VITAL
signs
In This Issue:
Dietician’s Corner
Article: Food Connects Us
Fresh Start: 8 Week Program
Wellness Committee Update:
March Wellness Challenge
Diabetes Support Group
Mental Health Minute
Outpatient Schedule/Providers
Provider Spotlight: Dr. Hartman
Radiology Update: New CT
EMS Update: New Ambulance
HCMH Teammates: New Teammate Spotlight
Employee EAP
Current Available Positions
Calendar of Events
Shout Outs/Anniversaries
HCMH Café Menu
Healthy Plate Meals
3/3 Blackened shrimp Caesar salad
3/10 Hummus toast
3/17 Falafel power bowls
3/24 Big Mac salad
3/31 Fiesta Lime Chicken
Dietician's Corner
Follow: @TheBalancedEatingRD
FOOD CONNECTS US
By Amanda Thul, RD, LD
March is National Nutrition Month and the theme, designated by the Academy of Nutrition and Dietetics, is Food Connects Us Right now the topic of food can bring so much stress and uncertainty with so many questions and thoughts of “is this the right choice?” “Can I trust food manufacturers?” “I feel guilty for eating my favorite food.” Healthy eating isn’t about being in the weeds, so to say, of micromanaging every ingredient we put in our mouths. I, as a Registered Dietitian, don’t want to see food causing additional stress and anxiety than what we already experience on a daily basis. I want food to be a safe place, not to use as a coping mechanism, but one area of our lives that we can relax. Food is meant to bring us back to our family and our culture even if physically far away. Eating is a way to connect with our bodies to learn what truly makes us feel our best and how to nourish our bodies Food is a way appreciate farmers from all over the world and each person who helps get the food on our plates
At the end of the day, food brings an opportunity to connect us with each other and our own roots I recently went on a trip and met a woman who was originally from India We chatted while our daughters swam together and at some point during the conversation we started talking about food We bonded over our shared love for curry, while this dish isn’t native to my northern Minnesota roots it is a dish that my grandmother started making for her family and is one of my comfort foods. This conversation sparked questions about my grandmother and her connections with this dish which lead me to learn more about my family…all from a conversation with a stranger about food!
Do you have family dishes that have been passed down from generation to generation? Or maybe you’re the starting generation and are creating a dish that will be shared for years to come Today, take time to embrace that food is more than the sum of ingredients Food is a part of us, the food we grow up with and our individual preferences help make us who we are Sharing meals with others is a way to build and strengthen relationships We find food at the center of both joyous celebrations and times of grieving Find ways to celebrate the traditions around food What does food connect you to, and how can you honor that today?
Have More Questions?
I’d love to help you weed through the nutrition pseudoscience and get to the answer
Reach me at the hospital at 515-332-7608.
Benefits of Leafy Greens
Basic Greens and WHY They Are Good For You
Common leafy greens include: beet greens, kale, mustard greens, spinach, Swiss chard, collards, romaine, cilantro, basil, mixed greens, arugula, dark green leafy lettuce, bok choy
Leafy greens are rich in a variety of vitamins and minerals that help promote bone and heart health They help support the immune system and healthy brain functioning Leafy greens are rich in antioxidants that can help fight inflammation and help protect cells against disease.
HOW MUCH TO EAT
The USDA recommends 1-4 cups of vegetables per day for children and 2-4 cups per day for adults. Leafy greens combined with all other vegetables to help meet this goal.
TIPS TO EAT MORE
Add greens to eggs or a smoothie at breakfast
Make salads with a variety of different greens
Add kale, bok choy, or spinach to stir-fries and soups
Make a pesto with basil and spinach and use as a sauce on pasta, pizza, or a dip
FRESH VS. POWDERED
Each brand of powdered greens have a different variety of vegetables and sometimes fruits that are freeze-dried and ground to a fine powder. Some have added caffeine, prebiotics, probiotics, and other nutrients
If you already eat the recommended amount of vegetables most days of the week, the greens supplement is not needed
Powdered greens can be a convenient way to add vegetables to your day if you fall short on the recommended amount. However, the cost needs to be considered as they are usually more expensive than adding whole vegetables or fruit to your diet
Powdered greens can provide similar nutrition to fresh leafy greens but aren’t superior to fresh greens and should not be used to replace a balanced diet with a variety of fruits and veggies.
The USDA and FDA do not regulate supplements including powdered greens Look for a product that is tested by a third party to verify the supplement contains the stated ingredients. They will usually have a seal on the container.
Wellness Challenge update
Mission Slim Possible Wellness Challenge
This year’s challenge will start Jan. 12th and run until March 8th. This year the focus is on all aspects of wellness. Kick off 2025 by taking care of yourself.
HOW TO WIN:
This is a team challenge. Form a team of 3-6 people. Email Jen DeWinter members of your team. Designate one person to be the contact for your team. Print off the attached calendars. Each day complete one of the tasks from the calendars and mark that task off. You can complete the tasks in any order you want. Continue this daily for the next 8 weeks. There are two calendars. One is for Jan. 12th – Feb. 8th. The next calendar is for Feb. 9th – March 8th. The team with the best participation percentage will win. Turn in your team’s information to Jen DeWinter via email: jenniferd2@humboldthospital.org.
