September & October 2024
The magazine for Gatwick Diamond Business members
Reconnect, Revitalize and Rejuvenate: Gardening for Wellbeing at Ichi-Coo Park
Leaders for Growth –sharing and learning goes for a new format
The dark side of social media influencer work
New Gatwick Express, Southern & Thameslink Apps
Sponsored by
our workforce. Being part of the Gatwick Diamond Business Community comes into its own in times of adversity, and the positive news stories, updates and cost saving ideas from you in this edition showcase some of the valuable support available from across our community. Support such as our Diamond Leaders for Growth highlighted on page 3, providing an opportunity for established business leaders and Directors to share their ideas and learn with a view to increasing growth and improving resilience.
The 2025 programme will be unveiled at our VIP Alumni lunch next month. Open to all previous GDBA winners, sponsors and partners, I urge you to book soon if you haven’t already, and if you are interested in sponsoring this VIP event or would like to join our prestigious line up of Awards sponsors, please do get in touch to explore the available options.
Welcome to your September/October edition of Diamond. Since our last edition we have a new Labour Government under the leadership of Sir Keir Starmer, and we await news of what he warns will be ‘a painful budget’.
This is clearly a worrying time for some business owners and leaders as we wait to hear what this will mean for us and
And on page 4, our Member Spotlight shines on Will Beer of Servo Private Wealth, who recognises that connecting with a supportive and vibrant business network is crucial.
With preparations in full flow for the launch of our 16th annual Gatwick Diamond Business Awards, you get a sneak peek at this year’s new colour scheme and branding on page 20.
(I do hope you are planning to enter at least one of the award categories!).
Our sincere thanks go to Robin Redmile-Gordon of Ichi-Coo Park for sponsorship of this edition of Diamond. On page 26 you can read about Robin’s Gardening for Well-being programme and our front cover gives you a flavour of what awaits you. And our thanks as always to Creative Pod for the design of Diamond, and to all of you who have contributed your news, inspiring stories and advice to this edition.
Sally Brown General Manager
Located at 42-44 Holmethorpe Avenue, Redhill, Saltwhistle Business Park provides five, brand new, high-quality industrial warehouse units, offering business space from 5,000 sq ft to 7,000 sq ft.
The development represents the first step in a much needed revival of the Holmethorpe Estate. Developed with the latest
environmental requirements in mind, the units are rated EPC A and BREEAM “Very Good”. A key industrial location in the South M25 region, the Estate has seen very little new development over the past 20 years. This new Business Park provides much needed, high quality industrial/warehouse space to meet occupier requirements and revitalise Redhill and surrounds. Alex Gale, Partner at SHW and joint letting agent said, “With an increasing demand for sustainable buildings which reduce annual running costs, Saltwhistle provides a great opportunity to be within the heart of Surrey whilst having easy access to the M25.”
Occupiers of the Business Park include Last Mile Logistics Operator, Graphters Ltd and car parts trader, Alliance Automotive Group. For information on the three remaining units available to let, contact either of:
Alex Gale: agale@shw.co.uk
William Gelder: will.gelder@hurstwarne.co.uk
Diamond Leaders for Growth has been an established offering from gdb for over four years. Started by our recently retired Chair, Jeff Downs, the idea has been to hold a “safe space” for established business leaders and directors to share their ideas and learn not just from one another but also from experts both from within gdb and externally.
There are currently two groups of about 8-10 leaders in each, however with natural churn there are opportunities to join. With Jeff’s retirement, facilitation of the original group passed to Andrew Manley last year, whilst Steve Jebson has established a second group, and plans exist to grow membership for a third group in time.
The groups meet six times a year. From 2025 the groups will get together 6 times, three half day meetings focussed on mutual learning and problem solving in which one or two members of the group catalyse the conversation around real life issues they are managing, with the opportunity to gain insights from other leaders and to gain access to potentially helpful contacts known to other members of the group. Three times a year the groups meet for a full day to allow them to join together and hear from an expert on a subject of interest. Past presenters have covered such matters as Artificial Intelligence, Internet Marketing technique, various HR matters, Communication best practice and the latest thinking on Strategy.
Members can build long term trusted relationships which enable everyone to be open, honest and learn from each other’s shared experiences.
The groups are committed to confidentiality, with a ‘what is said in the room, stays in the room’ approach, ensuring members can build long term trusted relationships which enable everyone to be open, honest and learn from each other’s shared experiences.
“Membership is ideally suited to Directors of established businesses” according to Steve Jebson, “it does not matter the size, but this is about mutual learning; members gain and can offer more if they’ve been in business for a few years and know what they don’t know and also what they have learnt from the hard knocks of getting a business growing!”.
In the coming editions of the Diamond Magazine, we will be highlighting some of the Diamond Leaders, their businesses and how the Leaders for Growth programme has helped them. If you would like to know more, please contact Steve Jebson or Andrew Manley directly, or the gdb office.
steve.jebson@businessdoctors.co.uk robandrew.manley@prolifient.com
1. What appealed to you about joining gdb?
I was introduced to gdb shortly after joining Servo Private Wealth. James Mallinson, our CEO, spoke highly of the community and the extensive network of businesses involved. As someone new to the financial planning industry, I recognised that connecting with a supportive and vibrant business network would be crucial. The variety of events and the opportunity to meet like-minded professionals made joining gdb an easy decision.
2. What surprised you about gdb?
The energy and passion of the members truly stands out. The range of businesses represented is impressive, from small start-ups to large corporations, yet everyone is eager to support one another. The genuine interest in building lasting relationships and the willingness to share knowledge are unlike anything I’ve experienced before. For someone new to networking, gdb is incredibly welcoming and inclusive.
3. What’s the biggest benefit you’ve gained from being a member of gdb?
The exposure for Servo Private Wealth
Name: Will Beer
Business name: Servo Private Wealth
Member since: 2019
Description: Servo Private Wealth provides bespoke financial planning and wealth management services, specialising in helping business owners, families, and highnet-worth individuals achieve their financial goals with tailored, independent advice.
"Being a member of gdb has significantly expanded our network and enhanced our business exposure."
has been invaluable. Since joining gdb, we’ve had the opportunity to showcase our services to a broader audience. The events, in particular, have opened many doors for us, allowing us to connect with potential clients and partners. The connections we've made through gdb have significantly contributed to our growth and presence in Sussex.
4. How has being a member of gdb impacted your business?
It’s made a substantial difference. We’ve not only gained new clients through gdb but also strengthened relationships with existing ones. The network has enabled us to connect our clients with other trusted businesses within the community, further solidifying those relationships. Additionally, bringing my colleagues to gdb events has helped them develop their networking skills and confidence.
5. gdb hosts a wide variety of events – which is your favourite?
The Members’ Meetings are a highlight for me. They offer a fantastic opportunity to meet new members and reconnect with familiar faces. The atmosphere is always buzzing with
energy, and it’s a great environment for meaningful conversations. I also enjoy the educational seminars, which provide valuable insights and learning opportunities that I can apply in my work.
6. What sets gdb apart from other networking groups?
The support from gdb Ambassadors is great. They go out of their way to introduce you to the right people and ensure you’re making the most of the networking opportunities. It’s a very hands-on approach that sets gdb apart from other networking groups I’ve been involved with.
7. What’s your top tip for getting the most out of networking?
Preparation is key. I always review the attendee list that Keeley sends around before an event, so I can plan who I want to connect with. It helps make each event more productive. Also, approach networking with a mindset of giving, not just receiving. The more you’re willing to help others, the more they’ll remember you and be willing to support you in return.
As workplace rental costs rise and the competition for off-site warehouse storage grows, businesses are feeling the pressure to optimise every square metre of space. Efficient storage systems are now king, and two Sussex businesses have forged a partnership to deliver the solution. Workplace interiors specialist, Phoenix Systems and racking and storage supplier ANCO Storage, have joined forces to share their expertise, helping organisations avoid the costly storage and workplace design errors that undermine business productivity.
“You can’t find a storage solution on the internet; you can only find a product. Too many businesses waste valuable time and money with the clickto-basket approach, ending up with shelving systems that don’t fit or bow under the weight of stock. It might seem quick and easy to compare best prices
on the internet but there is much more to be considered for a storage system that’s safe, works in your workplace and is fit-for-purpose for the long-term,” comments Stewart Bourn, MD of Anco Storage. Between them, the companies are armed with over 80 years’ experience in planning, specifying and installing interiors and storage solutions.
“It is easy for businesses to say they are passionate about service, but the reality is, service and expertise is in the DNA of both our businesses. Both Stewart and I strongly believe it is knowledge and customer-led service that gets the best result. Our team spends every day advising clients on how to create the best solution for their stock, how you’re working and your environment”, adds Gordon Roff, Managing Director, Phoenix Systems. Following the successful delivery of scores of projects,
the new partnership sees Phoenix Systems become a Premier Distributor for ANCO Storage in the South East.
phoenix-sys.co.uk
Your chance to join the Gatwick regional delegation at UKREiiF
Invest Gatwick Region will be returning to exhibit at the UK’s Real Estate Investment & Infrastructure Forum (UKREiiF), which takes place in Leeds from 20 to 22 May 2025. The event is expected to attract 16,000 delegates and offers businesses in the region an unrivalled opportunity to meet investors, developers, occupiers and local authorities.
