Outpatient CLINIC NEWS
The Support Our Patients Need
In outpatient behavioral health, our approach is rooted in empathy, understanding, and the belief in every individual's capacity to heal. As a united team, we strive to create an environment that fosters growth, a safe harbor for individuals navigating the turbulent
waters of mental health. CBHR's Partial Hospitalization Program (PHP) team has seen their fair share of patient ups and downs. They wanted to share a story of a patient who arrived to them, after several attempts to navigate the oftentimes complicated mental health system:
CLINIC UPDATES
Workplace Violence: A new Workplace Violence CBL has rolled out to all team members The completion deadline is October 1. Flu Shots: Team members must have a waiver or get the flu vaccine before November 16.
Biometric Screenings are available from October 1 through December 31 to team members carrying JPS Cigna insurance. Screenings take place at Quest Diagnostics, or onsite at the OPC on October 23, 24, 27, and 30 from 8 a.m. to 6 p.m. Visit the Employee Wellness page for details.
Outpatient BH Clinic Employee of the Month - Jane Rodriguez
“After several attempts to complete the program, a patient who has suffered through the many ups and downs that accompany mental illness came to CBHR PHP ready to take the next steps. As providers, we were well aware of the history of this patient’s experience both with mental health and the mental health system As a team, we strive to build rapport and provide a welcoming, safe environment to foster the growth of all our patients and this patient was no exception Each and every day, she showed up and put in the work and each day, our team noticed the work she was putting in. Throughout the course of her treatment, she blossomed and became more open to participation with us as well as other members of the group She was able to effectively utilize the coping skills we had practiced and successfully completed all 10 days of programming ”
This patient story serves as a beacon of hope, not only for those grappling with mental health issues but for everyone who values the importance of accessible, compassionate behavioral health services. It reminds us with the right care and support, individuals can overcome the darkest of challenges and emerge on the other side stronger, resilient, and ready to embrace life
Jane is the Clinic RN for Northeast BH She is new to the Outpatient BH team and began as the RN at NEBH just 2 months ago on July 10th She has done an amazing job adapting to her new role Her team shared that she has taken over her role seamlessly in the clinic and has helped to make clinic flow even smoother She has also already completed a clinic tracer and did an amazing job. Despite being new to her role she showed exemplary ownership of the Clinic RN role and all facets of her workflow. We are so pleased to have you on the OP BH Team. Your dedication and hard work are valued by your team and the patients you serve!
September 2023
ImportantStopSixUpdate
We will no longer be operating a separate substance use program called START or offering Medication Assisted Treatment (MAT) services Stop Six BH Clinic is our clinic location that serves both patients with mental health needs and substance use needs, commonly referred to as co-occurring disorders We will continue to offer medication management and counseling for patients with co-occurring disorders, Opioid Use Disorders (e g suboxone) and other substance use disorders (SUD) at our Stop Six Behavioral Health Clinic This medication management will continue to be provided by Joanne Dispo, who specializes in med management of SUD Intake assessments and individual counseling for this patient population will continue to be provided by Lindsay Sorensen, our BH Therapist who specializes in SUD Joanne and Lindsay’s schedules are now in the Stop Six BH (SSB) context of Epic
Patients with co-occurring disorders can continue to be referred through referral order REF 199 in Epic The name of the referral has been changed to Stop Six BH Co-Occurring DX Med MGT It is very important we no longer advertise the START program or state that we offer MAT or a substance use treatment program, as we do not. We provide medication management and individual counseling for patients with co-occurring disorders
Extended Postpartum Coverage
JPS is dedicated to providing for the complete healthcare needs of women in our community The Womens and Children department provides services and support for women who are seeking prenatal care, childbirth services, postpartum care, and well-woman care at every stage of life
They are excited to announce the state has approved a 12-month Medicaid extension for post-partum women that will extend their current coverage from two months to a full 12 months This is a great resource for the new mothers in our community and the go live date is October 1
With the extension JPS is now able to offer several programs that give low-cost co-pays for doctor appointments, specialty care, and prescriptions JPS Postpartum Coverage is a medical coverage program offered to eligible women who were pregnant, enrolled on Medicaid, and delivered at JPS Hospital JPS Postpartum coverage offers low-cost healthcare for 10 months after Medicaid coverage ends for a total of 12 months Please note this coverage is only available through JPS Health Network facilities We are all very excited for this exciting resource for our community!
