In the first quarter of 2023 the Home Office issued 346 penalties to UK businesses to the value of over £6m for employing migrants who did not have the right to work.
Do not wait for a Home Office visit; get on the front foot and ensure your organisation complies with all its legal and visa sponsor duties to avoid large fines.
At Birketts we can help you pass any inspection with flying colours. Our services include:
• reviewing your Right to Work check processes and record keeping
• ensuring employee HR files include required documents
• interviewing personnel involved in administering your visa sponsor licence
• reviewing HR processes, procedures and systems
• assisting with the administration of the immigration sponsor licence
• undertaking visa applications for employees on your behalf
• helping you manage your recruitment costs
• supporting with flexible and remote working contract arrangements
• providing training modules covering everything from recruiting international workers to advanced sponsor licence management.
Contact our Immigration Team so we can build a support programme that fits your business.
Sacha Wooldridge
PartnerT +44 203 553 4897
M +44 7813 582177
E sacha-wooldridge@birketts.co.uk
Denise
Osterwald
Legal DirectorT +44 203 940 6865
M +44 7980 931708
E denise-osterwald@birketts.co.uk
Welcome to the May/June 2024 edition of Diamond.
Although as I write this the weather isn’t showing any signs of improving (it’s actually grey and drizzly outside with no promise of Summer in sight!), the same can’t be said of the growth in gdb Membership, which has been going from strength to strength since the Autumn. We have welcomed new member businesses from across our region and are delighted to see previous member companies returning to enjoy the benefits of being part of our business community.
This edition of Diamond highlights
the prestigious Gatwick Diamond Business Awards 2024 which took place in March at The Grand, Brighton with Simon Brodkin as our hilarious celebrity host. You can see full details of this year’s winners on pages 6-9. Huge congratulations to them, and our sincere thanks once again to our 2024 Headline and Category Sponsors, whose support enables us to celebrate the good and the great from across our exciting and vibrant region.
For the second year running, we ran our GDBA Charity Draw with prizes kindly donated by JetBlue, Delta Airlines and the Grand, Brighton. Our thanks to them, to everyone who bought tickets on the night and to the RPD Foundation for managing the process. Almost £4,500 was raised which has been distributed to our eligible Charity Members who do such valuable work for those in need across our region.
And staying on the subject of charities, there are lots of great examples of members supporting local charities in the pages that follow, with a special mention to our very own Ciaran Donohue, who ran 10k last month to help raise funds for Family Support Work. Well done to Ciaran, and to everyone else who has offered their valuable support.
Our front-page this edition features train operator Southern who, in an effort to improve the existing rail timetable,
will double services between London, Gatwick, Crawley and Portsmouth from June. See full page 36 for more information about the changes and why they have been introduced.
On page 4 our Member Spotlight shines on Mark Blunden, BDM at Xpress Group. We are delighted to hear that gdb membership, regular attendance at events and strategic sponsorship engagement has helped Xpress Group raise their business profile across the region.
April saw the launch of Business Surrey, a Surrey County Council led initiative providing free and accessible support for all businesses in Surrey. I look forward to representing our Surrey Business members as part of the Surrey Business Leaders Forum alongside other leading Surrey-based companies. See page 23 for more information and a link to their brand-new website and our thanks to Surrey County Council for their sponsorship of this edition of Diamond.
My thanks as usual to Creative Pod for the design of Diamond, with additional congratulations to Matt Turner and the team as Creative Pod turned 18 in April! (see page 21). Thanks also to all of you who have contributed your news, inspiring stories and advice.
Sally Brown General Manager
1. What appealed to you about joining gdb?
I sampled gdb in previous employ having been introduced by Steve Jebson. It immediately felt like the place to be for business across the region. I insisted Xpress joined gdb during my interview.
2. What was the thing that surprised you about gdb?
Just how relaxed and friendly it all is. The stiffness and formalities of other networking groups isn’t there and clearly doesn’t need to be. It always feels like people having fun while doing business.
3. What’s the biggest single thing you’ve got from being a member of gdb?
A whole bunch of new customers. It works, simple as that.
Name: Mark Blunden
Business name: Xpress Group Creative Print and Signage
Member since: 2021
Description: Design and supply of small and large format print solutions, signage, and event stands. We also install, including at Gatwick Airport land and airside. Based on Manor Royal since 1991.
"A
4. What difference has being a member of gdb made to your business?
It has upped our profile across the region. One of the first people I spoke to on joining Xpress said he had never heard of us. Some months later, he saw me again and said, ‘you are everywhere!’. Our membership and regular event attendance is a big part of why this happened.
5. gdb puts on lots of different types of events - what’s your favourite? The Experts Conference at Roffey Park. I like the mix of networking, talks, and stands. Mandi always ensures the sun shines too!
6. What’s different about gdb compared to other networking you do?
That it feels like a club open to all. A place where people want to come and make good contacts in a relaxed and professional group.
7. What’s your top tip for getting the most out of networking? Be you, relax and have fun.
8. Besides the events, what else do you get out of your gdb membership? We have sponsored some events and placed articles in newsletters and Diamond magazine. Volunteering as an ambassador also helps with profile and gives me a good sense of giving back to this fantastic business group.
xpressgroup.uk
As you may or may not know, as of the 1st April, the government made some significant changes that will impact all SMEs when it comes to accessibility to apprentices.
These changes include the elimination of co-investment payments for businesses with apprentices under 22 years of age, as well as apprentices aged between 22-24 who have an EHCP. This frees up funds that can be used for a whole host of other training benefits for your business.
What are these benefits?
With the co-investment funds now freed up businesses can re-invest by offering above the minimum apprentice wage to new apprentices. Thereby this can, not only attract the best candidates to apply to ‘your’ business, but can also
increase retention of the apprentice. Another way employers can make good use of the newly available funds, would be to invest in more CPD for their current employees. Group learning sessions are a really effective way of upskilling a whole department on the same day and ensure that they have all received the same quality of training. Not only does this improve staff knowledge but can also act as a team-building/morale boosting activity when the course is provided by highly engaged expert trainers, like the ones we employ here at Rewards Training.
These are just a few of the many positive effects that the funding reforms can have on your business’s current employees and future talent should you decide to invest in your workforce of tomorrow.
With so many ways for organisations to use AI, making sure you’re up to date with the latest advancements will ensure that you have an edge on the competition. Microsoft’s AI chat tool - Microsoft Copilot - is shaping the way organisations work. With so many functionalities and tools available with just a simple prompt, it’s making workflows far more efficient and productive. Extech Cloud experts have highlighted the top 5 uses for Copilot within Microsoft Teams:
Summarise meeting notes Microsoft Copilot lets you turn your Microsoft Teams meeting into summarised notes with just a simple prompt, such as ‘summarise the meeting in simple notes’.
Catch-up when attending Late Microsoft Copilot will ensure you’re able to catch up with what you’ve missed by summarising events to keep you in the loop. Just ask Copilot to ‘summarise the meeting so far, with all the key
points’ and it will give you everything you need or use Copilot’s meeting recap capabilities to go over anything you’ve missed.
Using chat to create agendas
Ask Copilot to ‘make an agenda for my meeting about business operations’ and it will use your organisational data to do this – and make any necessary changes.
Capture and assign actions
Copilot can capture exactly who is meant to do what action post-meeting. Simply
If you have been considering employing an apprentice but have held back due to financial restraints now is a fantastic time to re-consider and bring in a new member of staff to upskill and shape them to your business, processes and culture.
rewardstraining.co.uk
ask Copilot to ‘summarise everyone’s post-meeting actions’ and it will create a clear ‘to do’ list.
Catch-up on messages after leave
Create a summary of everything that’s happened while you were away with a simple prompt to ‘summarise everything I’ve missed in the R&D chat since I went on leave’. Copilot can also use its organisational data to answer specific questions about subjects discussed.
extechcloud.com
The 2024 winners of the prestigious Gatwick Diamond Business Awards were announced on 21st March to a packed audience at The Grand Hotel, Brighton.
Now in their 16th year, the Awards are a well-established highlight of the business calendar and are strongly supported by the Gatwick Diamond business community with Headline Sponsors Arora Group, Birketts LLP, Elekta Ltd and London Gatwick.
Celebrating the achievements of individual businesses and business people across a wide range of categories, they also showcase the success of the Gatwick Diamond economic area as a major driver of the regional and national economies.
This year’s ceremony was hosted by the acclaimed character comedian, Simon Brodkin. Simon’s many television appearances include Live at the Apollo and Sunday Night at the Palladium.
The Evening started with a Pre-Dinner Reception sponsored by Cleankill Pest Control and was rounded-off with the now highly anticipated After-Show Party.
APPRENTICE OF THE YEAR
Sponsored by Chichester College Group
Billy Marsh (London Gatwick)
ENVIRONMENTAL CULTURE AWARD
Sponsored by Elekta Ltd
OHM Energy
INTERNATIONAL BUSINESS OF THE YEAR
Sponsored by JetBlue
PVL UK
THE AWARD FOR BEST FLEXIBLE WORKING PRACTICE
Sponsored by Flexibility Matters
Roffey Park Institute
THE AWARD FOR CUSTOMER DELIGHT
Sponsored by Birketts LLP
Nutfield Priory Hotel and Spa
PROFESSIONAL SERVICES FIRM OF THE YEAR
Sponsored by Wessex IT
Birketts LLP
THE AWARD FOR COMMUNITY CONTRIBUTION
Sponsored by Crawley Town Centre BID
Search Seven
THE AWARD FOR INNOVATION
Sponsored by University of Sussex
Sea Change Wine
EMPLOYEE OF THE YEAR
Sponsored by Rosemary French OBE
Tanya Addison (Elekta Ltd)
MANUFACTURING BUSINESS OF THE YEAR
Sponsored by University of Sussex School
Chess Dynamics
NEW BUSINESS OF THE YEAR
Sponsored by Platinum Media Group
AC South
EMPLOYER OF THE YEAR
Sponsored by Reigate & Banstead Borough Council
Kingsway Care
BUSINESS PERSON OF THE YEAR
Sponsored by Richard Place Dobson
Hayley Peacock (Atelier 21 Future Schools)
BUSINESS OF THE YEAR (OVER £1M TURNOVER)
Sponsored by EMW Law
Runway Training
BUSINESS OF THE YEAR (UP TO £1M TURNOVER)
Sponsored by Crawley Borough Council
Kingsway Care
THE AWARD FOR OUTSTANDING CONTRIBUTION TO THE GATWICK DIAMOND
Supported by the gdb Executive Council
Jeff Alexander
The last award of the evening was presented by Dee Mathieson, Chair of the gdb Executive Council, and went to Jeff Alexander for his outstanding Contribution to the Gatwick Diamond. Julie Kapsalis, Principle of NESCOT and one gdb’s four Directors, paid tribute by saying “He is an exceptional leader, a generous mentor and supporter, and is a core and instrumental figure in the success of the Gatwick Diamond”.
Podcasts offer a lot of benefits to businesspeople and entrepreneurs, and what’s more, they can be a lot of fun.
1. Shareable content
You generate instantly shareable content, which can range from the podcast in its entirety, to soundbites to cover certain nuggets of information for your audience.
2. Industry respect
It can take time to build up clout in your industry, especially if you lack time to network in person. But podcasts are a fast way to be heard amongst your industry audience – and you gain captive interest in the process!
Appear on the right podcasts, show your knowledge, and contribute to the debate and you’ll rapidly gain respect and clout amongst your peers.
3. Simplicity
Podcast appearances are quick and easy, and they have an immediate impact too. What could be simpler than having a relevant conversation with a fellow industry professional and growing your reputation and brand in the process?
4. A platform pitch
A filmed podcast is a natural way of offering you a pitch for your brand’s
East Surrey Hospital looks after sick children from across the Gatwick Diamond area.
