Medlines Winter 2022

MEDLINES

our business to meet the changing times, and changing needs of our customers. That has been especially true in the recent evolution of our Social Responsibility program to a broader, global Environmental, Social and Governance (ESG) model.

Representing our priorities and values, ESG builds upon current activities to include additional areas of impact including emissions reduction targets, a deeper commitment to diversity, equity and inclusion, ethical sourcing in our supply chain, good governance and more.

In this edition of Medlines, you’ll learn more about the transition and why it’s the right thing to do – for our business and for people and communities around the world. Along with this shift also comes greater opportunities for each of you to take an active role in shaping our culture, many of which are highlighted in this issue.

In addition, we feature our frontline manufacturing and operations teams who continue to keep healthcare moving through enhanced capabilities, new facilities and improved technology.

Thank you for your continued contributions to our success.

Andy Mills, President Charlie Mills, Chief Executive Officer

Jimmy Abrams, Chief Operating Officer

A message from our leaders

Medline is unique in our ability to listen, learn and adapt

Top Workplaces, Chicago Tribune

Medline was named to the Chicago Tribune’s Top Workplaces 2022 list, which recognizes companies that successfully recruit and retain the best employees while also cultivating loyalty. The selected companies, determined by third-party employee survey results, also share several strengths including strong leadership, a culture of collaboration and communication, and a commitment to helping employees advance their careers. Medline was named among 28 large companies with 1,000 employees or more, and has received this honor for 12 of the past 13 years.

OUR Our success

Medline is dedicated to attracting and retaining the best talent and fostering a positive, inclusive and engaging work environment. We’re honored to routinely be named to best

Forbes Best Large Employers (360 out of 500)

For the second consecutive year, Medline has been named to the Forbes “America’s Best Large Employers” list, this year moving to the 360 spot, up from 440 in 2021. The 2022 list was chosen based on survey results from more than 60,000 employees working for companies employing at least 1,000 people in the U.S. Employees were anonymously asked to rank their company based on working conditions, salary potential, company image and other attributes. Respondents also were asked to identify and recommend other companies within their industry. The 500 “Best Large Employers” were chosen from more than 3,500 companies under consideration.

Forbes America’s Best Employers for Women

Ranking 28th out of 400 companies recognized for “leading the way when it comes to trying to support women inside and outside their workforces”, Medline has been named to Forbes 2022 list of America’s Best Employers for Women.

“The Covid-19 pandemic has disproportionately affected women around the nation,” according to Forbes. The list was compiled based on independent survey results covering general topics such as “willingness to recommend,” as well as “topics relevant for women,” including parental leave, discrimination, representation of women and career equity.

POWERED BY STATISTA

EMPLOYEES starts with

employer lists, which assess everything from work-life balance to professional development. We’re proud to share the most recent awards recognizing Medline as an employer of choice.

Medline has an Employee Referral Program!

If you know someone who is looking for a job, refer them to Medline! We place importance on employee referrals, because we trust our employees to know what is in the best interest for Medline.

Earn a Referral Bonus

A one-time payment may be earned after the referral’s 90-day mark: $2,000 for all referrals to hourly positions and $3,000 for all referrals to salary positions. Candidate must input your first and last name in their online application in order for you to qualify for the referral. Certain eligibility requirements apply. Please visit the Source, or contact your manager or HRBP for more information about our Referral Bonus Program!

Forbes Best Employers for New Grads

Medline has been named among Forbes 2022 “America’s Best Employers for New Grads,” ranking 80th of 300 U.S. companies, “most liked by new workforce entrants.” The list was compiled based on survey results of 20,000 Americans with fewer than 10 years professional experience, working for businesses with at least 1,000 employees.

“The list offers a glimpse of what newly minted graduates are prioritizing amid what’s been a historically hot job market,” according to Forbes. Respondents were asked to rate their employers on a variety of criteria, including safety of work environment, competitiveness of compensation, opportunities for advancement, effectiveness of diversity and inclusion efforts, and company image. The final list ranks the 300 employers that received the most recommendations.

Forbes Best Employers in Illinois

Medline earned the 32nd spot among 100 selected Illinois employers in the fourth annual Forbes list of America’s Best Employers by State. Employers in 50 states and the District of Columbia are ranked by surveying 70,000 Americans working for businesses with at least 500 employees. The anonymous ratings are then compiled to rank up to 101 employers in each state, depending on the size of its workforce.

Employers making the list universally value fair pay, safe working conditions and an inclusive work culture. This year the survey questions also addressed remote work benefits, the wage gap for women, and initiatives around diversity, equity and inclusion.

Medline in the News

Journal of Healthcare Contracting

Medline joins long-term care sector at Congressional Briefing

Medline joined the American Health Care Association/ National Center for Assisted Living (AHCA/NCAL) and 500+ long-term care providers at the annual Congressional Briefing to advocate for solutions to critical issues impacting care organizations. This year’s legislative meetings focused on the financial future of the long-term care industry. With a majority of the country’s nursing homes and assisted living facilities struggling financially due to inflation and the rising costs to run their facilities, Medline team members discussed viable resources to help increase access to care in communities.

Media coverage is one of the ways we reach our audiences—from current and prospective customers to future employees—and educate them about our company, our initiatives and our culture. Take a look at some of the recent stories featuring Medline—scan the QR code for the full story.