The Invest Gatwick Region delegation will consist of representatives from county councils, local authorities and
private sector partners from the Gatwick region. Horsham District Council, Reigate and Banstead, Invest West Kent, Oander and SHW have already committed to joining the 2025 delegation. The stand will once again be located in the UKREiiF exhibition hall, a prime position at the event.
Alison Addy, Head of External Engagement, Gatwick Airport, said: “As the region’s economic anchor, London Gatwick is proud to be a partner and
advocate for a thriving and resilient local economy. It is important that we promote the region to drive inward investment. So, after the huge success of Invest Gatwick Region’s presence at UKREiiF in 2024, where footfall on the stand exceeded our expectations, we are looking forward to joining forces with other regional businesses at the event in 2025.”
UKREiiF is led by Built Environment Networking and supported by some of the biggest UK property and infrastructure companies. Established in 2022, the forum attracts inward investment, generates economic growth, and drives a more sustainable and inclusive culture within the property and construction industries.
If you would like to find out more about becoming part of the Invest Gatwick Diamond delegation, please contact Amy Crawford:
acrawford@wlcreative.org.uk
We’ve had an exciting few months and are thrilled to share some big news...
First, we’re proud to announce the expansion of our Canon Business Centre SOS, allowing us to extend our geographical reach and bring our solutions to even more customers. With the success of Canon Business Centre SOS’s first year and the addition of a second office, we’ve expanded into the SO, BH, and DT postcodes, adding to our existing RH, BN, and PO territories. Backed by Canon, we’re now better positioned to serve a broader range of industries across the South of England — a milestone we’re extremely proud of.
Essentially, we act as Canon in your local area! So you receive all the benefits of a global brand, with a localised identity.
We are a specialised partner authorised by Canon to deliver its full range of printing solutions, document management systems, and related services to businesses.
Alongside this, we’ve also expanded our capabilities with the acquisition of Impressor Ltd. This allows us to offer a full spectrum of printing solutions which now includes outsourced print services in addition to our current office and production print expertise, all under one roof. This ensures we can meet any printing needs our customers have, all from one single trusted provider.
What outsourced print can you now offer?
We serve a diverse range of clients and marketing teams, offering a wide range of services such as creative design, digital and large format printing, business merchandise, and litho print.
These developments underscore our commitment to innovation and excellence. By staying ahead of the curve, we continue to offer more of what our customers need today and anticipate what they will need tomorrow. Our strategic growth ensures that SOS Systems remains a trusted partner in driving the success of our customers.
Amongst the busyness of everyday life, simplifying information can profoundly impact understanding and engagement. By distilling complex ideas to their core, we clarify messages and create space for deeper understanding and reach a wider audience. This approach fosters an environment for more relaxed and active participation, making learning more
effective and enjoyable. Simplifying language and complex concepts broadens accessibility, allowing a more diverse group of learners to grasp and engage with the material. Visual elements, infused with colour, play a crucial role in this process. Imagery enhances understanding and retention by appealing to our visual senses, making abstract concepts tangible and memorable.
Katie Merrien transforms complex messages into engaging and understandable visuals, ensuring information is accessible without sacrificing depth. By turning key messages into visual narratives, feedback has shown them to be more inclusive and impactful – for customers and employees. Sam Rehan, with extensive workplace training experience in 30 countries, emphasises the importance of simplifying English.
Clear, straightforward language facilitates better understanding and participation, especially for non-native speakers. As a former scientist, Sam has found simplified science makes stress
It all began in spring of 2020, Covid had hit and after 21 years of graft and sacrifice rising up the ranks in a huge global business, I was suddenly made redundant with no income or security.
I was absolutely at rock bottom, on my backside wondering how I could go on. As the days passed and I told myself I would ‘never ever work for anyone else again’, I started researching and in lockdown one, I bought an InXpress franchisee. I began sales by calling around and networking online and, one by one, we signed up new SME clients to help with their shipping needs.
The franchise network allows us to compete on price and IT integration but we win and retain clients with our dedicated service team based in Rusper, Horsham. By the end of Covid I was able
to also start knocking on doors and in year two I hired two members of staff to help me with operations and customer service. Huge growth followed which was fuelled by a combination of great rates, clever IT but always on a foundation of service excellence, such as knowing our clients’ names, answering the phone in 3 rings, living customer excellence and our
and wellness training more accessible. People accessing learning environments or social media may be distracted or exhausted due to work, family responsibilities, and/or commutes. Simplified learning methods reduce mental load and stress, and visual aids capture key points and discussions; serving as valuable references for future reflection and increasing the likelihood of remembering content.
Many adults may have found past learning experiences stressful or found it difficult to understand complicated written information. Creating a relaxed and engaging learning environment through simple language and imagery helps alleviate these associations, making learning a positive experience.
Simplifying communication in business and educational settings enhances accessibility, understanding, and engagement. By focusing on simplicity, we create a supportive and engaging learning environment for all.
communikate.design samrehan.com
proactive tracking and troubleshooting that made us stand out in this industry. Then in just our 3rd full year of trading we won the coveted prize of FRANCHISE of THE YEAR 2023 which is awarded for achieving the best overall on balance with a high emphasis on customer service and growth.I've always known that customer service excellence is the key foundation of success which, when combined with engaged employees, creates success.
To not just compete, but to win this prize against 100+ UK InXpress locations, was a special feeling and to change the tears of loss & panic during redundancy to joy and happiness has been the best thing to ever happen in my career.
gb.inxpress.com
Adaptavis Limited, a leading business performance consultancy, and v , an innovative people performance platform, are pleased to announce a strategic partnership to enhance employee productivity and business performance.
This collaboration merges Adaptavis’ expertise in business transformation and operational excellence with Kinhub’s solutions in employee mental health, neurodiversity, and professional coaching. The partnership aims to create healthier, more productive workplaces through integrated Employee Support Programmes: Combining Adaptavis' operational knowledge with Kinhub's coaching services to focus on mental health, resilience, and leadership development; enhanced Business Performance: Addressing mental health and overburdening to reduce employee turnover and boost overall
organisational performance; and RealTime Data and Insights: Using Kinhub’s platform and Adaptavis’ reporting tools to provide insights into employee wellbeing and business operations.
Erika Brodnock, Ph.D., CEO of Kinhub, stated: “We are thrilled to partner with Adaptavis to enhance employee productivity. Together, we can offer unparalleled support in developing teams and creating thriving work environments.”
James Enock, CEO of Adaptavis, commented: “This partnership with Kinhub aligns with our mission to drive business performance through people. By integrating our expertise with Kinhub’s approach, we are set to elevate both individual and organisational success.”
This partnership marks a significant step forward in the commitment of both companies to foster healthier, more productive workplaces. Organisations
interested in learning more about this collaboration are encouraged to contact Adaptavis directly.
About Adaptavis: Founded in 2010 and based in London, Adaptavis Limited specialises in strategy development, operating model design, lean portfolio management, operational excellence, and capability building to help organisations achieve sustainable success. For more information, visit:
adaptavis.com
At TRANSVALAIR, we are proud to have been at the forefront of logistics operations for the Paris 2024 Olympics. After months of meticulous planning and thorough training, the TRANSVALAIR team expertly managed the critical task of delivering and positioning all security scanning equipment for the Olympic and Paralympic Games. Transvalair successfully transported 96 TEUs from Malaysia and 68 full trailer loads from the UK, moving over 848 tonnes of essential equipment.
Under the leadership of Managing Director Steve Morris and Operations Director Peter Alfred, Transvalair deployed 345 X-ray scanners and 1,254 metal detectors across 43 iconic venues, including the Eiffel Tower and Stade De France. Our Head of IT, Roberto Bejar, designed a sophisticated tracking system that allowed real-time monitoring of every piece of equipment, ensuring seamless coordination.
Transvalair were honoured to attend the opening ceremony, a testament to the pivotal role we played in securing the games.
As the world celebrated, we were already preparing for the next phase –collecting the equipment and returning it to its origins, whether in the UK, Malaysia, or wherever our clients required. Our team’s flawless execution continues to demonstrate our expertise in managing high-profile, large-scale events.
Having built on our success at the UK Olympics and Commonwealth Games, we are more ready than ever to handle the complex logistics of global events.
Mission accomplished.
“We are already looking forward to doing it again.”
imstudios.com
The modern business landscape is dynamic and ever-changing, presenting both challenges and opportunities for growth. In this environment, rented office and workshop spaces, like those provided by BizSpace, have become a cornerstone for business success. These spaces offer a blend of flexibility, cost-effectiveness, and community that traditional offices often lack.
Flexibility is a key driver for businesses choosing rented spaces. Companies can scale up or down with ease, adapting to market demands without the long-term commitment of property ownership. This agility is crucial in a fast-paced economy where the ability to pivot quickly can be the difference between thriving and merely surviving.