As the hospital charity, we’re dedicated to enhancing the experiences of young patients and their families. Our newly launched children’s appeal aims to create more child-friendly and welcoming hospital environments based on feedback from staff, patients and families. Here is how you can make a difference:
Transforming a family kitchen: We want to turn this space into a welcoming retreat for families. Your support will help create a comforting environment away from the clinical setting.
Provide three Rockin’ R Gaming consoles:
These consoles will enhance patient entertainment by offering interactive
experiences that bring joy and distraction during challenging times.
Funding the fun with a brand-new sensory trolley:
Our goal is to alleviate anxieties and promote relaxation through sensory stimulation. This trolley will be a source of joy and comfort, helping children feel at ease during their hospital stay.
Making a treatment room childfriendly:
By adding beautiful artwork to the treatment room, we aim to create a child-friendly tool of distraction whilst children receive their treatments which can be daunting for our young patients. We invite you to be a part of this transformative initiative. Abi Cleeve, CEO of Redhill based Graphters Ltd, has already shown us how much care and appreciation there is in our local community by generously donating to
offer. This is the perfect opportunity to really sell what you do and offer in a compelling, immediate, and highly relevant way.
5. Podcasts are enjoyable!
Podcast hosts are skilled interviewers, and they know how to make the experience fun and enjoyable. A great podcast is filled with rich content, humour, engaging conversation, and plenty of energy, so you can enjoy the experience of your host and allow your contributions to be expertly guided for the best possible result. Podcast recording is a lot of fun!
Which reasons will encourage you to guest on a podcast this coming season? Check out our full list of Brilliant Businesses podcasts here, packed with knowledge, insight, and expertise: brilliantbusinesses.biz/podcasts
transform our children’s day procedures unit. Stay tuned for more details which will be shared at our official opening of the unit soon!
Whether you choose to donate directly to our appeal or contribute in other ways, such as joining our matron at this year’s Run Gatwick, every contribution counts. Email the SASH Charity team to get involved: sash.charity@nhs.net Together, we can make patient’s wishes become a reality.
Intersectionality, a term coined by legal scholar Kimberlé Crenshaw in 1989, highlights the intricate interplay of various aspects of an individual's identity, shaping their unique experiences and challenges. Failure to acknowledge intersectionality results in overlooking the distinct needs of individuals navigating multiple marginalised identities.
Incorporating intersectionality
into organisational practices and culture is imperative. It enables your organisation to provide deeper, more nuanced understanding and cultivates empathy. It also allows for a fairer and more welcoming environment for all employees. Embracing it strengthens inclusivity, will help inform effective policy and practice, and will guard your business against tokenism and exclusion.
The immense benefits include enhanced understanding of different lived experiences, fostering empathy, and promoting respect for diverse identities; the cultivation of an inclusive culture that boosts employee engagement and drives innovation; huge improvements in decision-making by identifying biases and ensuring equitable outcomes; enhanced attractiveness for a broader
talent pool and strengthened customer relationships by addressing diverse needs; and the reduction in turnover and conflicts, aiding in compliance and risk management by promoting fairness and equity, thereby mitigating legal and reputational risks associated with discrimination.
In conclusion, by recognising and addressing the complex interplay of privilege and discrimination, your organisation will cultivate a diverse and equitable workplace where employees feel respected, valued, and empowered, regardless of their intersecting identities.
Such recognition will not only benefit your teams but it will, importantly, also contribute to societal progress.
culturalnexus.co.uk
Cultivating a positive work environment? It’s not all ping-pong and bean bags!
Believe it or not, you don’t have to emulate the work environments of companies like Google to foster a positive working environment.
At GoGecko I am passionate about finding talent who want to stay longterm with businesses and getting your work environment right is crucial. By implementing some key strategies and without a huge budget, you can create a great culture where your employees can perform at their best and love coming to work.
Open communication is crucial, and encouraging dialogue within your
team fosters transparency and trust. For instance, regular team meetings provide avenues for feedback, ensuring everyone's voice is heard.
Leading by example is equally important. Demonstrating integrity, empathy and appreciation for your employees' efforts sets the tone for workplace culture. Your leadership should inspire your people to embody these values, contributing to a positive atmosphere.
Encouraging collaboration and teamwork cultivates a sense of unity and purpose too. Be bold! Recognise
and reward your teams’ achievements. Each year one of my clients rewards the team members who most embodied each of their company values.
Work-life balance is one of GoGecko’s most asked-for criteria when a candidate is looking for a new role. It is essential for a team’s well-being. Offering flexible work arrangements and prioritising selfcare also prevents burnout.
Providing opportunities for growth and development demonstrates a commitment to team members’ longevity in your business, and empowers individuals to reach their full potential.
Finally, celebrating diversity and inclusion creates an environment where all employees feel valued and respected.
In conclusion, grow your business with a people-first strategy and you will encourage longevity in your employees’ commitment, and client confidence and business success.
gogecko.org.uk
Paella Fella in Parliament: Our pride at catering for ‘A Taste from across mid Sussex’
On March 20th Paella Fella was privileged to be invited by Mims Davies MP to showcase our traditional Spanish catering at the 'A Taste from Across Mid
Sussex' food and drink event at the Houses of Parliament.
The aim of the event was to showcase the breadth of incredible, hard-working small businesses across Mid Sussex and to highlight the importance of shopping locally and supporting these businesses.
Paella Fella has been cooking up traditional Spanish food since 2009 and can certainly testify to the importance of having a loyal customer base. Furthermore, we source many of our ingredients from local farms and suppliers, alongside the traditional Spanish ingredients used in our menu, to pass forward this ethos of supporting other small businesses in our area. We believe that we can thrive together!
But on to the serious business of the
After two years of dedicated support for the Crawley Food Bank Partnership, RPD and the RPD Foundation are proud to reflect on their collective achievements and the significant impact made on the local community.
Throughout this journey, their joint efforts have raised over £15,000 in support of the Crawley Food Bank Partnership whilst also distributing a further £25,000 from WSCC. They have delivered a series of engaging events such as quiz nights and footgolf tournaments, as well as personal challenges undertaken by RPD's Managing Director, Matthew Tyson, including triathlons, uniting to make a positive difference.
In addition to monetary donations, clients and the community have generously contributed food and essentials, demonstrating a remarkable spirit of compassion and solidarity. These donations have provided crucial support to individuals and families
food… we served a selection of our tasty tapas bites including chicken pinchos, mackerel profiteroles, goat’s cheese & beetroot picatostes, romesco picatostes, our own artisan rosemary & rock salt focaccia and Spanish olives.
It was a truly fantastic experience, and a real honour to be invited to attend.
These past few years have seen some turbulent times for caterers as we have navigated coming out of the pandemic, and we’re not out of the woods yet.
Events such as these are so important to promote small businesses and remind people of the value of shopping locally. We can’t wait for the next one!
Nick.Blythe@paellafella.co.uk
facing hardship, offering them vital resources during challenging times.
As RPD and the RPD Foundation bid farewell to their direct support for the Crawley Food Bank Partnership, they extend their sincere gratitude to everyone who has supported the fundraising efforts. These contributions have been instrumental in touching the lives of many in our community.
Looking ahead, RPD and the RPD Foundation are excited to announce their new chosen charity for the
coming year will be Holistic Wellness Community. This collaboration will help the charity to continue its mission to give back to the community by offering free holistic therapies to support well-being and mental health. All the organisations are looking forward to continuing their efforts to make a positive impact in the lives of others. If you would like to find out more about how RPD Foundation could help your business or charity, click on the link: rpdfoundation.co.uk
This is the ability to maintain a good state; basically, be calm and present, or whatever state is appropriate for the situations we happen to be in. We don’t always notice when we do this well, but we certainly notice its absence.
Think: Mood Swings. Emotional Outbursts. Temper Tantrums. Losing our Cool.
And when we find all these things happening, it might seem impossible to control, as you’ll know if you’ve ever tried to reason with somebody who’s about to blow their top, whether that’s an overworked, stressed adult, a hormonal teenager or anyone with sensory overload.
You need a plan!
The trick is to notice what’s causing Emotional Dysregulation. EVERYTHING. All the little things that disrupt our sense of peace and happiness. Most of this will probably seem insignificant, but it all
adds up and we then find we’ve gone past the point of being able to stop an eruption.
These things might include:
y Worrying about things that might go wrong
y Being overworked
y Conflict with other people
y Unhealthy diet including high sugar / additives / fast food
y Lack of exercise
y Too much screen time
y Insufficient / Poor quality sleep
These are just some of the things that ‘add to our load’ and can contribute to or worsen the effects of any condition we are trying to manage, whether it’s anxiety, ADHD, chronic fatigue, IBS, insomnia, headaches, pain or stress.
When we learn to manage Emotional Regulation, our hormones balance out, our body functions better, then we can concentrate easier, have more energy,
do more, sleep better. Our relationships, jobs and lives get easier and we can feel and function so much better.
If you need help with Emotional Regulation, please get in touch.
Jo Sawkins – Fatigue, Pain and Stress specialist at Wings Wellbeing.
wingswellbeing.co.uk
With utility expenditure high on the agenda, the importance of energy procurement strategies cannot be overstated. Flexible energy purchasing can offer businesses a strategic advantage over traditional fixed-price contracts.
Clients adopting a flexible procurement strategy can gain access to constant market monitoring, allowing them to adapt quickly to fluctuations and take advantage of dips in the market, spreading risk more strategically.
Businesses can gain valuable insights into their energy performance through their Wholesale Market Access (WMA) dashboard. Many energy procurement specialists provide this through customised client portals, providing transparency and empowering businesses to make data-driven decisions.
Flexible procurement specialists assess the client's risk appetite and tailor energy commodity price risk management accordingly. When choosing a flexible
energy manager, choose one who has experience in managing diverse energy portfolios. This adds a layer of security and optimisation to the overall energy strategy not just for the present but also for the future.
You’ll also want a flexible energy manager that communicates with you regularly and provides daily market insight reports. It’s important that you’re informed about market trends and legislation, allowing you to balance short-term and longer-term risk management effectively.
With tailored guidance from energy advisors, flexible energy purchasing also allows businesses to explore renewable and green purchasing options as they work towards their sustainability goals.
For an at-large chat about whether flexible energy procurement is right for your business, contact Control Energy Costs’ Client Relationship Manager, John Loizou at cec.uk.com
In the true spirit of unity, the passionate team at Ashdown Park Hotel & Country Club enthusiastically embraced the Country Club Challenge on Sunday 25th February, rallying behind their chosen charity partner of the year, Hearing Dogs For Deaf People.
Despite the challenges posed by the weather, the team wholeheartedly engaged in a diverse array of exhilarating activities, ranging from quad biking and table tennis to clay pigeon shooting. The day culminated in a lively quiz, fostering camaraderie and a sense of achievement among all participants.
Heartfelt appreciation is extended to our dedicated team for their unwavering commitment and to the generous donors whose contributions made a significant impact. Thanks to their
collective endeavours, Ashdown Park proudly raised over £1,100, furthering its support for the invaluable cause championed by Hearing Dogs For Deaf People.
Furthermore, Ashdown Park Hotel & Country Club have introduced innovative fundraising promotions, encouraging guest activations that seamlessly integrate the joy of giving into the guest experience.
Looking ahead, we are eager to continue our efforts to support Hearing Dogs For Deaf People and other worthy causes, driven by the spirit of generosity and goodwill that defines our organisation.
ashdownpark.com
Two Sussex Innovation members were successful in the latest round of seed funding from the Innovate UK Accelerated Knowledge Partnerships programme, after submitting bids alongside the University of Sussex Innovation and Business Partnerships team to collaborate with researchers at the University.
