Ultra Mobile Activate - July 2024

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JULY IS NATIONAL INDEPENDENT RETAILER MONTH

Independent Retailers contribute so much to their local communities that a whole month is needed to celebrate them! Founded in 2003 as National Independent Retailer Week, the holiday was created as a response to the growing popularity of big box stores eclipsing small businesses. In 2011, Retailer Week became Retailer Month and even went international. We owe so much to our Ultra Retailer Family, and you better believe we’re celebrating all month long!

HOW DO YOU CELEBRATE INDEPENDENT RETAILER MONTH?

Easy – shop local! This month, choose to shop at local stores in your community. You can also show your support by shopping online. Many small businesses have gone digital, eliminating the need for a physical store location. Just be sure to do your research first before clicking “check out”.

You can also help your local Independent Retailers by showing some love on social media. Small businesses thrive on word-of-mouth promotions, so give their store a shoutout and post about them with the hashtag #IndependentRetailerMonth. And don’t forget to tag the store if they have an account!

ULTRA MOBILE CELEBRATES OUR INDEPENDENT WIRELESS RETAILERS!

At Ultra Mobile, Independent Retailer Month is every month. Whether it’s a swag giveaway, BrandBuilder or Activate article, we strive to find new ways to support your business wherever we can. From everyone at Ultra Mobile, thank you for welcoming us into your store and being a part of this Ultra-Family!

STAY COOL WITH COLD HARD CASH

We’re turning up the heat this July with our SUMMER SUPERCHARGE additional incentive promotion. Through July and August we are SUPERCHARGING our Launch Day 100% Bonus Incentive: Earn an additional 50% for a total 150% bonus on all Unlimited, Unlimited+ and Add-a-Line activations.

The SUPERCHARGE gets even more super: You can earn a total 150% bonus on 6-month and 12-month activations on all plans 3GB and higher And don’t forget about the Launch Day 100% Bonus Incentive, still available on all plans through 2024!

WANDERLUST, MEET WI-FI CALLING

CALL AND TEXT ABROAD WITHOUT INCURRING ROAMING FEES.

Wi-Fi Calling allows Ultra Mobile users to talk & text over a Wi-Fi connection, extending coverage in areas with low network coverage and reducing mobile data usage. But did you know Wi-Fi Calling also makes for the perfect travel companion? Tell your Customers traveling internationally this summer that they can call and text abroad without incurring roaming fees when they use Wi-Fi Calling! No international code is required, so your Customers can dial any number as if they were in the U.S.

For even more Ultra-coverage, check if your Customers have Data Roaming enabled. Data Roaming allows Ultra Mobile

users to join a partner network when the user is outside of our coverage zone. Domestically, the phone will connect to an alternate domestic network. Internationally, the phone will connect with a local partnered network.

You can enable Data Roaming for your Customers in the Retail Portal. First, enter their address for emergency 911 services. Then, enable Data Roaming on their phone.

Together, Wi-Fi Calling and Data Roaming will keep your Customers Ultra-connected no matter where they travel!

UPDATE YOUR RETAILER PORTAL PASSWORD TODAY

KEEP YOUR ACCOUNT ULTRA-SECURE IN 3 EASY STEPS.

This is a friendly reminder to update your Retail Portal password this month. Proactively changing your password is the first line of defense against potential security threats. Take action now to keep your digital information safe and get accustomed to our new 6-month password rotation policy.

HOW TO RESET YOUR PASSWORD:

Log in to your Ultra Retailer Portal

Follow the prompt on your screen to reset your password ULTRA-TIP: Your new password must be at least 10 characters long. Please include upper and lowercase letters, a number and a special character.

Choose Continue Without Changing Password if you’re unable to reset immediately

We appreciate your swift cooperation. Together we can ensure an Ultrasecure experience for everyone!

OUR RETAILER COMPENSATION PROGRAM

Earn more with Ultra!

Our Compensation Program gives you higher upfront spiffs – paid instantly! On top of that, we offer higher industry-leading residuals and Airtime Margins on all plans, so you can increase your earnings and grow your Customer base! And don’t forget about our Launch Day 100% Bonus Incentive to earn more this month. When you sell Ultra, you’re offering more than just faster data at better prices. You’re connecting Customers to what matters most.

RETAILER SUPPORT

Ultra Mobile is supported by our incredible Retailer Support (RSR) Team. Our trained staff strives for one-call resolution while providing technical assistance, as well as general support. We also provide Retailer tools to assist Customers directly on UltraAgents.com via the ‘Manage Subscribers’ tab.

Retailer Support

855-664-6638

Customer Care

Please share our Customer Care number with your Customers should they wish to speak with a Care Representative who can provide account support.

Ultra Mobile Customer Care can be reached at 888-777-0446 or by dialing 611 from their mobile phone.

Support Hours:

English: 6:00a - 6:00p PST/DT / 9:00a - 9:00p EST/DT

Spanish (Press 2): 6:00a - 6:00p PST/DT / 9:00a - 9:00p EST/DT

Chinese (Press 3): 6:00a - 6:00p PST/DT / 9:00a - 9:00p EST/DT

THANKS!

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