NEWSLETTER
PATHWAYS TO SUCCESS
Pathways to Success is an innovative program that aims to identify and groom potential leaders for future organizational advancements through mentoring, staff development, and training. It represents a cultural shift that emphasizes the importance of longevity, commitment, and exemplary work values that align with the Mission, Vision, and Core Values of TAPM. Our ultimate objective is to continuously advance our people, processes, and technology. Pathways to Success serves as the avenue through which we believe we can achieve these goals effectively.
MAY
Growing with Purpose Pathways to Success Promotions Awards and Recognitions
Welcome Dr. Powell New Staff Highlighted Providers MHFA Graduaties
QI Focus Pathways to Mental Health Pathways to Wellness Recipe of the Month EEC Initiatives
Standards of Behavior
Q2 Core Value: Respect A Message from IT
Employee Resources
Birthdays & Anniversaries
As May blooms, we reflect on a month filled with momentum from conferences and community events to team recognitions and continued growth Each of you plays a vital role in making our mission a reality Thank you for showing up, stepping up, and helping us build a stronger, healthier community, one patient at a time
Growing with Purpose
Cone Admin Building Rapha Health Center
We’re proud to announce that TAPM has officially moved into our new administrative headquarters located at 2210 E. Cone Blvd., on the block recently renamed Bishop Otis Lockett Sr. Boulevard in honor of the late community leader and visionary behind the future Rapha Health Center.
Relocating our administrative offices to this space not only brings our leadership and support teams together under one roof, but also frees up valuable clinical space at our existing health centers. By moving non-clinical functions out of patient care sites, we are able to expand access and capacity at locations across the organization, ensuring more room for providers, services, and most importantly, the patients who rely on us every day.
While construction of Rapha Health Center has not yet begun, this site represents a powerful step toward that future. Once complete, the Rapha Health Center will provide primary care, behavioral health, and dental services in a neighborhood currently designated as a healthcare desert, an area with limited or no access to health services. This new health center will help meet the urgent need for equitable, high-quality care in East Greensboro.
This milestone is about more than bricks and mortar—it’s about bringing a vision of community-centered, comprehensive care to life. We are grateful to be part of this transformative work and committed to honoring Bishop Lockett’s legacy by continuing to build health equity and opportunity for all.
CULTIVATING LEADERS,
Pathways to Success Promotions
Della Blankenship
Health Information Clerk
How long have you worked at TAPM? 5 years and 2 months.
How has TAPM helped you fulfill your personal or professional goals?
I have worked in the medical field 20+ years before coming to TAPM. Working for TAPM I have gone back to college to earn a degree in Medical Billing and coding to fulfill my professional goals.
What advice would you give to coworkers hoping to grow within TAPM?
Learn as much as you can and work very hard each day.
What are you most excited about in this next chapter of your career?
I am excited to learn as much more as I can in this new role and be able to be a good leader for the department.
Wendover Haydee Ocampo Albarran
Bilingual Patient Service Rep.
How long have you worked at TAPM? 10 months
How has TAPM helped you fulfill your personal or professional goals?
TAPM has helped me to grow and mature personally and professionally. I have insight on what my community needs and deserves. TAPM has become my 2 family. nd
What advice would you give to coworkers hoping to grow within TAPM?
Take initiative by taking care of our patients, be open to change and taking on new responsibilities.
What are you most excited about in this next chapter of your career?
The opportunity to take on greater responsibilities and contribute to the community and work with the TAPM team as a whole.
Lead
Wendover
Lead
Awards & Recognitions
Karen Bass, our Revenue Cycle Manager, was honored with the Driving Success Award for her exceptional leadership and impact in navigating Medicaid changes, leading Culture Excellence, and consistently keeping TAPM’s accounts receivable well below industry standards.
We are proud to recognize Dr. Andrea Scholer for more than two decades of dedicated service to our organization and the community. As Lead Pediatrician at TAPM, Dr. Scholer has played a vital role in shaping the care we provide to children and families across Guilford County.
Welcome New CMO
Education & Training
Medical Degree
Tufts University
Undergraduate Degree
Columbia University
Internal Medicine Residency
Duke University
Nephrology Fellowship
Tufts University
AlvinPowell,MD
We are excited to welcome Dr. Powell as our new Chief Medical Officer!
Dr. Alvin Powell joins TAPM as our new Chief Medical Officer, bringing decades of experience in internal medicine, nephrology, and healthcare leadership. Originally from Boston, Massachusetts, he brings a lifelong passion for community-based care and will also be serving patients at our Family Medicine at Northwood location, specializing in internal medicine and nephrology.
Career & Leadership Experience
Began his career at Florida Community Health Center, an FQHC
Practiced at Carolina Kidney Associates in Greensboro
Held multiple leadership roles at Cone Health, including:
President of the Medical and Dental Staff
Chief Medical Officer at Annie Penn Hospital
Chief Health Equity Officer
Visiting faculty with the Disparities Leadership Program at Massachusetts General Hospital
Dr. Powell’s leadership comes at an exciting time as TAPM continues expanding services and strengthening clinical programs. His dual role as CMO and provider ensures both vision and connection—making him an invaluable asset to our future.
Please join us in giving Dr. Powell a warm TAPM welcome!
Highlighted Providers
Mental Health First Aid Graduates
Our Mental Health First Aid (MHFA) class equips staff with the knowledge and skills to recognize and respond to signs of mental health challenges and crises. This training helps us provide compassionate support to our patients, colleagues, and community. Congratulations to our latest MHFA graduates!