Turn in dates will be Feb. 9th and March 9th.
March Wellness Challenge
During the month of March, we are going to focus on improving your nutrition. The goal this month is to prepare and eat at least 12 meals at home. Another focus will be when you eat focus on EATING and limit screens. Limiting phones, computers, and TV screens while eating helps you be more mindful about eating and enjoy your food.
TIPS TO HELP WITH THIS CHALLENGE:
1. Eating out less means more money saved.
Cooking at home means you can choose high-quality ingredients that benefit your health.
2. Cooking is self-care and can help you relax.
3. Check out this link for recipes and more information to improve your nutrition: www.eatright.org/national-nutrition-month
Mental Healthminute
Prevalence of Mental Health Disorders
Approximately 1 in 5 adults in the U.S. experiences mental illness each year. Around 1 in 20 adults experiences serious mental illness annually.
Youth and Mental Health
Half of all mental health conditions begin by the age of 14, and 75% by 24. Early intervention can significantly improve outcomes for young people.
Impact of Exercise on Mental Health
Regular physical activity reduces symptoms of anxiety and depression. Just 30 minutes of moderate exercise three times a week can improve mental well-being.
Global Stigma
Despite growing awareness, mental health stigma remains a barrier to treatment worldwide. Educating communities and normalizing conversations about mental health help combat stigma.
Mental Health and Sleep
Sleep disorders, such as insomnia, are closely linked to mental health issues
Poor sleep can exacerbate symptoms of anxiety, depression, and other disorders.
The Role of Diet
A healthy diet, rich in fruits, vegetables, whole grains, and omega-3 fatty acids, can support mental health Gut health (the "gut-brain axis") has been linked to mood regulation and mental well-being.
Impact of Social Connections
Strong social relationships are a protective factor against mental illness
Loneliness can increase the risk of depression, anxiety, and even physical health problems.
Mental Health is Treatable
Therapy, medication, lifestyle changes, and support systems can help manage and recover from mental health conditions
Cognitive Behavioral Therapy (CBT) is one of the most effective treatments for various mental health disorders.
Workplace Mental Health
Mental health issues account for $1 trillion in lost productivity globally each year. Employee mental health programs have been shown to improve well-being and productivity.
The Brain and Stress
Chronic stress can physically alter brain structure, affecting memory, decision-making, and emotional regulation.
Practices like mindfulness and meditation can reverse some of these changes.
Diabetes Support Group
Session Topics and Dates:
Wednesday, May 14th
Get more active!
Wednesday, August 13th
Let’s talk medication.
Wednesday, November 12th
Skip the fad diets - let’s focus on a maintainable lifestyle.
There is no cost to attend these sessions.
All sessions will be on the 1st floor of HCMH in the Executive Conference Room from 11AM-12PM.
The overall focus of these sessions are to get facts and provide support for people living with Diabetes and trying to Prevent Type 2 Diabetes. Questions, contact Jen DeWinter at 515-332-7643.
O u t p a t i e n t S p e c i a l t y C l i n i c M a r c h 2 0 2 5 S c h e d u l e
March 2025 HCMH Outpatient Clinic and UnityPoint
All Day - Ben Becker
ISH Orthopedics
All Day - Trinity Heart Center
UPH Cardiology
UnityPoint Humboldt
Jamey Gregersen UPH Berryhill Center
AM ONLY - Dr. Olsen** HCMH Urology
All Day - Michele Koerner
ISH Podiatry
PM - Allergy Injections 1p-4p
UnityPoint Humboldt
Grant Wilson UPC Orthopedics
AM - Dr. Ilceski
UPC OB/GYN
All Day - Dr. Wellendorf Wellendorf ENT
All Day - Dr. Adams
HCMH Gastro
UnityPoint Humboldt
Sara Moeller UPC Dermatology
All Day - Starr Banwell
ASI/ Beltone
All Day - Katie Foy Radiant Complexions
Dr Croo -Surgery ONLY
UnityPoint Humboldt
Jamey Gregersen UPH Berryhill Center
All Day - Dr. Olsen** HCMH Urology
All Day - Michele Koerner
ISH Podiatry
PM - Allergy Injections 3p-4p
UnityPoint Humboldt
Grant Wilson UPC Orthopedics
AM - Dr Li
ISH Orthopedics
AllDay-Dr Adams/AmyFaga
HCMH Gastro
All Day - Starr Banwell ASI/ Beltone
PM - Dr. Tofilon Mcfarland
Hematology/Oncology
All Day - Ben Becker
ISH Orthopedics
All Day - Trinity Heart Center
UPH Cardiology
UnityPoint Humboldt
Jamey Gregersen UPH Berryhill Center
All Day - Michele Koerner
ISH Podiatry
PM - Allergy Injections 1p-4p
UnityPoint Humboldt
Grant Wilson UPC Orthopedics
AM - Dr. Ilceski
UPC OB/GYN
Dr. Li
SH Orthopedics
All Day - Dr. Adams
HCMH Gastro
UnityPoint Humboldt
Sara Moeller UPC Dermatology
All Day - Starr Banwell
ASI/ Beltone
All Day - Dr. Wellendorf Wellendorf ENT
AM - Dr. Hartman Midwest Foot & Ankle
Dr Croo -Surgery ONLY
UnityPoint Humboldt
Jamey Gregersen UPH Berryhill Center
All Day - Michele Koerner
ISH Podiatry
PM - Allergy Injections 3p-4p
UnityPoint Humboldt
Grant Wilson UPC Orthopedics
AllDay-Dr Adams/AmyFaga
HCMH Gastro
UnityPoint Humboldt
Jamey Gregersen UPH Berryhill Center
All Day - Starr Banwell ASI/ Beltone
PM - Dr. Tofilon Mcfarland
Hematology/Oncology
Dr. Worple -Surgery ONLY
HEALTHCARE PROVIDERS
In an effort to provide specialized health care locally, HCMH offers patient access to many traveling healthcare providers. Many of the tests and procedures ordered by these providers can be done right here in Humboldt for your convenience.
