NEWSLETTER
PATHWAYS TO SUCCESS
Pathways to Success is an innovative program that aims to identify and groom potential leaders for future organizational advancements through mentoring, staff development, and training. It represents a cultural shift that emphasizes the importance of longevity, commitment, and exemplary work values that align with the Mission, Vision, and Core Values of TAPM. Our ultimate objective is to continuously advance our people, processes, and technology. Pathways to Success serves as the avenue through which we believe we can achieve these goals effectively.
SEPTEMBER 2025
Our Favorite NHCW Moments Pathways to Success New Staff Highlighted Providers
QI Focus Pathways to Mental Health Pathways to Wellness Recipe of the Month Standards of Behavior
Q3 Core Value: Integrity A Message from IT Employee Resources Birthdays & Anniversaries
As September arrives, it brings fresh energy and growth The year ’ s journey so far has been filled with meaningful progress, and we look ahead with optimism and focus Our commitment remains strong to provide compassionate care, strengthen connections, and embrace every opportunity to improve the health of our community
Our Favorite NHCW 2025 moments moments
“My favorite TAPM moment/event during NHCW 2025 was the book bag giveaway. It gave me great joy to see the children walk out our office wearing smiles and carrying their book bags as they prepare for the upcoming school year. Special thanks to Wilburn and WellCare for donating the book bags and school supplies. Praying for a successful and safe school year for all the children.”
“My favorite moments of health center week were the pictures of DeAngelo dressed up like a tooth. Also seeing the kiddos get their book bags. They loved them!”
“My favorite Moment for NHCW week was watching the video for the Board of Directors. It made me see how much what we do for our community matters.”
“My favorite Moment was the Health Fair Event @ TAPM Eugene St. I never miss an moment to work an event at Eugene. I love meeting new people that could become our future patient. These beautiful people always have some amazing stories of their lives that they trust enough to share with not just me but all the ladies that work at these events. I love to see the hope and happiness when we speak and treat them as what they are wonderful people that had been delt a bad hand. I will continue working these events because bring people from the community help, hope and most of all happiness is the reason I joined TAPM.”
“My favorite moment from NHCW was seeing pictures of all the kids who received bag packs for school.”
"I loved getting to connect with coworkers outside of our normal routines. The week felt like a true celebration of both our patients and the amazing team I’m proud to be part of."
Pathways to Success
What inspired you to apply for the TAPM Medical Assistant Apprenticeship Program?
I’ve always admired my mother, who works in healthcare. Seeing her passion for patients and the joy she brought home each day inspired me to follow in her footsteps The TAPM apprenticeship felt like the perfect way to begin my own journey learning from professionals, gaining real-world experience, and making a difference in people’s lives.
How did balancing classroom learning with hands-on experience prepare you for this career?
The classroom gave me a strong foundation in medical knowledge, and the hands-on training helped me put that learning into practice right away. Doing both together gave me confidence and helped me understand things on a deeper level.
What was the most valuable lesson you gained during your apprenticeship?
The most important skill I gained was learning how to build trust and communicate with patients. It’s not just about procedures it’s about making patients feel seen, heard, and cared for.
Graduating TAPM’s Medical Assistant Apprenticeship Program!
How did TAPM support your growth?
The friendships and support I found at TAPM made a huge difference Working and learning alongside my peers taught me the value of teamwork and gave me the confidence to keep going, even when things were challenging.
What advice would you give to others interested in this program?
Never give up, even when it’s hard. Don’t be afraid to ask for help TAPM is full of people who want to see you succeed. Every step forward matters, and the relationships you build along the way will be part of your support system.
What are you most excited about as you begin your next chapter as a CMA at TAPM?
I’m excited to put my training into action, keep learning from my colleagues, and build trusting relationships with patients. It feels amazing to begin a career where I can make a real difference every day
sica Coles
Certified Medical Assistant
Wendover
CULTIVATING LEADERS,
Pathways to Success
I was inspired to apply because this was my first opportunity to work in the medical field. I honestly didn’t know exactly what I wanted to do prior to applying. I just knew I always wanted to work in the field, and I ended up finding a passion for what I do!
How did balancing classroom learning with hands-on experience prepare you for this career?
Balancing the two worked well for me. I found working in the clinic helpful to learning in the classroom. I believe it would be more of a challenge if I had to learn without the hands-on experience
What was the most valuable lesson you gained during your apprenticeship?
The most valuable lesson I learned came from my preceptor, Sharleen. She always tells me to know your worth and never let anyone make you feel unworthy of yourself. I’ll always keep this in mind. The most valuable skill I learned was phlebotomy. I also found a passion in phlebotomy; it’s so satisfying when I get a good stick
For Graduating TAPM’s Medical Assistant Apprenticeship Program!
How did TAPM support your growth?