Cost-effectiveness is another significant advantage. Rented spaces eliminate the need for large capital investments in property, allowing businesses to allocate resources to other critical areas such as research, development, and talent acquisition. Moreover, the operational aspects of
managing a property—maintenance, utilities, security—are handled by the workspace provider, freeing up time and energy for businesses to focus on their core activities.
Lastly, the community aspect of shared workspaces cannot be overstated. These environments foster networking, collaboration, and innovation. They provide a platform for businesses to connect, share ideas, and
create synergies that can lead to new opportunities and partnerships.
If you are looking for a rented office or workshop place, seek out a company that provides flexible, customisable workspaces. Check that they are dedicated to sustainability and social responsibility, which can highlight the benefits of rented office and workshop spaces. This approach not only supports the practical needs of businesses but also aligns with the broader goals of environmental stewardship and community building.
It’s clear that in today’s economy, the advantages of rented spaces are a significant factor in why businesses not only flourish but also choose to remain in such ecosystems.
For any advice on finding the right office or workshop place to suit your business, please visit:
bizspace.co.uk/spaces/dorking
Moore Kingston Smith, a leading multidisciplinary advisory, tax and audit firm with an office based in Redhill, has been recognised for the quality of its trainee programmes in the Top 100 Apprenticeship Employers for the second year running.
The government initiative highlights employers that have done the most to offer apprenticeship opportunities over the past 12 months. It celebrates England’s standout organisations, recognising their commitment to creating new opportunities, diversity of apprentices, and the number of trainees who successfully achieve their apprenticeships.
The latest ranking follows the launch of Skills England, which aims to unite businesses, trade unions, mayors,
and training providers to address national and local skills needs, and boost opportunity while driving economic growth.
Ian Matthews, lead partner at Redhill, said: “Having started my own career at Moore Kingston Smith as a trainee, I’m pleased to see such ambition, with so many continuing to pursue their careers with us. Our trainees bring inherent value to our firm, and it’s fantastic to celebrate being a Top 100 Apprenticeship Employer once again. The ranking recognises our focus on supporting equal access to the profession, and our commitment to helping the next generation reach their personal and professional goals, through a well-rounded training experience.”
Those seeking a compelling career path, from school and college leavers
to university graduates, or those considering a job change can obtain the AAT or ACA qualification with Moore Kingston Smith. Studying while gaining on-the-job experience with guidance and support from the firm’s expert teams, trainees are equipped with the knowledge and skills needed to excel in the role and deliver stellar client service.
Visit the website for more details, where you can also view upcoming internships, placements and current opportunities at the firm’s Redhill office. mooreks.co.uk
ECHO International, the sister company of Creative Pod has secured three exclusive partnerships this year for the Pop-Up hotel, who deliver premium accommodation and world-class hospitality at the finest events. Driven by the Head of Commercial, James Turner, ECHO is a global specialist in corporate sponsorships, brand activation, and collaboration. James has been working closely with the Pop-Up Hotel to help them redefine the festival experience by
combining the hotel with luxury brands. To kick off, James secured a delicious Mixer Partner with Fentimans, home of the British botanically brewed beverages. As music lovers were counting down to The Pop-up Hotel, Glastonbury, Somerset, back in June, they were securing this iconic partnership which brings the ultimate festival flavours creating the perfect balance between the pleasures of luxury camping and luscious British-brewed drinks in time for the most anticipated music event of the country.
That’s not all! James also secured the Fragrance Partner of the Pop-Up hotel, by collaborating with Creed, known for creating timeless scents using the finest ingredients. This collaboration marked a seamless synergy between luxury fragrance and premium accommodation, enhancing every guest’s experience with
Collaboration is a wonderful thing! Following a discussion at a gdb meeting between Simon Bland (Reigate & Banstead District Council) and Joe Cheal (Imaginarium Learning & Development), Joe was invited to present at the Council’s Learning Lunch for local businesses.
“I grew up in Reigate,” said Joe. “So, it was an absolute delight to return and share some tools, tips and ideas with fellow Reigatians! Great people and a great setting… I absolutely love the council chamber room… such history and beauty.”
The session, a facilitated discussion about ‘The Art of Negotiation’, was well received with excellent audience participation! One participant wrote afterwards: “so valuable for me (because) I have to do the sales/pitches/ negotiations that aren’t necessarily in my comfort zone or specific field of expertise.” Another declared: “I’m leaving
with a number of ‘take aways’ and in this case tactics to get 5% 10% (more?) out of the deals I make. Fantastic!!”
Simon commented: “Our Learning Lunch programme is about bringing the local business community together for stimulating insight and the opportunity to network. Joe’s presentation was spot on. The topic was clearly of interest as several of attendees were new to us.
The feedback was fantastic. People felt better informed about how they should negotiate going forward and more confident about the process.”
“Negotiation is a topic dear to my heart,” Joe added, “because I know the key skills and strategies are learnable. My favourite part is moving away from an adversarial ‘win-lose’ style to a ‘relationship building’ approach… finding out more about the other party: what they need, why they need it, what else they are facing, how else can I help
Creed’s iconic scents that resonate after the festival ends.
Last, but certainly not least, James had one more idea up his sleeve to secure an exclusive Ice Bath Partner, with Brass Monkey. This collaboration marked a truly refreshing treat, as ice baths are gaining popularity as a significant trend, with numerous experts emphasising the remarkable benefits of cold immersion for health and wellbeing. This seemed like the perfect partnership, creating a unique festival experience.
James said: “I’m thrilled to support the Pop-Up hotel with their partnership agreements. I’ve enjoyed collaborating with the team, helping them set a new standard for luxury at festivals and connecting them with renowned brands worldwide.”
creativepod.uk.com
them etc. I imagine we are sitting on the same side of the table trying to solve a problem together… to both get what we want from the negotiation.”
imaginariumdev.com
The King’s Speech at the State Opening of Parliament outlined the new Government’s legislative agenda, including Labour’s commitment to ‘make work pay’ and the plans for a new Employment Rights Bill as well as an Equality (Race and Disability) Bill.
As always, the devil will be in the detail. However, it is clear that change is coming. We look at some of the key employment law changes we expect to know more about shortly:
• Trade union reforms: new rights for trade unions and reform to existing legislation in relation to trade union recognition favourable to trade unions. This includes increasing the rights of union officials to access workplaces to recruit and organise members.
• Day one rights: making parental leave, sick pay and protection from
unfair dismissal available from day one of employment for all workers. It has been indicated that the new legislation will “continue to ensure employers can operate probationary periods to assess new hires”.
• Flexible working: making the right to flexible working the default from day one for all workers, except where this is not reasonably feasible.
• Fire and rehire: strengthening the new Code of Practice on ‘fire and rehire’,
when it barely out of the gates (this Code, introduced under the previous government, came into effect on 18 July).
• Zero-hours contracts: banning what the Government describe as “exploitative” zero-hours contracts and providing workers with a right to a contract that reflects hours they regularly work.
• Pay gap reporting: extending equal pay to cover race and disability and introducing mandatory ethnicity and disability pay gap reporting.
It is guaranteed that employers can expect to encounter a flow of changes over the new few years, which could impact the way people work, how their contracts look, and how they can be changed.
birketts.co.uk
Cripps is delighted to announce the appointment of Aiden Dunning as a new partner in its Horsham commercial team.
With over two decades of experience, Aiden is an expert in commercial, technology, and data law. His extensive background includes in-house roles with global brands across financial services, media, and technology sectors. Aiden specialises in advising on complex commercial deals and compliance matters for both owner-managed and private equity-backed companies.
Victoria Symons, head of the corporate group, commented: “We’re excited to welcome Aiden to our team. His extensive in-house experience will be particularly valuable to our clients. Aiden’s appointment is a key strategic move as we continue to expand our presence in Sussex following our recent merger with PDT. His expertise will significantly enhance our capabilities
and reinforce our commitment to delivering top-tier legal services in the technology space.”
Aiden said: “I am thrilled to be joining Cripps at such an exciting time in its growth journey. I’m looking forward to supporting the growth of the commercial team in Horsham, whilst collaborating closely with colleagues in Tunbridge Wells and London.”
This strategic hire underscores Cripps’ commitment to strengthening and expanding its technology practice and expanding its footprint in Sussex.
cripps.co.uk
The world of social media influencers, with its alluring blend of fame and fortune, often seems a world apart from the everyday concerns of local businesses. However, recent research into the challenges faced by influencers, particularly the high cost of maintaining 'authenticity', offers valuable insights for businesses navigating the influencer marketing landscape.
While brands are naturally drawn to influencers for their ability to offer a genuine and relatable touch, distinct from traditional advertising, the constant demand for authenticity can create a complex and potentially problematic dynamic. The pressure to constantly perform and share intimate details can take a toll on influencers, blurring the lines between their private and public personas.
For businesses considering influencer partnerships, it's crucial to recognize that authenticity is not a commodity to be exploited. It's essential to approach these relationships with sensitivity and respect, understanding that influencers are real people with real lives. The research also highlights the potential pitfalls of relying too heavily on emotionally charged content.
The constant demand for authenticity can create a complex and potentially problematic dynamic.
