Indy Real Producers Magazine February 2021 by QBDarla

C O N N E C T I N G .

E L E VAT I N G .

I N S P I R I N G .

MICHELLE

CHANDLER Life by Design

RISING STAR: Sena Taylor PARTNER SPOTLIGHT: Indiana Title CELEBRATING LEADERS: Julianne Jaensson

FEBRUARY 2021

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TA B L E O F

CONTENTS 06

The RP Team: Best Purchases

Security Home: Get Your House Ready

Celebrating Leaders: Julianne Jaensson

Publisher’s Note

Partner Spotlight: Indiana Title & Closing Services, LLC

Rising Star: Sena Taylor

REALTOR® Foundation Update

Top 200 Standings (From January 2020 to December 2020)

Cover Story: Michelle Chandler of the Sheila & Michelle Real Estate Team

If you are interested in contributing or nominating REALTORS® for certain stories, please email us at brian.ramsey@realproducersmag.com. DISCLAIMER: Any articles included in this publication and/or opinions expressed therein do not necessarily reflect the views of The N2 Company d/b/a Real Producers but remain solely those of the author(s). The publication contains paid advertisements by local companies. These companies are not endorsed or specifically recommended by The N2 Company or the publisher. Therefore, neither The N2 Company nor the publisher may be held liable or responsible for business practices of these companies. NOTE: When community events take place, photographers may be present to take photos for that event and they may be used in this publication.

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MEET THE

I N DY

REAL PRODUCER TEAM

Remington Ramsey

Publisher What is the best purchase you’ve made in the last 12 months? Orangetheory Gym Membership

Ladi Gross

Photography What is the best purchase you’ve made in the last 12 months? Any money spent on travel! Especially because travel was banned for so long during quarantine.

Dr. Brian Ramsey

Editor-in-Chief What is the best purchase you’ve made in the last 12 months? My new computer and second screen or a gallon of McAlister’s tea – toss-up.

Azia Ellis - Singleton

Photography What is the best purchase you’ve made in the last 12 months? Disney Plus

RETAIN YOUR CLIENTS FOR LIFE

Quality, Personalized Gifts that leave a Lasting Impression

Joshua Smith

Videography What is the best purchase you’ve made in the last 12 months? American Bully named Ivy

CHECK OUT OUR GIFTS!

Kristen Staback

Real Estate Marketing & Gifting Strategist

If you are interested in contributing or nominating REALTORS® for certain stories, please email us at Brian.Ramsey@realproducersmag.com.

6 • February 2021

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812.632.0228

kristen@360businessgrowth.com Indy Real Producers • 7

PREFERRED PARTNERS

This section has been created to give you easier access when searching for a trusted real estate affiliate. Take a minute to familiarize yourself with the businesses sponsoring your magazine. These local businesses are proud to partner with you and make this magazine possible. Please support these businesses and thank them for supporting the REALTOR® community! BUILDER David Weekley Homes (317) 669-8605

FLOORING Prosand Flooring (317) 371-6720

Davis Homes (317) 559-7439

FOUNDATION REPAIR Acculevel Inc Nolan Berry (866) 660-3349

MI Homes (317) 532-5313 Olthof Homes (219) 789-7780 Silverthorne Homes (317) 504-8129 CHIROPRACTOR Chiropractor - Jordan Burns (317) 208-9201 CLEANING SERVICES MaidMe Professional House Cleaning Services (317) 756-7453 CLOSING GIFTS CUTCO Closing Gifts/360 Business Growth (812) 632-0228 www.360businessgrowth.com & www.cutcoclosinggifts.com CUSTOM HOME BUILDERS Estridge Homes (571) 488-3818 www.estridge.com FINANCIAL SERVICES Grabovsky Group Robin Stark (317) 777-9299

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GENERAL CONTRACTOR The One LLC Vladimir Mikhov (317) 281-1648 HOME BUILDER Old Town Design Group (317) 374-9644 HOME INSPECTION Aardvark Home Inspections (260) 471-2800 Cornerstone Inspection Services (317) 815-9497

INSPECTION SHEET REPAIRS Crew Home Specialists (317) 731-1000 INSURANCE Allstate (317) 432-6939 Colliver Insurance Cheryl Colliver (317) 241-3332 Voldico Insurance Brent Turner (317) 363-0752 MORTGAGE LENDER American Mortgage (317) 694-1733 Bailey and Wood Financial (317) 535-4804 Guaranteed Rate

Crawlspace Doctor (317) 361-8444

GVC Mortgage Carmel (317) 796-3989

IndyNorth HouseMaster: Alan Peterson - Owner (317) 844-8673

Magnolia Bank (618) 201-1919

Security Home Inspection (317) 848-1744 Still Inspection Services (317) 679-1116 HOME RENOVATION Indiana Residential (800) 601-4050

MJW Financial (317) 679-8015 Prime Lending Bob Waddey (317) 810-0054 bobknowsloans.com

MOVING SERVICES Morse Moving & Storage (734) 484-1717 PHOTOGRAPHY 360 Tour Designs of Central Indiana Susie Chamberlin-Dawes (317) 640-7257 PLUMBING Indiana Residential (800) 601-4050 Indy Water Heater and Softener (317) 758-6237 STAGE & DESIGN James Rae Design (317) 860-8660 www.jamesraedesigns.com TITLE & ESCROW At Home Title, LLC (765) 730-6817 Centurion Land Title (317) 663-8091 Indiana Title and Closing Services (317) 888-8222 TITLE COMPANY Chicago Title (317) 684-3939

Ruoff Home Mortgage Amy Robbins (317) 660-4280

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publisher’s note Remington Ramsey

Every February we create a new distribution list based on the top 500 agents from the year before. This means for a good percentage of you, this is the first time you are receiving a Real Producers publication. First off, congratulations! Consider it a badge of honor to even receive the publication. For the past six years, we have brought you stories from the top agents in Indianapolis and the surrounding areas. We have connected REALTORS® with each other as well as our paying partners through the magazine, our events as well as social media. We are constantly looking to better our product and services for all who are involved. Never hesitate to reach out for any reason. Here are some of the things we need your help with:

We need nominations for features of all kinds:

NEW DISTRIBUTION for 2021

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Cover Story – a top agent in volume and respected by their peers Rising Star – has been an agent for three years or less and is outperforming most Celebrating Leaders – they might not even be an agent anymore but are impacting the industry from a leader position

Referrals of potential partners Our list of partners has been personally vetted by the Indy Real Producers team, and every single one of them came recommended by someone who receives our magazine. The partners are how we keep this magazine free for the agent.

