AUGUST 2022
BY ULTRA MOBILE
How to Get Repeat Customers Retailers Share Their Fave Summer Activities
Free August Social Media Post
Our Summer Promo is Extended!
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On Repeat
How to Get Customers to Return to Your Store
PG. 3
Here are a few Ultra-simple ways to stand out to your Customers and keep them coming back to you! Attend Community Events
Secure a booth at a local festival or event by researching events calendars in your area online. Offer a raffle at your table for a free phone or other prizes to get to know your Customers’ community.
Host a Customer Appreciation Day
Appreciation goes far. Post up flyers or notify Customers via email, social media or text to let them know about your Customer Appreciation Day. Hire a face painter to appeal to your family-friendly Customers or find an amature DJ to get even more foot traffic. Ultra Tip: Include interactive activities that draw crowds such as spin the wheel for free giveaways, balloon pop for prizes, free food, etc.
Bend the Rules for a Customer
If a Customer comes in right before closing and really needs help, what are you going to do? Though you might not want to initially, making an exception and staying open a little longer is likely the right thing to do to help them out and build a new relationship.
Start a Newsletter
Sharing helpful resources like local information and community news in an email newsletter, social media channel or bulletin board is a great way to help Customers associate a strong sense of community with your store.
Send a Handwritten Note
In the days of social media and email, the art of letter writing is fast disappearing. This is still an easy and relatively inexpensive way to stay top-of-mind with your Customers.
Follow Up with a Call or Email
Build your Customer contact list. That way you can follow up after they’ve made a purchase to make sure they’re satisfied with their service. If they’re taken care of, they’ll remember the extra mile you went to keep them satisfied and will think of you next time they need service help. Ultra Tip: Host a lottery for a new phone or bundle and ask Customers to share contact information in order to win.
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Our Unlimited Summer Promo is
EXTENDED! L I M I T E D T I M E O N LY
Get 1 Month
FREE When You Activate & Buy 2 Months of
UNLIMITED
UNLIMITED 1-MONTH PLAN
49
$
40GB
of 5G • 4G
LTE Data
(Up to 10GB of Mobile Hotspot)
N E W C U S T O M E R S O N LY
Now extended through
AUGUST 31ST!
PG. 5
OUR RETAILER COMPENSATION PROGRAM
Our Compensation Program gives you higher upfront spiffs—paid INSTANTLY! On top of that, we’ve supercharged our industry-leading residuals and Airtime Margins ON ALL PLANS! We’re excited to offer you even better Compensation to help you build your Customer Base and earn even more!
F O R A L L U LT R A 1 , 3 , 6 & 1 2 M O N T H P L A N S MONTH 1
MONTH 2
MONTH 3
MONTH 4
TOTA L
SPIFF*
42.5%
32.5%
32.5%
42.5%
150%
A I RTI M E
7. 5 %
7. 5 %
7. 5 %
7. 5 %
30%
TOTA L
50%
40%
40%
50%
180%
*Spiff paid on Base MRC and Airtime paid on actual plan charge
BASE MRC
250MB 5G • 4G LTE
15
$
/MO
2GB
5G • 4G LTE
19
$
/MO
3GB
6GB
5G • 4G LTE
5 G • 4 G LT E
24
$
/MO
15GB
5 G • 4 G LT E
29 39 $
$
/MO
/MO
UNLIMITED UNLIMITED+ 5 G • 4 G LT E First 40GB
49
$
R E S I D UA L T I E R S * * <100 in base and/or
3%*
<70 2MR
5%
100-499 Base/70%+
7.5%
2MR
10%
**Minimum of 3 activations per month required across all tiers
CLICK HERE to view our Retailer Comp FAQs now for more details!
/MO
5G • 4G LTE First 60GB
59
$
/MO
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Fun in the Sun
Our Retailers share their favorite seasonal activities
What is your favorite thing to do in the summer? Karanyor Morey My Cell Boutique Inc Hialeah, FL “I like to go to the beach.”
Brénda Reyes Royalty Wireless Phoenix, AZ “My favorite thing to do in the summer is to travel with my family to places we have never been to before. Our next destination is Seattle.”
Juan Gonzalez Tech Labz Garden Grove, CA
Rebel Khalil 786 LA Los Angeles, CA “I love to go to Santa Monica with my wife and kids. We enjoy swimming, dining and doing different activities on the Pier.”
Fernando Diaz Speed Wireless Schaumburg, IL “I love to travel. I’ve been to a lot of countries and love to explore new cities.”
Maria Maya El Dorado Western Joliet, IL
“I like to go swimming, we have a pool that we enjoy and use in the warm weather.”
“I love to go out dancing and have a good time with my family and friends.”
