Montico Sustainability Report 2022

Sustainability Report 2022

- strategy for the future

With our services, Montico wants to make a difference for individuals, customers and business. We do this by contributing to indi viduals growing through skills and personal development and that they can create new opportunities for themselves in the labor market. We contribute to our customers being able to maintain and further develop their ability to succeed in each market and we contribute to the development of busi ness and society, in the regions where we operate, so that the success of individuals and companies is continuously strengthened.

That’s our vision.

To achieve this, long-term sustainability work is required in all parts of our business inclu ding economic, environmental and social factors. We work purposefully in all areas to make tomorrow even better for us, our stakeholders and for those who one day will inherit us.

Börje Johansson /CEO

Business operations and strategy

Montico is a complete matching company offering complete solutions to companies and individuals in recruitment, staffing, education, and matching services. The number of employees on average is 1000 people, of which about 800 are staffing consultants. Montico has offices in more than 20 locations in Sweden. Headquarter is located in Tranås. We also have an office in Poland for international labor.

Montico is a group divided into nine registered companies based on our various operations under the umbrella of Montico AB. The Group services consist of staffing, recruitment, matching services, business development, education and external consulting services in various projects.

Our view of a sustainable business

For Montico, it is important to have a positive impact on our society. We work actively with matching services and labor market issues where we put diversity, gender equality and a safe working condition at the center. As employers, our business affects society and the people who live and work in

it both short and long term. We place great importance on ensuring that what is planned and implemented is sustainable and that we, through our employees, create value and benefit society daily.

Governance of sustainability work

Sustainability, both economic, environmental, and social issues must be integrated throughout the business. Responsibilities and authority are delegated. Montico Group Management has the overall responsibility for ensuring that sustainability work is executed and developed throughout the Group. In 2022, a sustainability council was formed responsible for coordinating the overall sustainability work, creating conditions for sustainability to be integrated and implemented.

Montico management system will ensure that we streamline operations and strengthen the processes in the organization. Montico management system involves quality, according to ISO 9001, environment according to ISO 14001 and work environment according to ISO 45001.

Our business model

Montico is a value-creating link between individuals, the labour market and society. We offer complete solutions to companies and individuals in recruitment, staffing, education and matching services and we work in sync between these business areas to offer customers, students and participants optimal services.

Dialogue with stakeholders

Montico business affects and is influenced by a variety of stakeholders. In order to understand which issues are in focus for each group of stakeholders, a transparent and ongoing dialogue is important and in focus.

Stakeholders

Expectations on Montico within following areas

Exempel på dialogtillfälle

Employees

A safe and nice workplace that prevents injuries, and creates conditions for physical, mental and social development.

Customers

Local society

Individuals in need of adaptation to working life

Complete partner in our service offers or parts thereof. Montico stands for high competence and quality in all aspects of our business. Key words: business acumen, professionalism, resource capacity, availability and service

Contribute to the local community development through skills, education and resource capacity. Integration. Sponsorship of local associations.

OnBoarding process, 100-day conversations, employee dialogue, employee survey, regional meetings, office meetings.

Daily contacts by phone/email, physical meetings and digital networks. Trade fairs and customer meetings. Education for companies and individuals as well as at company sites via staffing and service activities.

Visits in educational purpose, education, information meetings, networks. Cooperation with local employment services and municipal institutions as well as local organizations.

Well thought out support & matching of people who are in need of individual coaching to move forward in working life.

Suppliers Collaboration in purchasing taking into account the requirements of Montico, customers, suppliers and for a rational, efficient and ethical business.

As a complementary actor to the Swedish Public Employment Service (SPES), an open and permanent dialogue is held between Montico supervisors and administrators at SPES.

Purchasing policy, procurements, supplier follow-ups, personal meetings, daily contacts.

Swedish Public Employment Service – Procurement every 4 years and ongoing follow-ups based on education and matching activities. National Agency for Education – Regular reviews at Montico schools.

