LOOKING BACK & STEPPING FORWARD
2024 has been jam-packed with exciting promotions and unforgettable achievements. We’ve launched new features, offered incredible discounts, celebrated milestones and so much more. We’ve got even more planned for you in 2025; but before we step forward, let’s look back at all we’ve accomplished together in 2024.
2024 Was One Big Deal Launched
CELEBRATING THE YEAR OF THE DRAGON
We kicked off the Lunar New Year by giving Ultras the chance to win $80 with the purchase or renewal of any MultiMonth plan.
THREE’S COMPANY
As the weather warmed up, so did the promos! This summer, we began our 3 for $85 promo, which is still available until 1/31/25. Plus, new and existing Customers could now get their third line for $12/mo (that’s half off!)
A DEAL YOU CAN FALL FOR
With the changing of the leaves came our B3G1 promo — which has officially been extended to 1/3/25 and expanded to include 3GB and higher plans. Your Customers can still get 1 Month FREE when they join Ultra Mobile for 3 months.
UNCAPPED UNLIMITED
Into UltraSpace
This October, we sent our Unlimited Plans into orbit. Uncapped Unlimited unveiled no data caps on Ultra Unlimited and Ultra Unlimited+ Plans! Customers were over the moon to learn that they can now talk, text and stream all the 5G • 4GLTE data they want.
BRAND MUSCLE
We flexed our Ultra-muscles and made customizing and purchasing marketing materials easier than ever before with the launch of Ultra BrandBuilder. From custom signage to our signature ultraviolet swag, Retailers were able to strengthen Ultra Mobile’s presence in their stores.
STAYING CONNECTED IN MEXICO
We also launched our $5 Go Roam Mexico Data Pass which provides 5GB of High-Speed data for 30 days.
OPENING UP YOUR WORLD WITH BONUS MINUTE PACKS
Your Customers also chatted and texted to more international destinations than ever, thanks to our new Bonus Minute Packs. We gave Customers on 15GB and higher plans more INTL minutes to more destinations at no extra cost! Ultras can connect to what matters most in Bangladesh, Cambodia, Pakistan, Vietnam, Nigeria and Egypt – that’s connection without compromise!
STOPPING SCAMMERS
Ultra stepped up its security measures this year by launching Scam Screener. Displaying “Scam Likely” in the caller ID field, this new feature warns Ultras of incoming predatory calls and continues to protect your Customers from unwanted attacks. Ultras also gained the option to enable SIM Protect. To ensure the safety of our Independent Wireless Retailers, we made improvements to your Retailer Portal this year. Now you’re even safer when activating Ultra Mobile for new Customers and performing SIM swaps on secure devices.
UltraMonumental Moments
PURPLE MIXED WITH MAGENTA
This year Ultra Mobile joined the T-Mobile family! Being on the nation’s largest, fastest and most reliable 5G network has taken Ultra Mobile to the next level with new features like Uncapped Unlimited and Scam Screener. With T-Mobile and our Retailers leading the way, the future is looking Ultra-bright (and magenta)!
Community Impact
TURKEY TALK
Ultra experienced its highest volume call day on November 22, the day before Thanksgiving. Over 12 million minutes were logged on approximately 3 million calls! We’re thankful to have helped families stay connected during the holidays.
ACT LOCAL
None come close to Ultra Mobile Retailers when it comes to community engagement! Check out the diverse and creative ways our Account Executives promoted Ultra Mobile in their neighborhoods:
THINK GLOBAL
Ultra Mobile celebrated this year’s global events by creating eCards. From Ecuadorian Independence Day to Diwali, we met our goal to highlight the awesome diversity that makes our community so Ultra-special!
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IS THAT AN ULTRA BILLBOARD?
Yep! To spread the word about the launch of Uncapped Unlimited, we hoisted up new billboards across the country. While your Customers may not experience slow streaming with Uncapped Unlimited data, this billboard is sure to slow down foot traffic!