TAPM has supported me with so much encouragement, advice, and opportunities I appreciate the small things in life. Every little piece of advice, words of affirmation, gifts, celebration, etc. I appreciate it all!
What advice would you give to others interested in this program?
The advice I’d give is to stay true to yourself and stay focused on the goal!
What are you most excited about as you begin your next chapter as a CMA at TAPM?
I’m most excited about showing others what I learned and figuring out what’s next in my journey, this is just the beginning.
Staff
Carmen RamosRosado BilingualPatient ServicesRep
Betsabe Smith DentalAssistantII
Ashley Reyes BilingualPatient ServicesRep
Ibrahim UndergradBHIntern
Michael PalestinoGarcia GraduateBHIntern
Dental
Northwood
Wendover + Northwood
Dental
Sabrina
Wendover + Northwood
Highlighted Providers
SEPTEMBER2025
CHECK OUT OUR AUGUST HIGHLIGHTED PROVIDER VIDEO!
Meet Dr. Andrea Scholer, Pediatrician at Family Medicine at Elm.
She is dedicated to caring for children of all ages and is especially passionate about supporting healthy development and preventative care. As a pediatric advocate, medical volunteer, and champion for family-centered care, Dr. Scholer brings both compassion and expertise to every visit.
QI Focus
Back to School Vaccine Checklist
Starting School: 4-6 Years
Tetanus, diphtheria, and pertussis (Dtap)
Polio
Chickenpox (varicella)
Measles, mumps, rubella (MMR)
Pneumococcal Conjugate Vaccine (PCV)
Middle School: 11-14 Years
Tetanus, diphtheria, and pertussis (Tdap)
Meningococcal (MenACWY)
Human papilloma virus (HPV)
Meningococcal B (MenB)
High School: 16-18 Years
Meningococcal (MenACWY)
QI Focus
ADULTS AGE 65 YEARS AND OLDER
Pneumococcal Pneumonia
Is an infections respiratory illness that can disrupt your life for weeks. In severe cases, it can lead to hospitalization.
ANYONE AT INCREASED RISK DUE TO MEDICAL CONDITIONS
ALL CHILDREN YOUNGER THAN 2 YEARS
Pathways to Mental Health
SHINING A LIGHT ON SUICIDE PREVENTION
September is National Suicide Prevention Month, a time to shine a light on hope, healing, and the power of community connection. It is an opportunity to remember lives lost, acknowledge the struggles that too often remain unseen, and strengthen our commitment to supporting one another. Suicide prevention begins with awareness, but it grows through action. Each of us can make a difference by starting honest conversations, checking in on friends or loved ones, and reminding people that help is available. Sometimes a single moment of compassion can be the turning point that saves a life.
Throughout this month, organizations nationwide are sharing tools and resources to encourage prevention and awareness:
�� 988 Suicide & Crisis Lifeline – Free, confidential support 24/7 by call, text, or chat
�� #BeThe1To Campaign – Guidance on how to talk with someone who may be struggling
�� SAMHSA Suicide Prevention Toolkit – Evidencebased strategies to support communities
�� CDC Suicide Prevention Resources – Best practices, data, and prevention tools
At TAPM, we remain committed to walking beside our patients and neighbors with care and compassion. Suicide is a complex public health issue, but together we can help reduce stigma, strengthen hope, and make sure no one feels alone. If you or someone you know is struggling, please reach out. Support is available, and help is within reach today and every day.
“ONE HONEST CONVERSATION CAN BE A TURNING POINT IN SOMEONE’S LIFE.”
-NATIONAL ALLIANCE ON MENTAL ILLNESS
Pathways to Wellness
SEPTEMBER IS HEALTHY AGING MONTH
September is Healthy Aging Month, a time to celebrate positive aging and focus on simple ways to support long-term well-being. Healthy aging is about more than just physical health. It includes caring for our bodies, minds, and social connections in ways that allow us to maintain purpose, independence, and joy throughout life.
Staying active is one of the best ways to support healthy aging. Regular movement, such as walking, stretching, or strength training, helps maintain balance, protect heart health, and support bone strength. Pairing physical activity with a balanced diet rich in fruits, vegetables, lean proteins, and whole grains provides the body with the fuel it needs to stay strong and resilient.
Equally important is protecting mental and emotional health. Meaningful activities such as volunteering, learning new skills, or joining social groups can help keep the mind sharp and reduce feelings of isolation. Strong relationships with family, friends, and community also play a key role in building resilience and supporting overall wellness.
Preventive care rounds out the picture. Regular checkups, screenings, and open conversations with healthcare providers help identify changes early and keep individuals on track with their health goals. At TAPM, we are here to support every stage of life by providing care, guidance, and resources that help our patients thrive. Healthy aging begins with small steps today that lead to a healthier tomorrow.
