and people you speak to, the steps taken and commitments made, and any other pertinent information. Accounts receivable collections must be done in a persistent and timely manner. You may write to me to obtain an account receivable collections form, or you can create one yourself as a tool to keep track of these accounts. Also, it will serve as a key document should you have to go to court to collect. Accounts receivable collections procedures can be established, and they work very well with whatever CRM (customer relations management) software you use. There are some really good ones out there and they are great at record keeping and communications but come aren’t great at collections so use my method and eliminate your accounts receivable headaches. Without a doubt, collections are among the most important cornerstones in the standard operating procedures for fence contractors. If you don’t get paid, you go out of business, it’s just that simple. A well-placed, timely customer satisfaction call can head off a majority of your collections problems and maintaining that protocol for all future collections will alleviate probably more than 90% of all collections issues. Don’t delay, collect today!
BENEFITS / CHARACTERISTICS
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NOVEMBER 2021 | FENCE NEWS USA