Authorities Close cooperation and good relations with authorities that make our business possible. Acting according to rules and regulations in an objective manner.

Higher Vocational Education (YH) Annual procurements and frequent follow-up of implementation.

Civil community contingency and preparedness – educational activities are reported locally.

Authorizations and certifications

Authorizations

Montico is an authorized recruitment, staffing, education, transition and matching company. The authorizations are issued by trade associations of each business and are renewed once a year after review by the Authorization Board. We work systematically with continuous improvements to ensure the quality of our services.

Certifications

Montico as a group is certified according to ISO 9001 quality management system. This means that our management system, which includes our processes and working methods, is approved according to this ISO standard. The management system is continuously improved and followed up through annual audits.

We are certified according to ISO 14001, the collective name for the standards of environmental management. These standards create an environmental management system that is integrated into the operations at Montico.

Montico also holds certificates according to the standard for systematic occupational health and safety management ISO 45001. This standard helps companies and organizations to work systematically with the work environment and makes, among other things, demands on the psychosocial work environment, management commitment and employee participation.

Montico was one of the first companies in staffing and competence development to be triple certified in ISO 9001, ISO 14001 and ISO 45001.

The fact that we are authorized and certified guarantee to our customers that we are a serious supplier who in a businesslike and correct way complies with laws and regulations that apply within our trade organization.

Prioritized sustainability aspects

Our sustainability work is based on the conditions that exist in Sweden with a focus on the issues where we believe we have the greatest opportunity and obligation to act. We have summarized these issues under four focus areas with different governance and working methods depending on goals and performance.

The employee

• Health and work environment

• Competence development

• Equality, diversity and equality

Environment and climate

• Energy

• Climate impact/carbon footprint

• Resource efficiency

Sustainable labour market

• Working to ensure that young people begin working quickly upon completing their education and training

• Helping people gather competence for the modern business life in order to be employable throughout their professional life

• Contributing in achieving equal and including workplaces

The business

• Customer and supplier collaboration

• Responsibility in the public debate

• Ethics and anti-corruption

UN Global Deveopment Goals

Montico has identified in which of the UN’s global development goals Montico can make a positive contribution and in which areas our work has the greatest effect.

3) Good health and well-being

4) Quality education for all

5) Gender equality

7) Sustainable energy for all

8) Decent working conditions

9) Sustainable industry, innovations and infrastructure

12) Responsible consumption and production

13) Combating climate change

The employee

Health and work environment

Montico strives towards a positive work environment where everyone is met with respect. Employees should treat colleagues in the same way as they want to be treated. Unpretentious. You keep your promises and the communication is open and straightforward. This creates trust at all levels, both internally and externally.

As an employee at Montico, you have a responsibility to comply with the rules and regulations that exist for the workplace. The employee has an obligation to report deficiencies in the work environment that may lead to injury. This is done in Montico’s IA system. It a company overall goal to at least live up to the work environment legislations, the requirements set in ISO 45001 and the goals in work environment set for the business.

Montico has an extensive program of exercise activities to ensure the health and well-being of employees. Montico conducts annual employee performance reviews and employee surveys to ensure that the gols of work environment and health are achieved.

Competence development

The most important resource at Montico is the

human resouce, which is why the company offers competence development in the quest to constantly improve and give employees the security that competence entails. For new employees, Montico has devised an Onboarding program that provides basic training in company organization and operations.

Equality, diversity and equality

Montico gender equality policy states that everyone has the same rights and opportunities regardless of gender, age, ethnic and religious affiliation or sexual orientation. Bullying and harassment are not accepted in any form. In daily work, everyone has a responsibility to recongnice if a colleague is subject to bullying or harassment and, if it occurs, that it is reported to the supervisor or to Montico HR department. The company offers a whistleblower function for both internal employees and external stakeholders where reporting can be done anonymously.