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Attend our events The events have looked a little different during the COVID season, but whether its virtual or in person, we want you to feel loved and appreciated, so make a point to be in attendance. Miscellaneous content We are primarily focused on telling agents’ stories. However, we do have fun content outside of the stories. Send us your ideas of good columns or oneoff stories. This company was created to love on real estate agents. We realize that the agent is at the center of all residential real estate, and a single deal feeds a lot of mouths. Because of our focus on the agent, Real Producers has grown to over 100 locations nationwide. We could not have experienced this growth without a readership that was engaged and partners that were building relationships. So again, if this is your first time, welcome to the club! You earned it. Enjoy receiving your copy of Indy Real Producers, and keep crushing it so you never miss another issue!

Indy Real Producers • 11

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By Dr. Brian Ramsey

customers are on vacation in Florida. People know the company goes above and beyond the call of duty to close, and whether in a parking lot, at a lunch break or even is someone’s garage, the team is ready to quickly turn the work and bring it to completion. Most customers have the owners’ cell phone numbers, and they know that Rob and Dan are flexible and will work from dusk to dawn (even later) to make it to the closing table. Technology and other improvements have streamlined their work, and people have appreciated their efficiency and attention to details. For these men, success is really about finding complete joy from what they do. “It is the satisfaction of our customers and clients and the fact that we have made something that could be hard – easy,” says Rob. Knowing that bigger is not always better, the men have assembled a team of people that understand the many faceted elements of closings/ titles, and they provide stellar service with the promise of proper customer care. Dan notes that their “game-changer” came when they took the next step of expansion and chose a better place of business and added people. They have discovered that their size is no indication of their ability to produce high volume that is quite competitive.

INDIANA TITLE & CLOSING SERVICES, LLC MEET ROB HUDSON AND DAN TICHENOR For almost 60 years, Rob Hudson and Dan Tichenor have been working in abstracting and closing real estate transactions, and they have been able to cull the unneeded and undesirable features from the process to make the experience effective and efficient. Agents and their clients love their accessibility and commitment to accomplish tasks that seem sometimes insurmountable, and they appreciate Indiana Title for always going “above and beyond” the normal benchmarks of service. Rob started in 1985 after some time in restaurant management, and Dan transitioned from a decade of service in law enforcement in 1997. After working for many years together, the two decided to forge their own business, and in 2011, Indiana Title & Closing Services, LLC was formed. After a few decades of learning the business, the duo had honed in on the key features that they determined to create a great title company, and they sought to conduct business their way while 14 • February 2021

Rob has lived all his life in Greenwood, and he has known his wife, Beth for 21 years (married 6). They have four children: Justin (36), Chelsea (31), Joe (29) and Michael (25) and four grand girls ages 1-7. The couple enjoys traveling to warmer climates and are season ticket holders for the Colts. If there is some kind of

surrounding themselves with the best in the business – people they knew who worked as they did. Indiana Title has the capacity to close any loan on Indiana property anywhere in the country. They will meet the clients where they are – even if the @realproducers

“

IT IS THE

SATISFACTION OF OUR CUSTOMERS AND CLIENTS AND THE FACT THAT WE HAVE MADE SOMETHING

“

partner spotlight

THAT COULD BE HARD – EASY,

SAYS ROB. crowd gathering at a home show or boat show, they are there! Dan connected with his wife at their 15th reunion for their high school class, and they have been married since 2005. He and his wife, Kathy, who works in management for Eli Lilly have a daughter, Halli, who loves to take her parents to Disney World – sometimes more than once in a year. They too, love to travel and support the local sports’ teams, and much of their time is spent supporting Halli’s dance pursuits. To achieve balance with their busy worlds, the two believe in fully training everyone and making it possible for the team to work together and understand every facet of the transaction to close. Everyone has a “do whatever it takes” mentality, and Indiana Title & Closing Services, LLC hopes that someday people will remember them for their work ethic, 24/7 accessibility and that they always knew what their customers needed.

For more information on Rob, Dan and the company, you may call 317.888.8222. realproducersmag.com

Indy Real Producers • 15

Get Your

missing electrical plates and clearing storage-blocking attic accesses are time-consuming annoyances, and add pages to a report and cause delays.

House Ready; By Phil Thornberry

Another side effect to these items being in a report is that buyers will ask for professional repairs that add unnecessary financial burden to the seller. It costs more to have an electrician replace a wall plate than it does for the seller or handy man to do it. To streamline the inspection process and reduce financial impact, there are several actions that a homeowner can take: First, do not clean; save your energy for the important things. Cleaning is for showings; inspectors do not care. Walk through each room with a critical eye. Is there a water stain from a previously addressed leak? Paint it. (Do not hide an active problem, please.) Install all screens and handles on windows. Windows must be tested for operation. Recent painting can cause a window to be stuck closed, so confirm that your windows open.

WE ARE COMING! Real estate sales in Indiana are good. Houses are moving, and financing is no longer the main stumbling block to the transaction. Even inspection issues have become less of a hurdle when there are multiple offers on the table. However, buyers are still concerned when issues come up on the inspection. Sellers, as a group, know a lot about their home but usually do not know everything that is wrong. The goal in preparing for an inspection is to minimize the impact on the purchaser(s). You have seen reports that have a multitude of comments, many of which are minor, but the long report and picture after picture of issues can cause

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a buyer to second guess their decision. A seller’s goal should be to minimize the number of comments, both minor and major, and let the inspection and inspection response process do what it was designed to do, which is, only deal with important issues if they exist.

issues here simply because they are entered so infrequently. Check plumbing and ductwork, and just look around. Inspectors have been locked out of many houses due to locking storm doors or lockboxes moved inside the house. This always costs 30+ minutes to solve. It turns out that teenagers (and even 20-plus-year-olds) can sleep through just about anything and well into the afternoon. While I understand this, having to deal with an occupied bedroom while completing a home inspection is problematic. It would be helpful for others to deal with this situation. If a radon test has been ordered, please close all windows 12 hours prior to the start of the test. This will prevent us from having to add time to the 48-hour minimum testing requirement. On a final note, consider having a pre-sale inspection performed. This puts you in control of how repairs are performed and who performs them. There are other pros, and even some cons to having one done, but that is another article.

