August 2025 Vital Signs

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August 2025 VITAL

In This Issue:

Dietician’s Corner

Article: Black-Eyed Pea & Corn Salsa

Committee Updates:

Diabetes Support Group

August Wellness Challenge

Safety Committee Update

Mental Health Minute

Outpatient Schedule/Providers

Provider Spotlight: Dr. Leyk Programs/Department Updates

HCMH Teammates: New Teammate Spotlight

Employee EAP Options

Current Available Positions Calendar of Events

Shout Outs/Anniversaries

HCMH Café Menu

Healthy Plate Meals

Mission “Save The Baby Duck” is a success!

Dietician's Corner

Follow: @TheBalancedEatingRD

BLACK-EYED PEA & CORN SALSA

Featuring: Amanda Thul, RD, LD

Registered Dietitian, Amanda Thul, recently brought nutrition education to life by preparing a healthy salsa recipe alongside a patient demonstrating how simple, whole ingredients can support better health

Together, Amanda and the patient made a vibrant Black-Eyed Pea & Corn Salsa, learning kitchen basics like chopping vegetables and herbs while also discussing the role of fiber in a balanced diet. They explored how fiber found in ingredients like beans, corn, and tomatoes supports digestion, helps regulate blood sugar, and keeps you feeling full longer

Amanda emphasized how the salsa could be more than just a side dish. “It’s easy to turn this into a balanced snack or light meal,” she said. “Try pairing it with whole grain chips, serving it over grilled chicken, or spooning it onto avocado toast”

BLACK-EYED PEA & CORN SALSA

1 (15-ounce) can yellow whole kernel corn, drained

1 (15-ounce) can black-eyed peas , drained and rinsed

1 cup chopped red onion

2 cups seeded and chopped Roma tomato

¼ cup fresh chopped cilantro

¼ cup lime juice

½ teaspoon cumin

2 tablespoons olive oil

Mix all ingredients together and enjoy!

I’d love to help you weed through the nutrition pseudoscience and get to the answer

Reach me at the hospital at 515-332-7608.

Diabetes Support Group

Session Topics and Dates:

Wednesday, August 13th

Let’s talk medication.

Wednesday, November 12th

Skip the fad diets - let’s focus on a maintainable lifestyle.

There is no cost to attend these sessions.

All sessions will be on the 1st floor of HCMH in the Executive Conference Room from 11AM-12PM.

The overall focus of these sessions are to get facts and provide support for people living with Diabetes and trying to Prevent Type 2 Diabetes. Questions, contact Jen DeWinter at 515-332-7643.

Wellness Challenge update

August Wellness Challenge

Do you remember BOOK IT reading challenges?

HCMH is bringing back the BOOK IT Reading Challenge

Print off this page to track your reading minutes. For every 30 minutes you read, color in one of the stars below. If you complete 150 minutes of reading in the month of August you will get a free piece of pizza. When you complete this challenge please send an email to Jen DeWinter at jenniferd2@humboldthospital.org.

Victor Bycroft

Safety Committee

"YOU CARE FOR THEM, WE CARE FOR YOU!"

Heather MacLeod

David Knight

Ashley Shillington

Alison Angstrom

Tanya List

Jordan Erie

By following these tips, you can help ensure that your child's backpack is both safe and comfortable for school.

Choose the Right Backpack:

Select a backpack that is appropriately sized for the child's age and size It should not be wider or longer than the child's torso and should sit 2 inches below the shoulder blades to waist level

Lighten the Load:

Ensure the backpack itself is lightweight A good guideline is that the backpack should not exceed 10% of the child's body weight when packed

Organize the Contents:

Use compartments to distribute weight evenly Heavier items should be placed closer to the child's back, and sharp or bulky objects should be packed away from the back

Adjust the Straps:

The shoulder straps should be padded and adjustable to ensure a snug fit Both shoulder straps should be used to distribute weight evenly across the back

Use Additional Features:

Waist straps or a hip belt can help transfer some of the weight to the hips and reduce strain on the back

Pack Smart:

Encourage your child to only carry what is necessary for the day to reduce the weight of the backpack

Lift and Wear Properly:

Teach your child to bend at the knees and use both hands when lifting the backpack onto their shoulders They should avoid twisting while lifting

Check Regularly:

Periodically check the backpack to ensure it's not causing any discomfort or pain. Adjust straps as needed to maintain a comfortable fit

Encourage Proper Use:

Remind your child to use both shoulder straps and not sling the backpack over one shoulder, which can strain muscles.

Seek Help When Needed:

If your child complains of persistent pain or discomfort related to carrying the backpack, consult with a healthcare professional.

Mental Healthminute

What to Say (and Not Say) to Someone Who’s Struggling

When someone opens up about their mental health, it can feel like a delicate moment You want to be supportive but you may not be sure what to say The truth is, your words don’t need to be perfect What matters most is that you’re present and compassionate

Here are some helpful phrases to say - and a few to avoid:

Supportive Things to Say

“That sounds really hard I’m glad you told me”

Acknowledges their experience and builds trust

“I’m here for you You don’t have to go through this alone”

Reinforces your support and reduces isolation.

