Provider Spotlight: Dr. Leyk Programs/Department Updates
HCMH Teammates: New Teammate Spotlight
Employee EAP Options
Current Available Positions Calendar of Events
Shout Outs/Anniversaries
HCMH Café Menu
Healthy Plate Meals
Mission “Save The Baby Duck” is a success!
Dietician's Corner
Follow: @TheBalancedEatingRD
BLACK-EYED PEA & CORN SALSA
Featuring: Amanda Thul, RD, LD
Registered Dietitian, Amanda Thul, recently brought nutrition education to life by preparing a healthy salsa recipe alongside a patient demonstrating how simple, whole ingredients can support better health
Together, Amanda and the patient made a vibrant Black-Eyed Pea & Corn Salsa, learning kitchen basics like chopping vegetables and herbs while also discussing the role of fiber in a balanced diet. They explored how fiber found in ingredients like beans, corn, and tomatoes supports digestion, helps regulate blood sugar, and keeps you feeling full longer
Amanda emphasized how the salsa could be more than just a side dish. “It’s easy to turn this into a balanced snack or light meal,” she said. “Try pairing it with whole grain chips, serving it over grilled chicken, or spooning it onto avocado toast”
BLACK-EYED PEA & CORN SALSA
1 (15-ounce) can yellow whole kernel corn, drained
1 (15-ounce) can black-eyed peas , drained and rinsed
1 cup chopped red onion
2 cups seeded and chopped Roma tomato
¼ cup fresh chopped cilantro
¼ cup lime juice
½ teaspoon cumin
2 tablespoons olive oil
Mix all ingredients together and enjoy!
I’d love to help you weed through the nutrition pseudoscience and get to the answer
Reach me at the hospital at 515-332-7608.
Diabetes Support Group
Session Topics and Dates:
Wednesday, August 13th
Let’s talk medication.
Wednesday, November 12th
Skip the fad diets - let’s focus on a maintainable lifestyle.
There is no cost to attend these sessions.
All sessions will be on the 1st floor of HCMH in the Executive Conference Room from 11AM-12PM.
The overall focus of these sessions are to get facts and provide support for people living with Diabetes and trying to Prevent Type 2 Diabetes. Questions, contact Jen DeWinter at 515-332-7643.
Wellness Challenge update
August Wellness Challenge
Do you remember BOOK IT reading challenges?
HCMH is bringing back the BOOK IT Reading Challenge
Print off this page to track your reading minutes. For every 30 minutes you read, color in one of the stars below. If you complete 150 minutes of reading in the month of August you will get a free piece of pizza. When you complete this challenge please send an email to Jen DeWinter at jenniferd2@humboldthospital.org.
Victor Bycroft
Safety Committee
"YOU CARE FOR THEM, WE CARE FOR YOU!"
Heather MacLeod
David Knight
Ashley Shillington
Alison Angstrom
Tanya List
Jordan Erie
By following these tips, you can help ensure that your child's backpack is both safe and comfortable for school.
Choose the Right Backpack:
Select a backpack that is appropriately sized for the child's age and size It should not be wider or longer than the child's torso and should sit 2 inches below the shoulder blades to waist level
Lighten the Load:
Ensure the backpack itself is lightweight A good guideline is that the backpack should not exceed 10% of the child's body weight when packed
Organize the Contents:
Use compartments to distribute weight evenly Heavier items should be placed closer to the child's back, and sharp or bulky objects should be packed away from the back
Adjust the Straps:
The shoulder straps should be padded and adjustable to ensure a snug fit Both shoulder straps should be used to distribute weight evenly across the back
Use Additional Features:
Waist straps or a hip belt can help transfer some of the weight to the hips and reduce strain on the back
Pack Smart:
Encourage your child to only carry what is necessary for the day to reduce the weight of the backpack
Lift and Wear Properly:
Teach your child to bend at the knees and use both hands when lifting the backpack onto their shoulders They should avoid twisting while lifting
Check Regularly:
Periodically check the backpack to ensure it's not causing any discomfort or pain. Adjust straps as needed to maintain a comfortable fit
Encourage Proper Use:
Remind your child to use both shoulder straps and not sling the backpack over one shoulder, which can strain muscles.
Seek Help When Needed:
If your child complains of persistent pain or discomfort related to carrying the backpack, consult with a healthcare professional.