We need to get into attics and crawl spaces. Please make them accessible. Storage and vehicles should be moved away from access areas. Insufficient clearance will be documented and could result in a return trip and a delay. The electrical panel, furnace, water heater and sump pump will be inspected. Please have these areas clear. If you know something does not work, leave us a note. One homeowner had removed a pump from a whirlpool tub and had uncapped pipes. No note or evidence of removal was present. This resulted in a ruined garage ceiling when we tried to fill it. Replace all light bulbs on built-in light fixtures. Replace any missing electrical wall plates. Check under all sinks for leaks. Most are minor fixes.

From an inspector’s standpoint, they do not really want to make many of the comments you see. They would prefer to focus on accurately diagnosing the larger issues and reducing the buyer’s fear of the unknown by explaining things in more detail. They just want the light to come on when we flip the switch. Likewise, documenting multiple

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If you have a toilet that runs, fix it. It is usually simple. If you have a gas log fireplace that has a pilot light, please have it on. If the house has a crawl space, it would be a good idea to have someone go through it prior to the inspection. Inspectors find

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Indy Real Producers • 17

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S E N A TAY LO R 20 • February 2021

rising star

MAKING YOUR GRASS GREENER Sena Taylor is a powerhouse agent who lives by the mantra that if you want greener grass on your side of the fence, you should water it and take excellent care of it! She is a natural at finding the positives of any situation, and she works extremely hard to make the right things happen. For her, success is not about money but about being happy with what you do, and having the ability to accomplish your personal and professional goals. Sena grew up in St. John, IN, and after graduating from high school, she sought a place that offered an education in a more personal atmosphere but also provide some big-city life, so she attended North Park University in Chicago. She was a history major with a minor in Spanish and a Certification in Secondary Education. Her dream was originally to be a lawyer with teaching as a back-up. After graduation in 2005, she launched her

Of BHHS Indiana Realty

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professional career as a teacher, and for 13 years she taught Spanish and history. In 2015, Taylor became a licensed agent, and she was excited to make some extra money during breaks and the summer. She loved houses, and after finishing her master’s degree in 2014, Sena found some “extra time” that she wanted to productively fill. She asked her friend and now fellow agent, Meighan Wise, if she needed help, and Wise eventually helped her to make her life a more “on-the-go” pursuit.

In time, her life’s pace accelerated to a level that made it difficult to keep up with both careers, and on June 4, 2018, Sena packed up her teaching tools

Indy Real Producers • 21

and began to focus on real estate full time. It was a loss for education but a huge gain for real estate. Taylor loves to help people, and she is a member of her agency’s Relocation Team. In addition to her affinity for houses, she gets to promote the area to those who are seeking to move to Indy. The teacher in her motivates her to often help newer agents, and she still “schools” people in the art of buying the right home in the right place. Sena notes that selling real estate was a smooth transition, but she still works very hard to find that perfect balance in her life – where she controls the demands of selling with her personal responsibilities. She knew she needed help when she closed a

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deal between dinner and the cake serving for a relative’s birthday party. Part of this recognition motivated Sena to begin developing and growing a team. For her, a great agent is driven and willing to help people. They are fun-loving and able to handle all the emotions that the transactions bring. Great agents are honest and personally motivated to find the win-win situations for everyone involved. People who work with Sena find her to be positive and driven yet compassionate and extremely helpful. She laughs that she is very organized in her business but could be considered a little unorganized at home. Sena is married to Scott, an accountant, and the two love to travel and spend time with their two crazy dogs – Buddha (a rottweiler) and Winnie (a Lab). They love to find new parks and trails to explore, and the family has moved six times, so they have explored a lot of new cities. The Taylors love to travel, especially to warm, tropical climates. Corona limited those plans, but they were able to take a 5,200-mile trip out west and visit the Grand Canyon, Yellowstone National Park and a host of other beautiful spots – seeing 10-11 cities. Taylor credits her parents with her desire to emulate a loving, helpful spirit toward others. Her Christian faith and early visits to the less fortunate on missions trips gave her a strong appreciation for what she has and a strong sense of gratitude. Over her life, she has also had many opportunities to work with ministries that helped the homeless too. Sena Taylor loves the Warren Buffet quote, “Look for three things in a person: intelligence, energy, and integrity. If they don’t have the last one, don’t even bother with the first two.” It really captures her desire as she impacts others. She hopes that, someday, people will remember her as an honest, respectful and helpful person who emulated integrity. Until then, she will be watering her grass and making it the kind of place more people want to live in.

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Indy Real Producers • 23

2021 Grant Recipients: Family Homelessness Dayspring Center Family Promise of Greater Indianapolis Family Promise of Hamilton County Family Promise of Hendricks County Holy Family Shelter O’Connor House Domestic Violence Alternatives Incorporated of Madison County Coburn Place Safe Haven Desert Rose Foundation Sheltering Wings Center for Women Turning Point Domestic Violence Services

Vulnerable Populations Brookside Community Development Damien Center Dove Recovery House for Women Gennesaret Free Clinic HVAF of Indiana Indiana Youth Group Kids in Crisis Intervention (KIC-IT) Pathway to Recovery Pourhouse Stopover Stripped Love

We hope you will get to know the charities your donations are supporting in 2021. If you know of a charity that would qualify for a grant from the REALTOR® Foundation, contact our office or send them to www.realtorfoundation.org.

By Gabie Benson

THE REALTOR FOUNDATION UPDATE 2021 Grant Recipients Do you know what happens with your donation when you support the REALTOR® Foundation? Donations to the REALTOR® Foundation are combined to provide grants to local charities on the front lines of serving our most vulnerable homeless neighbors. Annually, our grant dollars reach as many as 4,000 individuals about half of which are children. That impact is made all in the name of REALTORS®! Grants are distributed to organizations that provide critical housing to

24 • February 2021

victims of homelessness in central Indiana. These grants are funded 100 percent by MIBOR member donations, and our ability to provide more grants is contingent on the support and generosity of the real estate industry. The REALTOR® Foundation focuses primarily on the transitional housing needs for central Indiana individuals and families that become homeless by way of domestic abuse or violence, natural disasters, mental illness, addictions, job loss or other personal tragedies. The REALTOR®

Foundation looks for programs that offer wrap around counseling and programs addressing all the barriers that led someone to homelessness, strong follow-up procedures to ensure clients remain housed and independent, and overall fiscal responsibility and stability. We are proud to announce the organizations carefully selected to receive a grant for 2021. In total, more than $230,000 was awarded to these outstanding programs.