While such posts may generate high engagement in the short term, they can contribute to a culture of oversharing and emotional exhaustion.
Businesses should aim to foster a more sustainable and balanced approach to influencer marketing, prioritizing genuine connections and long-term relationships.
A recent article I wrote with two Danish colleagues, AnnaBertha Christensen and Richard Gyrd-Jones, underscores the importance of transparency and open communication in influencer partnerships. Businesses need to be clear about their expectations and ensure that influencers feel comfortable and empowered to express their authentic selves. This can help to avoid misunderstandings and create a more positive and productive collaboration.
The world of social media influencers may seem glamorous, but the reality is far more complex. By understanding the challenges faced by influencers and approaching influencer marketing with empathy and respect, businesses can forge meaningful connections that benefit both parties and contribute to a more sustainable and ethical industry.
For more information about our Marketing and all other courses visit:
sussex.ac.uk/business-school/study
There are loads of benefits to choosing rail for your business journeys; whether that be making your travel time productive, arriving refreshed directly in towns or cities or reducing your company carbon impact. Business efficiency, however, requires a smooth journey. Govia Thameslink Railway (GTR) has launched three new and improved apps for Gatwick Express, Southern, and Thameslink, helping make rail journeys smoother into and out of Gatwick.
These user-friendly apps provide access to travel planning, real-time train information, intuitive ticket purchasing, and integration with third-party services like the London Underground. It's the easiest way for customers to plan journeys, stay informed, and avoid delays across the network.
Streamlined ticket purchasing allows users to quickly buy and receive tickets with no booking fees, avoiding queues at vending machines, and storing tickets safely on the app. This includes a new sTicket feature, enabling digital season tickets to be purchased, stored, and used via the app with barcode technology. Digital Railcards can also be purchased and stored, automatically offering 1/3 off selected future bookings. Personalised real-time information ensures customers stay informed about network disruptions.
The apps also allow customers to manage a pay-as-you-go service called KeyGo, letting them tap & go at stations using a Smartcard, ensuring they pay the best price for journeys across the day or week without deciding upfront. A major benefit of using KeyGo is Auto Delay Repay, which simplifies claims for delayed journeys.
Beyond these features, the app offers easy access to live departure boards, station information, and more. Sophie Hill, Head of Gatwick Express at GTR, said: "We believe these apps are a major step forward in our commitment to a truly fantastic passenger experience. Technology has allowed us to offer more convenient, efficient, and enjoyable travel to our customers."
Download the apps today for a seamless travel experience. Visit: gatwickexpress.com/mobile-app southernrailway.com/mobile-app thameslinkrailway.com/mobile-app
As logistics and worldwide shipping experts we handle ‘dangerous goods’ shipments on behalf of clients and we frequently encounter many questions regarding the regulations relating to the specialist handling required.
Moving anything deemed ‘dangerous’ obviously requires specialist handling, packing and shipping, and ‘dangerous goods’ covers an extensive range of products and materials, ranging from seemingly everyday items such as alcoholic drinks, or items containing lithium batteries right through to corrosive chemicals or explosive materials.
What constitutes a ‘dangerous good’?
Dangerous goods are materials or items with hazardous properties which, present a potential hazard to human health and safety, infrastructure and their means of transport, if not properly handled & controlled.
Dangerous goods, or hazardous materials, could be pure chemicals, mixtures of substances, final manufactured products or any articles which could pose a risk to people, animals or the environment if not
properly handled in use or in transit.
There are many pieces of UK legislation and regulation covering the transport of ‘dangerous goods’, many of which are specific to the mode of transport including road, rail, sea, air, inland waterways and tunnels.
There are 9 basic classifications for dangerous goods: Explosives, Gases (flammable and non-flammable), Flammable Liquids, Flammable Solids, Oxidising Substances, Toxic & Infectious Substances, Radioactives, Corrosives, Other Substances & Articles, including Lithium Batteries.
If in doubt – always ask an expert! If you are in any doubt at all whether your shipment contains any items that may be considered dangerous, always
ask an expert! Specialist logistics companies who are fully trained and certified in the packing, handling and shipping of dangerous goods will be more than happy to offer advice and guidance.
Before engaging a logistics company to move any dangerous goods on your behalf, always check their certification is valid and up to date. Are they BADGP (British Association of Dangerous Goods Professionals) accredited?
Do they have the correct licenses relating you’re your specified mode of transport (e.g. ADR License for road transportation, IATA DGR/CBTA for air freight shipping and IMDG for sea freight)?
ebiss.co.uk
Barney Durrant from local digital marketing experts, Bluebell Marketing, has guested on a couple of podcasts in the last few months.
If you missed them, then check out the Marketing vs the World podcast hosted by Abbie Dando - link for Spotify is here and it is also available on Apple podcasts.
Topics discussed include Google ads, digital poverty and tips for tech company digital marketing campaigns.
Following on from this was an appearance on The Founders Unplugged podcast hosted by Greg McCallum.
This was a much longer conversation ranging over a wide range of tech and
marketing-related subjects. It’s in two parts and can be watched as well as listened to on YouTube. We talked about the early days of Google in the UK, the birth of the digital advertising ecosystem, start-up culture, tips for Google Ads and for SEO, AI and a whole host of other digital and marketing stuff.
Check out Part 1 here, and if you enjoyed that chat, head to Part 2 here!
If you would like to talk about your existing digital marketing campaigns or plans to build your online presence, get in touch for a chat – we promise not to record it!
bluebell.marketing
This autumn Creative Crawley launches a major new project called The Creative Village, in partnership with theatre company Theatre Centre and youth music company AudioActive. Supporting creative professionals in Crawley, West Sussex and Surrey, The Creative Village will offer them opportunities to showcase their work, develop and share skills and engage with exceptional creative events and practitioners from around the UK; the project aims to put Crawley on the cultural map.
Through a paid Skills Exchange Programme, ten local people aged 16 to 30 years will be introduced to immersive music studios, theatres
and pop up arts spaces to learn more about careers in the creative industries. World class professional creatives will be invited to collaborate with them and share valuable insights and practical information into how to become a creative professional in the 21st
century. They will work together from September 2024 to June 2025 to learn hands-on skills in real world situations, exploring live performance, visual art and digital practice as well as business, marketing, accessibility, environmental sustainability and fundraising skills.
The project is funded by Arts Council England’s Place Partnership Fund, Crawley Borough Council’s Shared Prosperity Fund and Gatwick Airport Ltd.
The full programme will be launched in September.
creativecrawley.com
GDB member Wessex IT is delighted to share that it has been recognised as the highest-ranking Managed Service Provider (MSP) in Europe according to industry experts, Channel Futures. Now in its 17th year, the prestigious MSP 501 list highlights the very best IT service providers in the world, based on a wide range of judging criteria. This year, Wessex IT claimed the number one spot in Europe and 54th worldwide. Reflecting on this achievement,
Richard Maynard (Director) said: “Being recognised as the top MSP in Europe is an enormous moment for us, and just goes to show what a technology business and tech talent in the Gatwick Diamond is capable of.”
Richard and his co-founder, Andrew Sewell, started the business nearly 20 years ago after meeting at local Collyer’s College in Horsham. You may remember it was Wessex Networks back then but rebranded as Wessex IT in 2016.
Through nearly two decades of organic growth, compounded by over 10 acquisitions and mergers (notably GDB member E-mpower.IT in 2022), the business has become one of the most established and capable IT support providers in the region. The team is now 30-strong, including 20 technicians who cater to a diverse clientele including Aston Martin, Knepp Castle, Borde Hill Gardens and At Home Estates. They also invest in apprenticeships to foster young talent and bring people into the industry. The business has changed a lot over the years - back in 2005, you’d say “Cloud” and most people would think of the weather.
These days, it’s common parlance in IT, as is Microsoft 365. IT security is undoubtedly the growth area of the 2020s, and their team are advising local business owners and leaders every day on how to protect against threats and mitigate cyber risk.
When did you last review your IT? Wessex IT would love to hear from you - find them at:
wessexit.com
The University of Sussex Business School has launched the Sustainability and AI Business Action Centre, an initiative aimed at empowering businesses to adopt sustainable practices without compromising long-term profitability. The Centre leverages AI to embed sustainability and climate action, optimise processes, enhance decision-making, and maintain
a competitive edge. The Centre was inaugurated during a virtual launch event, attracting experts from around the world, underscoring its global significance and local impact.
The Centre serves a wide range of industries, with relevance to companies in the Gatwick Diamond area. It provides practical solutions to enhance environmental stewardship and AI solutions to improve business efficiency and sustainability value creation, offering resources such as consultancy services, training in short and actionable formats, and collaborative opportunities.
Dr Angela Gao, the Founder of the Centre, highlighted its mission during the launch event. “Our Centre is dedicated to providing actionable sustainability solutions, with AI playing a key role in facilitating meaningful change in business operations”, she said. This focus on practical outcomes ensures that businesses of all sizes can benefit, particularly those aiming to stay ahead in
With the new Labour government in place, energy policy is at the forefront. Businesses are advised to consider a flexible purchasing strategy for gas and power in response to anticipated changes. A strong election outcome boosted Sterling, reducing import costs for gas and power, but making UK exports pricier, thus keeping more resources onshore.