McKnights Long-Term Care News

A golden era of innovation in wound care is approaching

Technology and improved practices are merging to create successful, new strategies for preventing and treating chronic wounds. The earliest wound care practitioners used everything from honey and grease to alcohol to promote healing, a true example of necessity bearing invention. Innovation in engineering, chemistry and medicine have led to the advanced products used today and there’s no limit to how wound care might continue to evolve, especially with new technologies in the mix.

Modern Healthcare

How ESG fortifies the supply chain

There’s a relationship between supply chain transformation and the broader push for health systems to understand and follow ESG principles. Since the COVID-19 pandemic began, consumers, communities,

employees and the federal government have raised their expectations for healthcare organizations to adopt and invest in socially responsible principles and values.

Healthcare Purchasing News

Pandemic re-cued, glove suppliers come to the rescue

During the pandemic, providers needed glove manufacturers and distributors for more than just production and delivery. They needed consulting, demand forecasting and information management help to more efficiently manage glove inventory and usage patterns.

Tracking the factors that affect healing

Wound healing in 2022 is as complex and complicated as ever. Managing and treating wounds correctly to ensure proper recovery continues to plague both patient and physician. There are endless factors that go into healing a wound, and so much of it derives from the many unique particulars of that patient.

Medline steps in to help flood devastation

Medline has sent 350 cases of medical supplies to Eastern Kentucky to help treat and care for residents from the nine counties impacted by recent catastrophic floods. The supplies included medical triage boxes, bandages, personal protective equipment (PPE), gloves, hand sanitizer and other infection prevention products. All were transported from Medline distribution centers in Jeffersonville, Indiana and throughout the U.S. to SOS International, a Louisvillebased nonprofit organization coordinating assistance in the area.

Managing supply chain crises calls for elementary equation

Post-pandemic, the healthcare industry seeks to reshape the handling of future supply chain crises. The building blocks of any supply chain, regardless of industry, centers on three parts of an equation: people, processes and technology. To minimize future impact on supply chain operations, the question is how to order the three elements for best results.

New look. New features.

Check out the redesigned Medline Newsroom!

For the past five years, the Medline Newsroom has successfully told our story, showcasing solutions for today’s most challenging healthcare problems and celebrating company wins—new products, partnerships, market differentiators, success stories and recognitions.

Thanks to a recent redesign by the web, digital, brand and public relations teams, the Newsroom now offers more accessible and engaging content, including:

• Simpler, more intuitive navigation and mobile optimization

• A modernized and comprehensive home page design

• More attractive and prominent graphics, multimedia and other features

• A text to audio option on all stories, providing a multisensory and more accessible experience

• Executive and expert biographies that can be linked to across content and external media

Check out the redesigned Medline Newsroom at www.medline.newsroom.com.

Our evolving journey into

Medline’s broader focus to meet evolving customer and regulatory requirements

CCompanies are embracing a broader view of what it means to be a good corporate citizen. They’re recognizing the responsibilities and benefits of addressing the environment, social equity and good governance. A commitment to these priorities is good business, and increasingly, a requirement for operating in the U.S. and throughout the world.

More than 10 years ago, Medline created a sustainability initiative that has since evolved into a comprehensive Corporate Social Responsibility (CSR) program with additional focus on global health equity and local community impact. “The work we’ve done to be a positive social and environmental steward has had a tangible impact on the health systems we partner with and the communities we serve,” said Francesca Olivier, vice president of Medline Environmental, Social and Governance (ESG).

With regulatory standards and customer expectations evolving, Medline has moved from a CSR to an ESG model, establishing “a broader, global and data-driven approach to measure our non-financial performance,” said Olivier.

Customers today routinely seek information and metrics on environmental sustainability, diversity, equity and inclusion (DEI), and ethical sourcing—ensuring that our products are made responsibly and respecting

human rights throughout our supply chain. At the same time, lenders, investors and countries around the world are increasingly requiring ESG data disclosure, often relying on public, third-party ESG scores based on metrics.

“ESG, in a sense, is mandatory for the company to undertake. Regulatory compliance and customer expectations are driving us to do these things—we need to satisfy both,” said Alex Liberman, Medline General Counsel, who oversees the ESG effort. “We take a lot of pride in making Medline net positive in the world. Everyone involved is very sincere and energized about this undertaking.”

What makes ESG different?

While a traditional CSR program aims to make a company accountable for its larger societal responsibilities by focusing on a few key areas, an ESG program takes the CSR agenda further, fully integrating environmental and social responsibility into existing corporate strategy, paired with a strong governance framework. An ESG model also requires quantifiable targets and measurable impact assessments.

The Sustainability Accounting Standards Board (SASB) has outlined five dimensions within ESG:

• The environment. This includes emissions, air quality, energy management, water and wastewater management, waste and hazardous material management, and ecological impact.

• Social capital. Human rights, community relations, customer privacy, data security, affordability, product quality and safety, customer welfare, and selling practices and labeling.

• Human capital. Employee health and safety, and employee engagement, diversity and inclusion.

• Business model and innovation. Product design and lifecycle, business model resilience, supply chain management, materials sourcing and efficiency, and the physical impacts of climate change.

• Leadership & governance. Business ethics, competitive behavior, management of the legal and regulatory environment, critical incident risk management, and systemic risk management.

“Medline’s ESG program will include a new level of transparency and disclosure, requiring coordination across all regions and divisions, a greater commitment to diversity, equity and inclusion throughout our ranks, stronger due diligence around ethical sourcing throughout our supply chain, and a deepened commitment to good governance,” said Olivier.