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Indy Real Producers • 25

As we are all spending more time at home these days, many homeowners are realizing they either need more space, or a different use of space. When you are ready to build the home of your dreams, look no further than Davis Homes. The Davis Homes team will work with you to design the space that makes the most sense for your routines and lifestyle. Whether you need home office space, or student study areas, the exceptionally talented Davis Design Team will work with you to accomplish your needs. The recent opening of an updated Davis Homes Design Studio, in the Keystone Crossing area provides new home buyers the opportunity to view current design features in a comfortable setting with advice from Davis’ expert designers. IT'S A GREAT TIME TO BUY “With today’s historically low interest rates, the resulting unprecedented buying power makes it the perfect time to build your brand-new home,” said Klein. Davis Homes works with you to create the home you want within a price range you are comfortable with. The in-house Davis Mortgage Services, along with other preferred mortgage lenders, will tailor financing to your needs and desires.

BUILDING WITH TODAY'S DESIGN TRENDS “Today’s more discerning buyers generally want more open designs, taller ceilings, larger windows, larger kitchen islands and gourmet-style cooking ability, walk-in shower spas, outdoor living areas, and in many cases are not as focused on the size of the space, as they are on the style and features within the space. These are just some of the benefits of building your own new home versus buying an older used home,” Jerrod Klein, V.P. of Sales and Marketing for Davis Homes said. The Davis Homes team is also focused on today’s exterior design desires, such as Craftsman, Modern Prairie, Modern Farmhouse, and other modern twists on more traditional architecture. YOUR HOME IS IN GOOD HANDS Davis Homes is a local, family-owned builder currently building On Your Lot Custom Homes throughout Central Indiana, as well as building new homes in numerous custom communities in Indianapolis and the surrounding area. “We are proud to have become Central Indiana’s largest On Your Lot home builder. Our niche of providing affordable customized building, with a focus on great value to our clients, has resulted in record sales and growing demand for our services. This has resulted in us expanding our offering to even higher new home price points. We now serve customer needs from the $300,000 range, to over one million,” said President and CEO Brad Davis, a third-generation builder. Davis says his experienced team will lead you through all aspects of the home building process. From land assessment or helping you find the perfect lot, to designing the home and working with you on the features most important to you, to the last home inspection, you and your home are in good hands. Whether you dream of building on your own lot or in a beautiful planned community, contact Davis Homes online at DavisHomes.com to discuss building your custom home.

317.548.HOME DavisHomes.com NewHome@DavisHomes.com 26 • February 2021

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Indy Real Producers • 27

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Indy Real Producers • 29

Julianne Jaensson

Helping Others Find Their Answers celebrating leaders By Dr. Brian Ramsey Photography by Ladi Gross of Ladi Gross Photography

Benjamin Franklin is credited with saying, “Tell me, and I forget. Teach me, and I may remember. Involve me, and I learn.” So much of life and leadership is viewed as “being the expert” and telling others how it is. What if we could lead in such a way that we helped others by enabling them to get safely to their perfect place with guidance but the sensation that they had forged the path. What if we could lead as Julianne Jaensson does – helping others find their answers! Julianne Jaensson admits that her early recollection of leadership was focused upon dispensing the accumulated wisdom that she had garnered and that much of her personal discussions with agents were similar. In time, she had a major shift in leadership strategy and practical application that gave her the freedom to understand the differences in people and to see that when agents were “guided” into solutions, the changes in them were permanent. When asked about her number-one piece of advice, she quickly retorted, “Don’t talk so much!” Jaensson knows that people are individuals equipped with many different talents, perspectives and responses. “Everyone has something to offer, and it is up to the leader to help agents find their sweet spot of contribution and to listen closely to them so that leaders develop an accurate picture of where the agent’s mind is living.” She recalls a recent conversation with an agent where she was surprised to find out that the agent was struggling with something that had not entered into Julianne’s thinking at all. “Asking good questions, listening, seeking to understand and then finding solutions is the best process in joining the agents’ journeys. Above all, Julianne knows that relationship is the key! There will be times when there are misunderstandings and different expectations, but having

Everyone has something to offer, and it is up to the leader to help agents find their sweet spot of contribution and to listen closely to them so that leaders develop an accurate picture of where the agent’s mind is living.

of Carpenter REALTORS®, Inc. 30 • February 2021

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Indy Real Producers • 31

Julianne understands the importance of office meetings, but she also knows the key to the personal conferences. She looks for growth-minded individuals with a desire to develop fundamental skills. Agents must be “hungry” and coachable, and they need to understand setting and accomplishing goals – not just numbers and dollars. Of course, she assumes that agents will have strong character, honesty and integrity. Once an agent brings those staples, the sky is the limit on what they might accomplish. The work of an agent can be described as a “people business,” and the relationship between managers and agents is very similar. Julianne observes that understanding the heart is one of her most crucial tasks. For her, success is about growth – learning every day and becoming better. She cherishes the influence of her family too. Her dad was an entrepreneur, and her mother was a stay-at-home mom. She said that they wisely let her explore things and were always supportive.

a good relationship with agents will help everyone weather the storms and keep the ship charting through the tumultuous waters. By the way, Jaensson says that the same mentality between clients and agents is just as vital. Julianne was born in Connersville, Indiana, and studied Finance and Math at Miami of Ohio. After graduation, she launched her professional career with Deluxe Check Printers in sales. She was married and immediately transferred to Pittsburgh, where she worked for 10 years. Along the way, the Jaenssons adopted two children, and Julianne began to pause to ask herself what was really important in life. When an opportunity arose to move back to Indy (2001), the Jaensson family came home, and Julianne became a stay-at-home mom for a while. When the children were in school, Julianne began to re-evaluate her days. A neighbor told her that she should join him in taking the real estate class, so she did. She passed the test and became licensed in 2009. She immediately connected with the people at Carpenter, and the rest is history. One of her

32 • February 2021

early, funny recollections was her interview. When asked about her goals and money, Julianne told them that she hoped to earn $5,000 her first year, so she could have some spending money for the family. She did – a lot more, of course. Looking back, the story gets funnier each time she tells it. “I am so glad that they had the wisdom to explore my thinking and find out what I There are many needed to know,” she remembers. pearls out there if Perhaps that is why Julianne is so we can be patient good at discerning the minds and to search for them. hearts of her agents. People can say things that we find in error, but if we do not dismiss them and explore the foundation of the thoughts, we might just be able to turn an average answer into many great ones. “I am so glad that the leadership at Carpenter could look beyond my analysis of myself and see the true potential,” she notes, “and I try to do that very thing today with the agents. There are many pearls out there if we can be patient to search for them.”

