Our all-in-one POS/Dispense solution is trusted by over 850 Australian community pharmacies.
The software is built on solid accounting principles that help you manage your cash-flow and maintain accurate records for taxation purposes.
We deliver a comprehensive range of business intelligence tools that you can use to make better decisions.
And, because Minfos is an all-in-one package, you can access a single view of your customer.
What’s more, we provide an accurate product database that helps you maintain accurate drug and retail product information in your system.
Minfos pharmacies can manage all aspects of their business – including dispense, packing, clinical interventions, POS, sales, ordering, inventory management, customers, promotions, loyalty to reporting and more.
Minfos is a division of the EBOS Group (Symbion). For more information, visit www.minfos.com.au
Everything you need to manage a successful pharmacy.
Minfos is a single solution that manages your entire business from Dispense to Point of Sale. We have seamlessly integrated all our modules to ensure that information flows fluidly between modules so that you can produce accurate and informative reports.
Whether you’re using POS (Till) or Dispense, access everything including your customer accounts, scripts and sales information.
Easily dispense, quickly access patient and prescription details and enjoy seamless integration with our Till
Dispense scripts and they will be automatically sent to the Till or invoice straight to a customer account
Hold customer scripts on file and be notified at Dispense, Drug Scan and Till
Minfos displays the GP% during dispensing so that pricing issues can be managed
Set-up drug pricing at a fixed price or apply a mark-up on the cost, list or last buy price for drugs
If you are dispensing a script using a non-preferred brand, Minfos will prompt you to use a substitute to a preferred manufacturer
Use our in-built calendar to leave reminders for staff and note appointments
Ensure that the correct drug is supplied and easily measure pharmacy staff’s scanning rate using the drug scan check report
From a single screen perform the final verification process and access all the required information
Minfos seamlessly integrates dispense robots to efficiently and accurately deliver drugs, manage stock and receipt orders from the robot*
We’ve collaborated with MIMS to incorporate their drug to drug and drug-allergy interaction alert modules into the Minfos Dispense workflow
Minfos integrates with all current PES providers to safely and securely transmit prescription data to pharmacies
The booking queue makes it easy to dispense and prepare the vaccine in line with the patient’s appointment or efficiently dispense for vaccination appointments
Our built-in packing module assists in accurately managing your Dose Administration Aids (DAAs)
Easily maintain and view a patient’s profile
Supports 8 dose times and multiple trays (up to 5) for patients on many medications
Complex medication dosage management
Accurately manage medication for patients requiring different medication for different days and times
View drugs and drug balances for a customer (Virtual Pillbox)
The Virtual Pillbox shows you all drugs and the drug balances for a customer *
Simply filter the Virtual Pillbox balances to view low or negative drug balances to identify what needs to be refilled*
Effortlessly queue scripts in dispense from the packing module and charge to the customer account in 1-click*
Easily perform a bulk substitution when your preferred brand changes
Customise your blister templates for your packing provider
Packing runs and pack changes are archived so you can easily reference them in the future
* Relates to Meditec and DoseAid
Minfos delivers a safe, accurate and cost-effective packing program.
From the Till view inventory, product information, pricing, sales promotions, customer details, transactions and more
SOH and price changes are updated in real-time enabling convenient visibility across Minfos
With the tap of your fingers complete transactions, find product information or enter customer data
Create custom Till hot keys to suit the pharmacy and customise discounts that can be reported on
Add brief notes to sales transactions from the Till, which may be helpful for transactions that contain purchase orders or reference numbers that you wish to record against a specific sale
Once a script is dispensed, it is immediately available at the Till
PBS Online rejections are prompted at the Till, so any scripts with issues can be resolved before the customer leaves the pharmacy
eReceipts and Prompt for paper docket
Seamless integration with 3rd party EFTPOS machines
You can set up surcharges for different payment types to automatically apply at the Till, calculated as a percentage of the transaction total
Receive account warning to ensure account limits aren’t exceeded
You can set-up automatic prompts to upsell companion products, recommend alternatives or offer multi-buy promotions
Easily manage product information to achieve greater control over your inventory
Minfos issues a MNPN for the life of each product to ensure your product data is consistent and accurate
Multiple suppliers can be managed for the same product
Minfos supports multiple barcodes for a single product (i.e. Same product with different packaging)
Mark products as companion products to assist with up-selling at the Till
If you have a short-dated, non-stocked or discontinued product, simply add a note in Minfos and you will be prompted at the Till, when ordering or dispensing
Use our in-built calendar to leave reminders for staff and note appointments
Minfos offers extensive stocktaking capabilities through wireless scanners that can be reported on
Create new labels or customise existing product, shelf or promotional labels
The ability to make bulk stock card changes quickly and easily
Categorise a product 6 different ways to meet different needs for ordering, reporting, stocktaking, pricing etc.