“By embracing ESG now, we’re positioning Medline to succeed in the future,” said Evelyn Miller, Medline senior manager, ESG. “Beyond the importance of transparency and the need to satisfy regulatory and disclosure requirements, I can’t emphasize enough the link between ESG and positive business performance. Reducing operating expenditures and risk, improving resiliency, helping to attract and retain top talent, improving agility, enhancing brand image and driving revenue growth are all benefits of ESG programming and commitments.”

Determining customer needs

To gauge customer ESG interests and priorities, Medline conducted a

comprehensive assessment in partnership with Practice Greenhealth, the leading sustainable healthcare member organization in the U.S. Decision makers at 46 health systems were surveyed on the extent to which ESG is incorporated into healthcare purchasing decisions. Recent requests for information also were reviewed to assess the number and nature of ESG-related requests.

According to the survey, 46% of customers said that supplier responses to ESG topics impact vendor selection and 62% said they incorporate supplier ESG responses into scoring criteria. In addition:

• 50% of customers have goals for greenhouse gas (GHG) emissions, eco-friendly products, waste, DEI, supplier diversity and product safety.

• Up to 50% of customers have goals for eco-friendly programs, eco-friendly packaging, water use, community engagement, ethical sourcing and supply chain resiliency.

• The top five ESG topics in supplier questions are: supplier diversity (63%), product safety (56%), environmentallyfriendly products (50%), diversity, equity and inclusion (47%), and supply chain resiliency (48%).

• The top five ESG topics that health systems look for in their suppliers are: environmentally-friendly products (65%), supplier diversity (65%), environmentally-friendly programs (55%), product packaging (55%), and product safety (55%).

Customer inquiries about ESG topics at Medline vary by geography, said Miller. “In the U.S., environmental sustainability, diversity, equity and inclusion, and supplier diversity are top priorities. In Europe, ethical sourcing is

—Evelyn Miller Senior Manager, ESG

By embracing ESG now, we’re positioning Medline to succeed in the future.

Klaus Vedfelt/DigitalVision via Getty Images

more of a focus, while supplier diversity is hardly considered a concept.”

The path forward

Based on a comprehensive stakeholder analysis of ESG priorities and other benchmarking, Medline has developed an ESG strategy and internal infrastructure to guide future endeavors.

The strategy will include 17 focal areas across four pillars:

• Climate resilience and environmental action: GHG emissions, air emissions, waste management, and water & wastewater

• Responsible products: Sustainable products and packaging, product safety, product labeling and marketing

• People and communities: diversity, equity and inclusion, supplier diversity, access and affordability, community engagement, employee engagement, and employee health and safety

• Robust governance: responsible sourcing, business ethics, cybersecurity, climate-related risk

Each pillar is overseen by working groups charged to lead the alignment of ESG priorities with core business strategy and develop goals and key performance indicators (KPIs). The groups will also establish baselines for data mapping and develop implementation plans. Medline is currently prioritizing. diversity, equity and inclusion, ethical sourcing, GHG emissions, supplier diversity, and sustainable products and packaging.

The plan is to address immediate ESG drivers, while simultaneously launching the infrastructure to realize

and sustain long-term performance, including data creation.

Evolving with us

“Over time, ESG priorities and principles will become more visible and embedded within the company culture and dayto-day operations,” said Liberman.

“What we’re doing will result, over time, in some financially positive operational changes,” Liberman continued. “The ESG drivers compel us to evolve more rapidly in some areas where we were already evolving, and to apply greater expertise in other areas. In addition, a big part of ESG is doing right by our employees. This will include enhancing DEI and employee engagement across divisions.”

Finally, because ESG ratings are public, “more and more customers, the media, and NGOs (non-governmental, nonprofit organizations) will look at us and assess who we are. We want to grade well in their eyes also. The changes to the organization will be impactful, but we’ll be incremental and intentional about how we go about this.” ■

“ ”

We take a lot of pride in making Medline net positive in the world. Everyone involved is very sincere and energized about this undertaking.

—Alex Liberman General Counsel and ESG Executive Sponsor

Medline employees

Get involved in ESG

Over the next few years, the priorities and principles of the new Environmental, Social and Governance (ESG) program will become a greater part of day-to-day operations and culture at Medline, building upon the company’s strong commitment to sustainability and positive social change.

This means there are more opportunities than ever for employees to support ESG at Medline. Here are a few ways you can get involved.

Medline Service Corps

The Medline Service Corps is a group of employees committed to volunteering in their communities and passionate about positive social and environmental impact. Recent Service Corps projects have included harvesting and donating produce grown on site at Medline’s corporate headquarters to a local food bank, back-to-school supply collections, participation in local mentoring and tutoring programs, and packing meals for children experiencing malnutrition.

Employee Resource Groups

Medline’s Employee Resource Groups (ERGs) are employee-led groups focused on making a positive impact on Medline’s culture and the communities where we live, work and serve. Medline ERGs include Asian Pacific American, Black Employee Network, Disability Awareness & Action Alliance, LatinX Medline Alliance, LGBTQ+, Medline Veteran Engagement Team (M-VET) and Women.

Flip to page 13 for more info on our ERG’s and DEI initiatives.

To learn more, visit The Source, click on “Our Company” then “Environmental, Social & Governance.” If you do not have access to The Source, please contact your HRBP for assistance.