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Julianne and her husband, Mike, have two children: Alex (22) is at Ball State University, and Ellie (20) is at Purdue. The Jaenssons love to golf together and travel. They are very family-driven, and yet they are making great strides in learning how to be “empty nesters.” Julianne Jaensson is driven, focused and yet caring. She hopes that, someday, people will remember her for being a positive influence. Until then, she will continue to guide others to their answers, for that is where we truly learn and find change.

Indy Real Producers • 33

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Indy Real Producers • 35

cover story By Dr. Brian Ramsey By Photography by Ladi Gross of Ladi Gross Photography

Michelle is a highly competitive, driven person, and she moves at an accelerated pace – constantly. For her though, life is all about design, and there is a balance for her as she works to make things happen (like it all depends on her); she also knows that God divinely appoints people and things each day (like it all depends on Him), so she has to consider what he is doing in her world.

MICHELLE CHANDLER OF THE SHEILA & MICHELLE REAL ESTATE TEAM

36 • February 2021

Speaking with Chandler will leave you feeling energized and confident to go conquer the world, and she often tells agents (and everyone) that one can have cake and eat it too – “you just need to get in the kitchen and bake it!” Her world is a combination of ceaseless effort, unwavering dependance and a serious commitment to fun. Many people think in terms of the calendar year of real estate (January to December), but Michelle and her awesome team think of “now to forever.” Sure, they measure things such as over 200 transactions last year, but those things do not define them. The effort they make each day to impact others and be solutions to their needs is a team culture and a lifestyle.

Life by Design

n his book, The Purpose Driven Life: What on Earth am I Here for? Rick Warren says, “You cannot fulfil God’s purposes for your life while focusing on your own plans.” Michelle Chandler is a living example who understands this completely. In fact, she often struggled early on in her career when asked to set goals, because she did not want to just arbitrarily set numbers without considering what her true purpose and mission should be and how that would impact others.

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At the beginning of last year, the team decided to call everyone on the database (over 7,000) to maintain relationships and create opportunity. When COVID-19 hit, they shifted their focus to just asking clients how they were doing and how they could help them. One call shocked Michelle as the lady berated her for calling. Michelle apologized and did not even mention anything regarding real estate. She admits that the call gave her great pause, but she remained true to her mission and called the next person. That call resulted in a very thankful lady who

Indy Real Producers • 37

in almost tears told Chandler that she needed supplies, and the team delivered them to her. Real estate pushes your limits; you have to be willing to just take the next step despite the response of others. Michelle graduated from Bradley University with two degrees: Psychology and Education. She taught two years, and the experience taught her a lot about herself and her longing for something that fit her better. In 1999, she obtained her real estate license, and the real estate world has been different since. She has functioned as an agent and a manager, but she returned to her work as an agent which is her wheelhouse.

a “getter done” mentality. They strive to take excellent care of people, and their agreement on the importance of values, morals and worldview gives them a deep connection and a sense of moving the same direction. They are often doing things together outside the office, and she loves the fact that as they move forward in business, they have developed a sense of “no man left behind.” Chandler notes that great agents are smart, kind and generous. She often suggests to other agents that they need to dream bigger and treat people correctly. She explains that character is everything, and when faced with a situation where there is a choice, agents must do the right things for the clients. “Agents will discover that they will make more money through integrity than that one deal they were tempted on,” says Michelle. She also encourages agents to stay upbeat and to not fear a “no.” That negative response only propels an agent to the next “yes.”

Real estate pushes your limits; you have to be willing to just take the next step despite the response of others.

She loves the “hunt and gather” process of selling, the competitive element (getting better), working with others and the fast pace. Her favorite thing, however, is the opportunity to pay attention to what is around her, knowing that God is doing something special. “You may be the only Jesus that people might see, and everyone needs a little Jesus,” notes Chandler.

Chandler is quite proud of her team which was formed organically. Most of them are people that she has known or connected to her in some way. Nonetheless, they have created a culture of mutual help, a high value for clients and

38 • February 2021

Michelle and Cary, who is a high school principal and who is in charge of her books have been married two and a half decades, and they love doing life together. Their similar philosophies and competitive spirits have served them well and have been foundational teaching for their four children: Bailey (volleyball player for Eastern Illinois), Maya (basketball player for Loyola University), Chloe (competitive dancer) and Chase (plays football and

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Indy Real Producers • 39

home matters

FENG SHUI for Remote Workspaces By Shauna Osborne

1720 E. Pleasant st. | Noblesville, IN 46060 (317) 978-9696

Feng shui is the “practice of arranging the pieces in living spaces in order to create balance with the natural world.” As the distinct concepts of “living spaces” and “working spaces” have become blurred over the last year, our home’s natural boundaries have been compromised, which, according to the tenets of feng shui, results in a lack of productivity. So, where to begin?

cheered her team on. She did not pout, show negative emotion or argue.

She says that God is the b e s t R E A LT O R ® t h a t s h e knows, and she perseveres to work from His example.

basketball – middle school). The family loves to have fun, attend the various games and performances and serve their community. Michelle has keen insight on defining moments. “Defining moments are not one moment, but it is how you prepare and how you respond to life’s 40 • February 2021

events,” she observes. She illustrates with her daughter, Maya. When Maya’s travel basketball team played in a game where both teams were in the top ten, hundreds of scouts and coaches were in attendance. After a miscue, the coach pulled Maya from the game and gave her an animated lecture. She listened, looked him in the eye and shook her head in understanding; then she grabbed a towel and

After the game, she received five offers (with scholarships) from colleges, and the family heard about the incredible reactions from coaches who said they wanted her for her work ethic and coachability. It was not the moment but the lifetime preparation and reaction that gained Maya the opportunity to play on a fullride in college. Michelle explains that a similar story could be told from each child (not enough article length), and both parents are thrilled that their children are developing character and positive attitudes in addition to their skill sets. Michelle Chandler hopes that someday her legacy will give people the assurance that she has loved them well and put Jesus and her family first. She strives to be the optimum friend and leader each day, and she loves the fact that she is surrounded with such great and talented people. She says that God is the best REALTOR® that she knows, and she perseveres to work from His example. @realproducers

One of the many lessons 2020 delivered was that far more people can do their jobs from home than previously thought. Coffee in hand, makeshift “offices” set up in spare bedrooms, dens, and garages…we made it happen. And though some employees have returned to their office workspaces by now, nearly a year in, many continue to work remotely and will do so for the foreseeable future. Accordingly, it’s useful to turn attention to refining our evolving workspaces for maximum productivity and a harmonious mentality, applying the principles of feng shui.

