FEBRUARY 2024
BY ULTRA MOBILE
Ultra Mobile Now Supports RCS. If you’ve ever been in a group chat with Androids and iPhones, you know how frustrating texting can be. Videos get blurry, emoji reactions are limited and you can’t add or remove people when you want to. But not anymore! Now offered at Ultra Mobile, RCS is the next evolution of texting. Rich Communication Services is faster, more reliable and supports more multimedia features than traditional Short Messaging Services (SMS). Now, your Customers can easily text their loved ones, no matter what phone they have. To use RCS features, make sure everyone in the group chat goes to their settings and has RCS enabled with compatible carrier support. RCS iOS FEATURES
RCS GOOGLE MESSAGES FEATURES
Automatically enabled on iOS 18.4+ devices
Automatically enabled on Android 9+ devices
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1 to 1 Messaging with typing indicators
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High-resolution photos and videos
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Emojis
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Typing indicators
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High-resolution photos, videos and links
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Read receipt status reports
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Audio Files
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Send messages over Wi-Fi and data
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Files transfers
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Voice messages
Rename, edit and remove yourself from group chats
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Location sharing
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Secure end-to-end encryption
Delivered and Read receipt status reports
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Live Chatbot for RCS business messaging
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Learn how to enable RCS and more here
WATCH YOUR EARNINGS BLOOM Earn More with 100% MRC Bonus! Now through May 31st, you can earn more with our 100% MRC Bonus when you activate Customers on ANY plan and ANY duration – Single or Multi-Month. Your MRC Bonus will be paid in Month 5.
Click here for more details
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3 FOR $85 IS BACK Lock in Ultra-Savings for Life! Extended to 5/31, our 3 For $85 deal lets Customers add a second line of Ultra Unlimited for $24/mo and a third line for just $12/mo. And that price lasts FOR LIFE! Tell your Customers that now is their chance to lock in our best price on our most powerful connection yet.
Click here for more details
PAY YOUR WAY Give Customers More Convenient Payment Options. In our busy digital world, where there are more things to do than hours in the day, cashless and remote payment options are more popular than ever. So, in our ongoing Cultivating Customer Connections series, we present our Ultra-guide to payment convenience! 1) SET UP MOBILE PAYMENT SERVICES Did you know that 17% of American adults use mobile payment apps for purchases?1 Due to their convenience and speed, P2P (Peer-To-Peer) payment apps like Venmo and Zelle are quickly becoming today’s new preferred payment method. You can even accept transactions via WhatsApp with WhatsApp Pay! Offer your Customers the convenience of not having to go instore by offering these alternative payment options. 2) SUGGEST PREPAID VISA GIFT CARDS For your Customers who do not have a credit score, using a prepaid Visa Gift Card is a great alternative. Available at most grocery stores, Visa Gift Cards function like debit cards and work fine for one-time bill payments, allowing Customers to pay you remotely. Plus, taking
less cash makes you less vulnerable to theft. Make sure your Customers check their gift card balance here before every use. 3) REFRESH YOUR SOCIALS Try marketing your services in a creative, digital way! Today, serving your Customers outside your store is as Ultra-important as serving them inside your store. Utilizing your social media skills is a great way to keep Customers informed and engaged, especially when they cannot reach you in person. Make sure your social profiles are up to date and provide your store services, store hours, phone number and methods of payment. Running an updated account will make your store stand out from the rest! 1 "Understanding the Use of Mobile Payment Apps among American Consumers." YouGov, 29 Mar. 2024, business.yougov.com/content/51052understanding-the-use-of-mobile-payment-apps-among-american-consumers.
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Think of a local store you frequent. What would life look like without it? In the United States, small businesses account for 99.9%2 of our economy, but 100% of us have an essential store we couldn’t live without. That’s why in May, we say thanks to the 31.7M small businesses operating in the U.S. — including yours! We appreciate everything you do for your community, and here’s how you can share the Ultra-love with small businesses everywhere: 1) WRITE A REVIEW Today, 57% of shoppers read customer reviews before making an in-store purchase. For online purchases, it’s 99.9% of shoppers.3 The numbers don’t lie – your voice matters! Your positive reviews can boost a small business’s credibility and search engine rankings, greatly influencing performance and customer loyalty. 2) MAKE AN INVESTMENT For the entrepreneurial-minded among us, investing in a small business can make a world of difference. Great ideas need funding to grow beyond blueprints – and their success is
your success! Once the business gets going, you stand to earn more money once you collect interest back on your initial investments. 3) SHARE YOUR WISDOM The majority of small businesses are owned and operated by a single person. So, if you are a small business owner, tell your story! It’s an Ultra-competitive landscape, and there are millions of potential small business owners eager to learn from your successes and failures. Use your social platforms to lend them a hand. 2
"Small Business Month – May 2024." National Today, https://nationaltoday.com/small-business-month/. 3 The Power of Reviews: 2021 U.S. Survey Report. PowerReviews, 2021, www.powerreviews.com/power-of-reviews-survey-2021/.
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INSPIRATION is Big Business! Retailers Share Their Professional Inspiration. Small businesses inspire us every day! Often called to go above and beyond to serve your Customers, as a small business owner, your presence fosters a sense of community in your neighborhood. Your role in keeping friends and families connected is Ultra-important, and we see YOU! So this month, we’ve asked you to share your story:
WHAT INSPIRED YOU TO START YOUR OWN BUSINESS?
Mrs. Bonilla Bonilla’s Wireless Multiservices Roslindale, MA What inspired me to start my own business was the motivation to get a better life for my family and offer my community an opportunity to work.
Emanuel Parreira Smart Mobile Danbury, CT My dad saw my potential and inspired me to open my own businesses and aim for greatness.
