East and Africa and

brings us closer to our

provides after-sales Andrew Partridge

support. Our vehicles

customers in these Ron van Arkel

regions.

Fabio Fiorenzuola

Paolo Fiorenzuola

have proven to be fully capable of dealing

TTA offers our full range of tractors.

Our latest subsidiary supplies Terberg tractors,

with the demanding climate conditions in

terbergtractorsamericas.com

other port equipment and heavy-duty fork lift

these areas.

trucks and services these vehicles.

terbergmiddleeast.ae

manuport.it

4


TERBERG PEOPLE

Manuport joins Terberg Group

Manuport in Genoa, Italy has distributed Terberg vehicles since 2006 and is led by brothers Fabio and Paolo Fiorenzuola. They have been very successful and there are now over 600 Terberg tractors operating in ports, heavy industry and logistics businesses in the country.

Fabio Fiorenzuola: “Our customers really

we also supply the tractors to customers in

tractors in Italy is a part of our business area in

appreciate the reliability and efficiency of

heavy industry and distribution centres.”

Manuport and thanks to the support of our headquarters in the Netherlands and the

Terberg tractors, they consider them the next generation of equipment. They also value the

The Terberg Group recently acquired a majority

transfer of experience from other Terberg

operator comfort and safety, low fuel

shareholding in Manuport to further strengthen

distributors around Europe we can expand our

consumption and good support. We have many

the ties between the two companies.

services.”

customers with RoRo operations in ports and

Fabio Fiorenzuola: “The rental of terminal

5


I N N OVAT I O N & D E V E LO P M E N T

Remote Monitoring System To help our customers get the best from their Terberg vehicles we offer the Remote Monitoring System (RMS). This option consists of a small hardware unit in the tractor and a fleet management “dashboard” with a web interface. There are also supporting apps for mobile phones.

Optionally the RMS can be expanded with an access control keypad for authentication of drivers by a PIN code or RFID card. ONLINE DASHBOARD Terberg distributors set the online dashboards up for our customers. A dashboard can present all relevant vehicle data for a period up to five years and generate reports to optimise fleet management. Maintenance calls can be generated automatically based on the number of operating hours. Additionally, when a signal measured on the vehicle goes outside a defined range this triggers an alarm on the online

Example of the online dashboard of the Terberg RMS

dashboard or in the form of an e-mail. Apps BENEFITS

TECHNOLOGY

are being developed for smartphones, for fleet

The Terberg RMS enables you to track your

The RMS unit is installed under the dashboard,

managers, technicians and drivers. The app for

fleet in real time. This makes it easier to monitor

where it cannot be reached by the driver. It can

drivers will be introduced early 2019.

information such as the vehicle position,

be supplied as a factory-installed option on new

running hours and detailed driveline status. You

vehicles or easily be fitted to your existing fleet.

can use this information to control cycle times,

The RMS unit connects to the vehicle’s CAN

For more information about the Terberg RMS

idling time and fuel consumption. Additionally

bus, uses GPS to determine the position and

please contact your distributor or Terberg sales

you can optimise maintenance scheduling.

2G/3G to send the data to the server.

representative.

6


A powerful pair for Barcelona Terberg’s heavy RT403 4x4 industrial tractor with its powerful 300 kW engine is used in a range of settings, from steelworks to shipyards. We were recently asked to provide a solution to work with a shiplift and transfer system for a shipyard in Barcelona. This system uses platforms (81 x 20 m) to handle ships with a length up to 105 m and transport them both lengthways and sideways.

Two RT403s with a 41 tonne ballast block

The extremely heavy loads demanded more

This shipyard uses a crane to install and remove

pulling force than a single tractor can provide.

the ballast but we can also provide a frame so a

So we proposed a solution based on two

tractor can use its lifting fifth wheel to park and

modified RT403s. To obtain sufficient traction,

pick up the ballast without assistance.

each tractor is fitted with a 41 tonne ballast block. The chassis design was upgraded to cope

This project is a good example of the way in

with the high forces, both lengthways (in both

which Terberg can extensively customise

directions, permitting pulling and pushing) and

tractors for the most demanding applications,

sideways. The arrangement of steel tracks in the

while maintaining the ease of maintenance and

yard surface also meant the tractors had to be

low total cost of ownership which our vehicles

fitted with wider axles. In this application the

are known for.

small turning circle of the RT403 is a real advantage and makes operations in the yard easier.

7


TERBERG

MIDDLE EAST

27 Terberg tractors for Borouge - Abu Dhabi UNITED ARAB EMIRATES

In 2014, Specialized Technical Equipment (STE), the Terberg Special Vehicles distributor for Abu Dhabi, United Arab Emirates, first delivered Terberg tractors to the remote location of Al Ruwais.

8


Al Ruwais (“the small head”), is a remote location some 250 kilometres west of the UAE capital, Abu Dhabi, and sees average peak temperatures during the height of summer of 47°C which, combined with an abundance of sand, makes it a harsh climate for both man and machine. These first units went to Borouge, who ordered five RT223 RoRo 4x4 tractors. Borouge is a joint venture between the Abu Dhabi National Oil Company, ADNOC and Borealis, a company based in Austria. As a leading petrochemicals company Borouge provides innovative plastics solutions for the energy, infrastructure, mobility, packaging, healthcare and agriculture industries. With 4.5 million tonnes of annual capacity in Ruwais it operates the world’s largest integrated polyolefin complex, with the ambition to more than double its current capacity by 2025. Expansion of operations at Borouge in recent years has led to the requirement for more equipment, but also coincided with replacement of their old terminal tractors, bringing about the tender process for 4x2 yard tractors for use within the plant and distribution centers. After a lengthy tender analysis by Borouge throughout 2017, the final decision was made to award the contract to STE for twenty seven Terberg YT182 tractors with delivery for the first part of 2018. Mr Hasan Abdelsalam, Managing Partner at STE, stated “We have been a supplier to Borouge for many years, and with our local presence and a product known for its performance, reliability and low cost of ownership we were in a strong position to win this business”. With the first deliveries made, maintenance and driver familiarisation training was provided by both factory and local Terberg staff on site in Al Ruwais, with over 20 Borouge staff trained.

9


TERBERG

MIDDLE EAST

PORT APPLICATIONS

6 Terberg tractors for Ghana Cocoa Board GHANA

Kenya Port Authority KENYA

Kenya Port Authority (KPA) has been a Terberg customer since 2006. After the

Pasico, Paterson Simons’ subsidiary in Ghana, recently won a contract to

successful delivery of 12 Terberg YT182

supply cargo handling equipment to the Ghana Cocoa Board (Cocobod),

tractors in 2017, KPA ordered an additional

including six Terberg YT182 4x2 tractors with trailers.

28 units to be delivered in 2018. The contract was awarded after a

Ghana is the second-largest producer of cocoa in the world and is

competitive tender process and the

recognised as producing the world’s best quality cocoa. The country

tractors were built to the specification set

produced an estimated 850,000 tonnes of cocoa in 2017. Cocoa exports

out by KPA. Training for the engineers on

account for 9% of Ghana’s GDP and make up about one-third of the

site and at our factory in the Netherlands

country’s export revenues, totalling over USD 1.5 billion.

was also provided.

Cocobod is tasked with increasing both the fiscal and logistical efficiency

The units are destined for Mombasa

of the movement of cocoa out of the country’s ports. The new machines

where significant investment is underway.

will enhance Cocobod’s port operations, they will be used to haul

The Port of Mombasa is not just for

containers in the ports of Tema and Takoradi. This is Cocobod’s first

domestic use but also serves as a hub for

Terberg tractor purchase – the tractors are critical to Cocobod’s port

transit destinations such as Uganda,

operations which will enable them to take container haulage in-house,

Rwanda, Tanzania and South Sudan.

saving them considerable expenditure with outside partners.