Effortlessly manage retail pricing across all categories to maximise your profits
From a single screen quickly review and price your products
You can add or change pricing on a product-by-product basis, apply a bulk mark-up based on categories, KVI and more
We provide tools that help you analyse your pricing strategies by categories, orders, pricing policies, GP% and much more
Auto-round the new product price (e.g. nearest to 5 cents or 9 cents)
Use our tools to review the effect on your GP% before implementing price updates to your products
Set GP% or mark-up% performance guidelines for your categories
Choose and set products as Known Value Items (KVIs)
Easily print labels for all retail price changes
Offer special pricing to a particular group(s) of customers or run a reward program based on purchases of a particular group of products
Analyse and manage your pricing strategies with more visibility.
Place orders electronically with our integrated functionality with PharmX
Auto-generate orders and update as required before placing the order
Create an order based on the purchases made during a date range or seasonal orders based on sales from the same time the previous year
Set-up product ordering parameters so they are taken into consideration when ordering
Any of your invoices waiting for collection in the PharmX gateway will be collected automatically, saving you time and providing visibility of incoming stock as it is invoiced to your store
Displays the latest buying deal information when creating an order*. When an order is generated Minfos will take the deals into account and ramp up or decrease the stock ordered accordingly
When manually adjusting an order, Minfos will prompt if ordering parameters are not met e.g. for minimum order quantity or order multiples
Inter-store stock transfer
Easily transfer stock between pharmacies
Filter supplier orders by company and, or by category
Export orders to PDF and send orders directly via email to suppliers
Review current and last invoice costs
*Deals are managed externally to Minfos
Effortlessly manage your promotions and use our reports to analyse their success Auto-management
Automatically start and stop promotions
Run report to capture how GP% is tracking
Multiple promotions can be run to support one or more campaigns at a time
Shelf talkers
Customise shelf-talkers to suit store needs
Create a promotion by selecting from one of our 8 different types of promotions and customise to suit your needs
Reuse completed promotions, by copying all the products into a new promotion
Allows you to import a promotion from your brand or head office. Or export it to share with another store
We provide you with a single customer view so you can get better insights to improve sales
Whether you’re using POS (Till) or Dispense, access everything including your customer accounts, scripts and sales information
Identify your loyal customers using our top customer report so you can create strategies to keep them coming back Marketing
Mail merge customers to create personalised marketing campaigns
Customer accounts
Manage your customer accounts for every day customers and setup third party accounts to assist with management of insurance claims
Easily receive and reconcile customer account payments paid via direct debit
Personalise and send SMS messages to your customers directly from Minfos
Email customer accounts
Reduce postage and handling cost by emailing your customer accounts with tailored account message
Save time by setting up monthly or weekly reoccurring charges to be automatically charged to customer accounts
Link family members to the one account to easily process transactions
Auto invoice for nursing home and hospital patients
Minfos can automatically invoice any scripts for a patient in that facility
Learn more about your shoppers using our customer product and sales history reports to build strong and lasting customer relationships.
Use the loyalty integration to create and manage customer loyalty programs using points or cash
Easily manage your loyalty member’s details and issue a card or replacement card from the Till
Process loyalty sale and redeem cash or points
Effortlessly include or exclude products from the loyalty program
Supports virtual* and physical loyalty cards
Minfos automatically excludes items dispensed from earning loyalty currency and having promotional discounts applied at the Till
Invoice a loyalty sale to a customer account
Loyalty can even be applied for lay-by sales with the loyalty currency earned only after the final payment has been made
*Talk to your loyalty provider regarding your programs features
your business by creating a custom loyalty program that rewards customer loyalty.