“Would it help to talk to someone? I can help you find support.”

Gently encourages professional help without pressure.

“Is there anything you need right now?”

Offers immediate, tangible support.

Things to Avoid (Even If Well-Meaning)

“Just think positive.”

Minimizes their experience and oversimplifies complex emotions.

“Other people have it worse.”

Comparison doesn’t heal. Struggles are valid, no matter their size.

“You don’t seem like someone with depression/anxiety.”

Mental health challenges don’t always look the way we expect.

“Let me know if you need anything”

While well-intentioned, it puts the burden on them Instead, offer something specific

You don’t have to be a therapist to support someone. Small acts of kindness—listening without judgment, checking in regularly, and showing you care—can make a big difference. If you're ever unsure what to say, just start with: “I'm here.”

Mental Health Reminder: You don’t have to be in crisis to seek support. You just have to be willing to start.

OUR TEAM

Laurie Dobrinich (Telehealth Services)
Anthony Wubben
Megan Douglas
Brittany Allen
Nicole Lee MSN, ARNP, FNP-BC, PMHNP-BC (Med. Management)
Emily Anderson
Allie Wirtz
Candace Trenary

August 2025

HCMH Outpatient Clinic and UnityPoint Clinic Specialty Provider Schedules

All Day - Ben Becker

-ISH Orthopedics

All Day - Trinity Heart Center

-UPH Cardiology

All Day - Michele Koerner

-ISH Podiatry

All Day - Starr Banwell**

-ASI/ Beltone

PM - Allergy Injections

This schedule is subject to change **Denotes a change

All Day - Dr Wellendorf

- Wellendorf ENT

All Day - Dr. Adams

-HCMH Gastro

All Day - Starr Banwell -ASI/ Beltone -1p-4p

UnityPoint Humboldt

Jamey Gregersen UPH Berryhill Center

Dr Croo

-Surgery ONLY

UnityPoint Humboldt UnityPoint

Jamey Gregersen UPH Berryhill Center

All Day - Ben Becker

-ISH Orthopedics

All Day - Trinity Heart Center

-UPH Cardiology

Grant Wilson

UPC Orthopedics

All Day - Michele Koerner

-ISH Podiatry

PM - Allergy Injections -3p-4p

Grant Wilson UPC Orthopedics

UnityPoint Humboldt

Sara Moeller UPC Dermatology

All Day - Dr Adams/ Amy Faga

-HCMH Gastro

PM - Dr Leyk**

- HCMH Podiatry

All Day - Starr Banwell -ASI/ Beltone

All Day - Lacy Halsrud -UPC OB/GYN PM - Dr. Tofilon - Mcfarland Hematology/Oncology

Jamey Gregersen UPH Berryhill Center

All Day - Michele Koerner

-ISH Podiatry

All Day - Dr. Olsen

-HCMH Urology

PM - Allergy Injections

-1p-4p

UnityPoint Humboldt

Grant Wilson

UPC Orthopedics

AM - Dr Li

-ISH Orthopedics

All Day - Dr. Adams

-HCMH Gastro

UnityPoint Humboldt

Sara Moeller

UPC Dermatology

All Day - Starr Banwell -ASI/ Beltone

All Day - Lacy Halsrud -UPC OB/GYN

All Day - Dr Wellendorf -Wellendorf ENT

AM - Dr Riva - McFarland Endocrinology

AM - Dr Hartman

- HCMH Podiatry

Dr. Worple -Surgery ONLY

22

Dr Croo

-Surgery ONLY

PM - Allergy Injections -3p-4p

All Day - Dr Adams/ Amy Faga

-HCMH Gastro

PM - Dr. Leyk**

- HCMH Podiatry

All Day - Starr BanwellASI/ Beltone All DayLacy Halsrud -UPC

OB/GYN PM - Dr. Tofilon -

Jamey Gregersen UPH Berryhill Center

Grant Wilson UPC Orthopedics

In an effort to provide specialized health care locally, HCMH offers patient access to many traveling healthcare providers. Many of the tests and procedures ordered by these providers can be done right here in Humboldt for your convenience

Dan Olsen, DO Urology 515-332-7615 To Schedule - humboldthospital.org

Tracey Wellendorf, MD Ear, Nose, Throat

Starr Banwell, HIS Audiology/Hearing

Kenneth Adams, DO AmyFaga,MSN, ARNP,FNP-C

Gastroenterology

Gastroenterology

BenBecker, MSMSc,PA-C

Emile Li, MD

SarahTofilon,MD

MicheleKoerner, ARNP Nail Care Hematology & Oncology Endocrinology

Madison Leyk, DPM

Mark Hartman, DPM, FACFAS

Hugo Rivadeneyra,MD

Lacy Halsrud, ARNP OB/GYN

Ericha Worple, DO

Darren Croo, MD

Measles (MMR) Vaccine

According to CDC data, receiving two doses of the MMR vaccine provides the highest level of protection, at 97% effectiveness. Even if only one dose is received, protection is still extremely high, at 93% effectiveness.