100% LAUNCH DAY INCENTIVE
Every year, our Compensation Program gives you higher upfront spiffs that are paid instantly. But this year we introduced our Launch Day 100% Bonus Incentive to help you earn even more each month, still available until 12/31/24!
END-OF-YEAR $25 PORT-IN BONUS
Because we want to end the year on the highest note possible, we are offering a Port-In Bonus. That’s a $25 Port-In Bonus Incentive on all Ultra Unlimited Plans Activations. So cruise in 2025 with even more earnings.
LOOK ALIVE, 2025
Phew, what a
IT’S YOUR LAST CHANCE FOR LAUNCH DAY EARNINGS
Don’t Miss Out on a 100% Bonus Incentive
By now, you may have seen higher compensation checks than normal. We’re keeping the extra money coming with one last month of Launch Day earnings! Available through December 31st, you still can earn more this year with a 100% MRC Bonus when you activate Customers on ANY plan. But hurry: This bonus is gone after December. Earn the bonus on Single and Multi-Month durations, and your bonus is paid in Month 5.
For All Ultra Plans
*Spiff paid on Base MRC and Airtime paid on actual plan charge.
Remember to order with your Master Agent and stock up on your UItra Mobile SIMs before December 31st. It pays to be an Ultra Retailer!
RETAILER RECAP
Our Retailers recount the unexpected smiles of 2024.
We can’t recap this year without our Retailers! Each year brings unexpected moments and events, so we wanted to celebrate all of the unexpected good that happened this year to our Retailers. These moments may have been unplanned but they still manage to bring a smile to our face when we look back.
What’s the most unexpected thing that’s brought a smile to your face this year?
Having my own business and being able to sell ultra that makes my life easier as an owner was an unexpected surprise this year.
One unexpected thing that brought a smile to my face this year was receiving a heartfelt letter from an old friend. We hadn’t spoken in years, and their message was filled with fond memories and updates about their life. It was a beautiful reminder of the connections we can have, even after time apart. Moments like these can truly brighten our day and make us appreciate the relationships we have.
MIKEY NATOUR | GOLDEN TECH
REPAIR LTD
COUNTRY CLUB HILLS, IL
PHUONG DANG | VIET PHUONG SERVICES DALLAS, TX
DANIEL CETTO | TEXAS RYAN
HOUSTON, TEXAS
Ultra’s Uncapped Unlimited was an unexpected surprise!
SYED MAZHAR | CELLPHONE WORLD CHICAGO, IL
I am always thankful that my family is safe and prosperous. That always brings a smile to my face.
JAIDO GIMENEZ | WIRELESS DEPOT SAN ANTONIO, TX
I had few, but one example would have to be helping an elderly couple that were stranded in front of my store. I was able to help them out, and they were so appreciative!
BRIAN PAN | H&L CT NEW YORK, NY
After a long day at the store dealing with the customers all day, I am looking forward to coming home and playing with my two kids. It puts a big smile on my face! I am trying to spend as much time as possible, since kids grow up so fast.
HUMBERTO VELEZ | IREPAIR WIRELESS RICHFIELD, MN
Opening up a second business this year in automotive detailing.
DEE AHMED | GADGET HUT INC. MIAMI GARDENS, FL
I bought a new car for my wife! Happy wife, happy life.
RAFAEL LOPEZ | TECH EXCHANGE AND REPAIR EVERETT, MA
The most unexpected thing that brought a smile to my face this year was connecting with my family that located are all over the world.
IMRAN KAHN | HIGHTECH WIRELESS KANSAS CITY, KS
Chris came in today with his “Thanksgiving Turkey hat” and handed me a personal note of thanks, which was an unexpected surprise.
KENNETH KASHAT | CELLULAR REPAIR CENTER
SOUTHFIELD, MI
Going to church has brought me a lot of happiness this year.
