City of Roswell Annual Report 2022

City of Roswell, NM 425 N. Richardson Ave. 575-624-6700

Created by Public Affairs

2022 ANNUAL REPORT

TABLE OF CONTENTS Animal Services...................................................................................................................................4 Central Control.................................................................................................................................... 8 Community Development................................................................................................................. 9 Consolidated Dispatch.....................................................................................................................13 Emergency Management.................................................................................................................15 Facility Maintenance.........................................................................................................................17 Finance Department.. ....................................................................................................................... 19 Human Resources............................................................................................................................ 20 Safety and Risk.........................................................................................................................21 Legal Department.............................................................................................................................23 Municipal Court.................................................................................................................................25 Information Technology..................................................................................................................27 Parks Department..............................................................................................................................31 Nancy Lopez Golf Course.................................................................................................... 34 South Park Cemetery............................................................................................................ 36 Public Affairs......................................................................................................................................37 Roswell Convention Center.. ................................................................................................ 44 Visitor Center.. ..........................................................................................................................47 Recreation Department....................................................................................................................51 Roswell Air Center........................................................................................................................... 56 Roswell Fire Department................................................................................................................59 Roswell Museum................................................................................................................................ 61 Roswell Police Department............................................................................................................67 Roswell Public Library.....................................................................................................................72 Roswell Transit...................................................................................................................................76 Fleet Maintenance.................................................................................................................. 80 Solid Waste......................................................................................................................................... 81 Special Electronics.......................................................................................................................... 86 Spring River Zoo...............................................................................................................................87 Streets Department..........................................................................................................................92 Wastewater Treatment Plant.. ........................................................................................................95 Water Maintenance and Transmission.........................................................................................97

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nimal Services City Manager

2022 HAD MAJOR CHANGES With 98 dedicated enclosures for dogs and 55 enclosures dedicated to cats, we operate with each of those enclosures at full occupancy, and sometimes with one or two animals in each.

Special Services Director Jim Burress

Animal Services Supervisor Nicole Rogers

At the beginning of 2022, there was only one Kennel Worker to properly clean each enclosure. To assist with our consistent overpopulation, the City of Roswell allotted Roswell Animal Services five more Kennel Workers. We filled all of those positions by December of 2022. We went from two to seven Kennel Workers to maintain our facility and the overall health of each animal.

STAFFING & REGULATIONS Roswell Animal Services has four officers for patrol, and was allotted an additional officer position. This position was filled as of January 2023.

The additional officer will be stationed in-house to enforce other city ordinance violations upon reclaim and drop-off. This officer will also relieve some of the duties for the Administrative Assistant as our calls for service are steadily increasing.

Worked with multiple animal agencies and rescues in 2022

4

Roswell Animal Services employee checking on one of their dogs in the kennel

Public Outreach and Education on Facebook to stop overpopulation

City of Roswell alloted 5 more Kennel Workers

Passed out donations and educated pet owners in need

RESPONSIBLE RESPONSES Animal Services personnel experience a variety of calls and are often first responders to crimes. Animal Services responded to an animal hoarding case where we worked with the Roswell Humane Society and Friends of Roswell Animals (FORA) to get 30+ dogs and 15+ cats from Wild Blue Cat Rescue to find all of the animals good homes. We have also responded to several animal abuse cases; one case in particular where a puppy was severely abused and was successfully rehabilitated and adopted.

KEEPING ADOPTION SAFE

2022 brought a rise in Officer citations and overall enforcement of City of Roswell Ordinances

Abused puppy (left) was rehabilitated (right) and was adopted into a loving home. Wild Blue Cats van (below)

With the quick spread of kennel cough throughout our facility, adoption events slowed down. We had three successful adoption events in the fall but kennel cough struck again. Our senior kennel worker became creative and found ways to put some of our animals on display within the facility, which resulted in a few more adoptions.

During kennel cough spikes, Roswell Animal Services got creative and still provided fun and interactive ways to help pets get loving homes.

5

A NEW WAY TO TRACK Roswell Animal Services updated our record keeping system to a program called Chameleon, which allowed us to streamline our record keeping for animals.

It also came with a free website “24PetConnect.com” that communicates with Chameleon allowing the public to see if their animal has been impounded. This has also allowed staff to keep better track of animals that have been repeatedly at large and impounded, and their owners.

This tool has come in handy for citizens who can’t get away from work to visit the shelter and see if their animal is at the facility. It also has a “lost pet notice” feature that allows the public to submit a description of their animal and the website will email them if any animal that comes close to its description is found.

Updated record system with Chameleon and 24PetConnect.com

OUR PATH TO SUCCESS One of our bigger goals for 2022 was public outreach and education. We know that one of the main components to stopping Roswell’s overpopulation issue is through education.

Our Facebook page has over 10k followers with our animal content always being a hit. We have now pushed out educational videos with our staff.

When officers are in the field, their goal is to enforce and educate because we strive to be a part of the solution. When we see someone in need, we help them where we can with the help of people from all over the nation sending in donations. Field Officers identify someone in need and pass those donations onto them. We recognize it’s not always about writing a ticket, or impounding an animal; sometimes it’s about teaching and assisting.

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HAND-MADE DONATIONS & UNLIKELY VISITORS Along with items like dog or cat food donated to the shelter, students from Sidney Gutierrez hand quilted blankets for the facility’s cats! They also hand delivered the quilts to Roswell Animal Services and were able to tour the facility.

Roswell Animal Services does house Chaves County animals as well as the city’s. Although our intakes are mostly cats and dogs, we do see a variety of animals brought into this facility ranging from chickens to rams to potbellied pigs.

Received handquilted blankets for the facility’s cats & boosted community participation

One of 2022’s biggest goals was educating the public on overpopulation, and helping when we can

WE GIVE OUR BEST EFFORTS Although we strive to get every single animal out of our custody and into good homes, sometimes we are forced to euthanize. Our euthanasia historically is a result of sick, injured or aggressive animals. There are times when we are beyond capacity and have to euthanize for space. There are circumstances in the field when an officer picks up an injured animal and takes it to the vet for care and euthanasia is the humane decision for the animal’s condition.

Ranch animals brought into Roswell Animal Services: Chickens (depicted), ram (below)

IN CONCLUSION In December of 2022, we received a visit from our friends at Best Friends. They spent a few days with us, shadowing our Kennel staff and our officers. Overall, we received a good oral report and have just recently received their written report. We look forward to working hand-in-hand with them for 2023!

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entral Control Director of Administrative Services Juan Fuentes

WATER PRODUCTION

Utility Director

We produced 3,951,342,000 gallons of water in 2022. The chart shows the past 5 years of water production.

Lorenzo Sanchez

Water Production Superintendent Jesus Talamantes

Water Produced (Gallons) 4,400,000,000 4,200,000,000 4,000,000,000 3,800,000,000 3,600,000,000

1 2018

2019

2020

2021

2022

PRODUCTION WELL VARIABLE FREQUENCY DRIVES We are in the process of upgrading our water-production wells with all new equipment including Variable Frequency Drives (VFD) which will minimize system pressure and reduce line breaks in the city’s water system. RIAC Well 1 (below) was completed. The cost for this project was $333,469.

RIAC Well 1 Upgrade also included a new building with chlorine room.

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o m muni t y D eve l o p m e n t Deputy City Manager Mike Mathews

Community Development Director Kevin L. Maevers, AICP

ONE DEPARTMENT, FIVE DIVISIONS Activity in 2022 continued the trends from the last half of 2021 with steadily increasing activity within the city’s Community Development Department. The steady increase in activity across all five divisions–Planning & Zoning, Building Inspections, Business License, Real Property, and Code Enforcement–has given the department every indication to believe 2023 and beyond will continue the trend of increasing economic activity and opportunity for the resident of the City of Roswell.

DEVELOPMENT SERVICES CENTER Even with the challenges of labor shortages and supplychain issues, the Community Development Department’s new Development Services Center (DSC) is nearly ready to open.

The DSC is a response to the increased activity in the city, while simultaneously providing a “one-stop shop” for all residents, business owners, and members of the building and development community. With the opening of the DSC in early 2023, all five divisions of the Community Development Department will be under one roof and will be able to serve our citizens with much greater efficiency and enhanced customer service.

PERMIT STREAMLINING PROGRAM The desire to increase the Community Development Department’s ability to serve our customers continued throughout 2022 and will be expanded in 2023.

During 2022, the department added a Customer Service Specialist, continued cross-training existing staff, and maintained a solid focus on ensuring that all customers of the department are satisfied with the outcome and service received. Furthermore, the entire division will be undergoing a series of Electronic Permit Streamlining measures that will include a new Public Portal, new checklists, design standards, as well as permitting procedures.

These updates will further enhance the quality and efficiency of the services provided.

Development Services Center (DSC) will open early 2023 where all five divisions of the Community Development Department will be under one roof

Added a Customer Service Specialist position and cross-trained existing staff

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BUILDING DIVISION Dramatic increases in workload and activity were seen by the Building Division. Pent-up demand for new homes and commercial buildings drove the application process forward in dramatic fashion. By the end of 2022, total permits issued exceeded 2,700.

Texas Roadhouse opened August of 2022 (left), and Popeyes Louisiana Kitchen continues production into 2023 (depicted)

By the end of 2022, the City of Roswell’s Building Division had issued over 2,700 different permits for all types of construction (Residential and Commercial)

The Planning & Zoning Division had a total number of cases increase from 24 (2021) to 52 (2022) resulting in a 117% increase of economic development over the year

PLANNING & ZONING DIVISION In addition to significant increase in processing of permits for new development, the Planning & Zoning Division began implementing the new Cannabis Ordinance, which resulted in nine (9) operational permits for cannabis establishments issued by the end of 2022. The total number of all type of cases processed increased from 24 (2021) to 52 (2022), a 117% increase year over year.

Looking into 2023, the Planning & Zoning Division sees further economic recovery in 2023.

Activity/Permit Type Fence Placement Permits

10

2022

Planning & Zoning Commission Actions

2022

106

Regular Meetings

Small Accessory (up to 200 sf)

22

Special Meetings or Workshops

2

Alley Cut Permits

69

Special Use Permits (SUP)

6

Drive pad, and/or Sidewalk Permits

49

Conditional Use Permits (CUP)

3

Zoning Verification

42

Variance Requests (VAR)

2

Address Assignment or Reassignment Letters

22

Zone Change (ZOC)

16

Summary Plats

14

Water/Sewer/Park Extensions

71

Building Permits - Zoning Review

180

Zoning Violations

4

Business License Review

204

12

Preliminary Plat (PPLT)

6

Final Plat (FPLAT)

10

Commercial Cannabis (CANN)

9

TOTAL CASES HEARD IN 2022

52

REAL PROPERTY DIVISION For 2022, the focus of the Real Property Division was to ensure that city-owned properties that are available for sale or for lease, were placed on the market and that the properties were placed into the hands of individuals of companies that could utilize these properties to their highest and best use. Additional, there was a great effort to clear liens on properties in the quickest amount of time possible so that these properties provided new opportunities for development.

Real Property Division Activity

2021

2022

In-Office Visitors and Phone Calls

328

575

Lease Payments (annual) and Renewals

8

22

Property Liens Filed/Released

12/4

20/28

Lien Payments Received

12

44

New Address Assignments

16

119

Code Enforcement demolished 24 dilapidated structures in 2022

BUSINESS LICENSE DIVISION Our Business License Clerk issued over 1,800 Business Licenses for 2022! That is nearly 500 more licenses than 2021 and over 100 more than 2020. This total includes over 500 new Business Licenses, giving a strong indication that Roswell’s business community is not only recovering, but setting the stage for strong and continued growth in 2023 and beyond.

Business Licenses

2021 2022

Total Licenses Issued

1,374

1,838

Renewed Licenses

1,061

1,311

New Licenses

203

527

CLEAN & SAFE PROGRAM Code Enforcement demolished 24 dilapidated structures in 2022. Since inception of the Clean and Safe program, 202 derelict or dangerous structures have been removed. As part of the same program previously conducted including private participation, to date a grand total of 334 unsafe buildings have been demolished.

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COMMUNITY ENHANCEMENT Community Enhancement utilized over 1,850 total man hours assigned to the department from the Municipal Court to complete various tasks around the community. These tasks included everything from weed abatement to assisting with graffiti removal.

Community Enhancement Activities

2021 2022

Total Man Hours

1,782

Community Development had 70 more man hours than 2021

1,852

A local house in production

CODE ENFORCEMENT In 2022 Code Enforcement officers sent out over 6,300 notices of violation and achieved voluntary compliance in 51% (3,239) of the cases. This rate of voluntary compliance has also resulted in a 36% reduction in the number of cases filed in Municipal Court.

With the addition of a Certified Zoning Officer during late 2022, the number of Zoning Violation Cases has increased, but in each case, voluntary compliance is the desired result.

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Code Enforcement Actions

2021 2022

Notice of Violation Mailed

7,213

6,346

Voluntary Compliance (Desired Result)

4,303

3,239

No. of Cases Filed

126

81

No. of Cases Dismissed

34

19

Resolutions

171

301

Weeds

3,342

2,983

Inoperable Vehicles

512

586

Litter/Illegal Dumping

872

606

Unsanitary Premises

838

875

Signs (unpermitted or code violation)

111

12

Zoning Cases

0

4

Obstructions

113

50

Public Nuisances

1,432

1,210

Garage Sale (unpermitted)

54

0

TOTAL OF ALL CODE ENFORCEMENT ACTIVITIES

7,605

6,727

ons ol i dated Disp atc h Deputy City Manager Mike Matthews

Dispatch Director Teri Best

UPDATED STAFFING In 2022, Pecos Valley Regional Communications Center added two new entry-level emergency communications calltaking positions, bringing staff number to 23.

•

Director

•

Operations Coordinator

•

Quality Coordinator

•

Training Coordinator

•

Terminal Agency Coordinator

•

2 Call-Takers

•

4 Shift supervisors

•

12 Dispatchers

Consolidated Dispatch Proclamation for Telecommunicators week

TRAINING All staff received training to be certified as emergency medical, fire and police dispatchers under the International Academies of Emergency Dispatch.

Two recruits graduated from the New Mexico Law Enforcement Academy as Public Safety Telecommunicators.

Each team member is required to maintain their proficiency and certification, as well as keep updated on the latest industry standards by performing continuing education throughout the year.

All team members continually participate in online classes to meet the requirements in the areas of medical, fire and police dispatch.

Hired 6 new staff members in 2022

Telephony Call Statistics

2022

VOIP

3,524

Landline 911

1,454

Wireless 911

36,924

Admin

99,468

TOTAL CALL FACILITATION

141,370

All staff received training to be certified as emergency medical, fire and police dispatchers

141,370 Total Calls

Two recruits graduated as Public Safety Telecommunicators

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OPERATIONS Implementation of structured call-taking with the Priority Dispatch System was completed in March 2022 for fire and emergency medical services.

This allows the call-takers a more streamlined approach in caller interrogation, which improves consistency and performance. The structured process allows for easier and more expeditious training, along with benchmarks that can be measured enabling the center to develop a quality improvement program.

Police call-taking and dispatch was added to the Priority Dispatch System in September 2022.

Preparatory activities are underway for the proposed relocation of dispatch to “Area D” of the Chaves County Administration Building.

Desert Architects was selected through a Request for Proposal (RFP) and commissioned

by Chaves County to design the new center with the preliminary design meetings and submissions already taking place. Further development is expected in 2023.

The county-wide radio project is finally near completion as the system went live with simulcasting in July of 2022.

Final activities are taking place to bring the full microwavesupported multicast system online.