Public Health is hosting immunization clinics for Tdap and Meningitis - required for students entering 7th, and 12th grade.

If parents are not sure whether their child is up to date, they can call our office 515-3322492 to verify and schedule if needed.

Appointments are required to ensure we have enough vaccine supply.

To Schedule Call: 515-332-2492

Public Health is located at: 1000 15th St. N. Humboldt

THURSDAY June 12 : 1PM – 4PM th THURSDAY July 10 : 1PM – 4PM th TUESDAY August 19 : 1PM – 4PM th THURSDAY August 21 : 1PM – 4PM st TUESDAY August 26 : 1PM – 4PM th

MEASLES

INITIAL SYMPTOMS

(7-21 days post exposure)

High Fever

Cough/Runny Nose

Red Eyes

RASH

(3-5 days after fever onset)

Small bluish spots surrounded by red region on the inside of cheek

A red blotchy rash begins on the face at the hairline and progresses downward/outward toward hands & feet

TRAVEL

(21 days before onset)

Have you traveled anywhere in the last 21 days where measles cases have been reported?

MMR VACCINATION

The best way to prevent measles is to get the MMR vaccine.

WHAT TO DO IF YOU THINK YOU MIGHT HAVE MEASLES

Call your healthcare provider and tell them you may have measles. They will give you instructions on how to be seen safely. You should NOT sit in the waiting room or come through the main entrance because if you do have measles anyone in that area who is not vaccinated (like babies) will get sick. Stay home until you see your health care provider.

If you have questions about measles, call Public Health at 515-332-2492

(Birth-18Years)

INFLUENZAVACCINEISRECOMMENDEDANNUALLYSTARTINGAT6MONTHS. CHILDRENANDTEENSSHOULDSTAYUP-TO-DATEWITHCOVID-19VACCINE

4Months

HepB

Dependingonmother’s

RSVvaccinationstatus

DTaP-IPV/Hib

DTaP-IPV/Hib HepB

Rotavirus(oral)

DTaP-IPV/Hib

6Months

18-24 Months

16Years

15Months

*Flu&COVIDstartat 6Months*

4Years

Between9-12

16-17Years

MenACWY (Meningitis) MenB(Meningitis 2doses)

2nddose1month after1stdose

A CULTURE OF SAFETY

Enhancing a culture of safety is a priority for HCMH. This new program will highlight opportunities for improvement in the delivery of patient care and place a positive connotation to reporting and investigating “near misses”.

A “Good Catch” is the recognition of an event that could have been harmful to a patient, but was prevented.

NEARMISSEXAMPLES

CAUTION: WET FLOOR!

An employee notes that the hallway floors have just been mopped, but there is no wet floor sign They locate one and place it in the hallway.

LAB TEST

An employee notices ink smears on the label of a specimen, making it difficult to read She replaces it with a legible label before sending it to the lab

RESPONSE TO A GOOD CATCH

CATCH GO D PROGRAM

MEDICINE INFO

A nurse is preparing to administer an injection, but prior to administration, sees that the medication has expire

PRIVACY CONCERN

A set of EKG strips with a patient’s private information is lying on a worktable An employee spots and conceals it before harm occurs

Events that are classified as “near misses” may not routinely be reported because of time restraints and the belief that they are not of value when, in fact, they are opportunities to learn, implement safer practices, and celebrate

All “Good Catches” or “Near Misses” should be reported in QSTATIM ashleys@humboldthospital.org

QSTATIM reminder

Here is a reminder of a few things to report in QSTATIM...

ADMISSIONS

Report in QSTATIM if you have a patient leave AMA (Against Medical Advice)

EMPLOYEE

INJURY

Report in QSTATIM if an employee is injured while working.

MEDICATION

Medication incident (not following the 5 right). Right patient, time, dose, medication, or route.

SERVICE RECOVERY

If you utilized service recovery - make sure to report in QSTATIM..

FALLS

Report in QSTATIM if you witness a patient, visitor, or employee fall.

I.V. TUBES

Report in QSTATIM if IV infiltrates, PICC not flushing properly.

PATIENT INJURY

Report in QSTATIM if a patient/tenant is injured.

Reminder your password in QSTATIM expires 360 days from the last time you have logged in.

QUESTIONS ?

Ashley Steward, Quality Director. ashleys@humboldthospitalorg

IT Department

PHISHING ALERTS: WHAT TO KNOW

Phishing emails are among the most common methods used by cybercriminals to gain unauthorized access to sensitive information.