If you haven’t taken the MHFA class yet, reach out to Jaclyn Noble at jnoble@tapmedicine.com to sign up for the next session!
QI Focus
HEIGHTLOSS of 4cm / 1.25 in. or more
GENETICS
Parental history of hip fracture
MEDICATIONS
e.g. Corticosteroids or cancer treatment MENOPAUSE Before 45 years of age
Pathways to Mental Health
HOW TO HELP A CHILD STRUGGLING WITH ANXIETY
Due to testing season and the end-ofyear pressures, many kids and teens are feeling more anxious than usual. It’s important for parents, caregivers, and teachers to understand how to engage with them and recognize the difference between situational stress and longterm anxiety. Knowing how to respond can make a significant difference in how children manage these emotions both now and in the future.
In the NPR article "How To Help A Child Struggling With Anxiety," experts emphasize that avoidance, like letting kids skip stressful situations can unintentionally reinforce their fears. Instead, children need gentle encouragement to face fears in small steps. Parents should listen and validate their child's feelings, while also helping them build coping skills through exposure, confidence-building, and consistency. By fostering resilience and not over-accommodating, adults can help kids learn to navigate anxiety more effectively.
Recipe of the Month
⏱ Prep Time: 10 minutes
�� Cook Time: 20 minutes
⏳ Total Time: 30 minutes
�� Servings: 4
Nutrition Info (per serving):
Calories: ~350
Protein: 28g
Carbs: 28g
Fat: 14g
Fiber: 4g
INGREDIENTS:
2 boneless, skinless chicken
breasts
1 cup quinoa (uncooked)
2 cups water or low-sodium
chicken broth
1 cup cherry tomatoes, halved
1 cucumber, diced
1/4 cup chopped fresh parsley
Juice of 1 lemon
2 tbsp olive oil
1 garlic clove, minced
Salt and pepper to taste
LEMON HERB GRILLED CHICKEN WITH QUINOA SALAD
A bright and satisfying dish packed with protein, fresh herbs, and citrus perfect for a balanced lunch or dinner.
INSTRUCTIONS:
Rinse quinoa and cook in water or broth according to package instructions (about 15 minutes). Let cool.
1. While quinoa cooks, season chicken with salt, pepper, lemon juice, garlic, and 1 tbsp olive oil.
3.
2. Grill chicken on medium-high heat for 6–7 minutes per side or until cooked through. Let rest, then slice.
In a large bowl, combine cooked quinoa, cherry tomatoes, cucumber, parsley, remaining olive oil, and lemon juice. Mix well.
4. Top salad with sliced chicken and serve warm or chilled. 5.
Employee Engagement Committee
TAPM Standards of Behavior
Prep Time: 10 minutes
Cook Time: 0 minutes
Total Time: 10 minutes
Employee Statement: I will be a solid role model to others in delivering excellence in all that I do as a representative of Triad Adult and Pediatric Medicine, Inc. (TAPM) by exhibiting the following behaviors:
Servings: 4
I will display empathy, concern, and respect for others (internal and external customers). I will positively promote a customer first culture
I will display behaviors guided by the principles, character, and core values of TAPM.
I will respect and follow the policies and procedures of TAPM.
I will positively complete assignments related to my work role and responsibilities at TAPM.
I will not participate in idle gossip, and I will discourage gossip on all levels.
I will not use and discourage the use of profanity or the display of intimidating, sarcastic, hostile, demanding, or condescending behaviors toward others in the workplace.
I will display a positive work attitude.
I will serve as a supportive, welcoming, and encouraging coworker, mentor, and role model toward my colleagues.
I will speak positively and enthusiastically regarding the TAPM Mission, Vision and Core Values to include quality, finance, culture, and governance.
I will graciously accept constructive feedback to improve job performance and delivery of quality care.
I will assume full responsibility for my actions and their consequences should I not abide by TAPM policies, Mission, Vision, and Core Values, and the TAPM Code of Conduct.
Respect
THE POWER OF RESPECT
As we enter the second quarter of the year, TAPM is proud to highlight our Q2 core value: Respect. Respect is the foundation of how we work, care, and grow together as a team and with our patients. It means valuing every voice, showing empathy in every interaction, and creating a space where trust can thrive.
At TAPM, respect shows up in the way we listen, the way we speak, and the way we care. When we lead with respect, we create a supportive environment where people feel safe, heard, and appreciated whether they’re a colleague or a patient walking through our doors.
This quarter, let’s be intentional about uplifting one another, acknowledging each person’s contributions, and treating every interaction with dignity. A culture of respect strengthens our mission and keeps our community at the heart of everything we do.
A Message from IT
TAPM has several job openings. Take a look at our current job openings and if you are interested, apply using the link below. Make sure you send an email to the human resources department to let them know you applied at: recruiting@tapmedicine.com
Know someone that would be a great fit at TAPM? Refer them and you can earn $$
$250 bonus awarded after completion of the referred employee's first 90 days bonus awarded after one year of service by the referred employee
Please contact HR at recruiting@tapmedicine.com
Birthdays & Anniversaries
MAY
HAPPY BIRTHDAY
Kristen Moore
May 4
Jasmine Scott
May 11
Jill Smith
May 16
Rand Rumley
May 17
Tiffany Lucas
May 20
Makeba Sanders
May 23
Geraldina Newman
May 26
