MARCH 2022
Branch Review C I T Y
O F
FA R M E R S
B R A N C H ,
T E X A S the official
city of farmers branch
NEWSLETTER
city council approves home rehabilitation program for seniors A new Home Rehabilitation Program is now available to Farmers Branch seniors and disabled residents. The program was approved by City Council at the November 16 City Council meeting and offers home repair assistance to qualifying seniors and disabled homeowners. The goal is to help Farmers Branch seniors and disabled residents remain safe and independent in their homes by providing home repairs and accessibility assistance. These projects include failed plumbing fixtures, clogged or broken sewer lines, damaged electrical switches and outlets, leaking roofs or broken air conditioning or heating units or code violations. This program is managed by Metrocrest Services with $50,000 of funding made available through the American Rescue Plan Act. The program allocates funds up to five thousand dollars ($5,000) for any eligible homeowner. Projects will be approved until funding is depleted. An applicant must be a resident of the City of Farmers Branch, who owns a residence in Farmers Branch and is either above the age of sixty-five (65+) or who is disabled in accordance with the Americans with Disabilities Act (“ADA”) and based on income level. To apply for this program, schedule an appointment with the Metrocrest Senior Case Manager at 972-446-2100.
farmersbranchtx.gov
New utility bill pay system is now available The scheduled ewUTILITY BILL PAY All N upgrade of the City’s Utility Bill payment system has been completed and is now available for water customers. The new system is a Tyler Technology platform called Citizen Self Service and it went live on February 1. Any water bill customers seeking to pay bills online will need to set up a new online account to access the system. C I T Y O F FA R M E R S B R A N C H
ACCOUNT SIGN UP & PAYMENT INSTRUCTIONS
Step 1
Step 2
ACCESS THE SYSTEM
1. Go to farmersbranchtx.gov 2. Click on Online Payments 3. Click on “Pay Your Utility Bill”
SET UP YOUR ACCOUNT
Click Here
Step 4
Step 3 Note: All users will need a new account to pay utility bills online. After you sign up, you’ll be sent an email. Find it and activate your account. Once you’ve activated your account, you can close the page with your personal information and go back to the signon screen.
Sign Up for a New Account
Once you have verified your account, log in and you will arrive at the following screen.
Click on Utility Bulling
Click on Utility Billing
Step 5
Enter your Account Number & Customer ID and click search to pull up your Utility Account. You can find your account number on any City utility bill from the past year. The account number will be the digits AFTER the dash. The Customer ID will be the digits BEFORE the dash. If you need assistance please call us at 972.919.2525
Step 6
Jane Resident
1234 Duck Road
12345
123456
Click on the blue highlighted account number to pull up your account.
Detailed instructions on how to set up a new account and make payments are enclosed in this month’s water bill and can also be accessed by visiting farmersbranchtx.gov/utilitybill. The City’s customer service representatives are available to help as users get acquainted with the new system. Please call 972.919.2525 for assistance.
Branch Review ahora disponible en escanear para español español A Spanish version of the monthly Branch Review newsletter will now be available digitally and can be accessed by scanning the QR code or visiting f a r m e r s b r a n c h t x .g o v/ branchreview.
Planning a spring Clean? Many residents use the turning of the season to accomplish large and small clean ups of their homes and property. The City’s Sustainability & Public Health department has a variety of helpful resources available to assist residents as they embark upon their clean up projects. Some of these resources include: Pick Up Calendar Reminders - Sign up for text or email notifications in advance of the pick up days for your address. Where Does this Go? - View the list of acceptable items for trash, recycling brush and bulk. Special Waste Pick Up - The City provides weekly special waste pick up for items that can’t go to the landfill or they will brake if collected during bulk pick up. Items include glass, mirrors, motor oil, car and boat batteries and tires. Items are collected by hand and transported in a city truck. Household Hazardous Waste Disposal - The City has partnered with Dallas County to provide free disposal of hazardous household chemicals. Visit the website for full details. Citizen Collection Center- Only available to Farmers Branch residents, the CCC is a facility that accepts compost, electronics, large trash and debris, regular household garbage and textile recycling. Use of the facility is free. See website for location and hours.
Access more information about these resources at farmersbranchtx.gov/cleanup or call 972.919.2613
Mark Your Calendar
2022 SCHEDULE SUMMER FUNSHINE PROGRAM
May 26 – August 10 (excluding May 30 and July 4) Monday – Friday, 7 a.m. to 6 p.m. | Ages 6 – 12 years Includes field trips, swim time, and many more exciting adventures! Farmers Branch resident sign up begins March 1. For more information, visit fbreccenter.com.
HANDS ON HISTORY: DIRTY JOBS
Day Camp | Monday, June 27 from 9 a.m. to 4 p.m. Farmers Branch Historical Park | Ages 6 -12 Step back in time and try your hand at some of the dirty jobs that kept our farming community alive and kicking. Space is limited,register online at fbhistoricalpark.com.
GIRLS MAKE HISTORY
June 11 -15 from 9 a.m. to 4 p.m. Farmers Branch Historical Park | Ages 6 – 12 Experience the life of girls from the American Frontier through the Civil War, the Victorian Era, WWII, and ending with a 1950s style sock hop. This camp always sells out, sign your kiddo up today by visiting fbhistoricalpark.com.
ARTCHELLA CAMP WITH PALOMA, “CARNIVAL”
July 18 -23 from 9 a.m. to 4 p.m. Farmers Branch Historical Park | Ages 6-12 In partnership with artist Paloma Nadine, this “Carnival” themed Artchella Camp is a week full of hands-on science, drawing, painting, and crafting activities This camp sells out fast, sign your kiddo up today by visiting fbhistoricalpark.com.
JUNIOR LIFEGUARD PROGRAM
Two Sessions: June 21 – 24 and July 19 – 22 Tues – Thurs 10 a.m. to 5 p.m. & Fri 9 a.m. to 4 p.m. Aquatics Center | Ages 11-14 In this skill building specialty camp, participants will learn communication and decision-making skills, and the basic responsibilities of a lifeguard. Sign up your teen today by visit fbh2o.com.
JUNIOR SWIM INSTRUCTOR PROGRAM Farmers Branch residents are invited to take advantage of a free shredding event hosted by Farmers Branch Sustainability & Public Health. Residents can responsibly and securely discard household documents free of binders, clips and magnets. The event will take place in the parking lot of City Hall, located at 13000 William Dodson Parkway. For questions, please contact the Sustainability Department at 972-919-2613 or by emailing sustainability@farmersbranchtx.gov.
July 11 – 14 from 4 – 7 p.m. Aquatics Center | Ages 11-14
Participants will learn communication and learn the proper techniques of teaching swim lessons. Sign up your teen today by visiting fbh2o.com. Interested in both the Junior Lifeguard and Swim Instructor Programs? Ask about the award-winning W.A.L.K., which allows discounted enrollment in both programs.