Police call-taking and dispatch was added to the Priority Dispatch System in September

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LOOKING TOWARD THE FUTURE With the completion of the infrastructure project, the next focus will be on a solution for the aging equipment used by the dispatch center to power its radio communications. The radio system (referred to as dispatch consoles) needs an upgrade or replacement.

Pecos Valley Regional Communications Center is also in need of a secondary mergency operations center (EOC) in the event the primary emergency communications center (ECC) experiences a significant issue. Options are being explored to provide a backup location for dispatch should the primary location become compromised.

m e rg e n cy Ma na ge m en t Emergency Manager

Deputy City Manager

Karen Sanders

Mike Mathews

FEMA deployed mobile vaccination sites to assist with equitable vaccine delivery

At-Home test kits were handed out throughout Chaves County

COVID-19 RESPONSES CONTINUED •

Assisted Federal Emergency Management Agency (FEMA) and NM Department of Health in setting up COVID test sites and mobile vaccination clinics.

•

Distributed over 57,000 at-home COVID-19 test kits throughout Chaves County.

•

Personal Protective Equipment (PPE) and resource requests.

•

Weekly conference calls with State Emergency Operations Center.

ASSISTANCE TO MCBRIDE FIRE Using the Intrastate Mutual Aid System, the Village of Ruidoso Office of Emergency Management requested fire resources for the McBride Fire. Roswell Fire Department crews assisted with structural protection.

Received $1.7 million to repair bridge damages and implement flood-mitigation strategies

Filled PPE & resource requests

Made weekly conference calls with State Emergency Operations Center

57,000 at-home COVID-19 tests were distributed in Chaves County

15

JUNE FLOODING A 100-year storm brought more than 3 inches of rain falling in a 60- to 90-minute period causing homes on Holly Loop to flood as well as a bridge to collapse.

Governor Michelle Lujan Grisham visited and committed $1.7 million to repair the bridge and implement additional flood mitigation strategies.

AUGUST FLOODING Heavy rains caused the Pecos River to overflow, breaking previous records. Homes along the riverbank were evacuated and perimeter roads closed for several days.

GRANTS AWARDED IN 2022 Emergency Management Performance Grant: State of NM reimburses 50% salary and benefits for Emergency Manager and 25% salary and benefits for Emergency Management Specialist.

Chaves County reimburses 25% of salary, benefits, and operating expenses for Emergency Manager.

State Disaster Assistance: Both Chaves County and the City of Roswell received reimbursement for previous disaster events.

OTHER PROJECTS Completion of FEMA grants training.

Replaced the outdoor warning siren at the base. Chaves County has 20 sirens throughout the county which are regularly tested the first Monday of each month at noon. Our Mass Notification System changed platforms as well.

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https://www.roswell-nm.gov/947/Emergency-Alert-Notification-Sign-Up

acility Maintenance Director of Administrative Services Juan Fuentes

Facilities Manager Justin Holcombe

GROWTH & TRADE EXPERIENCE The Facilities Maintenance Department has had an exciting year of growth. With the hiring of a Project and Facilities Manager and the addition of a Certified HVAC Technician and a Certified Pool Operator, the department has increased its level of technical knowledge and trade expertise.

Work Order System Comparisons 2019 2020 1,154

Hired and certified employees

1,265

2021 2022 1,025

1,374

Had 349 more work orders than in 2021

Renovated and repaired city facilities

PREVENTATIVE MAINTENANCE We continued use of Asset Essentials, and fine-tuning of the program has provided detailed documentation of all jobs which is vital in tracking building trends for maintenance needs. The department has implemented a Preventative Maintenance program that is designed to inspect all major building components in an effort to identify issues and make repairs to prevent catastrophic failures before they happen.

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HIGH-QUALITY SERVICE YEAR ROUND As the Facilities Maintenance team has grown, we have had the opportunity to provide a higher-level of in-house service to our customers in the form of regularly serviced HVAC systems and plumbing systems, remodeled break rooms, restrooms, offices and public spaces that improve the employee and customer experience.

PROJECTS COMPLETED •

Transit renovation, 2 break rooms, office flooring & painting

•

Library HVAC Unit replacement

•

Air Center HVAC Unit replacement

•

Wastewater Treatment Plant HVAC Unit replacement

PROJECTS IN PROGRESS

18

•

Adult Center Fitness Room renovation

•

Museum HVAC Units replacement

•

Adult Center Concession

•

Recreation Ball Field Fencing

•

Fire Station #1 Flooring replacement

•

Facilities Maintenance Break room

inance Department Director of Administrative Services Juan Fuentes

Finance Director Janie Davies

THE CENTRAL HUB In line with our mission by exhibiting our core values of accountability, communication, excellence, integrity and teamwork, the Finance Department is the central hub for all departments.

We provide accounting services such as accounts payable, accounts receivable, budgeting, payroll and purchasing to the entire city. In doing so we collaborate with Administration, City Council and the public all aspects in regard to the city’s finances. The city budgeted $148 million for fiscal year 22-23. The Finance Department oversees the budget throughout the year by receiving revenues and analyzing spending.

STAFF & SPENDING The fiscal year 22-33 saw a $20 million increase from the previous year’s budget.

During 2022 the department consisted of ten (10) staff members: •

(1) Finance Director

•

(1) Accounting Manager

•

(1) Senior Accountant

•

(2) Accountants

•

(2) Purchasing Agents

•

(3) Accounting Techs. II.

The city budgeted $148 million for FY22-23

$20 million increase in budget from 2021’s budget

The department spent a total of $1,262,463.19 during 2022, this was a $436,599.58 increase from 2021. These costs consisted of personnel costs, supplies, contractual services, and various other fees.

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uman Resources City Manager

Human Resources Director

Renee Trujillo

EMPLOYEES In 2022 the City of Roswell had 270 new hires and 205 terminations for a difference of 65.

OPEN-ENROLLMENT STATS During 2021, we had 64 employees come in and make changes during an active open-enrollment year.

During 2022, we had 37 employees come in and make a change to their insurance during a passive open-enrollment year.

ESS: Beginning in 2023, all W2’s for current and former employees will be available online!

20

afety and Risk Human Resources Director Renee Trujillo

Safety and Risk Manager Shelly R. Bell

COVID-19; MOVING FORWARD While COVID-19 will continue to be with us for years to come, 2022 saw the employees of the City of Roswell strive to bring all city departments back to normal operation.

To reflect this effort, the Safety and Risk Department coordinated with each department to return to in-person training and held multiple trainings to bring our departments into regulatory compliance. These included Defensive Driving, Active-Shooter Training, Excavation Competent Person Development, Heavy Equipment, First Aid/CPR/AED, MSHA Refresher, and numerous other courses.

WORKERS COMPENSATION CLAIMS The City of Roswell had fewer Workers Compensation Claims in 2022 than in previous years. A large reduction in lost-time claims are attributed to the teamwork within all departments to make adjustments to keep the injured employee working while making changes to daily work tasks to assist in the employee’s recovery.

Month

2017 2018

January

4

4

2019

2020

5

5

2021 2022 8

6

February

4

3

2

5

6

2

March

5

1

5

2

12

2

April

6

6

5

4

7

2

May

8

4

6

7

3

3

June

2

4

19

5

1

3

July

8

9

13

5

3

4

August

0

6

6

3

5

3

September

3

6

5

3

3

4

October

2

6

6

1

6

5

November

4

2

2

2

8

2

December

2

3

2

5

5

1

LOST TIME

19

11

14

17

14

5

NO LOST TIME

29

43

62

30

46

32

TOTAL

48

54

76

47

67

37

21

PROPERTY CLAIMS Insurance Claims

2017 2018 126

2019

2020

125

91

110

97 Insurance Property Claims in 2022, 5 less than 2021

2021 2022 102

97

$2,376,985.81 spent for recovery/repair of property

37 total workers compensation claims in 2022

REPORTS TAKEN BY SAFETY AND RISK DEPARTMENT Incident Reports

Property

TORT Workers Comp

Other Reports

TOTAL REPORTS

January

8

3

6

1

18

February

7

0

2

3

12

March

5

3

2

4

14

April

2

3

2

3

10

May

4

4

3

7

18

June

5

0

3

24

32

July

6

2

4

19

31

August

17

3

3

24

47

September

11

2

4

13

30

October

10

5

5

23

43

November

3

4

2

15

24

December

14

3

1

22

40

TOTALS

92

32

37

158

319

TOTAL RECOVERY FOR REPAIR/REPLACEMENT OF PROPERTY

22

Month

Total

January

$5,337.60

February

$0.00

March

$2,885.44

April

$2,046,593.35

May

$6,612.82

June

$31,485.21

July

$0.00

August

$76,400.00

September

$0.00

October

$0.00

November

$173,610.57

December

$34,060.82

TOTALS

$2,376,985.81

n fo rm ation Te c hnology Deputy City Manager Mike Mathews

IT Manager Jeff Bechtel

THE MAINFRAME The IT department consists of six personnel who are responsible for all technology throughout the city across 32 locations. We have 40 physical/virtual servers and over 800 work stations and mobile units for over 700 end users. We also support CCSO mobile cads, Dexter Fire and Police mobile cads, Hagerman Police mobile cads. We also have several AV systems through the city. The IT team is on call 24 hours a day to assist our employees and public safety when needed.

WORK ORDERS Over 4,300 documented help tickets were completed as compared to around 3,200 the previous year. We use the word documented because we get numerous calls, texts or emails about issues where no work orders were created. Our goal is to have every service call documented, but that is easier said than done.

LIVE STREAMED Over 90 hours of live video was streamed to YouTube.

The IT Department streams all City Council meetings and Planning and Zoning meetings to GoTo meeting and YouTube.

All committee meetings are recorded in GoTo Meeting and exported to YouTube later for public viewing. Most recordings average well over 300 views.

6 personnel responsible for upkeep of 40 physical/virtual servers

Over 4,300 documented help tickets completed, 1,100 more than in 2021

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P25 RADIO PROJECT COMPLETED After almost 4 years and COVID-19, the portion of the P25 radio that was under contract was completed. We are running full simulcast for the city and multicast for the county. We just have one final round of programming to totally complete the project, however all infrastructure is in place and running.

The Roswell Police Department has been running full encryption on their side and seems to be working well. We now have countywide mobile coverage with the multicast system in the county. We have also added several tac channels to work off of while in city or county that are going back to dispatch and recorded. We still have upgrades and add ons we want to do to the system to keep improving our communications for our public safety.

90 hours of live video was streamed to YouTube in 2022

Supports over 700 end users across 32 city locations

OTHER PROJECTS INVOLVING IT

24

•

Air Center project, build out of network and TSA required security implementations

•

Security and Cameras at Spring River Zoo

•

Security and Cameras at Water Maintenance

•

Security and Cameras at Waste Water

•

Security and Cameras at Animal Services

•

Network and rebuild of Landfill Scale House

•

Network and security at Roswell Police Department Evidence Building

•

Upgrade to AV system at Fire Station 7

•

Upgrade all computers at the Roswell Public Library

•

Network and full setup at Golf Pro Shop

•

AV upgrade at Roswell Police Department Training Room

•

Radio upgrade at Fire Station 6

•

Radio upgrade at Fire Station 2

•

Animal Services new software implementation

•

Dispatch new software implementation

•

Roswell Police Department new software implementation

•

Roswell Fire Department new software implementation

•

Adult Center computer lab upgrade

•

Specked out Data/Network for CDC

egal Department City Attorney1

Hessel E. Yntema

CRIMINAL LITIGATION The Legal Department continued to see an unprecedented volume of Municipal Court cases referred for attorney involvement in 2022. The Legal Department was appointed a new City Attorney, Hessel E. Yntema, and hired a new Paralegal, Tisha Tu’ua.

Court

# of Cases

Municipal

120

District

10

Magistrate

7

Court of Appeals

4

Supreme

3

Streamlined case management resulted in vastly improved resolution rate for criminal cases: •

Active: 40

•

Resolved: 104

The City of Roswell’s Legal Department hired new staff in 2022

Resolved 104 criminal cases in 2022

144 Court cases referred for attorney involvement

CIVIL AND ADMINISTRATIVE The Legal Department worked with staff and outside legal counsel addressing a variety of civil and administrative matters, including contract disputes, tort claims, zoning and condemnation appeals, procurement protests, and complaints brought before state and federal agencies.

•

General Civil Litigation: 10

•

Tort Litigation Cases: 10

•

Employment Litigation Cases: 5

•

Administrative Complaints and Appeals: 18

City Attorney 1City Attorney position appointed by Mayor Timothy Z. Jennings.

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LEGISLATION The Legal Department works with Community Development on amending different Ordinances for Zoning Code, Roswell Clean Air Act, Annual OMA Resolution, Ordinance amending the Traffic Code.

In addition, the City Attorney has been assisting the City Clerk’s Office, along with offering assistance and guidance to other departments throughout the city.

The attorneys and the legal team work very diligently to make sure we are following all processes and procedures.

•

Ordinances Adopted: 20

•

Resolutions Drafted and Reviewed: 40

CONTRACTS The Legal Department hired a Contracts Administrator, Vicky Eaton, to coordinate and oversee contract compliance citywide. With greater and more consistent contract oversight, the city is on its way to achieving improved compliance, efficiency and value.

•

Drafted: 20

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Negotiated: 10

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Reviewed: 60

The Legal department works with Community Development throughout the year for ordinances, resolutions and codes

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unicipal Court City Manager

Municipal Judge Joseph Seskey

WHAT WE DO Representing the Judicial Branch of the City of Roswell, Municipal Court is responsible for the adjudication of misdemeanor criminal offenses in violation of municipal ordinances and traffic offenses adopted by the city from the New Mexico Uniform Traffic Code. The court hears cases initiated by the Roswell Police Department, Animal Services, Zoning, Fire Marshals and Code Enforcement.

DURING 2022

OUR EMPLOYEES

The Court follows all rules and directives mandated by the New Mexico Supreme Court and communicated to Municipal Courts through the Administrative Office of the Courts (AOC). The Roswell Municipal Court is approved by the AOC to operate and conduct in person appearances and follows all required protocols and procedures instituted as a result of the COVID-19 public health emergency.

The Court is composed of:

There have been numerous changes and updates in the past year for the Court related to COVID-19. Court users must continue to wear masks within the courtroom and Court employees must wear a mask while conducting business with the public.

The Court is and will be committed to remain open and serving all users. The court continues to offer accommodations for persons to conduct business remotely by phone or video connection.

Protocols related to employee reporting requirements when experiencing COVID-19 symptoms as well as limitations of the number of occupants within the courtroom continue into 2023.

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Judge (elected by citizens)

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Court Administrator

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(4) Deputy Court Clerk

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Bailiff

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Court Compliance Officer

In 2022 and into 2023, face masks are still required by all court users and employees when conducing business

In 2022, the court employed a University of Georgia graduate seeking acceptance to law school who worked as an intern with the court on various projects throughout the summer.

Employees, including the Judge, attend professional development training throughout the year. Municipal Judges throughout the state attend yearly continuing education and training as mandated by the Supreme Court of New Mexico.

This education and training is administered by the University of New Mexico’s School of Law-Judicial Education Center. At the 2022 annual conference of municipal judges, Judge Seskey was asked to be a presenter, lending his expertise on the topic of sentencing strategies for municipal judges.

Judge Seskey is a member of the New Mexico Municipal Judges Association and currently serves on the Board of Directors, as well as the Judicial Education committee and has continued to serve as a primary faculty member for new judges training managed by the University of New Mexico’s Judicial Education Center. Judge Seskey is one of three Municipal Judges in New Mexico assisting with teaching newly elected or appointed Municipal Judges from across the state. He is appointed as a mentor Judge to the Judges currently serving the municipalities of Ruidoso Downs, the Village of Ruidoso, Santa Rosa and Fort Sumner.