It also has a rail network running directly from the port to Uganda and Tanzania. Currently the port has an annual capacity of 1.65 million TEU. The new units will be used in the new Second Container Terminal. Phase 1 will see an additional capacity of 550,000 TEU. With phases 2 and 3 under construction, the Port of Mombasa will be one of the largest in east Africa with a capacity of 2.65 million TEU by 2025.

10


11


TERBERG

SPEZIALFAHRZEUGE

DISTRIBUTION APPLICATIONS

Electric vehicle for Fachspedition karldischinger logistikdienstleister GERMANY

This logistics services provider serves all of

transport and warehousing of food, consumer

electric vehicle are not only the lack of CO2

Europe from the headquarters in Kirchhofen

goods, pharmaceuticals and automotive

emissions but also the low level of noise and

located in the border triangle of Germany,

components. Additionally they provide logistics

vibration. This is a clear benefit when operating

France and Switzerland and has been in

consulting, in-house logistics, packaging,

inside buildings and on public roads when

business for almost 140 years. The company has

customs clearance, layout planning and training.

travelling between company sites. The battery

always been forward-looking and first

capacity supports operation in two or three

experimented with a hybrid truck over 20 years

Karldischinger operate a YT202-EV tractor

shifts because at karldischinger there is time for

ago. They specialise in temperature-controlled

around the clock. The advantages of this fully

top-up charging during shifts.

Mr Karlhubert Dischinger and Mr Arno Ortlieb (MD TSF)

12


Schmitz Cargobull GERMANY

Like Terberg, Schmitz Cargobull AG focusses on quality, and that pays off. With an annual production of approximately 58,000 units and around EUR 2 billion in sales, Schmitz Cargobull AG is Europe’s leading manufacturer of semitrailers, trailers and bodies for refrigerated cargo, general cargo and bulk goods. As a pioneer in the industry, the company from Münsterland in North Rhine-Westphalia consistently sets quality standards: from research and development through production to services such as consulting, trailer telematics, financing, spare parts supply and used vehicle sales. Schmitz Cargobull has relied on Terberg tractors for more than 10 years to transport the finished trailers. “The Terberg vehicles have supported us in our yard logistics for many years” says Olaf Schütte, head of the Altenberge plant. “They are characterized by great robustness, flexibility and reliability.” Currently, there are 17 tractors (RT223, TT223 and YT222) in use at the company’s sites in Altenberge and Vreden, as well as for the longer distance transport to off-site storage.

Terberg Spezialfahrzeuge service department GERMANY

To help its customers get the best from their

support customers throughout Germany.

Bad Rappenau and Eisenach. In future the

Terberg vehicles TSF operates a large service

TSF recently opened another service base in

service network will be extended further,

department. Its mechanics and office personnel

Rudelzhofen/Röhrmoos near Munich, to

especially in the eastern part of Germany.

are available around 76,600 hours every year to

supplement the bases in Hamburg, Bochum, TSF tailors the maintenance contracts to the needs of each customer. The options include a full-service premium package at fixed monthly rates, routine maintenance and repairs, and 24/7 emergency support.

13


BODY CARRIER

SPECIAL

Swap bodies - the lightweight alternative We are all familiar with heavy duty ISO shipping containers which have made international transport much more efficient in recent decades. The downside of these is that they need large and costly equipment to handle them. However, there is an alternative, the swap body, which is widely used in Europe, especially in Germany and surrounding countries. These interchangeable units are fitted with legs and are much lighter than ISO shipping containers. They are intended for distribution operations and transport across shorter distances rather than long distance transport by sea. When a driver wants to drop off a swap body, they lower the vehicle’s lifting table (on a body carrier) or air suspension system (on a conventional truck). The swap body then lands on its legs and the vehicle drives away from underneath it. Hence there is no need for heavy and costly handling equipment.

Handling parcels quickly, safely and efficiently Swap bodies designed to standard EN 284 generally have a maximum loaded weight of 16 tonnes and a length of between 6 and 8 metres. Their dimensions are optimised for loading with Europallets (1200 x 800 mm). They are not normally intended for stacking. In addition to standard box swap bodies there are also reefer, flat and tank models available. 14


The e-commerce workhorse

Customers shopping on the Internet increasingly expect next day, or even same day, delivery. This requires dense distribution networks and efficient distribution centres. Terberg body carriers are used by many logistics service providers. Our reliable and robust vehicles help them to operate efficient distribution centres, around the clock. The rapid growth in the number of distribution centres throughout Europe presents us with new opportunities. As with all Terberg vehicles, body carriers can be tailored to a customer’s requirements and logistics processes.

Swap bodies are dropped off and picked up quickly and efficiently using the BC’s lifting table. 15


TECHNICAL FOCUS

BODY CARRIER

Terberg’s body carriers Our body carriers (BCs) have a lifting table to pick up swap bodies and drop them off much more quickly than when using the air suspension system of a conventional truck. BCs can also handle drawbar trailers and can be fitted with a fifth wheel for semitrailers. This makes them the perfect choice for modern distribution centres. Some of our customers also use BCs to transport swap bodies by public road over shorter distances.

16


BENEFITS OF DEDICATED BODY CARRIERS

and where we should make changes. We also

presses against, is manually or pneumatically

Swap bodies are occasionally handled at

looked at the vehicles made by our competitors.

adjustable to take bodies with a length of 7.15,

distribution centres by road tractors. However,

Finally, we gathered a lot of vehicle data from

7.45 or 7.82 metres. Our BCs can also handle

our dedicated vehicles offer many advantages

the field and analysed the power requirements.

semitrailers using the fifth wheel with a lifting

such as a stronger and more stable chassis, fast

This enabled us to optimise the gear ratio and

capacity of 15 tonnes. The folding steps provide

hydraulic lifting table and 50° steering angle for

torque converter. As a result our BCs now have

easy access to the top of the chassis to connect

easier manoeuvring. They also offer the driver a

a much lower fuel consumption and better

the air couplings. For use with drawbar trailers

much better view of the surrounding area and

acceleration. This makes operations more

we have a coupling with hydraulic height

are easier to drive under the swap body because

efficient, and also more comfortable for the

adjustment from the cab and a camera. This

they have a narrower chassis. Our ergonomic

driver. Our current strong position in the market

ensures the driver can couple the BC to a trailer

cab design makes life easier and safer for drivers

suggests that these improvements have been

without losing time.”

who regularly have to get into and out of the

received well.” EXPANDING MARKETS

vehicle. “The BC has a joystick which enables the driver

We now see that our body carriers are not just

OPERATIONAL BENEFITS

to control many vehicle functions with one

used for distribution operations (their original

A few years ago we carried out extensive tests

hand. It is used to select forward/reverse/

market) but also elsewhere, for example in

of the previous generation of body carriers at

neutral and to operate the lifting table, swap

airports. They are also being adopted by

customer sites. Sales Engineer Maarten van

body locks, folding steps and the fifth wheel,

operators in countries outside their initial

Brink commented: “Although our body carriers

if fitted.”

market. In line with this development the BC is now available with both left-hand drive and

worked well, we felt there were opportunities for improvement. So we visited customers to

Project Engineer Gerard de Bruin: “The stop at

discuss what aspects of our vehicles they liked

the front of the chassis, which the swap body

right-hand drive cabs.