Patient Satisfaction is Going Up
It's fantastic to hear that the PTX data for August is showing positive results for our outpatient behavioral health department! We are proud to announce our top performer was Stop Six Clinic with an N size of 7 and a score of 100 However, we think it is worth noting that most of our team was above threshold for the month of August, which is huge! This kind of progress is indeed a significant achievement and is a testament to your dedication to driving up our patient satisfaction
Tosummarize,effectiveimmediately:
The START MAT program no longer operates This epic context is closed
Joanne Dispo will continue providing medication management to patients with co-occurring disorders and substance use disorders
Lindsay Sorensen will continue providing intake assessments and individual counseling to patients with co-occurring disorders and substance use disorders
The intake assessments, medication management, and individual counseling will be offered at Stop Six Behavioral Health clinic
The location, days, times and visit types for Joanne and Lindsay has not changed Visit types for med management with Joanne are BH New Patient and BH Follow Up Visit types with Lindsay are Intake Assessment, Counseling New, and Counseling Follow Up
Thank you for quick pivot and if you have any questions, please reach out to your leader
Finally, we wanted to report our overall score for all of our contexts for August is 82 10 which is well above our stretch This demonstrates the effectiveness of your team's efforts and commitment It's also encouraging to see your year-to-date total at 77 05, and with September trending positively, there's a good chance you'll reach or even exceed your threshold of 77 9 by the end of the year
Keep up the excellent work, and may your team's success continue in the coming months!
Clinic News continued
Celebrating EVS Week
We want to take a moment to express our heartfelt appreciation for the hard work and dedication of our Environmental Services (EVS) team, during this past EVS Week. Their commitment to maintaining a clean
and safe environment for all of us is truly commendable, and we are grateful for their efforts. Throughout the year the EVS team goes above and beyond to ensure that our workspace remains clean and hygienic. Their attention to detail and tireless dedication do not go unnoticed, and we are fortunate to have them as part of our JPS family.
While we celebrate the success of EVS Week, we also want to take this opportunity to remind everyone of the importance of maintaining cleanliness in our common areas. It is crucial that we all do our part to keep our workplace a pleasant and sanitary environment for everyone. Here are a few reminders:
Clean Up After Yourself: Please remember to clean up after yourselves in common areas such as the break room and classroom. Dispose of trash in the designated bins and ensure that tables and countertops are wiped down after use.
Microwave and Bathroom Spills: If you accidentally spill something in the microwave or bathroom, please take a moment to clean it up promptly. This helps prevent accidents and keeps these areas clean for all employees.
Shared Refrigerators: To maintain a clean and organized refrigerator space, please remove your items from the shared refrigerators before 4:30 pm on Fridays. Any items left behind may be discarded to prevent the growth of bugs and mold, ensuring a healthier workplace for all.
By following these simple guidelines, we can collectively contribute to a more pleasant and efficient work environment. Let's continue to show our appreciation for the EVS team's hard work by being responsible and considerate team members.
Once again, a big thank you to the entire EVS team for their exceptional efforts. Let's work together to keep our clinics clean and inviting for everyone.
Time to Get Your Flu Shot
It’s flu season again – and that means it’s time to get your annual flu shot! Below are the flu clinics for the Center for Behavioral Health Recovery and Central Arlington locations. Please note that all other behavioral health clinic locations are expected to utilize the flu clinics hosted by their respective medical homes. Please remember you must have a wavier or documentation of your flu shot to occupational health no later than November 16 If you have any questions or require additional information, please do not hesitate to reach out to Kat Newland or Mackenzie Schnapp.
Center for Behavioral Health Recovery Clinic Dates and Times:
October 4th: 10:00 AM - 12:00 PM in the Large Conference Room
October 5th: 10:00 AM - 12:00 PM in the Large Conference Room
October 5th: 1:00 PM - 4:00 PM in the Provider Conference Room
Availability: The flu clinic at the Center for Behavioral Health Recovery will operate on a first-come, first-served basis. Once they are gone, they are gone. You will need to schedule a flu shot at another location.
