signs
In This Issue:
Dietician’s Corner
Article: Shopping at the Grocery Store
Fresh Start: 8 Week Program
Wellness Committee Update:
Diabetes Support Group
April Wellness Challenge
Mental Health Minute
Outpatient Schedule/Providers
Provider Spotlight: Starr Banwell
HCMH Team Updates
HCMH Teammates: New Teammate Spotlight
Employee EAP
Current Available Positions
Calendar of Events
Shout Outs/Anniversaries
HCMH Café Menu
Healthy Plate Meals
4/7: McHCMH Southwestern Chicken Salad
4/14: Turkey Meatballs
4/21: Cauliflower Crust Pizza
4/28: Surf & Turf Power Bowls
Dietician's Corner
Follow: @TheBalancedEatingRD
SHOPPING AT THE GROCERY STORE
By Amanda Thul, RD, LD
We’ve all heard someone give the advice to “only shop the parameter of the grocery store” to make healthful options. Everyone seems to take this advice or agree to it without hesitation…but have you ever really stopped to think what that means? What food are we buying or not buying with skipping the center aisles of the grocery store?
Here are common food items/groups that are on the parameter of the grocery stores I’m familiar with: Baked goods (cookies, doughnuts, sweet rolls etc), dairy products, frozen processed meats and meals, ice cream, juice, fresh meat, some fresh produce, pop, candy, alcohol. Foods that are usually in the center aisles: more produce, whole & refined grains, frozen fruit and vegetables, canned fruit and vegetables, dried and canned beans and peas, canned seafood and meat, salsas & sauces, nut butters, nuts and seeds, frozen seafood, snacks.
If we stuck to mainly the outside aisles, our diet would be pretty limited! We wouldn’t be getting all of the nutrients we need for a healthful diet and eating will get boring pretty quick without being able to add sauces and spices for flavor or peanut butter to our celery! Our grocery bill may go up as well with not being able to take advantage of nutritious-budget friendly foods such as canned beans, canned seafood, and whole grains. As you can also see, both the outside and inside aisles have less-healthful food and can vary from grocery store to grocery store A set-up of a grocery store isn’t necessarily designed with our health and dietary needs in mind.
Instead of basing your food choices solely on their position in the grocery store, I encourage you to go back to the basics Fill your cart with a variety of fruits, veggies, grains, proteins, dairy, and healthful fats. Fresh, canned, frozen, parameter or center of the store-they all fit!
I’d love to help you weed through the nutrition pseudoscience and get to the answer Reach me at the hospital at 515-332-7608.
Diabetes Support Group
Session Topics and Dates:
Wednesday, May 14th
Get more active!
Wednesday, August 13th
Let’s talk medication.
Wednesday, November 12th
Skip the fad diets - let’s focus on a maintainable lifestyle.
There is no cost to attend these sessions.
All sessions will be on the 1st floor of HCMH in the Executive Conference Room from 11AM-12PM.
The overall focus of these sessions are to get facts and provide support for people living with Diabetes and trying to Prevent Type 2 Diabetes. Questions, contact Jen DeWinter at 515-332-7643.
Wellness Challenge update
Mission Slim Possible Wellness Challenge
Thank you to everyone who participated in Mission Slim Possible 2025. Hopefully you learned what you do well for your health and some opportunities to improve your health.
We had a total of 26 teams and ended up with 7 teams achieving 100% completion in January and February. Congratulations Humboldt Middle School team of: Andrea Lubenthal, Emily Peterson, Madeline Olson, and Natalie Schulz for winning Mission Slim Possible 2025!
April Wellness Challenge
April is Alcohol Awareness Month. The HCMH wellness challenge this month is to take the alcohol use screening from the link below.
https://yourlifeiowa.org/alcohol
You can also fill out the paper screening included on the following pages.
Once you have taken the screening email jenniferd2@humboldthospital.org to let me know you took the screening. (or you can write your name on a piece of paper and place that in the Wellness envelope on the wall in the mailroom.)
Your Life Iowa website has information to help anyone. You can call: 1-855-581-8111 or text: 1-855-895-8398.
AUDIT Alcohol Screening Tool
The AUDIT (Alcohol Use Disorders Identification Test) is an effective and reliable screening tool for detecting risky and harmful drinking patterns 1.
INSTRUCTIONS: by completing the following questions in the AUDIT Alcohol Screen you will be able to assess whether your drinking is putting you at risk of alcohol-related harm:
1. Answer the following questions about your alcohol use during the past 12 months.
2 ‘Circle’ one box that best describes your answer to each question Answer as accurately as you can
3 When you have completed the questions SCORE them and put your total score in the box Thank you
Questions
1.Howoftendoyouhaveadrinkcontaining alcohol?
2.Howmanydrinkscontainingalcoholdoyouhave onatypicaldaywhenyouaredrinking?
3 Howoftendoyouhavesixormorestandard drinksononeoccasion?
4 Howoftenduringthelastyearhaveyoufound thatyouwerenotabletostopdrinkingonceyou hadstarted?
5.Howoftenduringthelastyearhaveyoufailedto dowhatwasnormallyexpectedofyoubecause ofdrinking?
6.Howoftenduringthelastyearhaveyouneeded adrinkfirstthinginthemorningtogetyourself goingafteraheavydrinkingsession?
7 Howoftenduringthelastyearhaveyouhada feelingofguiltorremorseafterdrinking?
8.Howoftenduringthelastyearhaveyoubeen unabletorememberwhathappenedthenight beforebecauseofyourdrinking?