17


BODY CARRIER

PROJECTS DISTRIBUTION APPLICATIONS

Manuloc FRANCE

Manuloc is a leading supplier of materials

to fully satisfy its

handling trucks in France and Europe. The

customers and to

company has 50 depots, 1300 staff and annual

keep on growing.”

revenues of EUR 300 million. Manuloc sells, rents and maintains a range of forklift trucks and

MGS has 14 operators

other equipment and manages a fleet of 28,000

at Chronopost’s

units. To expand its scope Manuloc recently

Logistic Hub in Chilly

acquired Francetruck, Terberg’s distributor in

Mazarin. They use a

France.

fleet of four Terberg tractors and five

Manuloc works closely with its partner MGS

Terberg BCs. Mr Oudart: “The ability to use the

machines. Our drivers like Terberg tractors,

which offers customers a global logistics service

BCs for both swap bodies and standard trailers is

especially for their high seat height, which

by providing handling equipment, handling

very important to us. This allows for higher

makes it easier to hook on and drop units, as

operators, and fleet management. MGS uses

productivity and time savings. Reliability is

well as for options such as the lights switching

Terberg Body Carriers at its logistics hubs,

another major advantage, with very few

on automatically. Next year we will double the

where they offer real flexibility. François

breakdowns since the beginning, despite our

fleet of BCs to support our growth at the three

Oudart, Site Manager, MGS: “In the past five

intensive use of around 3500 hours per year.

sites in the Paris region I am responsible for.”

years we have developed a long-term

The ergonomics and design of these models

This clearly illustrates the winning partnership

relationship with Terberg which allows MGS

make it easy for technicians to maintain the

between MGS, Manuloc and Terberg.

Post Nord

PostNord was created in 2009 when the Danish

The hub at Malmö operates 24 hours per day

and Swedish postal services were merged. The

and is PostNord’s largest sorting centre with an

company offers communications and logistics

area of 15,000 m² and 250 employees. The daily

solutions to, from and within the Nordic region.

throughput is 200,000 parcels and 3,000 pallets.

In 2017, PostNord delivered 4.3 billion letters

PostNord bought its first Terberg body carriers

SWEDEN

and 154 million parcels to the region’s 25 million residents and 2 million businesses.

in 2006 and recently acquired another two BC182 vehicles for this hub. Jonas Landgren, Production Manager, commented: “The advantage of Terberg is that I can move all different trailers and containers/swap bodies with one vehicle, it is a good multifunctional vehicle.”

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TERBERG

DTS UK

Growing demand for the Terberg DT183 LE low-entry distribution tractor DISTRIBUTION APPLICATIONS

Due to growing demand in the UK, Terberg

The first demonstrator unit, now two years old,

the past, operators now have to leave the cab to

DTS have recently added a second DT183 LE

was supposed to be retired on delivery of the

deal with trailer brakes, barndoor trailers and

demonstrator to their fleet. Terberg DTS

new unit, however, increasing interest levels

security checks. The idea behind the DT was to

initiated the design of the low-entry DT model

mean that both units will continue to be used for

help the driver by reducing fatigue and

in 2015. It was successfully received and there

demonstrations for the foreseeable future.

preventing accidents. The DT does not replace the YT but in the right operation it offers some

are now over 100 units in operation. The LE model operates at major supermarkets, logistics

The DT was introduced to meet changing

companies and privately owned hauliers.

operations: DTS recognised that unlike in

very significant advantages for the operator.

19


TERBERG

DTS UK

PORT APPLICATIONS

ABP Associated British Ports (ABP), a long term

ABP and Terberg DTS have worked together for

customer of Terberg DTS, have recently taken

over 20 years, during which time we have

delivery of a fleet of vehicles to work at their

delivered the full product portfolio for container

bulk operation in Hull on the East Coast. The

terminal, RoRo and heavy duty applications.

units supplied are equipped with the Mercedes

ABP operate ports all over the UK and we are

Tier 4fi engines and Allison transmission to

proud to work with them nationally.

work with tipper trailers supplied by Fruehauf. The trailers have automatic covers to protect the product in transit that can be operated directly from the cabin, along with an electrical supply that can operate the rear door of the trailer without leaving the cabin for additional safety.

FDRC – Training tractors The Port of Felixstowe is often called the UK’s Premier Port and is the largest user of Terberg products in the country. The Terberg Felixstowe relationship goes back many years during which time hundreds of units have been delivered. Their fleet consists of both YT and RT models which are used in all areas of operation. Terberg DTS are the number one after-market supplier, warranty provider and parts supplier for Felixstowe. Over the years this customer has been a major contributor to the success, continued improvement and innovation of Terberg products. For example, we have recently manufactured and supplied a twin cab which was designed specifically for their training needs. 20


Harwich International Port Harwich International Port (HIP), part of the Hutchinson Ports Group, have recently taken delivery of four Terberg RT223 units. HIP is one of the largest UK RoRo operators and have been a Terberg customer for over 10 years. This custom was won based after a full tender evaluation taking into account: value for money, parts supply and the ability to provide a full after-sales service. The units recently supplied are complete with the proven Terberg driveline, including Volvo Tier 4 final engines and ZF transmissions. The outstanding feature of these units is that they are multifunctional and can handle trestles, goosenecks and road-going terminal trailers.

Irish Ferries Irish Ferries, based in Dublin and part of the

The first tractors delivered were YTs for the

introduction of Terberg to Irish Ferries

Intercontinental Group (ICG), will take delivery

DFT container terminals in Dublin and Belfast.

completes a clean sweep with all major Irish Sea

of further units to work on their RoRo operation

Irish Ferries took delivery of their first Terberg

operators now using Terberg RT tractors.

in Dublin Port. Irish ferries and sister company

RoRo tractors in 2015 and following extremely

Terberg DTS are extremely proud of this

Dublin Ferry Port Terminals (DFT) have been a

positive feedback from operators additional

achievement and want to thank all customers

loyal customer for Terberg since the late 90s.

units were delivered in May this year. The

for their continued support.

21


TERBERG TRACTORS

22

AMERICAS


37 Terberg tractors for PSA Panama PANAMA

PORT APPLICATIONS

PSA Panama is expanding the capacity of its container terminal to 2 million TEU per year. As part of this project they purchased 37 YT222 tractors through Global Port Equipment Americas, Terberg’s distributor for Colombia and Panama. PSA participates in around 40 terminals in 16 countries across Asia, Europe and the Americas and uses Terberg tractors at many of these operations. They have found our tractors to be reliable, comfortable and easy to maintain, resulting in a low total cost of ownership and low downtime. Mr. Jorge Hernandez of PSA Panama commented: “Terberg is one of our preferred vendors for tractors, with worldwide deliveries. We know the quality of the product and are confident the units will perform as well here as they do in other terminals. The comfort, ease of maintenance and often relatively simple engineering solutions contribute to a low total Cost of Ownership and high uptime of the machine not only when brand new but for years to come.” Hence PSA Panama also decided to invest in Terberg equipment. Terberg’s Benschop plant prepared the new tractors for fitting the communications systems used by PSA Panama. The systems were then fitted by Global Port Equipment Americas. Mr. Jorge Hernandez of PSA Panama: “We had a lot of equipment to be fitted, but the YT cabins are very spacious so the equipment does not affect the drivers’ comfort.” PSA Panama also concluded a maintenance contract with Global Port Equipment Americas.

23


TERBERG TRACTORS

AMERICAS

Mi-Jack appointed as first Terberg distributor in the USA In 2015 Terberg concluded an after-sales support agreement with Mi-Jack for the north east of the USA. As our two companies worked together very well, this was upgraded to a full distributor agreement at the end of 2017. Mi-Jack are now the Terberg distributor for all coastal states from Maryland up to the Canadian border, including Pennsylvania.