Eligibility: This clinic is exclusively for employees working at the Center for Behavioral Health Recovery.
Central Arlington Behavioral Health Clinic Date and Time:
October 6th: 10:00 AM - 12:00 PM
Eligibility: The flu clinic at Central Arlington is reserved for employees working at that location. To receive a flu shot at Central Arlington's clinic, please sign up with Mackenzie Schnapp. If you do not sign up, there will not be a flu vaccine available for you and you will need to schedule a flu shot at another location.
Ensuring the health and well-being of our employees is of utmost importance, and we encourage everyone eligible to take advantage of these flu clinics. Let's collectively work ards maintaining a
Faie Chavez 09/18 Terelle Coleman 09/01 Wendy Flotte 09/02 Karen Greenwood 09/07 Lacreshia Franklin 09/07 Brenda Washington Risher 09/08 India Ledbetter 09/18 Kimberly Crowson 09/21 Kadi Egharba 09/22 Kaelen Barclay 09/28 Kimberly Olvera 09/30
It’sthattimeofyearagain!Ourannualtailgateisapproaching,and we are so excited! The tailgate event will take place October 20th from1-3pm andwillhighlighttwocompetitions:
Mostcreative“TeamTable”
Besttailgatefood/dish
For those who would like to enter the “Team Table” competition, pleaseemailDPatters02@JPShealthorg Spaceislimitedsoteams mustregisterbyFriday10/13andifyouareenteringthe“Tailgate Dish” competition, please remember to bring your recipes (if you arewillingtoshare)Lookingforwardtoseeingyouthere!
2023 CPAN Education Series
Child Psychiatry Access Network presents the 2023 education series! Each month, CPAN will host CME and Project ECHO events from noon - 1 p m on the given dates Topics include; Eating Disorders: The Primary Care Role, Teen Dating Violence and Mental Health, Mental Health and the Military Child, and so much more! Contact Zurisadai Benitez at ZBenitez01@jpshealth org for more information
/19/2023 - Psych Pharm for Pediatricians
/16/2023 - Recalibrate to Self-Regulate
pcomingProjectECHOdatesare:
/02/2023 - Behavior Disorders in Preschool/Early ildhood
/16/2023 - Anxiety Disorders in Children and Adolescents
/30/2023 - Youth & Trauma Exposures: The Effects-on l l h d O i
CELINA O’CONNERCONGRATULATIONSonpassingyour clinicalsocialworkexamandbecomingaLCSW!
HEATHER ZIPPERApatientshared,“Heatherwasamazing. Verycomfortableandapproachedthingseasily "Greatjob atallowingyourfamiliestofeelcomfortablewiththe therapeuticprocess.
ALISHAHAYESApatientsharedthatyouweresohelpful andkindwhencheckingtheminatCAB!Thankyoufor beingsoAMAZING!
ALYSSAWEAVERAlyssahastakenonadditionaltaskswith ease Shehasgraciouslyacceptedseveralauditsand programimprovementprojects.Wegreatlyappreciatethe continuedtimeanddedicationtoourservices Thankyou!
ANAMORALESAnaisamazingatwhatshedoes!Shegoes aboveandbeyondandwasabletocalmaveryupsetpt downwithexcellentcommunicationskillsandcompassion.
RATASIAWILLIAMSTasiahasdoneanincrediblejobat upholdinghighstandardsofcommunicationwithher leadershipteam.Shecontinuestogrowinthisimperative category Ican'twaittocontinuetoseeherdevelopmentin OutpatientBH Greatjob,Tasia!
VANESSADEANApatientsharedontheirsurveythe followingrecognition:"ViolaPittsBehavioralhealth,Dr Djokovic,Ms Vanessa,andKassandraAREwonderful "
ERIKAPERFECTOErikahadthelowestIntakeno-showrate forintakeinAugustofonly16%!AmazingWork!
HEATHERHOGANHeatherhadthelowestno-showrateof only10%fortherapyinAugust!AMAZING!
ANNETTECRIVELLAROAleadershared,“Annettewasquick tomakeasoundclinicaldecisiontodaywhenfacingan unforeseencircumstance!Awesomejob,Annette!"
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