9.Haveyouorsomeoneelsebeeninjuredbecause ofyourdrinking?
10.Hasarelative,friend,doctororotherhealthcare workerbeenconcernedaboutyourdrinkingor suggestedyoucutdown?
ToSCORE:
but not in the last
but not in the last
Daily or almost daily Daily or almost daily Daily or almost daily Daily or almost daily Yes, during the last year Yes, during the last year
1. Questions 1 – 8 are scored as 0, 1, 2, 3 or 4
2. Questions 9 and 10 are scored as 0, 2 or 4 only
3. Add all scores from each question to calculate total AUDIT score
The Alcohol Use Disorders Identification Test (AUDIT) World Health Organisation (WHO) has been adapted by the Mental Health Commission, 2018.
1 Thomas F Babor, John C Higgins-Biddle, John B Saunders, and Maristela G Monteiro (2001)
NoteforHealthorAlliedHealthProfessionaluse:
Use the following as a guide in giving feedback to a patient/client about their score.
Remember: Ask permission to give feedback first and use a friendly and non-judgmental approach
• Provide positive reinforcement and offer relevant literature (may be helpful to others)
Discuss AUDIT score
• Discuss benefits of low-risk drinking:
– No more than 2 standard drinks per day
– No more than 4 standard drinks on a single occasion
– Aim for at least 2 alcohol free days per week
– If you are pregnant or breastfeeding NO alcohol is the safest option
• Offer ‘ Alcohol & my health’ resource
Discuss AUDIT score
Ifclientisinteresteddiscuss:
• • Harms associated with moderate risk alcohol consumption
Tips and benefits for reducing alcohol consumption include:
– No more than 2 standards drinks per day
– No more than 4 standard drinks on a single occasion
– Aim for at least 2 alcohol free days per week
– If you are pregnant or breastfeeding NO alcohol is the safest option
• Follow-up and referral and or offer alcohol resource
Discuss AUDIT score
Ifclientisinteresteddiscuss:
•
• • Harms associated with high-risk alcohol consumption
Tips and benefits for reducing alcohol consumption (see above) Caution: If the score is 13 or over advise client to seek medical advice before they make any changes to their alcohol consumption. This is due to the risk of medical complications such as seizure and death from alcohol withdrawal in people who are dependent on alcohol
Further medical assessment is recommended (see A Brief Guide to the Assessment and Treatment of Alcohol Dependence, MHC, 2018)
•
•
Follow-up and referral and/or offer alcohol resource
Recommended referral to: GP or contact the Alcohol & Drug Support Line for support and services in your area.
AlcoholandDrugSupportLinecanprovide:
• • • Telephone counselling and support
Referral to local alcohol and other drug treatment services
Support and advice for health professionals
Call (08) 9442 5000 or 1800 198 024 (country callers) or visit www.alcoholdrugsupport.mhc.wa.gov.auformoreinformation.
Humboldt County Alcohol Facts
Humboldt County has been identified in the top 10 counties in Iowa with the highest rate of adult alcohol misuse.
Heavy drinking is defined as
Women: 8 or more drinks in a week
Men: 15 or more drinks in a week
Binge drinking is defined as
Women: 4 or more drinks on one occasion
Men: 5 or more drinks on one occasion
How Does Humboldt Compare to the Rest of Iowa?
Alcohol Use: 62% of Humboldt residents reported consuming alcohol in the past 30 days, compared to the statewide average of 58%.
Alcohol Sales: Humboldt sells an average of 3.2 gallons of alcohol per person annually, exceeding the state average of 2.6 gallons per person.
Alcohol-Involved Vehicle Crashes: Humboldt experiences 13 alcoholrelated vehicle crashes per 10,000 people, significantly higher than the state average of 8 per 10,000.
Alcohol-Related Deaths: The county's alcohol-involved death rate stands at 3 per
This is significantly higher than the state average of 8 per 10,000.
HUMBOLDT COUNTY
PREVENTION COALITION
HUMBOLDT NEEDS YOUR HELP TO MAKE A DIFFERENCE
VISION: Reduce rates of binge & heavy drinking and the mortality rate due to alcohol amongst adults ages 45 and older.
The Why:
Humboldt County has high rates of alcohol misuse.
Humboldt County consumes more gallons of alcohol per person (3.2) than the State of Iowa (2.6)
Alcohol-related deaths are higher in Humboldt County 13 per 10,000 people) than the State (8 per 10,000 people).
CONTACT US
Meetings are the 3rd Tuesday of every month 9AM-10AM in the Foundation Conference Room at HCMH Ramona Kick, Prevention Specialist ramonak@cfrhelps.org
Kaitlyn Langel, Public Health 515-332-2492 ext. 326
The Humboldt County Prevention Coalition was put together to help our community in reducing the number of alcohol related deaths & misuse.
Mental Healthminute
How to Identify Your Mental Health Needs
Before seeking mental health services, it helps to clarify what you're experiencing and what kind of support you need Here’s a step-by-step guide to identifying your needs:
1. Recognize Symptoms and Patterns
Start by observing your thoughts, emotions, and behaviors over time. Ask yourself:
Mood: Do I feel persistently sad, anxious, irritable, or emotionally numb?
Thoughts: Do I have intrusive, negative, or racing thoughts? Am I experiencing excessive worry or hopelessness?
Behavioral Changes: Have I withdrawn from social activities, struggled with motivation, or noticed a change in sleep or appetite?
Coping Mechanisms: Am I using unhealthy ways to cope (e.g., alcohol, substance use, self-harm)?