The Court Administrator, Deputy Court Clerks and Bailiff are members of the New Mexico Municipal Court Clerks Association.

Due to the public health emergency, training through this organization for staff this past year have been modified and conducted through online resources.

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Municipal Court staff completed a six-week workplace violence recognition and response training. Court staff received training on situational awareness, personal safety and security and defensive tactics to survive encounters with armed individuals at the workplace.

During 2022, the Court’s Compliance Officer attended training sponsored by the Los Alamos Municipal Court for Court Compliance and Probation Officers. This training centered on the presentation and prosecution of probation violations.

MUNICIPAL COURT OPERATIONS The budget of the Municipal Court is approved by City Council.

The Municipal Judge has overall responsibility for the budget and for the day-to-day operations of the Court and its employees.

The Supreme Court of New Mexico has superintending authority over the Municipal Court and sets policy guidance and rules it must follow. After trial, final judgments and sentences in Municipal Court may be appealed to District Court.

The maximum sentence a Municipal Judge may impose in a criminal offense in violation of city ordinance is 90 days in jail and a $500 fine. Penalties for criminal and traffic violations are approved by City Council and adopted by ordinance.

A total of 625 cases involving violations of criminal ordinances were initiated and filed in Municipal Court. There were 842 cases of traffic ordinances filed. There were 325 parking tickets filed.

In some instances, persons cited into Municipal Court fail to appear when required. This requires the Court to issue and mail a summons requesting their appearance by a certain date. If the defendant fails to appear after a summons has been issued a warrant for their arrest may be initiated.

Officers may also apply directly to the court for summons and/ or arrest warrants in matters they have investigated. In 2022, the Court issued 1,041 warrants.

Municipal Courts are authorized to perform wedding ceremonies and provide this service at no charge. There were 163 weddings performed in 2022 at Roswell Municipal Court.

FINES AND FEES COLLECTED The court collected a total of $159,074.94 from all sources.

In many instances a fine is assessed as a result of a plea of guilty or after having been found guilty at trial. During 2022, the court collected $98,691.00 in fines.

The Municipal Court collected $159,074.94 from all sources in 2022

Court fees in the amount of $29 are required to be assessed in all cases and consist of fees for Corrections ($20), Court Automation ($6) and Judicial Education ($3). In 2022, the court collected the following total fees Corrections: $37,229.09

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Court Automation: $11,351.23

Judicial Education: $5,701.61

Court Automation and Judicial Education fees collected are forwarded to the entities designated to receive these funds. The Corrections fee is retained by the City of Roswell in a designated special revenue fund and may only be used for specific purposes designated by statute.

In some cases, additional fees are assessed to defendants related to probation or house arrest. The court collects these fines and fees at sentencing, and for those defendants who cannot pay immediately, they are afforded an option to pay over time through a payment plan. The court provides all defendants an opportunity to convert fines and fees to community service.

INCARCERATION AND ALTERNATIVE SENTENCING In some instances, detention or incarceration of defendants awaiting arraignment, trial or serving sentences is required.

Defendants are held at the Chaves County Detention Center. The City of Roswell, under the current agreement with the Detention Center is currently charged a fee of $75 per day per defendant. In some instances, defendants with Municipal Court charges are being held on charges by other jurisdictions such as Magistrate and District Court. In these instances, Municipal Court is not charged for their cost of detention.

In 2022, Municipal Court was billed for 466 defendants who were detained or incarcerated at the Chaves County Detention Center a total of 4,295 days resulting in a cost incurred of $322,125.00.

While a sentence to jail is an option the court may consider when sentencing defendants who have pleaded or been found guilty, the Roswell Municipal Court employs several alternative sentencing strategies in lieu of incarcerating defendants. Community Service, Probation and House Arrest are helpful in reducing recidivism and reducing cost to the City related to incarceration.

Municipal Court employees proudly serving the Roswell area community

Programs for first-time and young offenders are often considered in an effort to correct behavior and deter defendants from making poor choices in the future.

The Court Compliance Officer is responsible for supervising defendants sentenced to Community Service, Pre-trial Supervision, Probation and House Arrest. This past year: •

Court Compliance monitored 117 defendants participating in community-service programs

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Defendants completed a total of 2,834 hours of community service

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Court Compliance monitored 47 defendants on supervised probation conditions

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Court Compliance monitored 15 defendants reporting for Pre-Trial Supervision.

House Arrest is an option in lieu of serving time confined to the Chaves County Detention Center. It allows the defendant to have some flexibility to maintain employment and address the immediate needs of their personal or family obligations. Persons on House Arrest are monitored by an electronic device attached to their ankle and their location can be tracked at all times. This past year: •

Court Compliance monitored 38 defendants confined to House Arrest as imposed by the Court

•

A total of 553 days were served by defendants on House Arrest in lieu of incarceration.

Had these persons been incarcerated in the Chaves County Detention Center, the city would have incurred a cost of approximately $41,475.00.

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2021 STATE LEGISLATION Previous legislation passed at the state level related to marijuana/ cannabis requires courts to recall and dispose of outstanding warrants related to marijuana possession and remove previously assessed fines and fees if outstanding or uncollected. The legislation further requires courts to expunge the criminal history of defendants having marijuana-related charges and convictions.

In some instances the court was required to re-issue certain warrants where marijuana-related charges were included with other non-marijuana charges within the same case.

•

The Municipal Court reviewed and addressed 1,195 case files affected by this legislation.

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The court identified 587 case files requiring credit/removal of fines and fees totaling $144,355.73.

The Court continues to evaluate and assess internal processes and approved forms currently in use. With the help of a summer intern assigned to the court, several forms approved for use by the New Mexico Supreme Court were identified as needing updates or revisions. Our software is able to assist in creating these forms in compliance with New Mexico Supreme Court standards.

The court performed 163 weddings in 2022

Expanding options to address issues related to behavioral health, substance abuse and homelessness

2023 UPCOMING OBJECTIVES & GOALS The court was provided monies within the fiscal year 2023 budget to replace the Municipal Court signage located at the corner of 5th St. and Richardson Ave. The court has selected the vendor and approved initial design of the signage. Work is scheduled to be completed by March 2023.

The Court began participating with 5th Judicial District Chief Judge Hudson’s Chaves County Behavioral Health Leadership Council and is actively working with elected officials from the Roswell City Council and Chaves County Commissioners exploring options to address issues related to behavioral health, substance abuse and homelessness occurring in Chaves County.

For 2023, the Municipal Court’s goals and objectives include: •

Continue to assess operations to ensure rules compliance and best practices

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Increase training and professional development opportunities for the staff

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Expand Community Service opportunities for defendants

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Expand alternative sentencing options for defendants with substance abuse and mental-health issues

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Paint interior offices and replace old and worn appliances in the employees break room

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The court began to expunge the criminal history of defendants having marijuana/cannabis related charges and convictions due to new legislation.

This included 1,195 case files.

arks Department Deputy City Manager

WE’RE HERE TO HELP

Mike Mathews

Along with overseeing the care of hundreds of acres of land, the Parks Department provided services at other City properties during the year:

Special Services Director Jim Burress

Parks Superintendent Rudy Chavez

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Roswell Museum

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City Hall & Annex

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Convention Center

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Spring River Zoo

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Nancy Lopez Golf Course

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Roswell Public Library

Fire Department Training Room

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Visitor Center

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Transit bus stops

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South Park Cemetery

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Old Yucca Rec Center

Parks Supervisor

Planted 25 new trees, removed dead and unsafe trees in the city

Robert Castillo

Services to city properties yearround for upkeep and removal

ROUTINE MAINTENANCE The ongoing upkeep of Park properties (parks/trails/sports complexes) for 2022 included, but was not limited to: •

Trees (removal/planting/trimming/stump grinding)

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Grass (watering/mowing/weed eating/fertilizing/weed control)

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Sunken Garden (weekly clean-out)

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Gopher control (setting & checking traps)

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Irrigation (installation & repair)

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Drinking fountains (repair/winterization)

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Trash (daily pick-up/removal)

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Riverbeds (clean-out)

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Graffiti removal (trails/below grades/play equipment/trees)

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Plants/Shrubs/Flowers/Cacti (removal/planting/pruning/ weeding)

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Playgrounds (mulching/rototilling/inspections/repair)

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Construction (painting/building/welding/heavy equipment operation)

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Equipment/Tool Maintenance (oil changes/greasing/ sharpening/repair)

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Parks Department educating Careers on Wheels event

2022 MAINTENANCE HIGHLIGHTS In addition to the routine care given to City parks and properties, the below items are a few of the additional jobs and projects completed by the Parks team for the year:

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Planted 25 new trees

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Removed multiple dead & unsafe trees

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Bought & transported 80 trees from Las Cruces

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Repaired brick work along downtown Main St. & at Pioneer Plaza

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Built 6 awnings & installed where needed

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Built 2 bleachers & installed at Noon Optimist

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Installed 27 new picnic tables

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Installed 15 new trash cans

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Installed 4 new grills

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Replaced stadium light bulbs at Men’s Softball Field & Noon Optimist

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Rekeyed locks at various sports complexes & the old Parks shop

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Spread potting soil at the Boys & Girls Club for their vegetable garden

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Analyzed trees on Main St. with a State of NM Urban Forrester

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Painted lines for the Football Super Bowl

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Updated inventories of all parks

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Picked up a trailer in Albuquerque for Keep Roswell Beautiful

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Installed cigarette butt ballot boxes on Main St. for the Public Affairs Department

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Gave the Sunken Garden pond a deep clean & painted the perimeter iron fence

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Installed temporary fencing, set up barricades, trash cans & stage, assisted with event breakdowns, retrieved & returned stored items for the Public Affairs Department before, during and after the UFO Festival

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Participated in a Careers on Wheels event held 9/28 & 9/29 providing job information to students at Sierra & Mountain View Middle Schools

SPECIAL PROJECTS Resurfacing of Tennis & Basketball Courts Tennis and basketball courts at Cahoon Park received some much needed TLC. The 6 tennis courts were resurfaced, painted and restriped to USTA Regulations, including striping for Pickleball play.

The 2 basketball courts were also repaired, resurfaced and restriped.

Carpenter Park Project The last phase of improvements for Carpenter Park (installing shelters, tables, grills and trash receptacles) was delayed due to the continued effects of COVID-19 related supply chain shortages. The vendor does expect delivery in early 2023, with install shortly thereafter.

The Parks Department did, however, plant new trees and oversaw installation of a new playground as part of the project.

Parks Tree Farm The department’s tree farm received a thorough cleanup in October. Trees were inspected, inventoried and tagged as to species.

Several trees were removed from the farm and replanted during the month of December.

It was a daunting task.

Training Employees were trained on locksmithing, chemical application, playground safety, and multiple types of heavy equipment. Happy to say, everyone passed with flying colors. Great job!

Parks Department employees passed multiple trainings to enhance department knowledge and safety

The department participated in Careers on Wheels in September to provide job information to students

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a n cy Lo p ez G o l f Co u rs e at Spring River 2022 HOSTED EVENTS

Mike Mathews

Special Services Director

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United States Senior Professional Tour, February 2022

Jim Burress

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(2) High School Golf team events

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All Saints Catholic Schools Tournament, May 2022

Golf Pro

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Taco Tuesday League with Los Cerritos, June, July & August 2022

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Roswell Independent School District League, June & July 2022

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UFO Festival Glow Golf Tournament, July 2022

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Glow Golf Event, August 2022

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1st Responders Fundraising Tournament, September 2022

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New Mexico Zia Seniors, September 2022

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New Mexico Spice Fundraising Tournament, October 2022

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Nissan Toy Drive with Casa Kids, December 2022

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Ball drop events using a helicopter

PRO SHOP PROJECTS

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Deputy City Manager

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Opened new merchandise vendor accounts

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Received new fountain drink machine & beverage cooler for products

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Bought new ice machine

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Started selling new products & accessories in the Pro Shop with new logo

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Painted inside areas of Pro Shop

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Lots of cleaning, fixing and upkeep all around Pro Shop and outside areas

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Cleaning & organizing cart barns

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Bought brand new beverage cart to better serve golfers on the course

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Cleaning & upkeep of parking areas and cart paths around shop

Eric Chavez

New logo for golf course with city branding for merchandise

Started first glow-golf events in July & August

Upkept course and parking lot, and repaired/replaced equipment

MAINTENANCE PROJECTS •

Removed multiple railroad ties around course, removed massive willow tree at Hole #18

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Repaired cart path pot holes & bad areas with asphalt millings

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Replaced multiple irrigation heads

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Installed water connection for Parks Dept. for bird sanctuary bench area

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Sprayed greens with nematicide, fungicide, wetting agent, fertilizer, and growth regulator

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Mowed greens, fairways, roughs and tee boxes

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Repaired multiple water leaks & water lines

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Cut cups, moved tee markers, dumped trash and raked tons of leaves

UPCOMING EVENTS & PROJECTS FOR 2023 •

New Yamaha Carts with GPS will be delivered at the end of June 2023

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All new range balls

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Host junior golf camps

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Greens & bunkers maintenance

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New Point-of-Sale system

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outh Park Cemetery Deputy City Manager Mike Mathews

Jim Burress

Cemetery Superintendent Ruben Esquivel

2022 CREATED GROWTH

REPAIRS & CONSTRUCTION

With the purchase of $10,000 worth of trees, we replaced existing trees throughout the cemetery; mulched about 100 new and young ones in this process. We also removed oldage elm trees on the property.

We made repairs to pipes outside the booster pump and added tension wire to the perimeter fence at General Douglas McBride Veterans Cemetery (about 1,000 feet).

In March, planting started of about 20 five-gallon container trees on the southeast part of the cemetery, and then proceeded with intense mowing and trimming in the preparation for Memorial Day.

COMMUNITY OUTREACH Local Boy Scouts and Girl Scouts, along with other volunteers, came out to place flags on veteran graves at both South Park Cemetery and General Douglas McBride Veterans Cemetery, where approximately 4,000 flags were placed in remembrance and respect.

Purchased $10,000 worth of trees to ensure park preservation and growth

Boy Scouts and Girl Scouts, and volunteers help place flags on veteran graves

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Special Services Director

We picked the location for the second cemetery well on the south end, south of the shop.

We began the layout of Block 72 for adult spaces. With a high demand for more burials called for, we were permitted to convert a future area for babies into an adult block instead.

IN CONCLUSION South Park Cemetery ended 2022 with 394 burials; 51 of them at General Douglas McBride Veterans Cemetery.

Also had five disinterments.

4,000 flags placed on veteran graves at both South Park Cemetery and General Douglas McBride Veterans Cemetery

ublic Affairs City Manager

Public Affairs Director Juanita N. Jennings

AWARD WINNING DEPARTMENT In 2022, the Public Affairs Department won the New Mexico Hospitality Association Top Hat Award for Outstanding Event for the city’s 75th UFO Festival, and was a finalist for both Best Digital Campaign and Outstanding Event for the 75th UFO Festival.

Public Affairs gained verified city pages, created multi-media campaigns for city departments and planned the UFO Festival

VISIT WIDGET LAUNCH

Facebook & Instagram Blue Check Mark Verifications for social media pages verified

The Public Affairs team launched a new app for iOS and Android devices to promote local tourism businesses in our community. The app displays tourism attractions and includes some interactive features to give the visitor an extended stay. It provides visitors the options of See, Play, Stay, Events and Tours. The Tours section highlights various murals and a Roswell Hidden History series. Another interactive component includes Challenges. This feature was designed as an Alien Scavenger Hunt throughout the community. The other neat feature is the notification enabling us to send push notifications to all who have downloaded when a special event is taking place.