Dan Olsen, DO Urology 515-332-7615 To Schedule - humboldthospital.org
BenBecker, MSMSc,PA-C
Starr Banwell, HIS
Tracey Wellendorf, MD Ear, Nose, Throat
Kathryn Foy, ARNP Dermatology
Kenneth Adams, DO AmyFaga,MSN, ARNP,FNP-C
Gastroenterology
Gastroenterology
MicheleKoerner, ARNP Nail Care Hematology & Oncology Endocrinology
SarahTofilon,MD Hugo Rivadeneyra,MD
Li, MD
Mark Hartman, DPM, FACFAS
DavidIlceski,MD Obstetrics & Gynecology
Podiatry
Emile
Darren Croo, MD
Ericha Worple, DO
YOURTRUSTED HEARTPARTNER
Building upon our tradition of great heart care in Fort Dodge. Our team works together to ensure patients have comprehensive heart care close to home.
Services Offered:
• New Patient Consults
• Device Checks
• Onset of New Heart Symptoms/
Concerns
• Transfer of Cardiology Care
• Hospital Consults
• Transesophageal Echocardiogram (TEE)
• Cardioversion
• Heart Catheterization (left and right)
• Pacemakers
• Loop Recorder Insertion and Removal
• Cardiomems
• Lead revision
• Pericardiocentesis
• Electrocardiogram (EKG)
• Echo Studies
• Stress Testing
• Holter and Event Monitors
• Cardiac Rehabilitation
Call (515) 206-7270 for more information or to schedule an appointment.
LEARN MORE HERE
Trinity Heart Center has appointments at the HCMH Outpatient Specialty Clinic on the 1st and 3rd Monday of every month. You can call and get on the schedule through their main office at 515-206-7270.
DR. HARTMAN PODIATRY
In an effort to provide specialized health care locally, HCMH offers patient access to many traveling healthcare providers. Just ask, “Can I be seen in Humboldt?”.
Arthroscopic Surgery
Bone & Joint
Infections
Bunions & Hammertoes
Diabetic Foot Care
Foot & Ankle Surgery
Fracture Care
Heel Pain
Joint Injections
Orthotics
Osteoarthritis
Pediatric Foot Care
Wart, Mole, Lesion
Removal
Sports Medicine
Toenail Removal
Wound Care
A CULTURE OF SAFETY
Enhancing a culture of safety is a priority for HCMH. This new program will highlight opportunities for improvement in the delivery of patient care and place a positive connotation to reporting and investigating “near misses”.
A “Good Catch” is the recognition of an event that could have been harmful to a patient, but was prevented.
NEARMISSEXAMPLES
CAUTION: WET FLOOR!
An employee notes that the hallway floors have just been mopped, but there is no wet floor sign They locate one and place it in the hallway.
LAB TEST
An employee notices ink smears on the label of a specimen, making it difficult to read She replaces it with a legible label before sending it to the lab
RESPONSE TO A GOOD CATCH
CATCH GO D PROGRAM
MEDICINE INFO
A nurse is preparing to administer an injection, but prior to administration, sees that the medication has expire
PRIVACY CONCERN
A set of EKG strips with a patient’s private information is lying on a worktable An employee spots and conceals it before harm occurs
Events that are classified as “near misses” may not routinely be reported because of time restraints and the belief that they are not of value when, in fact, they are opportunities to learn, implement safer practices, and celebrate
All “Good Catches” or “Near Misses” should be reported in QSTATIM ashleys@humboldthospital.org
QSTATIM reminder
Here is a reminder of a few things to report in QSTATIM...
ADMISSIONS
Report in QSTATIM if you have a patient leave AMA (Against Medical Advice)
EMPLOYEE
INJURY
Report in QSTATIM if an employee is injured while working.
MEDICATION
Medication incident (not following the 5 right). Right patient, time, dose, medication, or route.
SERVICE RECOVERY
If you utilized service recovery - make sure to report in QSTATIM..
FALLS
Report in QSTATIM if you witness a patient, visitor, or employee fall.
I.V. TUBES
Report in QSTATIM if IV infiltrates, PICC not flushing properly.