Global Health Initiative

Through the Global Health Initiative, Medline leverages employee skills and expertise to help eliminate barriers to care in low-resource settings. As Global Health volunteers, employees have the opportunity to participate in global health trips— such as the most recent one to Santo Domingo, Dominican Republic. This trip focused on establishing a new Medline-funded warehouse for a nonprofit providing essential healthcare in the region.

ofCreatingbelonging a culture

Diversity, Equity and Inclusion

Medline strives to build a culture of diversity, equity and inclusion where everyone can thrive and where everyone feels a sense of belonging. We believe tapping into the richness of our employees’ diversity allows us to develop innovative solutions for our customers, who themselves represent a diverse group in the U.S. and around the world.

Greater diversity is also connected to stronger business results. Gartner research reveals that “differences of age, ethnicity, gender and other dimensions foster high performance.” Furthermore, 75% of organizations with frontline decision-making teams that reflect a diverse and inclusive culture will exceed their financial targets, according to recent studies.

Diversity, Equity and Inclusion Team

Our growing Diversity, Equity and Inclusion (DEI) team focuses on the strategic development of goals, initiatives, policies and programs that ensure diversity, equity and inclusion are incorporated into everything we do at Medline.

Mission: To enhance our work culture to make Medline the employer of choice for top talent.

The DEI team has identified priorities within strategic focus areas including culture, hire, engage and retain top talent, inclusive leadership and business enhancement. Through these endeavors, the team looks forward to introducing more initiatives designed to build diversity and inclusion at Medline.

25

Self-Identification initiative

The DEI team introduced a feature on MyMedline allowing employees to self-identify multiple facets of their identity including: race and ethnicity, veteran status, LGBTQ+ status and disability status. The Self-ID program is voluntary and optional, and the data shared will only be available in aggregate form.

This is an important step in enhancing our inclusive environment by better understanding our workforce. The aggregate information will help shape employee policies, programs and initiatives by:

• providing insights about our employee demographics

• helping the company implement policies that attract, grow and support our diverse workforce

• enabling us to measure our progress within diverse communities

All U.S.-based Medline employees can choose to make changes to their profiles by visiting the MyMedline portal on the Source, or speaking with their HRBP. Changes can be made at any time. If an employee changes their mind and no longer wants to self-identify, they may go back in and delete any info previously submitted. Please contact your manager or HRBP if you need instructions and/or assistance in accessing the portal or making updates.

We invite you to self-identify to the extent that you are comfortable— whether that is sharing some or all aspects of your identity that make you unique.

Employee Resource Groups

Medline is proud to have seven Employee Resource Groups (ERG’s),— and more to come. ERG’s are voluntary, employee-led groups that foster a diverse, inclusive workplace aligned with our mission, values, and goals. ERGs can enhance the company’s recruitment, retention, development and engagement by building community and a sense of belonging. belonging. They also offer employees a dedicated space to build stronger connections and get involved in cultural, educational, and outreach activities that support their professional development.

All ERGs are open to all employees who are supportive of the mission of the ERG and want to enhance the inclusive culture at Medline.

Illustration: cienpies/iStock / Getty Images Plus via Getty Images

ALMA A Latinx Medline Alliance

We attract, retain, engage and celebrate Hispanic and Latinx diversity to enhance Medline’s success.

“ALMA gives an ethnically connected group of individuals the opportunity to share culture, drive community involvement, and increase recruitment and retention while enriching ally awareness and relationships with the Medline team.”

—Marguerite Galvez, VP Finance Shared Services, ALMA Co-Chair

APA Asian Pacific American

We create and cultivate an inclusive, supportive and safe work environment for all Asian Pacific American employees.

“APA talent is such a large part of Medline’s success in the US and globally, with more than 1,000 colleagues in India, China, Vietnam, and Japan. We’re excited to serve our mission and vision for our members and allies and to build more bridges and open more doors within Medline.”

—Mark Chua, VP Division, and Candice Xu, VP Product Mgmt, APA Co-Chairs.

BEN Black Employee Network

We support the recruitment, retention and development of Black employees.

“Being a sponsor of the BEN ERG is my favorite activity at Medline. The ERGs give me new energy, enthusiasm and a reason to connect.”

—Alex Liberman, General Counsel, G&A, Executive Sponsor

DAAA Disability Awareness & Action Alliance

We cultivate a work environment where members of the disability community are connected, represented, empowered and valued.

LGBTQ+

We create a welcoming, safe and supportive environment for the LGBTQ+ community.

“The creation of the LGBTQ+ ERG at Medline has meant the world to me. I have always felt accepted at Medline in my 14-year career here, but seeing how Medline has really stepped up to create an inclusive space for everyone in the community, really says a lot about who we are as a company today and how we’ll be in the future.”

—Erin Turner, VP Corporate Accounts, LGBTQ+ ERG Co-Chair

M-VET Medline Veteran Engagement Team

We cultivate an environment of respect and appreciation for the skills and experience of our Veteran employees.

“The Veteran’s ERG is a fantastic way to engage our proud community of employee veterans, to support and encourage each other through sharing experiences, veteran recruitment, career development, professional growth, and retention.”

Women’s ERG (WERG)

We foster a culture where women are valued, promoted and recognized.

“There are so many strong, resilient, vulnerable, and powerful women in our lives and at Medline. We are excited to build a network where we get to know one another, find new friends and allies, and celebrate each other’s accomplishments, development, growth and contributions to Medline’s business and the community.”

Amanda Nerwin and Emily Somers, WERG Co-Chairs

“I’m so proud that we have launched an ERG focused on Disability Awareness and Action. Disability inclusion, especially at work, is so very important. Challenges due to disabilities impact so many of us at work, home, and in our community. This ERG will provide a great resource to support all Medline team members faced with these challenges. We look forward to creating a culture at Medline where people with disabilities, and those who support them, are accepted and feel comfortable.”