Functionality: Are my daily tasks (work, school, relationships) becoming harder to manage?
Example: If you’ve been feeling exhausted, unmotivated, and disconnected for weeks, you may be experiencing depression rather than just a bad day
2. Determine the Severity of Your Struggles
Some mental health concerns require different levels of care:
Mild: Occasional stress, low mood, or worry that doesn’t interfere much with daily life. Moderate: More persistent symptoms affecting relationships, work, or well-being
Severe: Thoughts of self-harm, suicidal ideation, panic attacks, psychosis, or major impairment in daily functioning
If you are experiencing severe symptoms or thoughts of harm, seek immediate help (crisis hotlines, emergency services, or psychiatric care).
3. Identify Triggers or Life Circumstances
Consider what might be contributing to your mental health struggles: Life Transitions: Divorce, job loss, moving, parenthood, grief
Relationships: Conflict, breakups, family stress, loneliness
Past Trauma: Abuse, neglect, violence, PTSD symptoms. Chronic Stress: Work pressure, financial struggles, caregiving. Example: If you’re feeling anxious after a major career change, stress management techniques or short-term therapy might be helpful.
4. Decide What Kind of Support You Need
Different needs call for different types of mental health professionals and treatments:
Talk Therapy (Psychotherapy): For stress, depression, anxiety, trauma, relationship issues
Medication Management: If symptoms are severe, a psychiatrist or primary care doctor may help with medication.
Support Groups: If you need community and shared experiences (grief groups, addiction recovery, etc.).
Self-Help Strategies: If you want tools to manage stress independently (mindfulness, journaling, exercise).
5. Set Goals for Your Mental Health
What do you hope to achieve by seeking help? Some examples:
“I want to feel less anxious and learn coping skills.”
“I need support processing a traumatic experience.”
“I want to build self-confidence and manage negative thoughts.”
“I need medication options to stabilize my mood.”
Identifying your mental health needs is the first step toward getting the right support and improving your well-being By recognizing your symptoms, assessing their severity, understanding potential triggers, and setting clear goals, you can make informed decisions about the type of help that best suits you.
Mental health care is not one-size-fits-all, and your needs may evolve over time. Be patient with yourself, stay open to different approaches, and remember that seeking help is a sign of strength. With the right support, you can take meaningful steps toward healing and personal growth.
Monday
HCMH Outpatient Clinic and UnityPoint Clinic Specialty Provider Schedules
All Day - Ben Becker -ISH Orthopedics
All Day - Trinity Heart Center -UPH Cardiology
Jamey Gregersen UPH Berryhill Center
All Day - Dr Olsen
-HCMH Urology
All Day - Michele KoernerISH Podiatry
PM - Allergy Injections -1p-4p
Grant Wilson UPC Orthopedics
AM - Dr Ilceski
-UPC OB/GYN
All Day - Dr. Wellendorf - Wellendorf ENT
Sara Moeller UPC Dermatology
All Day - Starr Banwell
-ASI/ Beltone
All Day - Katie Foy - Radiant Complexions
Dr. CrooSurgery ONLY
Jamey Gregersen UPH Berryhill Center
All Day - Michele KoernerISH Podiatry
PM - Allergy Injections -3p-4p
Grant Wilson UPC Orthopedics
AM - Dr. Li
-ISH Orthopedics
AllDay-Dr Adams/AmyFaga
-HCMH Gastro
All Day - Trinity Heart Center -UPH Cardiology
All Day - Dr Olsen
-HCMH Urology
All Day - Michele Koerner -ISH Podiatry
PM - Allergy Injections -1p-4p
Grant Wilson UPC Orthopedics
AM - Dr Ilceski
-UPC OB/GYN
Dr. Li
-ISH Orthopedics
All Day - Dr Adams -HCMH Gastro
Sara Moeller UPC Dermatology
All Day - Starr Banwell -ASI/ Beltone
PM - Dr Tofilon
- Mcfarland Hematology/ Oncology
AM - Dr Hartman - Midwest Foot & Ankle
All Day - Starr Banwell
-ASI/ Beltone
All Day - Dr. Wellendorf - Wellendorf ENT
AM - Dr Riva - McFarland Endocrinology
Dr. WorpleSurgery ONLY
All Day - Michele Koerner
-ISH Podiatry
PM - Allergy Injections -3p-4p
Grant Wilson UPC Orthopedics
AM - Dr. Li
-ISH Orthopedics
AllDay-Dr Adams/AmyFaga -HCMH Gastro
All Day - Starr Banwell
-ASI/ Beltone
PM - Dr Tofilon
- Mcfarland Hematology/ Oncology
AM - Dr Hartman - Midwest Foot & Ankle
*This schedule is subject to
AM - Michele Koerner** -ISH Podiatry
Dr. CrooSurgery ONLY
PM - Allergy Injections -1p-3:45p
Humboldt
Jamey Gregersen UPH Berryhill Center
Grant Wilson UPC Orthopedics
AM - Dr. Li
-ISH Orthopedics
AllDay-Dr.Adams/AmyFaga
-HCMH Gastro
a
HEALTHCARE PROVIDERS
In an effort to provide specialized health care locally, HCMH offers patient access to many traveling healthcare providers. Many of the tests and procedures ordered by these providers can be done right here in Humboldt for your convenience.