Emotion measurement and analytics technology company Emteq is collaborating with Professor Martin Yeomans from the School of Psychology after being introduced to each other at one of Sussex Innovation's regular community socials.
Emteq's hardware, which incorporates biometric sensors and a range of other tools into VR headsets and smart glasses, will be used to provide proof of concept datasets for a machine learning model to automate the measurement of chewing. Ultimately, the project will lead to the development of more advanced tools for researchers, to monitor food consumption and eating behaviours.
"This has opened a whole new market opportunity for us, and highlights one of the many benefits of working at Sussex Innovation,” said Dr Charles Nduka, founder and Chief Scientific Officer of Emteq Labs. “It's the intersection of clinical needs identified via the medical school, scientific research at the University, and start-up innovation."
Virtual sports gaming platform
Fantasy Football Hub will work with Dr Ivor Simpson and Dr Oliver Thomas of Sussex AI to develop an industry-first probabilistic deep learning model that will transform Fantasy Premier League points predictions. This will provide Fantasy Football Hub subscribers with superior insights, enhancing their chances of success in fantasy football through a more accurate and sophisticated experience.
"We are incredibly excited to embark on this partnership," said Will Thomas, founder of Fantasy Football Hub. "Special thanks go to the IBP team, whose invaluable assistance has been instrumental in getting this project off the ground. We are confident that this will mark the beginning of a long-term collaboration that will not only advance our AI capabilities but also significantly contribute to our overall business growth."
sussexinnovation.co.uk
Large businesses are increasingly incorporating Environmental, Social, and Governance (ESG) considerations into their procurement processes, and tender documents are a key tool for assessing potential suppliers’ ESG performance and commitment. However, SMEs often lack the resources and expertise to address these demands comprehensively. Understanding the key areas of focus and proactive preparation are essential for SMEs to navigate this effectively.
ESG considerations in tender documents encompass environmental, social, and governance. Environmental aspects include climate change mitigation, resource management and pollution prevention. Social considerations involve employment practices, human rights and community engagement. Governance factors encompass corporate governance and transparency.
To prepare for ESG questionnaires, SMEs must conduct thorough internal assessments, identifying strengths, weaknesses and prioritising improvement areas. Foundational
Be A Legend In Your Own
practices, such as formal policies, tracking relevant data and raising awareness among employees are crucial. Leveraging industry frameworks, seeking external guidance and exploring government initiatives can provide invaluable support.
Starting with small, impactful changes allows SMEs to demonstrate progress effectively. Transparent communication of ESG commitment through various channels fosters trust and credibility. Continuous review and adaptation of strategies ensure ongoing improvement.
For SMEs it is important to focus on the material aspects that matter to their business and clients. This involves being transparent and truthful in all their transactions. Furthermore, SMEs should engage with their stakeholders to create strong and lasting relationships. This will provide valuable insights into their clients' needs and expectations, which can help improve their products or services. Ultimately, this approach can lead to increased customer loyalty and greater success for the SME.
By initiating early action, establishing a robust foundation and committing
Dozens of companies, including several gdb members, have now taken over the hostel kitchen at Crawley Open House for a few hours, and prepared and served lunch for everyone.
It’s a great team builder for the corporate team, and directly helps those living at the shelter. The latest to take part was gdb member JACE Training, pictured. Elaine, Hub Manager for JACE Sussex, Surrey & Kent commented:
“Taking part in the kitchen takeover was rewarding and humbling. The residents and staff were so grateful for their meals and it was a pleasure to serve them. We learned so much about the great services Open House provide to
to continuous improvement, SMEs can effectively prepare for ESG questionnaires. This positions them as a responsible and sustainable partners capable of meeting the evolving needs of larger clients in a rapidly changing business landscape.
For further information, contact Richard Singleton on:
rsingleton@menzies.co.uk
help people get back on their feet – what a worthwhile charity it is, right here in our local community.”
Crawley Open House is the residential homeless shelter in Three Bridges, offering accommodation and support to those who find themselves unhoused. 55 women and men (and dogs!) call it ‘home’ for now, either in the highsupport hostel or one of their 6 moveon houses. crawleyopenhouse.co.uk
Managing and developing a team is often cited as one of the hardest, and least enjoyable roles, business owners have. You are not only competing for the best people, but also for their imagination, enthusiasm and passion as members of the team. Therefore, engagement and motivation are paramount to achieving your business performance ambitions.
As the leader in your business, the onus is on you to proactively and positively manage your team, using the right strategies at the right time, applying your emotional intelligence and tools to drive up engagement and performance levels.
To help you out, Gatwick Diamond members, UK Growth Coach, have produced this FREE 9-point guide to
With the pressure of increased overheads and costs, some employers are having to consider downsizing their workforce to keep their business afloat and are therefore having to consider making redundancies (sometimes for the first time).
However, it is not as easy as picking the poor performing employees and dismissing them or adopting a “last in, first out” approach. You need to establish a strong business case and have a fair approach to the redundancy process. Here are some of the considerations that should be at the forefront of employers’ minds:
1. Check redundancy is needed Have a business case, consider what the alternative options are.
2. Identify which roles are affected and ‘pool’ the roles for selection
It is important to identify roles not individual employees.
3. Place employees ‘at risk’ and commence consultation with them
Encourage your employees to suggest alternatives to redundancy. Ensure they are aware that redundancy is not a foregone conclusion.
4. Selection for redundancy
Construct fair and objective selection criteria.
5. Offer alternative roles
Consider the new legislation protecting returning mothers and new parents from redundancy in addition to new and/or vacant positions or changes to terms and conditions.
6. Calculate redundancy pay
From both a statutory point of view and with consideration to any contractual entitlements employees may have.
7. Dismissal and appeal
Employees have the right to appeal, you must ensure that the appeal Chair is appropriate and impartial.
The above is a high level overview of some of the primary considerations that
successfully engaging your team and empowering them to deliver their best performance.
Covering tools, approaches and tactics, the guide offers a toolkit to take team management from being one of your least favourite aspects of being an owner, to one of your preferred roles.
From establishing a purpose for your business beyond profit to inspire your team, through to ways to enhance your leadership skills, creating clear goals for individuals, training to make your team masters in their roles and more, there is plenty in here for you to use and apply in your business today. Download for free now by clicking here
ukbusinessmentoring.co.uk
would contribute towards a redundancy process being deemed ‘fair’.
Redundancy can be a daunting process and employers who don’t follow correct procedures may be liable for unfair dismissal claims and compensation, therefore it is important to get it right.
Number one piece of advice – seek help early, ideally when redundancy is just one of a range of possible future options.
For advice contact HR At Work hratwork.co.uk
Announced in the Spring Budget, the British Business Bank’s ‘Recovery Loan Scheme’, formerly coined CBILS (Coronavirus Business Interruption Loan Scheme) is to be extended from its previous deadline of June 2024 to run until 2026 and aptly renamed to the ‘Growth Guarantee Scheme’.
Renamed as the Growth Guarantee Scheme to reflect how it can be used to help businesses grow, and not just
Top 100 law firm Cripps has announced 36 promotions across its offices, effective from 1 May. The promotions, which span across the firm’s legal and business services teams, include three promotions to partner; Kay Evans (commercial real estate), Alex Gallyer (commercial real estate) and Katie Haylock (corporate).
James Beatton, managing partner, said: “Our people are at the heart of our success, and empowering their growth is key to achieving our strategic objectives. Building on last year’s promotions of 22 individuals, this year brings the total to nearly 60 in twelve months. This serves as a powerful testament to the strength and quality of our team. Congratulations to all those promoted – I’m looking forward to working with you as you continue to develop your careers at Cripps.”
Cripps is dedicated to fostering a culture of professional development.
survive and recover from the impact of the pandemic, the scheme has been a lifeline for businesses in the last four years amidst a difficult economic landscape and uncertainty.
The welcome extension of the scheme brings a continuation of governmentbacked support for SME’s across the United Kingdom, aiding them in investment and expansion where they may be unable to secure traditional business loans.
The scheme, offered by accredited lenders of the British Business Bank throughout the UK, can offer loan amounts from £25k - £2million to eligible businesses on terms from 3 months to 6 years.
Let’s Do Business Finance, an accredited lender of the British Business Bank and a Community Development Financial Institution based in the Hastings, East Sussex, is able to lend
It recently implemented a competency framework for all of its people, which provides clear guidelines for promotion based on demonstrated skills and experience, rather than solely on years of post-qualification (PQE).
James adds: “Our purpose is to be the difference, creating an environment where our people can have enriched careers and contribute to meaningful work. The launch of our competency
up to £150k through the scheme, and has been assisting businesses to access finance through it since its launch by the British Business Bank in 2020 – allowing businesses across the South East and East of England to protect their staff, expand into new premises, invest in new equipment and more.
“The extension of the scheme is welcome news, and we’re looking forward to supporting even more businesses in their growth in the coming years whatever the economy brings, with the support of the British Business Bank and the new Growth Guarantee Scheme” – Sean Dennis, Managing Director, Let’s Do Business Finance
Want to find out more about the scheme and other financial options for your business? Visit:
letsdobusinessfinance.co.uk
framework is significant to our purpose. It empowers our people to take ownership of their own career path, whilst also ensuring recognition for their valuable contributions.”
Cripps is not only dedicated to fostering a culture of professional development but also one of social responsibility. The firm is proud to be a certified B Corporation, signifying its commitment to balancing profit with positive impact on its people, clients, communities, and the planet.
Cripps completed its merger with PDT Solicitors on 1 February 2024. The combined firm now has over 500 people, operating from offices in Horsham, Tunbridge Wells and London Victoria. The merger underscores the firm’s commitment to growth and becoming the premier law firm in the South. cripps.co.uk
Could working fewer hours benefit your business?
Trials of a 4-day week, with no salary loss, are boosting productivity, staff wellbeing, and even gender equality. Evidence from national trials – and local trials here in Sussex – shows positive results: better mental health, improved focus, and higher efficiency.
In a 2022 UK-wide trial, 61 businesses with 3,000 staff adopted the 4-day week. Six months into the trial, 92% of employers had continued the 4-day week, and the latest results have shown that 18 months on, 89% are still operating in this way.
So why offer staff regular time off with no pay cut? Because a 4-day week can simultaneously improve staff wellbeing, workplace performance, retention, and recruitment.
Dr Charlotte Rae and her University of Sussex Business School team have
The discourse surrounding mental health and wellbeing has increased significantly over the past couple of years, not least because of the impact of the COVID-19 pandemic.
Whilst the increase in transparency surrounding mental health is a positive shift, unfortunately some businesses do not have the appropriate structures in place to support their employees.
A recent report carried out by Headspace into mental health in the workplace highlights the impact that work can have on individuals with 77 percent of employees saying that ‘work-related stress has negatively affected their physical health’. With work impacting so significantly on both mental and physical wellbeing, it is important that companies are able to support their employees to prevent burnout and long-term harm.
helped local employers successfully trial and adopt the 4-day week. They support organizations throughout the journey, advising on restructuring, maximizing productivity, and measuring the impact.
Sussex 4 Day Week is the UK's leading quantitative research team in this field, using psychological insights to optimize trials and assess outcomes. Their work with 15 Sussex businesses shows significant impacts on mental health, sleep, and workplace performance.
Reduced hours led to better sleep, lower burnout, higher productivity, and increased work motivation. Importantly, they found links between improved wellbeing and performance: the more someone's sleep improved, the more their productivity went up, and the more their burnout reduced, the more their work motivation increased.
Visit www.sussex4dayweek.co.uk for case studies and a free guide to getting
‘4-day week ready’. The trial remains open – consider a 4-day week, 9-day fortnight, or other productivity-focused schedule. Contact:
charlotte@sussex4dayweek.co.uk
Managers are often the first point of contact individuals turn to if they require additional support at work; however, the report found that only 24 percent of HR leaders say that managers are required to take mental health specific training. This in itself can place additional stress on managers if they do not have the sufficient resources to address the situation.