Here are some essential tips on how to spot phishing emails:

1Check the sender's email address carefully for any discrepancies or irregularities If you have spotted the Red banner on the top of the email make sure this is a sender you are aware of

2 Look out for urgent or threatening language that pressures you to take immediate action Does it give you fear or try to force you into open the attachments or files?

3 Avoid clicking on suspicious links or attachments, especially from unknown or unexpected sources

4. Verify the legitimacy of requests for personal or confidential information by contacting the sender directly through a trusted channel.

5 Pay attention to spelling and grammar mistakes, as these can often indicate a phishing attempt

By staying vigilant and following these guidelines, you can help protect yourself and our organization from falling victim to phishing scams.

Reporting suspicious emails is a critical step in our efforts to combat phishing attacks effectively. If you receive an email that seems suspicious or requests sensitive information, please report it immediately to our IT team via the Phish alert button in your email. This looks like this.

By promptly reporting phishing attempts, you help us identify and neutralize potential threats before they can cause harm to our organization

Remember, cybersecurity is a shared responsibility, and your vigilance plays a vital role in safeguarding our Hospital Network/data

Interpreter Services

We are excited to announce that we now have an in-house interpreter available for our Spanish-speaking patients and guests! Liliana Lechuga is here to assist with those needs.

She can be reached by calling (515) 332-4200 (extension 425) or via Teams Messenger. Please don’t hesitate to reach out for support!

NOW AVAIL

Scheduling

Call: 515-332-4200 (ext 425) OR Teams Message: Liliana Lechuga

Did you know you might be able to get your infusion treatments right here at home? If you're currently traveling out of the area for infusions, you may not have to. Our local infusion center at HCMH offers the same high-quality care closer to the comfort of your own community. Next time you see your provider, ask the question that could save you time, stress, and miles on the road: “Can I Get That Done in Humboldt?”

Infusion Medications

Prolia/Zoledronic Acid (strengthen bones, prevent osteoporosis)

Iron Infusions

Remicade/Entyvio (for ulcerative colitis and Crohn’s)

Blood Transfusions

Hydration

Remicade

IV antibiotics infusion series

Aranesp/Neupogen

Nucala (Eosinophilic asthma)

Immune Globulin or IVIG

Injections

Port Flushes

PICC Dressing changes

Lab draws thru Ports and PICCS

Catheter Changes

Dressing Changes

Suture/Staple Removal

HCMH Team Updates Congratulations!

Please join us in congratulating Stacy Willard on winning the “Care Initiatives New Director of Nursing (DON)” Scholarship. This scholarship is for DONs working in long-term care and is made possible by Care Initiatives 5 other people were awarded this scholarship

Also join us in congratulation Kassie Wyatt on winning an IHCA Member Employee Scholarship. This is a $1,500 scholarship for IHCA member organization employees pursuing a nursing, health care administration or physcial or occupational therapy training program.

The HCMH Lab Team would like to introduce their newest addition: Zoey Shiflett born July 14th.

Zoey is the daughter of Maribeth Shiflett (HCMH team member) and Ethan Shiflett.

Congratulations to you and your family!

Thank

A big thank you to all the employees who represented HCMH in the 4th of July parade last month!

Your energy, enthusiasm, and dedication to our community made us proud We appreciate you spending part of your holiday with us!

Long Term Care

We wrapped up June with some wonderful events! Nokomis Woodworking generously donated supplies and helped our residents build birdhouses Clyde even made the Humboldt Independent for his craftsmanship! The last Saturday of the month featured a fantastic car show, thanks to Ross Newton, and on July 12th, the talented dancers from CDTA gave a delightful performance. The kids were amazing, and our residents loved every minute!

the HCMH way

Duckling Rescue at HCMH: Teamwork Saves the Day

A routine day at Humboldt County Memorial Hospital (HCMH) turned into a heartwarming rescue mission when a family of ducks wandered into a precarious situation in the hospital parking lot.

Courtney Palmer, Director of Cardiopulmonary Services, spotted a mother duck and her ducklings making their way across the lot from her office window on the second floor. Concerned for their safety, she alerted Chief Nursing Officer Victor Bycroft, who had successfully helped guide a duck family to safety in a similar situation last year

Bycroft rushed outside and quickly noticed the mother duck pacing nervously near a storm drain. Upon closer inspection, he realized one of her ducklings had fallen through the grate. The drain was located near a parked car, but by chance, the vehicle belonged to UPC employee Brittany Peters Bycroft was able to contact her immediately, and she quickly moved her car to allow access to the grate

As Bycroft began working to remove the heavy cover, Dallas Clark noticed the commotion and offered a helping hand Together, they lifted the grate, and Clark climbed into the storm drain to safely retrieve the stranded duckling.

Thanks to the quick thinking and teamwork of HCMH staff, the duckling was reunited with its family and the group safely continued their journey another reminder that compassion and community spirit are alive and well at HCMH.

In group picture: Victor Bycroft, Dallas Clark, Marsha Habben and Brittney Peters

New Team Member update

Rachael Woods

Universal Working

Why Did You Choose To Work At HCMH? I grew up around being in and out of nursing homes. Nana does hair here and I became to know the residents and grew close to them.