Dan Olsen, DO Urology 515-332-7615 To Schedule - humboldthospital.org
BenBecker, MSMSc,PA-C
Starr Banwell, HIS
Tracey Wellendorf, MD Ear, Nose, Throat
Kathryn Foy, ARNP Dermatology
Kenneth Adams, DO AmyFaga,MSN, ARNP,FNP-C
Gastroenterology
Gastroenterology
MicheleKoerner, ARNP Nail Care Hematology & Oncology Endocrinology
SarahTofilon,MD Hugo Rivadeneyra,MD
Li, MD
Mark Hartman, DPM, FACFAS
DavidIlceski,MD Obstetrics & Gynecology
Podiatry
Emile
Darren Croo, MD
Ericha Worple, DO
YOURTRUSTED HEARTPARTNER
Building upon our tradition of great heart care in Fort Dodge. Our team works together to ensure patients have comprehensive heart care close to home.
Services Offered:
• New Patient Consults
• Device Checks
• Onset of New Heart Symptoms/
Concerns
• Transfer of Cardiology Care
• Hospital Consults
• Transesophageal Echocardiogram (TEE)
• Cardioversion
• Heart Catheterization (left and right)
• Pacemakers
• Loop Recorder Insertion and Removal
• Cardiomems
• Lead revision
• Pericardiocentesis
• Electrocardiogram (EKG)
• Echo Studies
• Stress Testing
• Holter and Event Monitors
• Cardiac Rehabilitation
Call (515) 206-7270 for more information or to schedule an appointment.
LEARN MORE HERE
Trinity Heart Center has appointments at the HCMH Outpatient Specialty Clinic on the 1st and 3rd Monday of every month. You can call and get on the schedule through their main office at 515-206-7270.
STARR BANWELL
AUDIOLOGY & HEARING
In an effort to provide specialized health care locally, HCMH offers patient access to many traveling healthcare providers. Just ask, “Can I be seen in Humboldt?”.
Audiometric Hearing
Test
Otoscopy Exam
Speech Audiometry
Exam
Tinnitus Assessment
Prescription Fitting
Hearing Aid Cleaning
Hearing Aid
Reprogramming
Hearing Aid Loaner
Program
Coordination of
Hearing Aid Repair
Hearing Aid Sound
Quality Check
A CULTURE OF SAFETY
Enhancing a culture of safety is a priority for HCMH. This new program will highlight opportunities for improvement in the delivery of patient care and place a positive connotation to reporting and investigating “near misses”.
A “Good Catch” is the recognition of an event that could have been harmful to a patient, but was prevented.
NEARMISSEXAMPLES
CAUTION: WET FLOOR!
An employee notes that the hallway floors have just been mopped, but there is no wet floor sign They locate one and place it in the hallway.
LAB TEST
An employee notices ink smears on the label of a specimen, making it difficult to read She replaces it with a legible label before sending it to the lab
RESPONSE TO A GOOD CATCH
CATCH GO D PROGRAM
MEDICINE INFO
A nurse is preparing to administer an injection, but prior to administration, sees that the medication has expire
PRIVACY CONCERN
A set of EKG strips with a patient’s private information is lying on a worktable An employee spots and conceals it before harm occurs
Events that are classified as “near misses” may not routinely be reported because of time restraints and the belief that they are not of value when, in fact, they are opportunities to learn, implement safer practices, and celebrate
All “Good Catches” or “Near Misses” should be reported in QSTATIM ashleys@humboldthospital.org
QSTATIM reminder
Here is a reminder of a few things to report in QSTATIM...
ADMISSIONS
Report in QSTATIM if you have a patient leave AMA (Against Medical Advice)
EMPLOYEE
INJURY
Report in QSTATIM if an employee is injured while working.
MEDICATION
Medication incident (not following the 5 right). Right patient, time, dose, medication, or route.
SERVICE RECOVERY
If you utilized service recovery - make sure to report in QSTATIM..
FALLS
Report in QSTATIM if you witness a patient, visitor, or employee fall.
I.V. TUBES
Report in QSTATIM if IV infiltrates, PICC not flushing properly.
PATIENT INJURY
Report in QSTATIM if a patient/tenant is injured.
Reminder your password in QSTATIM expires 360 days from the last time you have logged in.
QUESTIONS ?
Ashley Steward, Quality Director. ashleys@humboldthospitalorg
IT Department
PHISHING ALERTS: WHAT TO KNOW
Phishing emails are among the most common methods used by cybercriminals to gain unauthorized access to sensitive information.
Here are some essential tips on how to spot phishing emails:
1Check the sender's email address carefully for any discrepancies or irregularities If you have spotted the Red banner on the top of the email make sure this is a sender you are aware of
2 Look out for urgent or threatening language that pressures you to take immediate action Does it give you fear or try to force you into open the attachments or files?
3 Avoid clicking on suspicious links or attachments, especially from unknown or unexpected sources
4. Verify the legitimacy of requests for personal or confidential information by contacting the sender directly through a trusted channel.
5 Pay attention to spelling and grammar mistakes, as these can often indicate a phishing attempt
By staying vigilant and following these guidelines, you can help protect yourself and our organization from falling victim to phishing scams.
Reporting suspicious emails is a critical step in our efforts to combat phishing attacks effectively. If you receive an email that seems suspicious or requests sensitive information, please report it immediately to our IT team via the Phish alert button in your email. This looks like this.
By promptly reporting phishing attempts, you help us identify and neutralize potential threats before they can cause harm to our organization
Remember, cybersecurity is a shared responsibility, and your vigilance plays a vital role in safeguarding our Hospital Network/data
Interpreter Services
We are excited to announce that we now have an in-house interpreter available for our Spanish-speaking patients and guests! Liliana Lechuga is here to assist with those needs.