Chancellor Rachel Reeves has signalled a shift towards renewable energy, notably by lifting the de facto ban on onshore wind, and announced GB Energy, a public-private initiative to increase renewable generation. However, the history of the Green Investment Bank, sold off five years after its launch, suggests caution. Renewables could lower wholesale
energy costs but might also increase market volatility due to dependency on weather conditions. International cooperation remains crucial, especially within Europe, where energy markets are interconnected. The new government’s less confrontational approach to European relations is seen as a positive sign for future cooperation. Despite this optimism, challenges remain. Planning and regulatory hurdles, particularly opposition to new wind and solar farms, and the necessary infrastructure, could slow progress. The government’s potential intervention in energy pricing to fulfil campaign promises may also deter investment in renewable energy projects. In this dynamic environment, businesses should seek flexible energy contracts to take advantage of potential
the competitive landscape by adopting sustainable practices.
David Carlin, Head of the UN Environment Programme Finance Initiative and Founder of Cambium Global Solutions, UK, emphasized the importance of this integration. “AI offers unique opportunities for optimising our approach to sustainability,” he noted, pointing to the potential for AI to revolutionise how local businesses address environmental challenges. By fostering collaboration and innovation, the Sustainability and AI Business Action Centre is set to play a crucial role in driving forward the region’s sustainable business practices. It is poised to become a vital resource for local enterprises, offering them the tools and knowledge needed to navigate the increasingly complex intersection of business, AI and sustainability. For more information on the Centre, contact:
business-collaborate@sussex.ac.uk
cost reductions while managing risks. Control Energy Costs offers support to navigate these changes. To see how Control Energy Costs can help, contact Nigel Addison-Evans at:
nigel.addison-evans@cec.uk.com
In June this year, I had the most amazing experience (slash challenge!) of my life! The main headline, to summarise, is that my best friend of 40+ year and I climbed to the summit of Mount Kilimanjaro, Africa’s highest summit at just under 6,000m above sea level. That was the first ‘win’! The second win was that in doing so, we raised an amazing £5,500 for Living Paintings, a charity dear to our hearts, who provide free audio and tactile books for blind children and adults.
It’s hard to summarise such a trip in 300 words, so I’ll start with the tough part… maybe because I’ve spent the last 15 years at sea level in Hove, but it seems my body isn’t keen on being much over 4,000m…. and overcoming
altitude sickness (for me, in the form of being sick… apologies lunch-break readers!) added an extra challenge (though all the more of an experience?!).
Our route began at the Machame Gate entrance to the National Park. Six days / five nights, camping in (tiny!) tents along the way, adding layers as temperatures went from 20c in the rainforest to -7c at the summit.
I’ve written a day-by-day blog - suffice to say, I officially reached Stella Point (5,756m above sea level), at 09h18 on 24th June 2024 (having started that section at midnight).
It was a weepy, emotional high in every way - though the moment itself is fairly short-lived, as your guide ushers you off the summit asap, due to the altitude risks. Never have I skipped more happily down a volcano! Summit ascent: 9 hours, descent: 2 hours!
Whilst that night was tough, overall it was amazing – I’d definitely recommend it. So much time above the clouds, disconnected from life below, was very special indeed.
boninsight.com
From October 2024, the Worker Protection (Amendment of Equality Act 2010) Act 2023 will be implemented. The Act introduces a new duty for employers to take reasonable steps to prevent sexual harassment at work. If an employer breaches this duty, Employment Tribunals will be able to increase compensation for sexual harassment by up to 25%.
As an employer, what do I need to do?
1. Establish Clear Policies: Create and enforce a comprehensive
anti-harassment policy that clearly defines what constitutes sexual harassment and the consequences for violating the policy. Consider whether this policy and your anti-discrimination Equality Policy complement each other. Also, ensure these policies are easily accessible to all employees and regularly reviewed.
2. Mandatory Training: Holding training sessions for all employees, including management, are crucial. Educate employees about the different forms of sexual harassment, how to recognise it and how to respond appropriately. Emphasise the importance of bystander intervention, encouraging employees to speak up if they witness harassment.
3. Create a Safe Reporting System: Provide multiple channels for reporting, including anonymous options and ensure that complaints are handled promptly and confidentially. There should be a zero-tolerance policy for retaliation against those who report harassment in good faith.
4. Foster a Respectful Culture: Leaders should model appropriate behaviour and employees should be encouraged to treat each other with dignity. Regularly reinforcing your commitment to a harassment-free workplace can help maintain a positive environment.
5. Regularly Monitor and Review: Ongoing assessment of workplace culture and practices is necessary to ensure that anti-harassment efforts are effective. Employee consultation, surveys, focus groups, and regular reviews of harassment policies can help identify areas for improvement. By taking these steps, you are proactively protecting your employees from sexual harassment and creating a safer and more supportive workplace. Need help with policies, documents, training or just need a bit of advice?
Email:
info@hratwork.co.uk
In the latest Government stats, 50% of businesses report having suffered some kind of cyber security breach or attack in the last 12 months.
Whilst Cyber Insurance is generally not mandatory for companies, there are situations, for example, contractual obligations or industry drivers that prompt you to consider obtaining a cyber insurance policy.
Here’s an overview of the typical process and the requirements that insurance companies might ask for in terms of demonstrating security controls:
1. Proposal:
The first step is to fill out a proposal. This will gather information about your IT infrastructure, data, operations, security, and previous cyber incidents.
2. Risk Assessment:
Insurance companies may want to conduct a risk assessment based on the information you provide in the application. This assessment helps the insurer understand the level of risk associated with insuring your company.
3. Security Controls Assessment:
Insurance companies can also require you to demonstrate your cybersecurity measures and controls. This might include providing documentation and evidence on several measures including Security Policies and Procedures, Data Protection, Incident Response Plans, and use of Multi-Factor Authentication (MFA).
4. Policy Issuance:
If the policy premium, terms and
A new QR code entry system and good footfall ensured this year’s Brighton & Hove Business Show was a resounding success.Staged at the American Express Stadium in Brighton, it attracted more than 80 exhibitors and hundreds of visitors.Prize for the best stand, sponsored by Titan Workwear, was jointly awarded to Bella June Flowers and Marram Trading. Clearline Recruitment won the runner-up award. A packed breakfast networking event set the tone for the day.
Guest speaker was Camille Pierson, founder of The Float Spa, who talked about ‘Wellbeing that works’. It was Camille’s second appearance at the show’s breakfast meeting - she was invited back by popular demand. AI was the theme of the keynote
seminar, led by Gerry Lawrence, of Freeman Clarke. He shared success stories and outlined how AI can present new opportunities for firms of all sizes.
Other speakers included Emma Pearce, of Pearce Marketing, and Gareth Dimelow, of Inside Stories. Amy Lishamn, of Brighton Chamber, led a well-attended Slo-mo Networking session.
Many visitors came away from the show with more than they were expecting - after winning one of the numerous competitions held by exhibitors. Prizes included hampers, work tools, bottles of plonk, and much more.
From an organisational point of view, the QR code entry system, provided by PBS Group, ensured a smooth flow at reception and minimised queues. It gave everyone more time to network
conditions are agreeable, the insurance company will issue the cyber insurance policy.
5. Ongoing Monitoring and Reporting:
Some insurance policies may require ongoing monitoring of cybersecurity practices and regular reporting of security incidents or IT environment changes.
Understanding your security
It’s important to note that the decision to obtain cyber insurance is based on a thorough assessment of your company’s specific risk profile, cybersecurity measures, and potential financial exposure.
You should work closely with a specialist insurance broker who can arrange a policy that aligns with the business’s unique needs and risk tolerance. For further information please email:
des.henderson@jensten.co.uk
on the day and removed the stress of form filling. Other sponsors of this year’s event were Data Mail Solutions Limited and County Business Clubs Sussex.
Details of next year’s show are currently being finalised.
mike@brightonandhovebusinessshow.uk
The Gatwick Diamond Business Awards celebrate people and businesses who have shown innovation and inspiration in their work, and have demonstrated a real commitment to the region. The Awards have become one of the most prestigious business occasions – celebrating the best of the best across the Gatwick Diamond.
Entry Period: 3rd October - 15th November 2024
Awards Night: 20th March 2025
Don’t just take our word for it, hear from some our previous sponsors...
“It’s one of the events during the year that I'm really proud I can bring along people who make our business such a success Sponsorship helps elevate the business profile and attract talent, helping to make those involved an employer of choice ” Dee Mathieson, Elekta
“Wow! what an amazing evening It’s great to come together to celebrate the best in business across the Gatwick Diamond ” Paul Rolfe, Chichester College Group
“Why would we not want to be headline of your prestigious awards and as headline sponsors we are standing shoulder-to-shoulder with giants ” Janette Wheeler, Birketts
In 2008, the UK government passed the Climate Change Act, committing to reduce its greenhouse gas (GHG) emissions. This legislation was strengthened in 2019 with a target to reach net zero GHG emissions by 2050. The UK is not alone; so far over 140 countries have set net zero targets. This global commitment will significantly impact business practices.