What Excited You Most About Working at HCMH? The fact that I already knew some of the residents. What Does “Company Culture” Mean To You? Respect and communication.

Megan Landolt

Dietary

What Excited You The Most About Working At HCMH? The welcoming staff. Why Did You Choose To Work Here? Good staff and I heard great things about the work environment. What Is A Fun Fact Most People Don’t Know About You? I like to fish.

Why Did You Choose To Work At HCMH? Small town. What Excited You The Most About Working At HCMH? Getting to feel like I have a sense of purpose after retiring from law enforcement. What Does “Company Culture” Mean To You? Having a culture where people actually work together instead of opposing one another.

What Excited You The Most About Working At HCMH? Being able to help and be part of a new community. Do You Have A Favorite Quote? “Together we’ll see both sunlight and storms, they’re equally sacred to us.”

Shari Good

HIM/Coding (Business Office)

Why Did You Choose To Work At HCMH? A friend asked me if I would like to work there and she is always positive about her job so I said yes!

What Excited You The Most About Working At HCMH? Meeting new people and doing a job that I love.

What Does “Company Culture” Mean To You? Culture is the backbone to the success of the facility. Everyone knows what is expected and follows that.

Hallie MacLeod

Dietary Aide (Springvale Independent Living)

Why Did You Choose To Work At HCMH? It is a great work environment!

What Excited You The Most About Working At HCMH? The positive attitudes of the other workers

What Does “Company Culture” Mean To You? Being a positive role model and friend to your coworkers

What Is A Fun Fact Most People Don’t Know About You? I play guitar.

We have outdoor eating/break areas available to all staff? You can find shaded areas with table and chairs outside the giftshop, and outside the café we have picnic tables (generously donated by the HCMH Auxiliary).

Paid Time Off update

WHAT’S NEW:

Increased PTO Bank: Full-time and part-time employees can now accrue up to 360 hours of PTO in their PTO bank

Part-time employees will now accrue PTO at the same rate as full-time employees:

0–4.99 years of service: 8.55% (example below)

5–9.99 years of service: 10.68%

10+ years of service: 12.82%

Early Use of PTO for Specific Closures: Employees (FT and PT) may use accrued PTO during their first 90 days if their department is closed due to a holiday or inclement weather (Note: The 90-day service requirement still applies for all other PTO usage)

PTO Accrual Based on Hours Worked: PTO accrues based on hours worked, up to 80 hours worked per pay period.

EXAMPLES:

A full-time employee (with less than 5 years of service) who works five, 8-hour shifts per week (40 hours/week) would accrue 6.84 hours of PTO per pay period. This is 177 hours annually (assuming hours worked each week are the same all year) OR 4.45 weeks of vacation a year!

A part-time employee (with 7 years of service) who works three, 8-hour shifts per week (24 hours/week) would accrue 512 hours of PTO per pay period This is 133 hours annually (assuming hours worked each week are the same all year) OR 55 weeks of vacation a year!

A full-time employee (with 11 years of service) who works three, 12-hour shifts per week (36 hours/week) would accrue 9.23 hours of PTO per pay period. This is 240 hours annually (assuming hours worked each week are the same all year) OR 6.67 weeks of vacation a year!

WHY THIS MATTERS:

Each year administration carefully reviews your feedback through the employee engagement survey. Thanks to your input we’ve made several enhancements to our PTO Policy These updates are designed to give you more flexibility and support in managing your time, both at work and in your personal life.

The Employee Assistance Program (EAP) provides free, confidential and short-term counseling to employees or family members as part of their HCMH benefits.

As an employee of HCMH you are urged to use this confidential consultation program This program provides evaluations, counseling and referral of employees and eligible family members.

We will provide a maximum of one (1) evaluation session and three (3) counseling sessions at the expense of HCMH. When a referral is necessary and appropriate to another discipline or care provider for ongoing therapy, chargers for that professional consultation and/or service is the responsibility of the employee.

Voluntary acceptance of a treatment program will not be a valid reason for continued poor job performance. It will not result in any special regulations, privileges, or exemptions regarding job performance or requirements.

Please Note: Symetra offers an additional EAP Program (on top of HCMH’s already existing one). These services include confidential counseling, financial information and resources, and legal support. This is available to ALL HCMH employees (including full-time, part-time, and PRN). Please reach out to Human Resources for more information/details on EAP.

HCMH TUITION REIMBURSEMENT PROGRAM

WHY?

We’re here to help you grow! HCMH offers tuition reimbursement for classes, degrees, or certifications that help you build your career and boost your job performance

WHO’S ELIGIBLE?

Full-time employees (36-40 hours/week)

Part-time employees (at least 48 hours/pay period)

Must have worked at HCMH for 6 continuous months

READY TO APPLY?