Montico should be a workplace without discriminating salaries. Based on established salary policies, the individual salary is governed regardless of gender, age and ethnic background. The starting point for salary setting should always be the nature of the work, the employee performance and competence. In accordance with Swedish labour law, a salary survey is carried out every year including analysis of women’s versus men’s wages.

Employee Survey 2022

Every year, Montico conducts an employee survey to produce an index (NMI) for the sustainability work that concerns our staff and their work environment. The purpose is to let all employees give their views on different aspects of the employment to make visible areas that should be developed and improved.

About our employee survey

NMI includes 15 different indices or areas, such as corporate culture, management, workload and environment that are reported using a 5-point scale for each area. The survey consisted of approximately 90 questions and the survey was active for 3 weeks. The overall response rate was 96%.

We can see a clearly positive trend from index 3.8 previous years to this recent survey showing a total NMI of 4.2

Main reasons for working at Montico

As a way of describing the reasons given in free text about why employees mainly want to work at Montico, an illustration was created using the words that the employees themselves wrote in the survey.

Cornerstones of our business

Montico employees (internal staff and staffing consultants) are the cornerstones of our business. Our staffing consultants are offered a flexibel job that gives the opportunity to try out different tasks, industries and professions and gain valuable experience. By continuously meeting new people, the consultant’s network of contacts is strengthened, which may lead to new assignments or employment.

Secure employment

All employees, including our staffing consultants, are subject to applicable union agreements regulating rights and obligations. Montico is an authorized staffing company with more than 25 years of experience in staffing. This has made us experts in our fields and is a guarantee that we are a serious and reliable staffing provider.

Human Resourses

Montico HR department works proactively for the good of all employees. In 2022, a new IT system for HR was implemented streamlining processes and routines in HR including OnBoarding when hiring new employees.

Highlights in 2022

IT-training for all staff

During this year, Montico has decided to invest in a competence boost for all employees in the programs and functionalities of Microsoft 365, such as Word, Excel, PowerPoint and Outlook. The purpose is to further develop digital working methods and increase efficiency.

- We have seen that the level of knowledge varies within the organization and the idea of this training is that we should all have the same basic knowledge to be able to use the programs in a good way. You could say that it will be like a computer driver’s license for us at Montico, says Börje Johansson, CEO of Montico.

Leadership training

In August 2022, a leadership training program for ten employees at Montico HR Partner AB was initiated. The program contains areas particularly relevant to Montico. It deals with what it is like to be a manager at Montico, to lead, control and coach, our values, business acumen, the outside world and strategy as well as labor law and work environment, among other things. The goal of the program is for the participants to develop their personal leadership and to become more secure in their role as current or future leaders.

In order for Montico to continue to grow, we need to strengthen our leadership knowledge and develop more strong leaders. I have wanted for a long time to have a leadership training program like this adapted specifically for Montico so it feels great that it is now getting started.”

/Börje Johansson, CEO

Environment and climate

Climate impact and resource efficiency

Montico works constantly to improve our environmental performance as far as is technically possible and economically reasonable. We will reduce our environmental impact and continuously develop our environmental efforts, primarily in the following areas which we have deemed most significant for our business:

Carbon emission

Energy Consumables

Direct carbon dioxide consumption at Montico will be reduced through more efficient planning of business travel, by carpooling if possible and promoting distance meetings instead of physical meetings.

In 2022, ten electric cars were purchased to be used in car pooling by Montico offices. Carbon dioxide consumption has decreased during the year thanks to planned trips, more digital meetings and trips using electric instead of diesel cars. Montico is also reducing indirect carbon dioxide consumption through purchase planning and coordinated deliveries.

Through improved use of resources, our awareness of handling consumables is increasing, done by the digitization of educational and communication materials and the introduction of electronic signing.