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With the fundamental requirements for an industrious workspace: a flat surface (generally, a desk, counter, or table) with minimal visible distractions. First, assess the distractions in the work environment, positioning yourself facing a mentally nondisruptive space. Avoid facing a wall, if possible, as this represents facing obstacles in feng shui; similarly, avoid sitting directly in line with a door, which puts you in the path of any negative energy traveling into the room, and position your desk away from the door but mostly facing it, which is referred to as a “commanding position” in feng shui. This set-up signifies being open to receiving the positive energy entering the room rather than turning your back to it. The work surface itself should be as clear and tidy as possible, with only necessities that add to your sense of ease and productivity, such as a pen and paper, glass of water, and / or small houseplant, as feng shui suggests that a cluttered, messy workspace can impede creativity, blocking the flow of positive energy into your room. Feng shui teaches that energy flows where our attention goes, so utilize these guiding principles to manifest the energy you desire for your home workspace. Indy Real Producers • 41

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Indy Real Producers • 43

TOP 200 STANDINGS Teams and Individuals From January 2020 to December 2020

Rank

Agent Name

Office

Transactions

Volume

Average

List

Sold

Total

Price

Rank

Agent Name

Office

Transactions

Volume

Average

List

Sold

Total

Price

Mike Deck (6201)

BHHS12

136

225

133,193,643

591,972

Rachel Schaller (42519)

RIDG01

102

134

34,202,732

255,244

Dick Richwine (2678)

BHHS01

175

170

345

124,160,783

359,886

Christopher Schrader (9301)

DREZ01

32,947,043

464,043

Bif Ward (4950)

TUCK14

114

96,098,725

842,971

Timothy O'Connor (6723)

BHHS01

118

32,936,678

279,124

Matt McLaughlin (7651)

TUCK14

131

86,577,826

660,899

Eric A. Wolfe (25107)

PIEG01

184

32,584,750

177,091

James Trueblood (25885)

TRBL01

241

304

79,768,007

262,395

Drew Schroeder (21297)

EXPL01

32,564,473

471,949

Jennil Salazar (31656)

REAB09

113

67,045,993

593,327

Laura Heigl (23066)

CESC05

32,342,420

380,499

Eric Forney (33514)

KWIN04

103

159

262

63,387,478

241,937

Carrie Holle (31603)

EZST02

32,175,463

510,722

Mike Scheetz (9293)

CESC01

142

161

61,801,095

383,858

Bina Ahluwalia (3763)

BINA01

112

31,967,735

285,426

Justin Steill (32551)

BHHS12

153

61,372,968

401,131

Matthew Kraiger (41745)

RIDG01

117

137

31,725,248

231,571

Stephanie Evelo (9684)

KWIN05

131

225

60,917,619

270,745

Jacqueline Graham (15602)

CESC01

31,620,021

343,696

Rodney Heard (25890)

EXPL01

125

200

55,178,975

275,895

Ashley Wright (34397)

TUCK20

156

31,595,681

202,536

Allen Williams (13229)

BHHS12

117

55,060,751

470,605

Christopher Price (21181)

KWIN04

106

182

31,438,253

172,738

David C. Brenton (7208)

DBTM01

136

233

52,723,878

226,283

Joe Everhart (5556)

EVRR01

31,399,427

424,317

Kristie Smith (19304)

KWIN05

126

52,708,800

418,324

Andy Sheets (28522)

CESC01

31,380,616

412,903

Heather Upton (21499)

KWIN05

143

111

254

50,713,369

199,659

Thomas Corbett (33308)

KWIN05

31,057,019

323,511

Michelle Chandler (16363)

KWIN10

115

106

221

50,544,961

228,710

Mark Dietel (29430)

DRRL01

115

30,584,029

265,948

Libby Somerville (4319)

REAB01

102

49,348,619

483,810

Mark Linder (10770)

CESC02

101

30,216,778

299,176

Stacy L. Barry (22327)

CESC04

132

152

49,241,554

323,958

Scott A. Smith (6385)

KWIN02

171

110

281

49,181,830

175,024

Shannon Gilbert (29925)

EZST04

118

185

47,809,408

258,429

Jeffrey D. Paxson (18702)

JPTM01

132

185

45,013,995

243,319

Stephen W. Clark (25339)

KWIN01

126

44,820,689

355,720

Christopher Schulhof (17825)

RRSE01

44,168,846

519,633

Laura Turner (31672)

TUCK03

117

43,586,966

372,538

Scott Hackman (22830)

CESC04

42,504,790

488,561

Denise Fiore (24458)

CESC05

106

41,080,198

387,549

Clay Burris (32046)

CESC09

105

126

40,284,715

319,720

Matthew Reffeitt (8851)

KWIN04

104

155

39,700,828

256,134

Jennifer L. McLean (34872)

CESC01

117

38,680,648

330,604

Mary Wernke (29829)

TUCK14

38,530,168

621,454

Kelly C. Todd (17868)

TUCK14

38,134,968

515,337

Patrick Watkins (12593)

MWRG01

154

38,107,954

247,454

Lindsey Smalling (30943)

TUCK05

110

169

37,288,880

220,644

Disclaimer: Information is pulled directly from MLS. New construction or numbers not reported to MLS within the date range listed are not included. MLS is not responsible for submitting this data. Some teams may report each agent individually. Indy Real Producers does not alter or compile this data, nor claim responsibility for the stats reported to/by MLS. Data is based off of Mibor counties.