From left to right: Mr Dan Bajic (Mi-Jack), Mr Matt Ruisz (Mi-Jack), Mr Chris Esposito (Mi-Jack) and Mr Ron van Arkel (Terberg Tractors Americas)

Mi-Jack is based in Hazel Crest, on the outskirts

Matt Ruisz, Mi-Jack: “The relationship with

Ron van Arkel, VP, Terberg Tractors Americas:

of Chicago. The company manufactures

Terberg has been very good and we are looking

“We are very pleased to welcome Mi-Jack as

intermodal and industrial Rubber Tired Gantry

forward to the future. Terberg and Mi-Jack both

our first distributor in the United States. I am

(RTG) cranes and distributes Kuenz wide span

produce high quality products and operate in

sure that with this partnership we have provided

gantry cranes and Taylor Machine Works

the similar markets, we are therefore happy we

a strong foundation for further growth in both

container handling equipment.

have something extra to offer our customers.”

sales and after-sales in the region Mi-Jack covers. This is an important area for Terberg with a large, and increasing, population of units.” BALTIMORE Terberg was awarded a major order from an operator in Baltimore, for 36 YT tractors and 2 RT tractors. Their reasons for selecting Terberg tractors were driver feedback and comfort and the total cost of ownership. This is the largest single order from a customer in the USA so far and the tractors will be delivered in the second half of 2018.

Mr Matt Ruisz (Mi-Jack) and Mr Ron van Arkel (Terberg Tractors Americas)

24


Terberg tractors for Peru: 1982, 2012 and 2018 PERU

In 1982, long before Terberg Tractors Americas,

by an RT283 used for handling roll trailers to

plant and was used 24/7, clocking up 5000

Inc. was set up, we delivered two tractors to a

transport scrap between the yard and a furnace.

running hours per year. To ensure the continuity

steelworks in Peru. In 2012 these were replaced

This tractor was essential to the operation of the

of its operations, the steelworks purchased an RT283 in 2018, keeping the older unit as a back-up. We also provided training to the local mechanics so they can ensure the tractor is always in perfect condition. After-sales services will be provided by Terberg’s local distributor, Eurolift.

25


TERBERG TRACTORS

AMERICAS

PORT APPLICATIONS

18 YT222s for TPS Valparaiso CHILE

TPS has managed Terminal 1 in Valparaiso since 2000. The terminal handles both container vessels and multipurpose vessels. Currently the throughput is well over half a million TEU per year. The port of Valparaiso, on the west coast of Chile, is extremely important as it supports over half the population and economic activity of the country. As part of its expansion programme, TPSV recently invested in 18 YT222 tractors. Oliver Weinreich, Managing Director, TPS Valparaíso, commented: “The safety and wellbeing of our employees is of utmost importance. The safety aspect was an important decision-making factor. Although we have not had Terbergs in our fleet before, we believe Terberg is one of the safest, if not the safest, machine on the market. We also received excellent feedback from other terminals which use the vehicles.” In addition to the standard safety measures these YTs have three-point seatbelts integrated into the seats, and an additional protection frame behind the cabin. Terberg’s distributor, Tattersall Maquinarias, commissioned the tractors and will also provide after-sales support. Mr. Weinreich: “We are pleased that Terberg appointed a distributor in Chile a few years ago, local access to after-sales service is very important.” There are now 50 Terberg tractors operating in Chile, some of which are 20 years old.

26


NEW DISTRIBUTOR

ALWARK GROUP

Busy in the Baltics The Alwark Group represents leading

partnerships and providing effective solutions

with Terberg because their tractors are like

manufacturers of materials handling, municipal

to its customers operating seaports, airports and

indestructible workhorses. Our customers

and forestry equipment in the Baltic states.

freight terminals and to contractors providing

appreciate their long life and low maintenance

The company also provides a full range of

industrial, logistics, forestry and municipal

costs. For example, the Baltic Container

maintenance and support services for brands

services. Alwark also has a rental fleet.

Terminal in Riga selected Terberg because they wanted to reduce maintenance and fuel costs

such as Terex Fuchs, Mantsinen, Linde Material Handling and Johnston Sweepers etc. The

Ojars Andersons, Alwark Product Group

Group focusses on building long-term

Manager, commented: “We decided to work

and invest in durable equipment.�

Baltic Container Terminal LATVIA

BCT is based in the freeport of Riga and is the

markets in Latvia, Belarus, Estonia, Lithuania

The terminal has a capacity of 450,000 TEU per

largest and most rapidly growing container

and Russia. BCT also provides a range of

year. The terminal recently invested in three

handling facility in the Baltic states. It serves

logistics and container repair services.

YT222 tractors supplied by Alwark Group. 27


TERBERG TRACTORS

BELGIUM

Container Carrier for Ardo BELGIUM

Ardo is a major producer of frozen vegetables. The company has production sites in 9 countries and exports to over 100 countries. Their 3,800 employees and 3,500 growers produce 860,000 tonnes of frozen fruit and vegetables every year. They purchased their first Terberg tractor in 2017 and now operate seven of them. The fleet includes three special TT223 CC 4 x 2 container carriers with hook lifts. These are used for on-site handling of shipping containers with vegetables and are fitted with reinforced axles to tip the heavy loads. 28


INDUSTRIAL APPLICATIONS

Prefaco BELGIUM

Prefaco is a leading supplier of precast concrete building components such as walls, floors and stairs. The company is part of CRH, a world­ wide group with some 87,000 employees and one of the world’s largest suppliers of building materials. Prefaco recently invested in two new YT222 tractors to transport precast components between the production building and the storage yard. To protect the engines against concrete dust the vehicles are fitted with special air filters which draw in air from the top of the cab instead of lower down as on standard tractors.

29


TERBERG TRACTORS

BELGIUM

Itact BELGIUM

Itact has tank container repair facilities on both banks of the Antwerp docks. Their activities include end-of-lease repairs, operational repairs and 2.5 and 5 year tests as well as trading in second-hand tank containers. The company recently set up a new partnership with HTC – Columbus resulting in a new site dedicated to internal cleaning of tank containers. The new site uses a YT222 which is also approved for operation on public roads. Itact selected this tractor because of the excellent view from the driver’s cab, its high quality and Terberg’s reputation in the logistics industry.

30


Electric tractor for IVC Group BELGIUM

Founded in 1997, IVC Group is Europe’s leading manufacturer of luxury vinyl tiles, sheet vinyl and carpet tiles. With 1600 employees and 10 production units in Belgium, Luxembourg, Russia and the US, IVC Group produces over 180 million m² of flooring every year. As of 2015, IVC Group has formed part of Mohawk Industries, the world’s market leader in all things flooring, with a heritage of craftmanship that spans more than 130 years. In 2017 the IVC Group started construction of a new plant in Avelgem, Belgium with additional quays and three wind turbines to generate electricity. In-line with their green credentials they wanted to use a fully electric tractor and so became the first operator in Belgium of a Terberg YT 202-EV.

31


TERBERG TRACTORS

BELGIUM

A. Cox Transportbedrijf BELGIUM

Cox specialise in transporting construction industry products throughout Belgium, the Netherlands, Luxembourg, France and Germany. Delicate components such as glazing, windows, doors and shop fittings are a specialty. Cox also carry large volumes of plastic pipes and fittings for infrastructure projects. The company has a fleet of 20 Kinglifter forklift trucks and around 10 of their vehicles are equipped with cranes, to deliver the load exactly where the customer wants it. “We always aim to invest in high quality equipment. We bought our first Kinglifter in 2012 and assigned it to a driver who delivered a wide range of products and had experience with other brands. He was very happy with the unit. The good ergonomic features such as the high-quality adjustable seat with effective suspension stood out. He also liked the controls at the back of the Kinglifter which make it easier and safer to mount and dismount it on the truck. Additionally, our workshop fitters commented that it was robust and easy to service. As a result, and because Terberg provides excellent support, we have bought more and more Kinglifters over the years. We always specify options such as additional LED worklights, hydraulic fork adjustment, etc. Our drivers are also favourably impressed by the latest generation of Kinglifter forklift trucks.� Kinglifter make truck-mounted forklift trucks which have many similarities with Terberg Special Vehicles products: they are robust, ergonomic and easy to maintain.