Charles Lara Michael’s One Stop Danbury, CT Victor Martinez Flash Mobile Santa Ana, CA I was fired from my past job.
Tom Tran Wireless Image Denver, CO I worked for another company, and it didn’t pay enough.
We were inspired by the thought of providing opportunity for the family, freedom of time & for the future well being of our family.
Isfahan Islam (Izzy) New Tremont Wireless Bronx, NY Honestly, I didn’t want to work for anyone else. I love customer service and the fact that I am helping my customers. I’ve created a team mentality with my folks.
Rassel Emad One Stop Wireless Bronx, NY I always wanted to work for myself and create a solid future for my family and me.
Daniel Cetto Súper Page Houston, TX Serving the community and offering the best company is what inspires me.
Stephen Chen Cew CS Mobile Inc. Brooklyn, NY The power of money: I wanted to marry my current wife, and I needed to able to support my family. So I started my business 10 years ago.
Jenny Cuevas AV Wireless Los Angeles, CA My parents inspired me to start my own business. They always had small businesses in my home town in Mexico.
Salah Ali Tikitaka Wireless Bronx, NY My goal as a young man was to work for myself and build something for my family. My dreams have come true, but it came with A LOT of work.
Zaka Ullah EZ Phone Fix Garland, TX What inspired me was a desire for independence. The desire to be one's own boss and have control over work-life balance motivated me to venture into entrepreneurship.
Haroon Alzubair H and H Wireless LLC St Louis, MO The opportunity to make more money. I knew any employer would only pay me what they thought I was worth, but I wanted to make more money and be in control of my future.
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Can you find the CONNECTIONS? Create four groups of four to win! Your goal is to find four words that share something in common – four times. Remember that each group has exactly one solution! No words can be repeated in multiple groups. Also, each group is assigned a color: Yellow is the easiest, growing more difficult from green to blue to purple (the colors will be revealed with every correct submission). Once you’re ready to make a guess, press ‘‘Submit” to see if your grouping is correct. You can’t make more than four mistakes, so connect wisely!
LINK TO GAME:
HOW TO ENTER Email RetailerTrivia@ultra.me a screenshot of your grouping by 5/15. All entries will be put in a random drawing for a $100 gift card. MUST INCLUDE TO WIN: Name Business Name City, State Ultra Retailer Code When you started selling Ultra
ULTRA EGG HUNT CROSSWORD WINNER: Congratulations to Ngan Vo from Thuan Hung Multi Service in Philadelphia, PA! Your $100 gift card is on the way!
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May Socials Use these free social media posts to connect with your Customers!
WE’RE HERE TO HELP!
Social media is a great way to connect and engage with current and potential Customers, so we made these free social posts to help you grow and engage with your audience. All you have to do is share them on your social media pages!
If you have any questions or suggestions on how we can amplify your social accounts, reach out to us at ultrasocial@ultra.me and we’ll be happy to help. CLICK HERE to access your free social graphics
Asian American and Pacific Islander (AAPI) Heritage Month Suggested Caption: Celebrating the trailblazers of the Asian American & Pacific Islander communities today & always.
Cinco De Mayo (5/5) Suggested Caption: Have an Ultra-fantástico Cinco de Mayo!
Mother’s Day (5/11) Suggested Caption: Wishing you all a happy Mother’s Day!
National Tourism Week (5/4-10) Suggested Caption: This week, let’s celebrate all the hard working people who make America’s destinations a pleasure to visit.
Memorial Day (5/26) Suggested Caption: Thank you to every person who dedicated their life to our country. It will never be forgotten.
Click here to access your free social graphics 13
EXTENDED! 100% MRC Bonus | Click here to learn more
Our Retailer Compensation Program Earn more with Ultra! Our Compensation Program gives you higher upfront spiffs – paid instantly! And starting now, you can say, “Show me the money!” when you view your estimated commissions for activating Ultra Mobile plans, now available in your Retailer Portal. Stay tuned for even more future enhancements!
Click Here for More Details!
When you sell Ultra, you’re offering more than just faster data at better prices. You’re connecting Customers to what matters most.
MONTH 1
MONTH 2
MONTH 3
MONTH 4
SPIFF*
42.5%
32.5%
32.5%
42.5%
AIRTIME**
7.5%
7.5%
7.5%
7.5%
MONTH 5
TOTAL 150%
MRC BONUS
7.5%
37.5%
100%
100%
INCENTIVE
TOTAL
50%
40%
40%
50%
107.5% 287.5%
*Spiff and Bonus paid on Base MRC. **Airtime paid on plan renewal.
250MB
3GB
5GB
10GB
15GB
ULTRA UNLIMITED
ULTRA UNLIMITED+
CLICK HERE to view our Retailer Comp FAQs now for more details! ***Minimum of 3 activations per month required across all tiers.
Retailer Support Ultra Mobile is supported by our incredible Retailer Support (RSR) Team. Our trained staff strives for one-call resolution while providing technical assistance, as well as general support. We also provide Retailer tools to assist Customers directly on UltraAgents.com via the ‘Manage Subscribers’ tab.
Retailer Support 855-664-6638
Customer Care Please share our Customer Care number with your Customers should they wish to speak with a Care Representative who can provide account support. Ultra Mobile Customer Care can be reached at 888-777-0446 or by dialing 611 from their mobile phone.
Support Hours: English: 6:00a - 6:00p PST / 9:00a - 9:00p EST Spanish (Press 2): 6:00a - 6:00p PST / 9:00a - 9:00p EST Chinese (Press 3): 6:00a - 6:00p PST / 9:00a - 9:00p EST
Thanks!
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