CLINIC NEWS
January 2023
New Year - New Faces
CLINIC UPDATES
Virtual Journey to Lose Weight Loss Class Series: Every Tuesday from 1 am to 12 pm starting February 7th – March 28th
This is an 8 – week weight loss class series providing the tools needed to work toward healthy wellness goals and optimally achieve a healthier lifestyle. Signup on the HR Wellness page.
We heard you! To ease the burden of daily clocking in; start January 9, all salaried/exempt team members will no longer have to clock in daily via Kronos. Kronos should still be used to submit PTO requests
Reminder: All team members are required to have their yearly CBLs completed by April 30th
OP BH Social Services Employee of the Month - Maria Albertson
We are sad to announce Jeremiah Lin's last day with us was on Friday, January 13. Jeremiah has been the peer support specialist supporting outpatient for some time and has been an amazing asset to our team. We wish him well in his future development and endeavors but will certainly misshispresencehere!
WithJeremiah'svacancy,wewillhaveanewPeerSupportSpecialist that will be serving CBHR Monday - Friday from 8 am - 4:30 pm. Deitria Watson will be joining the Outpatient BH team and we are so excited to have her at CBHR! Deitria will be available for support to patients, she will manage the clothing distribution at CBHR and will be available for all Peer Support needs within clinic. Jeremiah has alwaysbeenfocusedonhowtomakehispatient’slifeandoutcomes better and we are confident Deitria will continue his mission in helpingourpatients.
We will continue to have WRAP at this location, but it will be led by FrancesandMelanieonarotatingschedulefornow.
PleasejoinusinWelcomingDeitria!
Maria is the Embedded BH Specialist at the Viola Pitts Medical Home She is a newer member of the OP team but came to us with experience from her tenure at TSP Maria is a dedicated and driven clinician who goes above and beyond to ensure that patient's needs are met She does this by completing intakes, vouchers, and covering for team members who are out She has been recognized by several of her peers for being so helpful and she completes one or more intakes most days so that patients don’t have to get scheduled out. We are privileged to have Maria on our team and are inspired by her constant willingness to support our mission!
Staffing Updates GOODWILL Computer Classes for Patients
We have some exciting new additions to our Outpatient BH team! Congratulations to MakenzieJordanforherpromotiontoTCHATT Supervisor. Makenzie has been with the TCHATT team for just over two years and moved up from her role as TCHATT therapist Additionally, a big congratulations to Tisha Calhoun.TishamovedfromherroleasTCHATT SupervisortoanewroleasCPANSupervisor
WearealsoexcitedtowelcomeournewCPAN and TCHATT PAR, Kimberly Olvera. She is new toJPSandhasneverworkedinhealthcarebut has dove into her new role She will be an amazingadditiontoourteam
Additionally,wehaveanewPARstartinginour CBHR clinic Koquese Campbell has taken on that role as of January 9th She is currently in training,andweareverymuchlookingforward to seeing the positive impact of a 4th PAR on clinicflowandpatientexperience
Welcomeandcongratulationsteam
ThroughapartnershipwithGoodwillNorthCentralTexasourTureWorthBehavioralHealth Clinicwillofferdigitalskills,jobplacementandcareertrainingservices Wearecommitted toempowerindividualstoachievetheirmentalhealth,job&careerobjectivessotheycan achieve personal satisfaction and become productive members of society. The Goodwill Opportunity Accelerator program encompasses several programs including digital skills throughtheDigitalCareerAccelerator,jobplacementthroughtheJobResourceCenterand credentials from the Goodwill Leadership Academy With this partnership we are offering ourpatientsafirststepinbuildingself-confidenceandindependence.
In person classes are offered in English at our Ture Worth Behavioral Health location PatientmustbeacurrentTrueWorthpatientortakingvocationalclasses Pleasecontact RachelleHolt-Dykesatrdykes@jpshealthorgformoreinformationortoreserveaspot
TARRANT AREA FOOD BANK R.E.D. BUS WILL BE VISITING JPS CLINICS
Have you worried that your food would run out before you had money to buy more? Has the food you bought not lasted and you didn't have money to buy more? There are a lot of people in our community who do worry about these exact questions daily, but now JPS Health Network will be able to help In partnership with the Tarrant Area Food Bank, JPS will host the R E D Bus at a JPS healthcenterinvariouscommunitiesthroughoutTarrantCounty
TheR.E.D.Busprovidescommunityresourceassistance,nutrition education, and nutritious food to communities with high levels of foodinsecurity.TheBushelpsdeliveryoftheseresourcesthrough benefits sign-up (SNAP, CHIP, TANF, Healthy Texas Woman, WIC, and Medicaid) and emergency food relief across ZIP codes needinghighlevelsoffoodsupport
Additionally, our Behavioral Health Outpatient Community Engagementteamwillbeprovidinginformationonourservicesat selectcliniclocationseachmonth.