—Steve Brody, Group President, G&A, Executive Sponsor

—Stu

Schneider, Group President, Executive Sponsor

Manufacturing Building for the Future

Excelsior Medical

As part of Medline’s Vascular Access division, Excelsior Medical manufactures a variety of vascular access products including prefilled saline and heparin catheter flush syringes and disinfectant caps. Excelsior currently operates out of manufacturing sites in Neptune, NJ and Hartland, WI.

To accommodate growing demand for these products, Excelsior is expanding operations with a new location in Tinton Falls, NJ and is adding capacity at our Hartland facility. The new 100,000 square foot Tinton Falls facility will house one syringe manufacturing line with the capacity to add another line. In Hartland, WI, the expansion plans include tripling the facility capacity with the addition of two automated syringe manufacturing lines. We are on track to support our future growth with the new lines at both locations expected to be up and running in Q2 2024.

In Alignment

Project Unify began in 2019, with the lofty goal of aligning technology systems and standardizing processes across our North America manufacturing sites to support

continued growth, including replacing existing software with SAP’s Manufacturing Solution. The multi-year endeavor will improve overall efficiency through reduced expedited shipments, minimized excess

inventory/scrapping, and better utilization of warehouse space, as well as providing greater visibility into quality and regulatory compliance. Implementation has been completed at six plants with

ReNewal

Medline ReNewal reprocesses nearly 5,000 different types of single-use devices—from tourniquets to patient transfer mats—restoring them to their original quality and functionality. To support our continued growth in this market, a plant expansion has been underway at our Redmond, Oregon facility to add production lines for additional product categories. We look forward to increasing our capacity to support the growing needs of our customers.

This expansion project is a shining example of the strong team environment at Medline and ReNewal. Due to the specific nature of reprocessing, this expansion required our ReNewal Engineering team to not only lead the custom design and build elements of the expansion, but also ensure the new spaces could be utilized quickly. Their leadership and the support of our entire Redmond team have allowed us to start strong in 2023 with enhanced capabilities.

all remaining sites to be done by 2025. The project team and business partners have conducted nearly 200 training classes, with more to follow, to ensure a successful transition for the manufacturing teams.

Illustration of the new Excelsior Medical facility

ReNewal facility in Redmond, Oregon

Nuevo Laredo Mexico

Celebrating World Environment Day

Medline in Nuevo Laredo, Mexico participated in the 50-year celebration of World Environment Day, earning 2nd place in recognition of their contributions to sustainability. Sixteen companies participated in the event including Rheem, Caterpillar, Coca-Cola, Branson and Nuevo Laredo Zoo. The companies showcased how they are working to help the environment and educating the community about being environmentally friendly in their daily lives.

The Medline team creatively showed how their facility contributes to environmental health by recycling and other best practices that support our commitment to building a future where healthcare operates more sustainably. The Nuevo Laredo facility’s efforts reflect our continued investment in scalable, ecofriendly and energy efficient practices.

Join us in congratulating our Mexico team on this accomplishment.

Medline Nuevo Laredo Mexico earns Great Place to Work® Certification

Thanks to a work philosophy that generates trust and encourages professional development, Medline Nuevo Laredo, Mexico has obtained the Great Place to Work® Certification for the third consecutive year.

The Great Place to Work survey measures employee perceptions of the work environment and organizational culture. Medline Nuevo Laredo‘s results have improved year after year in the areas of credibility, pride, impartiality, respect and camaraderie.

This certification distinguishes the organization as one of the best companies to work for in Mexico and recognizes the passion we put into everything we do at Medline.

The Medline team shows great pride in earning the GPTW certification.

The Safety and Environment team receives recognition for Nuevo Laredo’s contributions to environmental health.

by the numbers

Operations

Medline operates 40+ distribution centers in the U.S. and Puerto Rico, with new locations opening every year. Our Operations team is essential to our success, ensuring that our customers receive their products with the first-class service we promise. Our MedTrans fleet has also grown dramatically in two decades and continues to diversify its vehicles and strategies in support of our evolving product portfolio and customers—from major healthcare systems to physician offices to residential homes. Take a look at some impressive Operations facts and figures from January–October 2022.

26,685,501 SF

Branch Ops teammates

8,600

30

Number of LEED Certified DCs

Number of outbound lines per day

825 850,000

Number of inbound trucks received per day

More than 150,000 feet of conveyor moves products within our distribution centers.

150,000 feet

Total square feet of space in the Ops DC network

Celebrating 20 years of MedTrans:

In 2002, Medline began delivering products in the Chicagoland area with a single truck.

Today, the MedTrans transportation fleet has grown to more than 1,500 vehicles nationwide.

Doubling the size of its fleet every five years, MedTrans delivers nearly 80% of Medline’s U.S. product sales and provides consistent, exceptional end-to-end supply chain service.

MedTrans Annually

Drives over 68 million miles a year

Delivers over $18 billion in Medline sales dollars

Performs over 1.6 million customer deliveries

Delivers over 2.4 billion pounds of medical supplies

80% of Medline U.S. product sales are delivered by MedTrans

More than 3,200 machines are used to move materials within our distribution centers

Reach trucks (standard)

199

Reach trucks (tall)

370

341 CB stand up forklifts

179

Carton Clamps (attachment)

876

Order Pickers

1,284

Double Pallet Riders

Illustration: primo-piano/iStock

/ Getty Images Plus via Getty Images

INTRO TO Medline University

FFor some health systems, the time and resources to plan for quality continuing education (CE) or onboarding programs is simply beyond their budgetary scope. When a facility doesn’t have programs in place, clinicians may be on their own to meet ongoing requirements or contact hours.