PATIENT INJURY
Report in QSTATIM if a patient/tenant is injured.
Reminder your password in QSTATIM expires 360 days from the last time you have logged in.
QUESTIONS ?
Ashley Steward, Quality Director. ashleys@humboldthospitalorg
IT Department
PHISHING ALERTS: WHAT TO KNOW
Phishing emails are among the most common methods used by cybercriminals to gain unauthorized access to sensitive information.
Here are some essential tips on how to spot phishing emails:
1Check the sender's email address carefully for any discrepancies or irregularities If you have spotted the Red banner on the top of the email make sure this is a sender you are aware of
2 Look out for urgent or threatening language that pressures you to take immediate action Does it give you fear or try to force you into open the attachments or files?
3 Avoid clicking on suspicious links or attachments, especially from unknown or unexpected sources
4. Verify the legitimacy of requests for personal or confidential information by contacting the sender directly through a trusted channel.
5 Pay attention to spelling and grammar mistakes, as these can often indicate a phishing attempt
By staying vigilant and following these guidelines, you can help protect yourself and our organization from falling victim to phishing scams.
Reporting suspicious emails is a critical step in our efforts to combat phishing attacks effectively. If you receive an email that seems suspicious or requests sensitive information, please report it immediately to our IT team via the Phish alert button in your email. This looks like this.
By promptly reporting phishing attempts, you help us identify and neutralize potential threats before they can cause harm to our organization
Remember, cybersecurity is a shared responsibility, and your vigilance plays a vital role in safeguarding our Hospital Network/data
Radiology Update
COMFORT. CONFIDENCE.
Your New CT Experience.
HCMH recently installed a new, tablet-based CT scanner from Siemens Healthineers. The systems, called SOMATOM® go.Top, enable the hospital to support routine and advanced CT procedures. They also enhance diagnostic accuracy by providing additional diagnostic information to patients and their physicians
Technologists operate the CT system with a touch-screen tablet and remote control, keeping patients close during exam preparation. This can improve the patient experience, particularly for children and patients who have mobility challenges and need additional support.
In addition, SOMATOM go.Top features automated technology that can take the guesswork out of selecting the optimal radiation dose for diverse patient populations. It’s also equipped with Siemens latest exclusive technologies for optimizing radiation dose, such as Tin Filter Technology. Together, these can reduce unnecessary radiation for a wide range of routine procedures.
Questions about our new CT machine - please reach out to Stacy Clarken, Director of Radiology.
Interpreter Services
We are excited to announce that we now have an in-house interpreter available for our Spanish-speaking patients and guests! Liliana Lechuga is here to assist with those needs.
She can be reached by calling (515) 332-4200 (extension 425) or via Teams Messenger. Please don’t hesitate to reach out for support!
NOW AVAIL
Scheduling
Call: 515-332-4200 (ext 425) OR Teams Message: Liliana Lechuga
EMS Update
EMS TRANSFERS
As of February 1, we started our partnership with UnityPoint Health Fort Dodge for all patients needing transported out of the Fort Dodge Hospital
Fort Dodge Hospital eliminated their own ambulance service years ago and became dependent on Fort Dodge Fire and Rescue to provide ground transportation Their arrangement began to be more and more difficult as they were also focused on providing critical local 911 services This led Fort Dodge to reach out to surrounding communities to see if any local service would be able to help with patient transfers We have spent the last 12 months evaluating their ask and made the determination that we were willing to take this on As you might know, some of our own Humboldt County patients end up in the Fort Dodge hospital and need transported. We want to be there for them in a timely manner.
In order to take this new work on, we have established a new department to provide this service which includes a provider (Paramedic, EMT or RN) and a driver These individuals will be on-call 24/7 for transfers from Fort Dodge Fort Dodge will contact our ED directly for all patient transport requests We now have 5 ambulances in our fleet, and these will rotate between Humboldt and Fort Dodge One of our ambulances will likely be housed in Fort Dodge to help with response time as many of our new employees for this role live in the Fort Dodge area The most recent ambulance we purchased (see below) came with a new design that we decided to go with You will see our other ambulances transitioning to this new look in the future
The most important thing to know is that this does not impact our Humboldt County/HCMH response team. These are two separate teams working in two separate departments. Here at HCMH, we employ full time paramedics that are available for all 911 calls, transfers and assisting in the emergency room. We also continue to have a full team of PRN EMTs and drivers. We will never compromise this team to help the Fort Dodge team.
A special thanks to Jordan and his team for the work they do and the difference they make in each life they touch. We are fortunate to have such an amazing team of experts. If you or a loved one needs unexpected care, our EMS and ER teams are without a doubt, the best around.
If you have any questions about this service line or work, please contact Jordan Erie (Director of EMS).