She can be reached by calling (515) 332-4200 (extension 425) or via Teams Messenger. Please don’t hesitate to reach out for support!
NOW AVAIL
Scheduling
Call: 515-332-4200 (ext 425) OR Teams Message: Liliana Lechuga
HCMH Team Updates
Long Term Care
HCMH Long Term Care has once again demonstrated our unwavering commitment to excellence! We are proud to announce that LTC received a DEFICIENCY-FREE survey from the Department of Inspections, Appeals, and Licensing (DIAL)!
In addition to the Deficient Free Survey Mia Harris, Kennedy Payer, Sam Dominguez and Hailey Stone passed their LPN boards Please congratulate them if you see them around the building!
Assisted Living
Springvale Assisted Living has also demonstrated their unwavering commitment to excellence! Please congratulate Springvale Assisted Living on their Deficient-Free survey!
HCMH Lab Team
In the midst of an epic storm, Jason has his team completed their CLIA inspection DEFICIENT FREE! Congratulations to Jason and his team for all they do and the importance they place on quality!
Last and certainly not least we’d like to give a shout-out to Bailey Zeman who was recently promoted to Head Cook in our Dietary Department. Congratulations on your hard work Bailey!
New Team Member update
Heather Odom
Ambulance Driver
Why Did You Choose To Work At HCMH? Good opportunity to support the community and start my healthcare journey.
Chelsey Scott
RN/EMS
Why Did You Choose To Work At HCMH: HCMH has joined with the TRMC Fort Dodge ambulance transfers - I currently work as a FD charge nurse.
What Excited You The Most About Working At HCMH? Meeting new patients through the transfers, learning more about EMS service. What Is A Fun Fact Most People Don’t Know About You? I’m left handed! Married to my husband of 15 years, we have 2 boys.
Ashton Foster-Peggs
ER Receptionist
Why Did You Choose To Work At HCMH? Everyone is so friendly and welcoming here.
What Does Success At HCMH Look Like To You? Being able to further my education (EMT) and many years of being able to be apart of the HCMH team.
What Is A Fun Fact Most People Don’t Know About You? I played college basketball and hold 3-point shooting record for most 3pointers in a game at my high school.
Kristin Fox
AEMT/EMS
Why Did You Choose To Work At HCMH? My spouse telling me how great the EMS staff was.
What Does “Company Culture” Mean To You? A place that feels like another family that pushes you and supports you
What Is A Fun Fact Most People Wouldn’t Know About You? I have a Lego addiction and I’m obsessed with the movie Toy Story
Cindy Goodell Therapy
Where Did You Grow Up: South Eastern, MN
Hobbies/Talents/Special Interests: Flower gardens, riding motorcycle with my husband.
Best Vacation: Caribbean Cruise
The Employee Assistance Program (EAP) provides free, confidential and short-term counseling to employees or family members as part of their HCMH benefits.
As an employee of HCMH you are urged to use this confidential consultation program This program provides evaluations, counseling and referral of employees and eligible family members.
We will provide a maximum of one (1) evaluation session and three (3) counseling sessions at the expense of HCMH. When a referral is necessary and appropriate to another discipline or care provider for ongoing therapy, chargers for that professional consultation and/or service is the responsibility of the employee.
Voluntary acceptance of a treatment program will not be a valid reason for continued poor job performance. It will not result in any special regulations, privileges, or exemptions regarding job performance or requirements.
OUR PROMISE
You are ALWAYS our priority; the center of our hearts, minds and actions.
Everyone on our care team promises to ALWAYS...
Provide exceptional care by exceeding your expectations
Respect and honor your choices
Reduce your fears and anxieties
Clearly address your concerns
We are privileged to be the dedicated partner in your health and wellness journey
Please Note: Every employee is expected to memorize our promise and be able to recite this with your teammates at Huddle.
OUR VALUES
RESPECT
We will honor others opinions, even if different than our.
We will think of others first
We will listen, acknowledge and be considerate
We are all equal COMPASSION
We will show genuine kindness and concern.
We will be an advocate for our patients and staff.
We will follow the “Golden Rule”
We will show empathy, and be considerate
We honor mind body and spirit
OWNERSHIP
We will be committed, dedicated and loyal.
We will have pride, take initiative and have vision.
We will work with passion and purpose.
We will take personal responsibility to do what is right
INTEGRITY
We will do what is right - even when nobody is watching.
We will tell the truth
We will have courage to uphold our values
We are responsible in how we use our resources
TEAMWORK
We will work hard for our patients and each other.
We will have a winning attitude
We will set differences aside
We will put our patients first
We will work together for common goals
the HCMH way
I agree to deliver our Promise to create exceptional experiences by demonstrating the following behaviors -ALWAYS.
Key Team Behaviors
As a teammate of HCMH, I understand that I will...
Avoid negative conversations with my teammates
Take any concerns I cannot manage myself to my Leader
Verbalize appreciation for positive behavior to my teammates
“Tap my badge” to indicate behavior that does not meet our Culture standards
Be open to accepting feedback
Follow department specific action plans
In each interaction ask, “What can I do better?”
Set teammates up for success by anticipating/accommodating teammate needs
Follow the KSBs with my teammates
Key Service Behaviors
COMMUNICATES WITH COMPASSION & CLARITY
Practices active listening skills
Utilizes AIDET communication tool
Expresses key terms at key times
Manages up, while assessing and managing expectations
DEMONSTRATES PROFESSIONALISM AND PRIDE
Greets and initiates conversation using the 10/5 rule with a warm smile, positive tone, and demeanor
Maintains a clean, safe, private, comfortable, and quiet healing environment
RESPONDS WITH TIMELY CONFIDENCE
Responds to concerns with HEART (Service recovery)
Takes action in the “No Pass Zone”
Demonstrates the “No Point Policy”
Purposefully rounds on patients and team members to manage their expectations
HCMH has been recognized three years in a row by the Des Moines Register as a top workplace.