Mental Healthminute
What to Say (and Not Say) to Someone Who’s Struggling
When someone opens up about their mental health, it can feel like a delicate moment You want to be supportive but you may not be sure what to say The truth is, your words don’t need to be perfect What matters most is that you’re present and compassionate
Here are some helpful phrases to say - and a few to avoid:
Supportive Things to Say
“That sounds really hard I’m glad you told me”
Acknowledges their experience and builds trust
“I’m here for you You don’t have to go through this alone”
Reinforces your support and reduces isolation.
“Would it help to talk to someone? I can help you find support.”
Gently encourages professional help without pressure.
“Is there anything you need right now?”
Offers immediate, tangible support.
Things to Avoid (Even If Well-Meaning)
“Just think positive.”
Minimizes their experience and oversimplifies complex emotions.
“Other people have it worse.”
Comparison doesn’t heal. Struggles are valid, no matter their size.
“You don’t seem like someone with depression/anxiety.”
Mental health challenges don’t always look the way we expect.
“Let me know if you need anything”
While well-intentioned, it puts the burden on them Instead, offer something specific
You don’t have to be a therapist to support someone. Small acts of kindness—listening without judgment, checking in regularly, and showing you care—can make a big difference. If you're ever unsure what to say, just start with: “I'm here.”
Mental Health Reminder: You don’t have to be in crisis to seek support. You just have to be willing to start.
OUR TEAM
Laurie Dobrinich (Telehealth Services)
Anthony Wubben
Megan Douglas
Brittany Allen
Nicole Lee MSN, ARNP, FNP-BC, PMHNP-BC (Med. Management)
Emily Anderson
Allie Wirtz
Candace Trenary
August 2025
HCMH Outpatient Clinic and UnityPoint Clinic Specialty Provider Schedules
All Day - Ben Becker
-ISH Orthopedics
All Day - Trinity Heart Center
-UPH Cardiology
All Day - Michele Koerner
-ISH Podiatry
All Day - Starr Banwell**
-ASI/ Beltone
PM - Allergy Injections
This schedule is subject to change **Denotes a change
All Day - Dr Wellendorf
- Wellendorf ENT
All Day - Dr. Adams
-HCMH Gastro
All Day - Starr Banwell -ASI/ Beltone -1p-4p
UnityPoint Humboldt
Jamey Gregersen UPH Berryhill Center
Dr Croo
-Surgery ONLY
UnityPoint Humboldt UnityPoint
Jamey Gregersen UPH Berryhill Center
All Day - Ben Becker
-ISH Orthopedics
All Day - Trinity Heart Center
-UPH Cardiology
Grant Wilson
UPC Orthopedics
All Day - Michele Koerner
-ISH Podiatry
PM - Allergy Injections -3p-4p
Grant Wilson UPC Orthopedics
UnityPoint Humboldt
Sara Moeller UPC Dermatology
All Day - Dr Adams/ Amy Faga
-HCMH Gastro
PM - Dr Leyk**
- HCMH Podiatry
All Day - Starr Banwell -ASI/ Beltone
All Day - Lacy Halsrud -UPC OB/GYN PM - Dr. Tofilon - Mcfarland Hematology/Oncology
Jamey Gregersen UPH Berryhill Center
All Day - Michele Koerner
-ISH Podiatry
All Day - Dr. Olsen
-HCMH Urology
PM - Allergy Injections
-1p-4p
UnityPoint Humboldt
Grant Wilson
UPC Orthopedics
AM - Dr Li
-ISH Orthopedics
All Day - Dr. Adams
-HCMH Gastro
UnityPoint Humboldt
Sara Moeller
UPC Dermatology
All Day - Starr Banwell -ASI/ Beltone
All Day - Lacy Halsrud -UPC OB/GYN
All Day - Dr Wellendorf -Wellendorf ENT
AM - Dr Riva - McFarland Endocrinology
AM - Dr Hartman
- HCMH Podiatry
Dr. Worple -Surgery ONLY
22
Dr Croo
-Surgery ONLY
PM - Allergy Injections -3p-4p
All Day - Dr Adams/ Amy Faga
-HCMH Gastro
PM - Dr. Leyk**
- HCMH Podiatry
All Day - Starr BanwellASI/ Beltone All DayLacy Halsrud -UPC
OB/GYN PM - Dr. Tofilon -
Jamey Gregersen UPH Berryhill Center
Grant Wilson UPC Orthopedics
In an effort to provide specialized health care locally, HCMH offers patient access to many traveling healthcare providers. Many of the tests and procedures ordered by these providers can be done right here in Humboldt for your convenience
Dan Olsen, DO Urology 515-332-7615 To Schedule - humboldthospital.org
Tracey Wellendorf, MD Ear, Nose, Throat
Starr Banwell, HIS Audiology/Hearing
Kenneth Adams, DO AmyFaga,MSN, ARNP,FNP-C
Gastroenterology
Gastroenterology
BenBecker, MSMSc,PA-C
Emile Li, MD
SarahTofilon,MD
MicheleKoerner, ARNP Nail Care Hematology & Oncology Endocrinology
Madison Leyk, DPM
Mark Hartman, DPM, FACFAS
Hugo Rivadeneyra,MD
Lacy Halsrud, ARNP OB/GYN
Ericha Worple, DO
Darren Croo, MD
Measles (MMR) Vaccine
According to CDC data, receiving two doses of the MMR vaccine provides the highest level of protection, at 97% effectiveness. Even if only one dose is received, protection is still extremely high, at 93% effectiveness.