These statistics highlight the value in putting a wellness strategy in place at all levels of the business so that employees know where to turn should things become challenging. The strategy could include bringing in a qualified Mental Health at Work First-Aider as an initial contact point, or encouraging employees to practice mindfulness. Prioritising the wellbeing of employees has an impact on workplace culture and productivity, the benefits of which are
felt throughout the company. Wellbeing practices are increasingly being viewed as a necessity by prospective employees as well as an essential part of an effective HR strategy. For further information please contact:
claire@mjvconsulting.co.uk
Are you an ambitious local business leader looking for inspiration to take your venture to the next level?
Peer 25 is an innovative leadership and management programme for business leaders in Reigate & Banstead. The programme is delivered by MDHUB, a leading peer-to-peer business growth network, and funded by Reigate & Banstead Borough Council. Programme content will be tailored to meet your individual business growth ambitions.
This new 12-month programme will start in June and is for businesses based in Reigate & Banstead that can demonstrate an average annual growth in employees or turnover greater than 20 per cent per annum over a three-
year period or that have strong growth potential as well as a real appetite to achieve scale-up growth in the short term.
How will you benefit as a business leader?
The programme will provide:
y Regular and confidential peer support from a network of like-minded business leaders to learn from, share knowledge, ideas and experience
y Personal one-to-one leadership development and training from experienced professionals
y Practical ways of unlocking barriers to growth
y New ideas and takeaways to
Everything is interesting, even a walk to the shops.
How do you make a town a better place to live for its residents?
In January 2023 we worked with 20 Crawley residents over 7 weeks to discover the change that people want to see in Crawley. The results underpin the vision and aims of all the work we do.
People told us they feel Crawley is an uninspiring townscape that is colourless and lacking in character. They said they want Crawley to be known as a place where creativity is visible across the town and where people feel inspired just by walking around.
In response to this, the project we run, Creative Playground Crawley, convened a group of volunteers (called Playmakers) specifically to work on a project to create a series of large scale murals across the town.
Watch a film here about the story so far. 350 local people have fed into the designs and have spoken to the 6 artists we commissioned (from a pool of 126 world-wide applications). Thanks to key partnerships we have secured the money to make them possible including Crawley Borough Council, Crawley Town Centre BID and Manor Royal
BID (alongside Arts Council England’s Creative People and Places funding).
The murals launch on 9th May. They are the first step we are taking to make sure everything is interesting in Crawley, even a walk to the shops. And we hope it might be a small move to make Crawley a better place for its residents.
implement in your business
y Access to an infrastructure that supports your innovation and growth
If you would like to register your interest, please email Simon Bland at:
economicprosperity@reigate-banstead. gov.uk
What do you think? Tag us if you spot them @creativeplaygroundcrawley @creativecrawley #CrawleyMurals
Louise Blackwell, Creative Director Creative Crawley
creativecrawley.com
Energy and water consultants, Control Energy Costs, provide businesses with bespoke utility management and procurement solutions.
Energy and water consultants, Control Energy Costs, provide businesses with bespoke utility management and procurement solutions. At the heart of Control Energy Costs' ethos is sustainability.
They are committed to guiding businesses towards renewable energy options and facilitating behavioural changes among employees to drive positive environmental impact. Their approach revolves around six core services, complemented by their client portal, CECIL, which serves as a centralised hub for accessing energy data, reducing wastage, and managing utilities effectively.
The services offered by Control Energy Costs are interconnected, forming a 360 degree solution for businesses seeking to optimise their energy and water procurement strategies. Clients have the flexibility to enter the process at any point and seamlessly access other services within the offering. Let's delve into each component of their comprehensive service diagram:
Client Portal (CECIL)
As the cornerstone of their services, CECIL provides clients with easy access to their energy data across electricity, gas, and water, enabling informed decision-making.
Energy & water procurement
Control Energy Costs offers a range of procurement options, including peer-to-peer selling, power purchase agreements, and fixed or flexible contracts tailored to meet the unique needs of each client.
solutions
Recognising the importance of carbon reduction, Control Energy Costs provides solutions such as carbon offsets, carbon neutrality verification, and guidance on businesses’ journey towards Net Zero emissions.
Utility connections & siteworks
Through the merger with Energy Connection Services (ECS) in 2023, Control Energy Costs expanded its offerings to include services like solar PV installation, sub-metering, EV charging solutions, and infrastructure upgrades, streamlining the process for clients.
This service involves conducting energy and water audits, detailed site surveys, and in-depth investigations to identify cost-saving opportunities and rectify billing errors.
Control Energy Costs’ CEC solutions encompass a range of services such as initiatives with their partner organisation, Power for Planet, which helps businesses find the right technology to turn their waste into fuel. CEC solutions also include metering and data collection, compliance management, and utilities recharge management, all aimed at optimising resource usage.
Control Energy Costs ensures accurate billing through bespoke validation software, rectification of billing errors, and customised exception reporting, minimising financial discrepancies for clients.
By offering this comprehensive suite of services, Control Energy Costs empowers businesses to not only control their energy expenditure but also align their operations with sustainability goals. For businesses seeking a holistic approach to energy procurement, Control Energy Costs stands ready to provide tailored solutions that make a tangible difference. For further information on how Control Energy Costs can support your business's energy procurement needs, reach out to John Loizou at john.loizou@cec.uk.com or call 07425 102023
As of April 2024, the multi-awardwinning, Sussex-based marketing, design, and website agency Creative Pod is celebrating its 18th birthday. This milestone marks the significant passage of time and underscores the agency's unwavering commitment to creativity, excellence, and client satisfaction in the marketing industry.
Since its inception in 2006, the agency has worked with its clients to become their outsourced marketing department. They take pride in their approach, which has driven them to become a formidable force in the industry, earning accolades and acclaim along the way.
Reflecting on the journey, Matt Turner, CEO, said: “From my beginnings as a tea boy in Redhill to navigating the competitive landscape of Clapham Junction. I’m pleased that my perseverance and determination for creative ideas and unwavering belief that
‘marketing doesn't need to be boring’ has paid off.
The evolution of Creative Pod has been marked by a series of strategic acquisitions and expansion initiatives, each contributing to the agency's growing portfolio of services. From acquiring Gatwick Press, The Print Shop, in 2011 and 427 Marketing and Huga Digital Marketing in 2020, to the recent additions of 2UpFront in 2023, the agency's commitment to innovation and diversification remains unwavering.
To commemorate this milestone, Creative Pod unveiled a new anniversary logo at the beginning of April, symbolising its fun ‘coming of age’ side. The yearlong celebration also kicked off with a grand event on Brighton Palace Pier on the 25th of April, where the agency welcomed its client base and peers to celebrate the journey that has brought them to this moment.
With memories of the Grenfell disaster still fresh, the Government has set out a new statutory regime in regard to building safety. The Building Regulations 2010 (Building Regulations) were amended as from 1 October last year
following the Building Safety Act 2022.
Parties in construction projects should not make the mistake of thinking the focus on building safety simply affects residential projects. Changes to the Building Regulations affect all projects where the regulations apply. They identify a new regime for building control, overseen by a new ‘Building Safety Regulator’, and a new regime for ‘duty holders’ who are the client, the principal designer, the principal contractor, designers, and contractors. These duty holders will be accountable for the design and build of the project and must plan, manage, and monitor their work to ensure it complies with Building Regulations.
The new duty holder regime is similar to the CDM Regulations. Accordingly, a client will need to appoint a principal designer and principal contractor to perform the role under the amended Building Regulations and ensure they
Creative Pod has achieved remarkable success, and the agency is confident that the best is yet to come. If you want to work with them, contact:
creativepod.uk.com
are competent to perform that role.
The client must provide a signed compliance declaration confirming that to the best of their knowledge, the work complies with all applicable requirements of the Building Regulations. The principal designer and principal contractor must also provide signed compliance declarations confirming they have fulfilled their duties under Part 2A of the Building Regulations. Building control will not be able to issue any compliance certification without these signed compliance declarations.
Professional contracts and building contracts will need to be updated to reflect these new duty holders. JCT has announced an updated JCT Design and Build 2024 that will be published on 17 April to account for the new Building Regulations.
For further information, please contact: christopher-pedder@birketts.co.uk
Family Support Work, one of the gdb charity members, relies on voluntary income to fund all of its work throughout Sussex with families in crisis. Fundraising events form a large part of this, and FSW was thrilled to have gdb’s very own Ciaran running the Brighton Marathon 10k in early April.
Ciaran took to the windy streets of Brighton early on a Sunday morning and completed the race in a fabulous time of just under 55 minutes. Thanks to sponsorship from many gdb colleagues and members, Ciaran raised a wonderful £630 for FSW, which is being matched by a local Brighton-based funder. Two
Previously having a reputation as a luxurious add-on for companies, recently, innovation has become business’ most invaluable tools.
Allowing your team space and time to innovate is a great use of resources; 20% of employees work better when motivated, and highly engaged teams boost company profitability by 21%. Here’s how:
Don’t add to the pile
Innovation shouldn’t add pressure onto existing workloads. Google's 20% time rule encouraged employees to focus on innovation one day a week. Although this was time for free thinking, it was still centred around the company's goals, and saw the genesis of Google News, Ad Sense and Gmail.
Think about how you can create dedicated space for innovation; this could be getting out in nature, booking external creative spaces or by visiting an innovation hub. Experimenting with inspiring spaces can improve a team’s morale. Trials like Coworking Week in June at Plus X Innovation can be a great way to boost creativity thinking.
Empower your team at every level and give all ideas equal respect and attention. You never know what might come out of it.
Rather than looking at internal and external innovation as separate, these options are more about how one can help bolster the other. Establishing partnerships with other innovators could broaden the scope of your internal innovation.
other runners took part for FSW with a total of £2770 being raised, which will enable 25 families to receive intensive support for a month.
Nikki Kerr, Director of Fundraising at FSW, said: “It was an absolute joy to have Ciaran running as part of team FSW and we’re so thrilled with his brilliant finish time as well as the incredible amount of sponsorship he was able to achieve. This just goes to show the benefits of being part of such a brilliant networking group where we’re always ready to help and support each other. Thank you Ciaran!” familysupportwork.org
How Plus X Innovation can help If you’re looking to experience an innovation ecosystem first-hand, Plus X Innovation can give you advice. Our hubs are ready-made for innovation, with state-of-the-art facilities, programmes and networking opportunities, meaning you can hit the ground running with your team.
Find out more about how we can support your innovation journey by visiting:
plusxinnovation.com
Business Surrey, Surrey County Council’s new business facing brand and website, has now gone live.
The start of April saw Surrey County Council formally absorb the key functions previously held by the county’s two Local Enterprise Partnerships (LEPs), Enterprise M3 and Coast to Capital. It means for the first time there is a single organisation responsible for driving sustainable economic growth across the whole of the county.
For the first time there is a single organisation responsible for driving sustainable economic growth across the whole of the county.
The transfer also means the Council gains formal responsibilities to deliver business support through the new Surrey-wide Growth Hub and deliver government-funded programmes focused on skills. A new business-facing website for the whole of Surrey is fundamental in ensuring the Council starts delivering for businesses and residents from day one –placing it ahead of the national curve, which is positive news for its 1.2 million residents and 110,000 businesses.
Matt Furniss, Cabinet Member for Transport, Infrastructure and Economic Growth at Surrey County Council said: “Surrey has a great economic story to tell. We’re one of the UK’s leading regional economy, with more than 100,000 businesses which generate more than £50 billion a year to the UK economy.
“We know there is huge potential to grow this further –through targeted support to key sectors, and through working with employers, training providers and local residents to create a high-quality skilled workforce for the future.