WheretofindtheR.E.D.Bus:
DiamondHillCliniceveryfirstTuesdayofthemonth StopSixCliniceveryfirstWednesdayofthemonth Health Center for Women every second Thursday of the month
SoutheastMedicalHomeeverythirdTuesdayofthemonth SouthCampusCliniceveryfourthTuesdayofthemonth
9 A.M. - 2 P.M.
UPDATES ON PATIENT EXPERIENCE OUTPATIENT CLINIC SCORES
As you know, we are going to be working together to focus and improve patient experience in our clinics and PHP/IOP/PDR for fiscal year 2023.Wewanttokeepyouinformedofwhereweareinourpatientexperiencemetric.·Ourgoalistohave~79%ofpatientscompletingthe survey to score their overall rating of care as Good or Very Good. We only get credit for having a positive survey if the patient scores us in the“topbox”(i e givesusa“good”or“very good”)Them
Let’s give a big kudos to NE BH as they had 100% of their patients rate them in the “top box” and they had one of the largest survey sizes.Thankyouforyourdedicationtopatient excellence!
thebetterou
Outpatient Clinic continued
Bed Bugs on the Rise
We have seen an increase number of cases of patients presenting to clinic with suspected bed bugs. We wanted to share the IP policy regarding the Bed bug protocol and how to manage in an outpatient setting. Relevant information for our environments can be found below. If you have any questions regarding the handling of an identified patient, please reach out to your team leader and we can help troubleshoot the best approach to ensure the patient’s needs are being met and we are preventing further contamination.
Bed Bug Protocol:
Capture a bed bug and place it in a sealed container for identification. The bedbug cannot be smashed. Hand sanitizer can be added to the container to kill the bug. Leave the room intact without cleaning or removal of any items. The following individuals/groups should be immediately notified:
The department/unit supervisor
Facility engineering
Environmental services
Send email to Infection Prevention
Managing Bed Bugs in Outpatient Settings:
If a patient is suspected of having bed bugs or have past history of bed bugs, immediately place the patient in contact precaution and follow JPS notification process as above.
Medical/nursing staff should inspect the patient for additional identification of bugs as well as inspection of skin integrity due to bites.
If bugs are visible, have the patient place any personal items in a sealed bag to take home. If possible, capture the bug(s) and secure in a specimen cup for identification by JPS designated pest management professional.
Quarantine the suspected room until EVS and Pest Management Professional certify it is pest free and can be used for another patient.
Confirmation of bed bugs: The areas/room will be closed and treated according to the Pest Management Professional recommendation. EVS will clean the room and it will be cleared for occupancy.
Unconfirmed bed bugs: The area/room may be treated based on the Pest management Professional recommendation. EVS must clean the room and then it will be cleared for occupancy.
Thank you for all your hard work and diligence!