Public Health is hosting immunization clinics for Tdap and Meningitis - required for students entering 7th, and 12th grade.
If parents are not sure whether their child is up to date, they can call our office 515-3322492 to verify and schedule if needed.
Appointments are required to ensure we have enough vaccine supply.
To Schedule Call: 515-332-2492
Public Health is located at: 1000 15th St. N. Humboldt
THURSDAY June 12 : 1PM – 4PM th THURSDAY July 10 : 1PM – 4PM th TUESDAY August 19 : 1PM – 4PM th THURSDAY August 21 : 1PM – 4PM st TUESDAY August 26 : 1PM – 4PM th
MEASLES
INITIAL SYMPTOMS
(7-21 days post exposure)
High Fever
Cough/Runny Nose
Red Eyes
RASH
(3-5 days after fever onset)
Small bluish spots surrounded by red region on the inside of cheek
A red blotchy rash begins on the face at the hairline and progresses downward/outward toward hands & feet
TRAVEL
(21 days before onset)
Have you traveled anywhere in the last 21 days where measles cases have been reported?
MMR VACCINATION
The best way to prevent measles is to get the MMR vaccine.
WHAT TO DO IF YOU THINK YOU MIGHT HAVE MEASLES
Call your healthcare provider and tell them you may have measles. They will give you instructions on how to be seen safely. You should NOT sit in the waiting room or come through the main entrance because if you do have measles anyone in that area who is not vaccinated (like babies) will get sick. Stay home until you see your health care provider.
If you have questions about measles, call Public Health at 515-332-2492
Enhancing a culture of safety is a priority for HCMH. This new program will highlight opportunities for improvement in the delivery of patient care and place a positive connotation to reporting and investigating “near misses”.
A “Good Catch” is the recognition of an event that could have been harmful to a patient, but was prevented.
NEARMISSEXAMPLES
CAUTION: WET FLOOR!
An employee notes that the hallway floors have just been mopped, but there is no wet floor sign They locate one and place it in the hallway.
LAB TEST
An employee notices ink smears on the label of a specimen, making it difficult to read She replaces it with a legible label before sending it to the lab
RESPONSE TO A GOOD CATCH
CATCH GO D PROGRAM
MEDICINE INFO
A nurse is preparing to administer an injection, but prior to administration, sees that the medication has expire
PRIVACY CONCERN
A set of EKG strips with a patient’s private information is lying on a worktable An employee spots and conceals it before harm occurs
Events that are classified as “near misses” may not routinely be reported because of time restraints and the belief that they are not of value when, in fact, they are opportunities to learn, implement safer practices, and celebrate
All “Good Catches” or “Near Misses” should be reported in QSTATIM ashleys@humboldthospital.org
QSTATIM reminder
Here is a reminder of a few things to report in QSTATIM...
ADMISSIONS
Report in QSTATIM if you have a patient leave AMA (Against Medical Advice)
EMPLOYEE
INJURY
Report in QSTATIM if an employee is injured while working.
MEDICATION
Medication incident (not following the 5 right). Right patient, time, dose, medication, or route.
SERVICE RECOVERY
If you utilized service recovery - make sure to report in QSTATIM..
FALLS
Report in QSTATIM if you witness a patient, visitor, or employee fall.
I.V. TUBES
Report in QSTATIM if IV infiltrates, PICC not flushing properly.
PATIENT INJURY
Report in QSTATIM if a patient/tenant is injured.
Reminder your password in QSTATIM expires 360 days from the last time you have logged in.
Phishing emails are among the most common methods used by cybercriminals to gain unauthorized access to sensitive information.
Here are some essential tips on how to spot phishing emails:
1Check the sender's email address carefully for any discrepancies or irregularities If you have spotted the Red banner on the top of the email make sure this is a sender you are aware of
2 Look out for urgent or threatening language that pressures you to take immediate action Does it give you fear or try to force you into open the attachments or files?