We’re one of the UK’s leading regional economy with more than 100,000 businesses.
“I very much welcome the transfer of these powers into Surrey County Council. It will mean that for the first time we will have one organisation who, together with a strong independent business voice, will provide a clear, coherent and comprehensive approach to developing a strong sustainable economy. This is positive for business and for residents." What is Business Surrey? Business Surrey provides free and accessible support for all businesses in Surrey. This includes targeted bespoke support for high growth companies, highlighting available funding and grants, and easy signposting to relevant national and local initiatives.
Anyone looking for help and support for their business in Surrey can contact the team of experts via the business support section of the new website. A detailed and easy-to-use Support Directory also contains more than 100 national, regional and local schemes, providing businesses the chance to search for and contact external providers for help on a range of topics. To keep up-to-date with news and events then sign up to the newsletter and follow Business Surrey on LinkedIn.
For more details, visit businesssurrey.co.uk
At Orbital South Colleges we have recently launched a new range of Parttime courses for adults aged 19+, and we are pleased to share these extra courses we have to offer for Summer term starts
These new additions are a fantastic opportunity for anyone interested in the Salon, Digital or Creative space to take part in some technical and short learning programmes from one-off sessions to a more comprehensive course, there really is something for everyone.
The choice of daytime, evening, online and short courses offers the flexibility to fit learning around existing family, work or study commitments and there is plenty of free parking on site.
As these courses are part-time, students will commence their short and informative course in the second week of the summer term (April 2024).
We have launched the following
courses at the John Ruskin College campus:
y Basic Skincare & Beauty Grooming
y Hair Extensions
y Introduction to Aromatherapy
y Introduction to Hair Styling
y Introduction to Essential Digital Skills
y Introduction to Career in Floristry
y Basic/intermediate Computer Networking Security
And these courses at East Surrey College:
y Basic/intermediate Computer Networking
y Introduction to Essential Digital Skills
y Emerging Digital Technologies
We also offer a range of different foundation courses or extra qualifications which support business upskill their current staff. Some of these courses include, Maths, English, Health and Social Care, plus more specific areas
The Flexible Working Act came into effect on 6th April and the new legislation
y grants employees the right to request flexible working from day one of employment
y eliminates the onus on employees to explain and has also made consultation pre-refusal a mandatory step
This significant change aims to promote work-life balance and support diverse workforce needs.
Under the new law, employers will be required to consider all flexible working requests in a reasonable manner and provide a valid reason for any refusal.
What is a Flexible Working Request?
A flexible working request is a formal proposal made by an employee to their employer to change the terms of their working arrangement. This can include changes to working hours, location, or pattern.
Flexible working arrangements can take various forms, such as part-time hours, job sharing, remote working, or flexitime.
But as an employer how do you ensure that you handle any flexible working requests in the correct manner now the Flexible Working Act is in force.
You will need to bear in mind all
such as sustainability and retrofitting. We know that businesses are unique, so our Business Development Team, work with you to tailor a package to suit. We are able to craft bespoke courses and support you to upskill, retrain and develop your current workforce to align with your business goals. To find out more, check out our website esc.ac.uk or to speak to the Business Development Team directly, please email:
EmployerServices@esc.ac.uk
employees have the right to make a flexible working request, which can include
y A reduction to part time
y Changing start or finishing time
y Flexible hours
y Compressed hours
y Working from home
y Job sharing
You will also need to consider
y Employees can make two requests per year
y You will need to make a decision within 2 months
y The staff member will no longer have to explain why they are making the request
For more in-depth information on the Flexible Working Act Code of Practice, visit the ACAS website
Roffey Park Institute on Thursday 6th June (8:15 - 14:30)
Now in its third year, the gdb Diamond Experts Conference 2024 is designed to provide a physical forum to showcase the diverse strengths of the Gatwick Diamond Business community. This event will also bring businesses together to learn and network.
During this half day conference, you and your colleagues will gain valuable insight from four carefully selected Keynote Speakers, covering hot topics relevant to your business.
There will also be the opportunity for more in-depth conversation and networking as you visit the various Diamond Experts Trade stands. You might decide to relax and chat over a coffee or perhaps take advantage of pre-bookable, 1-2-1 appointments providing free Innovation Audits or Brand and Website Reviews. Whatever you decide, you can be sure to conclude the conference with a delicious BBQ lunch!
08:15 - 08:45
08:45 - 09:00
08:15 - 13:30
09:00 - 09:45
09:45 - 10:30
10:30 - 11:15
11:15 - 12:00
12:00 - 12:45
12:45 - 12:55 13:00 - 14:30
Registration & Coffee Welcome
Trade Stands Open
Presentation - Optimising Talent Potential: A leaders perspective
Speaker - Dr Arlene Egan, Roffey Park Institute
Presentation - The WOW Factor: What is Customer Experience?
Speaker - Jonathan Winchester, Insight6
Networking & Coffee break
Presentation - Leading with kindness: The psychology of kindness and wellbeing at work
Speaker - Prof. Robin Banerjee, University of Sussex
Presentation - AI: Apocalypse or Opportunity?
Speaker - Gerry Lawrence, Freeman Clarke
BBQ Lunch & Networking Close
In partnership with
1-2-1 support pods (Pre-bookable appointments available)
Storm12 – Brand and Website Reviews
University of Brighton – Innovation Audits
Birketts LLP – ED&I and Immigration Compliance Audit
Leading South East accountancy and business advisory firm Carpenter Box is seeing an increase in demand for its outsourced finance services. Joshua Bowen, Head of Outsourced Finance Function at the firm, provides his five top reasons for companies adopting this approach.
If your business’s progression is being restricted by the weight of back-office tasks, transferring finance functions, such as payroll, bookkeeping, financial analysis, and reporting to external specialists can lead to valuable efficiency and productivity gains. This includes reducing costs associated with hiring, training, and retaining full-time staff. The outsourcing model transforms fixed costs into variable ones, offering businesses the flexibility to pay for services as and when required.
2. Precision, Compliance and Expertise
Outsourcing finance functions can enhance accuracy and ensure regulatory
adherence, mitigating risks such as employee turnover, fraud, and noncompliance. The outsourcing model allows small businesses access to experienced finance professionals on a part-time basis, giving them the same advantages normally only afforded to larger entities with considerable staffing budgets.
Outsourcing allows businesses to adjust their operations to meet changing needs. They can scale services up or down without being restricted by inhouse team limitations.
4. More time for core activities
Delegating back-office tasks allows businesses to focus on growth and strategic planning. With specialised providers handling these tasks, teams can dedicate their time to mission-critical areas, which can boost productivity, efficiency and streamline operations.
5. Access to technology
Outsourcing provides access to finance
Sussex Wildlife Trust is excited to celebrate the 10th anniversary of 30 Days Wild with YOU this year. 30 Days Wild is The Wildlife Trusts' annual nature challenge where we ask the nation to do one 'wild' thing a day every day throughout June. This year the challenge not only has weekly themes, but also activity suggestions for each day, giving you a more mindful approach to nature and all its glory.
Alongside benefiting your local wildlife, taking part in 30 Days Wild is scientifically proven to make you feel happier, healthier, and more connected to nature. Signing up to 30 Days Wild can help your colleagues’ creativity, productivity and wellbeing. Last year local businesses took part in photo competitions, litter
and accounting specialists with an in-depth understanding of the latest regulations and trends. Additionally, firms such as Carpenter Box utilise advanced technology and software that may be beyond the reach of smaller businesses.
In summary, access to expert teams and top-tier technology enhances the accuracy and efficiency of financial operations, enabling businesses to focus on growth.
carpenterbox.com/services/outsourcedfinance-services
picks, walking challenges, and outdoor meetings. Others shared activities and spotter sheets with their staff, or ways to bring nature into their office.
Anyone can take part in 30 Days Wild, we have resources for schools, care homes and businesses. Sign up today and receive a FREE pack, plus lots of
inspiration for activities.
Sussex Wildlife Trust can't wait to go on this journey of experiencing and appreciating nature with you.
Sign up today: wildlifetrusts.org/30dayswild
At the root of most challenges my clients encounter, and the reason they are not taking positive action that gets better results, is fear.
Fear can be pervasive and mostly, clients are not consciously aware of it, making it more challenging to overcome. Our unconscious thoughts govern up to 95% of our automatic actions and reactions!
1. Fear of Rejection (by others, usually who we mistakenly regard as ‘better’ than us, feeling not ‘good enough’ and that rejection will harm us in some way).
2. Fear of Embarrassment (can trigger feelings of shame, being found out, anxiety in social situations, related to hyper-critical/negative view of self).
3. Fear of the Unknown (uncertainty and ambiguity, change. Our
brains value certain pain more favourably than an uncertain yet positive outcome).
4. Fear of Failure (things will be worse as a result of doing this, I won’t be able to support myself/my family, it won’t work for me specifically (but it will work for others), I’ll be ridiculed for failing).
5. Fear of Success
(it will be hard, busy, stressful, overwhelming, can’t maintain it, I’ll lose it/I don’t deserve it, I’ll be excluded if I am better than others).
If you are encountering a challenge in your business and experiencing inertia around a decision or taking action, take a moment to explore which fear might be present. Here are some coaching questions to help you take action:
y What is the worst case scenario I am worried about?
y How likely is the worst case scenario? (Usually, highly unlikely).
y What would be the impact of the worst case if it should happen? (Usually less than we project).
I hope this helps. Feel free to get in touch for more information: victoria@integrityec.co.uk
Subscribe to my mailing list for more insights like these.
Shield Pest Control is one of London’s longest-running and highly-regarded pest control organisations. Here, the team outlines the pests they often encounter within older buildings and how these are dealt with and prevented moving forward.
When operating within an older building, you must be aware of the pests you could encounter due to the building's ageing infrastructure.
Rodents can make their way through small nooks, leading to damaged items and contributing to the spread of disease. Certain ant species can be attracted to decaying wood, as well as woodworms which can wreak havoc on the structural integrity of historic buildings. Cockroaches can also be found in dark and damper areas of
older buildings - these can be difficult to eradicate once they establish a presence.
Prevention of Pests
Prevention is key when it comes to pest control in older buildings, protecting your business from potential damage and avoiding the hefty cost of restoration. Your building should be regularly
inspected for gaps that pests could use to gain entry. These openings should then be sealed with appropriate materials to block out unwanted pests.
Any leaks should also be repaired and drainage systems should be in place while ensuring that you have proper ventilation in effect to keep moisture levels in check.
Early detection can prevent pest issues from escalating, so it is recommended that your business schedules regular pest inspections from professionals such as Shield Pest Control. These experts will use targeted treatments that are the least intrusive, effective and gentle on the building’s infrastructure. Shield Pest Control’s qualified technicians can be available quickly across the entirety of the South East.
shieldpestcontrol.co.uk
It’s fair to say that like most Government backed funding schemes they frequently get rebranded, are never well publicised, never properly understood and surprise, surprise, never well utilised.
The Growth Guarantee Scheme is one of these. It has had more names than Liz Taylor and a lower public profile than a disgraced celebrity.
But, it shouldn’t because it is a really good scheme.
This scheme works by giving a lender a guarantee to support commercial mortgage lending, whether that be a business buying their own premises or an investor buying commercial property to let out. In fact, you can use it for almost any purpose. By having a guarantee from the Government, the lender can then agree deals that they would otherwise decline and offer lower interest rates for the lending they agree.
For the borrower there are no
Phoenix Systems is proof you can achieve big things with a small team. As we celebrate our 50th year, we reflect on what has made us who we are today.
In Brighton and Hove, Phoenix Systems has become synonymous with quality, reliability, and exceptional service. Our presence in the local community is not just about completing projects; it's about collaborating with clients to enhance their workplaces.
