Application-Feedback 3 – 5 minutes •
Display slide 22. o In your own words, ask participants how to handle any troubleshooting problems they encounter. Give them some scenarios such as being locked out of the CMS, having any issues with any of the resources, or any other procedural questions they may have.
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Display slide 23. o In your own words, remind students that they should contact you, the project manager, with any issues they cannot resolve on their own. They may use Slack or email and should expect a response within one business day at the most.
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