“Time and again, reps were hearing from accounts facing challenges onboarding and training new staff, as well as supporting the continuing education needs of staff clinicians,” said Geoff Kass, Director of Medline University. “More than anything, the creation of Medline University was the result of recognizing a need in the marketplace. It just so happened to coincide with the growing popularity of online education.”

Founded in 2008, Medline University is a free online resource for healthcare professionals. From onboarding new hires to helping meet annual training requirements, Medline University offers hundreds of free courses—more than half qualifying for CE credits. They’re also recognized by leading organizations including the California and Florida boards of Nursing.

Most Medline University courses are created in-house. Once course topics are chosen the team begins researching, creating scripts and producing the courses. They partner with divisions and departments throughout Medline to develop courses that address the most pressing issues course audience’s face.

In addition to meeting rigorous standards, Kass says learner experience and information retention is always top of mind.

“Our goal is to find ways to present information that is engaging and interactive so it brings lasting value to the learner and the facility.”

Medline University recently launched new offerings on workplace civility, expanded diversity and inclusion, and communications. The team is also developing micro-learning courses— 10-minute, mobile-optimized experiences for those seeking quick refreshers vs. deeper dives.

“Medline University is another way we differentiate ourselves from a traditional manufacturer,” said Kass. “Customers see

us as an end-to-end, strategic solution provider; a real partner who takes a holistic view of their business.”

If you have a customer interested in learning more about what Medline University can offer their organization, contact a member of the team or visit www.medlineuniversity.com.

Meet the team

• Brenda Kozak, Senior Clinical Education Program Specialist; oversees clinical narrative strategy for both individual courses as well as the course library

• Elizabeth Andreas and Ann Marie Giannace, eLearning Developers; manage the learner experience through course design and creation

• Julie Busch, Senior LMS Coordinator and Nikki Hesselbacher, LMS Coordinator; offers dedicated Medline University Customer Support and user training team for both learners and administrators

Courses

Medline University currently has more than 240 courses available, from wellness and nutrition to trauma and selfcare. We also support several specialized clinical education programs, including:

• Infection prevention

• Skin and wound care

• Perioperative

• Vascular access

• Safe patient handling

Employee Milestones

40 YEARS

Acute Care Sales

Mike Lembo

Don Story

Dynacor

Cutberto Benitez

Sales Operations

Vickie Morris

Sterile Procedure Tray

Alfredo Alfaro

Sofia Ayala

35 YEARS

Acute Care Sales

Richard Hammerly

Brad Plamp

Dynacor

Jeannette Waterman

Namic

Kimberly Jones

Bruce Stimpson

Nutrition and Pharmaceuticals

Lisa Bauer

Operations

Lisa Anderson

Post Acute Sales

Anthony Purbaugh

Quality

Amy Cochran

Sterile Procedure Tray

Margarita Jacobo

Teresa Goldstein

30 YEARS

Acute Care Sales

Julie Ehlke

Don Reams

Adam Swearingin

Roberta Wegener

Dynacor

Kelley Kuehne

Raul Mozo

Terri Peterson

G & A

Jimmy Abrams

G&A–Group Div President

Jim Pigott

Information Services

John Solie

Ruthann Vinnes

Textiles

Ernest Resendez

Namic

Kathleen Bowe

Karl Palmer

Walter Woods

Operations

David Huffman

Post Acute Sales

Heidi Kahn

Quality

Carol Baum

Sales Operations

Sandra Epley

Sales Service Center

Glenn Miller

Sterile Procedure Tray

Robert Wilmoth

This list is inclusive of work anniversaries occurring between May 1, 2022–December 31, 2022, at 5-year intervals beginning at 10 years.