Since we began in 1974, we’ve expanded further into Sussex, Surrey, and Hampshire. Over the years, we have honed our craft, specialising in bespoke fit-out and refurbishment projects. Our expertise span across various areas, including Mezzanine Floors, Ceilings & Partitions, and Racking & Storage solutions.
At Phoenix Systems, we understand the importance of staying ahead of the curve. That's why we have embraced accreditation with organisations like Safecontractor, CHAS, and Constructionline, ensuring that we not only meet but exceed industry standards, all while adhering to CDM regulations.
As we celebrate our 50th year, we look
gimmicks, no catches and no other conditions. It is a scheme many of our clients have taken advantage of, often saving £000’s in mortgage interest as a result.
Sadly the scheme remains under the radar. Not all lenders use this scheme, it isn’t widely known about and it won’t be around forever.
For businesses who have property, want to buy or have an existing deal expiring, this scheme may well be worth looking at before it disappears for good. If you want more details about how it works then drop me a line.
lime-fs.com
back with pride on the relationships we've built, the projects we've completed and the reputation we have achieved.
When it comes to Commercial Fit out & Refurbishments, Phoenix Systems is now recognised as the preferred partner for businesses across Sussex, Surrey, and Hampshire. It's a testament to the trust and confidence our clients have placed in us over the years, and we are
incredibly grateful for their continued support.
We’re pleased to announce that in celebration of our 50th anniversary we have launched a brand-new website: phoenix-sys.co.uk
Visit our site to see just a few of the amazing jobs we’ve had to joy of working on over the years.
Always a dangerous thing to do! If you're like me then you're constantly being told that it's critical to use SEO and Social Media for lead generation. Why? Because all that activity will, apparently, bring in leads, 'free', from cold. Bob's your uncle. Turn up the volume? Pay for ads. And yes, some businesses do thrive through search results. Some do thrive through social media. But will yours?
Try this simple sanity test… How much would you benefit from a free high-street shop front? Loads? Maybe search is your strategy. How much would you benefit from free flyers pinned to notice boards? Loads? Maybe social media is your strategy.
Diddly Squat?
Well, then you have to actually talk to real people, in real life. Pick up the phone? Absolutely. But only when you know what to say, and
who to say it to.
But how do you discover? What engages people? What turns people off? Answer? Socialise. Chat. Build relationships. Talk about what you do (that's 'talk about', by the way. Not 'pitch'!). You'll soon find out if your story plays well.
gdb events are fantastic - frequent, brilliantly organised and welcoming - but I know many people find 'networking' a challenge!
If that's you, remember: First, it takes time. Expect the first couple of visits to be uncomfortable. But do come back for a third time - the difference will amaze you. True. Why? Ask me.
Second, forget your 'elevator pitch' (ugh). Nobody cares. Relax. Chat. Inquire. Listen. Enjoy. Listen some more. Be patient. The right conversation will happen in time.
In 2023, it was reported that online video content had an audience reach of 92.3% among internet users worldwide.
Businesses who invest in its creation yield substantial increases in engagement, brand visibility, conversion rates and ROI. Here's the 411 on the kinds of content you should be shooting based
on what area of your business you desire to improve and expand.
Build trust
Credible and brief testimonial videos from past and present clients can provide powerful social proof that the work you are doing is valuable.
Equally, it gives a first-hand insight into your business, who you are and the values and core beliefs that you stand for.
Hook your audience
The human brain processes visual information at a faster rate than it does text, making video an ideal tool to capture viewer attention and provoke them to find out more about your business.
Generate leads
Educational content, such as webinars or
Third, let go any attachment to 'generating leads'. Everyone hates a 'pitcher'. Just allow it to be about relationships. Leads will come. And you never know when you'll make a new friend. See you at the next event!
ashdownbusinesscoaching.com
short how-tos, show potential clientele the knowledge that your team has. Creating informative content that seeks to address problems that they might have will demonstrate your thought-leadership as a business.
Improve SEO
Video content shared to social media can increase social shares, which then indirectly improves SEO for your business’ website. Search engines are increasingly ranking them higher and higher, meaning websites that include video content see enhanced visibility and an increase in organic traffic.
Want to learn more about how Scaramanga can help with your video content?
Email info@scaramanga.marketing
Diamond Leaders for Growth was established over five years ago, specifically aimed at established business leaders seeking two things: expert advice and ideas and (most importantly), a community of peers.
Leading any business can be a solitary place so the DLG groups are specifically designed to be “safe spaces” in which leaders can both gain from the wisdom of real experts, both from within gdb and from outside, and to also have the opportunity to learn from one another about how contemporaries have tackled the often-common problems of their businesses. With expert facilitation, Diamond Leaders for Growth peer groups offer much more than passive business advice.
New members bring fresh ideas and perspectives and are very much welcome.
Our first Diamond Leaders for Growth group is led by Andrew Manley of Prolifient Ltd. Andrew brings extensive experience in running peer group programmes. His Diamond Leaders for Growth group is aimed particularly at MD/Owner level with a broad growth agenda, responsive to the needs and contributions of group members. Andrew is working with gdb to build the group, lead each meeting, and coordinate expert contributions.
facilitates the meeting and helps ensure the content is inspiring, challenging and relevant.
With
expert facilitation, Diamond Leaders for Growth peer groups offer much more than passive business advice.
DLG members tend to be engaged with their groups for several years building friendships and common interest. That does not mean that new members are not welcome however: to the contrary, new members bring fresh ideas and perspectives and are very much welcome.
Full details of how to join DLG and a list of the benefits of being part of this programme can be seen on the gdb website Support tab, along with details of our valued group leaders, Andrew Manley and Steve Jebson. But what better way to explain the value than straight from DLG member themselves:
Quotes from some existing members:
y “….the one day every two months when I can step back and have a real think about my business and where I am going”.
y “….I love hearing from real experts on such a wide range of topics in an environment where we can discuss things in detail with a flexible agenda and no great time pressures”.
y “….My group have become real friends and I hold the dates of meetings as the opportunity to meet them and exchange stuff I would often not share even with my own team”.
y “….Invaluable. Asides from the expert inputs, I am always surprised at how much I get from just talking ideas and concerns over with other owners”.
Our second Diamond Leaders for Growth group is led by Steve Jebson. His group is aimed at MDs & Business Leaders looking to build their leadership skills and benefit from a wider network of business influencers. The meetings focus on inspiring the group with market-shaping speakers, helping develop the group’s business acumen and challenging themselves, and their business, to take the next steps in scaling and growing. Steve leads the group,
To find out more, please contact: Andrew on robandrew.manley@prolifient.com, or Steve at steve.Jebson@businessdoctors.co.uk, or Sally; sally@gatwickdiamondbusiness.com
The one day every two months when I can step back and have a real think about my business and where I am going.
1. Introduce new training
New training initiatives could help your business at a number of levels. You could target training at line managers to help them look out for stress and respond appropriately.
2. Conduct a staff survey
Asking people directly about matters that concern them can provide heaps of useful information on which you can act, and a stress survey exploring the causes is no different. It may help to give them the option for it to be confidential, and you’re sure to be able to draw a line between positive pressure and negative stress.
3. Perform a stress risk assessment
You’re probably already familiar with performing risk assessments in your business. If you don’t yet do one for
stress this could be a useful exercise, perhaps following on from a staff survey. Given that so many millions of days are lost each year to stress, laying this groundwork is a great preventative measure to minimise the impact in your business.
4. Offer an employee assistance programme
We are strong advocates of offering an employee assistance programme (EAP) as part of a benefits package. It is a lowcost package per employee that offers expert helplines for a variety of issues employees could face, including legal issues, counselling and… stress.
5. Flexible working options
Flexible working is not right for every business and will not be a silver bullet for every case of stress, but it may be
Creating an environment where bilateral feedback that is true, useful, kind and direct will encourage innovation, employee satisfaction, and productivity.
True
Clear, concise, and direct insights into
performance and behaviour.
I noticed an odour when I passed your desk.
Useful
Something the recipient will want to change.
The source of the odour can be found and overcome (it might be a dead mouse under the desk and the person you are speaking to has no sense of smell themselves – not on this occasion).
Delivered discretely in private with and respect.
This is a difficult conversation for me to have with you but I feel you would want to know.
Direct
I noticed an odour when I passed your desk.
The scenario above is one I remember
a useful tool to consider, depending on the root causes of stress. It doesn’t necessarily mean working from home and could simply be an adjustment to start and finish times to accommodate school runs, or another change to working patterns.
hrdept.co.uk
well because it illustrates exactly what not to do. The manager said that they had been told by several others about the problem. The recipient interpreted this as they were a subject of malicious gossip. Ultimately that case ended up in the employment tribunal and even though the employer won the case there was a lot of unpleasantness and expense that could have been avoided if the feedback had been delivered more effectively.
If you find yourself in a situation where you know someone needs to be told something but you’re not sure how to tell them, remember this story.
It can be hard to give negative feedback but it is a valuable skill that you can repurpose in all aspects of life. Get in touch to talk your challenge through, I might be able to help you find a way to avoid an embarrassing and costly situation.
scdpeoplesolutions.com
In an era where digital expertise is the key to success, businesses face a crucial imperative: evolve or risk falling behind. Enter the game-changer - Digital Apprenticeships - a transformative approach that not only equips your workforce with cutting-edge digital skills but also gives your business a competitive edge.
At the core of a Digital Apprenticeship Programme lies an unparalleled opportunity: £11,000 worth of government grant funded diploma-
accredited digital skills training per employee.
This isn’t just a chance to upgrade skills; it's a strategic investment in your company's digital capability that’s guaranteed to have a positive impact on your bottom line!
From mastering advanced digital marketing strategies to diving into data analytics and stand out content, the extent of training delivered ensures that your team is equipped with a versatile skill set tailored to thrive in the digital realm whilst driving ROI.
More than just teaching technical skills, Digital Apprenticeships cultivate a transformative digital mindset. Instilling a culture of innovation, adaptability, and problem-solving, all crucial for businesses aiming to navigate the dynamic digital landscape.
The benefits extend beyond the duration of the apprenticeship.
By embracing this initiative, businesses are fostering a partnership that futureproofs their digital strategy. The digitally savvy workforce that emerges from these programmes become a driving force for innovation, propelling the company forward in increasingly competitive markets.
Empowering your workforce with new skills not only enhances their capabilities but also fuels their loyalty. The statistic speaks volumes: a staggering 92% of Creative Process Apprentices continue with their employer once their apprenticeship concludes.
Seize the Opportunity and invest in your team’s digital future
Whether you are looking to recruit new apprentices, upskill existing staff or embed into a CPD digital strategy for the entire organisation, a grant funded Creative Process Digital Apprenticeship will help to drive your growth!
creativeprocessdigital.com
As spring emerges, with warmer temperatures and the fragrance of blossoming flowers, it's an ideal time to revitalise your routine. Harness spring's energy to embrace a healthier lifestyle through walking.
Spring signifies renewal and growth, offering longer days and mild weather perfect for outdoor activities. Take advantage of this by reconnecting with nature through walks, which provide numerous physical and mental benefits. Walking in the countryside promotes cardiovascular health, strengthens muscles, and enhances flexibility and balance. Exposure to sunlight during walks boosts mood and vitamin D levels, reducing stress and promoting relaxation.
Springtime walks deepen your
connection with nature, immersing you in vibrant landscapes and fostering a sense of wonder.
This connection enhances appreciation for the environment and brings tranquillity. Moreover, spring encourages social interaction. Invite friends, family, or pets to join your walks, strengthening bonds and creating shared experiences.
Regular walks also stimulate creativity and cognitive function. Meandering through nature allows your mind to wander, leading to fresh insights and improved problem-solving abilities. So, as spring unfolds its colours and scents, seize the opportunity to step outside, breathe in the fresh air, and embark on a journey toward improved health and wellbeing through walking.