Governments worldwide are encouraging businesses to reduce carbon emissions. For example, the UK government now requires all government contracts worth £5million+ to include a Carbon Reduction Plan.
The NHS has further tightened this requirement, and all suppliers with contracts over £10,000 must have a net zero commitment; going forward, these thresholds will likely continue to fall.
The EU has introduced the Carbon Border Adjustment Mechanism (CBAM), a tool designed to put a fair price on carbon intensive products entering the EU and encourage cleaner industrial production in non-EU countries. The UK’s equivalent is currently under consultation and is due to be introduced in 2027. These frameworks are rapidly becoming standard practice and being adopted by the private sector.
To meet their emission targets large
companies will need to audit their suppliers and encourage them to reduce their carbon emissions. Kingfisher, the group that owns brands like Screwfix and B&Q, has announced requirements for decarbonisation targets from its entire supply chain.
ALDI has also recently launched a similar initiative. Suppliers are on notice: whether you’re a manufacturer, wholesaler, or contractor, your customers will eventually request your environmental credentials.
The first step in your carbon journey is to assess your carbon footprint. Scrutinising your business through the carbon lens can offer a different perspective and highlight new possibilities. By starting now you’ll be ahead of the curve, ready to meet the demands of customers and regulators alike.
ian.hopping@auditel.co.uk
In the ever-evolving digital world, companies recognise that their most valuable asset is digital talent. For our valued employer partners across Brighton and Sussex, the quest to secure and retain exceptional digital talent remains a paramount objective. Does this resonate with your business goals too? From industry giants like BT Sports to respected entities such as Albion Football Club, from esteemed educational institutions like the University of Sussex to cultural hubs like the Dome, they’ve all chosen to harness the transformative power of a Digital Apprenticeship.
Diverse Partnerships, Singular Goal
Our partnerships with hundreds of employers highlights a shared commitment to supporting young people to develop their skills and get on in life. Whether it's equipping
individuals at BT Sport with cuttingedge digital content skills or enabling employees at Brighton Dome to leverage social media for brand engagement, digital apprenticeships bridge the gap between theoretical knowledge and practical application within specific industry contexts.
Marilena, Head of Marketing at Brighton Dome and Brighton Festival, says… "Emma has been our apprentice for two months now, and the difference she has made to us in that time is spectacular. She has helped us create content for our websites, promoted our organisation on social media channels and administrate wider branding projects. She’s been a fantastic support and I can’t wait to see what else she achieves over the next 16 months".
Jamie Hindaugh, COO, BT sport also shares his thoughts on apprenticeships…
"Local, digital savvy young people and employers have an important role to play in ensuring that we are developing connected and inclusive communities and enabling local people to be a part of the success story, BT Sport is supporting this by employing Creative Process Digital Apprentices and bringing new talent into our business."
creativeprocessdigital.com
It has been a busy couple of years at BA Euroflyer since launching in 2022. A fully owned subsidiary airline of British Airways, BA Euroflyer is operating an expanding fleet of Airbus A320 and A321 aircraft at Gatwick focusing on popular European and North African destinations.
BA Euroflyer strives to bring the high standards of British Airways to the competitive operating environment of London Gatwick while providing a cost-effective alternative to those customers seeking more from air travel.
All customers have the option of the same benefits found at British Airways including access to the British Airways Executive Club rewards programme, AVIOS, and the same Club Europe service that customers have grown to love over the years.
As we fast approach the end of 2024, British Airways Euroflyer's Senior Manager, Network and Fleet, Jakob Zimmermann would like to share an update on the airline's destinations from London Gatwick for this coming autumn and winter season.
"We are offering our customers a diverse choice of destinations this winter, whether you are looking for that winter sun or that active ski trip.
For those seeking a sunny escape, we have introduced two new destinations to our Gatwick network: Madeira and Larnaca. Madeira, famous for its stunning landscapes and mild temperatures, while Larnaca offers year-round sunshine, beautiful beaches and a rich history.
There has never been a better time to upgrade to Club Europe and travel with the only airline based at Gatwick offering a business class service on short haul routes.
Additionally, we will continue to serve Agadir, which is a fantastic option for sun-seekers looking for a taste of Morrocco, and for those looking to experience the beauty of the Red Sea resort of Sharm el Sheikh in Egypt will return for a second year. For those looking to hit the slopes we continue to offer a comprehensive selection of ski destinations in Europe all available to book now at ba.com.
With an increased schedule to Jersey and the opening of a new route to Lapland (Ivalo) for those looking for a magical festive experience in Finland there has never been a better time to upgrade to Club Europe and travel with the only airline based at Gatwick offering a business class service on short haul routes."
We look forward to welcoming you onboard and being part of your travel plans.
britishairways.com/en-gb/flights-and-holidays/flights/ flights-from-london-gatwick-airport
One of the main things people are surprised about when they attend PowerPoint or Slides training with us, is that you don’t need to spend a long time getting your slides perfect.
The software can help with things like getting things lined up and consistently formatted. Here are a few favourites from our workshops:
Ensuring consistent formatting
• Set up the Slide Master (PowerPoint) / Theme (Slides) or use a template that already has the Master/Theme set up. Anything you want to be the same on each slide should be set up on the Slide Master / Theme.
• Use the Format Painter to copy formatting from one object to another.
Working with drawn objects
• Working with images, text boxes or drawn objects? Use the align and distribute tools to line them up and evenly space them. Amongst other places, these can be found on the Home tab in PowerPoint and the Arrange menu in Slides.
• Duplicate objects using CTRL, D.
• Resizing objects by eye? Set an exact size using the Size options. These can be found on the Picture or Shape Format tabs in PowerPoint and the Format Options button on the toolbar in Slides.
Re-using slides
• Import slides from another presentation by using Reuse slides from the New Slide button in PowerPoint or Import Slides from the File menu in Slides.
I hope that helps and if you have any questions or would like to discuss training for your team, please get in touch.
glidetraining.com
The recent annual Footgolf event, held by Richard Place Dobson (RPD), was a resounding success, marked by great excitement and friendly competition. Over 114 participants gathered to demonstrate their skills and support a meaningful cause, resulting in an impressive £3,632.50 raised for the Holistic Wellness Community. This organisation, formerly known as Crawley Mindfulness Centre, is a communitybased charity dedicated to promoting health and well-being in the Crawley area by offering free holistic therapies to support individuals' mental health and overall well-being.
The event featured two competitive time slots filled with exceptional performances and camaraderie. In the 3:30 pm slot, the SHW team achieved an outstanding victory with a remarkable score of 113. James from SOS Systems won the 'Longest Drive,' while Adam
Why
from Creative Pod claimed the 'Nearest the Pin' award.
In the later 5:30 pm slot, the Verdant Financial Planning team dominated with an impressive score of 117. Verdant Financial Planning's prowess was further showcased as Sam won the Longest Drive and Andy took home the Nearest the Pin title, highlighting their team's exceptional Footgolf skills.
RPD extended their gratitude to all participants who made this event possible. Their contributions and enthusiasm not only added excitement to the day but also significantly supported the Holistic Wellness Community's mission to enhance the health and well-being for those in need within the local community. A special thank you goes to Gatwick Footgolf for annually hosting this fundraising event for the chosen charity of the year.
Contributions to the Holistic Wellness
Can you imagine the despair at feeling and knowing you’re ill, but all the medical tests coming back normal and your doctor says he doesn’t believe you?
That was me.
Can you imagine the shame of being too unwell to function at work and losing your job?
That was me.
Can you imagine the devastation of being told you’ve got an incurable illness, Chronic Fatigue Syndrome (fatigue, brain fog, headaches, insomnia, anxiety – every day).
That was me. For 10 years.
Can you imagine spending over £15000 trying to get better, but nothing worked.
That was me, too.
So, you can imagine how overjoyed I felt when I found a solution! It was the Lightning Process; a 3 day braintraining programme, that uses the latest neuroscience techniques.
(You use your mind to change how your brain controls your body). It worked quickly; within days I was feeling dramatically better. A full recovery followed! So, I trained to become a Lightning Process Practitioner myself,
Community can still be made through the JustGiving page. Donations are greatly appreciated and can be made by clicking the link below:
JustGiving Donation Page
to help other people get better; nobody should have to suffer illness unnecessarily. Nearly everyone I work with has struggled with symptoms for years; fatigue, pain, stress, anxiety, insomnia, restricted mobility, low mood and more; usually with a diagnosis that makes it sound long term, incurable, or unchangeable, which I find unacceptable, because it’s usually not. The body is designed to self-heal, given the right conditions. The Lightning Process gives you a way to create this in your mind, and your body then follows. I teach you how. Because I want other people to get their health and life back too!
I am a fatigue specialist and provide Health and Wellbeing solutions to help individuals and staff with physical and mental wellness to get better.
wingswellbeing.co.uk
In the heart of our bustling community lies a hidden gem - a sanctuary where the stresses of modern work life melt away amidst the serenity of nature. Ichi-Coo Park, once a private retreat, is opening its gates to offer something invaluable: a chance to reconnect with nature, reduce stress, and revitalize the mind and body through the simple yet profound act of gardening.