JOHNNY DE LOS ANGELES | JD TECH ASSOCIATES BRONX, NY
It happened last month. Our month started off slowly, but we were able to do 31 activations for Ultra Mobile. That brought a smile to my face and my checkbook.
MELISSA SOTELO | HELLO COMMUNICATIONS
PHOENIX, AZ
One of the most unexpected things that brought a smile to my face is the simple joy of witnessing acts of kindness from strangers.
AMERR ALRAWAHNEH | TECH RACE
COLUMBUS, OH
We were able to open new locations this year. Also, getting engaged was an unexpected surprise!
SHEIKH HOSSAIN | OWN BRANCH BRONX, NY
Being new to the wireless industry and watching my store’s productivity grow month to month has brought me a lot of joy and a smile to my face.
WEIWEI SHAN | SHAN’S COMPUTER LLC
HOUSTON, TX
It’s been nice having the support that I need from Ultra Mobile. I wasn’t expecting to find such a great service to offer at my store.
ULTRA WRAPPED
HOW TO PLAY CONNECTIONS
* The goal is to find four words that share something in common and create four groups of four related words.
* Press ‘Submit’ to see if your grouping is correct. You can’t make more than four mistakes so submit wisely!
* Each group has exactly one solution. No words can be repeated in multiple groups.
* Each group is assigned a color. Yellow is the most straightforward, growing increasingly more difficult from green to blue to purple. The colors will be revealed with every correct submission.
Create four groups of four to win our year-end Trivia Contest!
How well do you remember all of 2024’s Ultraachievements? Let’s find out! Click the link below to play a special year-end round-up Connections game. Go back to our Cover Story to jog your memory!
HOW TO WIN
Email RetailerTrivia@ultra.me with a screenshot of your completed connections by 12/16. All entries will be put in a random drawing for a $100 Gift Card.
MUST INCLUDE TO WIN
* Name
* Business Name
* City, State
* Ultra Retailer Code
* When you started selling Ultra
Congratulations to Neil Neves from Expo PC Repairs in Newark, New Jersey!
Your $100 gift card is on the way!
The groups are:
Plans included in our End-ofYear Port-in Incentive 2024’s Product Launches
A few of Activate’s 2024 cover stories Four of our 2024 Promos
DECEMBER SOCIALS
Use these free social media posts to connect with your Customers.
Social media is a great way to connect and engage with current and potential Customers, so we made these free social posts to help you grow and engage with your audience. All you have to do is share them on your social media pages!
HAPPY HOLIDAYS
Suggested Caption: ‘Tis the season to celebrate and cherish our traditions.
NATIONAL SALESPERSON DAY (12/3)
Suggested Caption: To all the salespeople today, take a moment to reflect on all you’ve accomplished.
Suggested
If you have any questions or suggestions on how we can amplify your social accounts, reach out to us at ultrasocial@ultra.me and we’ll be happy to help.
Our Retailer Compensation Program
EARN MORE WITH ULTRA!
Our Compensation Program gives you higher upfront spiffs – paid instantly! On top of that, we offer higher industry-leading residuals and Airtime Margins on all plans, so you can increase your earnings and grow your Customer base! And don’t forget about our Launch Day 100% Bonus Incentive to earn more this month.
CLICK HERE FOR MORE DETAILS
When you sell Ultra, you’re offering more than just faster data at better prices. You’re connecting Customers to what matters most.
Ultra 1, 3, 6, & 12 Month Plans
**Minimum of 3 activations per month required across all tiers.
RETAILER SUPPORT
Please share our Customer Care number with your Customers should they wish to speak with a Care Representative who can provide account support.
Ultra Mobile Customer Care can be reached at 888-777-0446 or by dialing 611 from their mobile phone.
SUPPORT HOURS:
English: 6:00a - 6:00p PST / 9:00a - 9:00p EST
Spanish (Press 2): 6:00a - 6:00p PST / 9:00a - 9:00p EST
Chinese (Press 3): 6:00a - 6:00p PST / 9:00a - 9:00p EST