3 Avoid clicking on suspicious links or attachments, especially from unknown or unexpected sources
4. Verify the legitimacy of requests for personal or confidential information by contacting the sender directly through a trusted channel.
5 Pay attention to spelling and grammar mistakes, as these can often indicate a phishing attempt
By staying vigilant and following these guidelines, you can help protect yourself and our organization from falling victim to phishing scams.
Reporting suspicious emails is a critical step in our efforts to combat phishing attacks effectively. If you receive an email that seems suspicious or requests sensitive information, please report it immediately to our IT team via the Phish alert button in your email. This looks like this.
By promptly reporting phishing attempts, you help us identify and neutralize potential threats before they can cause harm to our organization
Remember, cybersecurity is a shared responsibility, and your vigilance plays a vital role in safeguarding our Hospital Network/data
Interpreter Services
We are excited to announce that we now have an in-house interpreter available for our Spanish-speaking patients and guests! Liliana Lechuga is here to assist with those needs.
She can be reached by calling (515) 332-4200 (extension 425) or via Teams Messenger. Please don’t hesitate to reach out for support!
NOW AVAIL
Scheduling
Call: 515-332-4200 (ext 425) OR Teams Message: Liliana Lechuga
Did you know you might be able to get your infusion treatments right here at home? If you're currently traveling out of the area for infusions, you may not have to. Our local infusion center at HCMH offers the same high-quality care closer to the comfort of your own community. Next time you see your provider, ask the question that could save you time, stress, and miles on the road: “Can I Get That Done in Humboldt?”
Remicade/Entyvio (for ulcerative colitis and Crohn’s)
Blood Transfusions
Hydration
Remicade
IV antibiotics infusion series
Aranesp/Neupogen
Nucala (Eosinophilic asthma)
Immune Globulin or IVIG
Injections
Port Flushes
PICC Dressing changes
Lab draws thru Ports and PICCS
Catheter Changes
Dressing Changes
Suture/Staple Removal
HCMH Team Updates Congratulations!
Please join us in congratulating Stacy Willard on winning the “Care Initiatives New Director of Nursing (DON)” Scholarship. This scholarship is for DONs working in long-term care and is made possible by Care Initiatives 5 other people were awarded this scholarship
Also join us in congratulation Kassie Wyatt on winning an IHCA Member Employee Scholarship. This is a $1,500 scholarship for IHCA member organization employees pursuing a nursing, health care administration or physcial or occupational therapy training program.
The HCMH Lab Team would like to introduce their newest addition: Zoey Shiflett born July 14th.
Zoey is the daughter of Maribeth Shiflett (HCMH team member) and Ethan Shiflett.
Congratulations to you and your family!
Thank
A big thank you to all the employees who represented HCMH in the 4th of July parade last month!
Your energy, enthusiasm, and dedication to our community made us proud We appreciate you spending part of your holiday with us!
Long Term Care
We wrapped up June with some wonderful events! Nokomis Woodworking generously donated supplies and helped our residents build birdhouses Clyde even made the Humboldt Independent for his craftsmanship! The last Saturday of the month featured a fantastic car show, thanks to Ross Newton, and on July 12th, the talented dancers from CDTA gave a delightful performance. The kids were amazing, and our residents loved every minute!
the HCMH way
Duckling Rescue at HCMH: Teamwork Saves the Day
A routine day at Humboldt County Memorial Hospital (HCMH) turned into a heartwarming rescue mission when a family of ducks wandered into a precarious situation in the hospital parking lot.
Courtney Palmer, Director of Cardiopulmonary Services, spotted a mother duck and her ducklings making their way across the lot from her office window on the second floor. Concerned for their safety, she alerted Chief Nursing Officer Victor Bycroft, who had successfully helped guide a duck family to safety in a similar situation last year
Bycroft rushed outside and quickly noticed the mother duck pacing nervously near a storm drain. Upon closer inspection, he realized one of her ducklings had fallen through the grate. The drain was located near a parked car, but by chance, the vehicle belonged to UPC employee Brittany Peters Bycroft was able to contact her immediately, and she quickly moved her car to allow access to the grate
As Bycroft began working to remove the heavy cover, Dallas Clark noticed the commotion and offered a helping hand Together, they lifted the grate, and Clark climbed into the storm drain to safely retrieve the stranded duckling.
Thanks to the quick thinking and teamwork of HCMH staff, the duckling was reunited with its family and the group safely continued their journey another reminder that compassion and community spirit are alive and well at HCMH.