For 25 years, Ichi-Coo Park served as a personal refuge from the relentless demands of a high-pressure, 24/7 business. The garden was not merely a hobby; it was a lifeline. Built from the ground up, it became a lush, green oasis filled with towering trees, vibrant flowers, and tranquil spaces designed to bring peace and mental clarity.
In those years of managing a global IT company, the garden was where I found solace - a place where the pressures of emails, meetings and deadlines faded into the background, replaced by the quiet, grounding rhythm of nature against the juxtaposed background of a major International airport.
Today, I am excited to share this oasis, to offer what has been my personal source of well-being to those who may desperately need a break from the demands of modern work life. The Gardening for Well-being program at Ichi-Coo Park is designed for local companies looking to provide their team members with a unique, restorative experience. Whether it's a regular retreat or an occasional escape, this program offers employees the chance to step away from their screens and into the healing embrace of nature.
Led by professional gardeners, our courses are tailored to suit all skill levels. Whether your team is full of seasoned green thumbs or complete novices, they will find the guidance and support they need to fully immerse themselves in the experience. We provide all the necessary tools and materials, ensuring that participants can focus entirely on the joys of gardening without any logistical concerns.
The benefits of gardening are well-documented. Numerous studies have shown that spending time in nature can reduce stress, lower blood pressure, and improve overall mental health. At Ichi-Coo Park, we take these benefits a step further by incorporating mindfulness and intentionality into our gardening practices. As participants dig their hands into the
soil and nurture growing plants, they are encouraged to focus on the present moment. The act of gardening becomes a meditative practice, allowing individuals to quiet their minds and reconnect with their inner selves.
Ichi-Coo Park's Gardening for Well-being program is more than just a team-building exercise; it’s a pathway to mental well-being, creativity, and a more balanced life. By stepping away from the digital and into the natural, your team can rediscover the simple pleasures of life and return to work with renewed energy and focus. Join us at Ichi-Coo Park and give your team the gift of nature - the ultimate antidote to the pressures of modern work life.
Robin Redmile-Gordon
Ichi-Coo Park Ltd, Russ Hill, Charlwood, Surrey RH6 0EL 07710 045647 ichicoo2020@gmail.com ichicoopark.net
At a recent gdb meeting Jeremy Taylor of the Company Connector got chatting with Robin Redmile-Gordon of Ichi-Coo Park.
One of the most important considerations when implementing the Cloud is cost. Whilst cloud technologies can save you money, they can also accrue significant costs if not managed correctly. But there are ways to ensure your costs remain as low as possible.
Best practice for reducing Azure costs
Right-sizing resources
The best way to right-size in Azure is with Azure Advisor. This built-in tool eliminates overspend and helps streamline costs by analysing current resource usage and adjusting it to your needs.
Utilising reserved instances
Reserved instances can save your business up to 72%, compared to payas-you-go, and lock in your rate. This ensures consistency and predictable budgeting in the long term and gives you the ability to pay flexibly in instalments or in one lump sum.
Implementing cost management tools
Azure’s Cost Analysis tool provides insights into overall Azure spend and visualises trends to identify anomalies;
They’d met before when Jeremy had been delivering Growth Hub support through the Coast to Capital LEP, but never met in person.
As part of the conversation, they discussed ways to promote the wonders of the Park to the local business community &, not long afterwards, started working on a plan to host an event on the 26th September.
As a result, Jeremy has been working with Robin to help him connect with the local business community so they can see that less than a 10-minute drive from Gatwick Airport lies a stunning 16-acre garden with the only complete view of the airfield.
Anyone attending on the 26th will discover that Ichi-Coo Park is the perfect oasis for unwinding and reconnecting with nature. It was Robin’s brainchild over 20 years ago & he has been working tirelessly on it to bring to fruition his vision as a place for people to relax & unwind, surrounded by nature.
Without gdb & networking at the monthly members meeting this piece of work may not have happened and you may not have had the opportunity to discover the Park.
For more on making great connections, or to attend, contact Jeremy at
linkedin.com/in/1jeremytaylor
cost alerts to notify you when spending thresholds are reached, and a tool that advises on cost-saving optimisations, including for implementation.
Taking advantage of Azure Hybrid Benefit
Azure Hybrid Benefit helps you save money on licenses. With Hybrid Benefit, Microsoft estimates savings of up to 85% for SQL servers and 50% for Windows Servers licenses.
Monitoring and reporting for transparency
Monitoring and reporting are vital to keep track of Azure spending. Transparency goes a long way, giving you a clear view
of spending across various services, departments, and subscriptions and where cost-savings could be made.
The role of Azure Managed Services in cost optimisation
A Managed Azure service manages your Azure implementation for you, meaning you don’t need to allocate internal IT resources, which reduces operational overheads. A managed service provider will also patch and update your environment, so your Azure environment will always be up-to-date and running effectively.
extechcloud.com
www.gatwickdiamondbusiness.com/business-networking-events
Wednesday 11th September: 6.30 - 9.30
The Manor Breakfast Club
Join us for your quarterly dose of inspiration and connection along with a delicious full English and continental breakfast, join by world-class motivational speaker and leadership coach, Brad Burton.
• £25.00
Monday 16th September: 10.30 - 11.30
Membership Meet Up
Whether you’re new to gdb, thinking about joining or an existing member who needs a refresher, these events are the perfect opportunity to get to know gdb, ask questions and learn more about the variety of member benefits available to you.
• Free to attend
Wednesday 18th September: 11.00 - 12.00
gdb
Informal networking over tea and coffee. Build business contacts and enjoy a presentation from Ridgeview Wine Estate and an optional vineyard tour.
• Free for members only
Thursday 19th September: 9.00 - 16.00
Diamond
Diamond Leaders for Growth is a Gatwick Diamond Business programme exclusively for individual leaders committed to growing their businesses and interested in sharing experience, knowledge and ideas with like-minded peers.
• £900 + VAT annual fee for gdb Member
• £1800 + VAT annual fee for Non- Members (with option to pay monthly)
Friday 27th September: 11.00 - 12.00
Join us in September at Crawley College to see how digital skills are at the core of all personal and sector-based developments in the world.
• This event is free for gdb Members and Non-Member Guests who have purchased a Members Meeting Guest Ticket
Friday 27th September: 12.00 - 14.30
Join us to catch up on all things gdb and join your fellow gdb members for another fantastic networking lunch hosted by Crawley College. Kindly sponsored by Sussex & Surrey Institute of Technology.
• Free for gdb Members
• £25 + VAT for Non-Members
Thursday 3rd October: 12.00 - 15.00
Diamond Alumni is a prestigious members club exclusive to Gatwick Diamond Business Award winners, sponsors and delivery partners. It brings together a selection of the very best of Gatwick Diamond businesses as recognised by the regions premier business awards since their inception in 2009. The lunch will be held at Holiday Inn London Gatwick Worth.
• Table of 10: £650+VAT
• One place: £70+VAT
• (Individual tickets will be made up to tables of 10)
Tuesday 15th October: 8.30 - 10.00
Brought to you in partnership with Crawley College and Crawley Town Centre BID, This event will provide a friendly, relaxed, and informative environment for local businesses to network and improve their business profile. With our guest speaker and a delicious full English breakfast.
• £20.00 +VAT for gdb Members
• £25.00 +VAT for Non-Members
• Ticket cost for Crawley Town Centre BID Members will be covered by CTCBID (limited availability)
Thursday 17th October: 8.00 - 9.30
gdb are delighted to partner with Mike Monk on the Gatwick Business Show and deliver the Networking Breakfast featuring guest speaker Mo Kanjilal.
• £24.00 +VAT
Thursday 17th October: 10.30 - 11.30
Gatwick Business Show brings a wide range of established and innovative B2B businesses together - on the same day, under one roof. Hosted by Mike Monk Events in partnership with gdb, it will be held at the Crowne Plaza Felbridge.
• Free to visit
Monday 21st October: 10.30 - 11.30
Whether you’re new to gdb, thinking about joining or an existing member who needs a refresher, these events are the perfect opportunity to get to know gdb, ask questions and learn more about the variety of member benefits available to you.
• Free to attend
Friday 25th October: 11.00 - 12.00
3 Steps to Winning More of Your Best Customers. Learn how to create a brand and marketing strategy for your business; from creating a brand identity and maximising your digital presence to converting sweet-spot customers.
• This event is free for gdb Members and Non-Member Guests who have purchased a Members Meeting Guest Ticket.
Friday 25th October: 12.00 - 14.30
Join us to catch up on all things gdb and your fellow gdb members for another fantastic networking lunch hosted by Sodexo Prestige at the Amex Stadium. Kindly sponsored by Revive Health Fitness.
• Free for gdb Members
• £25 + VAT for Non-Members
Thursday 31st October: 12.00 - 14.30
This event is all about making networking straight forward and enjoyable. With a friendly and inclusive atmosphere, Networking at Ease is designed to help you break the ice and connect with other like-minded professionals.