Recipe of the Month
⏱ Prep Time: 10 minutes
�� Cook Time: 30 minutes
⏳ Total Time: 40 minutes
�� Servings: 6
Nutrition Info (per serving):
Calories: 220
Protein: 13g
Carbohydrates: 37g
Fiber: 14g
HEARTY LENTIL AND VEGETABLE SOUP
A cozy, nutrient-rich soup that highlights fall produce like carrots, celery, and spinach. It’s high in fiber and plant-based protein, making it filling yet heart-healthy.
INGREDIENTS:
1 tbsp olive oil
1 medium onion, diced
2 carrots, diced
2 celery stalks, diced
3 garlic cloves, minced
1 tsp cumin
1 tsp smoked paprika
1 ½ cups dry brown or green lentils (rinsed)
6 cups low-sodium vegetable broth
1 can (14 oz) diced tomatoes, no salt added
2 cups baby spinach
Salt and black pepper, to taste
Fresh parsley, chopped (optional garnish)
INSTRUCTIONS:
1.Heat olive oil in a large pot over medium heat. Sauté onion, carrots, and celery until softened, about 5 minutes.
2.Stir in garlic, cumin, and paprika. Cook for 1 minute until fragrant.
3.Add lentils, broth, and tomatoes. Bring to a boil, then reduce to a simmer. Cook 25–30 minutes, or until lentils are tender.
4.Stir in spinach and cook for 2 minutes until wilted. Season with salt and pepper.
5.Garnish with fresh parsley before serving.
TAPM Standards of Behavior
Prep Time: 10 minutes
Cook Time: 0 minutes
Total Time: 10 minutes
Servings: 4
Employee Statement: I will be a solid role model to others in delivering excellence in all that I do as a representative of Triad Adult and Pediatric Medicine, Inc. (TAPM) by exhibiting the following behaviors:
I will display empathy, concern, and respect for others (internal and external customers). I will positively promote a customer first culture
I will display behaviors guided by the principles, character, and core values of TAPM.
I will respect and follow the policies and procedures of TAPM.
I will positively complete assignments related to my work role and responsibilities at TAPM.
I will not participate in idle gossip, and I will discourage gossip on all levels.
I will not use and discourage the use of profanity or the display of intimidating, sarcastic, hostile, demanding, or condescending behaviors toward others in the workplace.
I will display a positive work attitude.
I will serve as a supportive, welcoming, and encouraging coworker, mentor, and role model toward my colleagues.
I will speak positively and enthusiastically regarding the TAPM Mission, Vision and Core Values to include quality, finance, culture, and governance.
I will graciously accept constructive feedback to improve job performance and delivery of quality care.
I will assume full responsibility for my actions and their consequences should I not abide by TAPM policies, Mission, Vision, and Core Values, and the TAPM Code of Conduct.
Q3 Core Value
LIVING OUR VALUES: INTEGRITY IN ACTION
As we step into the third quarter of the year, TAPM is proud to highlight Integrity as our guiding core value. Integrity is more than just honesty, it’s about aligning our words with our actions, being accountable to one another, and upholding the ethical standards that shape how we care, serve, and lead.
At TAPM, integrity means showing up every day with a commitment to do what’s right, not what’s easy. It’s reflected in the trust we build with our patients, the transparency we maintain with our colleagues, and the courage we demonstrate when facing difficult decisions. Whether we’re honoring patient confidentiality, supporting a coworker, or following through on a promise, we do so with character and consistency.
Integrity is foundational to our culture. It fuels respect, strengthens collaboration, and allows us to serve our community with dignity and purpose. When we act with integrity, we earn the confidence of those we care for and create a workplace where people feel safe, valued, and proud to contribute.
Throughout this quarter, let’s challenge ourselves to embody integrity in all that we do. Speak up when it matters, take ownership of your responsibilities, and lead by example. Together, we’ll continue to build a culture that not only meets expectations, but exceeds them.
A Message from IT
TAPM has several job openings. Take a look at our current job openings and if you are interested, apply using the link below. Make sure you send an email to the human resources department to let them know you applied at: recruiting@tapmedicine.com
Know someone that would be a great fit at TAPM? Refer them and you can earn $$
$250 $250 bonus awarded after completion of the referred employee's first 90 days bonus awarded after one year of service by the referred employee
Please contact HR at recruiting@tapmedicine.com
Birthdays & Anniversaries
SEPTEMBER
HAPPY BIRTHDAY
Jessica Coles
September 3
Charla Nelson
September 3
Sherrae Winborne
September 5
Angel Baptist
September 5
Danielle Cole
September 7
Shawn Jackson
September 10
Liberty Riley
September 11
Tanika Lewis
September 11
Hope Stickle
September 13
Alisha Johnson
September 17
Shirley Ozment
September 17
Aline Ruhashya
September 18
Maurice McGhee
September 18
Theresa Moore
September 20
Joshua Artis
September 22
Amanda Marsh
September 23
Betsabe Smith
September 26
Traci Grant
September 30