In group picture: Victor Bycroft, Dallas Clark, Marsha Habben and Brittney Peters
New Team Member update
Rachael Woods
Universal Working
Why Did You Choose To Work At HCMH? I grew up around being in and out of nursing homes. Nana does hair here and I became to know the residents and grew close to them.
What Excited You Most About Working at HCMH? The fact that I already knew some of the residents. What Does “Company Culture” Mean To You? Respect and communication.
Megan Landolt
Dietary
What Excited You The Most About Working At HCMH? The welcoming staff. Why Did You Choose To Work Here? Good staff and I heard great things about the work environment. What Is A Fun Fact Most People Don’t Know About You? I like to fish.
Chris Weiland
Ambulance Driver
Why Did You Choose To Work At HCMH? Small town. What Excited You The Most About Working At HCMH? Getting to feel like I have a sense of purpose after retiring from law enforcement. What Does “Company Culture” Mean To You? Having a culture where people actually work together instead of opposing one another.
Sarah Cummins EMT
What Excited You The Most About Working At HCMH? Being able to help and be part of a new community. Do You Have A Favorite Quote? “Together we’ll see both sunlight and storms, they’re equally sacred to us.”
Shari Good
HIM/Coding (Business Office)
Why Did You Choose To Work At HCMH? A friend asked me if I would like to work there and she is always positive about her job so I said yes!
What Excited You The Most About Working At HCMH? Meeting new people and doing a job that I love.
What Does “Company Culture” Mean To You? Culture is the backbone to the success of the facility. Everyone knows what is expected and follows that.
Hallie MacLeod
Dietary Aide (Springvale Independent Living)
Why Did You Choose To Work At HCMH? It is a great work environment!
What Excited You The Most About Working At HCMH? The positive attitudes of the other workers
What Does “Company Culture” Mean To You? Being a positive role model and friend to your coworkers
What Is A Fun Fact Most People Don’t Know About You? I play guitar.
We have outdoor eating/break areas available to all staff? You can find shaded areas with table and chairs outside the giftshop, and outside the café we have picnic tables (generously donated by the HCMH Auxiliary).
Paid Time Off update
WHAT’S NEW:
Increased PTO Bank: Full-time and part-time employees can now accrue up to 360 hours of PTO in their PTO bank
Part-time employees will now accrue PTO at the same rate as full-time employees:
0–4.99 years of service: 8.55% (example below)
5–9.99 years of service: 10.68%
10+ years of service: 12.82%
Early Use of PTO for Specific Closures: Employees (FT and PT) may use accrued PTO during their first 90 days if their department is closed due to a holiday or inclement weather (Note: The 90-day service requirement still applies for all other PTO usage)
PTO Accrual Based on Hours Worked: PTO accrues based on hours worked, up to 80 hours worked per pay period.
EXAMPLES:
A full-time employee (with less than 5 years of service) who works five, 8-hour shifts per week (40 hours/week) would accrue 6.84 hours of PTO per pay period. This is 177 hours annually (assuming hours worked each week are the same all year) OR 4.45 weeks of vacation a year!
A part-time employee (with 7 years of service) who works three, 8-hour shifts per week (24 hours/week) would accrue 512 hours of PTO per pay period This is 133 hours annually (assuming hours worked each week are the same all year) OR 55 weeks of vacation a year!
A full-time employee (with 11 years of service) who works three, 12-hour shifts per week (36 hours/week) would accrue 9.23 hours of PTO per pay period. This is 240 hours annually (assuming hours worked each week are the same all year) OR 6.67 weeks of vacation a year!
WHY THIS MATTERS:
Each year administration carefully reviews your feedback through the employee engagement survey. Thanks to your input we’ve made several enhancements to our PTO Policy These updates are designed to give you more flexibility and support in managing your time, both at work and in your personal life.
The Employee Assistance Program (EAP) provides free, confidential and short-term counseling to employees or family members as part of their HCMH benefits.
As an employee of HCMH you are urged to use this confidential consultation program This program provides evaluations, counseling and referral of employees and eligible family members.
We will provide a maximum of one (1) evaluation session and three (3) counseling sessions at the expense of HCMH. When a referral is necessary and appropriate to another discipline or care provider for ongoing therapy, chargers for that professional consultation and/or service is the responsibility of the employee.
Voluntary acceptance of a treatment program will not be a valid reason for continued poor job performance. It will not result in any special regulations, privileges, or exemptions regarding job performance or requirements.