Check out the list of current openings and join our team here at HCMH!
Current Full Time Positions:
Speech Therapist
CNA/CMA (Day Shift)
Dietary Aide
CNA/CMA
Sonographer Cardiovascular
Licensed Mental Health
CRNA
Current Part-Time Positions:
Occupational Therapist
CNA (Evenings in LTC)
CNA (Day in LTC)
Dietary Aide
Dietary Cook/Aide
Ambulance Driver
ALS Transport Provider
EMT
www.humboldthospital.org/employee
HCMH Clothing Store (online)
If you are looking for options to purchase HCMH gear outside of Genevieve's Gift Shop - we have two online stores available each with different options. Please note that dress code still applies (hoodies are not allowed to be worn to work).
Go to: www.humboldthospital.org/employee to view the two online store options.
Maintenance Requests
All maintenance requests need to be submitted to your leader. Each leader has access to our new maintenance request program called, “MaintainX” If you notice something like a leaky faucet, broken door, etc please inform your leader so they can submit a request
IT Help
Having trouble with your HCMH computer, printer, keyboard, email access, time clock, CPSI or Wifi?
Send an email to help@wintechnology.com
There are numerous opportunities to experience the joy of giving to the Humboldt County Memorial Hospital Foundation.
The HCMH Foundation is a non-profit 501(c)3 tax deductible corporation, formed in 1990 by a group of caring citizens.
Gifts donated through the Foundation are used to help replace aging equipment and facilities with state of the art medical technology, and to subsidize important health care programs and services for HCMH and Humboldt County.
Due to the high demand of our bus we are currently raising funds for a second form of transportation for our patients and residents.
Are you looking to help out your fellow employees in times of need and hardship? This is an easy way to help out those people in need. The REACH Program has granted over $6,000 in employee aid over the last 5 years, but we cannot do that without your help.
What is REACH and how does it work?
The REACH Program is a financial assistance program sponsored by the HCMH Foundation. The purpose of the REACH Program is to make funds available to HCMH employees in times of unusual need
To make it work, we ask employees to consider a small gift (suggested amount $2/pay period or $52/year) which is placed into a fund, strictly for employee aid
Confidential applications will be accepted from eligible employees (full or part-time employees who have been employed for at least 12 months) who find themselves in unexpected circumstances and in need of financial assistance A committee reviews the applications for appropriateness of need and grants are made based on that information
Criteria for application and approval
Donations are purely voluntary and making, or not making, a contribution does not affect one’s chances of receiving a grant
Requests to the REACH Program may be submitted as the situation or need warrants Maximum allowable award is $500 with a lifetime cap at $5,000
Criteria considered in evaluating includes:
Unexpected occurrence or specific situation that significantly impacts the personal life of the employee, as well as seriously affecting the ability of the employee to work effectively
Health problems, which result in a depletion of personal PTO and excessive medical bills
Loss of family income
An occurrence that could have been anticipated or avoided by good advance planning or appropriate money management.
Frequency of application.
How are funds distributed?
The HCMH Foundation will make payments directly to the appropriate provider of service, not to the applicant
For example, if help was needed by paying the utility bill the Foundation would write a check directly to the utility company.
How can I contribute?
Contributions can be made in a number of ways:
A one-time check or cash
$2 (suggested) per pay period payroll deduction
One-time payroll deduction gift
Questions - reach out to
This program is funded by employee donations and its intended use is for employees who find themselves in an emergency situation that could not have been anticipated or avoided by good advance planning or appropriate monetary planning.
I wish to participate by contributing:
$ through payroll deduction (ONE-TIME)
$ per pay period for one year (suggested $2/pay period)
$ one-time check or cash Make checks payable to: HCMH Foundation
Please complete the information below:
Name:
Employee #:
Dept. Name:
Date:
Thank you!
Please return form to the HR Office/Mailbox
Questions? Contact Director of Community Development at 515-332-7626.
2024 2025
APRIL
April Is Sexual Assault & Child Abuse Awareness Month
Ardy’sMae 7AM-CoffeeTruck
6PM-RiverValley Orchards
RUNCOLOR
SHIRTORDER DEADLINE
CookieKit DEADLINE $10-6cookies,4 frostings,3sprinkles
Ardy’sMae 7AM-CoffeeTruck Chic-Fil-A 11AMto6PM
FreeMovie 6:30PM“TheCroods” -HumotaTheater
WOMEN’S HEALTH NIGHT OUT
BLS 2:30PM-Foundation ConferenceRoom
BLS 9AM-Foundation ConferenceRoom
NOTES
Join us for local shopping and informative night out at River Valley Orchards for our annual Ladies Health Night Out! Hear from your local providers and ask THEM questions about issues that matter to YOU
BLS Renewal Class Friday, April 11 @ 9:00am *reserved for new hires* th Wednesday, April 23 @ 2:30pm rd
Sip,Shop,Socialize& PrioritizeYourHealth
Wed, April 9th
(Doors Open at 4PM)
4-6:00PM: Social Hour/Shopping
6-8PM: Panel Discussions with Healthcare Providers (get your questions answered!)