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NEW MEXICO TRUE TOUR The City of Roswell hosted the State of New Mexico True Tour for the SE Region at the Roswell Convention Center, which launched the Co-Op Grants that local businesses could take part in. It was also an opportunity to show all Roswell has to offer to the New Mexico Magazine and other distinguished state tourism staff.

NEW MEXICO CO-OP GRANT AWARD •

Social Content Package for 12 months for SeeRoswell

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Texas Monthly Print Display

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Texas Monthly Digital Sponsored Content

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Phoenix Magazine Print 3x plus Digital ads

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West Texas Digital Out Of Home (OOH) for 12 weeks – This was 6 more weeks than last year!

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Phoenix Digital OOH for 12 weeks – Again, 6 more weeks than last year!

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El Paso Digital OOH for 12 weeks – NEW

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Search Engine Optimization/Social Engagement Measurement content for SeeRoswell

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LuckyTamm Digital Marketing: UFOFestival.com, SeeRoswell.com, FlyRoswell.com – redesign, tracking and build

New Mexico True Tour

Overall, NMTD contributions included $135,631.13 and the City of Roswell contributions were $67,815.57 all of which was paid out of Lodgers’ Tax and met the state statute requirement.

The economic-impact estimate for the UFO Festival weekend was $2,192,491.47

The UFO Festival collaborated with 34 organizations during the 4th of July weekend

2022 brought big updates to three tourism-related websites with redesigns

SPECIAL EVENTS Planned and executed the following events that included all marketing elements of radio, billboard, décor, posters, invites, programs, social media, paid social media and informational sheets.

• • • • • •

UFO Festival in partnership with 34 other community partners Job Fair w/EDC x2 National Night Out in collaboration with Roswell Police Department Night of the Living Zoo PEER Week Processed multiple special event permits and requests for external organizations throughout the year to support the community and tourism!

2022 UFO Festival committee

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UFO FESTIVAL 2022 •

The City of Roswell put on 19 out of the 34 citywide events for the UFO Festival.

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For this year’s festival, we focused on high-quality family activities and entertainment.

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We collaborated with at least nine organizations and/or businesses within the community.

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The advertising and publicity expenses incurred by the city were an overall advertising investment for all of the collaborators.

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Some items purchased will be used for future UFO Festivals as well as other events and some of the expenditures will not need to be purchased again for a long time.

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The total investment to the city was $212,638.13. The economic-impact estimate for the UFO Festival weekend was $2,192,491.47.

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The economic impact spent on Food and Beverage was estimated at $1,148,895.00.

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The economic impact spent on commercial lodging during the week of UFO Festival was $767,957.97.

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Gross Receipts Tax for the month of July 2022 was $56,826,218.76 for Accommodation and Food Services, Arts, Entertainment and Recreation and Retail Trade Sector.

SURVEY DATA In an effort to obtain information about visitor demographics and geographic segmentation, Public Affairs created a survey for attendees of the festival this year. With this survey we are able to determine ZIP code, overnight stays and average dollars spent on food and beverage.

The majority of the people who completed surveys were from out of state or other cities within New Mexico. Among the participants, 24% of them were from Roswell or surrounding cities, including Dexter and Artesia.

IMPACT The chart to the right is an estimation of direct and indirect impact on the economy using the economic-impact calculator provided by the New Mexico Tourism Department.

The calculator uses ticket sales, number of attendees, length of event, estimated spending on food and lodging and other variables to generate an economic-impact estimate.

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OUR COMMUNICATION & MARKETING EFFORTS Enrichment Services Public Program Guides: Produced the summer, fall and winter/spring guides for Spring River Zoo, Roswell Recreation & Aquatic Center, Roswell Museum and Roswell Public Library. City of Roswell Annual Report.

GRAPHIC DESIGN We continue to produce top-notch graphics that communicate to our locals and visitors about the many department public programming opportunities and services the city has to offer. During 2022, we created 1,292 graphics for web, social, billboards and print!

PUBLIC INFORMATION OFFICE •

Write and/or edit news releases and features that are issued to the media and posted online regarding a wide variety of topics (from crime investigations by RPD to enrichment events at recreation facilities, the zoo, library or museum to street projects, as a few examples) for multiple city departments. In 2022, approximately 145 news releases were issued.

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Research and respond to media inquiries on a daily basis, including evenings and weekends as needed.

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Conduct television and radio news interviews or arrange for city officials or department representatives to be interviewed.

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Social-media posting to City of Roswell, Police Department, Fire Department and other city department Facebook pages.

In addition, posting to city Instagram and Twitter accounts.

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Create news items for city website and edit and update information throughout website for various departments.

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Answer citizen questions and requests through social media, email and phone calls.

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Review/edit/collaborate on graphics and videos produced by Public Affairs.

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Monitor media reporting (newspapers, radio, TV, online) and information being put out by outside news sources on social media regarding city topics. Address any inaccurate information.

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Review and edit internal and external documents.

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Review and monitor police and fire calls/incidents to be prepared for media inquiries and to notify City Council and administration of significant events. Be on scene of incidents when necessary.

MULTIMEDIA PRODUCER/VIDEOGRAPHER Videos: • • •

1,121,665 views in 2022 8.6k hours of watch time 173 new YouTube subscribers

150 videos created and produced in 2022

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Produced over 1,200 graphics & gained over 1 million views in 2022

TOP FACEBOOK POSTS

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KEEP ROSWELL BEAUTIFUL PROGRAM (a division of Public Affairs) Keep Roswell Beautiful (KRB) is an official program of the City of Roswell, NM, an affiliate of Keep America Beautiful and is grant funded by the New Mexico Tourism Department Clean and Beautiful program. KRB seeks to inspire and educate Roswell residents to take action every day to improve and beautify our community, and exists to make and help lead programs, events, and projects that lead to beautification, information, and a cleaner and less wasteful Roswell.

JULY 2022 - JANUARY 2023 Total Cleanups

Total lbs Picked Up

Total Miles Roadways Cleaned

Total Miles Waterways Cleaned

Total Acres Cleaned

Total Signedin Volunteers

Total Volunteer Hours

In-Kind Value of Volunteer Time

4

31,895.68

4.5

1

60

141

316.89

$9,490.86

2022 STATISTICS In-Kind donations: •

$10,446.28 total value for in-kind donations tracked in two categories:

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$5,333.34 free media, which includes 95 free ads from Roswell Daily Record and free promotion by local radio stations.

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$5,112.94 value for tangible donations to Keep Roswell Beautiful tracked. Donations included 800 boxes of LED lightbulbs from Xcel Energy, food and food gift cards by Hispano Chamber for the Fall clean-up, coffee from Stellar Coffee Co, as well as 800 packages of seeds to give away.

KRB Empowering Youth Cleanup Fundraiser Program: •

10 local youth groups have participated to clean a public area (park, neighborhood, etc)

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174 youth worked doing the cleanups, 21 adults volunteered to supervise and help cleanup

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447 hours total worked by participants that picked up 2,061.22 lbs. of trash (over a TON!)

A few purchases so far to support grant-funded projects:

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“KRB Clean & Beautiful To-Go Cart” – a 12’x6’ utility trailer has been purchased, which will be custom wrapped to promote the KRB program. Included 2 wheel lock boots, and ball-hitch lock

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1,500 branded tumblers with lids (made of compostable wheat) purchased for youth/public education, program promotion, and volunteer incentives for cleanups

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1,000 foldable shopping totes purchased for youth/public education, program promotion, and volunteer incentives for cleanups

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1,000 branded reusable shopping totes purchased for giveaway/incentives for Arbor Day & cleanups

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Tree faces for litter-prevention campaign (#LeafNoLitter Nature is Watching You!)

VOLUNTEER PROGRAM •

529.2 volunteer hours tracked June 30, 2022 – January 13, 2023

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$15,849.54 value (calculated at $29.95 per hour as per 2022 Independent Wage Sector hourly value of volunteer time.)

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There are currently 22 groups/businesses who help provide volunteers for various city events or projects.

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The Volunteer Local Intake & Management System is now fully branded to blend seamlessly with the City of Roswell website (roswell-nm.gov), and all volunteers from 2021 have been added to that database. All online volunteer applications now are managed through this system/service.

PEER MISSION PILLAR MONTHLY AWARDS There were 78 nominations submitted for the monthly PEER Mission Pillar Award from January through December 2022. Twelve of the nominees were selected – one each month – and presented with their awards. Photos of the presentations were taken and details were shared on the City of Roswell Facebook page.

During PEER week there were 10 sponsors who donated raffle prizes and free items for all City staff.

5 raffle prizes were donated (valued at $420) to be given away – one each day during PEER Week.

Sponsors for the raffle were Albertsons (S. Main), Antigua’s, Peggy Krantz, Roswell Nisson, and Stellar Coffee.

5 “perks” were offered to ALL City employees by sponsors – one perk each day – which included free coffee, free latte, free fruit drink, free admission, and more. Sponsors for perks included Stellar Coffee, Starbucks Coffee, Bahama Bucks, UFO Blacklight Spacewalk, B’wiches.

The FY23 PEER Gala is in planning stage, but already we have donations of 7 prizes with a total value of $400, with additional prizes already promised.

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o swell Co nve n t i o n Ce nter Public Affairs Director Juanita N. Jennings

Facility Operations Supervisor Zachary Lujan

ACCOUNTING •

Created revenue-tracking systems for facility.

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Organization of Square point-of-sale system and creation of items within to track sales.

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Refined bar operations by utilizing Square tracking for items sold as well as worked on the operational success of bars by working with operations on event execution. Proper inventory management in place to prevent overstock of items.

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Daily cash handling, report retention, and deposit procedures have been organized and standardized. Menu pricing review with F&B department.

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Monthly deposit reconciliation procedure in place.

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Full review of FY2023 budget and monitoring of sensitive line items. Collaborate with team and Director on trimming down unnecessary expenditures as well as ensuring cost-control measures are being followed.

SALES •

Conducted a deep dive into files for events that are upcoming for 2023.

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Developed a better filing system in Z Drive to track events.

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Ungerboeck training started; this industry standard program will help in the organization of operations for facility.

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Hosted Sphere’s Bubble Show, 4 in total, for community enrichment.

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Hosted 1st Cumbia Festival for community.

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Created a database of clients that hosted or are looking to host events at the Convention Center.

Will utilize this for sales prospects in the future.

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STAFFING IN 2022 •

General Facility Operations Manager

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General Facility Operations Supervisor

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General Facility Operations Specialist

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Chef (2)

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Sales Manager

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Accounting Manager

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Youth Challenge assist with setup and tear down of events

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Temp staff from outside agencies

OPERATIONS •

Cleaned and organized store rooms to help ensure event items are readily available and easy to find

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Transfer Fire Box to Facilities Department

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Transfer lawnmower to Parks Department

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Install New Water Softener

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Bio-Human waste spill kits

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Large spill kit

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3/8 drawn machine

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Pistol pack drawn machine

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2 lifting offices desk

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1 admin desk

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6 office chairs

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2 new positions for chandler center with power

•

HVAC repaired

•

Dais remodel

•

Warrantee maintained stacked oven

•

Concessions cart

•

Shop-Vac

•

Hotdog warmer

•

Staff certification

•

Leadership New Mexico

•

Defensive driving

•

CPR

•

Way to serve

•

Serve safe

•

Food handlers

•

Annual inspection

•

Health (kitchen)

•

Back of house new flooring

•

Fire extinguish

•

Back of the house doors and walls painted

•

Fire suppression

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KITCHEN •

Hiring of two chefs to operate in-house catering menu options.

•

Review of catering menu and revamping of offerings after hosting various events.

This editing will help to ease operational success.

•

Hood vent and fire extinguisher inspection was conducted, both passed.

•

New equipment – tabletop fryer, not functional for large events/food item quantity.

•

New equipment – Concession cart that will provide a better visual appeal to guests when purchasing snack items.

•

New equipment – stand of reach in cooler. This item has been useful in storing items and bar operations.

•

New equipment – Popcorn maker, hot dog machine, nacho cheese dispenser, pretzel machine, and popcorn machines.

•

New machine – Electric slicer for kitchen to better prepare portion-controlled food items.

•

Organization of dry storage, walk-in and freezer, glass/ plate ware store room, upstairs storage, and finishing kitchen.

•

Hosted citywide luncheons to entice city populace and business leaders to attend so that they can have a chance to sample the chef’s cooking.

•

Deep cleaning of kitchen areas, inside ovens, carts, racks, and dish pit.

•

Assist Operations team with the setup and tear down of events.

46

The Roswell Convention Center created a revenuetracking system for the facility

Highest month in revenue for the Roswell Convention Center was December of 2022

isi tor Cen ter Public Affairs Director Juanita N. Jennings

Guest Services Supervisor Amanda Dickerson

THE ECONOMIC DRIVER The Visitor Center provides hospitality to tourists and is an economic driver that promotes local, state attractions, events, and provides information and resources to visitors and the local community. It is the official shop for the City of Roswell and its trademark-branded merchandise.

The Visitor Center is part of organizing and collaborating on statewide tourism initiatives and also supports special events organized by the City’s Public Affairs team.

GUEST MONTHLY VISITATION Roswell Visitor Center had an increase of 21% in visitation from the previous year 2021, with 10 months of the year of 2022 showing an increase of guest visitation numbers, with a total of 6,279 more guests than the previous year and 29,640 more guests than 2020, which is during the pandemic period. It goes to show that tourism is coming back, showing a positive impact on our community.

Gained a 21% increase in visitation from the previous year

With a 27% increase in revenue that is generated back to help support cityfunded projects, we help the community

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VISITATION BY LOCATION Location

Increase

Roswell

51%

New Mexico

26%

United States

14%

International

448%

Location

Decrease

Unknown

86%

86% decrease in visitors of unknown orgin. Which is attributable to better training in data collecting and customer service.

Visitor Center employees hand out free donuts on National Donut Day in November

TOP 10 STATES By attending tourism shows like Travel & Adventure Show and American Bus Association (ABA) Conference we have seen an increase of visitation in the areas we attended, which make them our top 3 states with the most visitors, Texas, California and Colorado.

With continued promotion of Roswell in these areas we hope to see 2023’s numbers increase and expand to areas where we don’t have any marketing. Promoting Roswell, our local attractions, tourism and businesses at these shows and conferences has been a huge success in bringing in out-of-state visitors, which helps with GRT. Attending the breakout sessions about tourism is a wonderful way to learn about tourism trends and different ways to help grow, expand and implement new training ideas.

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Texas

3,822

California

1,081

Colorado

702

Florida

667

Arizona

586

Oklahoma

400

Illinois

329

Washington

318

Ohio

290

Georgia

248

ZIP CODE DATA Staff-collected data shows a total of 12,665 zip codes collected from visitors, showing an increase of 25% from previous year. With an average of 3 visitors per zip code entry.

CITY OF ROSWELL BRANDING The Roswell Visitor Center is the official trademark store for the City of Roswell brand. The opening of the Visitor Center Store has been a wonderful addition to the tourism needs of our guests.

As we follow the trends of other Visitor Centers selling items, we have just made it our own with selling the official trademark City of Roswell brand. 2022 was our biggest revenue year so far with a 27% increase in revenue.

Proceeds go back into the City to help support other Cityfunded projects.

49

This graph shows most popular items sold throughout the year in-store and online. SeeRoswell online store had a 7% increase with 9,600 visitors, 594 more online visitors than last year.

Online sessions increased by 7% with a total of 10,335, a total of 721 more views than last year.

Couple from Arizona taking a photo in the Roswell Visitor Center during the UFO Festival in July

COMMUNITY CALENDAR, SEEROSWELL & VISIT WIDGET Roswell Visitor Center inputs community events into our Community Calendar, SeeRoswell Calendar and VisitWidget Mobile App. With an increase of 106% in listed events, these important resources help get information out to our local community and also to Roswell visitors. The VisitWidget App launched June 1, 2022, just in time for UFO Festival, which helped with getting important information out to visitors, like event times, UFO Festival map, updates, places to stay, restaurants and other local information.