Please Note: Symetra offers an additional EAP Program (on top of HCMH’s already existing one). These services include confidential counseling, financial information and resources, and legal support. This is available to ALL HCMH employees (including full-time, part-time, and PRN). Please reach out to Human Resources for more information/details on EAP.
HCMH TUITION REIMBURSEMENT PROGRAM
WHY?
We’re here to help you grow! HCMH offers tuition reimbursement for classes, degrees, or certifications that help you build your career and boost your job performance
WHO’S ELIGIBLE?
Full-time employees (36-40 hours/week)
Part-time employees (at least 48 hours/pay period)
Must have worked at HCMH for 6 continuous months
READY TO APPLY?
Reach out to Diane with Human Resources at dianel@humboldthospital.org to learn more or to request an application.
DETAILS
What’s Covered?
Courses must relate to your current role or future opportunities at HCMH and must be preapproved
Reimbursement
Amounts:
Full-Time Employees Up to $1,000/semester Up to $2,000/year
Part-Time Employees Up to $500/semester Up to $1,000/year
Questions?
Reach out to Diane in HR to find out more about this program, 515-332-4200 ext.118
OUR PROMISE
You are ALWAYS our priority; the center of our hearts, minds and actions.
Everyone on our care team promises to ALWAYS...
Provide exceptional care by exceeding your expectations
Respect and honor your choices
Reduce your fears and anxieties
Clearly address your concerns
We are privileged to be the dedicated partner in your health and wellness journey
Please Note: Every employee is expected to memorize our promise and be able to recite this with your teammates at Huddle.
OUR VALUES
RESPECT
We will honor others opinions, even if different than our.
We will think of others first
We will listen, acknowledge and be considerate
We are all equal COMPASSION
We will show genuine kindness and concern.
We will be an advocate for our patients and staff.
We will follow the “Golden Rule”
We will show empathy, and be considerate
We honor mind body and spirit
OWNERSHIP
We will be committed, dedicated and loyal.
We will have pride, take initiative and have vision.
We will work with passion and purpose.
We will take personal responsibility to do what is right
INTEGRITY
We will do what is right - even when nobody is watching.
We will tell the truth
We will have courage to uphold our values
We are responsible in how we use our resources
TEAMWORK
We will work hard for our patients and each other.
We will have a winning attitude
We will set differences aside
We will put our patients first
We will work together for common goals
the HCMH way
I agree to deliver our Promise to create exceptional experiences by demonstrating the following behaviors -ALWAYS.
Key Team Behaviors
As a teammate of HCMH, I understand that I will...
Avoid negative conversations with my teammates
Take any concerns I cannot manage myself to my Leader
Verbalize appreciation for positive behavior to my teammates
“Tap my badge” to indicate behavior that does not meet our Culture standards
Be open to accepting feedback
Follow department specific action plans
In each interaction ask, “What can I do better?”
Set teammates up for success by anticipating/accommodating teammate needs
Follow the KSBs with my teammates
Key Service Behaviors
COMMUNICATES WITH COMPASSION & CLARITY
Practices active listening skills
Utilizes AIDET communication tool
Expresses key terms at key times
Manages up, while assessing and managing expectations
DEMONSTRATES PROFESSIONALISM AND PRIDE
Greets and initiates conversation using the 10/5 rule with a warm smile, positive tone, and demeanor
Maintains a clean, safe, private, comfortable, and quiet healing environment
RESPONDS WITH TIMELY CONFIDENCE
Responds to concerns with HEART (Service recovery)
Takes action in the “No Pass Zone”
Demonstrates the “No Point Policy”
Purposefully rounds on patients and team members to manage their expectations
HCMH has been recognized three years in a row by the Des Moines Register as a top workplace.
Check out the list of current openings and join our team here at HCMH!
Current Full Time Positions:
Registered Nurse/LPN
ER Receptionist
CNA - Day Shift in LTC
Registered Nurse/ER
CRNA - Surgical Anesthesia
Chief Financial Officer (CFO)
Speech Therapist
Sonographer Cardiovascular
For
Current Part-Time Positions:
Ambulance Driver
ALS Transport Provider
EMT
ER Receptionist (PRN)
CNA - Day Shifts in LTC
www.humboldthospital.org/employee
HCMH Clothing Store (online)
If you are looking for options to purchase HCMH gear outside of Genevieve's Gift Shop - we have two online stores available each with different options. Please note that dress code still applies (hoodies are not allowed to be worn to work).
Go to: www.humboldthospital.org/employee to view the two online store options.