COMMUNITY WELLNESS SCREENING
MARCH 27 | 7-9AM
HCMH Foundation Conference Room (2nd Floor)
TO MAKE AN APPOINTMENT CALL
515-332-2492
Screening Profile Plus - $40
A blood profile including a complete lipid profile, blood sugar, hemogram, BUN, potassium, total bilirubin, uric acid, AST, calcium, and total protein
Wellness Profile (Lipid Profile & Blood Sugar) - $25
Includes a complete lipid profile and blood sugar
Hemogram - $20
Screen for anemia and infection
PSA - $40
Screen for prostate cancer recommended for men over 50 or those with a family history
TSH - $35
A sensitive test for thyroid functions
Hemoglobin A1C - $25
Screen for Diabetes. Estimation of average blood sugar levels in the preceding 3 months
TB Skin Test - $20
Vitamin D Test - $65
Vitamin D deficiency may lead to a variety of disorders, such as osteoporosis
Blood Type - $20
ABO type - RH type
Body Composition - $15
% body fat, hydration status, predicted muscle mass, BMI
Blood Pressure - No Charge
Type 2 Diabetes Risk AssessmentNo Charge
Sip,Shop,Socialize& PrioritizeYourHealth
Wed, April 9th
(Doors Open at 4PM)
4-6:00PM: Social Hour/Shopping
6-8PM: Panel Discussions with Healthcare Providers (get your questions answered!)
River Valley Orchards & Winery 1645 220th St. Humboldt
Why You Should Come
Enjoy a relaxing evening with wine & wellness
Expert providers breaking down women’s health topics YOU care about
Connecting with other women in your stage of life
Fun giveaways & shopping!
This is a FREE event to attend with complimentary appetizers. Wine and beer will also be available for purchase.
If you would like to be a vendor call 515-332-2492 or email christens@humboldthospital.org
New Team Member update
Alicia Hansen
ER Receptionist
Hobbies, talents, special interests? Drawing, painting, gardening, sculpting.
3 Words To Best Describe Me? Unique, Funny, Positive.
Favorite Quote? “If you always do what you’ve always done, you’ll always get what you’ve always gotten.”
Best Vacation: Camping along Lake Superior up to the Canadian Border
Maria Kraft
LTC
Where Did You Grow Up: Kanawha
What Do You Enjoy Doing With Family/Friends? Bonfires and grilling out with friends.
Best Vacation: New Orleans during the 4th of July.
Hannah Mickelson
Surgery
Where Did You Grow Up: Humboldt, Iowa
What Do You Enjoy Doing With Family/Friends? Camping and going on vacations
If I Won The Lottery, I Would Spend My Money On: Paying off my student debt (lame) then shopping!
Kris Ernzen
LTC
Where Did You Grow Up: NW Iowa on a farm.
Hobbies, talents, special interests? Love cars and animals.
3 Words To Best Describe Me? Empathetic, Humorous, Trustworthy.
If I Won The Lottery, I Would Spending My Winnings On: Paying off my mortgage and buying homes for our kids
Best Vacation: Yellowstone
Marty Smith Transportation
Where Did You Grow Up: Waukee, Iowa
Hobbies/Talents/Special Interests: Golf, running, fire department management and response.
Favorite Quote: “If you ain’t movin’, you’re dyin’!!!
If I Won The Lottery, I Would Spend My Winnings On: Family.
Best Vacation: Cancun Mexico annually and Europe in the past.
Maria Lechuga
Dietary
Where Did You Grow Up: Mexico
Hobbies/Talents/Special Interests: Learning new things
Three Words To Best Describe Me: Good Attitude, Positive, Friendly
Best Vacation: Cancun, Mexico
Kaylee Hamilton
Ambulance Transfer
Where Did You Grow Up: Hull, Iowa..
Hobbies/Talents/Special Interests: Spoiling my dogs
If I Won The Lottery, I Would Spend My Winnings On: Traveling and more dogs
Best Vacation: Dominican Republic
Bethany Reiss, RN
EMS Transport
Where Did You Grow Up: Alta, Iowa.
Hobbies/Talents/Special Interests: I own a sublimation business making everything from cups to flip flops.
Three Words To Best Describe Me: Outspoken, Dependable, Fun
If I Won The Lottery, I Would Spend My Winnings On: My kids and grandkids
Best Vacation: Trip to Oklahoma to pick up our oldest son from Basic in a 1980's pick-up box camper
Isaac Zepeda
EMS
Where Did You Grow Up: Las Vegas, NV.
Eric Bruckner
EMS
Where Did You Grow Up: Clinton, Iowa.
Hobbies/Talents/Special Interests: Hostage negotiator and EMS teaching
Favorite Quote: “Don’t give up”
Best Vacation: Colorado
Kaila Morton
LTC
Where Did You Grow Up: Rolfe, Iowa.
Hobbies/Talents/Special Interests: Time with family, spending time outdoors and traveling.
Best Vacation: West-Montana and Idaho.
Jordyn Buhr
Universal Worker
Where Did You Grow Up: Yutan, NE
If I Won The Lottery, I Would Spend My Winnings On: A house on the lake.
Best Vacation: Indiana.
Three Words That Best Describe Me: Energetic, Loving, Bubbly.
The Employee Assistance Program (EAP) provides free, confidential and short-term counseling to employees or family members as part of their HCMH benefits.
As an employee of HCMH you are urged to use this confidential consultation program This program provides evaluations, counseling and referral of employees and eligible family members.