50 50

ecreation D ep a r t m e nt Public Affairs Director

Recreation Director

Juanita N. Jennings

Colette Hall

OUR MISSION TO THE COMMUNITY The recreation needs of the community of Roswell continue to grow and evolve.

The department is constantly learning and seeking out what is essential to the residents of Roswell when it concerns their recreational free time.

To ensure the Recreation Department continues to meet the public’s needs, we recognized the importance of having a plan in place, so we initiated the strategic planning process to guide the work of the department over the next five years. A facilitator was retained to work with the Recreation team to create a five-year strategic plan.

The plan aligns with our vision to inspire a happier, healthier community to live, learn and play with a mission to develop and deliver healthy, high quality, affordable, and relevant recreation opportunities through a variety of programs that promote a fun, safe and positive community environment for all.

Work Orders

2022

Recreation and Aquatic Center

132

Adult Center

40

Ballfields

10

Splash Pads

8

TOTAL

190

New sign added to the Roswell Adult Center

Fun All Year Long

2022

Recreation facilities where the fun happens

2

Days and hours of fun for the year at the facilities

360 days, 6,280 hours

Sports facilities where more fun happens

9

Number of youth having fun on the sports field

3,631

Yearly full-time employees providing fun

10

Yearly part-time employees monitoring fun

81

Annual revenue from those desiring to have fun

$522,180

Annual attendance of those having fun

105,129

Number of memberships sold for continuous fun

1,836

Revenue increased from by 46% and attendance by 163% in 2022!

Total revenue for 2022 was $522,180, a 46% increase from 2021

Total attendance in 2022 was 105,129, a 163% increase from 2021

190 work orders placed

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SERVICE We are public servants serving the recreation needs of our community.

RECREATION DEPARTMENT •

Five-year strategic plan created

•

Alex Diaz hired as the new Recreation Manager in January

•

Better communication practices with local sports leagues established

•

Our Youth Sports recreation league entered into a partnership with Game Changer for better communication with coaches and parents

•

Became members of the National Alliance for Youth Sports (NAYS)

•

Alien Chase had over 300 participants and 65 attended the outdoor movie event

•

Held the first-ever Light Up the Night 5k at Cielo with 25 registrants

•

Helped coordinate RISD’s Roswell Games of track and field events, which has over 450 elementary and middle school kids

•

Two staff members attended the National Recreation and Parks annual conference in Phoenix, AZ

•

Four staff members attended the New Mexico Recreation and Parks annual state conference in Hobbs, NM and our Recreation Manager Alex Diaz was a featured speaker

RECREATION We ensure we are accessible by offering relevant, affordable and fun facilities and programming.

RECREATION CENTER •

Offered 58 instructional classes with 277 participants

•

Youth Basketball had close to 800 participants

•

Youth Volleyball had 107 participants

•

Youth Soccer had 131 participants

•

Adult Volleyball had 73 participants

•

Adult Basketball had 68 participants

•

Hosted RISD’s annual Egg Drop for 60 students

•

Camps had their strongest participation with waitlists accommodated

•

Facilitated an overnight lock-in for Dexter High School

FAMILY We offer something for everyone in the community – the community is our family.

52

FUN We value play and fun in the Recreation Department.

AQUATIC CENTER •

Seven special events were held along with numerous lifeguard instruction classes

•

Fourteen end of the year RISD field trips brought over 400 kids to the center

•

Taught swim lessons to over 150 kids

•

Added two additional water aerobics classes

•

Two new Aquatic Specialists joined the team

•

Lifeguards converted to city employees

•

Summer monthly free swims were at full capacity

•

July was the best revenue month since the center opened

•

Four new Certified Pool Operators on staff

•

Lifeguards made close to 50 saves

PROFESSIONALISM We are respectful, ethical, fiscally responsible.

ADULT & RECREATION CENTER •

An Awesome Tagline was developed: The recreation spot for active adults, keeping you forever young.

•

Opened M-F starting January 1; before this it only open on Wednesdays

•

37 classes were offered in 2022 of which 15 were fitness and 22 were instructional classes

•

Stained Glass class, Senior Workout, Stretching and Line Dance classes were the top attended classes

•

14 Special Events were offered from May to December, Trivia and Clue were a hit while dances and luncheons did not do as well

•

Billiards remains very popular

•

Building enhancements included a wonderful new sign added to the front of the building, new flooring and remodeling to room 27, and the start of a remodel to the kitchen area in the hospitality room

ACCOMMODATING We are responsive to the recreation needs of our community.

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OUR FOCUS FOR 2023 •

Continuing to strive to be the best recreation department in the area

•

Working the strategic plan

•

Increasing programming for all areas

•

Implementing our new registration system MyRec

•

Improving special events

•

Installing a back-up generator for the Recreation and Aquatic Center

•

Installing shower stalls in the pool-side locker rooms

VISABILITY We are visionary and innovative leaders of recreation in the community.

Kids enjoying the Pumpkin Pool Patch event at the Recreation & Aquatic Center in October

-

-

54

Concessions made up 28% of yearly revenue; $113,660

July was the highest revenue month since the Aquatic Center’s opening

Recreation offered 58 instructional classes with 277 participants

37 Adult Center classes offered in 2022

55

oswell Air Center Director of Administrative Services Juan Fuentes

OPERATIONAL STATISTICS

Interim Air Center Director

The Roswell Air Center (ROW) enplaned 56,527 passengers in 2022. There was an average of 107 departure commercial flights per month connecting through Dallas-Fort Worth, Texas (DFW) and Phoenix, AZ (PHX).

Jennifer Griego

CONVERSION TO LED LIGHTING

69,702 56,632

60,217

56,527

This conversion is for Building 500 (ILEA) to increase efficiency. This project was funded by Air Center Operations Funds ($19,971.69). Project is 100% complete.

24,054

WIND CONE RELOCATION

46,519

30,011 23,589

27,690

27,643

A total of 27,643 flight operations (take-offs and landings) were completed in 2022, representing a slight decrease from 2021 traffic levels.

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On Runway 17, we relocated the wind cone. Project was funded by FAA CARES Grant 49 ($82,653.01). Project is 100% complete.

RECONSTRUCTION Full reconstruction of a portion of Taxiway A and all of Taxiway J - Funded by FAA Airport Improvement Grants 38 and 39 ($3,215,480.00), New Mexico DOT Grant ROW 20-01-01 ($107,500.00), and Air Center contribution ($107,183.00). Project completed April 27, 2022.

SOUTHEAST INFRASTRUCTURE EXTENSION PROJECT; PHASE 1 A new 14” waterline is being installed to improve water flow and pressure to the southeast side of the airport. This project supports the YO Acres neighborhood in the county and future tenants on the southeast side. Project is funded with $2,000,000 of State Legislative Capital Outlay funds through Chaves County. The project is 50% complete with expenditures of $992,180.26.

APRON RAMP REHAB; PHASE 1 Funded by FAA Military Airport Grant Program $3,187,900.

Concrete in the immediate area of the passenger terminal will be crack-sealed and repairs/replacement made where necessary. This project will begin in 2023.

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TERMINAL VEHICLE PARKING EXPANSION FAA granted $2,000,000 for this project from the Military Airport Grant Program in 2019.

The project design phase ($387,080) is complete.

Construction of Phase I will start in 2023. Total project includes creation of 148 standard and 16 handicap-parking places.

BUILDING 93 Upgrade of roofing from metal to TPO. Project funded by Air Center Operations funds ($286,021.00).

PERSONNEL The Air Center experienced significant turnover in personnel during 2022.

Open positions are posted on roswell-nm.gov. Currently an interim Air Center Director is in place while applications are accepted. Deputy Director Position is currently vacant and accepting applications.

The city filled the Air Center Operations Supervisor role along with four Air Center Maintenance Operators.

Airport Security Coordinator, Property Manager & Contract Coordinator, and Senior Administrative Assistant remained unchanged. An additional position, Senior Administrative Assistant, was added and filled to support the growing needs of the Air Center security office.

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o swell Fi re D e p a r t m en t Deputy City Manager Mike Mathews

Roswell Fire Chief Matt Miller

NEW STAFF & PROMOTIONS During 2022, we added our new Deputy Chief, Jeremy Kirkham, a New Division/Training Chief, Steve Chavez, and promoted four firefighters to Fire Apparatus Operator. In addition, we also promoted five Drivers to Lieutenants and had nine new firefighters graduate from the academy.

PUBLIC EVENTS

FEMA GRANT AWARD Roswell Fire Department was awarded $299,945.25 from the Department of Homeland Security - State Fire Marshal Fire Grant Council. This grant will be used to purchase new SCBA units for the department.

Roswell Fire Department was awarded $299,945.25 from the Department of Homeland Security

Added 11 new staff members and promoted 8 employees

10 recruits currently in training, scheduled to graduate May 2023

59

2022 ROOKIE CLASS

UPCOMING RECRUITS OF 2023 Currently there are ten recruits in training scheduled to graduate and start shift on May 12, 2023.

TRAINING

FIRE SCENES

60

Fire Response Calls

2022

False Alarms

353

Fire

303

Good Intent

69

Hazardous

112

Rescue

8

Service Call

57

Special Incident

6

TOTAL FIRE CALLS

908

EMS Response Calls

2022

Cardiac

458

Stroke

96

Respiratory

697

Seizure

339

Gunshots/Stabbings

51

MVA

454

Battery

95

Other

4,621

TOTAL EMS CALLS

6,811

Fire Prevention Services

2022

Fire Investigations

98

Inspections

699

Plan Reviews

107

Public Relations Education

26

Special Events

13

Permits Issued

54

TOTAL ACTIVITIES

997

Total Call Volume

2022

Fire

12%

EMS

88%

TOTAL CALLS

7,719

61

oswell Museum Public Affairs Director Juanita N. Jennings

Executive Director Caroline Brooks

2022 OVERVIEW 2022 was the first year the museum was open for full-time hours, 10 am to 6 pm daily, and with regular programming for the entire year since the COVID-19 pandemic.

Attendance for events was still somewhat lower in many instances as the public slowly acclimated to being active again. Memberships, however, were on the rise, growing from 399 to 482 at the close of the year. In addition after a major turnover in staff and a near halt to programming in 2020 and 2021, the year focused on reviewing and rebuilding programming and planning new exhibitions.

EXHIBITIONS A good portion of 2022 focused on the summer blockbuster exhibition Future Shock: (Re)Visions of Tomorrow, presented in connection with the 75th anniversary of the Roswell’s UFO Incident, while the latter half of the year focused on honoring the Museum’s 85th anniversary. Several collections-based exhibitions also aided with orienting the new exhibitions and collections staff to the collection.

In-loan Exhibitions Future Shock: (Re)Visions of Tomorrow, June 25 to October 30, 2022, was curated by Director Caroline Brooks and new, incoming Curator Aaron Wilder. The exhibition featured 16 national and international artists exploring humanity’s shared future and our connection to space, science and technology.

Futureshock: (Re)Visions of Tomorrow

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The exhibition included work from renowned artists Aziz + Cucher, Nicole Anona Banowetz, Kira Dominguez Hultgren, Ala Ebtekar, Wayne Hodge, Rhonda Holberton, Sanaz Mazinani, Ross Meckfessel, Ranu Mukherjee, Manuel Alejandro Rodríguez-Delgado, Tulapop Saenjaroen, Alfredo Salazar-Caro, Elias Sime, Brandon Vickerd, and Shoshannah White. Also included is the film A Machine to Live In co-directed by Yoni Goldstein and Meredith Zielke.

ROSWELL ARTIST-IN-RESIDENCE Marie Alarcón: Relocations, January 15 – February 27, 2022.

Alarcón is a multimedia artist who explores race and identity through the lens of personal and family histories.

Eric J. García: Space Invaders, March 12 – April 24, 2022, Eric J. García uses history and a graphic style to create political art that confronts our understanding of the present. For his Roswell exhibition, he examined evidence of alien encounters from the perspective of explorers and pioneers as invaders of the “New World.”

Kate Turner: Somewhere That’s Green, May 7 – July 3, 2022, Kate Turner is a visual artist and writer from West Chester, Ohio.

She uses various art making processes including sculpture, installation, film, fashion, and performance to abstract memories and experiences she has from growing up as the product of a transracially adopted child in the Midwest.

Eric Garcia installation

Yifan Jiang: Vacation, July 16 - August 28, 2022, Vacation is an exhibition of two animations by Chinese Canadian artist and Roswell Artist-in-Residence Yifan Jiang and her collaborator, James J.A. Mercer. Experiential in nature, the works in this exhibition synthesize handmade painting with hands-off digital processes, finding absurdity somewhere between the narrative and the visual. Illogical storytelling points to abstract ideas while retaining the flavor of real life.

Lauren Clay: Phantom Stair, September 10 – October 23, 2022, Lauren Clay’s installations and sculptures allude to the ethereal architecture of dreams, visionary experiences, and astral travel.

Her work often incorporates mural-sized digitally printed imagery composed from scanned enlargements of collages, constructed from marbleized paper.

Kate Turner

Wen Liu: Molting / Mending, November 5, 2022 – January 15, 2023, Wen Liu was born in Shanghai, China. Her sculptures address loss and abandonment through the modification and assembly of found materials.

PERMANENT COLLECTIONS EXHIBITIONS The following exhibitions were drawn from the permanent collection:

Wen Liu exhibit

Roy De Forest: Irreverent Magic, March 25 to October 2, 2022, De Forest is best known for his whimsical compositions of animal figures, most frequently canines, embarking on enigmatic quests across fantastical landscapes.

Fritz Scholder: Focus on the Figure, March 25 to October 2, 2022, Self-referenced as a “non-Indian Indian” with 25% being Native American ancestry, Fritz Scholder (1937-2005) became best known for his portraits of Native Americans, which helped catalyze advocacy for Native American rights and inspired an entire generation of Native American artists.

Roy De Frost

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Neat, Meticulous & Luminous: Remembering Agnes Tate, October 15 to March 19, 2023, A keen perceiver of the world around her, Santa Fe artist Agnes Tait (1894-1981) traveled extensively around the world, often depicting what she encountered through the mediums of oil and watercolor painting, lithography, and drawing. She also had a particular fondness of animals.

Prythero miniature

Decades: 1970s, January 14 to May 29, 2022, a continuation of the Roswell Museum’s look at artistic output on a ten-year basis reflecting on how artists grappled with changing times.

A Lasting Legacy: 85 Years of the Roswell Museum, October 1, 2022 to April 9, 2023, honors the history of the Museum told through vignettes contributed by multiple museum staff. Staff painted a reproduction of the Museum’s original stage in the Founders Gallery to accompany the exhibition with plans to leave the mural until the actual stage returns.

ShapeShift: Abstracted Geometric Forms, November 19, 2022 to May 14, 2023, Centuries before geometric abstraction became one of the visual languages of Modern Art, Indigenous Americans employed minimalist and expressive shapes in their designs. ShapeShift explores this history of approaches to the use of stylized shapes in art from the 19th Century to the early 2000s.

The Roswell Museum’s revenue for 2022 was $681,217

THE PERMANENT COLLECTION With the approval of the Board of Trustees, the Museum accepted 11 donations of works made by New Mexico artists: •

Albuquerque artist Alan Payne Radebaugh donated 4 paintings and a drawing of his work.

•

Susan and David Hill donated three paintings by Sam Scott and a drawing by Steve Catron.

•

Margaret Mayer donated a painting by Clinton Taylor Meigs.

•

William Atha donated a rare still life painting by Peter Hurd.