Maintenance Requests
All maintenance requests need to be submitted to your leader. Each leader has access to our new maintenance request program called, “MaintainX” If you notice something like a leaky faucet, broken door, etc please inform your leader so they can submit a request
IT Help
Having trouble with your HCMH computer, printer, keyboard, email access, time clock, CPSI or Wifi?
Send an email to help@wintechnology.com
There are numerous opportunities to experience the joy of giving to the Humboldt County Memorial Hospital Foundation.
The HCMH Foundation is a non-profit 501(c)3 tax deductible corporation, formed in 1990 by a group of caring citizens.
Gifts donated through the Foundation are used to help replace aging equipment and facilities with state of the art medical technology, and to subsidize important health care programs and services for HCMH and Humboldt County.
Due to the high demand of our bus we are currently raising funds for a second form of transportation for our patients and residents.
Are you looking to help out your fellow employees in times of need and hardship? This is an easy way to help out those people in need. The REACH Program has granted over $6,000 in employee aid over the last 5 years, but we cannot do that without your help.
What is REACH and how does it work?
The REACH Program is a financial assistance program sponsored by the HCMH Foundation. The purpose of the REACH Program is to make funds available to HCMH employees in times of unusual need
To make it work, we ask employees to consider a small gift (suggested amount $2/pay period or $52/year) which is placed into a fund, strictly for employee aid
Confidential applications will be accepted from eligible employees (full or part-time employees who have been employed for at least 12 months) who find themselves in unexpected circumstances and in need of financial assistance A committee reviews the applications for appropriateness of need and grants are made based on that information
Criteria for application and approval
Donations are purely voluntary and making, or not making, a contribution does not affect one’s chances of receiving a grant
Requests to the REACH Program may be submitted as the situation or need warrants Maximum allowable award is $500 with a lifetime cap at $5,000
Criteria considered in evaluating includes:
Unexpected occurrence or specific situation that significantly impacts the personal life of the employee, as well as seriously affecting the ability of the employee to work effectively
Health problems, which result in a depletion of personal PTO and excessive medical bills
Loss of family income
An occurrence that could have been anticipated or avoided by good advance planning or appropriate money management.
Frequency of application.
How are funds distributed?
The HCMH Foundation will make payments directly to the appropriate provider of service, not to the applicant
For example, if help was needed by paying the utility bill the Foundation would write a check directly to the utility company.
How can I contribute?
Contributions can be made in a number of ways:
A one-time check or cash
$2 (suggested) per pay period payroll deduction
One-time payroll deduction gift
Questions - reach out to
This program is funded by employee donations and its intended use is for employees who find themselves in an emergency situation that could not have been anticipated or avoided by good advance planning or appropriate monetary planning.
I wish to participate by contributing:
$ through payroll deduction (ONE-TIME)
$ per pay period for one year (suggested $2/pay period)
$ one-time check or cash Make checks payable to: HCMH Foundation
Please complete the information below:
Name:
Employee #:
Dept. Name:
Date:
Thank you!
Please return form to the HR Office/Mailbox
Questions? Contact Director of Community Development at 515-332-7626.
Join us for our employee appreciation picnic taking place at Taft Park on August 19 from 4:30PM to 7PM. There will be grilled food, drink and a dessert available for you and your family free of charge th BLS Renewal
TUESDAY - AUGUST 19TH - 4:30PM TO 7PM
Ready CNA PROGRAM
Our Certified Nursing Assistant (CNA) Training Program is the perfect opportunity to begin working in healthcare with no prior experience required. Get hands-on training, learn valuable skills, and start earning in a matter of weeks.
The Certified Nurse Aide Training Program prepares individuals to become certified nursing assistants (CNAs) through a comprehensive education and clinical training program. Trainees will learn to provide basic nursing care under the supervision of licensed nursing staff while gaining hands-on experience in a long-term care setting.
The course requires the student to complete a 75 hour course with 40 hours of classroom, 15 lab hours, perform 30 hours in a clinical setting, and successfully demonstrate patient/resident care skills. Satisfactory completion of the course provides eligibility to take the written examination for State certification as a certified nursing assistant.
If you’re compassionate, dependable, and ready to make a difference, this is your chance to take the first step into a meaningful career.
Lifetime Coffee Club Membership
$200.00
- Free Coffee for Life
you may refill with any mug, any size -Free HCMH Mug
you may take to Humboldt Engravings to get your ,or their, name etched on it for free!