32


TERBERG TRACTORS

M A L AY S I A

South Asia Pakistan Terminals Karachi International Container Terminal PAKISTAN Hutchison Ports Pakistan is located on the estuary of the Keamari Groyne basin. Hutchison Ports is the world’s leading port investor, developer and operator with a network of port operations in 52 ports spanning 26 countries. TTM recently delivered another 10 YT220s to this terminal which now has a fleet of 50 of these tractors. Karachi International Container Terminal (also operated by Hutchison) operates another 21 units. The tractors were supplied through Terberg distributor Karsaz Private Limited, who also provide a comprehensive maintenance package and the operators.

LCMT THAILAND

LCMT is part of the LCB1 Group which operates three berths in the Port of Laem Chabang. The annual container volume is over 1.5 million TEU. TTM recently supplied the terminal with six YT220 tractors.

33


TERBERG TRACTORS

M A L AY S I A

PORT APPLICATIONS

20 Terberg tractors for Belawan International Container Terminal (BICT) INDONESIA BICT is owned by Pelindo 1, one of the four port operators in Indonesia. It forms part of Belawan Port which is busiest seaport in Indonesia, after Java. BICT mostly serves feeder ships sailing to Penang, Port Klang and Singapore. BICT recently took delivery of 20 YT220 tractors. This was TTM’s first project for Pelindo 1.

More than 1000 Terberg tractors for PSA Singapore SINGAPORE

PSA Singapore is the flagship terminal of PSA International, one of the leading global port groups, with port projects in Asia, Europe and the Americas. In Singapore, PSA operates four container terminals with a total of 60 berths. In 2017 PSA Singapore handled over 33 million TEU of containers. PSA Singapore started operating Terberg tractors 13 years ago. Terberg Tractors Malaysia recently delivered 155 YT220 tractors to the PSA Singapore Pasir Panjang Terminal. PSA’s total fleet of Terberg tractors is now more than 1000 units. This illustrates Terberg’s strong commitment to meeting PSA strict specifications. 34


Symons - Clark AUSTRALIA Leading transport and logistics firm Symons and Clark in the busy Port Adelaide precinct of Adelaide recently took an unusual route to acquiring a Terberg tractor: they purchased a badly damaged YT220 at an auction and fully rebuilt it. Owner Dave Clark is a keen power boat racer and meticulous in everything he does, including returning this tractor to as-new condition. It is now ready for a busy life at the company’s large container park. Spare parts and support for this project were supplied by the Clark Equipment Group, Terberg’s distributor in Australia and New Zealand.

Toll Group AUSTRALIA

For the Australian market Terberg supplies

Toll Tasmania (their freight forwarding arm

these tractors for on-road pick-up and

YT220 tractors in 4x2 or 6x4 configuration

into and out of the southern State of

drop-off of trailers outside the terminal.

which comply with the Australian Design

Tasmania) recently acquired four YTs to move

This increases versatility and improves the

Rules (ADR). They have found their way into

trailers in and around the busy Webb Dock

utilisation of their equipment.

the fleets of many leading transport operators

Terminal in Melbourne. Based on previous

Toll recently ordered 26 YT tractors from our

such as the Toll Group, one of Australia’s

good experience with Terberg off-road units

plant in Malaysia and two RT323 units from

largest transport and logistics providers.

for terminal work, Toll Tasmania selected

our plant at Benschop. 35


MANUPORT

I TA LY

Grendi Trasporti Marittimi ITALY

Grendi was founded in 1828 and invested in its first container ship in 1966. The company is currently owned and managed by the Musso family, heirs of the founders. They focus on the continuity of a family business, combined with an agile response to changes in the shipping Musso family

industry. Many years ago Grendi purchased their first Terberg RoRo tractor and they were the first operator to use an RT223 with cassette system for RoRo operations. The company’s latest container ship, Rose dei Venti, delivered in 2018, will also be served by Terberg tractors: new RT283s handling TTS Liftec SafeRoll translifters. These translifters are based on our SafeNeck system and featured in the 2016 issue of Terberg Magazine.

RT223 with cassette system for RoRo operations 36


PORT APPLICATIONS

Various customers ITALY

The Italian market is currently very buoyant. Recent deliveries include 25 YT222 tractors to the Trieste Marine Terminal, 6 RT223s to Terminal San Giorgio in Genoa and several other units to Vecar in Trieste.

from left to right: Mr Bruno Vagaggini (Vecar Sales Manager Terberg tractors in Trieste port) Mr Sandro Piroddi (Technical Manager TMT) Mr Fabio Fiorenzuola (Managing Director Manuport) Mr Rocco Trungadi (Technical Director TMT) Mr Massimo Cimarosti (Chief of operators and drivers TMT)

PSA Voltri-Pra, Port of Genoa

Mr Igor Longhi, Technical Manager of the Grandi Navi Veloci shipping company, receives the key of their 10th Terberg RT223 RoRo tractor

ITALY

PSA Voltri-Pra is the major container terminal in Italy, located on the North Tyrrhenian Sea, close to Genoa. The company operates berths with 12 new ship-to-shore cranes for vessels up to 20,000 TEU and has a capacity of 2.2 million TEU per year. The terminal has been using Terberg tractors since 2005 and recently took delivery of 10 YT222 tractors and 1 RT283 tractor. All are fitted with the latest Volvo Tier 4 final engines, heavy-duty axles for handling heavy trailers, and many special features to reach the highest levels of safety. Marco Leornardi, Yard Equipment Supervisor: “We are satisfied with Terberg’s response to our requirements. These prime movers operate 24 hours per day. At PSA Voltri-Pra it is very important to keep our drivers comfortable and keep our maintenance as simple as possible.” The tractors were supplied by Terberg’s Italian subsidiary, Manuport which also provides support and spare parts. 37


TERBERG

BENSCHOP

DISTRIBUTION APPLICATIONS

AB Transport Group THE NETHERLANDS

The company specialises in transport of agricultural products such as potatoes and also chilled food, fodder, flour and dairy products. They have depots in five countries and operate a fleet of over 1,100 trucks and 1,800 trailers. The company is responsible for the internal transport operations on the site of Lamb Weston, a leading producer of frozen potato products. Here, Terberg tractors haul heavy trailers loaded with potatoes.

Wolter Koops THE NETHERLANDS

This family-owned company specialises in international temperature-controlled transport and logistics, covering a large part of Europe. Their service portfolio includes transport, distribution and warehousing, all within an integrated cold-chain. Wolter Koops recently purchased a second YT182 tractor for handling trailers at their maintenance and logistic base in Zeewolde, the Netherlands.

38


INDUSTRIAL APPLICATIONS

Driessen Groep THE NETHERLANDS

The Driessen Group is family-owned and provides heavy load transport, groundworks and recycling services. The group has two TT223 tractors which provide handling services at a plant manufacturing precast concrete components. The ErgoturnÂŽ swivelling seat makes life much easier for the drivers when operating on a busy site.