We will provide a maximum of one (1) evaluation session and three (3) counseling sessions at the expense of HCMH. When a referral is necessary and appropriate to another discipline or care provider for ongoing therapy, chargers for that professional consultation and/or service is the responsibility of the employee.
Voluntary acceptance of a treatment program will not be a valid reason for continued poor job performance. It will not result in any special regulations, privileges, or exemptions regarding job performance or requirements.
OUR PROMISE
You are ALWAYS our priority; the center of our hearts, minds and actions.
Everyone on our care team promises to ALWAYS...
Provide exceptional care by exceeding your expectations
Respect and honor your choices
Reduce your fears and anxieties
Clearly address your concerns
We are privileged to be the dedicated partner in your health and wellness journey
Please Note: Every employee is expected to memorize our promise and be able to recite this with your teammates at Huddle.
OUR VALUES
RESPECT
We will honor others opinions, even if different than our.
We will think of others first
We will listen, acknowledge and be considerate
We are all equal COMPASSION
We will show genuine kindness and concern.
We will be an advocate for our patients and staff.
We will follow the “Golden Rule”
We will show empathy, and be considerate
We honor mind body and spirit
OWNERSHIP
We will be committed, dedicated and loyal.
We will have pride, take initiative and have vision.
We will work with passion and purpose.
We will take personal responsibility to do what is right
INTEGRITY
We will do what is right - even when nobody is watching.
We will tell the truth
We will have courage to uphold our values
We are responsible in how we use our resources
TEAMWORK
We will work hard for our patients and each other.
We will have a winning attitude
We will set differences aside
We will put our patients first
We will work together for common goals
the HCMH way
I agree to deliver our Promise to create exceptional experiences by demonstrating the following behaviors -ALWAYS.
Key Team Behaviors
As a teammate of HCMH, I understand that I will...
Avoid negative conversations with my teammates
Take any concerns I cannot manage myself to my Leader
Verbalize appreciation for positive behavior to my teammates
“Tap my badge” to indicate behavior that does not meet our Culture standards
Be open to accepting feedback
Follow department specific action plans
In each interaction ask, “What can I do better?”
Set teammates up for success by anticipating/accommodating teammate needs
Follow the KSBs with my teammates
Key Service Behaviors
COMMUNICATES WITH COMPASSION & CLARITY
Practices active listening skills
Utilizes AIDET communication tool
Expresses key terms at key times
Manages up, while assessing and managing expectations
DEMONSTRATES PROFESSIONALISM AND PRIDE
Greets and initiates conversation using the 10/5 rule with a warm smile, positive tone, and demeanor
Maintains a clean, safe, private, comfortable, and quiet healing environment
RESPONDS WITH TIMELY CONFIDENCE
Responds to concerns with HEART (Service recovery)
Takes action in the “No Pass Zone”
Demonstrates the “No Point Policy”
Purposefully rounds on patients and team members to manage their expectations
www.humboldthospital.org/employee
HCMH Clothing Store (online)
If you are looking for options to purchase HCMH gear outside of Genevieve's Gift Shop - we have two online stores available each with different options. Please note that dress code still applies (hoodies are not allowed to be worn to work).
Go to: www.humboldthospital.org/employee to view the two online store options.
Maintenance Requests
All maintenance requests need to be submitted to your leader. Each leader has access to our new maintenance request program called, “MaintainX” If you notice something like a leaky faucet, broken door, etc please inform your leader so they can submit a request
IT Help
Having trouble with your HCMH computer, printer, keyboard, email access, time clock, CPSI or Wifi?
Send an email to help@wintechnology.com
There are numerous opportunities to experience the joy of giving to the Humboldt County Memorial Hospital Foundation.
The HCMH Foundation is a non-profit 501(c)3 tax deductible corporation, formed in 1990 by a group of caring citizens.
Gifts donated through the Foundation are used to help replace aging equipment and facilities with state of the art medical technology, and to subsidize important health care programs and services for HCMH and Humboldt County.
Due to the high demand of our bus we are currently raising funds for a second form of transportation for our patients and residents.
Are you looking to help out your fellow employees in times of need and hardship? This is an easy way to help out those people in need. The REACH Program has granted over $6,000 in employee aid over the last 5 years, but we cannot do that without your help.
What is REACH and how does it work?
The REACH Program is a financial assistance program sponsored by the HCMH Foundation. The purpose of the REACH Program is to make funds available to HCMH employees in times of unusual need
To make it work, we ask employees to consider a small gift (suggested amount $2/pay period or $52/year) which is placed into a fund, strictly for employee aid
Confidential applications will be accepted from eligible employees (full or part-time employees who have been employed for at least 12 months) who find themselves in unexpected circumstances and in need of financial assistance A committee reviews the applications for appropriateness of need and grants are made based on that information
Criteria for application and approval
Donations are purely voluntary and making, or not making, a contribution does not affect one’s chances of receiving a grant
Requests to the REACH Program may be submitted as the situation or need warrants Maximum allowable award is $500 with a lifetime cap at $5,000
Criteria considered in evaluating includes:
Unexpected occurrence or specific situation that significantly impacts the personal life of the employee, as well as seriously affecting the ability of the employee to work effectively
Health problems, which result in a depletion of personal PTO and excessive medical bills
Loss of family income
An occurrence that could have been anticipated or avoided by good advance planning or appropriate money management.