Reach out to Diane with Human Resources at dianel@humboldthospital.org to learn more or to request an application.

DETAILS

What’s Covered?

Courses must relate to your current role or future opportunities at HCMH and must be preapproved

Reimbursement

Amounts:

Full-Time Employees Up to $1,000/semester Up to $2,000/year

Part-Time Employees Up to $500/semester Up to $1,000/year

Questions?

Reach out to Diane in HR to find out more about this program, 515-332-4200 ext.118

OUR PROMISE

You are ALWAYS our priority; the center of our hearts, minds and actions.

Everyone on our care team promises to ALWAYS...

Provide exceptional care by exceeding your expectations

Respect and honor your choices

Reduce your fears and anxieties

Clearly address your concerns

We are privileged to be the dedicated partner in your health and wellness journey

Please Note: Every employee is expected to memorize our promise and be able to recite this with your teammates at Huddle.

OUR VALUES

RESPECT

We will honor others opinions, even if different than our.

We will think of others first

We will listen, acknowledge and be considerate

We are all equal COMPASSION

We will show genuine kindness and concern.

We will be an advocate for our patients and staff.

We will follow the “Golden Rule”

We will show empathy, and be considerate

We honor mind body and spirit

OWNERSHIP

We will be committed, dedicated and loyal.

We will have pride, take initiative and have vision.

We will work with passion and purpose.

We will take personal responsibility to do what is right

INTEGRITY

We will do what is right - even when nobody is watching.

We will tell the truth

We will have courage to uphold our values

We are responsible in how we use our resources

TEAMWORK

We will work hard for our patients and each other.

We will have a winning attitude

We will set differences aside

We will put our patients first

We will work together for common goals

the HCMH way

I agree to deliver our Promise to create exceptional experiences by demonstrating the following behaviors -ALWAYS.

Key Team Behaviors

As a teammate of HCMH, I understand that I will...

Avoid negative conversations with my teammates

Take any concerns I cannot manage myself to my Leader

Verbalize appreciation for positive behavior to my teammates

“Tap my badge” to indicate behavior that does not meet our Culture standards

Be open to accepting feedback

Follow department specific action plans

In each interaction ask, “What can I do better?”

Set teammates up for success by anticipating/accommodating teammate needs

Follow the KSBs with my teammates

Key Service Behaviors

COMMUNICATES WITH COMPASSION & CLARITY

Practices active listening skills

Utilizes AIDET communication tool

Expresses key terms at key times

Manages up, while assessing and managing expectations

DEMONSTRATES PROFESSIONALISM AND PRIDE

Greets and initiates conversation using the 10/5 rule with a warm smile, positive tone, and demeanor

Maintains a clean, safe, private, comfortable, and quiet healing environment

RESPONDS WITH TIMELY CONFIDENCE

Responds to concerns with HEART (Service recovery)

Takes action in the “No Pass Zone”

Demonstrates the “No Point Policy”

Purposefully rounds on patients and team members to manage their expectations

HCMH has been recognized three years in a row by the Des Moines Register as a top workplace.

Check out the list of current openings and join our team here at HCMH!

Current Full Time Positions:

Registered Nurse/LPN

ER Receptionist

CNA - Day Shift in LTC

Registered Nurse/ER

CRNA - Surgical Anesthesia

Chief Financial Officer (CFO)

Speech Therapist

Sonographer Cardiovascular

For

Current Part-Time Positions:

Ambulance Driver

ALS Transport Provider

EMT

ER Receptionist (PRN)

CNA - Day Shifts in LTC

www.humboldthospital.org/employee

HCMH Clothing Store (online)

If you are looking for options to purchase HCMH gear outside of Genevieve's Gift Shop - we have two online stores available each with different options. Please note that dress code still applies (hoodies are not allowed to be worn to work).

Go to: www.humboldthospital.org/employee to view the two online store options.

Maintenance Requests

All maintenance requests need to be submitted to your leader. Each leader has access to our new maintenance request program called, “MaintainX” If you notice something like a leaky faucet, broken door, etc please inform your leader so they can submit a request

IT Help

Having trouble with your HCMH computer, printer, keyboard, email access, time clock, CPSI or Wifi?

Send an email to help@wintechnology.com

There are numerous opportunities to experience the joy of giving to the Humboldt County Memorial Hospital Foundation.

The HCMH Foundation is a non-profit 501(c)3 tax deductible corporation, formed in 1990 by a group of caring citizens.

Gifts donated through the Foundation are used to help replace aging equipment and facilities with state of the art medical technology, and to subsidize important health care programs and services for HCMH and Humboldt County.

Due to the high demand of our bus we are currently raising funds for a second form of transportation for our patients and residents.

Are you looking to help out your fellow employees in times of need and hardship? This is an easy way to help out those people in need. The REACH Program has granted over $6,000 in employee aid over the last 5 years, but we cannot do that without your help.

What is REACH and how does it work?