Two Summer Interns, funded by the RMAC Foundation, provided collections assistance for 10 weeks. Work focused on collection inventory to update records and conduct condition reports, as well as accessioning of works from the Agnes Tate and Doris Cross Collections that were donated in 2020/2021 and physically acquired in 2021 and 2022.

A Roswell Museum summer intern assesses and updates inventory records

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CLASSES, PROGRAMS AND EVENTS Future Shock: (Re)Visions of Tomorrow The summer exhibition, Future Shock: (Re)Visions of Tomorrow, prompted several supporting programs, including a Members Opening Party, Roswell Symphony Orchestra-sponsored chamber performance, a Happy Hour, a performance by artist Nicole Anona Banowetz, an online artist discussion series called Tomorrow Talks, film showings and extended summer hours.

Gratton Workshop A two-day Gratton Workshop was held in June titled “Creating Character with Cast-Off Materials” led by Belen, New Mexico, artist Laura Wacha.

Ceramic Classes Ceramics Classes continued to increase in participation over the year, although attendance was still lower than pre-COVID numbers with 50 to 65 adults and 11 children per quarter compared to 75 adults and 20 children. Other classes and workshops held included copper enameling, nature sketching, and introduction to ukulele.

Second Saturdays Second Saturdays continued to be a popular offering with free, family-friendly art activities, a planetarium show and free museum admissions for local residents on the second Saturday of each month.

Movies Under the Moon In addition to the normal line-up of shows, the Goddard Planetarium hosted two Movies Under the Moon outdoor films and a presentation by hologram artist Eric Leiser.

Roswell Science and Art Festival The Roswell Science and Art Festival was held on Saturday, October 8, the third of such festivals and the first since the pandemic. Kate “the Chemist” Bieberdorf headlined with a chemistry stage performance followed by a balloon rocket workshop with Roswell High School and Early College High School students. The festival also included hands-on science activities with New Mexico Military Institute cadets and art and science activities and demonstrations with local and regional non profits, clubs, agencies and educational groups. The event was sponsored by Xcel Energy and the RMAC Foundation.

Holiday Artisan Market The Holiday Artisan Market returned for a second year. The Market is a juried contemporary art and craft show and sale held at the Museum for the month of December presented in partnership with the RMAC Foundation and the Pecos Valley Potters Guild.

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Family After Hours A free evening of hands-on visual and performing arts activities, presented by RISD’s Arts Connect staff at the Roswell Museum, was held in April and October to just over 1,500 visitors. The strategic partnership enables outreach to local students and their families to encourage art-making and museum visitation as a family activity.

Museum Rededication December’s Second Saturday tied into a Holiday Open House and Museum Rededication in honor of the 85th anniversary of the original dedication in December 12, 1937. The dedication was presented by Mayor Tim Jennings and Museum Director Caroline Brooks and was accompanied by the unveiling of a miniature of the original Museum building by Albuquerque artist Tim Prythero commissioned by the RMAC Foundation. The Museum’s anniversary was further celebrated with a birthday party on October 6.

ADDITIONAL ACTIVITIES In 2022, the New Mexico State Legislature provided $369,000 in capital outlay monies to accompany the $340,000 contribution of state tourism dollars in 2021, both in support of Museum Improvement Projects. Phase 1 improvements focus on completion of a facilities master plan to guide current and future facility needs and renovations, move of the Museum Store to the front of the museum to increase visibility and revenues, and lobby renovations for a more welcoming environment and improved flow. The phase also includes flooring updates in public spaces and exterior signage additions. An agreement was signed with Huitt Zollars Architects for coordination of Phase 1 work.

Outdoor entrance improvements will also be identified and carried out, funding dependent. Phase 2 will focus on conversion of the old Museum Store space to a Family Gallery for which additional funds will be required.

A new Mural by local artist Larrybob Phillips was installed in the Museum’s courtyard and dedicated in June at the Members Opening Party for Future Shock. Funding was provided by a grant through Keep Roswell Beautiful. The Museum was also Yarn Bombed in preparation for the UFO Festival crowds by local craftspeople.

The Museum began publishing printed Newsletters again in October 2022. Lack of a print budget and temporary closure prohibited printing during the pandemic. A monthly digital version had started in 2021, but failed to reach all audiences. The new version is smaller in size to save costs and links back to the website for more details. The newsletter serves not only as a device to connect with members about current offerings, but also an important archival record. The museum had previously printed newsletters without interruption since 1947.

The Museum had three aged HVAC units replaced. A fourth unit, for the Planetarium, did not arrive with the order, which was placed 9 months earlier, and is anticipated for replacement in 2023.

The Strategic Plan for 2023-2028 was initiated in October 2022 with three staff- and board of trustee-attended workshops. The process, which will include an opportunity for community feedback at the Members Open House on March 3, 2023, will conclude in spring 2023.

Operations Manager Amber Smith received the City’s Mission Pillar Award for November 2022. The award recognizes one City employee per month whose exemplary work exhibits the City’s core values of accountability, communication, excellence, integrity, and/or teamwork. Recipients receive a certificate, City pin, $50 gift card and 4 hours of paid leave.

66

o swell Po l i ce D e p a rt m ent Deputy City Manager Mike Mathews

Roswell Chief of Police Philip Smith

POLICE CHIEF’S GREETING Welcome to the Roswell Police Department’s 2022 Annual Report. We have had a number of notable accomplishments this year, which would not have been possible without the dedicated support of our citizens, elected officials and city management.

Our teamwork in 2022 led us to many notable accomplishments in servicing our community. Even though we did see a minimal uptick in reported Part 1 Crimes, the remarkable reduction in Part I Crimes during the time period of 2014 to 2022, is still at an eye-popping 53%.

The Part 1 Crime reporting increases in both 2018, and now 2022, cannot undercut the positive progression of downward-heading crime numbers, which has been consistent now over almost a decade.

The expansion of the RPD Traffic Unit, re-deployment of the School Resource Officer program, and the re-acquaintance with AXON as our Body-Worn-Cameras provider has provided even more stability and efficiency to our Community Policing service delivery. We are, as an agency getting close to our first required audit for National Accreditation through the Commission of Accreditation for Law Enforcement Agencies (CALEA).

We are happy to announce the Roswell Police Department is at full manning, and has been graciously afforded funding by our community, city management, and elected officials for an additional 5 sworn positions. By the end of 2022, we have almost filled the 5 new positions. We plan to ask for an additional 5 positions in the year 2023, which will bring our sworn manning to the total of 104. Our use-of-force incidents has been reduced from 94 in 2021 to 74 in 2022.

I remain forever grateful to our amazing police department and community for their tremendous efforts in supporting us and our mission here in the City of Roswell. The need to have the community involved in protecting our community is beginning to gain a foundation and expand. Neighborhood Watch, now features participation from 51 caring/vigilant Roswell neighborhoods, this number is an increase from the original days of old, numbers of 3 to 10 neighborhoods.

I want to express what an honor and privilege it is to serve as your Chief of Police for the last 9.5 years. We at the Roswell Police Department are very fortunate to have so many caring serviceminded members in our agency. Those individuals and their selfless nature created the opportunities for our many accomplishments. I must reinforce the adage that all accolades belong to the members of the Roswell Police Department and those community members who support us. We have truly built a premier law enforcement agency in the State of New Mexico both culturally and professionally. I would measure our agency against any other in the United States.

God bless each of you for supporting our men and women who work every day to provide you most efficient and caring police service possible. I look forward to continuing the successful relationships and partnerships we have formed while making Roswell a better community to live in and visit.

Philip A. Smith Jr. Ph.D. Chief of Police, Roswell New Mexico

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ANNUAL CRIME STATS Crime Categories

Homicide

Rape Robbery Assault Burglary Larceny MV Theft Total

9

50

29

811

218

1,024

163

Received 5 new sworn positions during 2022, and plan to recruit more in 2023

2,304 total crimes reported in 2022, but overall crime has been decreasing since 2014 by 53%

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2,304

PATROL DIVISION Category

Day Shift

Swing Shift

Midnight Shift TOTAL

Dispatched Calls

21,544

18,547

11,841

51,932

Incident Reports

2,497

2,034

1,186

5,715

Supplemental Reports

1,599

1,426

1,144

4,169

Self-Initiated

2,234

1,453

3,274

6,961

Warrant Services

747

513

526

1,786

Probable Cause Arrests

410

462

317

1,189

Summons/Warrants Obtained

219

189

181

589

Traffic Stops

1,828

2,514

3,912

8,254

Moving/Parking Citations

2,091

1,146

826

4,063

Accident Reports

819

424

94

1,337

FI Cards

7

7

32

46

Open Doors

165

247

332

744

Marijuana/Paraphernalia Fines

15

25

27

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Total Arrests

992

919

719

2,630

Arrest Citations

147

144

68

359

TOTAL ACTIVITIES

35,314

30,050

24,479

89,843

SUPPORT/RECRUITING DIVISION The Recruiting Division had another productive year for 2022 as we hired 20 new Officers and Service Aides for the year. We had a total of 69 recruit applicants and 20 of them were hired. The division had 9 lateral applicants for the year and 3 of them were hired. 4 Police Service Aides were hired. Additionally, 4 Police Service Aides made the transition to recruit officer. At the end of 2022, the Roswell Police Department has 7 unfilled positions.

ROSWELL POLICE DEPARTMENT SWAT

Month

# of Call Outs

January

--

February

1

March

--

April

3

May

3

June

3

July

3

August

2

September

1

October

2

November

--

December

4

TOTAL

22

RPD SWAT had 11 full-time activations and 11 SWAT light operations in 2022

During the evening of Halloween, Officer Kidd, Sergeant Reese, Officer Romero and TSU Tech Sharpe attended and participated with the Waymaker Church for its Trunk or Treat Festival.

Hired 20 new officers and service aides in 2022, and 4 service aides transitioned to recruit officers

69

PROPERTY/TECHNICAL SERVICES UNIT Task

2022

Task

2022

Search Warrant

344

Guns

436

Nightly Call-Outs

209

Drugs

1124

Daily Call-Outs

217

Sent to lab

860

Items Processed

106

Cash Deposits

0

Photo Arrays

108

Money deposited

$0

Test Fires

170

Transferred

51

Trainings

58

RTOW/RETO

756

Phone Extractions

99

D.O.’s Executed

47

Video Enhancements

47

Total Items Dest.

7388

Items booked in

6099

Firearms Dest.

169 Items booked in

Total items dest.

Items booked in

Total items dest.

SPECIAL INVESTIGATIONS DIVISION Cases initiated, arrests made, firearms seized, Methamphetamine seized, as well as Fentanyl seized all increased from 2021.

Drugs Seized

2022

Methamphetamine

103.18 lbs

Heroin

554.5 g

Cocaine

51.6 g

Fentanyl

5,170.03 g (51,703 pills)

Currency

$123,695.50

Firearms

85

Arrests

174

Cases Initiated

441

A total $1,153,600 worth of Methamphetamine was seized in 2022

Total street value of Methamphetamine seized for 2022 - $1,153,600+ (Over 1 million dollars) Total street value of Fentanyl seized for 2022 was $517,030+

CRIMINAL INVESTIGATIONS DIVISION

70

People Crime

2021

2022

Property Crime

2021

2022

Suicides

11

8

Criminal Damage

9

5

Unattended Deaths

20

13

Larceny

24

24

Missing Persons

9

6

Burglary (residential)

41

41

Robbery

16

15

Aggravated Burglary

31

3

Aggravated Battery

31

16

Burglary (vehicle)

15

9

Aggravated Assault

20

16

UTMV

15

20

Battery

5

2

Arson

15

11

Homicides

12

7

Fraud

36

29

Criminal Sexual Contact

46

42

Embezzlement

6

3

Criminal Sexual Penetration

29

30

Forgery

7

13

Child Abuse

15

25

CYFD Referrals

102

5

Child/Adult Solicitation

3

6

Miscellaneous Cases

35

11

Child Pornography

1

2

Shootings/Weapons Violations

30

26

TOTAL

336

174

TOTAL CASES ASSIGNED

584

388

TOTAL

248

214

TOTAL CASES REFFERED TO CID

1,002

984

PROFESSIONAL STANDARDS/INTERNAL AFFAIRS Type

#

Pending Investigations

1

Internally Generated

9

Externally Generated

33

TOTAL COMPLAINTS

42

RESPONDING TO RESISTANCE AND AGGRESSION Type

Responses

Personal Weapons (hands, feet, etc).

52

Taser

21

OC Spray

1

TOTAL

74

ROSWELL POLICE DEPARTMENT K9 UNIT This year all K9 members were allowed to attend H.I.T.S., the largest K9 training class conference in the United States. They attended various classes and brought back new info to our handlers, as well as the CCSO handlers we train with weekly. Officer Wood purchased a home and sought/received donations that were given to the 5th Judicial DA Dog Foundation, which owns the funds and gave them to her for construction of a new kennel that is a permanent structure at her house. The Police Department-owned kennels were becoming dilapidated and were torn down. Any usable parts were salvaged and used to construct a kennel for Officer Schwartz, who had been crating his dog inside his home during his off time. Officers from the K9 unit assisted SID on several large operations securing drug loads, the most being an 11-pound seizure at one time. Smaller amounts were seized throughout the year as well.

Handler and K9

K9 Search

K9 Tracks

Public Relations Events

Cocaine

Meth

Heroin

Paraphernalia

Cash

8

0.2 lbs

13.0 lbs

0.51 lbs

16 items

$27,899

19

0.34 lbs

10.6 lbs

0.44 lbs

118 items

$7,350

16

0.17 lbs

20.78 lbs

0.54 lbs

60 items

$30,575

Call Outs

Vehicle

Juarez/ Kazan

3

43

Wood/ Auda

11

156

Schwartz/ Elon

9

89

Prince/ Tauron

12

90

1

50

0.51 lbs

1.8 lbs

0.18 lbs

71 items

$3,107

TOTAL

35

378

3

93

1.22 lbs

46.18 lbs

1.67 lbs

265 items

$68, 931

2

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o swell Pu b l i c L i b ra ry Public Affairs Director Juanita N. Jennings

Library Director Enid Costley

OUR COMMUNITY BUILDER Urban planners seeking to stabilize neighborhoods are focusing on the critical role that “third places” can play in strengthening our sense of community. Third places is a term coined by sociologist Ray Oldenburg and refers to places where people spend time between home (“first place’) and work (“second place”). They are locations where we exchange ideas, have a good time and build relationships. ...Oldenburg notes, the most effective ones [third places] for building real community seem to be physical places where people can easily and routinely connect with each other.

Taken from “Third places as community builders” by Stuart M. Butler and Carmen Diaz (Brookings.edu).

In 2022, the Roswell Public Library had 82,085 visitors who borrowed 53,342+ items

2022 VISITORS 82,085 Total Visitors

72 72

•

Borrowed 53,342 Items

•

Requested 255 Items from Another Library

•

Asked 11,899 Reference Questions

•

Attended 295 Programs

•

2,197 Applied For A Library Card

SERVICE IMPROVEMENTS •

Began offering “Be a Super Reader Program” to encourage children to read 1,000 books before entering kindergarten.

•

Begin offering a weekly Bilingual Mother Goose Storytime for young children.

•

Offered a weekly Wednesday Preschool Storytime, and Thursday morning Music and Movement Program for 3 to 5 year old children.

•

Developed several Hobby Kits for people to check out.

•

Used Emergency Community Connectivity Funds to offer Hot Spots.

•

Created a new user friendly interface for the Library Catalog.

•

Provided more electric books and audio book recording by joining a consortium.

•

Expanded library hours and days open to seven days a week.

•

Hosted a writing contest with the Roswell Hispano Chamber of Commerce and the Roswell Library Foundation.