One set goal at Montico is to reduce the consumption of office paper, which is measured in number of prints. All employees should consider the necessity of printing. The increase occurred in 2022 is due to the end of restrictions applied during the pandemic and again carrying out business more physically. However, compared to paper consumption of 2019, before the pandemic brake out, our paper consumption has decreased by 144,800 prints.

Installation of solar panels

Reducing the total cost of electricity is an important part of our environmental and sustainability work. Therefore, in 2021 a major investment was made installing solar panels at Montico head office in Tranås. A maximum number of solar panels were intstalled producing approximately 230,000 kWh anually.

Reducing the cost of electricity is also achieved by installing motion detectors during new installation and renovation where possible, switching to fluorescent lamps with low energy consumption and extinguishing lights in unmanned rooms. Computers and digital tools will be shut down at the end of the work.

Highlights in 2022

Montico Laundry Service

Handling clothes is a factor that has a great impact on our environment. Everything from fabric production, dyeing and transportation Therefore, reuse and washing at a local laundry are part of our sustainability work and environmental goals. At Montico head office in Tranås, Montico Service AB operates a laundry service for work clothes and coarser textiles, from its own operations but also for companies and individuals Tranås and the surrounding area. In 2022, the assignments for our laundry have increased sharply and Montico Service AB has received about 15 new customers for washing work clothes.

Exchange of pooling vehicles

In 2022, Montico expanded the park of electric cars. Montico currently owns ten electric cars that are used in our carpool at Montico’s office locations. In the future, all company cars purchased for the business will be electric cars.

Börje Johansson, CEO

It feels good to move to more environmentally friendly means of transport and we see this investment as part of our long-term environmental work. In connection with this, we will also set up more charging posts.”

Sustainable labour market

Proaktiva lösningar

Montico team-based platform of solutions builds bridges between competence shortages, supply and development. Our organization ensures that young people get employment after completing their education and at the same time contributes to equal and inclusive workplaces. By proactively identifying the skills shortages of our customers and developing sustainable solutions, Montico also helps individuals build their skills for the modern world of work and empower them to be employable throughout their professional lives.

With our certifications for quality ISO 9001, environmental ISO 14001 and work environment ISO 45001, we ensure our contribution to a sustainable labor market. Sustainability is also an important part of our authorizations.

Anti-corruption

Montico strives to have a transparent business environment and therefore the company follows a number of ethical guidelines based on the idea that Montico should conduct a profitable business while adhering to ethical rules. It is of the utmost importance to Montico that all company operations are conducted with the highest possible sense of responsibility, transparency and honesty. Any suspicion of fraudulent behaviour, bribery or other similar situations witnessed must be reported without delay.

Montico stands for fair competition in trade and complies with applicable national and EU directives regarding anti-competitive collusion. Competition law prohibits anti-competitive cooperation between companies and the use of market power by any company in a dominant position.

Our way of business is intended to counteract situations where private, financial or other external interests conflict with the employee’s responsibility towards the company. Montico will always do business in an open and transparent manner, conducting business by following legal guidelines and ethical rules.

Our whistleblower policy is ensuring that any suspicion of fraudulent behaviour, bribery or other similar situations witnessed is reported without delay and that reporting can be done anonymously without any consequences.

Integrity

Montico protects all personal information received or collected digitally according to rules set out in the EU Directive GDPR. This means collecting, storing, using, processing and sharing personal information and/or data that can identify an individual.

Montico tailors education to businesses in professions lacking competence

There is a shortage of competence among manufacturing industries. Montico concept of recruitment training helps the industries quickly receive the skills they need. Together with each company, we develop training classes where unemployed indivudials get exactly the education and skill the company demands. After completing the training, the company can hire or directly employ each indivudual. This makes recruitment training a flexible and effective way to ensure the company’s supply of skills, both short and long term.

We design the recruitment training together with the company and in collaboration with the Swedish Public Employment Service as a labour market training, or with the municipality of the company as an public adult education. The training takes place at one of Montico’s training facilities. The training includes a number of weeks of WBL, workplace-based learning, where both students and employers get a chance to get to know each other.