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Indy Real Producers • 45

TOP 200 STANDINGS Teams and Individuals From January 2020 to December 2020

Rank

Agent Name

Office

Transactions

Volume

Average

List

Sold

Total

Price

Rank

Agent Name

Office

Transactions

Volume

Average

List

Sold

Total

Price

Jeffrey D. Cummings (28040)

DIGR01

129

30,157,319

233,778

Molly Hadley (28457)

TUCK02

116

26,014,338

224,262

Thomas V. Endicott (3920)

KWIN05

116

30,131,753

259,756

Penny L. Dunn (30844)

CESC01

25,976,854

399,644

Steve Lew (35213)

SVRE01

109

29,400,454

269,729

Jeneene West (11081)

JWES01

139

25,862,827

186,064

Carl Vargas (3918)

TUCK04

28,939,780

298,348

Joseph Kempler (24223)

CNPR01

25,362,286

390,189

Jamie Suchotzky (30968)

RHOT01

125

28,891,912

231,135

Gary Swift (14703)

CESC01

25,237,236

435,125

Kelly Dather (23800)

KWIN05

28,653,620

301,617

Brenda Bowman (19646)

TUCK03

24,974,460

356,778

Nicholas Laviolette (28773)

TUCK18

28,512,426

500,218

Mark Dudley (840)

RERG01

120

24,972,700

208,106

Noah Bradtke - Litwack (41686)

NCJ 01

138

140

28,318,300

202,274

Nancy A. Dewbrew (16440)

NRET01

122

24,780,645

203,120

Roberta Dakich (6692)

TUCK14

28,132,631

401,895

Jeffrey Hilycord (19576)

RREP01

24,752,888

266,160

Erika Frantz (30003)

BHHS12

27,726,200

326,191

Ron Rose (6209)

IRPL01

24,647,481

293,422

Christi Coffey (24398)

TUCK16

27,682,748

291,397

Joshua Moss (34263)

KWIN02

117

24,551,178

209,839

Todd L. Cook (35316)

KWIN02

136

26,917,486

197,923

James Embry (22365)

KWIN01

24,418,489

246,651

Chris Harcourt (36634)

RMCN01

137

26,897,908

196,335

Todd Ferris (28630)

FRRS01

24,345,439

316,175

Derek Gutting (16455)

KWIN01

108

26,351,428

243,995

Shelly Walters (29205)

TUCK07

24,338,145

286,331

Robbin Edwards (34909)

ECOR01

26,263,906

505,075

Alex Montagano (32905)

EXPL01

24,218,252

302,728

Bradley A. Grant (20888)

CESC07

26,247,444

332,246

Fred Nelson (30236)

CESC02

24,098,655

339,418

Corina Jones (24987)

YRHM01

140

26,040,455

186,003

Paul Bates (10199)

TUCK06

23,879,164

351,164

Roger D. Webb (33148)

RGWR01

23,436,036

275,718

Chad Hess (25287)

FCCH01

130

23,435,789

180,275

Benjamin Jones (26255)

TUCK18

23,408,717

365,761

Jennifer Shopp (24143)

BHHS02

23,350,501

307,243

Staci Woods (33151)

KWIN05

23,212,749

276,342

Traci Garontakos (37772)

ECOR01

23,112,050

660,344

Kimberly Carpenter (15467)

TRBL01

23,085,765

256,509

Jennifer Goodspeed (24306)

KWIN01

23,035,288

329,076

Kevin P. Elson (8938)

REAB01

22,890,322

254,337

Michael P. Price (28912)

CSRG01

110

22,806,416

207,331

Joshua Vida (29955)

PDIG01

22,717,099

283,964

Will E. Lonnemann (24119)

TUCK14

22,661,632

276,361

Matt King (38196)

TUCK14

22,644,612

462,135

Diane Brooks (8362)

TUCK07

22,604,456

313,951

Jason DeArman (26618)

TUCK10

21,935,263

270,806

100

Stacey Sobczak (26482)

TUCK07

21,819,040

445,287

46 • February 2021

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Indy Real Producers • 47

At Magnolia, You're More Than An Account Number

HOMEBUYERS IN CENTRAL INDIANA HAVE BEEN TRUSTING MATT WITH HOME FINANCING FOR OVER 10 YEARS. Located in the new Braden building in downtown Fishers

Matt Schlueter Branch Manager I NMLS#17748 8700 North St Fishers, IN 46038 317.208.9200 • 618.201.1919 mschlueter@magnoliabank.com www.magnoliabankmortgage.com 48 • February 2021

Like us on Facebook at Magnolia Bank – Fishers, IN

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Indy Real Producers • 49

TOP 200 STANDINGS Teams and Individuals From January 2020 to December 2020

Rank

Agent Name

Office

Transactions

Volume

Average

List

Sold

Total

Price

Rank

Agent Name

Office

Transactions

Volume

Average

List

Sold

Total

Price

101

Brian Sanders (9359)

CESC04

21,796,810

454,100

118

Jay O'Neil (8204)

ECOR01

20,606,579

588,759

102

Janice K. Beltz (31150)

CESC05

21,726,932

329,196

119

Samuel Hawkins (14746)

TUCK14

20,601,800

556,805

103

Jamie Hall (19903)

CARP12

21,586,884

353,883

120

Scott Armstrong (31071)

ARMS01

20,499,185

409,984

104

Anuja Gupta (35975)

RREP01

21,583,399

260,041

121

Tony Janko (27865)

TUCK04

20,379,996

219,140

105

Julie C. Preston (20209)

TUCK02

21,571,730

353,635

122

Jodi Gandy (33432)

HNRL01

133

20,351,615

153,020

106

Pam Jones (21672)

CESC05

21,417,181

428,344

123

Jennifer Blandford (23943)

CARP32

20,339,516

317,805

107

Aaron Wheeler (32775)

AGWH01

21,398,904

274,345

124

Steve Sergi (8832)

REMD01

20,313,750

312,519

108

Kelly Huff (30636)

TUCK10

21,227,744

249,738

125

Ross Graham (31783)

EXPL01

100

20,258,995

202,590

109

Jennifer D. Laughner (20566)

CESC02

21,080,163

257,075

126

Tracy Wright (27566)

ECOR01

20,149,297

479,745

110

Patrick Keller (36900)

CPRT01

21,079,864

226,665

127

Matthew Kressley (19670)

TUCK10

20,148,285

544,548

111

Mark Branch (26476)

CESC03

21,032,315

313,915

128

Michael Lyons (14855)

KWIN01

20,123,374

287,477

112

Julie Schnepp (10638)

RMAX01

20,883,040

215,289

129

Natalie Clayton (38226)

MWPC01

20,105,199

248,212

113

William Mitchell (23190)

KWIN01

20,873,200

773,081

130

Jason Alsup (26628)