•

Over 400 kindergarten bags were created and delivered to Roswell Schools with the assistance of Altrusa and Roswell Library Foundation

Began to offer new programs such as Be a Super Reader and weekly Bilingual Mother Goose Storytime events

FACEBOOK •

5,051 Facebook Page Visits

•

434 Facebook Likes

•

640 Facebook Posts

•

5,090 Facebook Post Likes

•

678 Facebook Post Comments

The Asi se Baila Ballet Folklorico was featured on the Roswell Public Library Facebook page during the Día De Los Muertos Event with the Roswell Hispano Chamber of Commerce.

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BUILDING IMPROVEMENTS •

Created three play and learn areas in the children’s area using General Obligation Bonds and Gift from the Roswell Library Foundation.

•

City of Roswell Engineering Department made entry improvements to the north and west sides of the Library.

•

American Rescue Plan funds were used to purchase air filters or Halo Filters.

•

Library Computers updated using General Obligation Bond Funds.

•

Gift Funds were used to make improvements in the Library Park, which included a new concrete pad, fence and paved parking area for staff.

•

Installed a Storywalk with gift funds from Dale and Gerri Evan.

•

Two compressors installed by the City of Roswell Facilities Department.

•

Installed new flooring in the southwest corner of the Library using funds from a sale of property in Eddy County.

•

Installed a presentation system for the children’s program room, with the assistance of City of Roswell IT Department.

•

Created a presentation marque at the front desk to promote programs and services.

PROGRAMS •

304 programs were offered in 2022.

•

295 were held in the library.

•

2,517 attended the 141 programs for ages 0-5

•

2,219 attended the 92 programs for ages 6-11

•

13 attended the 1 program for ages 12-18

•

92 Adults attend the 16 programs for adults

•

3,596 attended 59 programs for all ages

•

9 program were at locations other than the library

•

Staff spoke to 1,063 people at community events.

4,000 3,000 2,000 1,000 0

READING PROGRAMS Summer Reading Program 589 children participated in 2022 486 children participated in 2021 Year-Round Reading Program 296 young children enjoyed 15,377 books 92 school-age children read 3,019 books Reading programs are done at home and are not counted with the program statistics.

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The Roswell Public Library owns 142,784 items, which includes over 120,000 books

HOLDINGS

Books

The Roswell Public Library owns 142,784 items which include:

Movies

122,684 Books 5,968 Movies 3,493 Audio Books 19 Hot Spots 10,620 Magazines, Newspapers, CDs, and other items

Audio Books Hot Spots Other 0

75

25,000

50,000

75,000

100,000

125,000

75

o swell Tra n si t Deputy City Manager Mike Mathews

Fleet Manager Becky Hicks

CONNECTING PEOPLE TO PLACES Ridership has increased significantly since June of 2022 and we are on the road to recovery from COVID-19 that began in March of 2020.

Ridership has been on the rise since June of 2022, after it had been significantly down since March of 2020 due to the COVID-10 pandemic

A YEAR OF RENOVATIONS Ceiling Replacement The Facilities Department replaced ceiling tiles in the admin office, painted the metal cross members, and completed the footwork for quotes to purchase what was needed to complete the task. They removed all of the old tiles and replaced them with new ones. This project was for the entire upstairs and offices.

• • • •

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Replaced ceiling tiles in admin office 72 hours of labor from Facilities 2 employees to complete the project External costs: $887.60

New office flooring cost $1,804.60 and 160 hours of labor from Facilities

New Office Flooring

• • • •

These floors were covered in extremely old carpeting. The Facilities Department provided us quotes and completed the footwork. They removed all the old carpet and padding, and then installed the new flooring in all the administrative offices.

Replaced admin office flooring 160 hours of labor from Facilities 1 employee to complete the project External costs: $1,804.60

Repainted Ceiling After the old fluorescent lighting was removed and replaced with new ones, there were visible areas where they painted around the previous lights it in the past. Facilities painted the entire ceiling to match.

Lobby ceiling painted by 1 employee from Facilities in 28 hours

• • • •

Painted lobby ceiling 28 hours of labor from Facilities 1 employee to complete the project External costs: $212.30

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New Kitchen for Transit This room was previously an empty area, so we turned it into a kitchen. Facilities provided all of the quotes, installed the cabinets, placed the flooring, hung the drywall and painted it.

Becky painted the cabinets in the kitchen and both her and Chris picked out the stove and table set.

• • • •

Kitchen installation 420 hours of labor from Facilities 4 employees to complete the project External costs: $5,948.44

Brand new kitchen for Transit staff installed that cost $5,948.44

Break room Rehabilitation Transit staff, the Transit Director, Transit Manager and Facilities all had a part in this break room remodel. This included removal of flaking paint, broken wallboard, patching holes and sanding walls. We installed new wallboard, painted the walls and ceiling, replaced the flooring, electrical plugs and lighting.

A break room rehaul for a better relaxing space for Transit staff that cost $6,610.85.

Everyone helped with this project

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• • • •

Break room rehabilitation 368 hours of labor from Facilities 5 employees to complete the project External costs: $6,610.85

• • • •

Exterior Zia sign External cost: $6,204.73 Building address name External costs: $16,520.07

• •

Removal of corner sign External costs: $4,108.73

79

leet Maintenance Fleet Manager

Deputy City Manager

Becky Hicks

Mike Mathews

SUMMARY OF FLEET MAINTENANCE EXPENSES BY DEPARTMENT JANUARY 2022 THRU DECEMBER 2022

DEPARTMENT AIR CENTER ANIMAL CONTROL CEMETERY CENTRAL CONTROL CODE ENFORCEMENT COMMUNITY ENHANCEMENT CONSOLIDATED DISPATCH EMERGENCY MANAGEMENT ENGINEERING FACILITIES MAINTENANCE FINANCE/CITY HALL FIRE FLEET MAINTENANCE GOLF IT LANDFILL PARKS PLANNING & ZONING POLICE RECREATION SANITATION-VEHICLE MAINT SANITATION-PAYROLL SEWER MAINTENANCE SPECIAL ELECTRONICS STREETS TRANSIT WWTP WATER MAINT & TRANS WWTP LAB ZOO

JAN 2022 2,466 678 858 1,603 1,423 492 4 375 544 15 38,885 3 35 5 18,353 12,051 2 39,835 367 86,917 3,274 2,122 41,778 22,804 5,429 9,858 3 4,033 294,212

FEB 2022 6,265 277 2,536 3,161 2,784 3,970 115 558 592 5 44,040 38 1,859 5,206 49,451 10,868 2 45,287 3,060 85,075 13,525 4,412 28,135 16,430 2,164 16,738 3 11,373 357,929

MAR 2022 1,499 222 2,772 1,023 596 41 4 2,817 1,154 5 5,715 225 3,501 5 16,045 2,600 2 16,310 13 83,740 3,581 13 18,822 3,735 782 10,104 3 20 175,349

APR 2022 152 289 82 61 267 41 4 56 180 5 7,728 421 (275) 5 2,464 5,865 2 20,491 13 23,462 143 13 2,104 3,104 100 10,907 3 115 77,802

MAY 2022 22,615 2,048 1,686 5,039 7,971 1,551 1,039 942 3,212 5 48,217 6,473 6,201 5 44,812 10,194 2 62,341 1,027 273,902 30,213 6,507 52,219 25,925 8,595 42,261 271 636 665,909

JUN 2022 31,539 13,337 68 536 5,942 289 5 4 1,306 795 449 9,423 18,460 6,713 23 34,520 9,857 31,324 340 296,919 1,015 1,428 45,837 22,765 1,231 2,352 131 536,608

JUL 2022 2,304 120 599 453 207 841 42 35 6,359 341 41,148 797 508 198 9,554 3,875 14,616 141 25,050 2,676 150 21,937 2,924 2,499 7,943 459 145,776

AUG 2022 2,420 646 2,065 1,813 345 103 67 259 1,424 11,165 2,319 2,770 10,353 3,763 25,270 1,510 42,103 11,132 1,595 15,030 6,462 988 4,505 77 148,183

SEP 2022 914 1,054 137 4,448 16 36 680 40,822 1 9,611 2,242 459 16,741 40,262 20,697 482 112 35,533 3,861 344 4,964 1,263 184,678

OCT 2022 940 638 4,957 1,111 277 519 102 594 16,267 35 306 268 7,769 348 10,113 41,859 18,658 411 15 20,052 4,748 7,593 2,553 3,001 143,134

NOV 2022 142 561 174 452 197 1,266 2,292 75 1,038 65 129 55 3,279 862 9,869 1,308 101 13,820 285 33,301 20,433 1,795 286 15,457 4,917 8,470 10,407 69 131,106

CITY OF ROSWELL COMPARATIVE ANALYSIS OF FLEET MAINTENANCE EXPENSES CALENDAR YEARS 2020 TO 2022

Fleet Maintenance Expense in Dollars

3,500,000 3,000,000

2,500,000 2,000,000 2020 1,500,000

2021 2022

1,000,000 500,000 -

Months

**NOTES: First Vehicle Services contract thru May 2022.

Purchased inventory in June 2022 $259,200.

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DEC 2022 13,392 226 2,508 660 603 1,041 5,289 3 1,137 6,783 9,649 22,500 36,959 23,997 1,138 7,635 3,104 560 5,406 2,065 144,655

TOTALS 84,648 20,096 18,442 20,360 20,627 7,848 2,617 2,397 12,747 11,594 549 268,829 28,830 35,645 6,578 212,216 70,836 111 318,648 6,757 1,069,549 70,920 59,847 15,057 304,539 120,779 38,754 127,998 283 23,242 2,981,343

olid Waste Director of Administrative Services Juan Fuentes

OUR MISSION

Solid Waste Director Abraham Chaparro

Carmello Trevino and Jose Leos. Photo credit: Juliana Halvorson

The Solid Waste Department proudly serves our residents with solid waste collection, including residential and commercial collection, Grappler pickup, Roll-Off containers and Landfill operations. The department has 43 full-time employee positions and 45 pieces of equipment to be able to run the department optimally.

With a combined budget of $5,881,784, the department strives to continue the high level of service that is expected of it with an inadequate budget.

COLLECTIONS DEPARTMENT The collections division collected a total of 39,161.75 tons of trash for 2022. That’s equivalent to one battleship and two destroyers for perspective. August was our heaviest month on record this year with a total of 4,346.37 tons collected just that month. Our lightest month was the month of February with a total of 2,834.57 tons.

Service

Total Tons

Automated

28,051.06

Grappler

6,825.34

Rear-Load

4,285.35

Roll-off

3,024.75

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Photo credit: Juliana Halvorson

AUTOMATED SECTION Our Automated section, also known as our SideLoad or Residential, drives the entirety of Roswell twice a week, resulting in 660 miles traveled in that time. This is the critical section to the core function of Collections. Requiring eight Automated Collection Operators, eight sideload trucks, and four spare trucks to utilize when their main trucks are down to be able to service the city adequately. They pick up 19,800 trash containers every week for a year total tonnage of 28,051.06 tons.

ROUTE OPTIMIZATION The Solid Waste Department is digitizing the collection routes. Working with SMA utilizing ArcGIS, the Solid Waste Department has been working on this since May of 2021.

Part 1: GPS all trash receptacles within the City of Roswell Part 2: Have a computer map out the routes (in progress) Changing Containers Challenges: Problem alleyways are selected by factors from the amount of accidents to the width of the alley becoming harder to navigate. Once identified, it is put on a list of alleys needing to be vacated. As the 96-gallon containers are ordered, those areas are assessed and moved from alley containers to curbside.

GRAPPLER SECTION Also known as our Bulk Trash section, it works five days a week picking up the bulk trash items left in the alleys and on the curb. Six Automated Collection Operators, with an average of three trucks out of eight running consistently a month, pick up the bulk trash all around the city. We have purchased one new Grappler truck this year to replace the one that was totaled. When employees call out sick in the Automated and Rear-Load operations, drivers are pulled from the Grappler section to cover. When a Rear-Load truck goes down two Grappler drivers and trucks are pulled to make sure the commercial businesses are serviced. Despite these challenges, the Grappler Section has brought in 6,825.34 tons of trash in 2022.

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Screenshot from ArcGIS. Residential containers displayed

43 full-time employees that use 45 pieces of equipment in the department

NEW GRAPPLER WITH GATOR LEHMAN Our Rear-Load section also known as our Commercial section works 6 days a week Monday-Saturday servicing the 3-yard metal containers. One Automated Collection Operator, one Sanitation Worker Sr., and two Sanitation Workers with two rear-load trucks service 1,276 3-yard containers every week.

ROLL-OFF SECTION Our Roll-Off Section is actually under Landfill, as a service we offer.

They service 20-to-30 cubic-yard metal containers that we call roll-offs, others reference them as construction containers or just large containers.

Two Sanitation Worker Sr.’s, two roll-off trucks, one spare truck and 64 containers are utilized for this landfill service.

This year saw an increase in usage for this service and the months of September, October and November saw all of our roll-off containers out for service. The Roll-Off brought in 3,024.75 tons from servicing 3,340 containers for the year. This breaks down to 14 a day, 70 a week, 278 a month and a yearly average per driver of 1,670 pulls.

83

THE ROSWELL MUNICIPAL LANDFILL The Roswell Municipal Landfill received a total of 80,756.31 tons of in 2022, that is as much as 3½ Statue of Liberties. On an average day, the Landfill receives 290.82 tons, per week 1,744.99 tons, and per month 6,979.69 tons. Utilizing 20 pieces of equipment, five Equipment Operators, one Sanitation Worker, and an Environmental Specialist working 6 days a week, the Landfill handles all the trash from Chaves County and the surrounding areas.

2022 PROJECTS •

Remodel of the Scale House

•

The major budgeted project for the Landfill this year was a new scale house. Upgrading to a high tech one.

•

Infrared

•

New Camera system

•

Digital weigh scales

•

Modernized equipment

MCBRIDE FIRE On April 12th, 2022, the McBride Fire in Ruidoso, New Mexico, ignited, leaving devastation in its wake. Burning a total of 6,159 acres, and becoming New Mexico’s deadliest fire.

On April 28th, 2022, the Solid Waste Department sent seven employees, two roll-off trucks and two roll-off bins to help with the cleanup. For the next five days, workers from Solid Waste made their way to Ruidoso to help with the cleanup.

84

Phil Sanchez, Fernando Valdez, Felipe Carrera, Matt Alvarez, Dewayne Wolfe, and Omar Vaquerano help with the McBride Fire in Ruidoso, New Mexico

Photo credit: Juliana Halvorson

CHIHUAHUITA CLEANUP Sergeant Grace Fresquez with Neighborhood Watch asked the Solid Waste Department to help out with a cleanup in the Chihuahuita area. On November 2nd, our employees got the word out to the area by helping to post flyers in the neighborhood to inform citizens of the cleanup. On November 5th, the Solid Waste Department joined members of the community, Neighborhood Watch, and Keep Roswell Beautiful (which provided cleanup supplies on-site) to help with the cleanup of the Chihuahuita District.

Photo credit: Juliana Halvorson

Photo credit: Juliana Halvorson

85

pe cia l Ele c t ronic s PRIMARY FOCUS The primary focus areas for this year: Maintain Traffic Control Infrastructure and Welcome signs entering the city.

The City of Roswell has two individuals assigned to repairs and maintenance of the city’s traffic control infrastructure.

The two employees rotate oncall duties to insure a qualified person is available to ensure an accident site is rendered safe as far as electrical hazards.

Director of Administrative Services Juan Fuentes

City Engineer Louis Najar

Special Electronics Director Richard Martinez

The Special Electronics personnel were called 80 times during 2022

WELCOME TO ROSWELL These photos above (left and middle) show some of the welcome signs entering the city with stickers and graffiti prior to clean up.