Frequency of application.
How are funds distributed?
The HCMH Foundation will make payments directly to the appropriate provider of service, not to the applicant
For example, if help was needed by paying the utility bill the Foundation would write a check directly to the utility company.
How can I contribute?
Contributions can be made in a number of ways:
A one-time check or cash
$2 (suggested) per pay period payroll deduction
One-time payroll deduction gift
Questions - reach out to
This program is funded by employee donations and its intended use is for employees who find themselves in an emergency situation that could not have been anticipated or avoided by good advance planning or appropriate monetary planning.
I wish to participate by contributing:
$ through payroll deduction (ONE-TIME)
$ per pay period for one year (suggested $2/pay period)
$ one-time check or cash Make checks payable to: HCMH Foundation
Please complete the information below:
Name:
Employee #:
Dept. Name:
Date:
Thank you!
Please return form to the HR Office/Mailbox
Questions? Contact Director of Community Development at 515-332-7626.
2024 2025
MARCH
AUXILIARY $6 JEWELRY SALE & AUCTION
The annual $6 Jewelry Sale & Silent Auction is going to take place on March 20-22nd There will be sales in Genevieve’s as well! Silent Auction will end on Friday, March 21st at 4PM Winners will be contacted the 22nd BLS Renewal Class Friday, March 14th at 9:30AM Wednesday, March 26th at 2:30PM
RECREATION CENTER
Sunday,March16
from1PM-3PMatHumboldtREC
Everyone’sinvited!Complete8lapsandrunfor fun!Therewillbeprizesforbestcostumes,anda funkidsobstaclecourseonthebasketballcourt
Leprechaun Smoothie
Prep Time: 10 Minutes
Calories: 203 Protein: 6g
Fiber: 5g
2C milk (your choice)
1 banana
1/2 avocado
1C spinach
1 granny smith apple
3T ground flax seed
2T honey
March
20 - March 22
March 20 & 21, 8AM-4PM | March 22, 8AM-12PM
Silent Auction & $6 Jewelry Sale (At Humboldt County Memorial Hospital)
Silent auction items will be on display at HCMH starting on Monday, March 17 thru 21.
Silent Auction & Sale will end on Sat, March 22nd (Winners Will Be Contacted At 10AM on Saturday)
Proceeds go towards annual scholarships and to support the needs of the Humboldt County Memorial Hospital.
Lifetime Coffee Club Membership
$200.00
- Free Coffee for Life
you may refill with any mug, any size -Free HCMH Mug
you may take to Humboldt Engravings to get your ,or their, name etched on it for free!
-Name On The Lifetime Coffee Club Sign recognizing you for your donation to the HCMH Auxiliary
Teammate Shoutouts Parking
Spot WinnerreservedFor The Month
"Mercedes is so sweet and very patient with even the most difficult of patients. I really app her work. She's the BEST!!"
"Staff and resources are amazing and very he in the outreach clinic so thank you guys."
"Mercedes is great! She is knowledgeable and always w
"Mercedes is a great resource and delightful person to help us! Enjoy working with her!"
"Mercedes is amazing, always is willing to help and go extra mile We love her"
“Mercedes in general makes our lives better. She is so easy to get along with and she cares."
"The OPSC staff have been wonderful."
"IPC did very good, if I needed a hospital, this is the one for me."
"This is the best hospital over four of the ones I've been in recently" IPC
" I had brought my son in with a hurt ankle and he couldn’t walk on it. When I arrived I went in to grab a wheelchair and Mike followed me to my car and helped my son into the wheelchair and wheeled him in for me How amazing is that!! We were seen right away with so much respect and care from each staff member in the ER The nurse, Tawny, also made sure my son had an ice pack and got him a pop and made sure he was comfortable until the Dr was able to come in I appreciate every staff member in the ER that went above and beyond to care for my son You all are AMAZING!"
"Lili and Odalis are really friendly, happy, and knew all the information for me."
"Mackenzie C. was great in the walk in clinic."
"Doctor Adams and his staff did an amazing job making me feel, important, comfortable, and informed. I was very impressed with the whole process."
"Nurse Amanda (Lau) was very good with me."
"Tammy is awesome! 10/10 recommend HCMH for your mammogram! Everyone is so kind and respectful! Makes the experience comfortable from start to finish!"
"Addie is wonderful - so patient and caring.My son looks forward to seeing her every week!" "The staff at the pain center is wonderful. Jacob, Lisa and Laura were very professional and informative."
"Teresa is an amazing pt. She is a true asset to ur team. Linda is always so cheerful while keeping the gym spotless. Jill, Jennifer and Erin r always a pleasure to work with in the front office Thank you"
"My son absolutely loves Anthony Wubben I'm just glad my son can talk to him"
Laurie is always interested in what I have to say She takes her job seriously I can always count on her to give the best advise. I have come a very long way with Laur as my therapist. I started out therapy with reservations. I had tried therapies years ago and the didn't believe me or thought I was delusional about certain topics. Now I am more assertive and no longer afraid of my own shadow.