On July 5, Wilton Park will host the fourth SussExport, a unique event supporting local businesses that have their sights on global trade and a space for business, government and civil society to discuss how to better promote Sussex in the global marketplace.
This year, to coincide with US Independence Day, Wilton Park will be focusing on the US as a land of opportunity for exporters from across Sussex – with US & UK diplomats, trade representatives and companies sharing their success stories.
Wilton Park is ideally placed to link regional businesses with global markets. For almost 80 years we have been a dedicated
We convene key international stakeholders to build consensus on global challenges such as climate change, nuclear proliferation and achieving the Sustainable Development Goals.
and discreet part of government, generating goodwill and influence for the UK around the world. We convene key international stakeholders to build consensus on global challenges such as climate change, nuclear proliferation, achieving the Sustainable Development Goals and easing global trade.
This past year alone we hosted 70 dialogues, welcoming over 3200 influential participants from 137 countries to our
secluded 16th century home at Wiston House and discreet locations around the world. Our truly international offering is made possible with the support of regional communities and suppliers, and we’re proud to be supporting Sussex businesses in turn as they reach out to new markets.
At SussExport, local companies benefit from advice & support
Sussex boasts a unique range of assets and is home to a wealth of businesses that are competing on a global stage.
from local government and the Department for Business and Trade, regional MPs and Sussex brands that have successfully reached global markets. This year’s focus on the US reflects the country’s potential as an expanding market for Sussex businesses, with exports from the UK to the US increasing by 16.2% between 2022 and 2023.
Sussex boasts a unique range of assets and is home to a wealth of businesses that are competing on a global stage: we’re delighted to provide a platform to help sell the county’s offer to the world.
SussExport is delivered this year in partnership with West Sussex County Council, East Sussex County Council and Wiston Estate. Limited spaces are available for local companies to take part in SussExport. Email us at sussexport@wiltonpark. org.uk to register your interest for this year’s event, or find out more at wiltonpark.org.uk
By Tom Cargill, CEO of Wilton Park.
Money raised by leading Sussex law firm Mayo
Wynne Baxter could help Air Ambulance Charity
Kent Surrey and Sussex (KSS) pay for four lifesaving blood transfusions which could assist in preventing a patient from bleeding to death at the scene of a critical accident.
The law firm has raised £6,914 for the charity in a year with a busy programme of events.
KSS is an independent lifesaving charity, which has provided world-leading pre-hospital emergency care whenever and wherever it’s needed, for more than 30 years. They must raise £18.8m per year to be able to continue their life saving work.
Mayo Wynne Baxter selected KSS as its charity partner in May 2023 in a two-year partnership which has included organising fundraisers and raising the charity’s profile.
Dean Orgill, chief executive partner at Mayo Wynne Baxter said: “This is a fantastic effort from the Mayo Wynne Baxter team and we’re so pleased to be able to support the lifesaving work of this important charity.
“Every year KSS responds to more than 3,300 incidents where they provide cutting edge pre-hospital emergency care which could make the difference between life or death. Last year alone KSS treated 155 patients with blood transfusions at the scene of an incident.
“In total 88 per cent of its income comes from donations, so businesses like ours raising money for its vital work really does count.
“We’re looking forward to raising more funds for KSS in the year to come and supporting a charity which touches the lives of the people our team serves across Sussex, Surrey and Kent.” The money the law firm has raised so far could also pay for more than 70 emergency anaesthetics, allowing the KSS crew to take control of a patient’s breathing. This procedure would normally only be administered under extreme clinical conditions in a hospital environment but is essential in giving patients the best possible chance of survival, the best recovery and long-term outcomes.
Mayo Wynne Baxter has already held dozens of activities to raise money and raise the charity’s profile since the partnership started in May last year, including a Seaford Parkrun takeover, a Rugby World Cup Sweepstake, a silent auction at the Mayo
The enthusiasm of the charity and social committees combined is infectious.
Wynne Baxter Christmas Party and a team quiz night featuring a hamper raffle, as well as many more.
The firm has plenty of other fundraisers in the diary this year, including a summer party raffle, a summer Olympics and will even take part in the gruelling Three Peaks Challenge, which involves climbing the three highest mountains of Scotland, England and Wales in 24 hours.
KSS are also committed to preventing loss of life though a number of initiatives and a team from KSS will be attending the Mayo Wynne Baxter staff conference to provide CPR and defibrillator training for employees.
Last year the team from Mayo Wynne Baxter was invited to
We’re looking forward to raising more funds for KSS in the year to come and supporting a charity which touches the lives of the people our team serves.
visit the KSS operational base at Redhill Aerodrome to meet some of the crew of doctors and paramedics and to witness for themselves just how this charity saves lives every single day, they really are waiting for the red phone to ring!
Operating 24 hours a day, 365 days a year, a KSS helicopter can reach anywhere in Kent, Surrey or Sussex within just 30 minutes, and the advanced medical crew brings the hospital room to the patient, whether that is at the roadside, on a beach
or in a patient’s home, they will then transport the patient directly to the most appropriate hospital for their needs, including the South East’s major trauma centres, continuing life-saving care whilst flying.
KSS recorded its busiest year in its history in 2023, when it responded to more than 3,300 incidents, an average of nine patients every day.
Kerry Campbell, Corporate Relations Officer at Air Ambulance Charity Kent Surrey Sussex (KSS) said: “As a local community charity we are delighted that Mayo Wynne Baxter, a local business, is supporting KSS, their local air ambulance.
“It’s great to hear that everyone is getting involved in a variety of fundraisers, from bake sales to Christmas auctions, quiz nights to 10k runs. The enthusiasm of the charity and social committees combined is infectious.
“The money that Mayo Wynne Baxter has raised so far is invaluable in our fight to save more lives. It costs over £51k a day to run our lifesaving service and most of that is funded by the communities we serve, including businesses like Mayo Wynne Baxter.
“We look forward to celebrating our one-year anniversary with them and raising even more vital funds.”
To find out how you or your business can support KSS, please visit aakss.org.uk for details of their full programme of events for the year ahead as well as information on corporate partnerships.
For further information, please contact: Lorna Gietzen
lgietzen@mayowynnebaxter.co.uk 01273 223272
For more information, please visit: mayowynnebaxter.co.uk
route will frequency trains will Harbour services London Gatwick number to between Chichester more to cut and the partners
Train operator Southern to double services between London, Gatwick, Crawley and Portsmouth in June
Southern is doubling the number of trains between London, Gatwick, Crawley and Portsmouth on 3 June as part of a major timetable revamp to improve services for passengers in Hampshire and West Sussex.
Southern is doubling the number of trains between London, Gatwick, Crawley and Portsmouth on 3 June as part of a major timetable revamp to improve services for passengers in Hampshire and West Sussex. Customers travelling on this route will see their services increase in frequency from hourly to half-hourly.
feedback from customers and stakeholders suggested that the existing rail timetable could be improved to tempt motorists to change their habits. Southern’s new timetable will improve connectivity and capacity in Hampshire and West Sussex, making it more convenient to travel sustainably by rail.
on routes with higher demand, some service groups are set to be withdrawn, including the hourly Southampton London Victoria service via Horsham and Gatwick Airport.
Why are these changes being introduced?
Why are these changes being introduced?
Customers travelling on this route will see their services increase in frequency from hourly to half hourly. The trains will also continue on to Portsmouth Harbour for better connections to ferry services and attractions.
The weekday Littlehampton to London Victoria services, which stop at Gatwick Airport, will also double in number to run half hourly.
The trains will also continue on to Portsmouth Harbour for better connections to ferry services and attractions. The weekday Littlehampton to London Victoria services, which stop at Gatwick Airport, will also double in number to run half-hourly.
Jenny Saunders, Southern’s Customer Services Director, said: “We are making these changes to give passengers more trains and many more seats on our more popular routes. Services will be much more frequent, more punctual, faster in some cases, and more reliable right across the network. There will be less waiting for trains as well because we’ll space out the services more evenly.
Road connections between London and the south coast, including Portsmouth, can often become congested, and feedback from customers and stakeholders suggested that the existing rail timetable could be improved to tempt motorists to change their habits. Southern’s new timetable will improve connectivity and capacity in Hampshire and West Sussex, making it more convenient to travel sustainably by rail.
Road connections between London and the south coast, including Portsmouth, can often become congested, and feedback from customers and stakeholders suggested that the existing rail timetable could be improved to tempt motorists to change their habits. Southern’s new timetable will improve connectivity and capacity in Hampshire and West Sussex, making it more convenient to travel sustainably by rail.
“These improvements for the vast majority of our customers will encourage greener travel on our electric trains, tourism and employment, boosting local communities and economies.”
Jenny Saunders, Southern’s Customer Services Director, said: “We are making these changes to give passengers more trains and many more seats on our more popular routes. Services will be much more frequent, more punctual, faster in some cases, and more reliable right across the network. There will be less waiting for trains as well because we’ll space out the services more evenly.
Jenny Saunders, Southern’s Customer Services Director, said: “We are making these changes to give passengers more trains and many more seats on our more popular routes. Services will be much more frequent, more punctual, faster in some cases, and more reliable right across the network. There will be less waiting for trains as well because we’ll space out the services more evenly. “These improvements for the vast majority of our customers will encourage greener travel on our electric trains, tourism and employment, boosting local communities and economies.”
Balancing customers’ needs
“These improvements for the vast majority of our customers will encourage greener travel on our electric trains, tourism and employment, boosting local communities and economies.”
Other improvements include:
Other improvements include:
y Double the number of trains between Brighton, Worthing and Chichester (one via Littlehampton), creating more than 5,000 extra seats a day
• Double the number of trains between Brighton, Worthing and Chichester (one via Littlehampton), creating more than 5,000 extra seats a day
y More evenly spaced departures to cut waiting times, and better reliability and punctuality across the route. Southern led development of the timetable, working closely with partners at Network Rail, South Western Railway, Great Western Railway and freight operators to create an integrated plan for the area.
• More evenly spaced departures to cut waiting times, and better reliability and punctuality across the route.
Southern led development of the timetable, working closely with partners at Network Rail, South Western Railway, Great Western Railway and freight operators to create an integrated plan for the area.
Southern finalised the changes following a three month public engagement programme undertaken last summer, taking into account the hundreds of comments received from passengers and local communities.
To allow these frequency increases on routes with higher demand, some service groups are set to be withdrawn, including the hourly Southampton to London Victoria service via Horsham and Gatwick Airport. However, customers travelling from Southampton towards Horsham and Gatwick Airport can connect to a four-trains-per-hour service from the same platform at Barnham, using the new half-hourly Southampton to Brighton service.
However, customers travelling from Southampton towards Horsham and Gatwick Airport can connect a four‑trains per hour service from the same platform at Barnham, using the new half hourly Southampton Brighton service.
Balancing customers’ needs
Southern finalised the changes following a three-month public engagement programme undertaken last summer, taking into account the hundreds of comments received from passengers and local communities. The feedback Southern received led to changes and improvements across the route, such as: the retention of the direct link between Brighton and Portsmouth, faster journeys between Goring By Sea, Durrington on Sea and Chichester, and improvements to local connectivity for the intermediate stations between Havant and Chichester.
To bring improvements for the wider area, Southern had to balance some However, customers travelling from Southampton towards Horsham and Gatwick Airport can connect to a four‑trains per hour service from the same platform at Barnham, using the new half hourly Southampton to Brighton service.
Southern finalised the changes following a three month public engagement programme undertaken last summer, taking into account the hundreds of comments received from passengers and local communities.
Rail Minister Huw Merriman said: “It’s vital that our railways stay up-todate and reflect what passengers want. These changes, which come following feedback from local communities, will deliver better services for more people across the South.”