Verbrugge

THE NETHERLANDS AND BELGIUM Verbrugge is a leading logistics services provider with terminals in the ports of Vlissingen, and Terneuzen in the Netherlands and Zeebrugge in Belgium. These sites handle over 14 million tonnes of cargo annually. The company focusses on timber, steel and other metals, project cargo, paper and wood pulp. Verbrugge also provides supporting services such as ship chartering, freight forwarding, customs clearance and road transport and acts as a port, cargo and liner agency. At Terneuzen Verbrugge use RT223 tractors for RoRo operations and bulk handling, and have four more on order. At the Vlissingen site the

recently took delivery of an additional four of

recent addition to Verbrugge’s portfolio and

company uses TT223 units for break bulk

these tractors and also operates rented YT

uses rented Terberg tractors.

handling and internal transport. This terminal

tractors. The Zeebrugge terminal is the most 39


TERBERG

EUROPE

PORT APPLICATIONS

Gothenburg RoRo Terminal SWEDEN

This terminal handles around 20 RoRo vessels

cabin. Our mechanics think Terberg is easy to

per week, mostly carrying trucks, paper, steel

maintain and service so they are very positive.

and cars. Since 2013 it has been jointly owned

N.C. Nielsen [Terberg distributor] also does a

by DFDS and C.RO Ports who have made

good job in terms of warranty commitments

significant investments in the site, IT systems,

and support.”

infrastructure and the equipment fleet. This includes 51 Terberg RT223 tractors which are used for both road trailers and cassette trailers. Engineer Göran Dittmer commented: “We tested three Terberg RT223 tractors and were highly satisfied with them, both technically and in relation to the driver’s comfort inside the

Port of Kapellskär SWEDEN

Kapellskär is a busy RoRo and RoPax port near

Manager Christian Östman commented:

and strong. The ferries are in the harbour for a

Stockholm which handles around 40% of ferry

“We have looked at machines that fit our

short period, so everything must be done at the

crossings between Sweden, Finland and

business. They should be small, smooth

same time.”

Estonia. The port was recently completely rebuilt and the logistics area was doubled to 200,000 m². The port had been working with Terberg tractors for some time and as part of the upgrade programme they issued a tender for additional RoRo tractors. Again, Terberg was selected. Key reasons included: reliability, driver comfort, small turning circle and fourwheel drive. The new tractors are covered by a full-service contract.

40


INDUSTRIAL APPLICATIONS

Göranssons Åkeri SWEDEN

This family-run company specialises in the transport of forest products. At the port of Gävle they collect timber for transport to the BillerudKorsnäs pulp mill nearby. Over the years Göransson have tested various options to handle the cargo more efficiently. The company used to use road tractors to haul the heavy specialist trailers but the arduous duty cycle led to damage to the gearboxes and chassis. Jörgen Göransson: “We saw an advertisement

they were slightly more expensive than other

when we used road trucks. The turning circle

for Terberg in a trailer magazine. They seemed

brands, but worked well. We bought three

of the tractors is so small that we can turn the

to offer what we were looking for: 32 tonnes

Terberg tractors in 2015 and are now adding

trailers round on a quay which is only 25 metres

on the fifth wheel and speeds of up to 30 km/h.

another one to our fleet. They are used with

wide. Another thing that made us opt for

Four-wheel drive was also attractive because

two large custom-built timmerbaljor trailers

Terberg was the range of configuration options,

we have to operate on muddy sites. We asked

with a length of 25 metres. They can now carry

such as the wheelbase and engine.”

port operators about Terberg and heard that

85 tonnes of timber, significantly more than

41


TERBERG

EUROPE

PORT APPLICATIONS

APMT Terminals MOROCCO

APMT Terminals Tangier is a leading terminal operator in Morocco, close to main shipping lanes and with direct services to 170 ports in 67 countries. Their 800 employees handle around 1.7 million TEU every year at this busy terminal. After comparing Terberg tractors with the alternatives on the market and further to the experiences of the APMT terminal in Algeciras and a test on site APMT Tangier decided to invest in 30 YT222 tractors to replace part of their fleet. At the request of the drivers the units were fitted with options such as a cabin door on the left and an adjustable steering column. These vehicles are almost identical to those at Algeciras and can therefore be transferred between the terminals. As APMT has a strong focus on safety the tractors were fitted with additional safety features such as a strong frame behind the cab to protect against container impact, additional work lights, etc.

Hand-over of the tractors by Terberg’s Export Manager Mr Frank Oerlemans to APMT’s Technical Manager Mr Mohamed Saabou, COO Mr Hicham El Alami, Execution manager Mr Nabil Zine-Eddine, and Mr Hassan Echerei of SPIA, the vehicle maintenance contractor.

42


INTERNAL DEVELOPMENTS

More vehicles, greater demand for service and support As the fleet of Terberg vehicles operating in ports, distribution centres and factories throughout the world keeps growing, the demand for service and support also increases.

To meet this growing demand we have invested

ground and support the vehicles once they

REMOTE SUPPORT

in a large new parts warehouse. We also invest

enter operation at a customer’s site. We are

Support personnel at Benschop can log in to the

continuously in training our distributors and our

still expanding our distributor network.

laptop of a fitter at a customer’s site and

own personnel. Finally, we have optimised the

diagnose problems remotely - saving time and

processes at the engineering department which

SERVICE OPTIONS

costs. The new Terberg Remote Monitoring

provides support for the most complex service

Many customers now prefer fixed price

system can also communicate maintenance data.

requests.

maintenance contracts. Our distributors offer a range of options to help vehicle operators

LISTENING TO CUSTOMERS

DISTRIBUTOR NETWORK

optimise their cost structure. Terberg also

We can only keep improving our products by

Our distributors are an essential part of our

coordinates distributors to offer service

listening to our customers. This includes

operation as they are our eyes and ears on the

packages covering several countries.

analysing the questions collected by our support department and arranging technical review meetings with customers. MID-LIFE UPGRADES When a customer’s operations change we can modify their tractor fleet to meet the new requirements. For example, we regularly adapt the hydraulic and electrical systems of tractors for use with cassette trailers equipped with hydraulic lifting systems. WHAT IS IT ALL ABOUT? While dealing with all this complex technology we never forget that at the end of the day it is all about enabling our customers to shift their loads efficiently and safely. Or, as our Director Rob van Hove puts it: “We want to design vehicles which drivers are proud to operate and prefer to work with.”

43


INTERNAL DEVELOPMENTS

New warehouse operational

The new parts warehouse at Terberg Benschop is now fully operational, serving both the assembly line and the spare parts department.

44

Like open heart-surgery As a result of the increasing sales of Terberg

provided an opportunity to improve the work

tractors and a growing demand for spare parts

environment of the warehouse personnel and

the old warehouse was operating at full

streamline the delivery of parts to the assembly

capacity. To safeguard efficient parts supply it

line. The construction contracts were placed

was decided in 2016 to build a new warehouse

early in 2017 and the new warehouse was up

at the Benschop plant. The project also

and running in April 2018.