• £37.50+VAT for gdb Members
• £47.50+VAT for Non-Members
Membership of gdb will help you raise your organisation’s profile within the Gatwick Diamond and build your business connections.
Established in 2010, Adaptavis Ltd are a Business Performance and Transformation Consultancy. We specialise in strategy development, operational excellence and capability building, while supporting organisations in navigating complex transformations for sustainable success.
Recognising that every business is unique, we adopt a practical approach
Auditel are a network of procurement and carbon specialists who help organisations reduce their carbon emissions and their costs. Our carbon management consultants help our clients on their journey towards Net Zero by simplifying the process, delivering expert guidance and resources so they can achieve an NQA or BSI recognised specification for carbon neutrality.
Benchmark Financial Planning is a multi-award-winning Chartered firm, the gold standard in financial advice. With experts across the UK, we’ve been helping small businesses and individuals meet their aspirations and achieve peace of mind for over 30 years. Whether just starting out or nearing retirement, building a sound financial plan can help you achieve your goals, and our
and equip business leaders and operational teams with the knowledge and confidence to supercharge capabilities, enhance operational efficiency, drive growth, and instil a culture of high performance to improve overall business results.
We position ourselves as a trusted partner for companies needing to adapt to evolving market conditions.
We can potentially self-fund your net zero journey by blending Auditel’s carbon solutions with our procurement expertise, so you can help save the planet as well as making your business fit for the age of net zero.
Effective Carbon Management doesn’t need to cost the earth.
solutions are always tailored to meet your unique requirements. With local offices in Horsham and Brighton, we support clients across the South-East to achieve their dreams.
Dream bigger. Go further. That’s the Benchmark difference.
Dynamic Events is a trusted events partner for clients worldwide. With a wealth of experience, we’ve delivered unique and memorable corporate events across 140 international destinations.
From our base in beautiful Rye, our passionate team plan and execute a diverse range of regional and destination events - from conferences, gala dinners and award ceremonies, to team-
At Embrace AI Training, we offer a range of training courses—open, private, and customised—to suit individuals, small businesses, and senior management teams. We focus on best practices and the ethical use of Generative AI tools, ensuring that you don't just save time but also retain creative control—crucial for AI integration in business.
building events and product launches. Our commitment to sustainability also makes us the perfect choice for clients who pursue eco-friendly practices. We’re looking forward to collaborating with you to create purpose-led, unforgettable events.
Our training goes beyond showing you what to do with AI. We also highlight what to avoid, helping you steer clear of common mistakes. Partner with us to not only save valuable time but also enhance your professional output, making every moment truly count.
Get Ahead Virtual Agency is an award winning agency that provides business support on a flexible outsourced basis. The agency was founded in 2010 and has opened in numerous regions throughout England, recently opening in Sussex and Kent managed by Hazel Hall, Regional Director. We have over 80 virtual experts available to provide that hand picked solution. A virtual expert is a professional within a particular field. We have experts in admin, business development, marketing, websites, HR and more delivering fantastic work for clients. They usually work from home and use Get Ahead email addresses to ensure security and compliance. We can supply a team or one person and by the hour or on a project basis.
Membership of gdb will help you raise your organisation’s profile within the Gatwick Diamond and build your business connections.
handhmaintenance.co.uk
gb.inxpress.com/locations/gatwick
At H&H Maintenance Ltd, we’re your go-to team for all things property! With over 20 years of experience, we bring a touch of innovation to every project, whether it’s a quick repair or a full-scale renovation.
From landscaping to painting and decorating, and plumbing to electrical safety, we’ve got it all covered. Our mission? To exceed your expectations
The ibis Styles London Gatwick has everything you need to kick off your travels. Unwind in the lively, travelthemed lobby, grab a bite in the modern open kitchen restaurant, and then get a great night's sleep in super comfy rooms.
With free Wi-Fi, a terrace, and a bright, airy meeting room, the hotel is the perfect spot for informal business meetings and after-work drinks.
InXpress Gatwick provides domestic and global shipping by Road, Air, and Sea. We assist local SMEs in domestic and international shipping - from documents to packages and parcels to freight pallets - in a timely manner.
We provide our clients with no obligation quotes and our dedicated customer service team based in Horsham are on hand to support them every step of the way.
with top-notch service and meticulous attention to detail. We work across sectors - commercial, residential, industrial, and beyond - always putting our clients first. At H&H, your property is our passion, and we’re here to keep it in prime condition!
Getting to the airport is a breeze with 24-hour local buses and an earlymorning shuttle starting at 4am. If you need to park your car for a longer stays, the hotel offers off-site packages.
Our services also include same day, direct to anywhere in the UK and we provide expert advice on import and export solutions.
We work with the best global carriers, and our network size and shipping volumes allow us to provide our customers with unrivalled shipping solutions at low prices.
keith@keithfd.com
Being in business can often be lonely and frustrating. Accountants are traditionally strong at both performing the daily tasks of paying suppliers and the year-end duties of tax and compliance. Frequently though there is little contact in the months in between. Agile, ambitious businesses require skills to reflect their needs with the flexibility of avoiding a full time headcount commitment. That's
Leadership Services offers expert fractional directors and C-level executives to fill skill gaps in businesses without fixed contracts, providing a costeffective, flexible solution.
With over 75 professionals in various fields, they offer part-time, interim, and specialised support, enabling companies to focus on their core competencies. Their experienced directors have a
where I fit in. In summary, working with me provides a cost-effective solution allowing focus on the core issue.
I work with owners of SMEs to implement better processes. This makes the business more efficient, freeing time to be used better and allowing the business to make more profit. Visit my website below.
history of success in diverse industries, working closely with senior teams to achieve business objectives. Their expertise covers IT, Finance Marketing, Operations, Sales and HR needs. They are not consultants but integral parts of the teams they join to drive transformation and success.
We combine part-time commitment and cost with full time value and impact. leadership-services.co.uk
The Lucy Rayner Foundation (Charity no 1195259) was set up in May 2013 by Jenny Rayner following the death of daughter Lucy Rayner, who died by taking her own life. She struggled with undiagnosed mental health challenges.
The Lucy Rayner Foundation’s aim is to raise awareness of the signs and symptoms of mental ill health in young adults, to supports those young adults
and their families through support services, campaigning, training and education. LRF want to change the way mental health is perceived by society, help to build emotional resilience and stamina in young people, in order for them to thrive in society today.
Membership of gdb will help you raise your organisation’s profile within the Gatwick Diamond and build your business connections.
pdp.services
Established in 2000, we provide electrical, plumbing, heating and air conditioning services to homes and businesses across Sussex. In addition to our core services, we have been installing bespoke solar panel systems for nearly 15 years (including battery storage and electric vehicle chargers). Our dedicated renewables team install air and ground source heat pumps, new
Sam Rehan, a Stress Consultant and Wellness Director, helps workplaces enhance mental health and reduce stress through her signature SIMPLIFIED approach. She teaches you to: Work Well. Lead Well. Adjust Well.
A professional member of the International Stress Management Association, Sam authored Laugh More, Soar in Your Health, Career,
Established in 2004, Schlich is a firm of patent and trade mark attorneys based in Littlehampton, West Sussex. The firm works with clients of different sizes, ranging from sole traders to large multinational corporations.
Schlich specialises in helping its clients protect their ideas and brands through a range of intellectual property rights, most notably by applying for patents,
build and retrofit, and can advise on your eligibility for the £7500 Boiler Upgrade Scheme – available for domestic and commercial properties.
Contact us to see how we will help you to manage the needs of your home or business, reduce costs and improve efficiency.
and Relationships. With 30 years of experience in science, health, and corporate training, she has trained professionals in 30 countries, including the Greater London Authority. She runs Workplace Stress workshops across Sussex and Kent for busy professionals and employees. Sam cares for people with dementia, is a mother and animal rescuer.
trade marks, and registered design rights in various countries around the world. Schlich also helps its clients resolve contentious matters in the most pragmatic and cost-effective manner possible. Free initial consultations are offered to potential new clients.
West Sussex Mind is an independent local charity supporting people with their mental health, providing training and campaigning to improve services and promote understanding.
The support we offer aims to improve people's well-being, strengthen selfesteem and confidence and promote strong relationships ith family, friends and communities. We enable people to
access education, training or work and achieve their personal and social goals.
Increasing understanding about mental health is a priority so we run training for parents, carers and professionals such as to those in education, GP practices and leisure centres as well as training to staff and managers in business.
westsussexmind.org/about-us
#goodpeopleknowgoodpeople
We would like to thank the following members for referring gdb to their business contacts:
• Anna Earl from Nutrivival for referring Get Ahead VA
• Helen Moss from Newman Business Solutions for referring Bespoke Law Services UK Limited
• Nick Broom from PVL for referring InXpress Gatwick
• Jenny Rayner from The Lucy Rayner Foundation for referring H and H Maintenance Ltd
The gdb member companies listed below have a Diamond Listing in the
For a full list of gdb members please go to Members Directory And contact us to find out how to enhance your listing and raise your website