25 YEARS

Acute Care Sales

Mark Denegri

Adam Dexter

David Gilligan

Kelly Gilman-Lobaugh

Arthur Kajfosz

Dana Knochel

Brett Vaccarelli

Brad Watson

Anesthesia–G&A

Timothy Finnigan

Dynacor

Jeremy Bell

Cynthia Bender

Deborah Bracken

Robert Burton

Manuel Diaz

Daniel Roe

Victoria Woosley

Laura York

Finance

Lisa Foreman

Inventory Management

Laura McGonigal

Starlette Reedy

Textiles

Rhonda Gonkee

Namic

Suzanne Beagle

Operations

Kelly Benner

Irma Jimenez

Ted Jones

Lyubov Zamostin

Post Acute Sales

Timothy Cashen

Pamela Lander

Philip Sayer

Melissa Simpson

Quality

Betsabe Rangel Orona

Carol Weinand

Sales Operations

Jaime Mena

Hannah Miller

Sterile Procedure Tray

Debra Esquivel

Miguel Mejia

20 YEARS

Acute Care Sales

Michael Bethel

Andrew Boots

Matthew Byrd

James McKinney

Phillip Meyers

Frederick Montello

Daniel Perez

Bret Reynolds

Alternate Sites

Joseph Waldron

Dynacor

Brian Polcik

Tanner Shay

Genoveva Zuniga Castaneda

Finance

Tiphany Bonnette

Janice Combetto

Information Services

Lucy Montero

Victor Pittman

International Sales

Brian Few

Inventory Management

Donald Loeper

Marketing

Judith Desalvo

Distribution

David Rouley

Textiles

Evonne Bonds

Patricia Chron

Janice Claybrooks

Ray Esters

Dena Harris

Trina Holland

Edwina Little

Darla Mayfield

Genevia Payne

Amanda Phillips

Thelma Robertson

Stayce Sampson

Rhonda Smith

Vernard Taylor

Namic

Michael Aldous

Steven Palmer

Operations

Michael Bubser

Inair Castellanos

Kenneth Elliott

Susan Feliciano

Daphne Foxx-Davis

Michael Grimm

Martin Hirth

Jason Kuehnel

Hemil Matthews

Leon Thomas

Post Acute Sales

Holly Carner

Christine Gorecki

Dana Ingram

Quality

Silvio Lara-Resendiz

Deborah Moore

Dawn Soga

Sales Service Center

Sandra Bockenstedt

Gregory Cray

Beverly Demoss

Kimberly Donovan

Nathan Hall

Timothy Kelly

James Kolfenbach

Debra Loch

Heather Lukasik

Dorothy Ninneman

Carla Parrott

Neil Pitman

Trudy Reiter

Jamie Roling

Ann Schuster

Donna Starzyk

Employee Milestones

Sterile Procedure Tray

Mary Acosta

Gloria Aguilera

Maria Alvarez

Alfred Arnold

Maria Bernal

Lisbeth Castro

Harry Colon

Cristina Corrales

Rocio Flores

Jennifer Franklin

Guadalupe Gallardo

Martha Gallardo

Martha Gallardo

Rufina Gomez

Jesus Guillen

Luis Hernandez

Mauricio Hernandez

Sam Khim

Ismael Lopez

Maria Martinez Zuniga

Digna Membreno

Lida Mendez

Rosario Mercado

Delia Morales

Elva Morales

Derlin Orellana De Erazo

Mitchell Rabushka

Blas Reyes

Lemuel Romero

Mayra Rubi

Maria Salgado

Nolvia Sanchez

Reina Vasquez

Vascular Access

Florencia Garcia

15 YEARS

Acute Care Sales

Robin Beckerle

Michael Cahoon

Henry Lamborn

Michael Maretich

Beatriz Piccione

Austin Putty

Rochelle Rolle

Tiffany Sancin

John Vanschaick

Alternate Sites

Stephanie Eckenrode

Jauna Kerf

Dynacor

Kimberly Meixner

Patricia Lozada

Exam Gloves

Agnes Aidikonis

Finance

Maria Bidle

Tracey Hayes

Marisol Irizarry

Tracy Ricketts

Edita Shor

Human Resources

Beatriz Duenas

Information Services

Randy Aitken

Hema Atluri

Perry Foster

John Mordecki

Yelena Shugaliy

Michael Synovic

Inventory Management

Gabrielle Baker

Elise Wood

Marketing

Cristina Alvarez

Medline Distribution

Bradley Melcher

Laura Vargas

Medline Textiles

Celia Gallardo

Eduardo Guillen

Esther Saucedo

Namic

Lisa Curtis

Tammie Rivers

Jodie Schamper

Tammy Schmeelke

Kevin Whiting

This list is inclusive of work anniversaries occurring between May 1, 2022–December 31, 2022, at 5-year intervals beginning at 10 years.