The last photo above (right) shows the cleanup we maintain on the monuments. There are a total of 5 welcome signs throughout the city that we periodically check each month.

UTILITY ONE CALL RESPONSES Locates were conducted at 4,358 different locations to identify city underground wiring.

86

58 videos provided to the Roswell Police Department to assist with investigations

pring River Zoo Public Affairs Director Juanita N. Jennings

Zoo Director John Wright

SEE TERRESTRIAL BEINGS AT SPRING RIVER ZOO! The Spring River Zoo spent 2022 as a year of new offerings to the community and tourists. We have added a butterfly garden exhibit, created five new small events for our daily visitors, introduced new animals like our capybaras, kinkajous, mini-pig, bearded dragon, and zone-tailed hawk, and expanded programming.

We have also made improvements to our grounds by installing new perimeter fencing, public Wi-Fi and security cameras. City Council has also approved funding for design work for the Leprino farm experience, new entrance facility, and bear exhibit.

VISITATION We welcomed 18,548 visitors, which is a 15% increase from the previous year. There were 8,477 residential visitors that generated $23,894.25 and 10,071 non-residential visitors that generated $45,241.17. This makes a grand total of $69,135.42 in admissions revenue for the year. With a new POS system, we hope to see better data as Community Pass was not able to do a lot of reporting that we needed it to do.

Spring River Zoo’s visitation up 15% from 2021

The zoo’s revenue went up 15% from 2021

87

GIFT SHOP There was a total of $13,075.74 earned in revenue for the year with 1,160 items sold. Revenue was generated from 163 residential visitors in the amount of $1,999.45 and 948 non-residential visitors in the amount of $11,076.27, a slight decrease of 3%, caused by challenges due to weather and Community Pass issues. We should see better sales as our temporary building becomes available, which will help with the weather issues while also benefiting from the new POS system.

Construction of the temporary gift shop started November 2022. Delays on shipping and state inspections have been a challenge, but we have been making progress and hope to have this done by late February or early March of 2023.

MEMBERSHIPS 49 new memberships: 17 Dual Memberships, 26 Family Memberships, 3 Individual Memberships, 1 Military Membership, and 2 Senior Memberships for a total of $1,915. With 12 Individual Memberships generating $600 when renewed, 17 Dual Memberships generating $1,105 when renewed, 40 Family Memberships generating $4,000 when renewed, this brings the potential revenue upon renewal for all memberships to $7,620, in addition to any new members for the new year.

CONCESSIONS Our concessions building was down due to safety issues.

We had to downsize on items and set up a pop-up tent to accommodate visitors on their trip to the zoo. A total of 6,007 visitors purchased items in the amount of $5,573.95.

RIDES With the train under repair in part of 2022, the carousel generated most of the revenue.

5,070 tickets sold for $5,319.85 for the carousel, 2,245 tickets sold for the train resulting in $2,353.75. We sold 46 Daily Unlimited Ride Passes for $241.50 and 41 Season Passes for $262.50 with an overall total of $8,177.60 in revenue.

DONATIONS Total zoo donations collected were $43,133.34.

RENTALS There were 49 facility rentals in 2022 that generated $7,147.45 in revenue.

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EDUCATION End of Year School Field Trips (April and May)

PreKritters (Monthly Program)

After COVID-19 restrictions were lifted, students returned for field trips to the zoo.

Every third Friday of the month, children from 3-5 years old and their parents come out to the zoo for an hour of arts and crafts, story time, and an animal encounter.

Zoo Crew (Monthly Videos) As a part of educating the public about our animals and the care that we give as a zoo, we began creating monthly videos for our Facebook page. Each video averages 17 likes, 4 shares, and 389 views.

Spring Break and Summer Break Camps (March, June, and July) For each week of camp, we averaged 14 campers and generated $7,138.93 in revenue.

Camps were open to ages 3-17 and covered a variety of educational topics.

Policy Department Our Educator developed and reviewed previous policies and made changes based on our education collection and to reflect the state education standards. They also reviewed policies for ZAA accreditation and made any adjustments as necessary.

SB1 Grant Spring River Zoo was awarded $95,000 in state funding for expanding educational programs, services and tours.

EVENTS & PROGRAMMING Community Involvement

Ground Improvements

•

2 Community Expos.

•

Butterfly Garden Opening.

•

239 Onsite Programs.

•

Installation of Public Wi-Fi.

•

23 Offsite Programs.

•

Installation of Security Cameras.

•

Reached over 6,553 direct educational interactions.

•

Installation of new 8’ fencing.

•

Received an SB1 grant for $95,000 to put toward educational programming.

•

Horticultural consultancy and plans.

•

•

Added 4 new animals to the educational collection.

Cleaned and Organized Greenhouse and Maintenance facilities.

•

•

Developed Lesson Plans, Policies and Procedures for programming.

Began improvements on Bear Grotto exhibits to expand their spacing.

Events held at the Zoo •

8 events hosted at the zoo: Earth Day, Brew at the Zoo, Kids Stampede, Bounce House Bash, Golrak Exhibit (UFO Festival), Sunday Sundaes, Night of the Living Zoo, PEER Picnic, 12 Days of Christmas.

•

Host to New Mexico Zoo Meeting.

•

ZAA mentorship program.

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HEALTH EXPO We attended a Health Expo along with Parks and Recreation at the Roswell Convention Center to promote zoo events, memberships and animal education.

MUSEUM SCIENCE FAIR Guest Services attended with the Education Coordinator to promote events, memberships, and animal education, encountering 495 attendees.

Kids Stampede participants take a photo after their journey around the zoo

GROUNDS/EXHIBITS In May, staff repurposed the old aviary that had been vacant for over a decade and created a Butterfly Garden. We saw an increase in attendance and guests learned what they could do to attract butterflies to their own backyards. As the seasons change, so does the exhibit and vegetation grows, encouraging guests to visit more often. This exhibit also has the flexibility to include other pollinators in the future.

Grounds Maintenance Team spent time to organize their workspaces and storage. This allowed them to work more efficiently and have space for regularly used materials to expedite future repairs.

In the fall of 2022, the zoo hired a Horticultural Consultant. This individual has extensive New Mexico horticultural knowledge and works for a similar facility in this capacity in Albuquerque. This report will allow staff to begin improving some of our exhibits and public spaces, creating a more aesthetically pleasing experience.

The zoo installed multiple cameras throughout the zoo and Wi-fi access for the public. This will allow staff access to view cameras after hours and allow easier use of our point-of-sale system and allow keepers easier access to download animal observations to their records.

We have installed a new eight-foot perimeter fencing, as required by USDA, replacing the previous worn six-foot fencing.

New gift shop entry building has been delivered and work being done to utilize in the Spring of ’23.

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ACCREDITATION Spring River Zoo began to take its first steps toward Zoological Association of America (ZAA) accreditation. The zoo was assigned a mentor from the Dakota Zoo in Bismarck, ND, who visited us to determine where we were institutionally, and also provided feedback on items needed to be worked on.

This will allow the staff to focus on identified items and best practices to expedite our goal of accreditation.

STAFFING This year we added more keepers to the animal care staff.

The addition of these positions allows for more consistent husbandry, improved welfare and more opportunities for guest interactions.

Currently the zoo staffing has 2 Administrative; 1 Education; 6 Animal Care; 3 Grounds; 1 Guest Services Administrative Specialist, 2 full-time Guest Services Associates, 10 open part-time Guest Services Associates.

ANIMAL COLLECTION We added new species for the guests to view in 2022: 1 capybara from the Montgomery Zoo (to be utilized for exhibit and breeding program), 2 Kinkajous from Texas Exotic (to be utilized for educational purposes), 1 zone-tailed hawk from TX rehabilitator (to be utilized for exhibit), 1 mini pig from Texas Exotic (to be utilized for educational and exhibit animal), and 1 bearded dragon from Albuquerque Biopark (to be utilized for educational programs).

2 Kinkajous were added to Spring River Zoo this year Mammals

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Birds

13

Reptiles

10

Amphibians

2

TOTAL NUMBER OF SPECIES

48

TOTAL NUMBER OF INDIVIDUALS

82

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t re et s De pa r t me nt Director of Administrative Services Juan Fuentes

City Engineer Louis Najar

Streets Superintendent Quinton B. Miller

W. 8th St.

HOT-IN-PLACE RECYCLING A work crew from Dustrol provided “Hot-In-Place” recycling on: • • • • • •

N. Richardson Ave. – W. 8th St. to W. Reed St. S. Virginia Ave. – E. 2nd St. to SE. Main St. S. Garden Ave. – E. 2nd St. to S. McGaffey Ave. E. Mescalero Rd. – N. Garden Ave. to N. Atkinson Ave. S. Lea Ave. – W. Hobbs St. to W. Jaffa St. W. Reed St. – S. Main St. to S. Lea Ave.

Hot-in-place recycling was used on 142.6k square yards of city streets in 2022

The use of Hot-In-Place recycling has improved several streets without having to remove and replace a large amount of material. This process was used on 142,682.30 square yards of city streets and cost roughly $715,039.17

MICRO II APPLIED TO CITY STREETS A work crew from IPR is applying “Micro Seal” to W. Hobson Rd. as a sealing layer.

The Micro Seal is a finishing application to seal up small cracks in the asphalt and provide longer use life.

W. Hobson Rd.

This process is also used on streets that don’t require recycling of the asphalt to extend the life of the street.

This project (left) covered 257,490 square yards and cost approximately $903,375.72. It was spent covering Hot-In-Place operations and normal street maintenance.

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E. 19th St. after the first pass of Micro Seal

REPLACEMENT OF PAVEMENT MARKINGS Crews from Highway Supply applied heat-applied pavement markings. The original marking was covered by the Micro II process. Any pavement marking destroyed by any street improvement method must be restored as quickly as possible. The marking of lanes at stoplights is important to ensure electronic detection equipment works properly. The cost of restoring was $22,463.96.

North of El Capitan Elementary School on S. Chamisal Ave.

E. 19th St.

South of Del Norte Elementary on E. La Paloma Ln.

THERMAL LAY PROCESS AT SELECTED SCHOOLS A crew from San Bar Construction remarked the pavement markings around three selected schools.

This is part of a maintenance plan to maintain all school marking throughout the years. The cost for this was $89,364.43.

MILL & OVERLAY PROJECT Brasier Asphalt Mill & Overlay Project

N. Main St. and 8th St.

Main St. between College Blvd. and McGaffey St. The project was done in three segments: College Blvd. to 6th St., 6th St. to Alameda St. and Alameda St. to McGaffey St. Work was performed on northbound and southbound lanes, including turning lanes during each segment.

Roughly 75,228.98 square yards were fixed and it cost $971,637.31.

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College Blvd. and N. Main St.

DAY-TO-DAY OPERATIONS The Streets Department continues to provide the basic operations as it always did in the past; some examples of quantities are listed here:

Basic operation materials/duties

Used

Cold Mix Asphalt to fill potholes

848.663 Tons

3/4” Gravel (mostly in alleys)

1,340.63 Tons

Road base used in street and parking lot repair

609.375 Tons

Miling used to upgrade parking areas

1,725 Tons

Hot mix used for large patches

72.81 Tons

Gravel crushed for city use

7,375 Tons

Milings from State Highway Department

4,981.25 Tons

Sweeping waste material removed from streets to the landfill

4,506.25 Tons

Tree removal loads to landfill

47 Loads

Poly mix (50 lb bag)

1,296 Bags

Crack Seal units (30 lb box)

581 Boxes

Weed killer applied to city right of ways

12,560.50 Gallons

22 employees that work in small or large crews

7,375 Tons of gravel crushed for city use

12,560 gallons of weed killer applied to city right of ways

CLOSING REMARKS The Street Department is headed by Quinton B. Miller as the Streets Superintendent and Frank Rincon as the Streets Supervisor. There are 22 additional employees that work in small crews or combined crews (if needed) to get the larger jobs finished. The crews cross-train to get the maximum value of the workday if other employees are missing due to vacation or illness. Assisting other departments with equipment or manpower is something we do very often; supporting the goals of the city in any way possible.

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a stewater Treatment Pl ant Director of Administrative Services Juan Fuentes

Utilities Director Lorenzo Sanchez

Wastewater Superintendent Andrew Valadez

Wastewater Treatment Plant crew

1,163.81 million gallons of treated wastewater was discharged to farmlands and the Rio Hondo River in 2022

WASTEWATER PLANT EFFLUENT •

Discharging treated wastewater to the farmland in compliance with NMED permit DP-281.

•

Discharging treated wastewater to the Rio Hondo River in compliance with EPA permit NM0020311.

•

1,163.81 million gallons of wastewater has been treated and discharged to farmland and Rio Hondo River.

SLUDGE DEWATERING AND POST-AERATION UPGRADE: $8,600,000 •

Sludge dewatering and post-aeration project was awarded to Smithco Construction, Inc. from Caballo, NM, on March 11th, 2022. Pre-con was held April 12th in Engineering Conference Room.

•

Notice to proceed was signed September 2, 2022, by Mr. Louis Najar.

•

Expected contract completion date is May 17, 2023.

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COLLECTION CREW •

No projects or significant changes.

•

Doing routine maintenance and point repairs on collection system.

•

Total feet cleaned for 2022: 368,517 feet of sewer line stripped and 737 manholes received maintenance.

CITY OF ROSWELL LAB

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•

No projects or significant changes in the Lab.

•

Running daily and monthly analysis on treated wastewater to ensure compliance with EPA and NMED requirements.

•

Sampling and running analysis on Biosolids to meet 503 Sludge regulations. 503 Class A Biosolids is a designation for dewatered and heated sewage sludge that meets U.S. EPA guidelines for land application with no restrictions.

ate r M a in te n an ce & Tran smission Director of Administrative Services Juan Fuentes

Utilities Director Lorenzo Sanchez

OUR DEPARTMENT RESPONSIBILITIES •

Over 366 miles of water main (2” up to 6”)

•

Approximately 2,098 Commercial Water Services

•

Approximately 17,645 Residential Water Services

•

Over 4,000 main line water valves

811 UNDERGROUND LOCATES •

1,665 cleared

•

2,030 marked

•

29 other (design, conf., etc.)

Created new Water Conservation logo/ identifier with the Public Affairs Department

NEW IN 2022 •

Water Conservation Program

•

Meter maintenance transferred to Water Maintenance & Transmission

•

New meter install transferred to Water Maintenance & Transmission

•

New inventory program for warehouse

•

Restart of delinquent accounts process with billing office

Fixed 81 main breaks in 2022

New Tyler inventory module installed

Surplus Property Program generated $123,836.42

New bulk water station allows 24-hour access with coin-operated dispenser

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ELECTRIC SERVICE AT WATER PLANT & WAREHOUSE With the replacement of the HVAC system for the warehouse, there was a need to upgrade the electrical service to the building. WM&T worked with Xcel Energy to replace the service outside the building to make it safer for the Xcel line crews. This upgrade also included an emergency generator for the building.

WATER MAIN BREAKS & LEAKS • •

81 Main breaks 729 service-line leaks

NEW BULK WATER STATION The new bulk water station #1 is across from the Water Plant.

Allows 24-hour access to water with a coin operated dispenser.

Credit card and prepaid cards coming soon.

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WAREHOUSE INVENTORY SYSTEM & SECURITY UPGRADE A new Tyler Inventory module was installed to control inventory, along with security enhancements, to meet audit standards for inventory control.

SURPLUS PROPERTY PROGRAM •

Generated a total of $123,836.42 in revenue

•

Auctioned a total of 48 items from multiple city departments

•

Received 684 bids on our items

Is our partner in this program. PublicSurplus.com

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roswell-nm.gov

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