River Valley Orchards & Winery 1645 220th St. Humboldt
Why You Should Come
Enjoy a relaxing evening with wine & wellness
Expert providers breaking down women’s health topics YOU care about
Connecting with other women in your stage of life
Fun giveaways & shopping!
This is a FREE event to attend with complimentary appetizers. Wine and beer will also be available for purchase.
If you would like to be a vendor call 515-332-2492 or email christens@humboldthospital.org
BEGINNING AT 1PM
Color gear pick-up is at 1PM
Race will start at 1:30PM
EACH PARTICIPANT WILL RECEIVE A T-SHIRT, POWDER & SPECIAL GIFT
Registration Deadline (for a guaranteed shirt) is April 16th
Each kit will contain 6 unfrosted cookies with 4 different colors of royal icing, and 3 bags of sprinkles to decorate with. Pre-ordered kits will be available for pick-up from the cafeteria on Thursday, April 17th. Pre-order by April 14 and pay with Bri Berte or Megan Vote by either email or stopping in their office. th
PROCEEDS GO TO HCMH REACH FUND
This program is funded by employee donations and its intended use is for employees who find themselves in an emergency situation that could not have been anticipated or avoided by good advance planning or appropriate monetary planning.
Lifetime Coffee Club Membership
$200.00
- Free Coffee for Life
you may refill with any mug, any size -Free HCMH Mug
you may take to Humboldt Engravings to get your ,or their, name etched on it for free!
-Name On The Lifetime Coffee Club Sign recognizing you for your donation to the HCMH Auxiliary
Teammate Shoutouts Parking Spot Winnerreserved
For The Month
Morgan Lyons made me feel so at ease as I was feeling nervous. I truly appreciate that sh about her patients.
Just wanted to give shout out to our EVS team surgery center. A patient's family member co the toilet paper fold with the sticker being a classy tou little things that your team continues to do to kee unnoticed
“I came into the ER with a heart attack after moving snow and wanted to tell you guys that you have a very professional ER department Got me in and out of the ER and to FD right away to get my stents put in. I wanted to thank you for all your professionalism.”
"Happiness is getting to get your infusion in your hometown hospital after 13 years of having to go to Fort Dodge, a super nice nurse, my own room, and a 1 poke IV instead of 5. Life is good."
All nurses, anesthesia, and Dr Croo were amazing. Previous experience years ago was exactly the same. That’s why we came back. Great care!
The doctor took the time to understand my concerns and exactly what I meant of where the pain was. Morgan made me feel very, very comfortable.
Very friendly and helpful staff, from check-in, nurses who did the prep, nurses who wheeled me to outpatient surgery and assisted during procedure, Dr Adams and discharge nurse Very professional staff I would certainly receive care here for further medical needs Absolutely LOVE seeing Nicole and Laurie They help me stay on track and are very understanding!
Everyone was very nice and helpful plus there is a young man in the lab who drew my blood quite a few times in the hospital. I never hardly felt the prick of the needle which I so appreciate his skill!! He was so polite and understanding esp for his age and should be commended!! All the others were very good too and I had no problems with. He just really impressed me!
Therapist Nicole Boyle is the one that worked with me. She is concerned about her patients and willing to listen and help in any way she can.
I have never had such a positive visit for lab work ever. I was a phlebotomist in DSM for years and having someone that was that skilled at her (Kyra Fritz) work makes me happy. Jamie and Emily are the BEST! Always willing to work together to be able to provide the best care for Elsie! Thank you!
I found Jonathan Naff very helpful in all aspects of my therapy and I enjoyed his optimism and good humor. He is truly a great asset to Humboldt Hospital; I pray that we can keep him.
All the staff are extremely friendly and very helpful! My son loves coming to therapy there and playing with Miss Addie and Miss Karla!
Really enjoyed the use of your new CT machine a lot faster and easier Angie and the team did a wonderful job
Amanda had a pleasant manner about her. Payton was very; professional & caring! I give her a 10 as the best of the crew award that evening!
Your surgery center is the best all around, such friendly staff, and Jacob Miller is the best!. .. Thank all of you very much.
I arrived early and was taken in promptly. Tammy K. was very professional and kind. It took very little time and I was happy with my care.
Connie was very courteous and patient. She did a great job!!
Nicole and Jasa were awesome they are very professional Great therapy department The walk-in clinic was amazing! Got right in, got tested and knew what I had right away Diana at the front desk was very prompt & got me checked in quickly, Cindy the nurse was very gentle with doing the quad nose swab and Kenzie is so kind & helpful! Great job everyone!
The therapy dept is excellent.
The ER staff treated me amazing and explained everything well when I asked questions. Your receptionist was so very helpful and pleasant. I wasn't sure of my Medicare coverage,but she looked it up for me and also gave me my ID number. So thankful for her. The nurse doing my ultrasound was so polite and professional.She walk me to front desk to show me way out. I've never been to your hospital before, and would not hesitate to go back for anything. Thank you so much for a very pleasant experience.
Amie did a GREAT job with my x-ray She was very very gentle with my smashed finger!!!
Rachel in Registration was quick and very understanding of my pain!! GREAT JOB TO ALL!
Jon is an asset to your facility
Your bus driver Tony is also top notch.
Kenzie C. is amazing! We are so lucky to have her in our community!
Emily is so caring and compassionate!!! And the front desk is so kind and professional at the same time! Already recommended to others.
We did not have a front desk staff since our appointment was done on the computer with our provider. Laurie Dobrinich is a good mental health counselor for sure!