READY FOR THE FUTURE

PARTS SUPPLY TO THE ASSEMBLY LINE

SPARE PARTS OPERATION

Alexander Kühne, Supply Manager: “We now

The warehouse picks and delivers around

Dave Brouwer, Parts Manager: “Once the new

have a great new warehouse, with a floor area

2,500 line items to the assembly plant every

warehouse had been built we had to move all

of 4,200 m². It has a large canopy so delivery

day. Previously, warehouse personnel placed

our stocks to it. That was a major operation,

trucks can be loaded and unloaded in the dry.

these parts in wooden crates which were

like open heart-surgery on your business! We

We stock around 20,000 different items, in

transported to the line once a day by forklift

worked with a specialist firm which deployed

quantities from a single unit to several

trucks. That meant the assembly line was quite

two shifts of 56 workers each. Together we

hundred. The automated Knapp OSR system

crowded and it took our tractor assemblers

worked around the clock, in 12-hour shifts, for

for storing smaller items up to 50 kg has 25,000

longer to locate the parts they needed,

five days to get the job done. After that there

positions. It uses shuttles which deliver the bins

especially as they could not easily move the

were some start-up issues and unfortunately

to the warehouse personnel for picking items.

crates. Now the parts are delivered several

those led to some delayed parts deliveries to

We also have racking for 6,000 pallets with

times a day, around three hours before they are

our customers. However, everything is now

heavier items. The 25 warehouse operatives

needed. Instead of forklift trucks and crates we

operating smoothly and we now have the

now benefit from a light workplace, underfloor

now use roller cages delivered as a train of four

capacity to meet the increasing demand for

heating and air conditioning. The building is

cages. Because the deliveries are spread over

parts. We aim to deliver spare parts to

fitted with a heat recovery system and has PV

the day the assembly line is now less crowded

customers in Europe the day after they order

panels on the roof to help us reduce our carbon

and assembly personnel have quicker access to

them. Worldwide deliveries take a day longer.

footprint. We are now further refining our

the parts they need. They can also move a roll

We think that quick response distinguishes us

processes to optimise the service we provide to

cage close to the point where they are working

from our competitors. The whole project was

the plant here at Benschop and to customers

and so improve comfort and efficiency.

hard work, but everyone involved is proud of

worldwide.”

all we have done.”

45


C O R P O R AT E I N F O R M AT I O N

CORPORATE SOCIAL RESPONSIBILITY

Busy times at TTM In addition to assembling tractors for the regional market, Terberg Tractors Malaysia found time for a number of social activities such as the annual family outing to Desaru and a dinner.

TTM received the Dutch Ambassador TTM also received the Dutch ambassador to Malaysia, Karin Mรถssenlechner, who visited the production plant where 3,500 tractors have been built.

46


IJsselstein swimming event Terberg personnel and members of the Terberg family participated in this event to raise funds for the fight against Amyotrophic Lateral Sclerosis (ALS). This is a form of motor neurone disease; a devastating disorder of the nervous system which interferes in the communication between the brain and the muscles. There is currently no treatment and the disease is always fatal. This event attracted 276 swimmers who, together with their friends who made donations, raised over EUR 150,000 to support research into ALS.

Giro di KiKa This cycling event aims to raise funds for research into child cancer. Two of our colleagues will cycle the route on three days in August and September, covering a total of 450 km.

Team Terberg: Renzo Groenesteijn and Mark Schot

47


C O R P O R AT E I N F O R M AT I O N DISTRIBUTORS

EUROPE Austria Terberg Spezialfahrzeuge GmbH Hamburg terbergspezialfahrzeuge.de Belgium Terberg Tractors Belgium BvbA Oostakker terbergtractorsbelgium.be Bosnia-Herzegovina Okovje D.O.O. Podnart okovje.si Croatia Okovje D.O.O. Podnart okovje.si Cyprus Alexander Dimitriou & Sons Ltd. Nicosia dimitriou.com Czech Republic Linde Material Handling Česká republika s.r.o. Praha linde-mh.cz Denmark N.C. Nielsen A/S Balling nc-nielsen.dk Estonia Willenbrock Baltic OÜ Harjumaa willenbrock.ee Finland Sigma Trukit Oy Helsinki sigmatrukit.fi France Francetruck S.A. Goussainville francetruck.com Germany Terberg Spezialfahrzeuge GmbH Hamburg terbergspezialfahrzeuge.de Greece D.F. Sarantopoulos S.A. Athens sarantopoulos.com.gr Hungary Terberg Benschop B.V. Benschop terbergbenschop.nl Israel David Czapnik & Sons Ltd. Rishon Le Zion czapnik.co.il Italy Manuport s.r.l. Genoa manuport.it Latvia SIA “Alwark” Marupes Novads alwark.lv Lithuania UAB “Alwark” Vilnius alwark.lt

48

Malta Motherwell Bridge Industries Ltd. Hal Far mbmalta.com Montenegro Okovje D.O.O. Podnart okovje.si The Netherlands Terberg Benschop B.V. Benschop terbergbenschop.nl Norway N.C. Nielsen A/S Balling nc-nielsen.dk Poland Toyota Material Handling Polska Sp. Z.o.o. Jaktorow toyota-forklifts.pl Portugal Iberlift Portugal (Sede) Sintra iberlift.pt Romania Cemps S.A. Bucarest cemps.ro Russia AO Konecranes St. Petersburg konecraneslifttrucks.eu Serbia Okovje D.O.O. Podnart okovje.si Slovakia Linde Material Handling Slovenska republika s.r.o. Trencin linde-mh.sk Slovenia Okovje D.O.O. Podnart okovje.si Spain Alfaland S.A. Madrid alfaland.es Sweden N.C. Nielsen A/S Balling nc-nielsen.dk Switzerland Terberg Spezialfahrzeuge GmbH Hamburg terbergspezialfahrzeuge.de Turkey Portunus Port spares & services Istanbul portunus.com Ukraine LLC Trans-service KTT Odessa transservice.com.ua United Kingdom Terberg DTS Ltd. Elland, Halifax terbergdts.co.uk

MIDDLE EAST Abu Dhabi Specialized Technical Equipment - STE Abu Dhabi steest.net Iraq Boranex Middle East Trading L.L.C. Dubai Jordan Etco-Jordan Engineering Trading Contracting Amman etcogroup.com Kuwait Terberg Middle East FZE Dubai terbergmiddleeast.ae Qatar Milaha Trading (Navigation Trading Agencies) Doha milaha.com Saudi Arabia Al-Iman for Contracting & Trading Dammam alimanmhd.com United Arab Emirates Terberg Middle East FZE Dubai terbergmiddleeast.ae

AFRICA Algeria Sarl KOM Algerie Ain Taya Benin Francetruck S.A. Goussainville francetruck.com Botswana Eqstra Materials Handling South Africa Pomona, Kempton Park eiegroup.co.za Cameroon Francetruck S.A. Goussainville francetruck.com Chad Francetruck S.A. Goussainville francetruck.com Congo-Brazzaville Francetruck S.A. Goussainville francetruck.com Congo-Kinshasa Francetruck S.A. Goussainville francetruck.com Côte d’Ivoire Francetruck S.A. Goussainville francetruck.com Djibouti Tamamoul Motors Djibouti tamamoul.com Egypt Kabadaya Co. for Specialized Equipment Cairo special-equipment.com


C O R P O R AT E I N F O R M AT I O N DISTRIBUTORS

Equatorial Guinea Francetruck S.A. Goussainville francetruck.com

Togo Francetruck S.A. Goussainville francetruck.com

Ghana Paterson Simons & Co (Africa) Ltd. Brighton, East Sussex patersonsimons.com

Zambia Eqstra Materials Handling South Africa Pomona, Kempton Park eiegroup.co.za