"Amie & Bri were very professional in the CT scan room - but very friendly and anxious to answer all questions I had."
"As a transplant from Northern California 2.5 years ago, I had concerns about new medical coverage and care! I have NEVER had a negative issue of any kind with my care and treatment. The personnel have ALL been courteous, friendly, and concerned about my wellbeing, especially those who are now treating me in Physical Therapy! They each explain the treatment I am getting so I understand why I get weights attached to my ankles! I'm a very happy Humbolt Hospital patient!"
"Mike (Glover) always gets 10 stars"
"Jonathan, Erin, and the rest of the staff ROCK.It's a pleasure to deal with Jonathan and his concerns to make me better."
"Angie was great."
"Kyra, Jamie, and Anthony did an amazing job. It's not easy getting blood from an infant but they were professionals. It's tough on a parent to do that to a baby and they kept checking that I was even doing okay. Great teamwork!"
"I have used several Infusion Centers over the years and this nicest and most helpful of all. The staff and facility are the best. Thank You"
"HCMH Radiology team is awesome!"
"I really didn't feel very well, and the student had to draw my blood twice. The lab tech was so tactful and professional that her comments were reassuring to the student and to me! Her name is Connie and she deserves a shout-out!"
"Bri was kind and courteous."
"Everyone at the Humboldt Pain Clinic is top notch and they make visiting there a great experience."
Teammate Of The Moment
Amanda Thul
Andie Thompson
Anne Magruder
Brian McEvoy
Cynthia Loftus
Diane Lenning
Heather Kleiss
Jaxon Kampen
Jennifer Green
Joey Nino
Katie Morey
Laura Lange
Lili Lechuga*
Lindsey Chardoulias
Liz Swanson
Lyndsey Nolting**
Mandy Olsen
Mercedes Thompson
Nicole Dentlinger
Rachel Nickles
Rose Baker
Sandy Hanson
Sheri Hotovec
Tanner Anderson
Trish Jensen
Xavier Nichols
MARCH ANNIVERSARIES
Vicki Nilles, 11 Years
Gabbrielle Telford, 10 Years
Sheri Hotovec, 5 Years
Lisa Willard-Schoon, 4 Years
Tyson Kuker, 4 Years
Jolene Halligan, 3 Years
Destiny Heath, 2 Years
Angela Bello, 1 Year
Kenneth Vorland, 1 Year
Franny Barnett, 1 Year
Jamie Campbell, 1 Year
Shawn Pieczko, 1 Year
Alexis Hill, 1 Year
MaKenzi Charlson, 1 Year
Katee Lester-Partelow, 1 Year
Teammate Of The Moment
TOM Cards
What are TOM (Teammate Of The Moment) cards?
This is a recognition and reward program designed for employees to give praise when another employee goes above and beyond our Key Service Behaviors and Values. Please make sure to fill it out with the specific occurrence you noticed.
Example: “I observed you yesterday walking a patient to their car in the rain with an umbrella”.
Fill out when you observe an employee going above the standards set with our Key Service Behaviors and Values
DO give specific examples – no generalized statements please DO fill out completely: including first and last name and department.
DO NOT take advantage of this tool - it’s specifically created to give people recognition for going ABOVE and BEYOND their daily duties.
Once filled out, place in our recognition boxes, Alison Angstrom’s mailbox, or slide under her office door.
March 1st: Ginger Pork/Cooks Choice
March 2nd: Turkey/Braised Beef
March 3rd: Salisbury Steak/Blackened Shrimp Caesar Salad
March 4th: Taco Bar/Fish Fillet Sandwich
March 5th: Smothered Pork/Chili
March 6th: Stuffed Crust Pizza
March 7th: Hot Beef/Crab Cakes
March 8th: Swiss Steak/Cooks Choice
March 9th: Ham Balls/Turkey with Gravy
March 10th: Chicken Parmesan/Hummus Toast
March 11th: BBQ Pork Burritos/Salmon
March 12th: Tenderloins/Mac and Cheese
March 13th: Ruebens/Cooks Choice
March 14th: Meatloaf/Potato Breaded Fish
March 15th: Garlic Chicken/Marinated Pork
March 16th: Beef Brisket/Scalloped Chicken
March 17th: Falafel Bowls/Corned Beef and Cabbage
March 18th: Chicken Strips/Lasagna
March 19th: Sushi Bake w/Nori Chips/Dijon Turkey
March 20th: Carne Asada Tots/Manicotti
March 21st: Chicken Spaghetti/Smothered Steak
March 22nd: Chicken Drumsticks/Herbed Pork Loin
March 23rd: Ham/Chicken Breast
March 24th: Big Mac Salad/Pot Roast
March 25th: Hot Ham and Cheese/Chicken Cordon Bleu
March 26th: Ribs/Salmon
March 27th: Bacon Cheeseburgers/Beef Stroganoff
March 28th: Chicken Fried Rice/Broccoli Cheese Soup
March 29th:Cooks Choice
March 30th: Braised Beef/Turkey
March 31st: Pasta Shells/Fiesta Lime Chicken
M A R C H M E N U C H E C K O U T T H E M E N U F O R T H I S M O N T H