The staff at HMH made me feel valued, safe, informed and very comfortable.
Every staff person I encountered - from the check-in desk to my care giver Laura and the nursing staff /surgical team seemed happy to be working at HCMH
Katie L is the greatest and I enjoy working with her
Courtney explained everything so well. I absolutely loved the fact that the room was big and had a window. Knowing I had to do a pulmonary function test was making me nervous but she explained things so well and being inside the chamber wasn't so bad. It was a pleasant experience and I appreciate her so much. Thank you!
Top notch. Employee conducting PFT (Katie P.) was best I have worked with, do what you need to keep her. Knowledgeable, personable and patient conscientious. And I hate PFTs. Do them at work yearly. Seriously top notch.
After my CT scan I felt a little weird and off. The lady that did my CT (Angie G.) was very kind and understanding. She was calm and comforting. I very much appreciated her help and concern for me and my health after such a procedure She was wonderful and helped me feel better She deserves recognition for her kind and caring nature
Your receptionist (Diana T) was so very helpful and pleasant I wasn't sure of my Medicare coverage, but she looked it up for me and also gave me my ID number So thankful for her The nurse doing my ultrasound was so polite and professional. She walk me to front desk to show me way out. I've never been to your hospital before, and would not hesitate to go back for anything. Thank you so much for a very pleasant experience.
The HCMH Parking Spot winner is a random drawing done from the prior month’s “Teammate Of The Moment” note card submissions.
Teammate Of The Moment
Alexis Hill
Alison Angstrom
Alondra Gonzalez-Valdez
Anna Ervin
Arielle Crotty
Ashley O'Hern
Brianna Jenson
Chad Theesfeld
Connie Moench
Courtney Harris
Courtney Palmer
Cynthia Loftus
Elizabeth Jones
Erin Suntken
Hannah Mickelson*
Isabel Shekey
Jasa Hankey*
Jen Parrish
Jennifer Green
Joey Nino
Jon Naaf
Kaila Morton
Karen Mitsven
Karla Rasmussen
Karley Gascho
Kelee Geopfert
Kyrsten Chapman
Lili Lechuga
Lindsey Chardoulias
Lisa Minor **
Lisa Willard
Lizzy Dudney*
Lyndsay Nolting
Makenzie Charlson
Maria Lechuga
Mary Vaughn
Matt Hoffman
Megan Vote
Melissa Slaikeu
Melisssa Wilson
Mia Harris
Morgan Olson
Payton Fevold
Russ Hoefer
Sandy Hanson*
Sara Armstrong
Scottie Vollrath*
Sonya Routh
Sophia Harris
Stacy Willard
Tawny Odom
Tracey Angell
APRIL
Tracy Angell, 23 Years
Jennifer Hoefer, 23 Years
Sierra Jorgensen, 11 Years
Heather Leod, 10 Years
Beth Hinners, 9 Years
Joshua Dent, 1 Year
Alycia Wirtz, 1 Year
Tanner Myer, 1 Year
Shawna Allbee, 1 Year
* means number of additional mentions that teammate received in that month
Teammate Of The Moment
TOM Cards
What are TOM (Teammate Of The Moment) cards?
This is a recognition and reward program designed for employees to give praise when another employee goes above and beyond our Key Service Behaviors and Values. Please make sure to fill it out with the specific occurrence you noticed.
Example: “I observed you yesterday walking a patient to their car in the rain with an umbrella”.
Fill out when you observe an employee going above the standards set with our Key Service Behaviors and Values
DO give specific examples – no generalized statements please DO fill out completely: including first and last name and department.
DO NOT take advantage of this tool - it’s specifically created to give people recognition for going ABOVE and BEYOND their daily duties.
Once filled out, place in our recognition boxes, Alison Angstrom’s mailbox, or slide under her office door.
April 1 : Hot Dog Day st
April 2 : Smothered Pork/Cooks Choice nd
April 3 : Taco Bar rd
April 4 : Grilled Cheese/Crab Cakes th
April 5 : Chicken/Swiss Steak th
April 6 : Ham Balls/Turkey with Gravy th
April 7 : McHCMH Southwestern Chicken Salad/Beef and Noodles th
April 8 : Enchilada Tortellini/Rotisserie Chicken th
April 9 : Salisbury Steak/Tenderloins th
April 10 : Chicken Lo Mein/Mediterranean Fish
April 11 : Mac and Cheese/Meatloaf th
April 12 : Garlic Chicken/Marinated Pork th
April 13 : Brisket/Scalloped Chicken th
April 14 : Turkey Meatballs/Honey Pork th
April 15 : Chicken Strips/Lasagna th
April 16 : Patty Melts/Beef Tips th
April 17 : Wrap Day th
April 18 : Shrimp Elote Burritos/Smothered Steak th
April 19 : Chicken Drumsticks/Herbed Pork Loin th
April 20 : Ham/Herbed Chicken
April 21 : Cauliflower Crust Pizza/Pot Roast st
April 22 : Pita Day/Chicken Cordon Bleu nd
April 23 : Hawaiian Fried Rice/Ribs rd
April 24 : Breakfast & Pancake Day th
April 25 : Potato Bar th
April 26 : Ginger Pork/Cooks Choice th
April 27 : Braised Beef/Herbed Turkey th
April 28 : Surf and Turf Power Bowls/Pasta Shells th
April 29 : Fish Fillet Sandwich/Ham Mac and Cheese Casserole th
April 30 : Smothered Pork/French Dips th
A P R I L M E N U C H E C K O U T T H E M E N U F O R T H I S M O N T H