The REACH Program is a financial assistance program sponsored by the HCMH Foundation. The purpose of the REACH Program is to make funds available to HCMH employees in times of unusual need

To make it work, we ask employees to consider a small gift (suggested amount $2/pay period or $52/year) which is placed into a fund, strictly for employee aid

Confidential applications will be accepted from eligible employees (full or part-time employees who have been employed for at least 12 months) who find themselves in unexpected circumstances and in need of financial assistance A committee reviews the applications for appropriateness of need and grants are made based on that information

Criteria for application and approval

Donations are purely voluntary and making, or not making, a contribution does not affect one’s chances of receiving a grant

Requests to the REACH Program may be submitted as the situation or need warrants Maximum allowable award is $500 with a lifetime cap at $5,000

Criteria considered in evaluating includes:

Unexpected occurrence or specific situation that significantly impacts the personal life of the employee, as well as seriously affecting the ability of the employee to work effectively

Health problems, which result in a depletion of personal PTO and excessive medical bills

Loss of family income

An occurrence that could have been anticipated or avoided by good advance planning or appropriate money management.

Frequency of application.

How are funds distributed?

The HCMH Foundation will make payments directly to the appropriate provider of service, not to the applicant

For example, if help was needed by paying the utility bill the Foundation would write a check directly to the utility company.

How can I contribute?

Contributions can be made in a number of ways:

A one-time check or cash

$2 (suggested) per pay period payroll deduction

One-time payroll deduction gift

Questions - reach out to

This program is funded by employee donations and its intended use is for employees who find themselves in an emergency situation that could not have been anticipated or avoided by good advance planning or appropriate monetary planning.

I wish to participate by contributing:

$ through payroll deduction (ONE-TIME)

$ per pay period for one year (suggested $2/pay period)

$ one-time check or cash Make checks payable to: HCMH Foundation

Please complete the information below:

Name:

Employee #:

Dept. Name:

Date:

Thank you!

Please return form to the HR Office/Mailbox

Questions? Contact Director of Community Development at 515-332-7626.

AUXILIARY CAREBAGS

TheHCMHAuxiliaryCareBagsprojectprovides thoughtfullyassembledcarepackagesforindividuals undergoingtreatmentforseriousandlife-threatening illnesses suchascancerandothercriticalconditions.

Eachbagisfilledwithcomfortitemstoliftspiritsand easethetreatmentjourney.

WHYITMATTERS

Acarebagmayseemsmall,butitcanofferamomentofwarmth,relief, andencouragementtosomeonegoingthroughoneofthehardesttimes intheirlife Withyourhelp,wecanletthemknowtheyareseen, supported,andnotalone.

GETINVOLVED

We’dloveyoursupport!Toarrangeadonationdrop-offortocontribute financiallytotheHCMHAuxiliaryCareBags,pleasecontact:

HCMHcarebags@gmail.com

515-332-2492

NOMINATESOMEONEFORACAREBAG

Ifyouknowofsomeonecurrentlyundergoingtreatment-call 515-332-2492withthepersonsname,addressanddisease

ITEMSNEEDED

Chapstick

Kleenex(travelpacks)

SoftBlankets/Quilts

ReusableWater

Bottles

CozySocks

UnscentedLotion

ActivityBooks (crossword,sudoku, etc.)

Books

HardCandy/Dry

MouthLozenges

Hats/Beanies

HandSanitizer

MonetaryDonations (usedtopurchase itemsorgiftcards)

ChecksPayable:

2024 2025

EMPLOYEE APPRECIATION PICNIC

Join us for our employee appreciation picnic taking place at Taft Park on August 19 from 4:30PM to 7PM. There will be grilled food, drink and a dessert available for you and your family free of charge th BLS Renewal

TUESDAY - AUGUST 19TH - 4:30PM TO 7PM

Ready CNA PROGRAM

Our Certified Nursing Assistant (CNA) Training Program is the perfect opportunity to begin working in healthcare with no prior experience required. Get hands-on training, learn valuable skills, and start earning in a matter of weeks.

The Certified Nurse Aide Training Program prepares individuals to become certified nursing assistants (CNAs) through a comprehensive education and clinical training program. Trainees will learn to provide basic nursing care under the supervision of licensed nursing staff while gaining hands-on experience in a long-term care setting.

The course requires the student to complete a 75 hour course with 40 hours of classroom, 15 lab hours, perform 30 hours in a clinical setting, and successfully demonstrate patient/resident care skills. Satisfactory completion of the course provides eligibility to take the written examination for State certification as a certified nursing assistant.

If you’re compassionate, dependable, and ready to make a difference, this is your chance to take the first step into a meaningful career.

Lifetime Coffee Club Membership

$200.00

- Free Coffee for Life

you may refill with any mug, any size -Free HCMH Mug

you may take to Humboldt Engravings to get your ,or their, name etched on it for free!