With over 200+ reports available, there is a report for customer, stock movement, pricing, product, sales performance, staff, discrepancies, promotions, KVI reports and more
Find out what your customers are purchasing and when they are purchasing
Ensure you are well stocked for top-selling products and reduce negative stock or dead stock
Analyse stock movement, turnover, gross profit, dead stock, purchasing and stock valuation
Understand your staff performance by viewing their total sales over a specific timeframe, sales by hour or their overall sales contribution
View your store’s profit, loss and sales trends through reports on:
•
Hourly, daily, weekly, and monthly sales
• Category sales
• Sales comparison
• Promotion sales
• Generic drug sales
• Top-selling and under-performing product sales
This report combines several reports into one, saving you time and providing you with information on:
• Sales
• Customer data
• Inventory cost
• Compare current and previous year or a specific timeframe
Easily export your reports to Excel and PDF
reports will clearly show you how your pricing strategies affect your GP%.
Simplify your multi-store management using powerful management tools and business intelligence reports
Manage products, categories, retail pricing, dispense pricing and promotions to realise cost efficiencies, save time, minimise data entry errors
The Head Office can create and manage a promotion and send to all stores
Pricing can be managed by Head Office for single or tiered pricing for both retail and dispense
Head Office can produce reports for each store centrally
Easily transfer stock between stores within the group
Allows Head Office to create and submit product orders on behalf of stores
Give your customers the freedom to shop at any of your stores and receive one statement
We’ve simplified your day-to-day operations and added more automated features so you can focus on growth.
Understand your profit and loss position and get clarity of your cash-flow situation
Manage your bank transactions, supplier information and bank reconciliation with Minfos
Use Minfos to manage the money owed (liabilities) by the business to its suppliers, by recording invoices, credits, cheques and payment to suppliers
Manage money owed to the business by the bank, PBS payments, credits, cheques and transfers from customers
Minfos provides transaction summaries and produces financial reports for accounting purposes including GST BAS statements, GL Journals, Trial Balance and Chart of Accounts
Quickly stocktake using your mobile phone or barcode scanner
Scan product barcodes and simply update the stock levels
Quick and real time stock adjustments
Queue labels in Minfos Stock Manager for printing
View a product’s retail price, last count date and current SOH
Add a product to order using the app, review & send via Minfos
Do more on the go by using the Minfos app to easily receipt an order individually by product or in bulk by scanning the SSCC barcode*
*Wholesalers need to integrate with this functionality via their electronic ordering gateway
Protect your Minfos store data, including your sales, dispense, patient details and stock information
The Minfos store data is backed up offsite to provide you peace of mind
Your Minfos store data is kept safe and secure in an Australian Amazon data centre
We use industry-standard encryption to protect your Minfos store data
This is an automatic service that directly integrates with your Minfos system so there is no need for extra installation steps for you to manage or training needed once you sign-up
Minfos maintained
Minfos maintains the backup for you, so you don’t need to do anything to manage this process
In the event you lose your Minfos store data, contact Minfos and we will get you up and running as soon as possible
120 days backup
We store up to 120 days of your backup
Legal and compliant
This service is Quality Care Pharmacy Program (QCPP) compliant
Safeguard your Minfos store data against malware, fire or theft.
Minfos provides up-to-date product information sourced straight from the wholesaler or supplier
Minfos maintains 500,000 products and we review 4,000+ products daily to ensure data integrity
We provide updates on:
• Product description
PDEs
Barcodes
Wholesaler retail units
RRPs where available
• New products
• Amended product details
We provide product updates sourced directly from Symbion, Sigma, API and CH2
We provide automatic dispense updates that contains PBS data including drugs on the PBS list, generic equivalents and drug costs
These files help the store remove duplications, which in turn ensures that the database is kept clean and accurate for stock ordering and receipting. Merges can be configured to auto merge. Greatly reducing the number of merges that need to be reviewed
Minfos database provides you with a catalogue of accurate product information, which means less manual entry and reduced data errors for you.
We’re ready to provide you with all the training and support you need so you can get the most out of Minfos Online help
Our Help Centre provides you with step-by-step guides, tips and FAQs. Visit www.help.minfos.com.au today
Our expert installers step in once you become a Minfos customer to ensure you hit the ground running
We know time is money, which is why our Trainers will teach you all the Minfos tips to improve your retail performance including:
• Dispense
• Retail management
• Stock control
• Promotions and pricing