EXPL01

131

19,987,440

152,576

114

Connie Hill (33989)

CESC01

20,769,663

276,929

131

Herbert Rice (34289)

REAB01

19,978,392

221,982

115

Christopher B. Fahy (34333)

BHHS02

20,749,063

345,818

132

Jordan Moody (36901)

KWIN01

19,854,209

206,815

116

Alicia Buckley (34812)

CESC04

20,649,041

368,733

133

Eli Skinner (34308)

SIML01

101

19,585,009

193,911

117

Kelly Lavengood (27232)

PLCL01

20,610,853

332,433

134

Nicholas McNeely (35430)

TUCK14

19,582,088

349,680

135

Rebecca Johnson (28900)

REAB01

19,417,478

334,784

136

Tatum Hill (39984)

PLCL01

19,354,265

394,985

137

Kyle A. Williams (31896)

CESC04

19,197,320

408,454

138

Craig DeBoor (33481)

EXPL01

100

18,986,115

189,861

139

Ann E. Williams (31762)

CESC01

18,847,897

319,456

140

Robert Lather (40513)

CESC02

18,784,660

231,909

141

Leigh Burchyett (31812)

BHHS13

18,755,728

234,447

142

Elizabeth Marks-Strauss (35825)

TUCK03

18,734,559

283,857

143

Kisna Adhikari (37613)

FTRE01

18,591,789

189,712

144

Mallorie E. Wilson (25122)

THRG01

18,565,975

254,328

145

Jason Hess (29809)

KWIN01

18,526,753

250,362

146

Steven R. Custis (28281)

RMCN01

109

18,451,670

169,281

147

Erin Hundley (39140)

BHHS01

18,430,744

392,143

148

Jerry Gemmecke (36530)

TUCK14

18,387,471

248,479

149

Brian G. Waters (25932)

MENT01

18,350,743

269,864

150

Steve Silver (37438)

RMPR01

104

18,233,779

175,325

50 • February 2021

@realproducers

realproducersmag.com

Indy Real Producers • 51

TOP 200 STANDINGS Teams and Individuals From January 2020 to December 2020

Rank

Agent Name

Office

Transactions

Volume

Average

List

Sold

Total

Price

Rank

Agent Name

Office

Transactions

Volume

Average

List

Sold

Total

Price

151

Pegg Kennedy (7191)

TUCK06

18,198,972

313,775

168

Brittany Burke (33250)

TKEY01

17,092,750

181,838

152

Jeremy Sandlin (21321)

TUCK02

104

18,166,777

174,681

169

Gregory J. Leugers (19407)

KWIN14

16,987,994

220,623

153

Andy Deemer (5803)

TUCK10

18,134,765

302,246

170

Barbara Whiteside (37005)

KWIN05

118

16,959,076

143,721

154

Donna Kay Tewmey (15825)

TWER01

17,970,170

213,931

171

Jane Wells (11250)

TUCK07

16,857,730

301,031

155

Mark P. Studebaker (20351)

TRBL01

17,936,445

232,941

172

Lisa Meulbroek (10279)

LIRE01

16,845,300

311,950

156

Glenn Bill (7134)

EXPL01

17,862,975

380,063

173

Tina Floyd-Snodgrass (17498)

KWIN01

16,748,114

220,370

157

Kevin Hudoba (38716)

KWIN01

17,823,835

198,043

174

Mickey Peek (20193)

TUCK03

16,747,375

310,137

158

Sarabjit Sikand (19328)

DRHR01

17,717,925

264,447

175

Frederick Catron (32426)

TUCK06

16,673,355

208,417

159

Casey Beth Elkins (34736)

KOVE01

114

17,619,750

154,559

176

Patrick Tumbarello (35690)

TUCK03

16,648,408

237,834

160

Kelly L. Wood (16204)

CSRG04

17,457,890

249,398

177

Luis Coronel (30605)

CORG01

156

204

16,646,307

81,600

161

Steven Rupp (15910)

KWIN01

17,447,741

317,232

178

Robert L. VanHook (19956)

CESC02

16,582,395

240,325

162

John O'Brien (31292)

TUCK18

17,278,800

493,680

179

Larry Rasmussen (2608)

CERA01

16,560,665

435,807

163

Paula Smith (22201)

SFRI01

17,236,089

374,698

180

Kristen Yazel (31364)

CESC04

16,447,297

299,042

164

Tanya Smythe (12507)

TANY01

17,141,411

389,578

181

Jake R. Stiles (21840)

STIL01

16,355,701

259,614

165

Brian Maire (32173)

URE 01

17,138,454

244,835

182

Elisabeth A. Lugar (29543)

CESC04

16,353,131

333,737

166

Wade Jurney Jr (40761)

WJHL01

122

17,113,275

140,273

183

Ryan Radecki (34062)

EZST01

16,253,899

200,665

167

Daniel O'Brien (35006)

TRBL01

17,110,750

255,384

184

Mandy Sheckles (30432)

TUCK05

16,219,090

200,236

185

Roger Wessel (38345)

BHHS16

104

16,077,310

154,590

186

Jennifer Bliss (36882)

PLCL01

15,994,217

290,804

187

Keith Albrecht (10371)

REMG01

15,983,363

443,982

188

Carrie Abfall (23314)

RREP01

15,972,250

332,755

189

Gary Angstadt (15254)

CESC05

15,933,275

379,364

190

Beckie Schroeder (22137)

TUCK07

15,823,485

405,730

191

Andrew Liechty (22628)

TUCK08

15,818,534

282,474

192

Mark Lopez (21581)

TUCK18

15,802,830

250,839

193

Ronda R.Cooper (31640)

FARE01

15,750,471

242,315

194

Keri Schuster (17873)

TUCK07

15,717,321

308,183

195

Suzanne Kappen (21214)

REMD01

15,662,700

460,668

196

Nancy D. Mutchmore (20603)

BHHS01

15,625,650

355,128

197

James Smock (28458)

TUCK06

15,619,401

269,300

198

Brian Wignall (36550)

TUCK07

15,519,979

360,930

199

Denise Potter (37479)

ONYX01

15,354,076

357,072

200

Donald Lawless II (12744)

TUCK10

15,321,425

232,143

52 • February 2021

@realproducers

realproducersmag.com

Indy Real Producers • 53

54 • February 2021

@realproducers

realproducersmag.com

Indy Real Producers • 55

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