Good Start at the Start Clinic
The Start clinic, located within the Stop Six Clinic, offers individual and group therapy to give our patients the tools to cope with stressors and builds on their strengths to help in substance use recovery Medication-Assisted Treatment (MAT) is an approach that combines medication with counseling to support ending the use of substances and addressing the behaviors that are associated with addiction MAT uses the same approach and has proven to be the most effective way of helping a person on their path to recovery. Patients can be referred by the JPS Bridge Clinic as well as by their primary care or specialty provider
In a partnership with Challange of Tarrant County, we are excited to host a presentation from John Haenes, LMSW, CPS Tarrant County Challenge, COO and Melissa McCarthy, PhD, Tarrant County Challenge, Dir of Prevention on The Current Substance Use Crisis & Naloxone Overdose Reversal The presentation will take place at CBHR on February 15th from 1:30-3:30pm
Challenge of Tarrant County has been dedicated to confronting substance misuse by identifying needs, educating the community, mobilizing resources, promoting collaboration and advocating for sound public policy For 38 years, Challenge has advocated for the most effective forms of substance use disorder prevention, intervention, and treatment, through its broad-based coalitions With more than 250 community partners involved in coalition activities
If you are interested in attending the presentation, please send your request to attend to Julie Ennis at jennis@jpshealth org RSVP quickly as space is limited
Cynthia Turner 01/16
Elizabeth Alaniz 01/16
Jamie Portillo 01/18
Annette Pittman Crivellaro 01/14
Heather Mccurry 01/13
Udochi Onwudebe 01/20
Melissa Perdomo 01/30
Vanessa Olson 01/09
CPAN and TCHATT Expanding Hours
Exciting things are happening for our CPAN & TCHATT programs
Starting on Monday, January 16th, TCHATT began offering an extended hours therapy pilot TCHATT's previous schedule was 8 am – 5 pm, where the new hours include an additional two hours: 8 am – 7 pm There will not be a provider during the additional two hour time frame (5 – 7 pm), but there will be a CPAN or TCHATT leader available As such, the team's leadership will have varying schedule to accommodate the additional hours required during the pilot
Once the new TCHATT team lead is hired, they will take over all evening hours and we will update all teams once this happens The pilot program will last approximately 90 days, with the potential to be permanent thereafter
De-stress with Rock Painting
Have you heard about the amazing benefits of stone art therapy? Painting, drawing and writing are cathartic, creative and relaxing activities that make us feel good and free our minds CBHR is excited to announce our first well-being "come and go" event dedicated to team-member wellness activities The JPS EAP team will be onsite to share resources on mental health and stress management as well as facilitate this exciting event
Our physical health and mental health go hand in hand and as team members, it’s important to ensure we’re caring for both Stone art can offer a wealth of possibilities including offering beauty and fabulous moments to just be with yourself and your artistic talents Many people paint stones while meditating and experience a profound act of relaxation while connecting with themselves
Additionally, our EAP partners can help you address these mental health concerns, relationship issues, productivity concerns, and help you work towards personal and professional growth to find the balance and fulfillment you are looking for Make sure to mark your calendars for the event!
2023 CPAN CME Series
Child Psychiatry Access Network presents the 2023 CME series! Each month, on the third Thursday, CPAN will host a CME event! Topics include; Eating Disorders: The Primary Care Role, Teen Dating Violence and Mental Health, Mental Health and the Military Child, Unconscious Bias, and so much more!
The upcoming dates are:
1/19/2023
Eating Disorders: The Primary Care Role
Presented by John McKinley, PMHNP 2/16/2023
Teen Dating Violence and Mental Health
Presented by Kiva Harper, LCSW 3/16/2023
Complex Cases
Presented by Leanne Morey, PA 4/20/2023
Mental Health and the Military Child
Presented by Sarah Banis, LCSW-S
To attend please scan the QR code:
DE-STRESS WITH ROCK PAINTING
Thursday | February 16 11:30 a.m. - 1:30 p.m.
Classroom @ CBHR & BH clinics*
* Leaders will be by all BH clinic locations to drop off rock painting kits on Wednesday afternoon
DeDeDardenDedewasmentionedbynamebytwodifferentpatientsthisweekin ourpatientsatisfactionsurvey Theypraisedherexcellentcustomerserviceskills andkind,friendlydemeanor Thankyouforbeingasourceofcomfortand consistencyforNEBHpatients.Theyappreciateyouandsodowe!
AlexisSanchezCheerstoAlexisforhergreatworkwithherpatients Theylook forwardtoappointmentswithher,theyfeelrespectedbyherandhercareforthem motivatesthemtoworkfortheirowngoalstoimprovethemselves Alexisweare sofortunatetoworkwithyou!
LatigraHarrisLatigradidagreatjobcoordinatingcarewithoneofourTCHATT patientswhentheyinsistedondoingconsentsinpersonasopposedtoan e*consent Duetoherassistance,thisfamilyreceivedexcellentpatientcarethat willimprovetheirpatientexperience
VanessaDeanVanessa,yougotthefollowingcommentfromapatient:"Vanessawasveryhelpfulandrespectfulofmycares".Thankyouforbeing suchawonderfulassettopatients!
Rachel OlivaRachelgraciouslyofferedtoincludemeinherdailyemailregardingthefrontdeskandclinicstaff,whichmakesiteasierto communicatequicklywithourteam Ireallyappreciatehowsheissopoliteandhelpful!THANKS!
EboniThompsonEbonideservestoberecognizedforherprofessionalismandcompassion Eboniexplainedschedulingprocessesanddiligently searchedforthesoonestavailableappointment Ebonihelpedapatientinneedgetontrackwiththeservicestheyneeded
ShereeJohnsonApatientshared:"Shareeisawesome Shenevercutsmeoffandshe'sanawesomelistener-andevenbetteradvisor"