During 2022, recruitment trainings have been conducted with Volvo Constructions Equipment AB, Toyota Material Handling AB, SAAB Kockums AB as well as other companies. For Volvo CE and Toyota Material Handling, the focus of these trainings has been to get more women into their production as part of working towards gender equality.

The business

Customer and supplier collaboration

We see our customers as partners. The dialogue is open and continuous from the first meeting to the end of the project. Montico is responsive to the customer’s wishes and together with the customer we present the best solution at every opportunity. As an employee at Montico, you represent the company ethics and code of conduct. The company works with great flexibility towards meeting the wishes of the customer.

Supplier assesments

To maintain high quality, Montico strives towards long-term relationships with both suppliers and customers. We make demands on our suppliers by supplier assessment. The supplier assessment is based on certain criteria that must be met to become an approved supplier for Montico.

Customer focus

For Montico, the customer is in focus, whether customer is a company or a private individual. Montico conducts continuous follow-up of business and projects, regularly conducts customer surveys (CSI).

Public responsibility

Montico offers services and education that create employment and integration for people who are currently outside the labor market, such as youth, immigrants or people with disabilities. The purpose of all parts of our business is to create a win-win situation where the individual, the company and society together contribute to a positive development of society. This engagement also includes involvement in and sponsorship of local associations.

Highlights in 2022

Education development projects funded by the EU

Through procurements from Swedish Industrial Validation, Montico is a supplier of several different EU projects financed by the Swedish ESF Council. During 2022, we have helped 100 companies to secure their competences and thus ensure the sustainability of their organizations through the following projects:

Future-proof industry

Competence-assured individual

CompCor (direct educations)

The horizontal principles - equality, accessibility, non-discrimination

Projects that receive support from the Swedish ESF Council must actively work towards gender equality, accessibility, non-discrimination and ecologically sustainable development. These are called the horizontal principles. The initial three are mandatory while a fourth is part of projects where applicable.

Via the Trygghetsfonden TSL, Montico also delivers six courses to blue collar employees. In 2022, about 1000 orders for these courses have been placed. In example, Montico had more than 150 participants in the course ”New as a leader” where sustainable leadership is a central part. The TSL courses also include training for the manufacturing industry in the area of Machine and Safety. One example is the course in Flammable Hot Work delivered by Montico upon approval by SVEBRA (Swedish Fire Safety Company).

Montico har kontor på mer än 20 orter

från Skåne i söder till Värmland i norr samt

ett kontor för internationell arbetskraft i Polen. Vi har dessutom utbildningsenheter på ett flertal orter. Huvudkontoret ligger i Tranås.

About Montico

Our geographical area of operation

Offices and educational facilities

In 2022, Montico offices are present in 21 locations from Skania in the south part to Värmland in the north as well as an office for international labor in Poland. The company currently has nine educational facilities. The head office is located in Tranås.

The base of our business origin from where we are represented geographically. Expansion of the number of offices and/or educational facilities are made in accordance with the Montico Group business plan and long-term strategy.

Facts 2022

Economy

Turnover Montico Group

505 MSEK (+25%)

Number of employees (exl. staffing consultants):

In average 155

Staffing

l l Cities where there is a Montico office Cities with a Montico educational facility

(Blue & white collar staffing)

No. of staffing consultants: 607

Matching services

No. of participants in Montico matchning services: 1140

Education

No. of students in Montico education programs (VUX, AF, YH): 850

No of participants in Montico business educations: 4654

In 2022, Montico has offices in 21 locations from Scania in the south to Värmland in the north and an office for international labor in Poland. The company currently has nine educational facilities. Head office is located in Tranås.

Our business is based georaphically in places where we are represented. Expansion of the number of offices and/or training units is made in accordance with the Montico Group business plan and long-term strategy.