Rail Minister Huw Merriman said: “It’s vital that our railways stay up to date and reflect what passengers want. These changes, which come following feedback from local communities, will deliver better services for more people across the South.”
Rail Minister Huw Merriman said: “It’s vital that our railways stay up date and reflect what passengers want. These changes, which come following feedback from local communities, will deliver better services for more people across the South.”
To bring improvements for the wider area, Southern had to balance some difficult decisions and were not able to address all the feedback received.
The feedback Southern received led to changes and improvements across the route, such as: the retention of the direct link between Brighton and Portsmouth, faster journeys between Goring By Sea,
The feedback Southern received led to changes and improvements across the route, such as: the retention of the direct link between Brighton and Portsmouth, faster journeys between Goring By Sea, Durrington on Sea and Chichester, and improvements to local connectivity for the intermediate stations between Havant and Chichester.
Full details on all the changes can be found on the Southern website at: southernrailway.com/westcoastway The new timetable is expected to be available in journey planners on the Southern website: southernrailway.com or National Rail Enquiries: nationalrail.co.uk from Monday 11 th March.
Full details on all the changes can be found on the Southern website at: southernrailway.com/westcoastway
Find out more
The new timetable is expected to be available in journey planners on the Southern website: southernrailway.com or National Rail Enquiries: nationalrail.co.uk from Monday 11 March.
Full details on all the changes can found on the Southern website southernrailway.com/westcoastway
The new timetable is expected to be available in journey planners
More frequent trains at convenient times between London and the South coast
We’ve doubled our services between London, Gatwick, Crawley and Portsmouth, so whether you’re travelling to a networking event or on-track to seal your next big business deal, with Southern you can be sure of arriving in comfort and style.
This year marks Taylor-Made Dreams’ 10th anniversary and we are proud of that. With the help of our local community, we have been able to support so many families, providing over 2,000 bucket list wishes and over 1,400 support services since 2014.
There are still many families in Sussex, Kent, Surrey & Essex who would like our help, so in recognition of our tenth year, we have developed a calendar of events to help make this our biggest fundraising year yet.
Alongside a Fire & Lego Walk (May), Sky dives (June), Charity Golf Day (June) and places on the Royal Parks Half Marathon (October), we also wanted to create a campaign that could encompass the whole year and allow people to fundraise the way they want to, when they want to. “10 for TMD” encourages supporters to be creative in the ways they can
fundraise for Taylor-Made Dreams, by doing things in tens. This could be 10 runs throughout the year, Donate £10 a month, 10 days without social media, 10 weeks without caffeine, a challenge over 10 months like learning an instrument or training for an event.
No matter how big or small your fundraiser is, as long as 10’s involved we’d love to hear about it!
Once you’ve decided what your chosen fundraiser will be, we’d love to have videos of you committing to your challenge so that we can promote your wonderful fundraising and make a 10th anniversary video of everyone that takes part.
Simply start your video with the words “I am doing 10 for TMD by…” and tell us your plans, you can send to us via direct message on socials or via the email below. If you think you’d be up
for one of our challenges or want to do your own ‘10 for TMD’ this year, please email us at:
hello@taylormadedreams.org.uk
3 simple words to many, but to The Gatwick School it is our way of life.
We are a truly unique school, which provides students a culture, where they are given more chances so they have more employability choices in their future.
As an all through school, we are one of only a few state schools of this kind in the country. We educate children from the age of 4 to 16, and are part of not just their educational journey, but also their journey through childhood into young adulthood.
We are reaching out to our fellow Gatwick Diamond Business community because the launch of our 2024 Work Experience programme is fast approaching to ask for your help?
Our Work Experience Programme is a time when our students engage with their community and local employers, acquire and refine their employability
skills, raise their ambitions and get a feel of the working world.
As well as helping students, you could also benefit from the programme by:
y Giving back to the community
y Receiving free labour
y Identifying a talent pipeline
y Receiving a fresh perspective/ innovation
y Nurturing your brand image
This year’s work experience programme will take place the week beginning the 10th June 2024 and we would love your support in welcoming our students.
If you are in a position to support this year or in the near future, please click on the link below and complete the short form.
forms.office.com/r/jn13mgaQF8
When you step into The Gatwick School and become a part of the TGS family, then you really can be in a place where education comes alive!
thegatwickschool.org.uk
Thursday 9th May: 8.30 - 10.00
The gdb Business Breakfast
Brought to you in partnership with Crawley College Crawley Town Centre BID, this monthly breakfast will provide a friendly, relaxed and informative environment for local businesses to network and improve their business profile. With guest speaker and a delicious full English breakfast.
y £20.00 +VAT for gdb Members
y £25.00 +VAT for Non-Members
y Ticket cost for Crawley Town Centre BID Members will be covered by CTCBID (limited availability).
Wednesday 15th May: 10.30 - 12.00
The gdb Elevenses & Networking at Sussex Innovation
Informal networking over cake and coffee, make new contacts and keep existing ones!
y Free for members
Monday 20th May: 10.30 - 11.30 Membership Meet Up
Whether you’re new to gdb, thinking about joining or an existing member who needs a refresher, these events are the perfect opportunity to get to know gdb, ask questions and learn more about the variety of member benefits available to you.
y Free to attend
Thursday 23rd May: 12.00 - 14.30
gdb Networking at Ease at Ashdown Park Hotel
Network and build a range of business contacts, whilst enjoying a delicious three course lunch at this impressive venue.
y £37.50 +VAT for gdb Members
y £47.50 +VAT for Non-Members
Friday 31st May: 11.00 - 12.00
gdb May Educational Seminar
Bought to you by Birketts LLP and Roffey Park Institute about flexibility in the workplace.
y This event is free for gdb Members and Non-Member Guests who have purchased a Members Meeting Guest Ticket.
Friday 31st May: 12.00 - 14.30
gdb May Members Meeting
Join us at Crown Plaza Felbridge Hotel to stay connected with the gdb Team and your fellow Members, kindly sponsored by Euro Self Drive.
y Free for gdb Members
y £25 +VAT for Non-Members
Tuesday 11th June: 08.30 - 10.00
The gdb Business Breakfast
Brought to you in partnership with Crawley College Crawley Town Centre BID, this monthly breakfast will provide a friendly, relaxed and informative environment for local businesses to network and improve their business profile. With guest speaker and a delicious full English breakfast.
y £20.00 +VAT for gdb Members
y £25.00 +VAT for Non-Members
y Ticket cost for Crawley Town Centre BID Members will be covered by CTCBID (limited availability).
Monday 17th June : 10.30 - 11.30
Membership Meet Up
Whether you’re new to gdb, thinking about joining or an existing member who needs a refresher, these events are the perfect opportunity to get to know gdb, ask questions and learn more about the variety of member benefits available to you.
y Free to attend
Thursday 20th June : 18.00 - 20.00
gdb Coffee Morning at St Catherine's Hospice
Connect with fellow gdb members over coffee and cake!
y Free for members only
Friday 28th June: 10.45 - 12.00
gdb AGM 2024
Join us for the gdb AGM 2024, hosted by Hartsfield Manor.
y Free for gdb Members Only
Friday 28th June: 12.00 - 14.30
gdb June Members Meeting
Join us at Hartsfield Manor to stay connected with the gdb Team and your fellow Members.
y Free for gdb Members
y £25 +VAT for Non-Members
Membership of gdb will help you raise your organisation’s profile within the Gatwick Diamond and build your business connections.
Unlocking business potential with security, business, and data solutions. We specialise in securing and driving value using Microsoft’s intelligent teamwork solutions with AI, to improve your business processes and your customer’s journey. Trust our expertise
Established in 2021, Affinity Exchange has fast-become leaders in providing bank-beating exchange rates for individuals and businesses. We are hedging specialists and provide bespoke risk management solutions by acting as an outsource treasury function for businesses across the UK and Europe.
Our partnership alongside Equals PLC (authorised and regulated by the FCA)
Your video podcast has to be solely about your business: how you got to where you are now, what’s unique about your services and – let’s cut to the chase – why your target market should buy from you.
for a secure culture of collaboration and a foundation for digital transformation - Or at least the measurable Key Performance Improvement!
allows us to benefit from their multibillion pound purchasing power and pass the savings we receive onto our customers. Typically, we are able to beat the banks by as much as 4% on exchange rates with zero transfer fees.
All you need is the best way possible to share your story. With Brilliant Businesses, video podcaster in Sussex and Kent extraordinaire – you’ve just found it.
With an established reputation for outstanding commercial video podcasts in Sussex, Surrey, Kent and London, we’re proud to say that our reputation precedes us.
Unlock a world of business opportunities with Gatwick Diamond Business. For more information email mandi@gatwickdiamondbusiness.com
happihubuk.com
timeforyoupaservices.co.uk
revivehealthfitness.co.uk
At HappiHubUK, we firmly believe that a happy, healthy workforce is the cornerstone of any successful organisation. As such, our comprehensive Corporate Day and Accountability Workshops are meticulously designed to address the vital aspects of employees' wellbeing, including nutrition, sleep, fitness, and overall mental health.
At PA Services For You, we support people with a range of neurological disorders and complex needs to enjoy a happy and valuable life experience. We do this by providing highly specialised and personalised care and support to people in their own homes. This includes management of all health and social needs.
As part of our commitment our own Accountability App, we will transform your organisation's culture, elevate employee wellbeing, and boost overall productivity.
PA Services For You, led by Lucy Walker, has developed a team that collaborates with a wide range of professionals. This collaboration has enabled the team to develop strong skills in supporting adults with cognitive challenges and complex care needs using an empowermentbased approach.
Revive Health Fitness are a team of wellbeing providers offering excellence in corporate wellness experiences. Relax and immerse yourself in a tranquil and picturesque location in the heart of the East Sussex countryside. Take part in a variety of holistic exercises and specialised activities, enjoy delicious lunch courses and healthy snacks and refreshments throughout the day. Learn from informative wellbeing presentations and workshop discussions.
If businesses are looking for a team building experience with a difference, something that will benefit the health and wellbeing of their employees, helping to increase their resilience, engagement and productivity. Our courses can by inspiring your team to be healthier.
Membership of gdb will help you raise your organisation’s profile within the Gatwick Diamond and build your business connections.
taylormadedreams.org.uk
verdantfp.co.uk
Referrals
#goodpeopleknowgoodpeople
Taylor-Made Dreams enables children to achieve their dreams when time is so precious. The charity was founded in 2014 by Suzi Mitchell in memory of her son, Taylor. Having cared for Taylor whilst helping him create his own wish list, Suzi recognised the gap in charitable services for bucket list wishes for terminally ill children and for therapeutic, counselling and support services for the whole
family. To date the charity has provided over 2,000 bucket list wishes, as well as holistic therapy/ counselling sessions, travel grants, medical sheepskin fleeces, family portraits, individual makeover photoshoots, silver dragonfly keepsakes, sibling support service sessions and technology loans for families in Sussex, Kent and Surrey.
We are a medium sized full independent financial planning firm that operates in the Sussex and Surrey area, providing advice to individuals, businesses, trustees and charities. We help our clients from birth to the grave and all the points along the way.
We are built around our clients and pride ourselves on integrity, clarity, professionalism and our team. We also aim to give back to our communities and local sports teams with charitable work sponsorship and fund raising.
We would like to thank the following members for referring gdb to their business contacts:
• Mark Vaesen from Tomango for referring Noble & Whyte
• Nick Broom from Preview Visual Communications Group for referring One Resourcing
• Mark Blunden from Xpress Group for referring Wild Logic Limited
• Matthew Tyson from Richard Place Dobson for referring Verdant Financial Planning Ltd
• Maddie Roff from Phoenix Systems for referring PA Services For You
• Joe Concheiro from Regency Grove Communications for referring Jensten Insurance Group
• Kit Powell from Enables IT for referring Nutrivival
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