Aisha Jaweed Cell Tech USA San Antonio, TX
Omar Fuentealba Fuze Wireless & Accessories Pomona, CA
“I like to take some time and go on vacation with my family and travel to different places like Niagara Falls. I also love to barbecue and spend time outdoors with friends and family.”
“Go out for a nice morning or late night jog. The summers out here make it too hot to jog during the day so I’ll use the weather as the motivation to go for an early morning or late night jog.”
Ahmed Mahad Iman Wireless LLC Columbus, OH
Alejandro Rivera Riveras Western Wear Milwaukee, WI
“Travel all over the world. I recently came back from Brazil!”
“Hang out and grill with the family, enjoying the long summer nights!”
PG. 7
Joel Guillen My Mobile Cicero, IL “Enjoy outdoors and barbecue!”
Nausif Maknojia Best Wireless & Repair Houston, TX
Ben Thao Any Phones St. Paul, MN “Trying new street market food.”
Mary Moscoso Mary Cellular Huntington Park, CA
“My favorite thing to do is spend time with my family and friends at the get togethers.”
“During the summer I like to go to the lake or to the beach with my family to relax and enjoy the nature. Always important to make time for the family and create memories.”
Daniel Hernandez Prepaid Plus Repair North Hollywood, CA
Vu TK Nguyen TK Mobile Sacramento, CA
“My favorite thing to do in the summer is going to the beach and going hiking. There are really nice hiking trails by the beach.”
“Spending quality time with my family watching my twins (boy and girl) grow so big.”
Dominic Abro Wireless Link Detroit, MI
Faisal Lutfi Cell # 01 Houston, TX
“Travel. I like to go up north and spend time on the water.”
“Go to the swimming pool.”
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One Hot Crossword Now that we’re in the thick of summer, celebrate the season with our summer-themed crossword. Finish it for a chance at a $100 gift card!
1
2
3
4
5
ACROSS 1. Fun in the ___ 3. Unlimited ______ Promo 4. An in tents summer activity 5. Another word for holiday DOWN 2. _____ Mobile 3. What you put on your skin to protect it from the sun
PG. 9
1
H O W 2
T O
W I N
3
1 – Email RetailerTrivia@ultra.me your finished crossword by August 15th. 2 – All entries will be put in a random drawing for a $100 Gift Card. 3 – Must Include to Win: Name Business Name City, State Ultra Retailer Code When you started selling Ultra
We’re Hiring!
Seeking Ultra Mobile Resellers!
Ultra Mobile is growing! Do you know anyone you recommend or are you yourself interested in a career with Ultra Mobile?
Do you know anyone interested in earning more as an Ultra Mobile Retailer? Help us spread the word about Ultra Mobile’s competitive plans and Retailer Compensation Program.
Check out our careers page below: https://www.ultramobile.com/careers/
Share the Ultra WIN
https://web-retailer-portal.ultramobile.com/info/sell-ultra/
Our July contest winner is in! Congrats to Jaime Medrano of Medrano Cellular in Phoenix, AZ! Your $100 gift card is on its way. Thanks to all of our participants!
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Share Our Summer Promo FREE SOCIAL POST FOR AUGUST
Social media is a great way to connect and engage with current and potential Customers, especially about deals like our Unlimited Summer Promo. Use this free social post to spread the word about our Unlimited Summer Promo–all you have to do is share it on your social media pages!
CLICK HERE to access your free social graphics!
PG. 11
UNLIMITED SUMMER PROMO Suggested Caption Right Now Through August 31st, If You Purchase Two 1-Month Unlimited Plans From Ultra Mobile, You Can Get One Month Of Unlimited Free! Let Any Of Us At [Store Name] Know If You Have Any Questions.
We're Here to Help If you have any questions, reach out to us at ultrasocial@ ultra.me and we’ll be happy to help.
Increase Your Sales with Our Google My Business Guide Need help setting up your Google My Business Profile? Is your account ready to go but you’re not sure what to do next? Or maybe you want to optimize your current account? Our guide can help you make the most of this important feature to reach more Customers and increase traffic to your stores! Plus, the free images in our guide make it even easier for more Customers to find you.
PG. 12
RETAILER SUPPORT Ultra Mobile is supported by our incredible Retailer Support (RSR) Team. Our trained staff strives for one-call resolution while providing technical assistance, as well as general support. We also provide Retailer tools to assist Customers directly on UltraAgents.com via the ‘Manage Subscribers’ tab.
R E TA I LE R S U P P O RT
855.664.6638 ENGLISH / SPANISH (PRESS 2) / CHINESE (PRESS 3) Retailer support hours: 6:00a - 6:00p PST / 9:00a - 9:00p EST ULT R A M O BI LE CA R E T E A M
888.777.0446 Or by dialing 611 from their mobile phone. Please share our Customer Care number with your Customers should they wish to speak with a Care Representative who can provide account support.