Guinea Francetruck S.A. Goussainville francetruck.com Kenya Kone Liftrucks Ltd. Mombassa kone.co.ke Lesotho Eqstra Materials Handling South Africa Pomona, Kempton Park eiegroup.co.za Liberia Paterson Simons & Co (Africa) Ltd. Brighton, East Sussex patersonsimons.com Lybia Sunrise Int. Trading & Service Co. Valletta sunrisetrading.en.alibaba.com Malawi Eqstra Materials Handling South Africa Pomona, Kempton Park eiegroup.co.za Mali Francetruck S.A. Goussainville francetruck.com Mauritania Francetruck S.A. Goussainville francetruck.com Morocco Groupe Premium – SRM Industrie Casablanca Lissasfa groupe-premium.com Mozambique Eqstra Materials Handling South Africa Pomona, Kempton Park eiegroup.co.za Namibia Eqstra Materials Handling South Africa Pomona, Kempton Park eiegroup.co.za Niger Francetruck S.A. Goussainville francetruck.com Nigeria Paterson Simons & Co (Africa) Ltd. Brighton, East Sussex patersonsimons.com Senegal Francetruck S.A. Goussainville francetruck.com South Africa Eqstra Materials Handling South Africa Pomona, Kempton Park eiegroup.co.za Swaziland Eqstra Materials Handling South Africa Pomona, Kempton Park eiegroup.co.za

Uruguay Moviluno Montevideo moviluno.com.uy AUSTRALIA

NORTH AMERICA

Australia Clark Equipment Sales Pty. Ltd. Hornsby clarkequipment.com

Canada Cropac Equipment, Inc. Oakville, Ontario cropac.com

New Zealand Clark Equipment Sales Pty. Ltd. Hornsby clarkequipment.com

Train Trailer Limited Mississauga, Ontario traintrailer.com

Pacific Islands Clark Equipment Sales Pty. Ltd. Hornsby clarkequipment.com

Williams Machinery Limited Partnership Surrey British Columbia williamsmachinery.com

FAR EAST

USA Mi-Jack, Inc. Howell, New Jersey mi-jack.com

Bangladesh Bangladesh Essentials Trade Lines Dhaka essentials.com.bd

Terberg Tractors Americas, Inc. Miami terbergtractorsamericas.com

China, Hong Kong Sui Hing Machinery Suppliers (Hong Kong) Ltd. Shenzhen suihinghk.com

LATIN AMERICA

India Portrucks Equipment Pvt. Ltd. Chennai portrucks.com

Argentina LMA Industrial S.A. Buenos Aires hysterarg.com.ar Bolivia Moviluno Montevideo moviluno.com.uy Brazil Rimac Importacao, Exportacao e Representacoes Ltda. Sao Paulo rimac.com.br Chili Tattersall Maquinarias S.A. Santiago tattersall-maquinarias.cl Colombia Global Port Equipment Colombia S.A.S. Bogotá gpeamericas.com Costa Rica Lemont Costa Rica LLC Ltda Limon Panama Global Port Equipment Americas Panama gpeamericas.com Paraguay Moviluno Montevideo moviluno.com.uy Peru Eurolift Peru S.A. Lima ltperu.pe Trinidad and Tobago Modern Equipment Ltd. Macoya modernequipmentltd.com

Indonesia PT. Terbekindo Terminal Traktor Cawang, Kramat Jati Jakarta Timur 13630 Korea (South) Portro Co. Ltd. Busan Malaysia Terberg Tractors Malaysia Sdn. Bhd. Selangor Darul Ehsan terbergspecialvehicles.com Pakistan Karsaz (Pvt) Ltd. Karachi karsaz.com.pk Philippines Pink Armour Corporation Manila pinkarmourcorp.com Singapore Terberg Tractors Malaysia Sdn. Bhd. Selangor Darul Ehsan terbergspecialvehicles.com Sri Lanka Termss Global (Pvt) Ltd. Colombo termss.com Taiwan Accumulator International Inc. Taipei accumulator.com.tw Thailand (Laem Chabang) Yasith Co. Ltd. Bangkok yasith.co.th Vietnam CICA Vietnam Ltd. Ho Chi Minh City cica.com.vn 49


C O R P O R AT E I N F O R M AT I O N TERBERG HOLDING

TERBERG GROUP B.V. HOLDING COMPANY (THE NETHERLANDS)

TRUCK

CAR & VAN

TRUCK-MOUNTED

ENVIRONMENTAL

VEHICLES

MODIFICATION

MODIFICATION

FORK LIFT TRUCKS

EQUIPMENT

TERBERG BENSCHOP B.V. THE NETHERLANDS

TERBERG TECHNIEK B.V. THE NETHERLANDS

TERBERG SPECIALS BELGIUM N.V. BELGIUM

TERBERG KINGLIFTER B.V. THE NETHERLANDS

TERBERG ROSROCA GROUP LIMITED UNITED KINGDOM

TERBERG LEASING B.V. THE NETHERLANDS

TERBERG MACHINES B.V. THE NETHERLANDS

TERBERG LEASING JUSTLEASE BELGIUM BVBA BELGIUM

TERBERG D.T.S. (UK) LTD UNITED KINGDOM

TERBERG SPECIALS B.V. THE NETHERLANDS

TERBERG SPEZIALFAHRZEUGE GMBH GERMANY

TERBERG MATEC NEDERLAND B.V. THE NETHERLANDS

TERBERG TRACTORS BELGIUM BVBA BELGIUM

TERBERG MATEC BELGIUM BVBA BELGIUM

MANUPORT S. R. L. ITALY

TERBERG MATEC POLSKA SP.Z O.O POLAND

TERBERG MIDDLE EAST FZE DUBAI, U.A.E.

DENNIS EAGLE LTD. UNITED KINGDOM

TERBERG TRACTORS AMERICAS, INC. U.S.A.

DENNIS EAGLE INC UNITED STATES OF AMERICA

TERBERG TRACTORS MALAYSIA, SDN. BHD. MALAYSIA (JV 50/50)

ROS ROCA S.A.U. SPAIN

ENVIRO RENT XXI, S.L.U. SPAIN

ROS ROCA FARID, S.L. SPAIN (JV 50/50)

HS FAHRZEUGBAU GMBH GERMANY

EUROVOIRIE SAS FRANCE

RESITUL EUIPAMENTOS SERVIÇOS E TECHNOLOGIAS AMBIENTAIS LDA PORTUGAL

50

LEASING

SPECIAL


C O R P O R AT E I N F O R M AT I O N GROUP COMPANIES

SPECIAL VEHICLES This division includes Terberg Benschop, its main factory in the Netherlands, and its subsidiaries in the Netherlands and abroad. TRUCK MODIFICATION This division modifies standard trucks into special trucks by changing the axle configuration and adapting the steering and suspension systems. The division’s workshops also undertake truck repairs and statutory vehicle inspections. CAR & VAN MODIFICATION Modifications to cars and light commercial vehicles span a wide range: for wheelchair users, police forces, mobile offices, maintenance contractors, etc. TRUCK-MOUNTED FORK LIFT TRUCKS This division produces truck-mounted fork lift trucks. ENVIRONMENTAL EQUIPMENT This division manufactures Dennis Eagle truck chassis, vehicle bodies for waste collection, a full range of binlift systems and waste loading systems for the recycling and waste disposal industry. LEASING This division is one of the largest independent car leasing and rental companies in the Netherlands, serving both the business and consumer markets. The consumer market is served under the Justlease brand.

Key Facts • FOUNDED IN 1869

• EMPLOYEES: 2,600

• FAMILY-OWNED

• COMPANIES IN 12 COUNTRIES

• TURNOVER: € 890 MILLION

• EXPORTS: > 100 COUNTRIES

QU

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TA

S

VE

SU

PRO N

I NA

B I L IT

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Terberg Special Vehicles P.O. Box 2 3405 ZG Benschop The Netherlands Tel. +31 348 45 92 11 info@terbergbenschop.nl

TERBERGSPECIALVEHICLES.COM

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Terberg Magazine 2018  

This 7th edition of the Terberg Special Vehicles Magazine has a special feature on the Terberg body carriers! We have included both general...

Terberg Magazine 2018  

This 7th edition of the Terberg Special Vehicles Magazine has a special feature on the Terberg body carriers! We have included both general...

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