-Name On The Lifetime Coffee Club Sign recognizing you for your donation to the HCMH Auxiliary

Teammate Of The Moment

Aileen Lechuga

Alannah Jacobson

Alexis Hill

Alondra Valdez

Brianna Jenson

Cathy Stalzer

Cindy Stanberg

Cynthia Loftus

Destiny Heath

Diana Thompson*

Hannah Quintus

Jasa Hankey

Jennifer Green*

Jill Eekhoff

Jill Schiltz

Joey Nino

John Canavan

Jon Naaf

Jordan Erie

Josh Dent

Kayla Brandt

Lisa Willard

Lori Habben

Lyndsay Nolting

Macenzie Leffler*

Megan Foth

Mercedes Thompson

Raegan Gant

Russ Hoefer

Rylie Donahe

Tanner Anderson

Teresa Beisell

Vicki Nilles

Wendy Bormann

Whitney Anderson

* means number of additional mentions that teammate received in that month

Please note: August Teammate of the Moment and HCMH shout outs will be sent out next week - I apologize for the delay.

AUGUST ANNIVERSARIES

David Knight, 21 Years

Stacy Willard, 19 Years

Scottie Vollrath, 10 Years

Cara Hauser, 9 Years

Teresa Reinig-Olesch, 9 Years

Kaitlyn Langel, 8 Years

Tamela Kuehnast, 8 Years

Allison North, 7 Years

Laura Lange, 7 Years

Lindsey Chardoulias, 7 Years

Paula Myers, 6 Years

Constance Stewart-Ellis, 5 Years

Linda Brawdy, 5 Years

Bridget Yetmar, 5 Years

Maribeth Shiflett, 4 Years

Brooke Bleil, 4 Years

Lyndsay Nolting, 4 Years

Brienne Berte, 3 Years

Jennifer Collins, 3 Years

Taylor Banwart, 2 Years

Samantha Baardson, 2 Years

Joseph Nino, 2 Years

Sheanelle Rose, 2 Years

Megan Douglas, 1 Year

Katie Kuker, 1 Year

Cara Nielsen, 1 Year

Kylie Selk, 1 Year

Aileen Lechuga, 1 Year

Kylie Struck, 1 Year

Allie Tendal, 1 Year

Kyle Jones, 1 Year

Jamie Johnston, 1 Year

All-Star Cards NEW! All-Star Cards

What are “All-Star Cards”? These cards have had many names over the years but the principle of them remain the same

This is a recognition and reward program designed for employees to give praise when another employee goes above and beyond our Key Service Behaviors (KSBs) and Values. Please make sure to fill it out with the specific occurrence you noticed.

Example: “I observed [name of teammate] yesterday walking a patient to their car in the rain with an umbrella”.

Fill out when you observe an employee going above the standards set with our Key Service Behaviors and Values.

DO give specific examples – no generalized statements please DO fill out completely: including first and last name and department.

DO NOT take advantage of this tool - it’s specifically created to give people recognition for going ABOVE and BEYOND their daily duties not what is already expected of them.

Once filled out, place in our recognition boxes, Alison Angstrom’s mailbox, or slide under her office door.

YOU ASKED, WE LISTENED! New “tear away” feature so you can keep your card after you’ve used the $2 value.

August 1 : Tenderloin/Cooks Choice st

August 2 : Hamburger/Hot Dog nd

August 3 : Pot Roast/Smothered Chicken rd

August 4 : Taco Bar/Chicken Fried Steak

August 5 : Hummus Toast/Breaded Chicken Thigh

August 6 : Ham and Cheese Sandwiches/Cooks Choice

August 7 : Pork Burger/Shrimp Elote Burrito

August 8 : Sub Sandwich/Swiss Steak

August 9 : Ribs/Drumsticks

August 10 : Honey BBQ Meatloaf/Baked Cod

August 11 : Cooks Choice/Teriyaki Chicken

August 12 : Chicken Panzanella Salad/Chicken Sandwich

August 13 : State Fair Food Day

August 14 : Meatloaf/Chicken Kiev th

August 15 : Nashville Hot Chicken/Pork Chop with Mushroom Sauce th

August 16 : Breaded Cod/Cornflake Chicken

August 17 : Ham Balls/Beef Stroganoff

August 18 : Blackened Shrimp Caesar Salad/Beef and Broccoli

August 20 : Caprese Chicken/Cooks Choice

August 21 : BBQ Day st

August 22 : Chicken Cordon Bleu/Breaded Tilapia nd

August 23 : BBQ Beef/Oven Fried Chicken Thigh rd

August 24 : Vegetable Lasagna/Pork Tenderloin th

August 25 : Thai Chicken Lettuce Wraps/Pulled Pork

August 26 : Chicken Strips/Pork Paprika th

August 27 : Philly Quesadillas/Salmon th

August 28 : Garlic Shrimp/Chicken Alfredo th

August 29 : Baked Potato Bar th

August 30 : Hamburger/Hot Dog

August 31 : Pot Roast/Smothered Chicken

A U G U S T M E N U

H

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