Edition #4 | Bloom Magazine

Page 43

Adjuster's Guide to Mastering Empathetic Communication Written By Mari Diaz As a claims adjuster, you play a critical role in helping injured workers navigate the workers' compensation claims process. However, it's not just about processing their claim; it's also about showing empathy and care towards the injured worker. Effective communication is essential in building trust and providing support to the injured worker during this challenging time. Here are some practical tips and strategies that you can use to communicate better with injured workers and show them that you care about their well-being beyond the claim.

Be Empathetic Injured workers are often dealing with physical pain, emotional stress, and uncertainty about their future. Showing empathy and understanding can help to ease their worries and build trust. Let them know that you understand how difficult this situation is for them and that you are there to help in any way possible. Simple gestures like asking how they are feeling or using their name can make a big difference. BLOOM MAGAZINE | 42


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YOUR PARTNERS IN HELPING RESTORE THE LIVES OF INJURED WORKERS

1min
pages 84-86

at First My ey to veda

2min
pages 81-82

Beauty from Within: The Power of AntiAging Foods for Healthy Aging

1min
pages 79-80

earth medicine with mari diaz

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page 78

Your Ultimate Travel Guide to Savannah, Georgia

1min
pages 76-77

Charleston Mini Guide: Best Places to Eat and Explore

1min
pages 74-75

the wonderful world of birth flowers

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page 70

Friendships of Love

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how to stop negative self talk

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pages 66-67

You are allowed to want better for yourself

4min
pages 63-65

A n O d e t o S p r i n g

1min
page 61

Conversation with Anailis Diaz on Claims Investigation Agency's 30-year leadership in workers' compensa

1min
pages 57-58

Antonio Primo

2min
pages 55-56

Meet Antonio Primo, Founder of Compequip Solutions

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page 55

A Closer Look at the BLOOM Awards Winners

8min
pages 49-54

Adjuster's Guide to Mastering Empathetic Communication

4min
pages 43-48

BLOOM Magazine's Self-Care is Healthcare Campaign Bringing the Message of Wellness to Workplaces Everywhere

1min
pages 41-42

The Organizational Cost of Human Capital: Bundled vs Unbundled

6min
pages 38-40

Meet Dr. Marc F Matarazzo: A Sports Medicine Specialist Passionate About Helping Patients Return to a Healthy and Active Lifestyle

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pages 36-37

Orthopedic Surgeon Dr. Richard K. Gaines: Providing Expert Care for Injured Workers in Daytona Beach

2min
pages 34-35

BECOME THE GO-TO DOCTOR FOR EMPLOYERS LOOKING FOR A WORKERS' COMPENSATION SPECIALIST.

1min
page 32

Connecting Claims Professionals to the Best Workers' Comp Doctors

2min
pages 30-31

WE'RE A TEAM

1min
pages 28-29

People to Know

8min
pages 23-28

The Start of a Legacy

3min
pages 20-22

The first annual Me, Inc Wellness Retreat

1min
pages 18-19

Happy Birthd Bloom Magaz Celebrating One Year Since the

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pages 16-17

bloom magazine editorial

1min
pages 13-15

A note from Mari Diaz, founder, Bloom Magazine

1min
page 11

Hey there! We're so glad you found us.

1min
pages 8-10

see what's taking root at BLOOM!

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page 6

BLOOM

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pages 1-4
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