-Name On The Lifetime Coffee Club Sign recognizing you for your donation to the HCMH Auxiliary
Teammate Of The Moment
Aileen Lechuga
Alannah Jacobson
Alexis Hill
Alondra Valdez
Brianna Jenson
Cathy Stalzer
Cindy Stanberg
Cynthia Loftus
Destiny Heath
Diana Thompson*
Hannah Quintus
Jasa Hankey
Jennifer Green*
Jill Eekhoff
Jill Schiltz
Joey Nino
John Canavan
Jon Naaf
Jordan Erie
Josh Dent
Kayla Brandt
Lisa Willard
Lori Habben
Lyndsay Nolting
Macenzie Leffler*
Megan Foth
Mercedes Thompson
Raegan Gant
Russ Hoefer
Rylie Donahe
Tanner Anderson
Teresa Beisell
Vicki Nilles
Wendy Bormann
Whitney Anderson
* means number of additional mentions that teammate received in that month
Please note: August Teammate of the Moment and HCMH shout outs will be sent out next week - I apologize for the delay.
AUGUST ANNIVERSARIES
David Knight, 21 Years
Stacy Willard, 19 Years
Scottie Vollrath, 10 Years
Cara Hauser, 9 Years
Teresa Reinig-Olesch, 9 Years
Kaitlyn Langel, 8 Years
Tamela Kuehnast, 8 Years
Allison North, 7 Years
Laura Lange, 7 Years
Lindsey Chardoulias, 7 Years
Paula Myers, 6 Years
Constance Stewart-Ellis, 5 Years
Linda Brawdy, 5 Years
Bridget Yetmar, 5 Years
Maribeth Shiflett, 4 Years
Brooke Bleil, 4 Years
Lyndsay Nolting, 4 Years
Brienne Berte, 3 Years
Jennifer Collins, 3 Years
Taylor Banwart, 2 Years
Samantha Baardson, 2 Years
Joseph Nino, 2 Years
Sheanelle Rose, 2 Years
Megan Douglas, 1 Year
Katie Kuker, 1 Year
Cara Nielsen, 1 Year
Kylie Selk, 1 Year
Aileen Lechuga, 1 Year
Kylie Struck, 1 Year
Allie Tendal, 1 Year
Kyle Jones, 1 Year
Jamie Johnston, 1 Year
All-Star Cards NEW! All-Star Cards
What are “All-Star Cards”? These cards have had many names over the years but the principle of them remain the same
This is a recognition and reward program designed for employees to give praise when another employee goes above and beyond our Key Service Behaviors (KSBs) and Values. Please make sure to fill it out with the specific occurrence you noticed.
Example: “I observed [name of teammate] yesterday walking a patient to their car in the rain with an umbrella”.
Fill out when you observe an employee going above the standards set with our Key Service Behaviors and Values.
DO give specific examples – no generalized statements please DO fill out completely: including first and last name and department.
DO NOT take advantage of this tool - it’s specifically created to give people recognition for going ABOVE and BEYOND their daily duties not what is already expected of them.
Once filled out, place in our recognition boxes, Alison Angstrom’s mailbox, or slide under her office door.
YOU ASKED, WE LISTENED! New “tear away” feature so you can keep your card after you’ve used the $2 value.
August 1 : Tenderloin/Cooks Choice st
August 2 : Hamburger/Hot Dog nd
August 3 : Pot Roast/Smothered Chicken rd
August 4 : Taco Bar/Chicken Fried Steak
August 5 : Hummus Toast/Breaded Chicken Thigh
August 6 : Ham and Cheese Sandwiches/Cooks Choice
August 7 : Pork Burger/Shrimp Elote Burrito
August 8 : Sub Sandwich/Swiss Steak
August 9 : Ribs/Drumsticks
August 10 : Honey BBQ Meatloaf/Baked Cod
August 11 : Cooks Choice/Teriyaki Chicken
August 12 : Chicken Panzanella Salad/Chicken Sandwich
August 13 : State Fair Food Day
August 14 : Meatloaf/Chicken Kiev th
August 15 : Nashville Hot Chicken/Pork Chop with Mushroom Sauce th
August 16 : Breaded Cod/Cornflake Chicken
August 17 : Ham Balls/Beef Stroganoff
August 18 : Blackened Shrimp Caesar Salad/Beef and Broccoli
August 20 : Caprese Chicken/Cooks Choice
August 21 : BBQ Day st
August 22 : Chicken Cordon Bleu/Breaded Tilapia nd
August 23 : BBQ Beef/Oven Fried Chicken Thigh rd
August 24 : Vegetable Lasagna/Pork Tenderloin th
August 25 : Thai Chicken Lettuce Wraps/Pulled Pork