Operations

Buteau Aime

Manuel Antuna

Chantha Banuelos

Tom Barney

Marco Carbajal

Francisco Carranza

Leonardo Carreon

Vinod Chand

Simba Chear

Jeremiah Clapper

Jeffrey Cooley

Gilbert Daos

Victor Delacruz

Eunice Dos Reis

Paul Gaffaney

Eduardo Gallardo

Leonard Garcia

Jony Giron

Gustavo Hernandez

Benjamin Huff

Charles Johnson

Rafael Juarez

Jason Klasek

Jay Krosche

Dawn Kuhn

Alberto Lopez

Elizabeth Martinez

Jason McFarland

Kirk McFarlane

Joachim Means

Donald Meza

Hector Molina

John Moore

Charles Morris

Todd Ochoa

Roberto Ordaz-Morales

Cole Palmer

Juan Pardave

Adrian Perez

Beatriz Perez

Oscar Ponce

Javier Quiroz

Rolando Ramirez

Carolyn Randolph

Jason Robbins

Anastacio Rodriguez

David Rodriguez

Oracio Rodriguez

Leonardo Salcedo

Luis Sanchez

Nick Sarlo

Daniel Schwartz

Amy Sharer

Juan Sicairos Felix

Mandip Singh

Sarbjit Singh

George Sliwa

Wayne Snell

Carmine Sorrentino

Jhonny Tellez

Sovann Tes

Walter Tino

Miguel Torres

Xiomara Torres

Mikhail Utkin

Griselda Vargas

Karina Vargas Moreno

Orthopedics

Scott Goldstein

Post Acute Sales

Eric Droze

Jessica Ferguson

Anne Heiar

Scott Lichorowic

Tara Peaco

Sara Philpot

Quality

James Batchelder

Joseph Montemurro

ReadyCare

Alana Cecola

Respiratory

Alejandro Munoz

Sales Operations

Heather Blaser

Javier Torres

Andreana Walton

Sales Service Center

Rocio Alvarado

Beth Beaves

Kellie Carr

Nicole Chapman

Michelle Craig

Emily Determan

Tinya Dix

Ashley Fluhr

Nicole Frommelt

Cindy Hanson

Karol Hayes

Brandie Knockel

Teresa Knudtson

Stephanie Kremer

Catherine McGovern

Tammy Orr

Mark Simon

Sterile Procedure Tray

Julie Blake

Scott Mickelson

Jennifer Miller

Bertha Regalado

Arnelyn Santera

Maureen Van Heirseele

Surgeon Gloves

Katie Macleod

Vascular Access

Guillermina Avila

Guadalupe Bermudez

Elva Perez Santiago

Antelma Ramirez

Angelica Sanchez

Adelaido Tobon

10 YEARS

Acute Care Sales

Jan-Michael Bailey

Gina Brickman

Michael Gianneschi

Rebecca Johnson

Joseph Oberle

Joseph O’Brien

Jenelle Teneyck

Patricia Turner

Eric Walker

Christopher Williams

Amy Yeska

Alternate Sites

Christopher Akers

Sarah Alasya

Jonathan Anderson

Christopher Earle

Dennis Forget

Troy Funck

Christopher Matheson

Lacey Spaulding

Joven Yount

Milestones

Dynacor

Sharonda Arnold

Joeann Dewaters

Kaitlin Duncan

James Frankenbach

Holly Hendershott

Pamela Simmons

E-Commerce

James Bartell

Equipment & Furnishings

Stephanie Root

Exam Gloves

Drew Brozak

Finance

Amber Donohue

Brent Gara

Lisa Moore

G&A–Group Div President

Diana Lefebvre

Human Resources

Karen Ferraro

Angela Owens

Alan Satyr

Catherine Swanson

Information Services

Todd Cherry

Claire Davis

Maxime Gumbs

Sricharan Katrue

Nikolay Mukhin

Krishnat Patil

Matthew Skinner

Pairat Srikok

Sanjay Valecha

Inventory Management

Ryan Huffhines

Andrew Renick

Silvia Robledo

Richard Vanmanisone

Marketing

Hilary Brozak

John Devergilio

Kelley Pillizzi

Kaitlin Betterton

Distribution

Latoya Glass

Sarah Stokes

Renewal

Jason Arnold

Jason Florez

Lester Hibbitts

Scott Lyman

Chris Peterson

Textiles

Syed Binali

Megan Henken

Katie Langley

Trevia Westmoreland

Namic

Michael Currie

Marissa Ortecio

Yvette Sanborn

Northpoint Services

Jessica Sansorez

Nutrition and Pharmaceuticals

Paulina Lowkis

Operating Room

Michael Andresen

Nicolle Kennedy

Operations

Samuel Abram

Bruce Arthur

Antoine Avans

Mohamadou Ba

Bruce Barlow

Steve Black

Devonn Brown

Robert Castro

David Deffendall

Elizabeth Delong

Phillip Diaz

Margaret Edwards

Freddie Engram

Curtis Fulcher

Carlos Garcia

Alex Gavlick

Carl Harper

Sarah Hleboski

Mark Hostovich

Elvira Huerta

Michael Jackson

Jebriel Leeper

Carl Logiudice

Yolanda Lopez

Cesar Luna

Jacob Makarewicz

Art Martinez

Nathan McNally

Julio Mendez

Adam Minson

Deborah Monaghan

Sao Moua

Edwin Palma

Tony Pasillas

Sergio Quezada

Sergio Ramirez Gutierrez

Lisa Reeves

Javier Rizo

This list is inclusive of work anniversaries occurring between May 1, 2022–December 31, 2022, at 5-year intervals beginning at 10 years.

Ines Roman

Kevin Sam

Michael Scott

Meagan Shaver

William Spoering

Misty Thorpe

Joey Valdez

Juan Villalobos

Lawrence Walker

Kenneth Washington

Jared Wiggins

Shannon Williams

Orthopedics

Wesley Reed

Personal Care

Danielle Calverley

Eddie Farmer

Rico Grant

Gary Head

James Hill

Andre Luke

Sharbel Maalouf

Steven McCain

Michael McNeil

C’Dennis Smith

Lenardo Smith

Ben Wells

Post Acute Sales

Debra Birchman

Robert Brandenstein

Tyler Bumgarner

Mary Kosek

Anita Meador

Sherry Waddell

Proxima

Amanda Nerwin

Quality

Mohamed Ali

Scott Bedoe

Jamal Cash

Amanda Dillon

Kevin Jensen

Andrew Krieser

Elizabeth Lobo

Jose Nico Nepomuceno

Avani Shah

Manav Thusu

Joe Tran

Michael Turturro

Jillian Vocke

Lanell White

ReadyCare

James Johnston

Maria Mejias

Nathan Scott

Respiratory

Antonio Contreras

Karla Rodriguez

Retail

Alexandra Cauley

Nicholas Cecola

Michael Genelin

Sales Operations

Constance Aigner

Sheri Jockl

Suzanne Locke

Stephen Newell

Sales Service Center

Kayla Bettcher

Kelsey Breitbach

Amber Connolly

Lisa Goerdt

Elisha Goldstein

Jennifer Hager

Cheryl Hentges

Stacy Hubanks

Emily Leonard

Tracy Rowan

Kelsey Schroeder

Abby Vance

Penney Vannatta

Maria Villa

Kylie Weitz

Lisa Zenner

Sterile Procedure Tray

Miriam Burkett

Lorena Martinez Luna

Scott Mazzola

Mark McQuiston

Janelle Niskanen

Kersin Rodas

Jenna Welsch

Surgeon Gloves

Christopher Williams

Vascular Access

Ronald Boucicaut

Timothy Drew

Alan Genender

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